Name: Red Lion Hotel Monterey
Address: 1425 Munras Avenue, Monterey, 93940, US

2/10

Poor

02 Aug 2026

Rebecca

The place was not good. Dirty outside and paper thin walls. The front desk was slow. One of the ladies was pretty nice but two others were rude and looked angry and moved very slow. Don’t ask for anything extra because it won’t happen.

4/10

Poor

02 Aug 2026

Rebecca

The location was good but that’s it!

6/10

Pleasant

02 Aug 2026

Janice

☀️

4/10

Poor

02 Aug 2026

Yuri

Place felt dingy, not confident that is was thoroughly cleaned. I will not return or recommend.

10/10

Exceptional

02 Aug 2026

michael

Nice to have a good size fridge and a microwave.

8/10

Excellent

31 Jul 2026

karin

I have been coming to this hotel since the 90's when it was the Bayshore Inn. This is a lovely old hotel with large rooms, hardwood floors and floor to ceiling windows that let in the natural light. And the hotel is pet friendly and welcomes your fur babies.
The hotel manager is exceptionally nice and very accommodating and the housekeeping staff go out of their way to assist with any request.
The hotel is right across the street from a whole foods market and the Del Monte Mall making access very convenient.
I would recommend thos property to anyone visiting the Monterey area.

6/10

Pleasant

31 Jul 2026

Terri

Room was adequate other than they didn’t supply enough towels, no washcloths or hand towels or a bath mat. Sink was way too tall for an average person and faucet was loose. Bedding was clean and comfortable. Location was sketchy and hot tub apparently hasn’t worked for some time. Homeless people hanging around the gas station next door made us uncomfortable parking there.

10/10

Exceptional

30 Jul 2026

Mary Anne

Great proximity to gas station, shopping area and the beach

8/10

Excellent

28 Jul 2026

Luis

We had an unusual experience when we entered our room as the dirty linens from the previous guest were on the sofa bed when we walked it. I let the front office know and immediately a young man removed the dirty linens, without an apology. The ice machine on our floor didn't work. I have to walk to the 3rd floor for ice. Our ice bucket didn't have a plastic liner so, I only used ice for my thermos. The hotel did have good coffee, and a good location. The front office workers were kind too, that helps.

2/10

Poor

27 Jul 2026

Sonia

Upon arrival no one was at the front desk, we waited for a good 15 minutes before a man showed up to tell us we could not get the room yet, so we returned later. We booked one room with two bedrooms via Expedia. Needless to say, we did not get what we booked. The rooms are very rundown, the fire alarm was hanging from the ceiling on a wire, the wall paper in the bathroom was peeling off. The floor did not feel thoroughly clean, for a two queen room you would think they would have four bath towels, there were only two and we had to make due with the hand towels. Buyer be ware, I would choose another hotel down the road, there are tons of them. The location isn't bad but there are other 2/3/4 star hotels closer to town way better than this. Will not stay here again. I will say one thing, one lady at the front desk was very nice and tried to be accommodating when we were checking in.

2/10

Poor

27 Jul 2026

Claudia

Rooms were Dusty they did not have 2 beds rooms so I have to get one with a sofa bed but no blackest I went to the office waited about 45 minutes to get help but they did not have clean blankets to Offer so they move me to another room were the bathroom had Mold

6/10

Pleasant

26 Jul 2026

crystal a

The room was missing towels, soap and one had 1roll of toilet paper that was barely enough. The room felt to closed in, I recommend leaving the curtains open and maybe a window slightly open or ac on automatic to keep to room fresh instead of a little stuffy. Other that that the beds and pillows were comfortable. Thanks you.

10/10

Exceptional

25 Jul 2026

Sai Durga Ishwarya

Good but no complementary breakfast served

2/10

Poor

23 Jul 2026

Sandra

Immediately getting into my room i checked all the sheets, comforters, and the pillow cases out of habit. Right away there were multiple stains on multiple pillow covers, head hair on the pillow and even on the sheet when pulling the sheets back. Separating the sheet and comforter from each other I instantly see red and brown stains including what seemed to be burn holes. Then i went on to look at the second queen bed in the room and that was worse. Long curly hair was found under the pillow. Multiple red blood stains and another long hair were found on the comforter when pulled back. There was also a pretty big red brownish color stain as well. We had no hand soap in the bathroom and the tub was wet as if the bath was on prior to us going in. The phone was not hooked up either. My family and i went downstairs all the way to the front to speak to someone about what we saw, they did not show any interest in the pictures i had and said all they can do is give us new bedding and pillow cases. We were give sheets but no pillow cases or comforters and before we can notice the guy upfront was already gone not asking if we need anything else. I called the front desk multiple times there was absolutely no answer. At that point it was too late to go walking around the building as my family and were exhausted from traveling. It was terribly dirty and such an inconvenience. Why are beddings with multiple stains being washed and used for another use? Thats absolutely disgusting.

8/10

Excellent

23 Jul 2026

Peggy M

The room was decent. It was good for a night stay. Needs to be updated.

4/10

Poor

22 Jul 2026

Rose

Breakfast was danishes, coffee and cuties for first breakfast. Second breakfast was the same plus yogurt, minus the fruit. Paint was peeling in the shower. The curtains were ripped and the pull rod to close the curtain was broken. The heater vent was full of dust and some trash. I was not able to use it because of the smell. The room and property looked nothing like the pictures except for the headboard and the desk. It looked like the company started a remodel then stopped halfway through. The whole place looks like its falling apart. Very disappointed. The front desk attendant at check in was great!

2/10

Poor

19 Jul 2026

Cynthia

I booked this hotel hoping to relax after a week of camping—a comfortable bed and a nice hot shower were all I was looking forward to. Unfortunately, neither happened.

Check-in was disappointing from the start. The front desk staff seemed dismissive, and I barely received any guidance on where to find my room. I figured maybe she was just having a long day and didn’t think much of it.

Once I got to the room, everything went downhill. The shower barely worked, there was no hot water, the bed was uncomfortable, and the air conditioner had a strange, unpleasant smell.

After a week of camping, I expected this hotel to be a place to rest and recharge. Instead, it was a very disappointing experience. Thanks for the memorable stay—for all the wrong reasons.

Partner

4/10

Poor

19 Jul 2026

Joseph

staff never changed bedding during four day stay. had to ask for refill on body wash and towels. breakfast is packaged patties and a pot of coffee that was always empty. Hotel is dirty won’t stay there again rather pay more money somewhere else. night staff acts like your a bother when u ask for something.

Family_with_children

2/10

Poor

17 Jul 2026

Theodore

Nothing

Partner

2/10

Poor

16 Jul 2026

Luis Ovando

The housekeeping was terrible, they just pulled the sheets up all wrinkled, they didn't take the bathroom trash out, the room door didn't close right you have to pulled really hard to close, I felt unsafe in this place, I saw some bedbugs or ticks in the bathroom. The bathroom ceiling had Moho making that room unhealthy. I'm a disabled person and requested a shower bench and they didn't provide me anything. For the money they were charging per night, I will never go back.

Family

6/10

Pleasant

15 Jul 2026

Bianca

Das Bad war nicht so sauber wie es gewünscht gewesen wäre, in den Ecken teilweise Schimmel. der Duschvorhang auch nicht wirklich sauber aus der Dusche kam sehr wenig Wasser abends nur lauwarm die Toilette erschien mir auch nicht wirklich sauber geputzt.
Die Betten waren sauber.
Toll war der große Kühlschrank und der kostenlose Parkplatz.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Roma

This was just a perfect hotel for our 1 night pit stop we spent little time here other than to sleep in it the room was clean and the hotel was conveniently located for Monterey .

Partner

10/10

Exceptional

13 Jul 2026

Leslie

Room was clean. The staff was nice. Lots of parking. Close to mall and restaurants. Quick drive to Monterey Bay aquarium, Cannery Row and the beach. Would definitely stay again next time I’m in the area.

Partner

2/10

Poor

13 Jul 2026

Michelle

Staff was rude, not helpful at all when asked to change rooms. The restroom ceiling in our room was covered in mold. Refused to give me a refund for my stay. Horrible!!

Family_with_children

10/10

Exceptional

10 Jul 2026

ludwin

Good

Partner

10/10

Exceptional

09 Jul 2026

Katherine

Second time being here. Nice place with good rates

Family_with_children

2/10

Poor

06 Jul 2026

Leonardo

Room was dirty, including bathroom. Body wash, Shampoo and Conditioner containers were empty. The phone in the room was disconnected. Called the front desk from my phone and was told I would have to come to the front desk to collet the items that were missing from the bathroom. Asked if they could be delivered, the answer was no.

Went to the front desk and stood there for several minutes waiting for these items while the front desk was unattended. No courtesy or apologies for the poor experience was offered.

Self

2/10

Poor

05 Jul 2026

Jamie

I stayed at the Red Lion this past weekend, and in my opinion, a 3-star rating is generous. I rarely leave reviews, but I felt this experience was important to share.

From the moment we checked in, the customer service was disappointing. After a 4–6 hour drive, my family and I arrived tired and overstimulated. My mom, who has a strong Guatemalan accent, asked the front desk if the rooms were clean. Instead of responding kindly, the receptionist appeared visibly annoyed, as though my mom’s question was an inconvenience. Even if it seemed like a simple question, a polite response would have gone a long way.

When I checked in, the reservation included two rooms booked through Expedia—one under my name and one under my fiancé’s name—but they were part of the same reservation. When only one room appeared initially, I explained that the second room was under my fiancé’s name. The receptionist again seemed visibly frustrated that she had to look it up, even though there was no line behind us and we were the only guests checking in.

After locating the second reservation, we mentioned that we had a dog since the hotel is advertised as pet-friendly. The receptionist put her hand on her forehead and rolled her eyes. At that point, my sister noticed the repeated attitude and asked why she kept rolling her eyes. The receptionist responded by saying that we had been making everything “so complicated” and had been “a problem” since we arrived. While she eventually apologized, the interac

Family_with_children

4/10

Poor

05 Jul 2026

AnaLuisa

El cuarto estaba limpio los pisos un poco llenos de polvo, la alberca sucia y el baño con humedad por falta de ventilación, no dejaron suficientes toallas. No creo que vuelva a buscarlo

Partner

6/10

Pleasant

05 Jul 2026

Roliza

Dated property but location is good. Near to everything. Needs major renovation.

Friends

10/10

Exceptional

04 Jul 2026

rosario

Very good and clean excelente parking

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Mayra

The place was clean and the staff were friendly. The beds were very comfortable..

Family_with_children

6/10

Pleasant

01 Jul 2026

Dianne Clair

Ok room. Needs cleaning in tub tile.Beds good. Staff friendly. Easy parking. Great location. Water level too high in toilet. Good heat and air-conditioning.

Partner

6/10

Pleasant

01 Jul 2026

Yolanda

The lady at the front desk was of no help. She didn’t know anything if you asked her something. She seemed to be in a bad mood. It’s not my fault she got the Night Shift.

Family_with_children

4/10

Poor

01 Jul 2026

Sophekanie

My experience at Hotel Red Lion wasn't the best, truthfully the worst in all hotels and inns I have stayed at. I was hoping for a better experience while visiting Monterey which is by the way so beautiful. My family arrived late and then was given a one bedroom queen room without informing me at check in until we got to our room. I called the front desk, the lady who probably was the only employee of the night felt that she had the right to complain instead. I was tired, I drove for 13 hours and we expected our two queen size bed, instead she told us none was available and they are full. The room was dirty and super dusty. Then I tried to be accommodating and understanding so I ask if we can get extra bedsheets and blankets because where would the rest of the family sleep. She tells me that there are NO CLEAN Beddings or Towels?! this looks very bad for this business to still be operating.
Anyways, she did do something right and left a note that I wanted to complain to the manager in the morning.
Next morning, a different staff was in the front desk and she goes ahead and tells me that they gave me a One Hundred discount that was taken out from my total. I thought this was nice and at least they are doing something, but this still didn't take away the rudeness I felt the night before. I really hope they retrain the staffs how to speak to customers and fix their problem because I hate giving a bad review too.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Bernardo

Thanks

4/10

Poor

29 Jun 2026

Jaime

Hotel is very dated. The hallways felt like a prison. The door was almost impossible to open it was so heavy
It was not a three star.I would maybe rated a two star.There were so many other ends along munrous avenue.We should have chosen, but I thought a three star red lion name brand would work.But don't stay there

Family_with_children

6/10

Pleasant

29 Jun 2026

Mary-Anne

We’ve come back-and-forth as a couple and with our littles and every time we love it it’s very inexpensive which everybody can afford the kids love the pool. It’s just a fun family outing hotel

Friends_and_family Family

4/10

Poor

28 Jun 2026

Susy

The room was not clean. It looked as if the floors were not swept.

Friends

4/10

Poor

28 Jun 2026

Xiaojie

ac was loud and useless, wifi was not available, staff wasn’t caring at all either.

Partner

4/10

Poor

28 Jun 2026

Jeremy

For the price , this should have been a wonderful experience. I would have been better off at motel 6. At least they have cleaner rooms and new beds. This place was dingy not very clean. The pictures are AI enhance. Making it much better looking then what it really is. I do not recommend staying here

Family_with_children

10/10

Exceptional

28 Jun 2026

Monica

Stay was great. Clean room.. just had an bad odor. Had to purchase a cpl air fresheners. Vending machines where not working
Staff was friendly. During our nite stay there was alot of banging.. sounded like someone was moving furniture or construction site all night long.
.

Family_with_children

10/10

Exceptional

27 Jun 2026

Mariana

The room was really clean

2/10

Poor

27 Jun 2026

Rebecca

Terrible.

Family_with_children

8/10

Excellent

23 Jun 2026

Maria Levee

The room was clean, comfortable, and well-maintained, The location was convenient, and the overall atmosphere was pleasant.

Family_with_children

2/10

Poor

23 Jun 2026

Chris

I had the worst experience in the red lion hotel Monterey. Would not recommend to others, please close this hotel. Not worth 2 nights at this hotel for what I paid for, they should credit a night at least. Trashy hotel room!

Friends_and_family Family

2/10

Poor

22 Jun 2026

Heidi

To start with, this place was nowhere near how it was advertised. The place is understaffed and management was not on property. We had booked the entire weekend and could not stay the full trip because of how unsanitary it was. They would not give us a refund and we could not get ahold of the manager. Our room was visibly not clean and disgusting. Lots of dust and mold everywhere, creating a safety hazard for my family and I, causing concern. There was also a terrible smell making it completely unbearable. To make things worse, there was bugs on our mattress, indicating that in was in fact not clean. When we asked to move to another room, they were all practically the same. Parking also raised concern. The hotel is in the same parking lot as a gas station where there are sketchy people seen walking around and seemed unsafe. Air conditioning worked but was outdated and constantly made weird, loud noises. Overall, the place was not an enjoyable stay and I would not recommend. I’m only leaving one star but truthfully, it is a zero.

Family_with_children

10/10

Exceptional

22 Jun 2026

Meagan

Clean ream and nice staff. Was here for a business trip, it got the job done.

Self

6/10

Pleasant

21 Jun 2026

Ken

Overall stay was ok. Facility is a bit dated. Our room had sand in the air conditioner, the soap dispensers were broken, and TV did not work. I called to ask for a different room. They could not give us a new room as they were fully booked, but the front desk person did come by and fix our TV and replace the soap dispensers. I appreciated the effort to fix those things. At the bottom of the staircase near our room, there was a dead mouse near the empty hot tub entrance. It did not get removed uintil the morning of our departure. Breakfast is sparse, coffee and a Costco type pastry and yogurt. Good location, but it seemed they were understaffed and had a hard time maintaining the property well. I liked that it was walking distance to a nice mall.

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Lucas

Room was ok. Not somewhere I would stay for an extended amount of time. I did sleep well but was just not very nice.

Business

2/10

Poor

21 Jun 2026

Sal

Hot tub is down the pool looks like it hasn’t been cleaned in a month. Room smells musty, black moldy spots in the bathroom ceiling, Saturday woke up to my 7 yr old seeing a big dead rat outside between building 2-3 with guts out its body. Ac stinks. Ice machine on first floor is not working. No blanket just sheets and comforter. Bathroom smells of bleach. They ran out of towels and brought us pool towels that were way too small for an adult.

Family_with_children

4/10

Poor

20 Jun 2026

Daniel

We got a room that the bath was dirty with debris and hair, the room in general looked old and dirty. They moved us to another room which the bath was clean, but the room in general was still not great, the little sofa chair had stains and we kept our shoes on at all times to not touch the floor. The outside halls were dirty, the hotel in general needs desperately to be cleaned and be updated. Staff was nice.

Family_with_children

8/10

Excellent

20 Jun 2026

Nilah

Rooms were nice and clean and staff were great. Only concern was the dead rat we saw and the smell of pee in the halls. I know the inside is more important but the rat was scary.

Family

4/10

Poor

19 Jun 2026

Kathleen

The Hotel was a disappointment. No closet in the bedroom, only a hook on the wall.
No extra blankets. Only 1/2 roll of toilet paper in bathroom and no spares.
It was a real disappointment

Partner

2/10

Poor

18 Jun 2026

Tim

Check in was 3 hours late because the rooms weren’t clean. The AC was broken. No soap. Door didn’t shut automatically. Dirty cleaning towels left in the room. Loud plumbing when other guests showered or whatever. Would not stay here again.

Partner

2/10

Poor

18 Jun 2026

Lisa

No soap, shampoo, or conditioner in the bathroom all of them were empty, which you don’t know till you get in there to take a shower. It was dirty, everything is old and rundown. Horrible place to stay.

Friends_and_family Family

4/10

Poor

17 Jun 2026

Ana

Great location, close to a lot of great things. Staff was friendly and helpful.

This hotel is much older and really not well kept. The curtains are yellow and old. It wasn’t the cleanest. Toilet was leaking. I traveled with kids and a crawler, I couldn’t get myself to put them down. It just didn’t give cozy vibes.

This stay would be great for someone that needs a quick place to stay that doesn’t mind staying at an older place and a place that hasn’t been upgraded for a while.

Family_with_children

2/10

Poor

17 Jun 2026

Trisha

Not clean, no soap in the bathroom, air unit smelled so had to sleep with no air.

Family_with_children

8/10

Excellent

17 Jun 2026

Eric

Mall with many restaurants, groceries and shops was 2 blocks away. Location was not far from water and value for room was great.

Partner

6/10

Pleasant

16 Jun 2026

Sandra

The location is great, plenty of parking and they don’t charge for it which is nice.

Family

6/10

Pleasant

15 Jun 2026

Sandra

it was okay to stay but for $200 a night it was too pricy the breakfast was just orange yogurt and coffee poor quality of breakfast

Partner

4/10

Poor

14 Jun 2026

Anne

Not enough staff at the front desk. The bathroom in our room was locked. The person came to the room and tried to open the door but said would be back with a screwdriver to open. Over 1 hour, finally went to the front asked the status and asked for another room. We won't be booking there anymore.

Family_with_children

4/10

Poor

14 Jun 2026

Maggie

Dirty room — hair all over bathroom floor, NO TOWELS (lady at the front scoffed and laughed when we asked for some, “I don’t think I have any”), phone in room didn’t work, couldn’t close the window once you opened it, half a roll of toilet paper provided for two people for two days, strange gunk on the walls and ceilings, no iron, ripped blankets …

Friends_and_family Friends

2/10

Poor

13 Jun 2026

Jose

The room was really dirty. The air vent had so much dust. Every time the room next to me close the door, my door wanted to open. I call front office because we had no body wash. The guy said that no one can take me some. When I went to get some from the counter, he gave me body wash and a cup of water how discussing is that?

Partner

4/10

Poor

13 Jun 2026

Katharine

Shampoo and soap were empty. Called front desk twice with no answer or call back. Dirty shower curtain. Dirty walls with something that had dripped down. Toilet wouldn’t flush half the time.
They don’t use anything you pay to fix up the motel. Not a 3 star. Not even a 2 star.
Front desk was nice when we checked in and out but that’s the extent of it.

Pet

10/10

Exceptional

12 Jun 2026

Maria

Everything

4/10

Poor

12 Jun 2026

Roy

This place is horrible. The walls are paper thin. The place is dirty. Bathrooms were gross. The tub had stains and doesn’t drain well. I asked the front desk “can I bother you for another set of towels?” because there was only one set, and the night front desk was a jerk. “Yeah you’re bothering me” and walked to the back. The bed is lumpy and the pillows are a sack of potatoes. Location is great to explore Monterey, Big Sur and Carmel. But man it was coming back to the hotel for some rest. My wife and I had the hardest sleeping and feeling clean. I wouldn’t stay here unless you absolutely have to.

10/10

Exceptional

09 Jun 2026

Dianne Clair

Staff was very accommodating and suggested areas to see as we were early to check-in. Room was very clean and well stocked. Parking is very easy. Plenty of room. Heater worked fine as it was a little chilly in the evening.

Family

6/10

Pleasant

08 Jun 2026

Carlynne Faye

Room didn’t have body wash and was not able to get a refill. Room didn’t get cleaned either for our 2 night stay. Place is a little old so there are some chipped paints but some corners were dirty and was not cleaned properly as well as the curtains have stains. Shower unable to change water pressure setting and the sink faucet is loose.

Pet

4/10

Poor

06 Jun 2026

Haley

Not clean at all, the window from the outside was broken. The lights and plug in by the beds were either broken or not plugged in and out of reach for us to do it ourselves. Shower was dirty. I called the day prior to see if I could upgrade my room and the gal that answered the phone was kinda rude and said since you booked through Expedia I can’t help you. Which I understood but tone is everything. just not a comfortable stay, but good enough for the night.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Roger

Good place to stay. Good customer service.

8/10

Excellent

31 May 2026

Darryl

Hotel was fine, we were there for a two night getaway. No frills or anything to exciting. Check I. Was delayed for a musical band ahead of us, but the front staff was friendly and nice. The room was okay. At the end of day 1 we arrived back to the room to get ready for dinner. The door was ajar, I had noticed you had to pull it closed with a minimal force to secure. I assume the cleaning person overlooked that fact. Fortunately no missing personal items or issues. The odd part was new clean towels were provided, however the trash wasn’t removed, the bed was not changed or made, just two bath towels were replaced. I would stay there again, but nothing note worthy.

Partner

6/10

Pleasant

27 May 2026

Stephanie

The plumbing in our room wasn’t working properly as soon as we got there

Pet

8/10

Excellent

26 May 2026

Anthony

Well the room was somewhat clean and the beds were good and chairs were comfortable and clean. Just the floor needed to be clean and mop maybe some sanitize. The bathroom was OK just at the sink was broken and that property it’s OK place to say for the price just better and lighting and and maybe one more trashcan in the room.

Family_with_children

4/10

Poor

25 May 2026

Kelsie

Staff was helpful, no towels when checking in, no water pressure, old ac smelt like mildew

Partner

4/10

Poor

25 May 2026

Naidelyn

There was pubic hairs outside the shower drain and there was lots of dust. Sofa bed did not have a liner and was very dirty with stains

Friends

2/10

Poor

23 May 2026

Rosa

The property needs a lot of TLC the only staff person there did the best she could and with a smile very friendly, but the property itself needs a lot of attention

Friends

10/10

Exceptional

22 May 2026

Vince

The room was clean & was nice. Close to everything

Partner

6/10

Pleasant

21 May 2026

Dominic

No hot water

Partner

10/10

Exceptional

21 May 2026

Mary

Great accessibility

Partner

10/10

Exceptional

16 May 2026

Alejandro

Nice place

Partner

4/10

Poor

14 May 2026

Isabela

bathroom was moldy

Partner

2/10

Poor

13 May 2026

Kristen

Room was in poor condition. Bottom drawer full of garbage and moldy food. Shower was dirty.

Friends_and_family Family

8/10

Excellent

11 May 2026

Martha

Good value, clean. Ac/heat is noisy, beds are good.

Friends_and_family Friends

4/10

Poor

10 May 2026

Joe

Cheap stay for the weekend. Floors, shower and table tops were dirty. The beds and the pillows were not comfortable. The parking lot was filled with strange people all hours of the day and night. There were people sleeping in their cars and trash everywhere outside. I will never return to this hotel even if it was the last hotel available in Monterey.

Friends_and_family Family

4/10

Poor

03 May 2026

Athalia

Staff was excellent and very courteous. The property is in a very sad condition lacking basic updates and some very concerning issues such as peeling drywall, paint, and mold in the bathroom.

Partner

4/10

Poor

03 May 2026

martin

The only good thing i really can say was the front desk was nice and they were pet friendly. All else wasnt appealing and for me it got worse i felt. From the outside the property was falling apart. Damaged walls and stuff, nothing was upkeep. Then if this matters for most idk for my wife the doors are outside. Meaning your not within an establishment and you can feel the outside weather and strangers can walk around your room hall. Now our room was on the first level. You walk in look normal, till i walk in the bathroom toilet had some kind of stain or something on the inside walls. With the seat up there was smoke ash on the rim of toilet. The make up of the bathroom had a random guy who just started diy. Cause the caulking and tiles were bad. The shower head was like out of the wall as you can see the hole. The room had like a sticky feel in the air and floor, felt disgusting as i wore my shores throughout. I feel the building could be better up keep, its below the minimum as they just barely pick up and say it ready. And I'm sure the cleaning of the rooms is done poorly cause there could of been more i say but not enough space to write all. Don't let the price fool y'all or location, a little more and drive wouldn't hurt, if not you shouldn't be staying out

Partner

2/10

Poor

02 May 2026

Tess

Horrible

Friends_and_family Family

6/10

Pleasant

27 Apr 2026

Sunil

Staff were nice, helpful. The room however was not clean. The bathroom had old soap packets there, sink and floor weren’t clean, the shower shampoo, body wash and conditioner bottles were all empty.

10/10

Exceptional

26 Apr 2026

Ekaterina

Excellent

8/10

Excellent

25 Apr 2026

Abigail

Very clean staff was friendly and helpful

Partner

6/10

Pleasant

21 Apr 2026

Andrea

The location is excellent, but the rooms are in desperate need of updating and a good deep cleaning. I could hear everyone walking outside and every time anyone used the stairs, and the person smoking outside might as well have been smoking inside my room for how bad it smelled immediately.
The staff is friendly and helpful, and it was fine to stay just for a night or two, but I probably won't book there again.

Friends_and_family Family

4/10

Poor

20 Apr 2026

Marcella

I left a message in the notes section and even called ahead the day of check in to request room access with little or no stairs. I had surgery due to cancer and cannot use the stairs. I was told that we would get a room on the second floor as this floor allows for access without the use of stairs since this hotel doesn't have an elevator. When we checked in the attendant read the note in the system but still issued us a room that had stairs on a different floor. I explained to the attendant that I spoke with Cathy on the phone earlier that day and she assured me that we would have a room with no stairs. He replied that she should have blocked a room for us but she didn't and now that's all they had available. At this point I had no choice but to endure the stairs and a far walk as well to my room. The cherry on top was that there was an almost empty used roll of toilet paper on the hook and no back up roll in sight. I only found this out the hard way after midnight. No plastic cups, no coffee cups, no coffee. It seemed like they didn't even finish stocking this room. It's not like the rates were super cheap either. The bathtub has mold in the caulking and the bathroom door is all scratched up like a dog tried to get out. I won't stay here again. I always us hotels.com and this is the first time that i have booked such a ran down room through hotels.com and I will be hesitant to use them again in the future.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Angelise

Not very clean seems they only take trash out when they “clean”. On arrival the floor was not clean or swept. The inside in the fridge was not cleaned properly there was a spill that was not cleaned. Before I could touch the bed there was already crumbs from the person before this hotel needs to do better on cleaning . I also went to open the window and it was so dusty and had spider weds like if no one has cleaned back there for months. Other than cleanliness it is a good spot everything is only 5 mins away. I loved that there was a gas station in the parking lot it’s a cute building would be better if hotel kept up with it it would be an amazing 10/10 experience if it wasn’t for

Friends_and_family Family

4/10

Poor

19 Apr 2026

Teri

Close to Hwy 1

8/10

Excellent

18 Apr 2026

Rich

Rooms were nice, property clean , seamed safe but overall the staff is amazing!!!! Friendly helpful and very knowledgeable of area , Thank You all for your hospitality 😎

4/10

Poor

18 Apr 2026

Rocky

Drafty front door, no information on wifi in room or check in, soap dispenser broken in bathroom, floor sticky, couch dirty and old, dirty light fittings, staff okay, parking spots plenty.

Partner

10/10

Exceptional

17 Apr 2026

Jorge

Todo estuvo bastante tranquilo y lo mejor es que muchas actividades quedan a solo 10 min, no es lo mejor pero por el precio realmente vale la pena.

Family_with_children

2/10

Poor

12 Apr 2026

Ranka

I have never felt the need to write a review before, but I must warn others: do not stay here. This hotel is poorly run, dirty, and potentially unsafe.
Major Issues I had was that the sheets were used and stained with what looked like urine. After staying here, I developed an itchy scalp and my son developed bites on his elbow and stomach. I also spotted insects in the room.
Lack of Service, in an 8-day stay, the room was \"cleaned\" only once—and even then, they just made the bed with the same dirty, stained, and ripped linens.
Everything was sticky. The bathroom had no vent, the toilet was uncleaned upon arrival, the tub wouldn't drain, and there was a heavy urin odor throughout the room and outside hallways.
I had to beg for towels, toilet paper, and soap. When I requested towels, I was told they’d be delivered; 4 hours later, I had to go get them myself. There were non-guests/homeless individuals loitering in the hallways to use outlets.
The staff is unfriendly and completely indifferent to customer service—unless it’s checkout time, when they are suddenly prompt to knock on your door. Save your money and your health: stay somewhere else. This was an absolute nightmare to stay and unfortunately no help from Expedia besides a little compensation offer instead of being helped to get relocated due to these poor unhealthy conditions.
WiFi doesn’t work properly and infinity cable of 10-12 channels on repeat, no other options available, so if you plan on streaming, forget it!

Family

10/10

Exceptional

12 Apr 2026

Aakash

very nice room! staff was nice and room service was quick to handle anything. The parking was nice and convenient. We had a dog and they had nice rooms for dog friendly

Partner