Name: Oca Flores Hotel Boutique
Address: Rua das Flores, 139, Porto, 4050-266, PT

10/10

Exceptional

25 Jul 2026

Michael

Staff were amazing and location was perfect.

10/10

Exceptional

20 Jul 2026

SHARLYN

Thanks Oca Hotel for making my birthday vacation an amazing & memorable one!

Family

10/10

Exceptional

25 May 2026

Charles

Great people and amazing location. Don’t miss drinks on the roof.

Friends_and_family Friends

8/10

Excellent

01 Apr 2026

Jane

Lovely welcome, reception staff really helpful with things to do, excellent location right in the heart of the old town.
The garden was a little tired but that could have been because it was March

Partner

10/10

Exceptional

01 Jan 2026

Celine

Not only the OCA Flores hotel was perfectly located on a pedestrian street (cabs are allowed to drive on these street to drop you off) in the middle of Porto, but the staff was wonderful. They offered tons of valuable advices such as things to do (one of our favorite was to walk all the way to the beach town and take the old cable car back), transportation options (the Sao Bento train station is a 10 minutes walk and allows you to reach the main train station), and dinner options. This hotel was the perfect find. It also had a rooftop garden which i assume would be great for a drink in warmer months. The room we had was great (facing the back so no view but very quiet). The only Con i see was the tub in the bathroom. It was very high and slippery which i can see being an issue for older people.

Leisure Partner

10/10

Exceptional

14 Nov 2025

Dani

The hotel was in a perfect location for exploring and the staff was very helpful and friendly.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Dawn

Great location easy to walk to many sites and things to do

Partner

10/10

Exceptional

11 Nov 2025

Samuel

We loved it! Highly recommend.

10/10

Exceptional

03 Nov 2025

Sikiu

Yes the staff was very mice

Partner

10/10

Exceptional

03 Oct 2025

Jana

Porto gem

Fabulous location- excellent attentive staff. Great recommendations for making the most of our Porto visit.
Rooftop bar and spa excellent bonus features

Partner

10/10

Exceptional

27 Mar 2025

Adam

Outstanding hotel and hugely helpful (and patient) staff. Great breakfast as well.

Friends_and_family Friends

6/10

Pleasant

26 Feb 2025

Andrew

Its a good place, would be great during the warmer months to fully enjoy the rooftop.

10/10

Exceptional

02 Nov 2024

Cheryl

Great location

Wonderful hotel. Loved the location but it was very noisy at night.

Partner

8/10

Excellent

18 Sep 2024

Kelly

Very friendly and helpful staff

10/10

Exceptional

08 Sep 2024

Terry

Loved this property! Close to everything we needed and the sights. The front desk did an excellent job of orienting us to the area and helping us with questions. I highly recommend it!

Leisure Partner

10/10

Exceptional

03 Sep 2024

Lia

As a family of 4 we stayed in a suite and it was so convenient and spacious. The front desk was super helpful about providing advice, directions, reservations. The location is fantastic — you can walk everywhere easily and the pedestrian street where the hotel is located is a blast and an attraction in and of itself. Be aware that taxis/cars can not drive up to the property directly so you’ll need to walk a block or 2 with your baggage to reach the front desk.

Leisure Family_with_children

8/10

Excellent

13 Aug 2024

Maria

Fuimos en familia en verano. Menos mal viajábamos con carry on los 4 en la familia. El taxi no pudo acceder a la calle directamente donde estaba el hotel. Colapsado. El personal súper amable, incluso nos ofrecieron un upgrade a una Villa que no encantó. El lugar es precioso. Sin embargo, nos decepcionó el baño. Baldosas rotas y tope desgastado. Suelo fijarme mucho en el baño de los sitios donde nos alojamos. Que sea limpio y se sienta limpio. En este caso, creo que no estaba acorde con el resto. Por lo demás , súper bien ubicado para conocer y caminar. En nuestra Villa no había ruidos que molestaran. Dormimos súper bien. Fue un descanso en medio del caos veraniego de esta hermosa ciudad.

Leisure Family

10/10

Exceptional

26 Jul 2024

Stephen

Fine location along a popular, touristy street, though vehicle access is restricted so navigating pickup points becomes an issue. Very friendly and helpful reception staff. Quiet room, pleasant rooftop garden, many restaurants and bars all around.

Leisure Partner

10/10

Exceptional

19 Jul 2024

Frances

Great location! Great service! The roof top garden is amazing!!!!

Leisure Family

6/10

Pleasant

21 Jun 2024

Magdalena

Central, but can be noisy
Area is a bit dirty

Leisure Family

4/10

Poor

04 Jun 2024

Mark

The property itself was great, location is close to transport, shops and tourist spots. The room lighting switch system is a bit confusing but works fine. The main let down was the welcome from the check-in staff. They seemed very defensive and were whispering to each other when checking in our family’s details. There was a child missing from our booking but I was happy to pay this, perhaps this made them defensive. However, unfortunately the poor service continued and we only found one member of the four staff were helpful during the stay.

Leisure Family

10/10

Exceptional

12 May 2024

Marisa

Great location and beautiful room

Leisure Partner

8/10

Excellent

11 May 2024

Carolyn

Great location/Great Hotel

Our room was great! Very spacious with lots of windows to open. We loved hearing the street musicians play. It had a very comfortable bed and was very clean. The bathroom was small but in very good condition. There was a kitchenette but it was not equipped with soap or towels until the last day.

We had the breakfast all 5 days of our stay. The food offered never changed but it was good.

Partner

10/10

Exceptional

02 May 2024

Thomas

In the midst of a highly trafficked tourist pedestrian esplanade, the hotel was an oasis. Lovely and well appointed rooms. Our suite had a kitchen. The outdoor garden area was a lovely respite from the urban fun right outside the hotel front door. Even a bathing fountain where one can plunge and cool off, preceded and followed by a shower and service from the garden bar. Views of the Se (cathedral) and Clerigos church tower. Sao Bento station (and its tiled grand hall) and many dining options just steps away. Two minute walk to car park (with hotel discount).

Leisure Partner

8/10

Excellent

09 Apr 2024

Caj

Excellent location, except for street noise and limited taxi access.

Leisure Partner

10/10

Exceptional

02 Mar 2024

Chris

The location was perfect. Rooms were nice and the price was affordable. Would definitely stay there again. Only had the breakfast on the last day. Better places across the street. Upstairs bar was not so attractive. Better off going out.

Leisure Partner

8/10

Excellent

08 Jan 2024

Raquel

Good

Good location in the middle of historic Porto…within walking distance to river and cathedral. Breakfast was decent. The room was nice but we did not receive the room I originally booked. Spa was ok and rules about swim cap are not enforced by staff. Noise from street through windows. Nice garden but be prepared to climb steps.

Partner

10/10

Exceptional

24 Dec 2023

Stephanie

The pictures of the hotel doesn’t do it justice! The room was much bigger and nicely decorated. Location is fantastic. Would stay here again when returning to Porto.

Friends_and_family Family

10/10

Exceptional

10 Sep 2023

Sonja

Beautiful Porto

Perfect location and great comfortable room.. lovely breakfast.. plenty of sitting areas including rooftop terrace.
Friendly helpful staff.. highly recommend.

Partner

10/10

Exceptional

09 Aug 2023

Karin

Excellent location! The hotel is small but clean and safe. Staff are wonderful. It was perfect!

Leisure Family

8/10

Excellent

15 Jul 2023

Vincenza

The property is located in a lovely area close to shopping, restaurants, and waterfront. However our room had a horrible mold issue in the bathroom and in the areas around the window. Tgis made me very uncomfortable and was grateful I was not there for very long

Leisure Family

10/10

Exceptional

13 Jun 2023

Verified traveler

Awesome Place to Stay

Highly recommend! It was a great place to stay!

Friends_and_family Family

10/10

Exceptional

28 May 2023

Mary

Really nice room, great location, quiet, friwndly and heloful staff

8/10

Excellent

15 May 2023

Kimberly

Great location. I don’t recommend driving in Porto. Breakfast was excellent. The outdoor space was nice for escaping the crowds. Our room had a musty odor we requested a change in rooms but the hotel was unable to accommodate due to being fully booked for the weekend.

Leisure Partner

10/10

Exceptional

30 Mar 2023

Michele

Lovely traditional building in a perfect location to explore this beautiful city on foot. Friendly staff who were always available to assist.

Business_and_leisure Friends

10/10

Exceptional

26 Mar 2023

Susan

Right in the heart of the city.

10/10

Exceptional

28 Nov 2022

Lindsey

Excellent

Excellent location and fabulous staff. We were early and expected to drop our bags however they let us have our room immediately. On our last day the staff arranged for breakfast to open early to accommodate our early departure.

Partner

8/10

Excellent

19 Sep 2022

Fabiana

Great location! Very close to all points of interest, including Sao Bento station, which was great as we were continuing to travel to other locations. Super lively street, with many places to eat, stores, etc. Satff was very friendly and accommodating.

10/10

Exceptional

29 Aug 2022

Nicolas

Gem of a hotel in Porto

Great boutique hotel with all the amenities required to total 100% satisfaction. Many thanks to Ms. Catarina, at the front desk, who assisted us and looked after us. The hotel is a gem and worth a return visit. You will not be disappointed....

Friends_and_family Family

10/10

Exceptional

01 Jun 2022

Mariano

Close to everything. Beautiful garden. Room beautifully decorated. Staff friendly and very attentive.

Leisure Partner

2/10

Poor

25 Sep 2021

Andrew J

This property has been closed for many months yet it still appears as an available property on the Expedia website and continues to accept reservations so that travelers show up thinking they have a reservation only to find it has been shut down. This borders on the criminal and needs to be corrected immediately and appologies sent to those affected.

2/10

Poor

08 Sep 2021

Calum

Wasnt open

Partner

2/10

Poor

03 Sep 2021

Yvonne

This property was closed shut. It is not operating. We followed instructions to attempt contact and got a recording. Have not heard from anyone. They took my money and I need a refund.

Leisure Friends

10/10

Exceptional

11 Jan 2021

Maureen

Hidden Gem in Porto

Flores Boutique was fantastic. I was upgraded to their best apartment and it was fabulous. Really spacious, very modern and it was so cozy. The garden which is on the grounds is very pretty and there are amazing views of well known landmarks in the city. It is very central yet it is a hidden oasis at the same time. I would love to go back.

Self

8/10

Excellent

13 Mar 2020

Israel

The Roman bath

We enjoyed our stay very much, the stuff were great , and the facilities were very good, just not having elevator to the upper part of the hotel will make it hard to older people and not having parking, these issues with out knowing this up in front reduces our satisfaction

Partner

10/10

Exceptional

29 Feb 2020

Nitai

Wonderful hotel!!! Comfortable, spacious rooms, lovely spa area, beautiful oasis-like lawn, helpful staff, wonderful breakfast buffet! Great location - close and walkable to everything.

Partner

10/10

Exceptional

25 Feb 2020

Catherine

My recent stay

Fantastic hotel right in the heart of the old district. The staff couldn't have been more helpful & friendly. Great breakfast too. Highly recommended. An only small issue would be having control of one's own air conditioner. 9.5/10

Friends_and_family Family

8/10

Excellent

19 Feb 2020

Verified traveler

Great location - very convenient for all the city attractions with a number of restaurants nearby. Friendly staff - they provided us with all the information and tips needed to make the best use of our short time in Porto

Leisure Family_with_children

10/10

Exceptional

19 Feb 2020

Verified traveler

Friendly staff and an excellent room. It was a great size, clean and nicely decorated.

Leisure Family

8/10

Excellent

17 Feb 2020

Verified traveler

Very nice hotel and location. The duplex room had a great view. The bathroom was a bit outdated and would need some refurbishment. Breakfast was nice. Only negative side is the so called SPA, it was such a mess, towels all over the place, dirty and very small. No space to sit down and relax. If you look for a nice spa to enjoy your stay in Porto this is not for you. Pity as everything else was pretty good

Leisure Partner

10/10

Exceptional

07 Jan 2020

Verified traveler

Great pleasant hotel

Very well located, steps from the train station. Amazing views and great service.

Business

10/10

Exceptional

05 Jan 2020

Verified traveler

All the staff was wonderful. Our flight was constantly delayed and Patricia at the reception continuously communicated with us and arranged our pick up from the airport. Mario also did his best to accommodate us when arrived.
The hotel is very well situated.
The downside is the lack of storage space for clothes in the room. There was one small cupboard with a tiny hanging space and no drawers.

Business_and_leisure Partner

8/10

Excellent

01 Jan 2020

Verified traveler

Lovely lounge with free coffee/juice etc. Great patio with amazing view, nice garden area with loungers. Helpful polite staff. Excellent reception with free welcome drink.

Leisure

6/10

Pleasant

26 Dec 2019

Marco

Very nice location right in downtown but beware of ants. We woke up one morning and a wall in the bedroom was covered in ants and they had gotten into our suitcases ruining all specialty food we had purchased. Hotel promptly cleaned up everything but definitely an indication that additional cleaning is needed as the ants came from inside the wall through a socket.

Leisure Family

10/10

Exceptional

12 Nov 2019

Verified traveler

Great Hotel. Highly recommend.

The hotel was excellent the only comment I have is I like a double bed to my self even in a twin room. Whilst common in the USA not so much in Europe. The only thing stopping me using this hotel again would be finding a twin bedded room with double's not singles. Other than that I highly recommend this hotel.

Friends_and_family Family

10/10

Exceptional

30 Oct 2019

Verified traveler

Central location
Huge bedroom
Great amenities
Lovely breakfast

Leisure Friends

8/10

Excellent

16 Oct 2019

Martha

Beautiful with great service and some small quirks

The hotel is beautiful, especially the gardens and the breakfast room. The spa is wonderful. The staff is the most welcoming staff I've ever encountered.

I don't give full support because the newer rooms (which are fairly less expensive) just aren't as nice as the main building rooms. We had a little issue with some A/C and instantly got a new room and a roll away. But after seeing into some of the other rooms, we wished we paid a bit more and were in the main building - those rooms were MUCH nicer. BUT, if you've got kids with you or have dietary concerns, the back rooms are a good choice since they have kitchens (we think it was a building of studio apartments that they bought and are still integrating into the larger \"village\").

We got massages and both agreed that the therapist was great.

They provide discounts for the spa and the tapas restaurant on site, and there's breakfast included. I'd stay here agian - but in the main building.

Friends_and_family Friends

8/10

Excellent

01 Oct 2019

Verified traveler

We really enjoyed our stay.

Our only complaint was the hairdryer in the room, which was hopeless. Not enough power in it to dry your hair!

Leisure Friends

10/10

Exceptional

01 Oct 2019

Valerie

Great location

Great hotel in great location- right in the centre of everything with reduced walking up hills!

View of hotel is probably different though depending on what room you are in - suites better in main part of hotel. Also if you want an outside pool this is not the hotel for you.

Friends_and_family Family

10/10

Exceptional

01 Oct 2019

Verified traveler

Great location, could do with a hotel bar facility

Leisure Friends

10/10

Exceptional

28 Sep 2019

Elaine

Loved the garden, the roman baths and the delicious breakfast in the ballroom. The front desk staff was really friendly and helpful and their recommendations were spot on.

Leisure Partner

10/10

Exceptional

22 Sep 2019

Verified traveler

It is all suit with kitchenette. Not that we need to use it. Front desk is vet helpful. Location is great.

Leisure Friends

10/10

Exceptional

11 Sep 2019

Verified traveler

Great central location. Very helpful staff. Metro stop near and can get from airport using metro (one change).
Gym is basic but good enough.
Roman pool/Jaccuzi is fab.

Leisure Family

10/10

Exceptional

10 Sep 2019

Verified traveler

Loved the Roman Bath and Spa. Perfect for weary legs after seeing the sights,

Leisure Friends

6/10

Pleasant

21 Aug 2019

Verified traveler

This property wins in terms of location and view, it is truly exceptional to be able to view the Sé. The staff are helpful and friendly.

There are a few areas I'd raise however
1) when we were there, there were a few hours of no water to our accommodation which was a bit of a nightmare with 2 small children. The staff were helpful to point out that we could use the spa facilities to wash if needs be. This was a very practical solution and graciously received however when something like this happens and the cost of the accommodation is so high (plus such a high reputation), you would expect some token of apology for the inconvenience which was not forthcoming.
2) The grounds are beautiful however my husband had the misfortune to stand in some dog mess on the grass which was rather unpleasant. This is, I guess, the risk you take if staying in a hotel which allows pets, so make of that what you will and watch where you walk!
3) The bathrooms in the middle property are in need of refurbishment, cracked tiles and mouldy build up is something simple enough to fix and lets down a higher end property.

We enjoyed our stay don't get me wrong, however there are some areas which could do with some attention to maintain the high scores.

Leisure Family_with_children

8/10

Excellent

18 Aug 2019

Erika

Location is fabulous, room is very nice! Would highly recommend

Leisure Family_with_children

6/10

Pleasant

14 Aug 2019

Verified traveler

We were very disappointed that the tour Portugal bicycle race was on the day we traveled there, we feel the hotel should have given us prior notice of this. We spent 4 hours circling Gaia and Porto trying to reach the hotel. Also this property has water damage and mould in our bathroom celing. Air conditioning was also poor in this hotel. We were in room 103

Leisure

10/10

Exceptional

06 Aug 2019

Yoon Ji

If I ever come back to Porto, I will be back here

Stayed for 5 nights and our family (including two toddlers) enjoyed it so much. Amazing staffs and great location. Room is a bit old, but there are just too many good things about this hotel that you will not even care about that!

Family

8/10

Excellent

06 Aug 2019

Verified traveler

Lovely centrally placed boutique hotel.
Roman baths good for kids given no swimming pool.
Helpful staff
Great buffet breakfast

Leisure Family_with_children

8/10

Excellent

31 Jul 2019

Delphine

Very nice « little » hotel. The garden is a plus to enjoy some sun in a quiet place though being in the middle of the town.

Partner

10/10

Exceptional

29 Jul 2019

Verified traveler

Excellent hotel with a beautiful garden to relax in after a busy day. Our room was stunning and the breakfast was very good.

Leisure Partner

10/10

Exceptional

18 Jul 2019

Christopher

Perfection in Porto

A beautiful centrally located hotel. Amazing architecture and comfort. Delicious breakfast in a wonderful setting.
Very friendly staff full of helpful info
The spa facilities were a lovely relaxing welcome after a great day sightseeing in Porto
I would highly recommend this hotel

Friends_and_family Family

10/10

Exceptional

13 Jul 2019

kea

This hotel was an oasis in the city! The rooms were spacious and comfortable. The rooftop garden, breakfast and complimentary espresso were such a nice surprise. Maria at the front desk took so much special attention and care to help us and make sure we were comfortable while travelling as a family of 5 in a new city/country!

Leisure Family_with_children

10/10

Exceptional

01 Jul 2019

Verified traveler

Centrally placed for so many of the old city's historic buildings and easy walking to the riverside for boat trips. Superb staff , well appointed rooms - we were really happy we chose this hotel !

Leisure Family

10/10

Exceptional

27 Jun 2019

Verified traveler

Check in staff were fantastic! Rooms were clean and well stocked and there was a big festival the day we were there and hotel gave us chocolates and a plastic hammer to get involved in the festivities. Really nice touch!

Business_and_leisure Friends

10/10

Exceptional

10 Jun 2019

gary

Charming hotel

Very nice hotel right in the centre with easy access to the station trams & port area

10/10

Exceptional

05 Jun 2019

Julia

Porto

Amazing hotel in an area close to shops restaurants and places to visit. Staff friendly and welcoming very knowledgeable speaking excellent English. Hotel very clean good amenities. Night staff excellent.

8/10

Excellent

17 May 2019

Verified traveler

Centrally located, within walking distance to all major attractions. Breakfast was good.

6/10

Pleasant

29 Apr 2019

Oleg

Internet did not work in the room for 3 days .
Personal said that there is technical problem.

Partner

6/10

Pleasant

29 Apr 2019

Verified traveler

The hotel is older and the common areas are well maintained. Unfortunately the rooms are although clean are old. After the first night, we woke up to our bathroom infestated with ants. Initially they just had the housekeeper come to clean. My husband asked to change rooms. The fron desk called the housekeeper to let jer know. She believed I didn't understand Portuguese and began cursing. As they changed our room, it wasn't worth complaining about the lack of professionalism from the staff. Furthermore, the walls are thin and at times it felt as though we had indos open with how clearly you could hear the people outside. Overall the stay ws fine but we would not recommend staying here.

Leisure Partner

10/10

Exceptional

31 Mar 2019

Verified traveler

Very efficient checkin .Comfortable rooms. A very welcome glassbof port on arrival

Leisure Friends

10/10

Exceptional

27 Mar 2019

Fairuz

Central Porto hotel with great views

This was the PERFECT place to stay in Porto. It's right in the middle of town and was easy to get to places. The hotel is beautiful and very spacious, spread across a few different floors. Our room was great, with a beautiful view of the Cathedral and the city and our balcony was the perfect place to enjoy a glass of wine. The breakfast was good and the staff was really friendly. I would highly recommend a stay here

Partner

10/10

Exceptional

25 Mar 2019

David

Week away

Amazing location, welcoming reception, lovely breakfast. Adequate spa

Partner

8/10

Excellent

20 Mar 2019

Verified traveler

Central location, friendly staff and free breakfast.
The standard of the sofas was poor and the large floor area in the living space would benefit from a rug. No tea towels in the kitchen.

Leisure Partner

10/10

Exceptional

11 Mar 2019

Cheryl

Perfect hotel

Fabulous hotel in a perfect location. Hotel was clean and staff friendly room was small but for a city break perfectly manageable. It’s a great location with a selection of bars and restaurants nearby and in walking distance to all local attractions! Would love to stay again in the summer!

Friends

10/10

Exceptional

25 Feb 2019

Verified traveler

Gorgeous boutique hotel. We are in the main built...a renovated palace. Gorgeous grounds and breakfast room.

Leisure Partner

10/10

Exceptional

29 Jan 2019

Dave

Lovely hotel in the centre of the city

Just returned from a long weekend in Porto and had a wonderful time staying at the Flores village hotel. A central location, very friendly and helpful staff and a free upgrade to a better room. Breakfast was also very good and the staff in the dining room very attentive. I will certainly stay again if we visit this wonderful city again.

Partner

10/10

Exceptional

29 Dec 2018

Anonymous

We loved this hotel! Great location, very professional staff, spacious room and good breakfast. The ladies at the front desk went above beyond to accommodate us as a party of four. I would definitely return and recommend.

Leisure Family

2/10

Poor

28 Dec 2018

Verified traveler

This is one of the most overrated, overpriced and disappointing hotels I ever stayed in during my travels around the world. The room was connected to another room with a door and you could even hear neighbors coughing! Noisy street. There was a tiny kind of cabinet which acted as a 'wardrobe'. Tiny bathroom with water constantly spilling beyond the shower stand. When I requested the front desk staff to talk to the manager, apparently he was going to contact me the next day. Of course he didn't. When by chance I saw him the following afternoon he was most offended that I had already contacted Expedia with my first impressions. Yes, to his credit he offered another room but also with an adjacent door to another room! Things like that should not be allowed. This is an insult to travelers. Avoid this place at all costs!

Leisure Friends

10/10

Exceptional

10 Dec 2018

Verified traveler

Very well located hotel in the historical area of Porto. The staff was very accommodating. Good breakfast buffet.

Leisure Partner

10/10

Exceptional

10 Dec 2018

Elena

Brilliant place to stay

That was one of my best trip. We were so pleased with the hotel. And next time will defenetely stay at this place again. The hotel is very nice with own character, brilliant service, stunning SPA.

Partner

6/10

Pleasant

02 Dec 2018

Archana

The front desk was excellent- helpful and kind. The apartment was very awkward and there was gum stuck to the shower. We left it there for our 3 night stay to see if it would ever be removed and it wasn’t. We loved the Roman bath, the lovely breakfast and the location was perfect. Very easy to walk everywhere and on a street that is a sight in and of itself.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2018

Verified traveler

The staff was great! Very helpful and nice. Very nice breakfast.

Leisure Family

10/10

Exceptional

11 Nov 2018

Neil

Excellent location. Great facilities. Friendly staff.

8/10

Excellent

04 Nov 2018

Verified traveler

Fantastic advice from the receptionist,David, about what to see and where to go in Porto that meant we had an amazing time In the city.

The room was rather characterless and no bedside table on one side. Also expensive drinks in the bar.

8/10

Excellent

29 Oct 2018

Sunshine

Super location, staff & setting. Yet, needs more..

Over all... quality/value for money could be improved. Superior Villa (w/kitchen) felt outdated, stark & basic. Comfy bed, clean, but not a luxurious living space. The hotel is several buildings forming a (safe) compound. The main building is really beautiful/historic, so maybe those rooms are nicer? Super location for tourists; shops, restos, sightseeing, bike rental, Douro, trolleys and easy to get an Uber around the corner. (€17 to/from airport) Staff were all helpful & friendly, \"Welcome\" port tasting, hotel & grounds are nicely kept and the cleaning staff had our room immaculate each day. Spa area was just okay; nice sauna/steam rooms, small gym, towels, treatments were \"50% off guest pricing\" & the therapists were fine, but nothing was amazing. Bathroom/changing room is purely functional (not comfortable), toiletries are not high-end, no hair conditioner (not in room either), no other amenities offered like at most nice spas. Underground \"pool\" has jets, but the water isn't warm enough to be relaxing. So, is it a Jacuzzi or a pool? Very poorly designed to be a pool; small, choppy layout, full of sharp corners. I have multiple bruises on my legs from simply trying to get to a spa jet. (not enjoyable!) Indoor/outdoor tapas bar needs better ambiance; brightly lit, uncomfortable seating, blasé staff. Having experienced hotel breakfast buffets across the globe, this one was very mediocre. (quality-wise, selection) The fresh-cut fruit, cake and coffee were good!

Family

8/10

Excellent

27 Oct 2018

Verified traveler

Weekend couple break

Great location, great view and really friendly reception staff! Breakfast staff a little rude but all in all a good stay!

Partner

8/10

Excellent

23 Oct 2018

Verified traveler