Name: Grand Bay View Hotel
Address: 123 Castle Peak Road, Tsuen Wan, HK

8/10

Excellent

31 Jul 2026

Marlene

I did not like that the rooms are not soundproof. Staff were friendly and welcoming. I love that they have washer and dryer. Nice pool, small kids playground and good views. I ate at their restaurant but I didn’t like it, it’s better to order takeout.

8/10

Excellent

19 Jul 2026

Katie

The place is great if you just need somewhere to sleep. There’s a bus stop right in front of the place that will take you to the metro and the hotel also has its own personal shuttle that will take you to the metro every 30 mins. My only complaint is how uncomfortable the beds were, felt rock solid. But overall, a place to sleep & close enough to the main city with public transport and only 20 min uber to airport.

Self

10/10

Exceptional

11 Jul 2026

hui

Beautiful hotel with gorgeous view at night, close to airport.

Family

6/10

Pleasant

03 Jul 2026

Muhammad

The room is very rundown. Kitchen cabinet missing 1 door, toilet ventilation too loud. The whole room needs to be refurbished badly. The FOH is very helpful. But the coffee house place where we had our breakfast, was so-so only.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Matthew

Hotel was very beautiful and welcoming to guests form the cleanliness of the front lobby to the rooms. If looking for a quiet hotel to just relax and unwind, this hotel is for it away from the city traffic and all noise, which make it a good place relax. Front staff is very respectful friendly, and helpful if you need anything. Shuttle bus to the train station is very helpful, just a shot five minutes drive. Have very good hours of operation so can plan according… rooms are very clean, are good size, and quiet…would definitely recommend staying if you want peace and quiet

Partner

10/10

Exceptional

17 Jun 2026

David

Location is convenient, very good.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Flavie tadena pacli

Loved the area very walkable to the stores around breakfast was great as well

Partner

10/10

Exceptional

06 Jun 2026

Zentua

Good

Partner

10/10

Exceptional

02 Jun 2026

Hyuk Joon

Clean room, helpful staff. Didn’t try the breakfast since it was expensive. They have a shuttle to the train station, then you have to take a train to the airport. The bathroom shower was a bit clogged, but it was alright. For the price $55 a night for me it was worth it.

Friends

8/10

Excellent

01 Jun 2026

Donnie

So far this time, the staff was very helpful and the room is clean

Self

10/10

Exceptional

27 May 2026

Hong

The hotel is very clean and rooms are spacious with nice bay view.
The only downside is it’s not close to any store or business. It’s about 2 miles from shopping mall in Tsuen Wan.

Self

4/10

Poor

28 Apr 2026

Rachit

Staff was friendly but the rooms was not as per standard or what it looks like in the pictures

Family_with_children

6/10

Pleasant

27 Apr 2026

Sin Yu Ida

Bathroom is a bit rusty and outdated. There is no power point to use hair dryer. No USB socket for charging. Blanket is so thin to keep the body warm. Luggage storage is $150/piece/day is incredibly.

4/10

Poor

26 Apr 2026

Yuen Yee Betty

The only good thing I can say about this hotel is the staff. They are very friendly and provided great service. The room are spacious but they need to maintained better. The shower tub is cracked and water is seeping in. The toilet seat is smaller than the toilet bowl and also misaligned to 1 side. The toilet paper holder is not fully secured to the wall. The underside of the sink is exposed. Long story short, the hotel room is very poorly maintained.

Family_with_children

10/10

Exceptional

26 Apr 2026

YUE XIAN

Every thing is excellent.

Self

10/10

Exceptional

26 Apr 2026

Chung

Room size is good, air conditioning is good.
A good managed hotel.

Partner

8/10

Excellent

26 Apr 2026

michael

Really enjoyed my stay. The staff were. Awesome. Helped me. Out on a couple things the breakfast Was. Ok

Self

10/10

Exceptional

21 Apr 2026

mackinzie

Perfect

2/10

Poor

20 Apr 2026

Jeffrey

This is definitely not an eight star is listed on Expedia. The towels are as thin as your shirt. The bed is as hard as a rock. The sheets are torn and have spots on them. The couch is small and hard. The floor is cracking and peeling, and there are no outlets for foreigners. It’s 2026 and they still don’t have USB plugs. They make you buy one in the machine downstairs. somebody must be using AI to bump up the rating on this hotel because it’s definitely not an eight.

Partner

6/10

Pleasant

15 Apr 2026

Nicholas Grady

They charged for breakfast

6/10

Pleasant

14 Apr 2026

Celia

Spacious and clean room. The bathroom could be bigger or different layout, e.g. door opens outward. Quiet. Saw the beach but it rained on the days i visited. Shuttle is good, especially the choice of drop off at two different subway stations. Breakfast is average.

Self

6/10

Pleasant

06 Apr 2026

Sin Yee Sindy

Room is dated however in general clean. We had to change rooms twice due to the cigarette smell in some of the room. Staff was very helpful and tried to fulfill request at their best. Hotel had so much potential with a facility upgrade eg furniture absorbing cigarette smells and water pipes with better water pressure in the shower. The water pressure in the bathroom sink had better pressure than the shower head.

Great shuttle bus service and bus stop to tsuen wan is right opposite hotel. Close to airport. Wouldn’t fault for this price but this place has so much more potential than it currently presents

Partner

8/10

Excellent

02 Apr 2026

Derick

This property was pretty clean and the staff were never nice and attentive; especially at the restaurant where they were very kind and gracious. Overall, the property had very large rooms and beautiful scenery being on the rocky beach. It was also just about 20 minutes fro. Hong Kong Disney, which is why I selected them with such a great low nightly rate and being so close to the park. It's not a close walk to anything for food, so you would have to eat at the restaurant or order delivery. The had a daily shuttle to take you to the train station to help get around Hong Kong, or you can easily order a taxi or use Uber. I would consider staying here again

Self

10/10

Exceptional

02 Apr 2026

Oi Chun

Clean room , but the brunch buffet not enough food

Partner

10/10

Exceptional

29 Mar 2026

Chun Yeung

Clean room and nice Seaview

Partner

2/10

Poor

27 Mar 2026

Wong

Due to the Middle East conflict we had to cancel our trip to Hong Kong as our flight journey required transit through Middle East to Hong Kong. We requested a refund from the Hotel thru Expedia. The Grand Bay View refused our request stating our hotel reservation was non refundable. We explained to them that our situation was out of our control as the UK government site advised against all but essential travel to the UAE and your travel insurance could be invalidated if you travel against advice. We have applied to 2 other hotels that we would have been staying at during our trip to Hong Kong, Both hotels have fully refunded our money back in full!! (these were non refundable too!)

This just shows, in adversity certain people or establishment step up to the mark whilst others don’t!

Family_with_children

8/10

Excellent

21 Mar 2026

Samuel

Comfortable stay in nice location.

Partner

6/10

Pleasant

20 Mar 2026

Rene

We had a late check in. The staff was ok they were quick to emphasize no smoking and where bottled water was located. We had no octopus card nor HKD, only means of purchase, the way they helped was “you’ll have to boil water”. Not helpful at all after long day of travel. When we entered our room the smell of smoke was overwhelming. The room was very old and tired. Shuttle to the metro was nice.

Family

6/10

Pleasant

19 Mar 2026

Clara

The room is great. I don’t mind older rooms as long as they’re clean, and I was pleasantly surprised that the air‑con vent cover and bathroom fan cover were very clean — many hotels overlook those areas.
The only downside was the bathroom sink. There is visible mould along the top seal, noticeable in the mirror reflection, which made us uncomfortable using it. The toilet is also quite old and the flushing is not very strong.

Family_with_children

10/10

Exceptional

16 Mar 2026

KENNY

Fantastic area. Walking distance to Lido Beach. Local buses to shopping areas and linked bridge. Self-service laundry is available at level B1.

8/10

Excellent

15 Mar 2026

Clara

Pleasant stayed, family of 3. Restaurant food also great

Family_with_children

8/10

Excellent

09 Mar 2026

Khoi

Nice location. Alarm went off 2 times during my stay. Nice views. Restaurant downstairs is too expensive for what you get.

Self

10/10

Exceptional

06 Mar 2026

Leona

Good shuttle bus service, room service and good breakfast buffet. Room is clean and comfortable, and love the coffee in our room too :) worth to book again

Partner

10/10

Exceptional

26 Feb 2026

Michael

Excellent location and friendly staff

Partner

10/10

Exceptional

19 Feb 2026

Krisma

The experience was good. I loved my stay at the hotel especially the sea side view it was mesmerizing however I did not like how the front staff talked to me was bit rude, being service providers, one should be polite and nice no matter wherever the guest is from. I feel I was discriminated being Indo-Fijian.

Family

8/10

Excellent

18 Feb 2026

Julie Yan

room is clean, staffs are friendly. English is good. Nice surrounding.

Family

8/10

Excellent

13 Feb 2026

Amy

Room is clean, staff are courteous, have laundry room. Quiet in upper floor. But the building is old and some furnishings are damaged.

Leisure

4/10

Poor

01 Feb 2026

Man Wai Joy

On the final night of my stay, I discovered that my room door had been left open and unlocked, which raised serious security concerns. After I reported this to the front desk, a manager came to inspect both the door and the CCTV footage to make sure no one had entered my room while it was unattended. Although they investigated the issue, no compensation or apology was offered.

On the first night, there was a lot of noise in the corridors until 3 am. People were going in and out of rooms, knocking on doors, and talking loudly both inside their rooms and in the hallway. The soundproofing is very poor, making it difficult to rest.

We had breakfast at the hotel on the following day, but the food quality was disappointing.

The only positive aspect of the stay was the staff, who were friendly and helpful.

Leisure Family

8/10

Excellent

29 Jan 2026

Simon

The Hotel experience was very good. My extented booking for my 2nd 5bdays stay was a bad experience. For my 2nd booking. EXPEDIA quoted roomsnin USD vs CDN for my 1st booking. I didn't notice this until it was simply too late. I ended up paying 35% more than should.

10/10

Exceptional

26 Jan 2026

Marina Ela

Friendly staff, great breakfast buffet, excellent service, cozy and comfortable rooms, quiet location for a relaxing vacation.

Leisure Family

8/10

Excellent

19 Jan 2026

Baasan-Ochir

Very cold place and aircon in the room was not possible to warm up the room. Bathroom cleaning is not adequate and the corners with mold. The hotel male reception was not friendly and supportive.

Leisure Family

10/10

Exceptional

17 Jan 2026

Brian

Yes

10/10

Exceptional

16 Jan 2026

FRANK

good

10/10

Exceptional

10 Jan 2026

Tasdiq

Clean room

Leisure Family_with_children

6/10

Pleasant

07 Jan 2026

Adrian

Nice hotel but far from the town

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Jihane El

Very nice place for family

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Paul

Panoramic view

Leisure Family

10/10

Exceptional

05 Jan 2026

Cynthia

Nice clean room, staff was very friendly and helpful

Leisure Family

10/10

Exceptional

02 Jan 2026

Maggie

yes

10/10

Exceptional

28 Dec 2025

Gregory

The staff was excellent, friendly, accommodating. The rooms were clean and very nice. The grounds were clean and attractive.

10/10

Exceptional

23 Dec 2025

Sarah

Very clean

Leisure Family

10/10

Exceptional

22 Dec 2025

Ali

The front step was very friendly and very helpful.

8/10

Excellent

17 Dec 2025

Floyd

Clean and friendly staff. Nice all season pool. Older hotel.

Business

2/10

Poor

15 Dec 2025

Wayne

Terrible experience. Not even worth one Star in my opinion. Bathroom is dirty and small. Towels quality resembles used T-shirts. House keeping knocked on door to clean room despite Do Not Disturb sign on door. Overall it is not hotel quality. Should be classified as a 2-star motel and I am being generous!

Friends_and_family Family

8/10

Excellent

15 Dec 2025

Sin Sum Vivian

If the provide cotton towels instead of polyester would be much better

Partner

10/10

Exceptional

11 Dec 2025

Diane

The over all stay was good. Staff are helpful maybe just a little improvement on the toilets.

2/10

Poor

08 Dec 2025

HUI LIN

i guess that is what you get in HK, people here are generally not so friendly. the room is old, building is old, there not eateries around this area. pillow quality is poor, carpet is dirty and old.

Business Family

2/10

Poor

01 Dec 2025

Shixuan

Not clean. There is even blood on the bed

6/10

Pleasant

20 Nov 2025

cyril

None

Self

8/10

Excellent

19 Nov 2025

rita

Clean hotel, great staff. Recently renovated mainroom, bathroom looked like it had touch ups but was a little older. Shuttle service. Overall good stay.

Leisure Self

10/10

Exceptional

15 Nov 2025

Winson

Room is clean and the staff is helpful and always smiling

Friends_and_family Family

8/10

Excellent

08 Nov 2025

JAMES

Spacious room, with sitting area and fridge. Lovely sea view. Good restaurant which was reasonably priced. Shuttle bus to the metro station made getting around cheaper and easier. Will stay again.

Friends_and_family Friends

6/10

Pleasant

06 Nov 2025

Yuen kwan

Room is clean. But very old. Not enough outlet for electric and phone charger. No box tissue. Toilet paper only one roll extra.

Friends_and_family Family

6/10

Pleasant

03 Nov 2025

Yuenkwan

There's not enough outlet for phone charger and other electric. Building is kinda old and rooms are not maintain well. Shuttle service not enough. No box tissue. Laundry dryer is not hot enough.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Tambelina

I like that the hotel provided free shuttle between the nearest train station.
Also staff very friendly and helpful. Rooms very spacious and loved view from our room 634. Would definitely stay here again when I visit Hongkong in future

Leisure Family

10/10

Exceptional

24 Oct 2025

Ben

The staff were very friendly, the 2 male staff when ai checked in and also special mention to female staff by the name of Swing, she was so helpful! Highly recommend to stay at this hotel because of her 🙌

Leisure Self

2/10

Poor

23 Oct 2025

georges

The room was clean, but very old materials, not as expected for the price, the breakfast wasnt included so we paid extra and it was way more than the breakfast deserved.
Mattress very firm

Business_and_leisure Family

8/10

Excellent

22 Oct 2025

Jenny Yuk Lin

My bed wasn’t made properly and was left as it was. The carpet wasn’t hoovered either, it seemed like they couldn’t be bothered.

Leisure Friends

8/10

Excellent

22 Oct 2025

Jenny Yuk Lin

Staff very friendly and great hospitality skills.

Leisure Friends

8/10

Excellent

21 Oct 2025

Kam Tim

We didn't have breakfast.

Leisure Family

10/10

Exceptional

19 Oct 2025

Marlon

Was extremely easy to get to from the airport and I got to try out the breakfast buffet before checking in. The service was amazing and everyone was so nice down to the security. The room was clean and very spacious. The only downside I can think of is that there really isn’t much within walking distance, but you should probably already know that going into it.

Leisure Self

8/10

Excellent

11 Oct 2025

Robert Alan

Great value for the money. I wish they would include at least two bottles of water each day. Come on, water is a basic human necessity and I’d thoroughly afforded to any establishment.
I did appreciate the gym.
The free shuttle to the metro needs to run more frequently.
It often fills up and then you would have to wait 30 minutes for the next ride. If you’re not in line in the lobby you run the risk of not being able to board the next bus out.
My wife and I learned to use the octopus card
(Metro card) and was very well served by it.

Leisure Partner

8/10

Excellent

02 Oct 2025

Ricardo

Breakfast is inexpensive but also ordinary. The front desk staff very friendly. Property is a bit dated. Ok for a short stay. I saw a shuttle bus and asked if it was for the airport and they said yes. Perhaps they didn’t listen carefully. The shuttle driver was a grumpy old man who once the door was shut, he didn’t let me in. I had to wait for the next one. Then I found out it wasn’t to the airport but to Tsuen Wan station.

8/10

Excellent

01 Oct 2025

Cindy Yim-Mui

Not convinced

Leisure Self

6/10

Pleasant

01 Oct 2025

Aurora

The views from lobby is great. Front desk is helpful
Rooms ok but there's cigarettes from the vent in the bathroom.

Business Self

8/10

Excellent

21 Sep 2025

Mei

Everything was ok, only the mattress was quick hard, not very comfortable

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

Jaspreet Singh

Property is amazing with nice sea view. Rooms are good size and staff were amazing with their service. Breakfast buffet is also good with several options. Swimming pool is also good, kids enjoyed a lot. Hotel is amazing with high cleanliness and hygiene. Highly recommend for the families who wants to visit the Disneyland and closer to the Airport.

Leisure Family_with_children

10/10

Exceptional

09 Sep 2025

Felix

Good

8/10

Excellent

06 Sep 2025

Lindsay

Comfortable Stay

For the price I paid I wasn't expecting too much. However the staff were very helpful and polite. The room was a decent size for HK. It is in a secluded area but it makes a change from the bustle you get in HK. The views are amazing. The complimentary shuttle bus helped to get to Tsuen Wan town where you can find all shops and very much a transport hub. The shuttle service only runs to about 19:00 but the local bus service gets you back to the hotel with ease. A taxi ride is about HK$40 from Tsuen Wan town back to the hotel.

Partner

10/10

Exceptional

04 Sep 2025

Olma

Thank you for the upgrade, the view from our window is good.

8/10

Excellent

16 Aug 2025

WAI YEE

good

8/10

Excellent

21 Jul 2025

Bernardo

Excellent view of the Bay!

Leisure Family

8/10

Excellent

11 Jul 2025

Anna Jane

Great Location for First-Time Visitors with Family
This hotel is perfect for first-time travelers to Hong Kong with family. It offers a free shuttle service to the train station, which is super convenient. The breakfast buffet is delicious and has a good variety. Just a few things to note: there’s no ATM on-site, they don’t offer currency exchange, and the laundry facilities require coins—so plan ahead. Overall, a comfortable and family-friendly stay!

Leisure Family

6/10

Pleasant

04 Jul 2025

Yonell

The beds are extremely hard and squeaky. Sheets were not cleaned and replaced when asked.

Leisure Family

8/10

Excellent

15 Jun 2025

Lena

Stayed in the sea view room, the view is excellent. Although the interior of the room is a bit dated, generally is clean, with clean bed linens and towels, no smell. The shower leaks water into the floor, but the staff are quick to fix. There are transport available to nearby suburb Tsuen Wan, where there are huge shopping malls. Also free hotel shuttle to nearby MTR stations. In general is good value for the price, would stay here again.

Leisure Family

10/10

Exceptional

10 Jun 2025

Michael

Unique design indoor and outdoor, staff is always smile and kind

Leisure Family

8/10

Excellent

06 Jun 2025

Donnie

Shuttle service need improve. I

Self

8/10

Excellent

02 May 2025

Rowena

Great Location

Good location between the Hong Kong Airport and Disneyland. For most of the days the weather was very nice - borderline heat wave the way it was hot. And so I question why the pool was not made available to guest for seasonal reasons.

Friends_and_family Family

8/10

Excellent

29 Apr 2025

Kirsty

The hotel itself is beautiful on arrival and well decorated and maintained throughout.

Our room however

10/10

Exceptional

16 Apr 2025

John

Like everything about the property.

Leisure Partner

6/10

Pleasant

02 Apr 2025

Verified traveler

Nil

Nil

Self

10/10

Exceptional

26 Mar 2025

Verified traveler

Nice place with a restaurant

Short taxi ride from the Tsing Yi Airport express station. What i like about this place more is that it has it's own restaurant and multiple vending machines for the basics drinks, snacks, and toiletries. I even saw a laundromat at the basement right next to the other vending machines.

Business

10/10

Exceptional

21 Mar 2025

Kwok Tai John

Spacious room

Leisure Partner

10/10

Exceptional

17 Mar 2025

DENISE

This hotel is super and the view is beautiful!
Buffet breakfast was excellent!

Family

10/10

Exceptional

12 Mar 2025

Joanna

This place is super worth it. The rooms are pretty, the view is breathtaking, and it’s affordable!
The most important thing is it’s very accessible! There’s a free shuttle going to the closest train station. Even when the shuttle is no longer available, it’s not hard to commute back to the hotel.
The staff are very nice and accomodating. They let us check in early for free. There’s also a breakfast buffet that you have to pay for separately but it’s super cheap and the food choices are pretty decent.
I’d definitely book this hotel again if I come back to visit Hong Kong. I highly recommend it!!

Leisure Family

8/10

Excellent

25 Feb 2025

Mable Mei Po

Overall, they are a very complete hotel, and the room size is also very spacious. I hope they can improve the exhaust fan in the bathroom and the drainage of the shower .

Leisure Partner

8/10

Excellent

24 Feb 2025

Mable Mei Po

Overall, they are a very complete hotel, and the room size is also very spacious. I hope they can improve the exhaust fan in the bathroom and the drainage of the shower .

Leisure Family

8/10

Excellent

20 Feb 2025

Kt

Very good location, helpful staffs.

Leisure Family

10/10

Exceptional

15 Feb 2025

Ivy

Extremely friendly and knowledgeable front desk

Comfortable and clean bed