Hotel Pacific

United States , California Coast - CA
MONTEREY, 300 Pacific Street
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100 reviews shown

10/10

Exceptional

08 Mar 2026

Bradley

Yes

Partner

10/10

Exceptional

06 Mar 2026

Clarisa

Very clean and comfortable! Walking distance to every thing!

Partner

10/10

Exceptional

06 Mar 2026

Jim

Great location with super cute boutique hotel. Breakfast could have been better i would skip the eggs.

Partner

10/10

Exceptional

06 Mar 2026

Steven

Great place just the tv wasnt working, they gave us a upgrade but still the tv didnt work

10/10

Exceptional

05 Mar 2026

Brian

Nice and comfortable cozy enjoyed the fireplace

Partner

8/10

Excellent

05 Mar 2026

Firooze

good central location. they did recently renovate, but a lot of little parts of the room were still kinda old and rickety. clean, though, and great location.

4/10

Poor

01 Mar 2026

Randi

There was a lamp that didnt work, a ceiling can light improperly covered, the liggt above the dining table was bare bulb. I had to call to figure out the TV and ask about A/C. The front desk was helpful walking me through the TV, but they shouldn't have to, there should be directions in the room. I was informed there is no A/C at the hotel. No offer to bring up a fan and no ceiking fan in the room. Finally, I couldn't use the tub as when I turned on the sink, the tub gurgled and spit up brown sand water.

Partner

10/10

Exceptional

01 Mar 2026

Pedro

The rooms were spacious clean. Staff was courteous. The overall day was wonderful. Would recommend an ab absolutely would stay there again. The only thing that was wrong was they were doing maintenance with the elevator so you had to walk up the steps, especially if you’re on the third floor. It’s a lot of steps.

10/10

Exceptional

01 Mar 2026

Sara

Room was clean, staff were very helpful, breakfast was a great variety and delicious.

Friends_and_family Family

6/10

Pleasant

28 Feb 2026

Beatriz

Hotel halls flooded . Old torn carpet in walk ways of halls . Stairways to floors with broken wood pieces . Elevator broken .

Family_with_children

10/10

Exceptional

27 Feb 2026

Vinicio

Great place to stay

Partner

4/10

Poor

24 Feb 2026

Dawn M.

Was very disappointed by the general upkeep and cleanliness of the facility. Our junior suite was nicely laid out, but given them out of dust all over the room as well as the dirty Q-tips. I was a little disgusted to say the least. I also had specifically asked to have a quieter room as I was no sensitive and so they moved us away from the elevator, but put us next to the garbage can pick up location, so both mornings was woken up by the loud sounds.

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Andrea

Room was clean and amenities were stocked. We love the location of this hotel. Perfect!

Pet

10/10

Exceptional

22 Feb 2026

Clovia

Great property

Partner

10/10

Exceptional

22 Feb 2026

Lisa

We had a great time here! Walking distance made it a great experience with the kids!

10/10

Exceptional

20 Feb 2026

Tatyana

Perfect as always!
Love it!

Leisure

6/10

Pleasant

18 Feb 2026

MaryLou

Staff not friendly at all. Breakfast help couldn’t even speak English. Room was nice, breakfast good, but staff not good.

Partner

8/10

Excellent

17 Feb 2026

Maria

Loved the room and the beautiful courtyards all over very comfortable beds and good pillows, very spacious room, junior suite. The carpet would need a little cleanup. very comfortable bathroom. I want to visit in the summer! very good location a.

Family_with_children

8/10

Excellent

16 Feb 2026

Dulcinea

Clean comfortable rooms, we loved our fireplace! Super close to the wharf, shops, restaurants, and Alta bakery! Perfect spot to stay to go whale watching watching.

8/10

Excellent

12 Feb 2026

Tara

Good location. Nice stay. Internet was slow and couldn’t connect most of the time

Friends_and_family Friends

6/10

Pleasant

10 Feb 2026

Rob

Room was nice but hotel was extremely noisy. Staff was rude!

Leisure

10/10

Exceptional

09 Feb 2026

Theresa

Room was comfortable and great location

Partner

10/10

Exceptional

03 Feb 2026

Mark

Hotel Pacific has delightful studio suites with a generous amount of space, attractive furnishings, and a filling varied breakfast. It made my short stay surprisingly restorative!

Business Self

10/10

Exceptional

01 Feb 2026

Duc

Great staff and the room is clean and great walking distance to the wharf

10/10

Exceptional

31 Jan 2026

Leilani

Reasonable price for being so close to downtown. Clean, breakfast had bacon, scrambled eggs, sausage and other breakfast items. Close to tunnel and not really nosiy till the morning.

Partner

6/10

Pleasant

25 Jan 2026

William

Staff was helpful and pleasant. Room had no way to regulate the AC/heat so it was chilly in the room the whole time. Tv was not working and some lights didn't work. Shower was good and hot. Walls were not sound proofed very well, so you hear everything, cars, birds, people.
Having to walk outside to get tho the breakfast room was not ideal.
Otherwise the stay was ok.

Business Self

8/10

Excellent

24 Jan 2026

Elizeth

The room was clean and spacious.

Friends_and_family Family

4/10

Poor

21 Jan 2026

Audrey

THE GOOD: 4th floor view. Seagull cries at dawn (seriously—I love it). Proximity to downtown/the wharf/walkability. Fantastic bathroom with lots of counter space and deep tub (amazing). Great water pressure in the shower. Lots of room/living area/kitchen—quite spacious, and loved the deck.
THE BAD/UGLY: The “living room” area smelled strongly of puke. Not “a whiff” or “oh maybe, is that..??” Like, unmistakably, undeniably strong. So strong I had to keep the windows open all night (in January). There were ants in the kitchen nook, even in the microwave. If I was planning to stay more than 1 night, I would have asked to change rooms but by the time I got all my stuff up to the 4th floor, moving just seemed like a hassle. (And honestly, dealing with the receptionist seemed like it would be an ordeal in and of itself, customer service didn’t seem to be her strong suit.) Note to the hotel staff—room 418 needs a deep cleaning and probably a carpet steam.

Self

10/10

Exceptional

20 Jan 2026

Lauren

Loved!

6/10

Pleasant

19 Jan 2026

Alan

Needs maintenance. Broken elevator. WiFi was down for whole stay. Sunday breakfast had nice selection but Monday was just very limited like cereal and bagels. I’m concerned they are not investing in maintaining property and are cutting back on breakfasts.

Leisure Pet

2/10

Poor

19 Jan 2026

Molly

So much to say. At check-in, the front desk attendant was typing on the computer, and did not make eye contact or address us for about 2 minutes, even though she was not helping others. She was not friendly at all.

Once we were helped, we were notified of the $50 pet charge, which we were not aware of at booking.

We were personally shown to our room, and we realized later that there was no room number on our door or outside wall, making it difficult to find the room later. The lock was fussy, and took a lot of finesse to unlock with the key.

Once we were in bed, we realized that our room (105) was directly adjacent to a maintenance/ laundry room, and we could hear loud voices and bumping and clanking noises that kept us awake into the late night.

The shower was incredibly difficult to navigate, and nearly impossible to keep at a comfortable setting, risking scalding.
No bath mat was provided for the floor, creating a slip and fall risk.

We will definitely not return.

Partner

2/10

Poor

18 Jan 2026

Cristina Luica

Room was dirty, drawer was broken, telephone didn’t work at the room, breakfast is terrible and the pictures do not portray reality. The front desk is not polite and does not try to help. Truly a dissapontment. I feel robbed. Not worth it.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Carissa

Was a very spacious room and we enjoyed our stay.

Leisure Family

10/10

Exceptional

15 Jan 2026

Herman

Room was nice. Had a stay here many years ago and it was basically just as I remembered. Staff was friendly and helpful.

Leisure Partner

10/10

Exceptional

15 Jan 2026

Margie

Always our go to hotel when in Monterey. The rooms are like small apartments with a gas fireplace. Staff is always friendly.

Partner

10/10

Exceptional

13 Jan 2026

Brian

This a great hotel conveniently located in the heart of Monterey. It is walking distance to a bunch of restaurants. I really enjoyed a relaxing time in Monterey at Hotel Pacific.

Business_and_leisure Self

6/10

Pleasant

13 Jan 2026

Amellous

Staff were great especially front desk.

Room needs major updates and cleaning. Vents have thick dust and looks like haven't clean for years. Toilet sit wobbly. Not enough plates, glasses, utensils, toilet paper, dining chairs. If you check in 4 adults in the room, should be at least 4 chairs, 4 plates, 4 pairs of utensils and enough toiletries. We are 4 adults and only provided 3 towels. Patio is big but we couldn’t hang out there because spider webs everywhere and only 2 chairs available. TV is very old. We can’t even get a local channels. WiFi never works or just too weak. Duvet cover has ripped on it. Not enough pillows and very uncomfortable. Room phone not even sure if it works because I tried to call front desk and just static noise I heard.
Breakfast is ok. Not happy about it
Great location. Short walk to Fisherman’s wharf and downtown.

Leisure Family

6/10

Pleasant

12 Jan 2026

Lisa

The room was clean. The tub needed drain stopper replaced. They got it fixed quick. The directions on how to get around was confusing including the directions the front desk gave. The elevators are slow and walls are thin. The stay was ok.

Self

4/10

Poor

09 Jan 2026

Richard

Several lights were non functional. Both doors in the room lacked adequate sealing and therefore the room was extremely drafty. Tiles on the walkway in front of the room were dangerously broken and people were tripping. Parking was expensive. Door to toilet and shower was broken. Exterior doors to building would be closed and locked, and key cards would not allow access. Would have expected much better from this facility.
The lobby and housekeeping staff, however, were very polite, and helpful

Leisure Family

8/10

Excellent

08 Jan 2026

Brian

Yes

10/10

Exceptional

07 Jan 2026

Jaime

Was great! Thanks!

Partner

10/10

Exceptional

07 Jan 2026

Jennifer

Just stayed one night but our room was so adorable and the courtyards were lovely. The breakfast in the morning was simple but perfect for us with a small kid who primarily survives off cereal and muffins. Appreciated the onsite parking. Close walk to restaurants and quick drive to Aquarium and Cannery Row.

Leisure Family_with_children

8/10

Excellent

05 Jan 2026

Quintin

The rooms feel more like a home than a hotel. My family has come here for years now

10/10

Exceptional

05 Jan 2026

Lioudmila

It was my second stay at the hotel. I like its location and the coziness of rooms.

Leisure Family

8/10

Excellent

03 Jan 2026

CARLO

Hotel Pacific is perfectly situated in downtown Monterey, just a short walk from Fisherman’s Wharf, great restaurants, and whale watching tours—ideal for exploring without needing a car everywhere.
We stayed in a Junior Suite, which was very spacious with nice touches like a private outdoor patio, cozy fireplace (perfect for a romantic evening), bar sink, mini fridge, and microwave—super convenient for longer stays.
The decor feels a bit dated, and there’s no air conditioning (just radiant heaters), so the room can get stuffy— we kept the windows open for breeze, which worked fine. The bed was decently comfortable, though the pillows were on the thin side.
Staff were professional and courteous throughout our stay. The free continental breakfast is simple but gets the job done—mostly cold items with a few warm options.
One heads-up: The underground garage has very tight parking spots, so it can be a bit challenging if you have a larger vehicle.
Overall, for the price (noticeably lower than many comparable spots in the area), it’s a solid choice with charm and prime location. We’d stay again for a Monterey getaway!

Leisure Pet

2/10

Poor

02 Jan 2026

Sarem

had reserved a room for four weeks in advance (so you had plenty of time to inform me if there were any issues). Upon checking in, I was told by the staff that the room was located on the 4th floor and that the elevator had been out of service for some time due to a mechanical issue. I asked if they could move us, but was told there was no other room available. One of the travelers had undergone a full knee replacement on both knees, and we had a lot of luggage. I asked for help, and an employee showed up to help carry two pieces upstairs, then disappeared.

The next morning, I called the office and asked to be moved because I didn’t want the person with knee replacements to have to walk up and down to the fourth floor. After a long conversation and being told the best they could do was refund the remaining nights, they finally agreed to move us to the other side of the building, where the elevator was working. I asked for help with moving the luggage, and they said they would send someone to assist me. After waiting forty minutes, no one showed up, so we carried everything over.

Other than this, there were puddles of water in the hallways that could have easily caused slips and falls, the trash bins in common areas were overflowing, and there were only two sets of towels in a room reserved for four people.

I stayed at Hotel Pacific several years ago and had a pleasant experience, which is why I came back. Unfortunately, this is not the same hotel as before.

Leisure Family_with_children

8/10

Excellent

02 Jan 2026

SVETLANA

Beautiful rooms, good service only complaint is ALOT of noise all night long in the hallways. Very hard to sleep

Leisure Family

8/10

Excellent

02 Jan 2026

Melissa

We had a nice stay....the room was wonderful. The only downside was being on the 4th floor with no elevator service!!

Leisure Partner

4/10

Poor

01 Jan 2026

Parthibarajan

At the time of booking, it was mentioned that the room included a fireplace. However, the room assigned to me had a fireplace that was only for display and not functional. I contacted the front desk regarding this, and a staff member informed me that the fireplace was not working. Clarifying this information at the time of booking would help avoid confusion for future guests.

Family_with_children

4/10

Poor

01 Jan 2026

Ramesh

Cobwebs in room. It was raining outside and outside my room it was flooded, it was so annoying to hear the drop falling sound every second through out the stay

Family_with_children

10/10

Exceptional

31 Dec 2025

George

Awesome

4/10

Poor

31 Dec 2025

Priyanka

Dirty sheets and sofa

10/10

Exceptional

31 Dec 2025

Daniela

Great

2/10

Poor

30 Dec 2025

Phil

Worst stay ever at this hotel. We came to spend Christmas Eve and morning with our grandchild. During check in 3 people were complaining about their room. That should have been my 1st clue. No even 1 single Christmas Decoration or light in the whole place... despicable.....we came to enjoy a peaceful holiday and get a good nightsleep. The 1st room was on the 4th floor looking out to a wall, the elevator didn't work and we had to carry our bags ourselves. We both have bad back and are in our 70's. We had to walk through puddles and
flooded everywhere on the ground level and even on the upper hallways. We got completely soaked. We went back down to switch rooms and the young woman was nice enough but gave us another 4th floor room, but at least the elevator worked. I singed all the hair off of my arm trying to light the poorly deteriorated gas logs, when it flared up onto my arm. We also could not figure out how to use the romm heater/conditioner if it even worked. The room was clean but the bed was terribly soft and we both ended up in the crevice in the middle. Couldnt get the TV to wotk at all. We couldn't sleep and got up at 6am. and got the hell outta there, and over to our daughters house. Didnt stay for breakfast.....we just wanted out. This was truly the worst night have ever spent in supposed upscale hotel. And I still can't get over the fact that the amanagemnt went to no effort to decorate for Christmas. We will never be back there.

Partner

2/10

Poor

30 Dec 2025

John

Unacceptable experience from start to finish.

We arrived at check-in time and were made to wait over an hour past the stated check-in time. This was after driving 3 hours with a one year old baby that we needed to get into the room and change her diaper and get freshened up. When we were finally given access to our room after 5:00 PM, cleaning staff were still inside, which is completely unacceptable.

I requested a toddler bed immediately after booking. It was not in the room. Housekeeping told us they would notify the front desk to have one delivered. That never happened. After returning from dinner (we missed our original reservation because we couldn’t get into our room) and still not having a toddler bed, we went to the front desk, where we were then told that they do not have toddler beds at all. Why wasn’t I told this? They had multiple chances to tell me, yet never did.

This left us in an unsafe situation with a one year old child and no safe place for her to sleep. As a result, I had to sit up all night on the couch to ensure she did not fall out of the bed and injure herself.

This experience was unacceptable and extremely stressful. I will never stay at this hotel again and will be leaving appropriately worded reviews on Yelp and Google if we’re not given a 100% refund. I honestly think this is the worst hotel experience I’ve ever had. And I haven’t even mentioned the room was not clean. We did not use the shower because of the smell.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Pamela

Yes all was good

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Becky

I only my husband tried the breakfast options. I don’t really have a review. Since it was stormy during our stay, thee was lots of water and puddles in the hallways and steps. Elevator didn’t seem to work its best and since childish g is old the doors and windows had gaps that brought in outside air. Love the style of the building though which is why I picked this hotel. Overall our stay was good

Leisure Family

10/10

Exceptional

29 Dec 2025

Laura

Great clean room

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Kate

⭐⭐⭐⭐⭐ A spotless hotel with real soul
I first stayed at Hotel Pacific 30 years ago and returned this Christmas after also staying at another local hotel over Thanksgiving. I’m happy to say Hotel Pacific still has something increasingly rare: a genuine sense of place and soul.
Our suite was beautifully laid out with a gas fireplace, roll-out sofa, nested coffee tables, four armchairs, and a small glass dining table. The living space was generous, with great lighting options, outlets everywhere, strong free Wi-Fi (no login), very comfortable beds 😴, and TV with HBO. The huge bathroom opens into the suite with locking shutters, a long vanity, soaking tub, and a separate glass-and-terracotta shower.
The architecture is extraordinary: a terraced, secret-garden labyrinth built into the hillside, with fountains, quiet nooks, and private patios or balconies. Even in heavy rain, the property felt calm, cozy, and welcoming. In better weather, I can only imagine how magical the outdoor spaces, private hot tub, and fire pit are.
In addition to the super-convenient in and out hotel garage, the terraced design makes second-floor rooms accessible by van via rear ramp access and elevators for those with mobility issues. Short walk to historic, lively Alvarado Street with restaurants and a pharmacy nearby. Staff were kind and welcoming. It helps to verify details on the website or call at the 4 pm check-in hour if something is important to you. We would absolutely stay here again!🔥⛲️🌿

Leisure Family

8/10

Excellent

28 Dec 2025

Marcial

The room was spacious and clean. Has a gas fireplace and a large TV. Bed is comfy but pillows need to be replaced. A small Bottled water is $2.50...not free. Free breakfast is so-so...no bacon,sausage and eggs. Noisy in the morning with other guests banging their doors and cleaners rolling their noisy carts on the uneven floors. Service was excellent, though.

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Patricia

Room was spotless and we love having the fireplace which makes it cozy. However it does not appear to be very busy (maybe because it’s Christmas) yet we were put in a room with the only windows in the room facing walls with no view and very little natural light. On previous visits we were given rooms with a street view and balcony. Perhaps we were given this dreary room because we brought our little dog?

6/10

Pleasant

27 Dec 2025

Steve

The staff for check in and questions needs training on customer service. Not engaging or helpful at all. Our room was not cleaned the first time as scheduled but they treated it like it was no big deal and I was bothering them. The said cleaning staff was very busy and might not have time? Why schedule at time to have your room cleaned then? I understand mistakes happen it’s the way you handle them that counts and that was not the way. Three hours later we got new towels and trash taken out no new bed sheets or cleaning.

The rooms need some updating, the bed was not very comfortable, and the toilet paper was the cheapest ever. The bed sheets were the same quality as the toilet paper cheap. A few tweaks that really wouldn’t cost that much money would have made the room so much better.

The good was the buffet as the staff who ran this did a great job. Very helpful, pleasant, and the food was good. You could tell they cared and made each guest feel welcome. Maybe they could train the front desk staff?

Partner

10/10

Exceptional

27 Dec 2025

Youngjin

The room was brilliant! Very spacious and clean. We didn't use the fireplace but it was a perfect rainy Christmas holidays. Balcony was awesome for getting a cool ocean breeze and bathroom was really nice ans spacious. We had a great time!!

Leisure Family

8/10

Excellent

26 Dec 2025

Heriberto

Clean room, staff were very helpful. Breakfast was excellent.

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Marco

I highly recommend this place for its location — it’s very beautiful and clean. The value for money is good. I would improve the breakfast, as there aren’t many options, but overall it’s fine. The hot tub is small and outdoors, but it works well.

Leisure Family

4/10

Poor

25 Dec 2025

Katsiaryna

The roll over sofa is like you sleeping on the rocks. They need to put a new one 💯. There was no shampoo at all. For people of 3 it only 1 towel. And yes I definitely can go and ask ,no problem, but do I have to??? I think if I pay for something, I would like to have it. I don't think I have to point out to people about something that need to be done when hotel was setting up our room.

Leisure Family

8/10

Excellent

24 Dec 2025

Angela

We have stayed at the HP for years….always a favorite. One highlight has always been the expansive hot breakfast. We were VERY disappointed this time and might reconsider future stays. The breakfast was stripped down and minimal with just cold cereal, fruit, yogurt, and bread. Very disappointed. We even planned on the typical hearty breakfast when making our itinerary. Very disappointed.

Leisure Partner

8/10

Excellent

23 Dec 2025

Jennifer

Nice to be out of the hustle

Partner

8/10

Excellent

23 Dec 2025

Laurie

Breakfast was ok, but front desk very helpful and we so appreciated that.
Laurie

2/10

Poor

23 Dec 2025

amit

For the money you pay you can better breakfast and other service. You go to an hotel to relax not to get stressed. Breakfast was felt like Motel 6 or 8. The lift was broken and they have given us a room on 4th floor. I had to carry 2 suite-cases all by myself. The internet was broken throughout our stay. They was a puddle of water just outside our room.

8/10

Excellent

22 Dec 2025

Laura

Comfortable bed and bedding

6/10

Pleasant

22 Dec 2025

jorge

The room was at the end of the property. There was no guidance or elevator to get to the room. There was no WiFi.

Leisure Family

4/10

Poor

22 Dec 2025

Jun Sang

System was down
Wifi didn't work at all

10/10

Exceptional

22 Dec 2025

Nancy

Great walking location to Golden State Theater. Stayed one night.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Kristin

This is a very charming hotel in the Old Town section of Monterey. Easy access to restaurants and tourist spots. We loved our room with the gas fireplace and cute balcony. It also had a very nice size bathroom. We also enjoyed the free breakfast, in a very welcoming space.

Leisure Family

8/10

Excellent

18 Dec 2025

Natalie

We didn’t have the breakfast.

Leisure Family

10/10

Exceptional

18 Dec 2025

Dina

Unique room my husband loved the fireplace in December is perfect time for warmth. My husband and I love the breakfast. Saturdays was extra special. They had bacon and sausage, scrambled eggs and all the other things we love that it was pet friendly great location too we could walk to many places and yes, the staff was very friendly and helpful.

Partner

10/10

Exceptional

17 Dec 2025

Mariessa

Clean room. Great views. Nice staff

Leisure Partner

10/10

Exceptional

17 Dec 2025

Justina

Clean room, kind staff, great location!

Leisure Family_with_children

10/10

Exceptional

16 Dec 2025

Cynda

The room was really beautiful, loved the high ceilings and fireplace. Will absolutely stay here again.

6/10

Pleasant

15 Dec 2025

HEATHER

A couple key complaints as these were significant reasons that I chose this hotel over other options. First, guaranteed parking is not free or included as the Travelocity listing says. Instead, limited street parking is free on Sundays and after 6pm. The evening I checked in, I got the last street parking spot and it was pretty early. If you can’t find street parking, it is $22/night. Weekday breakfast is pretty pitiful and the online breakfast photos and description is very misleading. I was told that weekends are better but I was there on a Monday morning. Check-in was easy, but I had to push back about the parking situation before I was told about street parking. The room was comfortable but the property itself could use some attention.

Business_and_leisure Self

10/10

Exceptional

15 Dec 2025

Brittany

The room was beautiful and spacious. The bed was very comfy. The staff were friendly and I was able to check in a few hours early. The only downside was the elevator was not functioning. It was a great stay, and it is in a convenient location. I would stay here again!

Leisure Self

8/10

Excellent

14 Dec 2025

David

The rooms were clean. The staff was very helpful. But they need to get new pillows. The pillows were so uncomfortable..

Leisure Friends

10/10

Exceptional

13 Dec 2025

David

Large room, clean, very comfortable bed in a great location

Partner

10/10

Exceptional

11 Dec 2025

Peggy M

Room was Great!!! Staff was very nice.

4/10

Poor

08 Dec 2025

Erik

Very nosy heater took to long to heat up the room bed was uncomfortable pillows were too soft did not really get a good rest

Leisure Partner

10/10

Exceptional

07 Dec 2025

Valerie A.

Yes

Friends_and_family Friends

4/10

Poor

07 Dec 2025

Brandon

The hotel was not bad but very very loud, not soundproof at all, we literally couldn’t sleep well at night because of the upstairs guests were extremely loud at 2am in the morning. Staffs were good, breakfast was delicious and room was nice just really loud because you could hear all the noises from outside. If you want to rest peacefully, maybe look for another place.

Leisure Pet

8/10

Excellent

04 Dec 2025

JULIE

Loved having a fireplace in the room. Walls are thin could hear the people above me. Bed was comfy 1/2 the pillows were comfy. No ac but we didn't need it. Loved that there was a tub for the kids. Older hotel but has some charm. Very walkable to a ton of food options and the pier. Felt safe. Parking on site although you have to pay.

8/10

Excellent

04 Dec 2025

Theresa

Very clean! Overall a lovely place for a great price! A few things got us off on the wrong foot- when we arrived (atfer 4:00) the carpet in our room was wet. Apparently they had just shampooed it, which is awesome, but like still wet. They offered to move us but I was exhausted after lugging everything up with 2 kids, and a super clumsy luggage cart that couldn't turn corners, so instead we just turned on the fan and opened the balcony door. It dried eventually.

The breakfast was nice, for being free. Pretty standard- bagels, cereal, juice... which is great! But both mornings, there was ONE woman working. Keeping it stocked, cleaning tables, washing dishes. It's an unreasonable amount of work for that one poor woman. She did an amazing job but people kept having to ask for things, like bowls for the cereal. She just couldn't keep up.

There were a few minor annoyances like that, but again- really great value. The room was huge and clean, with a cozy fireplace. Not at all soundproof unfortunately, but the beds were comfy and it was overall a pleasant stay.

Leisure Family_with_children

10/10

Exceptional

03 Dec 2025

Bruce

All great

Partner

6/10

Pleasant

03 Dec 2025

Varun

Hot tub, fireplace in the room and Elevator were not working in the hotel. We were not even notified that these features are not working and no help was provided to move the luggage when there is no elevator.
Only the nice thing was later our parking fees were removed since we complained about the above.

Leisure Family_with_children

6/10

Pleasant

02 Dec 2025

Jenny-Vi

Receptionist not

10/10

Exceptional

01 Dec 2025

Michael

The location of Hotel Pacific is hard to beat. The proximity to Fisherman’s Wharf and Alvarado Street is fantastic, and it’s a half hour walk to the Monterey Bay Aquarium. The staff was friendly and welcoming. The architecture of the property is wonderful, with a Spanish flair, but there is some deferred maintenance. Our two bed suite was more updated, clean, lovely and large. We were on the top floor so we had a vaulted ceiling, and the gas fire place adds wonderful ambiance. The breakfast does not include any hot food, and is mainly bagels, muffins, yogurt, etc, but it’s not why we like staying there. This is our 3rd time staying at the property, and we would be happy to stay again.

6/10

Pleasant

30 Nov 2025

Danielle

Enjoyed the area. The hotel was ok-good at best. Staff was very kind

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Leilani

Our stay was very short but Elizabeth at the front desk was really kind and polite. Our room was very comfortable and bigger to my surprise and cute, I wished we could've stayed longer. The staff at the breakfast area were awesome too. Thank you

Business_and_leisure Family

6/10

Pleasant

30 Nov 2025

Ivana

Cleanliness

Leisure Family

8/10

Excellent

29 Nov 2025

Rashel

Great location and room! Only problem we had was upon check in our elevator to our section of rooms was out of service and they didn’t notify us until after we went to use it (we had to go to the 3rd floor with my elderly grandma). We went back into the office and requested a different room but it was very inconvenient and there was a possibility they wouldn’t have a different room. Very unprofessional of the office staff.

Leisure Family

10/10

Exceptional

28 Nov 2025

Adriana

It was clean and walkable to the wharf.

6/10

Pleasant

27 Nov 2025

Emilia

It was nice nothing to complain about it! overall we spent only the night time at the hotel.
The room was spacious and the fireplace was giving a nice ambiance to it.
The breakfast was okay 😊
The staff was cordial.

Leisure Family