bnapartments LoftPuzzle

10/10

Exceptional

19 May 2026

Stephen

the apartment is right in the centre of the old town with ahops, restaurants and bars on your doorstop. The river is a gentle 10/15 mins walk downhill and a bit more obviously coming back up but there are plenty of options to break it up with a coffee stop.
The apartment is on the 2nd floor of an old building with a lift only from rhe first floor so possible mobility issues for some.
it's a large space with a lovely balcony to sit and enjoy the warmer days. It has a kitchen and bathroom unit that fits into the space and still allows for plenty of room to sleep and relax/ dine

8/10

Excellent

22 Apr 2026

Sarina

Great location walking distance to Sao Bento Station, clean and spacious. Only thing i could fault was the small number of power points and would have liked a stronger light in bathroom. Still do recommend as good place to stay.

Self

8/10

Excellent

23 Jan 2026

Richard

Good value and location

Friends_and_family Friends

10/10

Exceptional

18 Oct 2025

Nikki

The apartment is situated in a central location with easy access to shops, restaurant and transport. Note that there is construction work right outside which starts early, this should be aded to the description for transparency. We stayed in the duplex/premier apartment which provides wonderful space for a family of 4 however the stairs can be dangerous for young children. Would be nice to have extra towels. Bathroom is a bit dark. Kitchen is well equipped with utensils, crockery etc. Overall a comfortable stay. Thank you to the receptionist for allowing us to store our bags before check in.

Friends_and_family Family

10/10

Exceptional

25 Jun 2025

Lafit

Excellent location. Comfortable unit.

Leisure Family

10/10

Exceptional

23 Jun 2025

PAOLO

Perfect location for visiting Lisbon as this is walkable
to restaurants, shopping and grocery

Leisure Family

4/10

Poor

26 Jun 2024

Verified traveler

Porto stay in June

1 Fan was broken, kettle and pans were dirty and rusted. When we went inside the room, there were flies as well

Friends_and_family Family

10/10

Exceptional

20 Apr 2024

Liam

The best location

Perfect location in the heart of Porto. Walking distance away from everything. The apartment had everything that we needed, was nicely designed with a lovely balcony overlooking part of the city.

Friends_and_family Friends

8/10

Excellent

11 Nov 2023

Verified traveler

Excellent stay in Puerto city center

The check in process had a few bumps, but I think it was due to not being able to receive the communications from the property since I was traveling that day; which is critical, since no one is on site and has to meet you there to let you in and get you checked in. Once we got past that hurdle, the place was great and the location is phenomenal, very close to everything per.

Self

8/10

Excellent

23 Sep 2020

Carl

Newly refurbished, central apartment.

Nice new apartment, super central.
Corridor noise travels straight into the apartment under front door.
No cutlery in the kitchen, so couldn’t actually cook without buying new cutlery...
Balcony was not clean.
Balcony overlook directly onto the intercontinental hotel plant room, which was noisy and pushed heat up to the balcony.

Partner

10/10

Exceptional

22 Feb 2020

Linda

Excellent find!

Wonderful location. Close to the train station , shopping, restaurants and sites!

Check in a breeze!

10/10

Exceptional

11 Dec 2019

Vianna

Excellent choice!

Excellent location and service. Check in was super efficient. Studio is Very comfortable for 4. Only negative is that you have to walk up 1 flight of stairs to lift landing w luggage. Pillows too soft. But overall great value for money and I would definitely stay here again if I visit porto.

Friends_and_family Family

10/10

Exceptional

12 Nov 2019

Verified traveler

The cube with the bathroom and kitchen in the middle of the room is creative but perhaps it needs a few more shelves to be efficient.

Leisure Family

10/10

Exceptional

30 Sep 2019

Carlos

Cosy loft in Porto

Great location, in the heart of Downtown. Recently remodeled, great service. A bit noisy at night with the garbage trucks but other than that, I would totally recommend.

Partner

10/10

Exceptional

13 Sep 2019

Shahin

Best location

Everything is small but good enough ,bath was small and remind you rest room in flight but modern decorated . He was waiting for us and checking was very fast. Location is really best in Porto,I think if I come Porto I stay again in this flat

Friends_and_family Family

10/10

Exceptional

12 Sep 2019

Verified traveler

This apartment is close to everything! It’s very clean and great ameneties!

Leisure Partner

10/10

Exceptional

14 Jun 2019

Ilknur

Perfect

Great!
Location is perfect!
Clean apartment!
Staff is very helpful, kind and lovely ..

Partner

10/10

Exceptional

20 May 2019

Di

Everything its been great! Nice stylish apt! Perfectly located

Leisure Friends

10/10

Exceptional

04 Apr 2019

Joshua

Location was superb and the design is modern and spacious. But the hot water didn’t work consistently and showering was a bit cold and uncomfortable. The pillows were lumpy. Elevator only at level 1 and not ground level

Partner

10/10

Exceptional

22 Mar 2019

Marina

I would stay there again

You can't beat the location. everything there was in close proximity. restaurants, hop on, hop off bus, the train station, you name it. The apartments are nice and clean. The only problem that we encountered was the WiFi. it did not work properly and on our last day we even had to call the property management, they came and fixed it for us. And one suggestion that I have to say - for someone with limited mobility to get to the first floor where the elevator is located can be a problem, so if you have difficulties walking up the stairs, it may not be for you. Otherwise, great property. I would stay there again.

Partner

10/10

Exceptional

15 Mar 2019

Verified traveler

Good services, clean and spacious, will stay again

There are a lot of good things about this apartment, friendly and helpful check-in staff, perfect location, clean, spacious. My only recommendation for improvement is to put a sign at the main entrance as it is not a hotel, no front desk service and the entrance is pretty easy to miss.

Partner

10/10

Exceptional

05 Jan 2019

Joo Chan

Very well designed Apartment

Very well organised and equipped apartment in the heart of Porto, very good value for the money with modern designed.

Partner

8/10

Excellent

02 Jan 2019

Jojo

Great location apartment

Great location whereby walking distance fleas than 2 MIn) to NEwYear celebration venue. But it is kind of. Noisy at night as it is along roadside and above a cafe and surrounded by restaurant

Partner

10/10

Exceptional

03 Dec 2018

Landy

Loved the cube concept of the apartment. It uses so well the small space that makes the apartment feel roomier.
Our host Fatima was great, and very attentive.
The apartment is close to Sao Bento station which is perfect if you are arriving via train or plane, since it's just a couple of minutes walk to the apartment. Also, means is very centric and close walks to everything in Porto.
Would definitely stay there again.

Leisure Friends

6/10

Pleasant

14 Nov 2018

Verified traveler

Good location but staff was not helpful and no service mind. We have huge luggages and the elevator is not available on the ground floor. We didn’t expect someone to carry the luggages for us but at lease should offer some help.

Leisure Friends

10/10

Exceptional

13 Nov 2018

Will

Super nice place to stay, with lots of space, amazing location, and helpful staff!

Leisure Partner

10/10

Exceptional

24 Sep 2018

Dawn

Porto plus ❤️

Great city, apartment in great location...easy walk to the cathedral and metro and round the corner from the avenue where you get the hop on hop off open top tourist bus...excellent stylish property with very friendly staff

Friends

10/10

Exceptional

27 Jun 2018

Gordon

Great ....apartment,location,staff!

We had 3 apartments in this unique concept “puzzle” apartment which still maintained its European charm in an old remodeled building. It is located in the center of the Porto attractions. Fatima greeted us and explained the puzzle. She was exceptional and gave us lots of extra info on Porto. Can’t wait to go back to Porto and would not stay anywhere else!

Friends

10/10

Exceptional

02 May 2018

Jaaco

Best stay in Porto

Amazing stay in a great location. Highly recommended

Partner

10/10

Exceptional

27 Feb 2018

MARY GRACE

Lovely place, great location!

This place is amazing! It's at the center of the attractions, very near the metro & convenient. The bed is comfortable and the kitchen amenities are all in great condition. It is also worth noting that it's unique design is very functional yet still homey and warm. It's unlike a service apartment so they don't provide daily housekeeping or cleaning services, so you have to keep the place tidy, make your bed, dishes, etc. and most importantly throw your trash whenever heading out. We met up with Fatimah and she's very detailed and helpful. We had a great time & won't hesitate to stay again!

Family

10/10

Exceptional

31 Oct 2017

Shaima

Great apartment across from the train station

This hotel was perfectly located for exploring Porto. It was clean, comfortable, and had a fully equipped kitchen, a nice balcony, and all the required amenities, including a crib, high chair and tub for our baby daughter. Fatima was very helpful during and after check-in and made great recommendations in terms of what to see and where to eat/shop in Porto. Would not hesitate to stay here again.

10/10

Exceptional

17 Oct 2017

Steve

Bnapartments loft puzzle

Wonderful really large apartment with a great set up inside including kitchen, dishwasher and fridge. We had a balcony overlooking the city for a nice glass of wine. There was a sofa sleeper so the room could accommodate more than a couple. The check -in host was waiting for us on our arrival and explained the amenities and how to use them. Also helped us with tips around the city. Great location right around the corner from the metro and train station. Also a great street called rua de Flores around the corner with unique shops and restaurants which led to the river with about a ten minute walk. Would definitely recommend it as the most comfortable place we stayed during our 2 months in Europe.

Partner

6/10

Pleasant

04 Oct 2017

Ardey

Spacious room

It is spacious, bed is comfortable and clean though small but other than its alright. The only concern is the bathroom which doesn't have enough lighting and the stain on the floor and the smell from the shower and also the stain on the sofa which is not pleasing at all. The area is very accessible to all tourists spot.

10/10

Exceptional

18 Jul 2017

Verified traveler

Perfect studio in the heart of Porto

The studio apartment was fantastic the moment we booked, where the hosts helped with queries pre-arrival, and the check in process also was fantastic. The apartment is neatly compact with everything well hidden but doesn't feel small at all, with large windows letting lots of light in. The room felt very modern, the kitchen includes everything you need, and bathroom fully equipped too. The building is in a fantastic location that let us travel easily around by foot and then to the train station to make our way to our next destination (Lisbon). Overall nothing else we could have wanted from the apartment, would recommend!

Partner

10/10

Exceptional

06 Jul 2017

Juan G

Great location

Located just around the Sao Bento train and metro station it was an excellent choice to walk around or move within Porto easily. Clean spacy apartments with full kitchen and bathrooms. The one we got had no AC, but had fans which made it comfortable at night to sleep in mid June.

Partner

10/10

Exceptional

06 Jun 2017

Matthew

Amazing!

Amazing place to stay, in the BEST area! This was such an awesome apartment.

Partner

10/10

Exceptional

10 May 2017

Hara

worthy to stay

Good location and good condition of studio

Family

10/10

Exceptional

11 Apr 2017

Lynn

Great location within easy walking distance of port and old town.
Apartment was ideal for 3 night stay with friendly staff, had booked airport taxi both ways with the staff before we arrived and made the transfer to and from the airport hassle free.
Porto is a great city break destination.

Partner

10/10

Exceptional

26 Nov 2016

JIA-MIN

Good location and comfortable room design

Impressive room design with comfort. A lot of small shops nearby and historical buildings around. As a foreigner to have two nights getwaway from normal life, it was a good experience to stay in the apartment.

8/10

Excellent

07 Nov 2016

Jasmine

+: Centrally located apartment with spacious room
- : noisy at night especially over the weekend

8/10

Excellent

14 Oct 2016

Cassandra

Great location!!

Family

10/10

Exceptional

01 Sep 2016

Tina

Beautiful property!!

Fatima was great!!!

Family

8/10

Excellent

13 Aug 2016

Verified traveler

The service was excellent, accomidating and helpful with advice for local restaurants and attractions. Our only issue was the hotels.ca website states there is air conditioning but there wasn't any! Extremely hot while we were there. The hosts offered a reimbursement for one night if we changed hotels but this was peak season and there weren't any options. Also the apartment has a lift but only from the first floor, not the main floor lobby.

Family

8/10

Excellent

03 Dec 2025

Eduardo

Equipe

Partner

10/10

Exceptional

14 Nov 2025

Myung Chae

객실도 깨끗했고 주변 지역과의 접근성도 좋았음

Business

8/10

Excellent

05 Jul 2025

Marcelo

Ótimo apartamento.

Ótimo apartamento, extremamente novo, limpo e bem localizado, da pra fazer tudo a pé, só não é nota máxima pela falta de ar condicionado, cidade extremamente quente no verão e faz muita falta para dormir, tinha um ventilador, mas não estava funcionando, de resto tudo otimo e recomendo.

Friends_and_family Family

10/10

Exceptional

14 May 2025

Nathaly

Tudo perfeito!

Foi maravilhoso! Local super espaçoso, limpo, charmoso e sem contar a localização mega privilegiada! Fizemos a reserva de ultima hora e mesmo assim deu tudo certo, fomos recebidos muito bem. Com certeza se retornarmos a Porto, já temos o lugar favorito para hospedagem!

Partner

10/10

Exceptional

29 Jul 2024

Veronica

Cerca de bares, restaurantes y atractivos turisticos, excelente loacion.

Leisure Family

6/10

Pleasant

14 Jun 2024

Gabrielle

Insonorisation du logement et même de la toilette dans le logement c’est zéro.
Petit loft pratique. Les lits n’étaient pas confortables. Le point fort: l’emplacement. Tout se fait à pied à Porto. Pour ce qui est de la partie cuisine, il manquait beaucoup d’équipements. Très peu de matériel. Il y a un ascenseur pour les bagages. Moyennement propre, ménage fait rapidement.

Leisure Friends

10/10

Exceptional

27 May 2024

Oseok

리셉션 없다고 하셨는데 직원분이 계셔서 짐보관도 해주셔서 너무 좋았어요!

Friends_and_family Friends

6/10

Pleasant

26 May 2024

Maria Antonia

Location parfaite pour visiter!
Matelas moyen!
Canapé lit pas confortable pour dormir!
Bain manque de support pour les linges !
Bruit pour causes travaux!

Friends_and_family Friends

6/10

Pleasant

26 Feb 2024

Verified traveler

냉장고에 치즈 두고왔는데.. 말좀 해주지.. 계속 포르투에 있었는데... 참네.. 비엔비는 너무 불편해요,, 짐도 못맡기고 소통도 제때에 안되고,, 체크인도 여간 불편..
1층은 계단입니다

Self

8/10

Excellent

11 Nov 2023

laura

Comodo e ben arrivato. Purtroppo pieno di polvere, evidente polverr sopra cucina e armadio... E noi siamo soggetti allergici. L host disponibile. Posizione fantastica

Leisure Family

6/10

Pleasant

25 Aug 2023

Wun Ki

The room is spacious, comfort and worth the value. But there are few drawbacks:
1. the shower drain runs very slow. Thus, water will overflow to outside
2. no AC is definitely a problem in summer
3. check in process is rather trouble

10/10

Exceptional

31 Jul 2023

Anna

Ein schönes Apartment inmitten von Porto, trotzdem sehr ruhig- wir hatten die Fenster/Balkon zum Innenhof. Die Wohnung verfügt über alles, inklusive Klimaanlage. Wir wurden sehr nett empfangen und auch extra Fragen zur Umgebung und Restaurants wurden ausführlich beantwortet. Würde ich wieder buchen.

Leisure

8/10

Excellent

03 Jul 2023

Virginia

Lugar ótimo! Mas há uma obra do metrô em frente!

Achamos a localização ótima! Tirando uma obra gigante que há do metrô na calçada da acomodação, que não é mencionado e nem mostrado nas fotos! Vc chega achando que ficará numa linda rua! Porém se depara com um buraco imenso! Impossível abrir as janelas, e não há ar condicionado! No verão é bem quente por ali! A limpeza deixou a desejar, uma pena pois a acomodação é super bonita e os móveis de alta qualidade!

Friends_and_family Family

8/10

Excellent

24 Oct 2022

liliana

Recomendable

Excelente ubicación, el apartamento muy práctico, comodo, limpio y bonito. El único detalle es que se escuchan los ruidos del edificio.

Friends_and_family Family

6/10

Pleasant

15 Aug 2022

Tamara

Bien pero no lo suficiente.

La ubicación excepcional,el apto limpio y espacioso,las camas normalitas (colchón de muelles)aunque la ropa de cama muy suave.
Lo peor las obras del metro en la plaza en la que se encuentra,ya que no nos permitió disfrutar de la estancia como hubiéramos deseado,estábamos en un primero y no podíamos abrir las ventanas por ruido,suciedad y por la indiscreción de tener allí mismo a los obreros.También había que dar mucho rodeo para ir a sitios cercanos porque la calle estaba cortada.

Friends_and_family Family

10/10

Exceptional

31 May 2022

Michel

Wonderful place in the very heart of Porto.
The studio is beautiful, full of light and very quiet at night because it faces a big courtyard. Beautiful view and very close to metro. I strongly recommend *****

Business_and_leisure Partner

10/10

Exceptional

11 Nov 2020

Shin

Moderno, nuevo, esta centro y buena vista. Recomendable

Business

8/10

Excellent

07 Mar 2020

HENG-KUAN

空間超大的復古公寓

服務還不錯，隔音稍差但尚可接受。

Self

4/10

Poor

23 Feb 2020

Verified traveler

그냥 보통입니다

위치와 가격이 아주 훌륭한데, 방음이 너무 안 되어서 힘들었네요. 걸을때마다 나무바닥 끼익거리는 소음이 심합니다. 청결상태나 시설은 양호해요

Friends_and_family Friends

10/10

Exceptional

07 Feb 2020

Alessandro

Muito bom o espaço, amplo, bonito, conservado, bem decorado, muito bem localizado. Somente vale ressaltar dois pontos negativos. Havia muita poeira na parede superior na cabeceira da cama, daquelas que forma um bolo e a louça que estava dentro da máquina de lavar louça e não estava com um aspecto de muito bem limpa.

Partner

8/10

Excellent

23 Jan 2020

jose

Bom, bonito e preço justo.

Apartamento muito bem localizado. Grande, limpo e arejado. Não têm cafe da manha e garagem. Boa opção low cost no Porto.

Friends_and_family Family

10/10

Exceptional

03 Jan 2020

Flavio

Muito confortável e com ótima localização

Ótima localização. Muito perto da estação de comboios do Porto-São Bento. Não gostamos do barulho que os hóspedes dos outros quartos fizeram pois passamos a virada do ano e muitas pessoas se excederam um pouco nas comemorações. Porém, esse problema não diz respeito diretamente à hospedagem e sim à falta de sensibilidade de outros hóspedes.

Friends_and_family Family

10/10

Exceptional

05 Nov 2019

Verified traveler

Lage ideal, sofort bei der Metro, direkt in der Altstadt, alles zu Fuß erreichbar.

Leisure

10/10

Exceptional

04 Nov 2019

Verified traveler

Moderna e funzionale e in una buona posizione con un personale efficiente e disponibile. unico neo la porta della doccia che si apriva senza dare possibilità di mettere il tappetino e il wifi che ha funzionato solo il primo giorno...comunque lo consiglio

Leisure Friends

10/10

Exceptional

26 Oct 2019

Paulo Rogerio

Uma semana em Porto

O apartamento está localizado próximo à estação São Bento de trens e metrô (5 min a pé). Ele é espaçoso e confortável com uma caldeira de água quente que aquece rápido e também uma lava-louças. Fomos bem recebidos pela Andreia que sempre esteve disponível para nos esclarecer dúvidas. Recomendo a hospedagem.

Family

10/10

Exceptional

19 Oct 2019

cassia

Muito bom!

O BNA Puzzle oferece uma nova forma de hospedagem. É um loft estilo moderninho, com muita praticidade, conforto e espaço, associado a excelente localização. Não ha recepção no local, mas o contato via watsapp foi muito fácil e respondido rapidamente, com todas as orientações necessárias. Atendimento foi muito delicado e atencioso.
No nosso caso, estávamos de carro, o q causou uma despesa extra inesperada de 23 euros por dia de estacionamento (preço pra alta temporada seria de 30 euros /dia). Em frente ao prédio não ha condições de estacionar para descarregar malas.

Partner

8/10

Excellent

25 Sep 2019

Hoiyan

Good location

If carry big luggage need consider because need walk stair before reach the lift and the bathroom is bit small. Convenience for most sightseeing area and staff are friendly.

Friends

8/10

Excellent

21 Sep 2019

KAM KUN

位置便於出行和購物

位置便於出行和購物(地鐵站-São Bento出口步行約3分鐘便可抵達)，接待人員(沒有接待處)會於出發前以電郵聯絡相約取房卡的時間，入住時須收每人每晚€2的城市稅，房內面積寛大、設施應有盡有(包括小型廚房)，唯房間內沒有設置空調和窗簾、淋浴間也比較小及設計上存有缺失(沒有合適位置放置地巾，也沒有地方可掛洗滌後的衣物)

Partner

10/10

Exceptional

09 Sep 2019

Paulo André

Studio muito bem localizado

A recepção da Andréa foi ótima! Até conseguimos um early check in sem custo!
O local é simplesmente perto de tudo a pé! E o apartamento de fundos é silencioso. Tem um supermercado na esquina e salvou a gente. Na rua das Flores a 1 quadra excelentes opções p refeições (o Ímpar é impar!).

Partner

8/10

Excellent

19 Aug 2019

Geneviève

Bien situé
Mais peu les appartements ne sont pas insonorisés alors on entend les voisins marcher et parler dans le corridor

Friends

8/10

Excellent

13 Aug 2019

Michel

Pratique, confortable et bien situé

5 jours intenses de visite et de découvertes superbes.
Tout peut se découvrir à pied à partir de ce logement très bien situé dans le vieux centre de Porto.

10/10

Exceptional

09 Aug 2019

Verified traveler

Lo céntrico y moderno increíblemente céntrico y todo muy buen conservado

Leisure Family