Name: Hampton Inn Jackson/Pearl-International Airport
Address: 1234 Phillips Street, Pearl, 39208, US

6/10

Pleasant

05 Jul 2026

Connie

The staff was very considerate and polite. The breakfast was very nice, delicious and the meeting room where the breakfast was held was very clean and comfortable.
The pool was dirty. It needed a very serious skimming and cleaning.
Ask the front desk for quarters so that I could do the laundry while I was there and they did not have the change for it.
The room was very nice very comfortable however, The bathroom was supposed to be handicap accessible, but the toilet was better suited for a grade school level bathroom. It was difficult to get seated and very difficult to stand up from. I also feel as I can handicap person that one grab bar in a bathtub is not really handicap accessible.

Self

10/10

Exceptional

21 Jun 2026

Raquel

The service was really good !! All people who worked there were gentle .

2/10

Poor

16 Jun 2026

michale

Very good and nice

10/10

Exceptional

14 Jun 2026

Dawn

Clean and comfortable

Self

6/10

Pleasant

25 May 2026

Yushi

It’s exactly what you’d expect for the price—for better or for worse.

Self

10/10

Exceptional

21 May 2026

Stacie

Great stay! Will definitely stay here on our next visit to the Jackson, MS area.

Friends_and_family Family

4/10

Poor

20 May 2026

Christian

Cockroaches, broken ice maker, didn't get the room I reserved. Great staff and surprisingly good breakfast

Pet

10/10

Exceptional

17 May 2026

TINA

Helpful staff, updated rooms & nice bright breakfast room with complete breakfast choices!!!!!
This location is always my go to !!!

Family

10/10

Exceptional

14 May 2026

Michael

Great pet-friendly accommodations.

Partner

8/10

Excellent

10 May 2026

christine

Good customer service at the front desk and the rooms were clean!!!

Partner

10/10

Exceptional

08 May 2026

Joshua

Easy asscess. Clean. Comfortable bed.

Partner

8/10

Excellent

21 Apr 2026

Beverly

Out of season not open

Friends

10/10

Exceptional

12 Apr 2026

ronnie

The front desk associate who checked us in was incredibly friendly and very helpful.

Business

10/10

Exceptional

04 Apr 2026

Sheryl

Housekeeping staff was helpful and courteous.

Self

8/10

Excellent

01 Apr 2026

Jordan

Not a bad breakfast for hotel continental. Filled me up for my drive. Coffee was good as well. Rooms a bit dusty and dated, but that is expected at this price point. Rooms were clean, to be clear, but just a little old and not fresh

Self

10/10

Exceptional

27 Mar 2026

Lyndol

Stadf was friendly and professional. The breakfast area was well stoc.

10/10

Exceptional

24 Mar 2026

Mariuccia

Pet friendly. Clean facilities. A lot of garbage in the dog area that needs to be cleaned up. Good breakfast

Partner

10/10

Exceptional

22 Mar 2026

Lawrence

Great stay

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

DEBRA

Ac great...room clean staff friendly....i love the tub....enough space ........

8/10

Excellent

20 Feb 2026

Rebecca

Room was clean and ac worked. Staff seemed friendly. Hotel was a little weird to get to being you had to go through 2 other hotel parking lots to get to this one.

Leisure Family

8/10

Excellent

18 Feb 2026

Tammy

Check in was easy and staff was very nice and helpful rooms were nice and comfortable

10/10

Exceptional

30 Jan 2026

Robert

The staff was very welcoming.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Anaysia

Food was somewhat fresh and No AC didnt keep room cold I even put it to 64 and it still didnt work

Self

10/10

Exceptional

20 Dec 2025

Justin

Clean room. Good water pressure in shower.

Leisure

8/10

Excellent

14 Dec 2025

Tiquan Jahad

The rooms were clean & the staff was very helpful, friendly, & accommodating. The rooms are just outdated, having some old & outdated furniture. Other than that the day was good & it was perfect for a quick trip.

Business_and_leisure Family

8/10

Excellent

13 Dec 2025

Shykesha

The food was fresh and the staff was nice

Business_and_leisure Family

6/10

Pleasant

10 Dec 2025

SHADREIKA

Everything was good

Business

6/10

Pleasant

07 Dec 2025

Quentin

The room itself was in okay condition. You can tell it may be a little bit of an older hotel. Housekeeping and the overnight front desk employee’s courtesy and friendly was top tier.

Not the most comfortable mattress or pillows. Definitely need new mattress. The cover slipped back and the mattress was horrific. Looked blood stained.

4/10

Poor

04 Dec 2025

Patrick

Long black hairs in the shower. Carpet was fraying

6/10

Pleasant

30 Nov 2025

Kera

Hotel is tired, sheets are worn. Mattress uncomfortable. Also, there is a ad saying there is an airport shuttle and there isn’t one.

Self

10/10

Exceptional

30 Nov 2025

Chuck

Room is clean Staff is friendly

Partner

6/10

Pleasant

25 Nov 2025

Douglas

Yes, room was good, staff friendly.

Business

10/10

Exceptional

23 Nov 2025

Pranav

Great experience

Friends_and_family Family

8/10

Excellent

20 Nov 2025

Jack

Everything was good. However, I saw only one handicap parking space and at least a half dozen priority member parking spaces. That sucks!!!!

Self

8/10

Excellent

15 Nov 2025

David

There were plastic pans under ac unit.

Check in male staff was not pleasant.

Partner

10/10

Exceptional

15 Nov 2025

Gabriela

Staff was courteous and helpful. Rooms were clean and bed was comfortable. If I’m ever passing by I’ll definitely use this hotel. Thank you for a pleasant night.

Leisure Family

10/10

Exceptional

12 Nov 2025

Kimberly

Clean and friendly staff

Self

4/10

Poor

29 Oct 2025

Joel

This was not what I expect from a Hampton inn. The condition was very run down inside and out.

Family

8/10

Excellent

26 Oct 2025

Allyson

The breakfast was well stocked and sufficient. Typical waffle maker but neat flavors, eggs, biscuits, gravy, oatmeal. No meats like sausage or bacon. Room was average, carpet a little worn looking, AC not super cold but decent stay for short term.

Friends_and_family Family

6/10

Pleasant

22 Oct 2025

John

The property was ok but it needs some TLC. My room had some areas on the wall that had been patched up as if someone punched a hole in it. The property had not painted over the patches so you could definitely notice. Also, the door handle either needs to be replaced or fixed. You had to press the handle in and turn to open the door. That was annoying but I got the hang of it. I know this would be a problem for someone who is elderly or doesn’t have the strength for it.

Leisure Self

6/10

Pleasant

18 Oct 2025

Lillie

I was very disappointed because when I made my reservation it was for a double queen suite & that’s not what I had. The area was nice & quiet.

Friends_and_family Friends

6/10

Pleasant

16 Oct 2025

Seth

The hotel felt a little old. They did some refurbishment recently, but you could still tell people used to smoke in it. Overall, not bad, but not the best Hampton I've ever stayed in.

Friends_and_family Family

8/10

Excellent

14 Oct 2025

Jayne

Locked in the bathroom . . .

Got locked in the bathroom with the sliding door at 2:00 in the morning. Husband had to pry it open. Horrible experience.

Partner

8/10

Excellent

03 Oct 2025

George

Clean place to stay!

Hotel lobby and breakfast area very clean . Staff very helpful and friendly. Room was clean but door for bathroom would stick and hard to move. TV had issues turning on but figured it out.

Partner

8/10

Excellent

27 Sep 2025

Deborah

Here’s an easily-accessed hotel in Jackson near gas stations and eateries. Plus a free, yummy breakfast!

8/10

Excellent

21 Sep 2025

Mary

More coffee and maybe some type of meat for the breakfast. Other than that everything was excellent.

Friends_and_family Friends

10/10

Exceptional

08 Sep 2025

Pamela

It was quiet several restaurants near and reasonable rates breakfast was included too

Leisure Family

6/10

Pleasant

08 Sep 2025

sandra

Needs a new facelift!! Everything is very old, Rusted, Out of date! All the outlets would not work! It was clean but needs remodeling!

Leisure Friends

6/10

Pleasant

03 Sep 2025

nicole m snype

The area was perfect for my visit the staff at the front desk was also welcoming but the room
Wasn’t the cleanest there was hair

8/10

Excellent

01 Sep 2025

Valerie

The stay was comfortable. Until housekeeping began vacuuming the room next door at 7 am.

Business

6/10

Pleasant

09 Aug 2025

Dana

Being a Hampton my expectations were high. There was nothing I really liked about my stay except the bed was comfortable and the staff was nice. Who was dirty the cushions were ripped on the furniture. The maintenance around the property was poor. The whole hotel was run down and knocked well at all. Hampton has a great reputation and cleanliness and beauty that is why we book the hotel. Won't be staying in this one again

Leisure Friends

2/10

Poor

01 Aug 2025

abel

Terrible room as well as mold in the ceiling had to change room was no better

Leisure Family

10/10

Exceptional

27 Jul 2025

Maria

Staff was super friendly. Came in tired and just don't for the day. Even late at night the staff are warm and welcoming. Even have me recommendations on where I could find some food close and quick so I could get to bed. Rooms were clean well maintained.

Leisure Self

2/10

Poor

25 Jul 2025

Verified traveler

Bed bugs.

4/10

Poor

27 Jun 2025

Verified traveler

They don’t care

Had 5 people on my reservation. Room only sleeps 4 and made no accommodations (cot, extra bedding, additional room). Were absolutely rude about it. Will never stay there again.

Friends_and_family Family

8/10

Excellent

21 Jun 2025

Lakkeshia

I was very disappointed that they did not have a pool but the staff was very friendly. I did not like you could only get back in through the front door and had to park on the side of the hotel because it was raining my whole stay but the hotel was very clean.

Leisure Partner

2/10

Poor

12 Jun 2025

Tracee

The front desk staff in the evenings were so rude. My toilet overflowed and was told for me to come get a mop and a bucket to clean it up. I still can’t believe I the customer paid to stay at their hotel. Who do they think pays their salary. I can tell you it will not be me ever again!!! I will no longer pre pay and get stuck at a hotel where the front desk hates its customers. I would give negative stars if I could!

Leisure Family

2/10

Poor

02 Jun 2025

Scott

The staff was less than friendly at check in. The shuttle driver pulled in right before me and parked blocking the entire covered entry way while it was raining so I had to unload my families luggage in the rain, while the driver sat in the lobby. I asked the Hampton person checking me in and she said he would be back in a little while to move the van. The carpet was torn in the room, and was \"sticky\". The entire hotel smelled musty. Breakfast was not great and they were out of several items. They electrical outlet by the bed was broken on the front and unsafe, and one under the table for the TV was hanging loose in an oversized hole in the wall. The sink and shower didn't drain well either.

Pet

6/10

Pleasant

25 May 2025

VIJAYA

People inside Rest room are visible after completely close it from side

Leisure Family

6/10

Pleasant

24 May 2025

Charles

The hotel was fine. However, my experience with Expedia was not good. When I Arrived the hotel had no record of my reservation.

8/10

Excellent

02 May 2025

CLAUDIA

Breakfast was very minimal

10/10

Exceptional

26 Mar 2025

Rogers

1 night

8/10

Excellent

18 Mar 2025

Rebecca

Room was good. Bathroom clean. Bed comfy.

8/10

Excellent

08 Feb 2025

Robert

Got an accessible room when asked for a regular double queen Area is getting kind of sketchy

Business

10/10

Exceptional

18 Jan 2025

Ada

All was good

10/10

Exceptional

17 Jan 2025

Paul

The check in was fast and easy…

Leisure Family

10/10

Exceptional

11 Jan 2025

CHRISTIE

Would stay there again

Super quick and easy check in. Very friendly employees. The room was clean, nice pillows. Lots of places to put suitcases. Moved a table since there wasn’t one on my side of the bed. Decent water pressure, but the faucet was too close to the side of the sink. Very nice breakfast.

Friends_and_family Family

10/10

Exceptional

02 Jan 2025

Donald

No airport taking

Leisure Family

6/10

Pleasant

28 Dec 2024

Jon

Staff was great and love the brand but this location is badly in need of a rehab. Very worn. Hard to tell what is worn out and what is dirty. I think it is really just wear.
The sliding bathroom doors don't close privately enough for me, the furniture was very tired and seemed possibly water damaged a bit.
Bed was clean and comfortable.

10/10

Exceptional

12 Dec 2024

Victoria

We enjoyed our stay

10/10

Exceptional

08 Dec 2024

Melissa

The lady at the front desk was very nice and very fast! Loved her!

Friends_and_family Family

10/10

Exceptional

15 Nov 2024

Anthony

Great Stay.

I enjoyed it.

Self

6/10

Pleasant

07 Nov 2024

Natalie

Hotel needs better maintenance

Sink leaked water from pipes underneath. Lobby smelled of smoke even though smoking is prohibited inside the hotel.

Friends_and_family Family

4/10

Poor

03 Nov 2024

Catherine

They don’t clean the rooms. They say you have to ask for, but nobody tells you that I would’ve never booked it knowing that the TV didn’t work except for channels 3 to 15 the front desk Person was rude. Will never stay there again or any other of the same hotel I’ve stayed for years very disappointing.

8/10

Excellent

03 Nov 2024

Pam J

Clean and excellent staff.

Business Friends

6/10

Pleasant

01 Nov 2024

Lizette

The room was very clean. The staff was great. But when I returned later on, there was a live roach in the bathroom.
I found that disturbing, because if there is one roach, you know there can be more in the room and hotel.

Business Pet

10/10

Exceptional

31 Oct 2024

James

Super Good Hotel

My wife and I along with our pets had 2 wonderful stays at this hotel within a week. The room we had was perfect for us. It was so good we requested it for the second stay and the wonderful staff reserved it for us. Every staff member we come across was friendly and professional. The location was also great as there were several restaurants close by. We would highly recommend this hotel.

Partner

10/10

Exceptional

12 Oct 2024

Jaclynn

Great stopover in Pearl

Perfect overnight spot - very quiet, clean room and comfortable bed. Typical free breakfast met the need. Nice hotel for the price! Staff was very pleasant.

Partner

10/10

Exceptional

07 Oct 2024

Willie

Everything is always impressive

Family_with_children

10/10

Exceptional

26 Aug 2024

William

Breakfast great. The staff were very pleasant and helpful! I will return!!!

Business

10/10

Exceptional

04 Aug 2024

Michael

Last minutes selection since I was not planning to spend the night, but decided to stay since it was getting too late to drive. Easy to book with Hotels.com. Check in was perfect.

Friends_and_family Family

6/10

Pleasant

03 Aug 2024

Lauren

The room had a stain on the ceiling, a light bulb missing from the bedroom lamp, the toilet flusher was broken, the room had a musty smell, and the breakfast was lacking. The egg omelettes were overcooked and dried out.

Leisure Family

8/10

Excellent

27 Jul 2024

Anthony

Nice hotel

4/10

Poor

24 Jul 2024

Jacqueline

Air wasn't working properly. Poor customer service at check in. Elevator slow and outdated.

4/10

Poor

20 Jul 2024

Kristin

Don't plan for more than 4 to a room! Not a suite

I had already booked a room elsewhere but needed something for 5 people, so I looked using that requirement and found Hampton Inn in Pearl. I canceled the other hotel, which we had used before & liked because they couldn't accommodate 5 people. We checked into Hampton, and there didn't have anything for 5 people, just 2 queen beds. I asked about cots, and they said they couldn't use those because fire hazard. The first lady at the counter was rude, especially because we booked through hotels.com. The breakfast was good, and that attendant was nice. The 2nd front desk lady was sweet too. But we had to go get a sleeping bag from BassPro for the 2nd night because we were too cramped with 2 adults & a teen in one bed, and 2 other adults in the other bed. The first lady said another group had the same issue & blamed it on hotels.com. 😟 I've always booked through this site, and with this request, and this is the first issue we've had like that.

Friends_and_family Family

8/10

Excellent

19 Jul 2024

Elizabeth

Easy for one night stays on the road

Leisure Family_with_children

4/10

Poor

29 Jun 2024

Katrina

We were not notified prior to booking that a boiled water only policy was in effect. Numerous issues with the hotel that we will detail later. I wanted a safe, clean space for my wife and two daughters, one of whom is only 18 months old, who are travelling without me. I'm incredibly disappointed in the limited value we received for our money.

Business_and_leisure Family_with_children

10/10

Exceptional

25 Jun 2024

Shakeyta

They stay was wonderful no problem at all the breakfast was great

Self

10/10

Exceptional

17 Jun 2024

Lila

Nice hotel

Breakfast was surprisingly very good with a nice variety of options. Would recommend.

Friends_and_family Family

2/10

Poor

13 Jun 2024

Verified traveler

The real review.

Well there were roaches in your refrigerator and your refrigerators weren't on so you called the front desk and we asked the front desk to switch us again but they said that they couldn't they would have to call their boss at home so they called their boss at home she called back and said that we trashed the place knowing we didn't because if we had of she would have called the police, Mrs addressing me how I wanted to be addressed and she had a nasty attitude and that was just your general manager on top of your dirty hotel rooms and the third level for some reason it had a funky smell like a real bad smell but overall in all the hotel itself it was very dirty and it had roaches and mice it had dust they put us in a room at first that had plumbing exposed while I was being it fixed that was very ghetto and we just didn't appreciate it so she called us in the room and she was being very rude your general manager needs to be fired that's point blank and you need to take your name off of that hotel because they're not taking in any of what the customer service is saying they are doing whatever they want and then taking money The Hampton inn should not be on that building. I'm not surprised someone hasn't called the health department because they also prepare food in the morning for guests and that is the lowest place to stay in Pearl Mississippi and we learn that from our Lyft drivers and Uber drivers we won't ever stay there again.that is all.

Business Partner

8/10

Excellent

07 Jun 2024

Gary

New Home Even If For A Little While

We were staying because our home was destroyed by a huge tree that also hurt my husband when it fell down on his office.

Partner

4/10

Poor

31 May 2024

Heather

Broken door, hair in sink, curtains old and torn

6/10

Pleasant

26 May 2024

Laura

Good but run down.

Good service and cleanliness. Room condition was poor: bathroom door handle broken off and door didn’t close fully. Not a single outlet (table, desk, wall, bathroom) would hold a plug; plugs just fell out. Needs serious refurbishing. Otherwise service was very friendly and accomdating. Cleanliness was excellent.

Friends_and_family Family

10/10

Exceptional

09 May 2024

Ann

Not a very good area

10/10

Exceptional

23 Apr 2024

John

Good location for the concert that we went to

Friends_and_family Friends

8/10

Excellent

22 Feb 2024

melody

We were passing through and it worked well for our needs

4/10

Poor

09 Feb 2024

Jacqueline

We were not able to take a shower. The tub was not draining and there was a foot of water standing in the tub/shower combo. Hampton Inn is always my go to hotel and is usually consistently nice. I don’t expect this from Hampton Inn. Very disappointed in the Pearl location. This stay was a waste of money 😭

Leisure Family

10/10

Exceptional

03 Dec 2023

Douglas

It was clean bed was comfortable

Leisure Self

2/10

Poor

19 Nov 2023

Miriam

We booked this room because it advertised it would
sleep 6. When we arrived, it was one bed and a pull out couch. Not setup for 6 people and staff said “well it’s your fault for booking through a 3rd party” and treated us like second class citizens for doing so.

Leisure Family_with_children

10/10

Exceptional

13 Nov 2023

Tom

Everything was.good, front desk was. Most helpful.

Business Self