Panda Hotel

8/10

Excellent

10 Mar 2026

PING CHEUNG

good value for money

Partner

8/10

Excellent

10 Mar 2026

Kok Yuen Vincent

Hotel location is great.
Rather old hotel so do not expect much. Not bottled water provided. You can buy them easily at the supermarket downstairs

10/10

Exceptional

02 Mar 2026

Joseph Raymond

Everyday housekeeping is a plus, but some deep cleaning could be addressed.

Friends

8/10

Excellent

01 Mar 2026

WANG KEE

Overall it’s a good stay.

10/10

Exceptional

27 Feb 2026

Gim

The Staff is very pleasant

Partner

8/10

Excellent

24 Feb 2026

wai ming

The room is clean ,& the staff is very good

Partner

8/10

Excellent

24 Feb 2026

Eva Wai Hing

Staff are very helpful. Location is pretty good
Room is clean

Family

6/10

Pleasant

23 Feb 2026

Victoria

An iron board and iron in every bedroom. Sockets near the tall mirror. When asking for token from the concierge if it can be clear where the laundry room is and that the key card must be activated in order to use the facilities in the laundry room. Better instructions. Was told to go left when reached to level 11 and it’s actually on right. Better washing powder and it to be clearly labelled. Had been searching high and low for it. Provide washing detergent.

Self

10/10

Exceptional

20 Feb 2026

Mark Louie

We had a great time staying on panda hotel. Will surely be back nextime.

10/10

Exceptional

18 Feb 2026

Parth

Clean room, staff cooperative. Easy connectivity to metro for lantau and disneyland

Family_with_children

10/10

Exceptional

14 Feb 2026

De

Clean room, well integrated living space with local retail and plenty of transportation links.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Gabriel

Panda hotel is a great stay. Although located way out of the city area, it has several conveniences such as gym and shopping mall (just below!) Rooms are big (relative to average size in HK) and clean too

Self

10/10

Exceptional

12 Feb 2026

Sai keung

Everything is good

Friends_and_family Family

6/10

Pleasant

02 Feb 2026

Michelle

The first room assignelooks old and the bath.

10/10

Exceptional

28 Jan 2026

Steven

Staff were extremely helpful and considerate, lovely room that i enjoyed for 1 month.

Leisure Self

6/10

Pleasant

26 Jan 2026

Ting

Room was clean and the staff were good. My room has strange clicking noises occasionally even at night and during the day.

Business Self

6/10

Pleasant

21 Jan 2026

Baby Dina

No type C outlet.
No Bidet.
Some of the staffs are not approachable. Not so friendly especially the one in the check in counter.faucet looks very old. Needs replacement.
Breakfast meal/menu always the same.

Leisure Family

8/10

Excellent

21 Jan 2026

Janny

Only have tried one day breakfast, bread, croissants and muffins are dried. I didn’t get there till 9:30, may be it is closing down. High rate to the shuttle bus driver, he is excellent and friendly. Too bad we didn’t get his name. We used four times of the shuttle bus service, that was a bonus. The location is excellent, close to everything. Airport bus right at the front of the hotel. The hotel is a bit dated, otherwise we are happy with the hotel. For sure will stay again next time for the location.

Leisure Partner

6/10

Pleasant

20 Jan 2026

Janny

Very convenient location

Leisure Family_with_children

8/10

Excellent

19 Jan 2026

Wewe

Suitable for business trips

Business Self

10/10

Exceptional

14 Jan 2026

Sai keung

clean room. Hotel staff is good.

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

Sai keung

So far. Everything is fine.

Friends_and_family Friends

6/10

Pleasant

06 Jan 2026

Karla

Yes

Leisure Family

10/10

Exceptional

05 Jan 2026

Andrew

Clean room, super excellent staff in all areas. Can't give an opinion on the amenities as we should have but didn't try them out due to lack of time

Partner

6/10

Pleasant

02 Jan 2026

Yat Keung

Washroom is very worn out and black mold all around. Room carpet is not clean.

Partner

10/10

Exceptional

24 Dec 2025

Chun

Room was clean and appliances functioned fine. The hotel staff were friendly and attentive.

Leisure Partner

8/10

Excellent

17 Dec 2025

Winnie

Very clean

Leisure Friends

10/10

Exceptional

14 Dec 2025

Kimberly Lynn

Love the location and the service.

8/10

Excellent

12 Dec 2025

Anthony

The room is reasonable clean and the cleanup staffs are friendly and eager to assist.

Leisure Family

8/10

Excellent

11 Dec 2025

Wing Ming

The staffs there were nice and helpful.

6/10

Pleasant

07 Dec 2025

SHERELYN

All just average,

Family

8/10

Excellent

22 Nov 2025

Joshua

Free upgrade during check in

Leisure

4/10

Poor

22 Nov 2025

Sulla

hot and cold water not adjustable when taking shower

Self

8/10

Excellent

21 Nov 2025

KAI WING

convenient location, prpoperty is old and need renovation, service is excellent.

Leisure Family

8/10

Excellent

21 Nov 2025

KAI WING

Property is old and need renovation, but it is clean in general. location is excellent, near public transit.

Leisure Family

10/10

Exceptional

19 Nov 2025

Kwok Kui

fast check in, fast check out, clean room, nice staff, good transport

Leisure Partner

4/10

Poor

19 Nov 2025

Azim

The rooms and hallways did not meet the standards suggested by the photos. While the hotel has an attractive lobby, the quality did not carry through to the guestrooms. The bathroom appeared very outdated, and the room-service phone was not functioning. During my three-day stay, there was no housekeeping service at all—we returned each day to the same unclean room. Overall, the experience fell short of expectations.

Leisure Family

10/10

Exceptional

15 Nov 2025

Hapuwita

Clean room, staff was great!

10/10

Exceptional

11 Nov 2025

Ivy

Overall clean. The location is excellent. Close to eateries.

Leisure Family

8/10

Excellent

11 Nov 2025

roger

Spacious

Friends_and_family Family

8/10

Excellent

05 Nov 2025

Christie

The hotel is a bit dated, but the location cant be beat. Just a ten minute walk to two train stations to Kowloon and Central. The surrounding neighborhood offers many food and shopping options.

Leisure Family

10/10

Exceptional

05 Nov 2025

Eunice Viloria

The room was spacious. They use eco-friendly utensils and toiletries. They empty the trash daily. There were some fruits and a note card which add to the welcoming atmosphere.

It has good amenities like gym, spa, and swimming pool although the pool was closed for winter season. The buffet breakfast has good Chinese and International selections. The location of the hotel is convenient because it’s close to the bus stop. Also there are shops like 7-11, restaurants, etc that make staying there very convenient. Thumbs up!

Leisure Family

8/10

Excellent

08 Oct 2025

Marcus

Hotel located at a convenient location

Self

4/10

Poor

06 Oct 2025

Nicholas

The was no water in the rooms. I have stayed in hotels in over 100 countries and this is the first hotel that there was no water in the rooms. Also the corridors need renovating

Friends_and_family Friends

6/10

Pleasant

01 Oct 2025

Chun

The property is too old and need renovation

Leisure Family

8/10

Excellent

28 Sep 2025

Yuk

Originally I was booked for 6 nights of stay, unfortunately we had to change the flight due to the typhoon problems that the hotel extended two more nights for the same room for us without any question. The shops and public transportation around the hotel are very convenient. Such as MTR station, coach to Macau or China as well as shopping malls. The staff services are excellent and polite. I definitely will book them again on my next visit.

Leisure Family

8/10

Excellent

28 Sep 2025

Kong hung

Sofa so good

2/10

Poor

25 Sep 2025

C

This hotel was a huge disappointment. The staff was unhelpful and rude, particularly Kitty from reservations. She showed no professionalism or willingness to assist.

Due to severe weather, both my United Airlines flight and train were canceled, and I submitted full documentation. Despite this, Kitty refused to make any exceptions or even offer partial assistance, citing the nonrefundable policy with no empathy for the circumstances.

I understand policies, but when genuine emergencies happen, hotels that value their guests show some flexibility. Unfortunately, this property chose not to.

I will not return and would not recommend this hotel to anyone expecting even basic customer service.

Business_and_leisure Friends

2/10

Poor

25 Sep 2025

Donald

Front desk staff was impolite and not even wanted to greet customers.
Concierge staff was even worst, very rude, impolite and not helpful at all.
Housekeeping staff was good.

Leisure

6/10

Pleasant

17 Sep 2025

Ferdinand

It was a very busy area. The staff is not that accommodating. We have been standing in the front desk but we have to wait for these Lady until she finish talking with the other staff like maybe 5 minutes. The Room is decent but you could see that it was old and seems the carpet is not clean. Bed

8/10

Excellent

16 Sep 2025

Hing Lun

Towel a bit dirty and even if it was smoke free hotel but you still able to smell the smoke from someone who smoke inside but overall it’s a nice stay as location close to everything and staffs are helpful.

Self

8/10

Excellent

13 Sep 2025

Cecil

Just the bathroom infrastructure is aged and need improvement

Leisure

10/10

Exceptional

11 Aug 2025

Yahe

Customer service very good and detailed

Friends_and_family Family

8/10

Excellent

01 Aug 2025

Man yee

A lot of shops in the hotel property, supermarket, KFC, Starbucks, etc.
The beds and the pillows are comfortable.

Leisure Family

2/10

Poor

13 Jul 2025

Sammi

I would never stay here again! Hallway going to your room smells like cigarette and moldy carpet. Room carpet was stain, sofa was so dirty we didnt even dare sit in it, kitchen dirty, restroom looks like a public restroom , gross and nasty. Photo that they post ate deceiving. I wouldnt even stay here if it was for free. I hsve no clue who would rate this place a 6-8... they should call this a motel and not a hotel.

Business_and_leisure Family

8/10

Excellent

08 Jul 2025

Rene

The hotel was very busy, it seems like a tour group hotel for families going to HK Disneyland. Lobby on 3rd floor, lots of good food restaurants in Lobby, 2nd and 1sr floor, groceries store in Basement…..Nice restaurant on 30th floor with a view.

Leisure Family

8/10

Excellent

26 Jun 2025

Lily

I like the surroundings easy access to anywhere special the transportation to or from the airports . The the hotel also provides shuttle service to the underground train. Don't like the bathroom n closets not bug enough, carpet is old , need renovations.

Leisure Family

6/10

Pleasant

26 Jun 2025

Amanda

Very dated place. Have to run dehumidifier constantly. Strong damp smells in the hallways. Bathtub was cracked. Mould under rubber bath mat that was provided (before we even used it). But they did with what they could. Outside of the bathroom it was decent enough for the price. Size of rooms were very good. Could open up both suitcases on the floor comfortably. Staff really helpful and friendly.

Leisure Family

10/10

Exceptional

23 Jun 2025

Rachel

Staffs were great and friendly

Allison was the MVP of our trip! Since we had a family room, one side of the room didn’t have good WiFi reception, signals dropped often. I talked to Allison at front desk, she immediately followed up for me and after putting a extender the signal was much better. Overall the hotel staffs including pool staffs were very courteous and friendly. I also appreciate the dehumidifier in the room - make the stay more pleasant in this weather. I understand it’s an older hotel so the room isn’t in the greatest condition but we overall had a comfortable stay.

Friends_and_family Family

8/10

Excellent

22 Jun 2025

Susan

Clean, good service & convenience

Leisure Self

6/10

Pleasant

15 Jun 2025

Matthew

Pros:
- Location
- Room size
- Staff friendliness

Cons:
- Rooms are old and tired
- Bathroom has a lot of rust, mould and even hair from the previous guest.
- Rooms were smelt musty due to humid conditions.

Leisure Self

10/10

Exceptional

31 May 2025

Lai Mei

Very quick @ check in , thank you !

Business

10/10

Exceptional

14 May 2025

Sujana

Loveeed it

Loved my stay in panda hotel. Easy access to shops and to the MTR without having to walk on the streets as it is attached with the over head bridge. Shops in the panda plaza was very worthwhile to visit. Staff are friendly and very helpful. Domestics are very kind and leave the place spotless and topped up. Thank you for a lovely stay. Defo will recommend and stay again in future.

Friends_and_family Family

8/10

Excellent

07 May 2025

Pui Ling Carrie

Room Telephone not working, kettle not work well.
Although staffs are very helpful

Business_and_leisure Self

8/10

Excellent

06 May 2025

Pui Ling Carrie

Property a bit out dated, elevators very slow

Business_and_leisure Self

8/10

Excellent

05 May 2025

BONNA

Easy in and out pretty much most places.
Wish the room was a little bigger.

Leisure Family

8/10

Excellent

28 Apr 2025

Eric Tsze-Hang

The room door is not sound proof and we can always hear people talking on the corridor.

Leisure Family

6/10

Pleasant

19 Apr 2025

Albert

dose not like the cleaning once every two days and the cleaning keep knocking on the door telling they have to clean the room. first ever experience in this

6/10

Pleasant

19 Apr 2025

Albert

convenient, most of the staff are nice but the cleaning crew are a pain they want to come and clean when we are in the room. But the once every two days cleaning the room hotel policy makes it sound like a hostel

Business_and_leisure Partner

6/10

Pleasant

17 Apr 2025

Yat Keung

Good location.

The washroom is very old need rebuild.

Partner

10/10

Exceptional

12 Apr 2025

Pu John

Very nice

6/10

Pleasant

09 Apr 2025

Dormei

Bus 31A is right in front of the hotel making it easy for international travellers.

However, the local Tseng Wan MTR is far away from the hotel. The hotel shuttle bus does not start after the mid day is very unhelpful.

Leisure Family

8/10

Excellent

29 Mar 2025

Edla

Overall is good, except no free drinking water provided

Leisure Family

8/10

Excellent

28 Mar 2025

Stephanie R Wan Yee

This property made a few policy changes since my stay last year. They should offer housekeeping every day, not every other day. Guests can opt out if they do need the service. Also provide bottled water like last year. In general, service is good.

10/10

Exceptional

26 Mar 2025

Ting

Room was cleaned and tidy by staff. I have a standard room with lots of space. The location is good with easy access to public transport which is a lot better than the tfl.

Business Self

10/10

Exceptional

19 Mar 2025

dorothy

nice and convenient to go anywhere

Leisure Family

10/10

Exceptional

19 Mar 2025

dorothy

I have stay in this hotel for every year when I come back very convenient and very nice.

Leisure Family

8/10

Excellent

27 Feb 2025

So Ngor

Given over 30 years running it is still in good condition.

Leisure Family

10/10

Exceptional

23 Feb 2025

YANYAN FLORENCE

Good

Leisure Family

10/10

Exceptional

21 Feb 2025

Dyi

Location

Business_and_leisure

10/10

Exceptional

10 Feb 2025

Boo Tiong

Excellent Hotel

Upgraded to a suite, very spacious and comfortable room

Partner

6/10

Pleasant

03 Feb 2025

Tsz ning

No eye contact

8/10

Excellent

02 Feb 2025

Kin Cheong Kelvin

news refurbishment

Leisure Partner

6/10

Pleasant

01 Feb 2025

Alan

The two bedroom suite is very spacious but needs some much needed renovation. The repairs made around the unit, especially bathrooms, do not appear to be done professionally.

The beds are comfortable and the unit is clean. Housekeeping also does a good job and are very friendly.

Leisure Family_with_children

10/10

Exceptional

29 Jan 2025

Lingbin

Nice hotel n airport bus is convenient

6/10

Pleasant

27 Jan 2025

Ivan

Location is convenient. Lobby is spacious and nicely decorated.

Leisure Family

10/10

Exceptional

10 Jan 2025

Kei Tai

Wish it is closer to transportation.

Leisure Family_with_children

6/10

Pleasant

09 Jan 2025

Suda

I was dropped off by the taxi at the back door of the hotel, this door lead through a shopping area before you reach the hotel lobby on the 3rd floor. You must know the area before you select this hotel. In addition, there is no shower stall in this hotel. All the hotel setting in the bathrooms are bath tubs with shower overhead. It was rather inconvenient to some senior travelers like myself.

Leisure Self

6/10

Pleasant

23 Dec 2024

Tak Fai

Stayed twice every year of my business trip!
Recently stays was cut a lot of services --
No drinking water provide( HKGov't asking limited the plastic used, but HOTEL should provide Glass Bottle waters instead ! )
Very limited of sanitary supplied
Room Clean up every other day
some electric outlets are no working
*** Water for shower is VERY VERY VERY WEAK !!!!

Business Family

4/10

Poor

17 Dec 2024

Fonni

The hotel building is very old and room service is not good towels and toothbrushes we have to call to ask to them and, change bed spray and towels every 2 days this is not guaranteed to be cleans

Leisure Self

10/10

Exceptional

16 Dec 2024

EDWARD

Location is convenience and lot of restaurants and shopping

8/10

Excellent

09 Dec 2024

Gerald

On direct bus line to/from HK airport. Subway 2 blocks away allows easy access to all of HK.
Very convenient and affordable

Leisure Friends

8/10

Excellent

08 Dec 2024

Natalie

There are many dining options near the hotel, either in the mall below it or surrounding the hotel itself. What we did not appreciate was discovering that some rooms are not as well maintained as the others. Our third room on the 29th floor was the best as it looked almost newly renovated. The first two rooms were average at most. The hotel is walking distance to 2 MTR stations on the red line (Tsuen Wan line), and it’s a straight train down towards more central locations like Central and Tsim Sha Tsui. There is also a hospital located nearby. The walk is not the most straightforward, but the hotel offers a free shuttle service for hotel guests to Mongkok and TST, so that was a nice option that we used almost daily to save us travel time and paying for public transport. Not my first choice for accommodation, but if you do not mind traveling to the central areas daily, then it might be worth considering.

Leisure Family

4/10

Poor

08 Dec 2024

Eddie

Our room was quite old and the bathroom was subpar. It felt more like a discount motel in the US than a Hotel. I definitely would not stay here again. There are better options in Kowloon for about the same price.

Leisure Family_with_children

6/10

Pleasant

01 Dec 2024

Rosita

I like the hotel due to convenient locations, walkable to subway & restaurants.
Downside is....rooms are cleaned every other day, hotel does not provide bottle water, coffee/tea will not refilled daily.

Leisure Partner

2/10

Poor

29 Nov 2024

Jiang

poor service

service is none!

Business

6/10

Pleasant

27 Nov 2024

Siu

Convenient location. Spacious.The hotel is in need of renovating. The first room were smelly, but after requesting to change room the staff was happy to help.

Leisure Family

8/10

Excellent

22 Nov 2024

Annie

Great location and convenience

Business_and_leisure

6/10

Pleasant

20 Nov 2024

Wing

This is not a 3 star hotel. After a shower, the whole bathroom floor is wet as the shower area does not have a side bank to prevent water from going out of the shower area. Towel quality can be better. No separate shampoo, conditioner and lotion. All in one liquid soap is provided.

Leisure Family

8/10

Excellent

18 Nov 2024

Wing

Cleanliness

Leisure Family