Name: SpringHill Suites The Dunes On Monterey Bay
Address: 215 10th Street, Marina, 93933, US

10/10

Exceptional

02 Aug 2026

Roy

I'm not a big fan of the room layout, and the bed could be more comfortable. The bathroom's cleanliness is somewhat questionable. However, the hotel’s prime location within walking distance of food and shopping options, and its proximity to CSUMB, are definite advantages. The staff was friendly, and breakfast was enjoyable. Although the bar was closed during our stay, overall, the hotel is very nice. And it is only a few minutes from the beach at Fisherman's Wharf.

10/10

Exceptional

01 Aug 2026

Jorge

Great place

10/10

Exceptional

31 Jul 2026

Evelyn

My kids were a little bit disappointed with the breakfast because there was no bacon 😄

10/10

Exceptional

27 Jul 2026

Ginger

Cleen too , very helpful staff, breakfast was good, and parking was easy.

10/10

Exceptional

20 Jul 2026

Sally

It was very nice

Family_with_children

10/10

Exceptional

18 Jul 2026

SARAH

The one reason I chose this place was because of the size of the rooms and the indoor pool. Staying with 4 kids, the room felt really spacious. They loved the pool! The breakfast was a nice perk too. A great plus to get us back on the road. Loved it!

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Ana

A nice hotel

Family

10/10

Exceptional

15 Jul 2026

Cyndi

We had three children and two adults, so the room with two queen beds and a sofa bed was perfect; and the extra large walk-in closet provided an extra changing area! The indoor pool was lots of fun on a cold, windy night. Breakfast was a delight - gluten-free waffles, real Greek yogurt, feta and kale egg bites, turkey sausage and the kids' favorites were ham, cheese and egg croissants with hot chocolate. The rooms are completely quiet and the staff was kind to start the firepit for the kids before we left.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

rohini

Good

8/10

Excellent

13 Jul 2026

ARAM

Clean rooms, staff, breakfast, fireplace

Family_with_children

10/10

Exceptional

09 Jul 2026

Patricia

The staff was friendly and accommodating. The room was very clean and comfortable. I'm not a fan of hotel buffet breakfasts, but a shout out goes to their service staff for always having a friendly smile and keeping it very clean throughout the morning crowds. The spacious lobby always had fresh coffee and it was comfortable to sit and read or work.

Self

10/10

Exceptional

09 Jul 2026

Anthony

Good place to stay. Nice room with good bathroom. Breakfast was ok but not amazing

Family_with_children

8/10

Excellent

08 Jul 2026

Priscila

Customer service was very poor. We arrived at 2:57

4/10

Poor

08 Jul 2026

Diana

When I checked in staff did not tell me that if you want room cleaned including new towels put in room, trash taken out and beds made you have to request it at the front desk. I think the front desk should inform the customer. We came back to the hotel after a long day out at Santa Cruz at 8pm only to find the beds not made, no clean towels and trash still full. We let the front desk know and they asked if they had told us of housekeeping policy when I checked in and I told them no they did not. All they could do was give us towels. We had to ask the housekeeping man if he could take the trash as the little bins were full. Really bad service by staff checking in people. We were there since Sunday, checked out Wednesday and Monday housekeeping had cleaned room but not Tuesday as noted above. We pay some $399/night I think its only right for the hotel to clean the room and notify us of their housekeeping policies. We'll likely not stay there again.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Michael

This hotel was amazing and the staff was incredibly helpful!!! Breakfast each morning had a great variety and really catered to all types of diets. Each morning was different, which was much appreciated since we were staying there for 7 days. The staff was very helpful and assisted us with whatever we asked. It was great to have multiple sleeping arrangements with the sleeper sofa and the trundle bed. It was nice to always have hot beverages available in the lobby, especially when coming in from cold days walking around Canary Row or on a Whale Watching Tour. The rooms were cleaned spotless each morning and all used supplies were restocked. The parking was free and plentiful. And the staff was incredibly welcoming each time we walked through the doors.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Yolanda

Terrible customer service

Family_with_children

10/10

Exceptional

03 Jul 2026

Trigere

I wish I remembered the gentleman who was at the front desk. He was extremely helpful with getting us into a room early. We got in earlier than expected and he went above and beyond with getting us into a room early. Thank you so much

Family_with_children

10/10

Exceptional

29 Jun 2026

Abhishek kumar

It was great experience. Good breakfast, property is clean and cozy.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Akhila

peaceful and well maintained. Breakfast was good

Family_with_children

10/10

Exceptional

21 Jun 2026

orlando

Great family environment . Great rooms.. clean

Family_with_children

10/10

Exceptional

17 Jun 2026

Vasyl

Breakfast is very good

Family_with_children

8/10

Excellent

16 Jun 2026

Salim

Overall good

10/10

Exceptional

15 Jun 2026

Shamoon

Nice, clean, hotel with great location in Marina.

Family_with_children

4/10

Poor

14 Jun 2026

Deborah

Had reserved a king suite with ocean view. Second night noted carpet very we near air conditioner..unable to reach front desk by phone. Went downstairs..was given towels and told they would check it out tomorrow. Within the hour towels are soaked thru, went downstairs. Waited at bar as front desk was busy, talking to bartender/Erica, she texted her manager. Next we are moved to another room but this is smaller with a view of parking lot.
I tried asking about compensation..told Saturday I had to wait for manager. On check out today DeeDee was rude and short. Wouldn't give me a receipt.
And about an hour later I see a charge for $271 that I have no idea what it is for. Tried calling to speak with a manger. Tried to call to speak to a manager..hung up on twice and transferred with a dropped call.

Family_with_children

10/10

Exceptional

14 Jun 2026

Beatriz

Excellent, comfortable, spacious room. Loved the laundry option and how to pay with an app. Temperature control of room was good. Breakfast was very good

Friends_and_family Family

4/10

Poor

13 Jun 2026

Alexandra

Assigned an occupied room then assigned the wrong room and asked relocate the next morning. Poorly trained and arrogant staff at front desk.

Partner

8/10

Excellent

08 Jun 2026

Hieu

First, they had the best free breakfast of any Marriott that we have stayed at, and it changes from weekends to weekdays. The family loved the breakfast. Free parking? While everyone was charging $40-$50 to park overnight, it's nice to see that parking is included with your reservation. The staff was beyond helpful; they offered complimentary ice-cold water, hot water, hot chocolate, and coffee in the lobby all day. The pool was a bit small. Once leaving the elevator and into the hallway, I don't know if it's a smoke-free hotel, but I could smell it being either muggy or smoky on the 2nd-floor lobby, and once we walked into our room, it was humid and muggy. The room was clean, large, and had all the amenities. We cranked up the AC and opened the windows for some air and to cool down the room. Overall, we would return because they do have many great eateries surrounding the hotel.

Friends_and_family Family

8/10

Excellent

30 May 2026

Rock

Great place in a great location. Easy access to the freeway. We enjoyed our stay. I feel it's a bit overpriced but it's coastal so expected.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Selena

Very clean, staff very nice and helpful.

Family

6/10

Pleasant

27 May 2026

Jobanjot

Unfortunately, our experience did not meet expectations. Several advertised amenities and room features were either missing or not functioning properly during our stay. The roof lights were not working, which made the rooftop area feel uninviting at night. Additionally, there was no fire pit on the roof, despite it being listed as an available feature. Inside the room, the television was positioned far too far from the bed, making it uncomfortable to watch. The bathroom setup was also disappointing, as there was only one mirror available, which was inconvenient for multiple guests getting ready at the same time. On top of that, the sink drained very slowly, creating further inconvenience throughout our stay. Overall, the property did not match the expectations created by the listing, and several maintenance and accuracy issues should be addressed to improve the guest experience for future visitors.

Partner

10/10

Exceptional

26 May 2026

Osbaldo

Great place... good breakfast

Family_with_children

6/10

Pleasant

26 May 2026

Deepak

The hotel is average for the nightly price. The breakfast is great. The room is clean, but the mini refrigerator doesn't have a freezer section. They don't have a jacuzzi. Overall decent but the nightly price is high for the property.

Family_with_children

10/10

Exceptional

25 May 2026

Alice

Clean and walkable to stores

Friends

2/10

Poor

25 May 2026

Janneth

I arrived to check in and my rooms were not ready even though I called hours before. An hour passed and I come up to the front desk again and find out DeeDee (who has horrible customer service) never checked us in! Then there was a mixup with all the rooms. Then I get the room and the showers had dirt stuck to the floor and the shower head looks like it has not been washed ever.

Family_with_children

10/10

Exceptional

24 May 2026

Lane

Excellent place to stay! Will be coming back soon.

Family_with_children

8/10

Excellent

23 May 2026

Timothy

Great location. Very new and to-date.

Family

10/10

Exceptional

21 May 2026

dana

Comfortable, big rooms, new and clean

Self

8/10

Excellent

20 May 2026

Mishanne

We enjoyed the room. They provided a decent selection of food and lobby area was clean and comfortable.

Partner

4/10

Poor

20 May 2026

Gabriela

We booked our hotel reservation for our anniversary and we especially booked the room that has a view of ocean but when we checked in to the reception, they said they didn’t have any available ocean view room and they gave us a standard room. We exactly paid extra for that kind of room, we wanted to have a special night but it didn’t match with our expectations. If you are paying for a specific room with specific amenities or characteristics you are expecting to get exactly that. It was so disappointing!!!

Partner

10/10

Exceptional

18 May 2026

Ken

Yes, it was clean and I loved all the options available.

Partner

10/10

Exceptional

16 May 2026

Christine

Loved the breakfast and spacious rooms

Family_with_children

10/10

Exceptional

15 May 2026

Vera

I recently stayed at SpringHill Suites by Marriott in Marina, CA and had a really great experience. We stayed in a 2 queen bed room and everything was very clean, comfortable, and quiet. The hotel is in a safe area and conveniently close to restaurants and nearby attractions, which made the stay even better.

One thing that really stood out to me was the cleanliness of the room. Everything felt fresh and well maintained. I also appreciated that they provided shampoo, conditioner, and body wash because it’s one less thing to worry about packing when traveling.

The staff was amazing and very helpful throughout our stay. I also used several of the amenities including the laundry room, gym, WiFi, breakfast, and parking, and everything was convenient and easy to access.

The hotel was very quiet at night and I slept extremely well and comfortably. I would definitely stay here again and highly recommend it to anyone looking for a clean, comfortable hotel in a great location.

The only small improvement I could suggest would be having a larger laundry room with more machines, but overall it was a wonderful stay.

Family_with_children

10/10

Exceptional

14 May 2026

Lauren

Great place

Partner

10/10

Exceptional

10 May 2026

Shubh

good breakfast. nice amenities.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Audie

Place is close to everything, very clean place/room, friendly staff, breakfast has good selection and happy hour is add on. Overall excellent experience for 3 nights stay and highly recommended to anyone.

Partner

10/10

Exceptional

19 Apr 2026

Alejandra

Our stay was amazing great view rooms are so clean.

Family_with_children

10/10

Exceptional

11 Apr 2026

Andrea

This hotel was great and perfect for our roadtrip! The staff was great!

10/10

Exceptional

10 Apr 2026

Adoralyn

Clean and spacious room, great breakfast array too. Would stay here again

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Aleksandr

Excellent

10/10

Exceptional

07 Apr 2026

Ramiro

The breakfast was great! The rooms were very clean and looked newly remodeled.

Family_with_children

10/10

Exceptional

05 Apr 2026

Mari

A fantastic, new hotel near Monterey! Smooth check-in, quiet rooms, and great amenities like the 24/7 coffee station and nearby Trader Joe's. The free hot breakfast was delicious. We will definitely be back.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Bercyn

Great Hotel! Friendly staff, not too far from Monterey.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Andy

First time staying at this place but very nice.

Self

10/10

Exceptional

30 Mar 2026

Mazin

Everything was really good

10/10

Exceptional

30 Mar 2026

James

Staff was very kind & helpful! Rooms were clean. Pleanty of fresh breakfast from friendly kitchen staff! :)

Partner

10/10

Exceptional

30 Mar 2026

crystal

We stayed from Thursday to Sunday and it was a very nice stay. The breakfast was different each day. The staff was super awesome. It was close to everything. The pool was pleasant. Close to the beach. The fire pits were a nice way to unwind. Definitely recommend this hotel.

6/10

Pleasant

30 Mar 2026

Monica

Check in and out was easy. Breakfast was a good variety. The only downfall is you have to arrange for your room to get cleaned and nobody notified me when I checked in.

10/10

Exceptional

28 Mar 2026

Xavier

First off, the clean rooms are big and super comfortable. Superior bedding and comfort, with pillow choices, well thought out! Furniture design is a class apart; it is designed with the traveler in mind. From plugs all over the room to excellent lighting fixtures and ceiling-to-ground shades, keep the sun ☀️ out until you want. The fitness center has what you need. The indoor pool is small, but what else do you need? Just cool off. The staff was great, from the front desk to the breakfast staff; they seemed to like working there. Relaxed family atmosphere and multiple areas to relax or have fun. It's walking distance to shopping and restaurants, and a short stroll to the beach. I would like to return. It is a great property.

Friends_and_family Family

6/10

Pleasant

27 Mar 2026

Wesley

Food was great but parking was hard in first day, no parking space… had to wait almost 30 min to find available space

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Charles

Great stay the only thing that needed improvement is the showerhead

2/10

Poor

22 Mar 2026

Kelly

This hotel installed portable AC and it is a little noisy. Also, our room has partial view of the sand/beach, but it also means facing the highway 1 & street. It’s noisy due to loud traffic. We’re on the second floor and the people on the 3rd floor have kids running around, it’s super loud. The hotel wall is still thin so it’s very easy to hear noises. We booked 3 nights for our anniversary at this hotel. We drove 6.5 hours to the hotel, feeling exhausted but we couldn’t close our eyes due to the noisy tenants above us. We asked the front desk for help and see if we can move to a different room but they said they don’t have any other room available. I am a light sleeper and I couldn’t sleep for 2 night straight. Due to lack of sleep, I couldn’t function normally and skipped all the fun activities that we planned for our vacation. Thus, we decided to cut our vacation short and check out the very next morning after our second night. We didn’t get refund for our 3rd night but at least we got some rest at home. We visited Monterey several times but we never experienced loud noises in a hotel like this trip.

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Hollie

not a full sized sofa bed when we needed to sleep 6. called and asked, they said it was a full size. it was a twin. had to sleep on floor.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Thomas

The people we dealt with were all very nice and responsive. They answered all questions and responded very quickly to requests.

10/10

Exceptional

15 Mar 2026

Yeva

Good location, great restaurant nearby most importantly the hotel was clean.

10/10

Exceptional

09 Mar 2026

Cesar

Me and my family had a very good experience in this hotel and my kids loved it they did not want to leave

Family_with_children

8/10

Excellent

05 Mar 2026

ANDREW

The location is very good with shops right across the street. Nice breakfast service in the morning, and the hotel is new.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Casey

Lovely location for families, perfect for going to the aquarium.

8/10

Excellent

26 Feb 2026

Mary-Grace

Clean room and good selection of breakfast

10/10

Exceptional

17 Feb 2026

David

Everything seemed new or in good repair. Staff were nice and the complimentary breakfast was good.

2/10

Poor

17 Feb 2026

Donna

We chose to stay at the hotel after a long, exhausting day because we expected to finally get some proper rest. Instead, the fire alarm went off in the middle of the night, completely ruining our sleep.

Before that, we tried to take a shower and discovered there was no body wash provided. We paid nearly $700 for this stay, and you can’t even supply a basic necessity? When we called the front desk, we were told there was no room service available and that we had to go downstairs ourselves to pick it up. And what did we get? One tiny bottle of body wash, barely enough for one person, when there are four of us staying in the room.

To top it all off, the next morning my husband went to take a shower and there was no water coming out at all. This entire experience has been beyond disappointing, it’s absolutely ridiculous.

Family_with_children

10/10

Exceptional

15 Feb 2026

Trang My

The staff at Springhill Suites Marriott is always friendly. I got a room upgrade to a handicap king and there was so much room. The only issue I have is if you come back to the hotel after 9pm there's no parking. There's no enough parking for the two hotels on site. Other people parked in the charged car area but I parked on the street and walked to the hotel.Other than that everything was pleasant. Easy check in and check out process.

Leisure Self

8/10

Excellent

03 Feb 2026

Natalie

Great location. Excellent breakfast.

Leisure Family

10/10

Exceptional

25 Jan 2026

Raphael

Room was spotless. Crisp and fresh scent in room. Amenities such as pool and breakfast was good. Options were varied.

Leisure Family

10/10

Exceptional

22 Jan 2026

Aleksandr

Spacious rooms; Clean; Good breakfast

Leisure Family_with_children

8/10

Excellent

21 Jan 2026

joshua

Breakfast was great. Wish the waffles had more flavor. But the bacon and eggs were good quality. Rooms are super spacious and the area is spot on. Very close to the freeway and Trader Joe’s is a block away

Leisure Family_with_children

10/10

Exceptional

16 Jan 2026

sangeeta

IT WAS Ok

Family_with_children

6/10

Pleasant

12 Jan 2026

Lisa

Staff were unwelcoming. Rooms and property is beautiful.

Leisure Family_with_children

10/10

Exceptional

12 Jan 2026

Angela

First and foremost I want to thank Joann for making the stay for me and my family absolutely wonderful. Joann was so kind,gracious , and catering to my grandchildren. We had an amazing room with an amazing view and the breakfast was incredible and fresh. Because if this I will be coming back very soon. the room was clean and spacious enough as well.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Olga

The room was very clean, nice newer hotel, heated pool, free parking, nice breakfast choices. The staff were nice and friendly, we came in couple of hours early, and they let us get into the room. Overall very positive experience.

Leisure Family

8/10

Excellent

03 Jan 2026

Paul

Room was clean enough except some of the pieces of furniture were stained (ottoman)

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

JONGMIN

Clean and good location

8/10

Excellent

29 Dec 2025

Edit

New hotel and clean overall. Comfortable beds. Nice staff. Walking distance to dining and shopping. Free parking. Fresh breakfast, however more healthy options would be preferred. The sliding door of the bathroom didn’t work properly . The conditioner container was empty.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

qian

Clean room, nice breakfast

8/10

Excellent

26 Dec 2025

Wendi

The room was very nice

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Davonna

Convenient location and nice staff.

Leisure Partner

2/10

Poor

24 Dec 2025

Howard

There was stains on the sofa. Ice machine doesn't work. Coffee is warm not hot.

6/10

Pleasant

23 Dec 2025

Susana

Beds were not comfortable

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Veronica

Nice clean room with an awesome view of the ocean. Bartender was very responsive and tended to our family. 10/10

Leisure Family

6/10

Pleasant

15 Dec 2025

Tran Boi

Not as good as expected

10/10

Exceptional

13 Dec 2025

Liza

Clean room with a comfortable layout. Staff were very friendly and welcoming.

Business Partner

8/10

Excellent

10 Dec 2025

Liliana

The

10/10

Exceptional

07 Dec 2025

Sharon

Hot and fresh food

8/10

Excellent

05 Dec 2025

Sarah

This was a very clean and modern hotel in a great area. The biggest perk of the hotel is the rooftop terrace where we were able to watch a sunset over the ocean.

It would have been 5 stars but our rooms were not ready at check-in time: 3pm

Leisure Family

10/10

Exceptional

28 Nov 2025

Lorenzo

Great location, great amenities!

2/10

Poor

27 Nov 2025

solin

Didn’t stay. Showed up following day due to incorrect date. Had to book another hotel.

Family

8/10

Excellent

26 Nov 2025

YAJAIRA

Room was super clean, large and great daily breakfast!! Housekeepers were all super friendly.
I would definitely stay here again. Only small issue was the lounge under staffed. Waited a while to place an order of fries. But after ordering they were ready under 10min. Definitely will be staying here again in the future.

Leisure Family_with_children

10/10

Exceptional

26 Nov 2025

Corey

We had a wonderful stay at this hotel. The staff was friendly and quickly checked us in upon arrival. The room was clean and comfortable for our family. We also loved that they offered continental breakfast and had coffee in the lobby. We will definitely stay here again!

10/10

Exceptional

22 Nov 2025

WOOSUK

Clean room
Inconvenient auto light switch

Business Self

10/10

Exceptional

17 Nov 2025

Jon

Nice staff

Business

10/10

Exceptional

12 Nov 2025

Jeffrey

This hotel was so great. The rooms were well sized, the lobby/bar was such a welcoming environment, and the grounds were nice. The staff at the front desk and the bar were so friendly and engaging. I can't think of a time I felt so at home as I did here. My whole my family really enjoyed our time here. Would definitely stay here again.

Leisure Family_with_children