Name: Hotel Ease Tsuen Wan
Address: 15-19 Chun Pin Street, Kwai Chung, 15-19, Hong Kong, 1, HK

8/10

Excellent

27 May 2026

Marilou A

Nice to have a mini bus ride to the MTR and back to the hotel.

Friends_and_family Family

6/10

Pleasant

06 Mar 2026

MATTHEW

The location is a bit out of the way and far from MTR

Self

4/10

Poor

25 Feb 2026

Kim Hung

So far so good staff okay

6/10

Pleasant

08 Dec 2025

Patrick

Not many shops nearby

Leisure

6/10

Pleasant

30 Aug 2025

Kaye

Overview

The room was fine, space generous and clean. The lobby and common areas are lacking - too dark and the lift area at the lobby smells. Breakfast was pretty miseable. Like the transport providing direct access to the metro station.

Business

10/10

Exceptional

30 May 2025

Fei Yun

我们对旭逸酒店的住宿条件满意住得舒服服务太度好

8/10

Excellent

27 Nov 2024

Wing Kin

There is an uphill road nearby and we have to walk through there for restaurant and shopping area

Leisure Family

10/10

Exceptional

10 Oct 2024

Tushar

good place. just the nearby areas at night are a bit shady

Leisure Friends

6/10

Pleasant

20 Aug 2024

Ivan

Front desk (young guy) was very rude and unhelpful

Business_and_leisure Partner

6/10

Pleasant

21 Jul 2024

quang

Smaller

Leisure Family

6/10

Pleasant

24 Sep 2023

Peter

The advertised breakfast versus reality is quite different. Missing a lot of items on the advertised picture. Food was not fresh.

6/10

Pleasant

04 Sep 2023

HM

The reception staff are so unfriendly and room cleanliness needs to improve. The surrounding area is so industrial and run down. Even getting a taxi will need a lot of luck.

Partner

6/10

Pleasant

24 Mar 2023

Eduard Tai Tin

Wait too long for the shuttle to mtr.

Leisure Family

8/10

Excellent

22 Feb 2020

Verified traveler

Modern new hotel rooms and facilities inside industrial building in the middle of factories. 15 min walk to Kwai Hing MTR station, and modern eateries across road from station. Lots of good traditional eateries on main street behind hotel. Bus from Kwai Fong MTR station reach behind hotel in 10 min.

Leisure Self

10/10

Exceptional

06 Dec 2019

nicholas

The hotel it’s self is excellent, food cleanliness,comfortable,they can’t do enough for you!!
The only negative is the position, right in the industrial back side, it is a muck hole and the view from your window is depressing to say the least.2 local bars within walking distance 120 hkd for 750 ml !!! I rest my case !

Partner

10/10

Exceptional

12 Nov 2019

Verified traveler

Great stay

Leisure Family

10/10

Exceptional

03 Oct 2019

SC

.the food in the restaurant was good.. but the location of the hotel is a bit hidden

Leisure

10/10

Exceptional

29 Sep 2019

Ben

Excellent value for money. The room and hotel itself look new and clean. Excellent staff who was very understanding and compassionate when I lost my wallet on the from the airport to the hotel (got it back the next day!). The best value hotel you can think of. You need to commute to the city but I still cannot believe how cheap and good the whole booking was. Would definitely book again!

Leisure Self

10/10

Exceptional

02 Sep 2019

Verified traveler

quite new. it is far but cheap

Partner

8/10

Excellent

27 Aug 2019

Verified traveler

The hotel itself is very clean and comfortable, but the nearby environment is not that attractive. It's located in the industrial area. Otherwise, it is a very nice hotel.

Leisure Family

10/10

Exceptional

25 Jul 2019

Monica

2nd stay at this hotel, hotel is as shown in photos. Based around industrial area but safe and 7 elevens, laundrette and cafes nearby.

Special thanks to the lady (with glasses) in the mornings who cleaned our room 903 thoroughly and also the shuttle bus driver/security guard who made sure the bus left on time. And also returned my mobile phone when I left it on the bus by accident!

Leisure Partner

8/10

Excellent

28 Jun 2019

Monica

+ Nice hotel in quiet industrial area
+ Clean room

- Very small gym
- Dislike the fact that the toilet, shower and sink are all separate
- Condensation in room caused wet floors in the toilet room

Leisure Partner

10/10

Exceptional

19 Jun 2019

Tony

Fine hotel with affordable price.

rooms: Comfortable, clean, quiet, big.
Location: remoted in industrial area. Have to take taxi after shuttle bus service.
Price: affordable price.

Partner

6/10

Pleasant

08 May 2019

Verified traveler

The hotel has very poor soundproofing. You can hear other rooms very clearly

Business Self

8/10

Excellent

11 Apr 2019

Verified traveler

Clean & comfortable
Location not quite convenient, but the shuttle bus helps.

Friends_and_family Partner

10/10

Exceptional

31 Mar 2019

kenny

进出交通不方便…
幸好酒店有定时的shuttle bus

Business Partner

8/10

Excellent

21 Mar 2019

Tak keung

Good

Good value

Partner

10/10

Exceptional

04 Mar 2019

Verified traveler

Clean stay big room

Amazingly clean place and good service , really enjoyed it

Partner

8/10

Excellent

04 Jan 2019

Kam

Nice hotel.

Partner

10/10

Exceptional

26 Nov 2018

Verified traveler

Clean, modern comfortable rooms with free WiFi. Definitely a lovely hotel in a grey industrial area.

Business Self

10/10

Exceptional

20 Nov 2018

Verified traveler

The hotel provides a shuttle bus service to a convenient train station, where you can take the MTR into various areas of interest. The shuttle comes every 30 minutes or so for both pick up and drop off. We used it every single day that we were Hong Kong without any problems.

The hotel also provides a free cell phone to use. There is a hotspot feature so you can connect your phone to it. You can also make free phone calls on it. The phone wasn't the most reliable. The hot spot didn't always work and sometimes the applications would be glitchy and close out repeatedly, even after you restart the phone. E.g. google maps would glitch every other day or so. But the phone is free, so I was grateful for it.

I ate dinner once at their restaurant. They call it a semi buffet, where you get one entree and the salad bar is unlimited. The food was good and hotel guests receive a discount when dining there, so that was nice.

The staff was helpful and the rooms were cleaned daily. The hotel looks relatively new, so the conditions were great.

10/10

Exceptional

12 Nov 2018

Felix

Great rooms, friendly service, free shulttle

Had a very good experience checking in from the Guest Services Supervisor Gigi Chan. She was very friendly, very fast getting my room accommodation/administrative paper work completed, very knowledgeable of surrounding areas such as restaurant, convenient store, laundry shop, banks.
Rooms were very clean and well maintained by house keeping.
Free WiFi, two free bottles of water, free shuttle service to drop you off at a near by MTR (light rail station).
Nearby is a factory area...which didn’t bother me since it was very quiet in the morning and evening. I didn’t really walk around the area too much since I took advantage of the free shuttle and took the light rail to everywhere I need to go.
Only thing I personally had a bad experience with was eating at the in house restaurant eat@ease. Had dinner one night ordered a T-bone steak. Asked for medium came out med-rare at the edge, rare the the center and raw near the bone. The fat wasn’t even rendered. Told the restaurant manager of this he was unable or unwilling to reasonable accommodate. Ended up leaving about 85-90% of my steak on my plate. That was just sad, and I really wanted to enjoy it too, can’t really blame the chef too much. t-bone and porterhouse are two of the worst cuts of steak to execute properly even for experience chefs. At least I had salad, a side dish, and a drink. Worst $34 USD I ever spend.
I will definitely go back room accommodation in the future, but maybe not at the hotel restaurant.

8/10

Excellent

12 Nov 2018

Janokim

Good:
Room is neat and tidy
Shuttle bus service is reasonable
The room design is special (Bathroom, Toilet and Sink)

Bad:
The breakfast is not authentic enough
The key card is locked during the second day of stay, should be more cautious on the control

8/10

Excellent

03 Nov 2018

Li Chin

Nice stay!

Stay was pleasant & very comfortable.
The room very clean & spacious. Super idea to have the bath & toilet separated. The wash basin installed out of bathroom is a refreshing change. Love the extra space available to put our knicks & knacks, especially at wash basin & bathroom.
Only let down is that there is no wardrobe & only 3 clothes hangers provided. But the perfectly clean & comfy room more than made up for it.
Good shuttle service to MTR every 30 mins.
The staff are generally pleasant.

Partner

6/10

Pleasant

02 Nov 2018

Verified traveler

The hotel is surrounded by factories. The main entrance is kind of strange. Insulation is not good, normal conversations can be heard through walls. Beside those, the hotel is well kept and very clean. Beds comfortable. Not convenient for MTR, bus stops about 200 meters ( 5 minutes walking)

2/10

Poor

26 Oct 2018

imelda

worst location .staff speak poor english .no nice restaurants around the vicinity.

8/10

Excellent

02 Oct 2018

Verified traveler

Brand new hotel, room was clean and spacious.Difficult to find when we took taxi from airport to hotel at arrival, but free shuttle bus available to mtr station Kwai Hing and Kowloon.

10/10

Exceptional

10 Sep 2018

Nathan

Very clean room. The hotel seems to have been renovated recently, and it shows. Room layout was spacious and the carpet was a nice plus.

4/10

Poor

04 Sep 2018

Adam

Bad wifi and service

Service was very below par:

1). No wifi for 2-3 hours
2). Needed to come down to sort it out.
3). Didn't inform me when it improved
4). Needed to almost bed for my deposit back!
5). Printed out 2-3 pages. Would have been an easy chance to give it to me for free for the inconvenience of the wifi issue, but no luck

Ultimately if you are working from a hotel reliable wifi is a must.

8/10

Excellent

02 Aug 2018

Ong

Nice place to stay & rest, it locates factory area

Good place to stay, but at night time to go out and come back must take care, it is because it locates at the centre of industrial factory centre.

10/10

Exceptional

20 Jul 2018

Josie

Nice staff, really helpful. Rooms are confortable & neat!

6/10

Pleasant

15 Jul 2018

Verified traveler

Noise issue

The hotel is clean and comfortable. But they need to improve their sound proof. Noise from neighboring rooms is a big issue.

8/10

Excellent

08 Jul 2018

Janokim

Comfortable stay with good price

Good:
Free shuttle bus service
Clean room
Separation of bathroom and toilet

Bad:
Easy to listen to the noise next door
Far away from town by walking
Not clear enough for Kowloon station shuttle bus boarding position

8/10

Excellent

06 Jun 2018

Verified traveler

Great hotel, great location. I would definitely consider staying at this hotel again in the future

8/10

Excellent

05 Jun 2018

Verified traveler

The local is perfect. Very convenience and easy access to anywhere. Room is good and comfortable. The only concern I had is there is no closet in the room which they only have 3 hooks.

6/10

Pleasant

23 May 2018

Yeh Mao

Poor location - not easily accessible. Hard to get food. First night- air-conditioner was broken - had to change room at 0030. Unable to download even a simple photo using hotel wifi.

Partner

10/10

Exceptional

07 May 2018

Jane

Great deal!

Comfortable stay with spacious & clean room. Free wifi & local/international calls with the provided smartphone ... great deal!

10/10

Exceptional

05 May 2018

Verified traveler

Clean, new & spacious room, with helpful staff. Great experience!

6/10

Pleasant

04 May 2018

Vinh

Not great, but ok for expensive HKG

Weird industrial area, far from MTR, odd room layout, limited amenities, faulty elevator

Family

8/10

Excellent

29 Apr 2018

kelvin

Nice hotel with good price

Located in the industrial area with shuttle bus service.
Spacious bath room with separate toilet.

8/10

Excellent

29 Apr 2018

Catherine

New experience

This hotel is slightly away from the touristy area. It is located in industry and residential area, and hence, seeing a different side of HK. Nearby the hotel, there are rows of shops for food (where the locals go) which opens from 9am-1am. The hotel provides shuttle from Kwai Hing MRT station (use exit A) and wait near the 7 Elevan (not the one in front of traffic light) and its very punctual. Confirm with hotel on the timing. Also, hotel provides a smartphone (FOC) for our usage during the stay. Overall, although the location is not the best, but the hotel compensated it with their facilities.

10/10

Exceptional

26 Apr 2018

yu

Nice hotel , beautiful .

Nice hotel , beautiful . near to supermarket . comfortable pillows and a big room.

8/10

Excellent

17 Apr 2018

RJ

Room service is only open for orders until 9:30pm so We had to go out and find some food, It would be nice to have a 24/7 food service to be more convenient, Staff are helpful though and over all our stay was quite good 👍

10/10

Exceptional

06 Apr 2018

Jake

Exceeded all our expectations- have recommended to family and friends

Partner

6/10

Pleasant

22 Mar 2018

Catherine

Very small hotel

This is a very small hotel that situated in the industrial area. They don’t even have concierge. They do have a shuttle bus from the hotel going to Kwai Hing station and Kowloon station but not very frequent. There is nothing around the hotel and it’s very quiet at night. The only good thing is the helpful staff at the reception, very friendly!

10/10

Exceptional

16 Mar 2018

Verified traveler

good pricing

love this hotel, everything good

Partner

6/10

Pleasant

14 Mar 2018

Avis .

Nice hotel but location is not convenient

The hotel is quite comfortable, breakfast doesn't has enough selection ,very poor choices. Location a bit out of the way.,other than that it's a
Nice brand new hotel.

10/10

Exceptional

10 Mar 2018

Matthew

Great room at a great price. Location is the trade-off, but still not that bad.

10/10

Exceptional

09 Mar 2018

Verified traveler

nice

the location is rather distant, but it's a bargain over all speaking.

8/10

Excellent

06 Mar 2018

Verified traveler

nice hotel but far from main attractions

nice hotel, but far from main attractions.Friendly staff.clean room.shuttle service to and from mtr was helpful.took a cab to hotel from airport 1st night, ran 258hkd.

10/10

Exceptional

05 Mar 2018

James

Nice & reasonably quiet & new hotel. I like it !

Clean, good in-room facilities & roomy with excellent service & attractive room rate. Little bit afar from MTR Kwai Hing station (16 mins walk) but free shuttle bus service from the hotel.
I will definitely stay here again in my future trip.

6/10

Pleasant

02 Mar 2018

Verified traveler

The stay was excellent. Shuttle services can consider to extend.

10/10

Exceptional

21 Feb 2018

Verified traveler

Great hotel if you dont mind being far from central hong kong

8/10

Excellent

21 Feb 2018

Lisa

New hotel

New hotel and is nice and clean but a little out of the way for any kind of tourist activities

Family

8/10

Excellent

13 Feb 2018

Bryant

Excellent hotel, slight improvement needed

Hotel was excellent, only downside was that it didn’t have any room services, though it doesn’t really affect that much since you’ll be able to buy food from the nearby convenience store. Hotel’s layout was aesthetically pleasing. Hotel’s staff was confused when I asked to keep the room key for me as I did not want to bring it outside bearing the risk of losing it, which instead resulted to me bringing the key with me since the staff didn’t know what I was saying. Still, overall great experience, definitely would recommend it to any of my friends.

8/10

Excellent

10 Feb 2018

Adrian

Inconvenient location, simple clean room

Inconvenient former factory/warehouse building compensated for by regular shuttle bus service. Simple clean room. Buffer breakfast lacking in variety. Recommended when priced at less than HK500/twin room incl tax.

8/10

Excellent

06 Feb 2018

Verified traveler

Good stay

The room was clean. Staff was extremely helpful and welcoming. Lacking a proper wardrobe in the room.

8/10

Excellent

22 Jan 2018

joyce

Decent hotel within my budget in Tsuen Wan, HK

Hotel receptions are nice and efficient in hotel check in and out. Hotel room is spacious, comfortable bed and good air ventilation. It has shower room and toilet room. Wash hand sink and a mirror located near the bed. I like this outlay because my husband took shower while I did make up. However, the hotel located in factory area and is quite at night. One night, hot water tank had no hot water and we did not take shower until next morning.

10/10

Exceptional

08 Jan 2018

yvonne

Nice hotel all facilities are new.

Very far away from mtr but free shuttle provided.

10/10

Exceptional

07 Jan 2018

Christina

A pleasurable stay

We stayed 6 nights and enjoyed all the room comforts. The shower pressure was fantastic! We particularly enjoyed the offer of transport to Kwai Hing station and Kowloon.

10/10

Exceptional

01 Jan 2018

Michael

Very nice hotel for the price!

Family

10/10

Exceptional

01 Jan 2018

Verified traveler

Great hotel and staff. The breakfast buffet is good.

8/10

Excellent

25 Dec 2017

Verified traveler

Comfy stay but take accessibility in consideration

Friendly staff and the room was very clean. The toilet and bathroom are separated. Would be better if the shuttle bus can have its last service from Kwai Hing at 10.30pm since the location is not really accessible.

Partner

8/10

Excellent

23 Dec 2017

Verified traveler

Clean and new

Clean and new
Free upgrade to family Ease
Good service
Has shuttle bus to transfer between MTR station and Hotel
But very noisy when neighbour check out

8/10

Excellent

20 Dec 2017

Pui Chuen

Newly opened hotel but location not very good

Spacious room, newly opened hotel, pretty clean, nicely decorated, but some places are still under renovation. But the location is not very good, a factory area, no shopping or sightseeing places. Perhaps the hotel is good for accommodation for tours

Partner

10/10

Exceptional

19 Dec 2017

Verified traveler

Great hotel. Recommended

Great stay. Great breakfast, nice new modern hotel.

Partner

8/10

Excellent

21 Jun 2026

IOK IN

房間整潔，職員態度好，酒店送優惠券到酒店內的餐廳吃自助早餐，早餐也不錯。

Friends_and_family Friends

8/10

Excellent

18 Apr 2026

Kiyotaka

部屋がそこそこ広く家具の配置も使いやすいです。

8/10

Excellent

29 Mar 2026

christophe

RAS je recommande.

Self

10/10

Exceptional

12 Mar 2026

philhee

객실 깨끗해고 직원 응대도 빨랐습니다.

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

tsy feng

無

6/10

Pleasant

30 Dec 2025

Tanaka

基本的には大きな問題はありませんでしたが、4名で予約していたのに、毎日タオルが3セットしかなく、毎日フロントに連絡して持ってきてもらわなければならなかった点と備え付けのシャンプー&コンディショナーが空で、対応をお願いしたら補充ボトルを渡すだけという対応であった点が少し残念でした。

Leisure Family_with_children

8/10

Excellent

29 Dec 2025

Kin Hang

房間整潔，員工有禮。

Leisure Family_with_children

8/10

Excellent

01 Dec 2025

KWONG Yiu Daniel

房間隔音差，能聽到隔壁的談笑聲。

6/10

Pleasant

23 Jul 2025

Wing Suet-Anna

個大堂好不潔

Leisure Partner

4/10

Poor

15 Jun 2025

NORIKAZU

椅子が割れていた。
ランドリーシートに書くためのペンが無い。
ホテル提供のサービスについて、案内書がない。
トラブル処理のため、宿泊者に英語か現地の言葉ができないと、厳しい。
旅に慣れて無い人には、お勧めしない。
近くの駅からシャトルバスのサービスが有り、便利。

Leisure Self

8/10

Excellent

25 May 2025

jian guo

房間整潔，比較寬鬆

Business_and_leisure

8/10

Excellent

25 May 2025

jian guo

房間整潔，房間比較大

Business_and_leisure

8/10

Excellent

19 May 2025

Daiki

あ

6/10

Pleasant

02 May 2025

Julien

its quite old and the maintenance wasn't that good.

Friends_and_family Family

10/10

Exceptional

15 Mar 2025

Chi Wah Danny

Good

Business

10/10

Exceptional

10 Mar 2025

Chi Wah Danny

好

4/10

Poor

05 Mar 2025

Rumiko

周りに何もない
駅も遠い
部屋が綺麗でない

8/10

Excellent

26 Feb 2025

Sannes

3人入住，房間寬敞床褥舒適，環境寧静，唯不足之處是3人入住只提供2人份毛巾，要另到服務台拿取，十分不便，望能改善。

Leisure Family

10/10

Exceptional

18 Jan 2025

Tse

nil

Leisure Partner

10/10

Exceptional

11 Jan 2025

Chi Wah Danny

Good

Business

8/10

Excellent

10 Aug 2024

seung wai

不知道是否今次住得比較長時間又無水服務又差了

Friends_and_family Family

8/10

Excellent

19 Nov 2023

Ta Chun

從葵興站走過去大約還要10~15分鐘, 而且後半段有上坡, 若拉行李會不方便. 酒店樓下沒什麼餐飲, 所以要在路上買好帶到酒店才行. 酒店前台人員大概只顧著玩手機, 我來半入住了, 連站起來都懶; 退房也是一樣, 房卡都懶得收, 就說一句話放桌上就好. 房間出乎意料的寬敞, 而且位於工業區, 晚上很安靜. 酒店也有提供到葵興站的shuttle bus, 但不知道時刻表, 我是看到有車就坐了.

Self

10/10

Exceptional

11 Nov 2023

TZU YU

乾淨又舒適。

飯店乾淨且寬敞，非常好！

Business

8/10

Excellent

11 Sep 2023

alex