Name: Embassy Suites by Hilton Monterey Bay Seaside
Address: 1441 Canyon Del Rey, Seaside, 93955, US

10/10

Exceptional

06 Aug 2026

John

Great Breakfast! Gym is too small.

8/10

Excellent

01 Aug 2026

Timothy

It seemed like the happy hour snacks and drinks were not as good as remember in my 50 times staying at the Embassy Suites in LaJolla.

8/10

Excellent

31 Jul 2026

Rizza

Carpet needs changing…

10/10

Exceptional

30 Jul 2026

Catherine

Our stay was very pleasant. The room was very clean and the bed was comfortable. Loved the cook to order breakfast and the afternoon snacks which were complimentary from the hotel. Would definitely stay there again.

10/10

Exceptional

30 Jul 2026

Omer

Amazing and clean room, breakfast was great

8/10

Excellent

29 Jul 2026

Lucas

Everything was great the only thing was our shower didn’t work and had to have maintenance come to our room to fix it. The next day. Called at night but they didn’t come until the next morning.

8/10

Excellent

28 Jul 2026

Soo

Everything was fine. Staffs are helpful and nice and breakfast omelette was awesome food was perfect not salty at all. Only one thing I was disappointed at sofa bed. We had 3 guests and one person was going to sleep on sofa bed. When I open the sofa bed it was so dirty didn’t even clean the bed sheets looks like chocolate stained was there. I had to remove myself bed sheets and used bedroom bedsheet to cover on the top of bed. I hope you guys check sofa bed when you cleaning the room.

2/10

Poor

27 Jul 2026

RYAN

A\C didn’t work. Water was not hot, pool was outdated. Food was good. Employees were nice but they are having to deal with a old facility and under staffed

8/10

Excellent

27 Jul 2026

Mohanad

Great hotel
Pool need to be more clean and less smelly of chloride
Plus there was huge group of very hostile people , they made the whole hotel very messy for two nights we stayed
There should’ve been strict intervention from management

10/10

Exceptional

26 Jul 2026

jennifer

We have stayed here twice and both times we received excellent customer service from the staff and the hotel room, amenities, and food were amazing! I would definitely recommend it to others.

10/10

Exceptional

22 Jul 2026

Kris

I lived the great location. I wish they had a jacuzzi

6/10

Pleasant

21 Jul 2026

Kathryn

The room was great- just as described. We enjoyed the indoor pool. It was a good location. The breakfast was good for a hotel, although it ends at 9. The check in process was slow and our room wasn’t available until 5:30. The staff was not accommodating or eager to rectify the situation. They did not notify me until we got there. There was old sushi and milk in the refrigerator and less than half a roll of toilet paper for multiple people for 3 days. The property is nice, but I don’t think it was worth it for the price due to the customer service.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Kim

The barista in the gift shop was exceptionally pleasant and helpful. The desk clerk recommended that we dine at Chili's instead of telling us about the high end grill in the hotel. The suite was spacious and comfortable. The view was excellent. Very close to Monterey Carmel and Pacific Grove.

Partner

10/10

Exceptional

20 Jul 2026

Kassandra

Love it! Everything was clean and we really enjoyed our stay!

Friends_and_family Family

4/10

Poor

19 Jul 2026

Grace

Poor water pressure, shower shouldn’t stay hot only for about a minute. the trendel beds sheets had brown stains on them

Family

10/10

Exceptional

19 Jul 2026

Hector

Offer more towels

Family_with_children

10/10

Exceptional

18 Jul 2026

Tricia

The room was clean, spacious, and so relaxing. The hotel was close to all the attractions we wanted to see. Such a wonderful location.

Family_with_children

8/10

Excellent

18 Jul 2026

Vimala

We enjoyed the stay. Our room was clean. But the room was missing many small things like tea bags or soap. The breakfast was great.

Family_with_children

10/10

Exceptional

17 Jul 2026

Amber

Great place to stay! The only thing we were disappointed with is the pool. It needed some cleaning.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Camille

Clean quiet and friendly

4/10

Poor

14 Jul 2026

Loren

Air-conditioning wasn’t working when we got there. Took six hours for the front desk to figure out how to get a hold of engineering. The pool had way too much chlorine in the water and the room burning our eyes. The turntable in our microwave did not work, it was broken.
Our room key stopped working the second day went to the front desk gave me a new card key for the room and it did not work either.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

John And Evangelina

Only comment was the bathroom door doesn’t lock - it’s a sliding door and my teenagers did not like that. They like the security and comfort that you can lock the door and relieve yourself without someone opening door.

Friends_and_family Family

2/10

Poor

13 Jul 2026

Erica

Front desk check in staff was horrible!!. Not a lot of smiles and seemed very uninterested in helping people check in. Rooms were old and not clean nor did towels look clean - hint of yellow to them!!.

Self

10/10

Exceptional

13 Jul 2026

Vasiliy

👌

4/10

Poor

13 Jul 2026

BEN

Everything was sticky, carpets were filthy everywhere, our bathroom smells like sewage, second round for a children’s shower flooded, the ceiling tiles fell down with a leak in the cafeteria area, where we were reading, food, and trash all over the floor everywhere, breakfast buffet was a total mess, staff are more interested in cutting us off from getting omelettes after hours then refilling the empty coffee and creamer throwing away trash. Absolutely filthy everywhere and completely old and rundown air-conditioning did not work.

Family_with_children

10/10

Exceptional

13 Jul 2026

Mary

breakfast was good, everything was nice exept the floor in the breakfast area was sticky

Family

8/10

Excellent

12 Jul 2026

ROSALBA

Breakfast was good sadly one of the men cooks was just not in a good mood and kinda was bad at hiding it. The room was clean but needs updates on the plug ins at least in our room stuff kept falling out of the plugs. The night gift shop lady was also kind of almost rude specially when asking for information about drinks available. I suggest you ask for the complimentary gift bags when you check in because they don’t just offer them. The bartender on our fist night was super nice Thank you wich I remembered his name.

Friends_and_family Friends

8/10

Excellent

12 Jul 2026

Andrew

Clean comfortable rooms. Not thrilled with the desk staff. We waited quite a while for check-in as they answered as multiple calls. We were surprised by the mandatory $15 dollar fee per day for minimum hotel purchases. We enjoyed the breakfast - five stars for the breakfast manager George T who was very helpful and friendly!

Family

8/10

Excellent

12 Jul 2026

Maureen

Room was roomy and clean. Beds very comfortable. Breakfast was great with lots of choices including cook to order omelets as well as the evening free cocktail hour w snacks. Staff was friendly and very helpful.

Friends

8/10

Excellent

10 Jul 2026

Patti

The bath tub didn't drain well. Shower curtain didn't close until I stuck it to the end of the pole. Was annoying. Room is large but drab interior.

6/10

Pleasant

10 Jul 2026

Geo

Old and in need of renovation

Family_with_children

2/10

Poor

09 Jul 2026

Manuel

T

10/10

Exceptional

09 Jul 2026

Marcie

Enjoyed afternoon snacks and breakfast was amazing.

Family_with_children

6/10

Pleasant

09 Jul 2026

Giovanni

Our experience was average. Nothing great that would remind me to book my future hotel stay in this facility next time I’m in the area, but nothing bad happened either, it’s just average. The staff could have changed that experience of course, from the check in time, your experience being and using the facility and all the way through the check out experience, nothing! No engagement whatsoever from any of the staff, something they need to improve.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Rikki

Pros:
1. About 10 min walk to the beach
2. Friendly Staff
3. Pet Friendly
4. Nice Breakfast and Evening Snacks

Cons:
1. Elevator can be slow at peak times, can be a pain if you live on higher floors
2. A/C is auto-regulated and I wasn't able to turn it down less than 64F
3. Amenities like the pool are unusable if there are too many people
4.

6/10

Pleasant

08 Jul 2026

Dian

Major complaint was the thermostat. Staff electrician tried twice, then left a portable space heater that we moved between rooms for two days.

Partner

10/10

Exceptional

08 Jul 2026

Gary

We were more than pleasantly surprised with everything. Your staff (and I mean ALL of your staff) were incredibly efficient and “user friendly”. We will recommend your hotel to others and we will be staying there again.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Soumya

Good place, has a common area large and spacious for Morning breakfast and day time use like watching games. The feeling is of a dorm although cleaner.
Pros: Breakfast offering is great. Cook to order omelette s and other assortment of breakfast.
Rooms are spacious, especially the suites.
Indoor swimming and amenities, evening bar.
Great staff and service
Cons: Common areas might not be that clean, restroom and swimming area. Due to the high occupancy.
Only 3 elevators, gets quite busy at times for the 12 floors. One of them was out of order
Some hidden fees to know about. Like $20 parking per day and $15 destination fee per day.

Family_with_children

6/10

Pleasant

07 Jul 2026

Virginia

Great staff. Change up the breakfast for those extended stays.

6/10

Pleasant

07 Jul 2026

Angela

Our stay was okay overall. The location was very convenient, with most of the main attractions only about 5 to 7 minutes away, and the morning breakfast was great.

However, the cleanliness of the hotel was disappointing. There was mold in our shower, and the bathroom did not have an air vent for proper circulation, so we had to open the window just to get some airflow. The rugs also had a bad odor. During our stay, only 2 out of the 3 elevators were working, which caused longer waits at times. Another concern was that guests left food near the elevator, and it took about two days before it was removed.

While the location and breakfast were positives, the hotel would benefit from better cleaning, maintenance, and overall attention to guest areas.

Family_with_children

10/10

Exceptional

07 Jul 2026

Jeremy

Hotel staff was very helpful and hotel was nice and clean.

Business Partner

10/10

Exceptional

06 Jul 2026

Rajnish

Clean bathroom and beds

Family_with_children

10/10

Exceptional

06 Jul 2026

Sandeep

Very clean

10/10

Exceptional

05 Jul 2026

Larizza

The room was clean and spacious. Breakfast was always fully stocked.
Omelets and pancakes are made fresh. If you want an omelet start early, line can get long.

Family_with_children

8/10

Excellent

05 Jul 2026

Sheryl Ann

This place was pretty nice. The room that we booked was the last room, given it was a last minute booking. Check in process was ok- since the person that checked us in was not really informative and helpful despite that he had asked us twice f we've stayed here before and I told him (twice) that it was our first time. He handed me the keys, no other information on how to get to the room, and I literally had to ask him all the amenities they have. Otherwise, I've checked in at other hotels with a friendlier check in process.
In addition, another front desk staff is also not as helpful. I literally asked for a cart to get our staff to the room & she said it should be in the lobby, which obviously is gone, so she said she will call it in to find one. I waited 15-20 minutes, w/o any update but I can literally see a cart on the other floors. I asked for update & she said she called it in, w/o any apologies for not providing an update. I waited another 10 minutes- still no cart, so I went up the elevator & grab the cart on one of the floors on my own. What a service.

I got to our room- no extra bedding available for the sofa bed. not sure if our room was cleaned properly cause I assumed they should check that at all times. We had to request for an extra pillow/ bedding twice.

microwave in room was not stable and not properly mounted.

Pros:
Staff at dining area are nice and professional. Good hot breakfast, great afternoon snacks and drinks. overall 7/10 rating.

Family_with_children

8/10

Excellent

05 Jul 2026

Carmino

Great location for a great price. Elevators were a little slow but no biggie as it was mostly due to being Fourth of July busy.

Family_with_children

6/10

Pleasant

05 Jul 2026

Virginia

Staff is great. Their breakfast is much to be desired. Yes, the omelettes are fantastic but we stayed for three days and there’s no adjustment to the food, it is standard budget restaurant blah. The inside of this particular property is cold and industrial. There is nothing warm or inviting. I’ve stayed in many Embassy Suites and this one didn’t cut the mustard. WARNING: this location charges an additional resort fee just like they do in Vegas, and they charge for parking.

10/10

Exceptional

04 Jul 2026

sowmya

Awsome experience

Family_with_children

4/10

Poor

04 Jul 2026

Xuehan

The AC is super loud and does not work. I set to the temperature to be 68 but it only reached 77.

Family_with_children

8/10

Excellent

04 Jul 2026

Kendall

The elevators were having issues and it wouldn't stop on our floor. We had to use the stairs to go down the a floor lower to catch the elevator.

Family_with_children

8/10

Excellent

04 Jul 2026

Rebeca

Clean room, friendly staff and conveniently located.
Dinner was great.

Family_with_children

10/10

Exceptional

03 Jul 2026

Rocio

All staff were very friendly

Family_with_children

10/10

Exceptional

03 Jul 2026

Lisa

Really loved our stay at the hotel. A good dog friendly hotel, with quiet rooms. My only complaints I would say is they have too few elevators so sometimes it takes awhile during breakfast time and evening time. The resort fee also wasn’t properly explained and is quite frankly an annoyance but as I understand that is not the hotels fault specifically but the locale.

Family_with_children

10/10

Exceptional

03 Jul 2026

Yanira

The hospitality

Family_with_children

10/10

Exceptional

03 Jul 2026

GALE

Room was very nice and nice view.

Partner

10/10

Exceptional

03 Jul 2026

Cameron

The room was clean and updated. We were traveling with small children and the breakfast and night snacks were very helpful for them.
I really enjoyed the gift shop and Starbucks right inside the hotel.
Jackie helped us check out and she was really nice.

Family_with_children

8/10

Excellent

02 Jul 2026

Harry

Staff is nice and responsive

Heater kept blowing cold air despite being on heat mode for over 30 min. Staff responded pretty quickly and gave us a space heater upon our request. Not much you can do last minute about a heater malfunction.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Harmeet

Our recent experience at the Embassy Suites by Hilton was outstanding. The moment we stepped inside, we were greeted by an immaculately maintained building that exuded a sense of modern comfort and cleanliness. The staff members were consistently professional, incredibly helpful, and genuinely dedicated to ensuring every guest's stay was seamless and enjoyable.

The hotel boasts a comprehensive suite of amenities designed to enhance your visit. We were particularly impressed by the elaborate complimentary breakfast, which featured a wide and varied selection of fresh, hot, and cold options, catering to diverse tastes and dietary preferences. A truly welcoming touch was the evening reception, offering complimentary drinks and snacks, providing a perfect opportunity to unwind after a day of activities. The convenience of the on-site bar and grill further elevated our stay, providing an excellent array of delicious food choices and making dining effortless and enjoyable without ever having to leave the premises. This establishment truly offers a superior blend of comfort, convenience, and outstanding hospitality.

Friends_and_family Family

4/10

Poor

29 Jun 2026

Yong Hong

My room back to intersection and it was very noisy at night. I ended up sleep at the sofa in living room. I did not sleep well I did ask front desk to give me a quiet room but they said all booked out.

Partner

10/10

Exceptional

29 Jun 2026

Angela

The room was clean and I enjoy the complimentary drinks. The breakfast buffet is great.

Partner

10/10

Exceptional

28 Jun 2026

Jennifer

The property is well maintained, the breakfast is great and the staff is amazing! We will be staying there again in the future.

Family_with_children

10/10

Exceptional

28 Jun 2026

Rajeeb

Good breakfast and clean rooms. Great for a family. Room did look a bit dated with peeling paint but overall clean.

Family_with_children

6/10

Pleasant

26 Jun 2026

Fatou

This is a convenient hotel for families. The hotel was clean and we liked the included breakfast in the morning.
I would just say that the staff could be a little more friendly and welcoming. Otherwise, the restaurant staff and breakfast staff were very nice. Also, we would have liked for our bedroom suite to have items for the kitchenette ( paper-towel, dishsoap, etc) or at least complementary bottles of water.
Overall our staff was ok.

Family_with_children

10/10

Exceptional

26 Jun 2026

Violeta

Everything good

10/10

Exceptional

26 Jun 2026

Davina

Great stay would recommend

Family

10/10

Exceptional

26 Jun 2026

Tom

Clean quiet and comfortable

Partner

8/10

Excellent

25 Jun 2026

candice and jason

Wonderful hotel. Breakfast was made to order. Very close to ocean, aquarium, and Carmel. It was a little loud. You could hear the cars outside and there seemed to be a party going on most nights at the restaurant.

Partner

10/10

Exceptional

25 Jun 2026

Rupanshu

Excellent place to stay with young kids. Highly Recommend.

Will definitely come back.

Family_with_children

10/10

Exceptional

25 Jun 2026

Howard

great hotel, great staff.

2/10

Poor

25 Jun 2026

Kevin

Large clean room. Nice venue.

Family

10/10

Exceptional

24 Jun 2026

Marques

Great breakfast!

10/10

Exceptional

24 Jun 2026

Raymundo

Love the design of the building. Excellent breakfast and perfect location. That’s where I’ll be staying every time I come to Monterey Bay.

Family_with_children

2/10

Poor

24 Jun 2026

Alma

better

Self

10/10

Exceptional

23 Jun 2026

Teresa

Stayed for 1 night, pleasant stay would use again. Good sized room and nice with having a kitchenette

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Amanda

Great

Family_with_children

10/10

Exceptional

22 Jun 2026

Sandra

Great stay for families. No extra charge for your fur babies. I was able to check in early and late, also no charge. Breakfast and complementary drinks for adults. Also complementary evening snack. Overall great stay.

Family_with_children

10/10

Exceptional

20 Jun 2026

Melissa

Clean rooms, friendly staff

Family_with_children

10/10

Exceptional

19 Jun 2026

Rena

Breakfast was so good love this place

Family_with_children

10/10

Exceptional

18 Jun 2026

Escat

All was amazing

Family_with_children

10/10

Exceptional

18 Jun 2026

JAMES

This trip was just me and my husband. Nice location, just minutes from Cannery and Wharf. Room was spacious and well laid out. Hotel lobby was very comfortable, restaurant was wonderful. This will be our go to whenever visiting Monterey area.

Partner

8/10

Excellent

17 Jun 2026

Beisi

Excellent breakfast and happy hour. Very family friendly. Would stay again

Family_with_children

10/10

Exceptional

17 Jun 2026

Gladis

We had a peaceful and quiet stay, and the best part was the room I requested, which was adapted for people with disabilities. Great trip!

Friends_and_family Family

8/10

Excellent

16 Jun 2026

William

Clean room, nice check in person, it was a bit noisy from the traffic in the streets at night.

Family

10/10

Exceptional

16 Jun 2026

SANDEEP

The complimentary breakfast especially especially the made to order was excellent, the staff was
Super helpful.

Family_with_children

6/10

Pleasant

15 Jun 2026

Bryan

I was surprised by lack of class of the people who stayed there. People were yelling and hooting and hollering in the lobby on several of the nights we were there, acting like animals. Not a place I would ever say again. Staff was friendly the rooms were nice but the element that they are allowing in there is unacceptable. You pay a lot of money for a room thinking it's going to be a better class of people staying there not that I'm better than anyone else but I don't act like an animal. Kind of disappointed

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Amanda

Kid friendly the breakfast in the mornings is the best

Family_with_children

10/10

Exceptional

13 Jun 2026

Glenn

It was a beautiful stay. Room was nice and clean and the view was amazing. Staff was very nice and friendly. We will definitely stay again

Partner

6/10

Pleasant

12 Jun 2026

Elizabeth

Pool shower was not working....Very OLD HOTEL n it really shows. Staff was GREAT!!

Friends_and_family Family

6/10

Pleasant

11 Jun 2026

Margaret C

The breakfast was nice. However we felt that our room was not clean enough, the coffee for the second day was never put in our room.

I must say the staffs were very helpful and nice.

Partner

2/10

Poor

11 Jun 2026

Jennsy

I am disappointed with the service we received during our recent stay.

Housekeeping failed to service our room despite being requested twice. We were assured our room would be cleaned, but after a long day of activities we returned to find that nothing had been done. Having to make the same request multiple times without any follow-through was frustrating.

The check-in process was also disappointing. When I arrived, there were two clerks available. One directed me to another clerk, who then told me to wait. A third clerk eventually checked us in, while the other clerks assisted guests who had arrived after me. The experience felt disorganized and unfair.

We also had difficulty obtaining a luggage cart. Staff said security would be notified and that someone would help locate one, but no one followed up. As a result, my husband and I had to carry our luggage upstairs ourselves while managing two children and a small dog. To ensure we had a cart for checkout, we ended up keeping one in our room overnight.

Additionally, the lobby fountain was not operating, which detracted from the atmosphere we typically enjoy at Embassy Suites.

I have stayed at Embassy Suites approximately seven times and have generally had positive experiences. Unfortunately, this was by far the poorest customer service I have encountered with the brand. I hope management will address these concerns and improve communication, follow-through, and consistent treatment of guests.

Family_with_children

8/10

Excellent

10 Jun 2026

Sheila

Good breakfast nice laundry

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Belen

This was our fourth stay and we LOVE it here. All staff is kind, everything is clean
room service is excellent, breakfast is exceptionally good with all kinds of varieties.
Our favorite part about this hotel is the indoor warm pool.

10/10

Exceptional

10 Jun 2026

dehua

Room size

4/10

Poor

09 Jun 2026

Rama

In one of the rooms, there was a terrible stink emanating from the sink next to the coffee-maker. I brought it to the attention of the front desk. Fortunately my sense of smell is not good but my family complained about it.
Weather was cool in Monterey but even when we raised the temperature on the thermostat it was blowing cold air. The room was supposed to be an accessible room for seniors. Not healthy for seniors in that room.

Family_with_children

10/10

Exceptional

08 Jun 2026

Kathy

Clean room know the old ti new live breakfast staff helpful location is awesome for all we love!!

Family

10/10

Exceptional

06 Jun 2026

nia

Great location, clean room and the breakfast buffet was awesome!

Family_with_children

4/10

Poor

06 Jun 2026

Stephanie

We were quite unimpressed. The common areas such as floors greatly needed to be vacuumed and mopped. Glass in elevators and by door handles in multiple places were dirty. Wipes were out in the gym. The shower water didn’t get hot, the sink drain was plugged and it was difficult to see out the window (maybe the seal was cracked?) Staff was not friendly besides Machet (idk how to spell her name) was very nice as she cleaned the breakfast area. Dissatisfied with our stay

Partner

6/10

Pleasant

06 Jun 2026

Waleed

The hotel is in a very central part of town. If you're visiting Laguna Seca or heading to the Wharf, it's hard to beat how easy it is to get to. The parking lot is large and can even accommodate a trailer if you're heading to the track.
The downside: if you need anything from the hotel, you'll be greeted by a useless AI phone system that takes about 10 attempts to maybe get a callback or any help. In our case, we checked into a room with two beds but bedding for only one. It took 24 hours to get someone to call back, so one person ended up sleeping under a blanket pulled from the other bed. Staff offered no real help, and it seemed ridiculous to pay this much per night and not be able to get a simple issue resolved.
The hotel is also showing its age. The carpet and interior are old and beat up, the windows are filthy, and overall it just didn't feel clean or well kept.
That said, it's an okay stay overall, and the hotel could improve a lot with a few simple changes.

Friends

6/10

Pleasant

04 Jun 2026

Guy

All was great except the we didn’t have hot water for are showers it was lukewarm

10/10

Exceptional

02 Jun 2026

Michelle

The room was great and enjoyed the free breakfast.

Partner