Name: Carmel Hill Lodge Monterey
Address: 1374 Munras Ave, Monterey, 93940, US

10/10

Exceptional

03 Aug 2026

Imran Bashir

It was a lovely stay and the team of this lodge was very friendly and helpful specially Digin

6/10

Pleasant

02 Aug 2026

Steven

The location and the landscaping. What i didn't like was it was outdated and the room was not worth what I paid for the night. Bedding was minimal.

10/10

Exceptional

31 Jul 2026

Emily

We had a great time. I loved the jacuzzi!

8/10

Excellent

29 Jul 2026

Pamela

The best part of Carmel Hill in the innkeeper. He was very kind when our travel was delayed and came to check us in quite late.

6/10

Pleasant

27 Jul 2026

Mary Ann

The coffee maker is dusty. I found insect in the bath tub. The window blinds need fix.

10/10

Exceptional

27 Jul 2026

Robert

Very comfortable room. Close to everything you go to Monterey to see

10/10

Exceptional

27 Jul 2026

Donna

Front desk service is superb - friendly, knowledgeable and helpful.

8/10

Excellent

26 Jul 2026

Scott

Staff and manager were great. Very helpful and prompt. Our room had hard floors and there was a little sand on the floor, like previous tenants had just come back from beach. Otherwise clean, nicely maintained hotel. No frills, but no surprises either.

10/10

Exceptional

21 Jul 2026

Manuel

Went out there for a week 3 night trip with my girlfriend, we had a great time and were able to check in late as we come from Sacramento. The man at the counter was super helpful and very kind. The hotel was well maintained and spacious, the hotel is close to Carmel and Monterey which we liked.

Partner

8/10

Excellent

19 Jul 2026

Denise

Staff was very friendly and helpful. The room was clean. The only drawback was the heat/air unit was fairly loud, other than that, the stay was excellent.

Family

4/10

Poor

16 Jul 2026

Brian

This hotel needs a lot of attention, couldn't wait to leave in the morning, but the husband and wife who run it (own it) were very nice and I hate to leave a bad review, but this was not value for money at all

Partner

10/10

Exceptional

16 Jul 2026

Manuel

The AC unit was on point, the general area of the inn was clean.

Staff was super helpful and location was good close to the shops and pier.

Family

10/10

Exceptional

13 Jul 2026

Amber

Very clean, great location, very helpful and kind staff.

Family_with_children

10/10

Exceptional

12 Jul 2026

Elizabeth

Comfortable stay

Family

6/10

Pleasant

12 Jul 2026

Citlaly

Place has great potential! However much of the amenities inside the room need to be updated :(
Bed sheets super cheaply and thin; pillows flat and shower curtains old, tv controls hard to use and connect.

Partner

2/10

Poor

10 Jul 2026

Megan

- room smelled like dog urine, had to air out the room and still the smell lingered
- water pressure dies after 6pm, and it’s low to start with. It goes from little water pressure to no water at all
- picnic area is full of dog feces, I had to pick up so many dog poop just so my dog won’t step on them. There’s really no other grass areas around for the dogs to relieve themselves

Partner

2/10

Poor

06 Jul 2026

Adam

Room not clean at check in. Saw cockroach in room this morning. Left by 6am

Self

10/10

Exceptional

03 Jul 2026

Heather

The staff were some of the nicest people we met on our road trip. They gave us pointers on things that were nearby and even shared where to fill up our car for the best price. Loved having an outdoor seating area that was pet friendly. Everything was clean and comfy! Totally would stay here again!

Pet

10/10

Exceptional

02 Jul 2026

Olivia

Clean room and good location

Friends

10/10

Exceptional

02 Jul 2026

Allison

Very friendly staff, rooms were nice enough. I felt very comfortable there with my daughter. Will stay again.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Margaret

Reasonable rate at a great location. Shopping and restaurants conveniently located. The staff is very courteous and helpful.

Partner

10/10

Exceptional

30 Jun 2026

Andreas

it was a very good value

Family

10/10

Exceptional

29 Jun 2026

Jasdip

Very nice property for the price in the area. Clean, well kept, conveniently across the street from the large mall. Stayed with our dog, very convenient for pet owners. Grass areas and turf on the property grounds. Den, helped us check in and check out. The most nicest, kindest, respectful, helpful, individual I have ever come across in my life. Every time I come to central coast, I’ll stay here, specifically because of the way the staff treated of us.

Pet

2/10

Poor

28 Jun 2026

Fevzi

Big disappointment. The room and bathroom were not clean even though it was supposed to be a room one no people with pets stayed, I could tell pets have damaged the bathroom door (chunks of chewed and scratch marks around the edges). We could not stay overnight, we left soon after check in.

Partner

10/10

Exceptional

25 Jun 2026

Morgan

Very clean. Comfortable beds! Location is close to everything in the Monterey area. The staff was so friendly and attentive to all of our needs. Would definitely stay here again!

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Anai

Staff was friendly.

6/10

Pleasant

24 Jun 2026

Anna

First room was not clean, dark, dingy so we were moved upstairs. It was cleaner but property was not well maintained. Office smelled funny.

Family_with_children

4/10

Poor

23 Jun 2026

Rachel

My bathroom was a little iffy. I was def glad to be only staying one night

Self

2/10

Poor

21 Jun 2026

Ethan

The front door had a gap wide enough to see through. It didn’t give privacy or the most safe environment. Then the police interrupted our sleep by knocking on everyones door

Partner

10/10

Exceptional

18 Jun 2026

Kevin

Nice clean and quiet location

Partner

10/10

Exceptional

18 Jun 2026

Betsie

It was great

Partner

2/10

Poor

17 Jun 2026

Leslie

This was the worst hotel I’ve ever gotten so filthy and dirty those “good” reviews you see are fake. Don’t waste your money here. They need deep cleaning from the ceiling to the walls to the floor.

Partner

2/10

Poor

15 Jun 2026

Kathleen

There was mold on the bathroom walls and ceiling the door was filthy the air conditioning was so dirty you could not turn and also broken our white socks became black from the filthy floors which have not been cleaned. Found hair in the bed and the only chair was broken. You have two very small bath towels which don’t even match and only one wash cloth and hand towel.

Family

6/10

Pleasant

13 Jun 2026

Marcy

The property itself is conveniently located near Hwy 1 and across the street from the Del Monte Shopping Mall. I booked this place because it was dog-friendly and offered free parking. When I checked-in, the gentleman at the front desk was very nice and accommodating. He assigned us a room that was roomy. The rooms are old and not fancy. My only complaint about this place is since it is dog friendly, property staff don’t seem to take the time to care that people do not pick up their dogs’ poo poos. I did not see any poo poo bags available in the poo poo bag station located where what used to be a swimming pool. Luckily, I always make sure I have my poo poo bags with me so I can clean up after my dog. When I went into the office to complain, the gentleman gave me the impression he would have staff pick up the poo poos and refill the poo poo bags. It did not appear any poo poos were ever picked up nor the poo poos bags refilled.

Family

10/10

Exceptional

09 Jun 2026

Betsie

All around amazing experience

Partner

10/10

Exceptional

09 Jun 2026

Anita

Great room, clean and comfortable. The front desk person was so helpful and friendly and fun to speak with. Great area and close to areas of interest to our family.

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Gabriel

Property just fine it's just a old place it'll do for a quick stay nothing extravagant. Rooms are big just needs a little attention. When we entered the room was super clean an smelled clean thats a plus for us ..

Partner

4/10

Poor

07 Jun 2026

Jasmine

DIRTY
Other peoples trash in the room, loud if you’re downstairs, looks like it had never had a proper cleaning. Walls dirty, handles dirty, totally gross. I stay at hotels/motels all the time and this was one of the worst. Couldn’t wait to get out.

Partner

10/10

Exceptional

06 Jun 2026

Rodrigo

Dan was great. He helped us out so much during our stay. He was friendly, polite, kind, and the reason why we'll be returning again in the future. Dan deserves a raise!

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Melody

The room was nice and clean and the staff was great when Checking in. I have stayed here many times because of the service and the cleanliness. Affordable most of the time also.

Friends_and_family Friends

6/10

Pleasant

02 Jun 2026

Michael

The room was clean, but the place needs a lot of maintenance. Ok place for a night but not much more than that.

Partner

2/10

Poor

30 May 2026

TROY

Dirty, never again.

10/10

Exceptional

29 May 2026

Catherine

It was a great stay. The staff, especially Dan was so helpful, accommodating and was very nice. We ran into an issue with our car and he helped resolved it for us without question.
We will stay in the same property when we go back this summer

Thank you,

Family

10/10

Exceptional

26 May 2026

cesar

10/10

Partner

6/10

Pleasant

19 May 2026

Harlyn

It was ok

Partner

10/10

Exceptional

18 May 2026

Edna

Great staff

4/10

Poor

18 May 2026

Armando

Called around 8 pm to ask how late I could check in, no one answered. Called again and person answering the phone was not very helpful and somewhat rude, I could not understand her or she could not understand me. Was able to check in a little before 10 once the clerk unlocked door to office, strong curry smell in the office.

Outside I could see a lot of unused equipment and furniture laying around, inside room had an odor, smelled like pets. Needed an Iron and where the iron casing was on the wall there was no iron or ironing board. Linens appeared to be clean but after laying down on the sheets I was bit on my arms by either fleas, spiders or bed bugs.

I guess I got what I paid for at this place but never would stay here again.

Self

4/10

Poor

17 May 2026

Paul A.

Good price but the room is older and not clean, the walls are thin

Partner

10/10

Exceptional

13 May 2026

Chris

Great place very clean and I got to take my dog

6/10

Pleasant

09 May 2026

Shaan

Okay motel but bathroom had drain flies

8/10

Excellent

07 May 2026

Lilibeth

Basic clean room

Partner

10/10

Exceptional

06 May 2026

Tyler

Perfect location, staff was awesome!

Self

6/10

Pleasant

02 May 2026

D

Staff was very friendly and helpful. This property could use new towels and a few updates to the room.

8/10

Excellent

27 Apr 2026

Marcia

Clean room, great bed, unbelievably helpful front desk staff. Location and price were great for a one night stay

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Madeleine

Stayed here for Big Sur marathon. Staff was excellent, very responsive to questions, lots of info when we checked in, and answered the phone at 3:30 am when we had a room key issue after dropping of the runner at the bus pick up. Super grateful for their help. The room was not super clean, had a wet bathroom floor and some dusty and grime. Toilet and faucets a little old. But everything worked well, temperature was good, very good quality for the price.

Family_with_children

6/10

Pleasant

25 Apr 2026

Kimberly

We got the room with a private hot tub. The room was in need of renovations. The pole holding the shower liner was being held up by a hook in the ceiling. There were stains in the bath tub. The floor needed a good deep clean. The key hole in the front door was broken and the door itself did not close entirely. I would not stay here again. The staff was nice but $300 a night is steep for poorly maintained motel.

Pet

2/10

Poor

21 Apr 2026

Tammy

No bath towel, no face cloth,hand towels.Hair on the pillow,the window cells were covered in inch thick dust as well as the air conditioner.All dressers & counters sticky and dirty.I booked this through the Hotel app and of course they asked me for a review the same day I checked in, so I mentioned all these issues.10 o'clock at night I get knocking on the door when we're fast asleep and the person would not go away.As I looked at the peep hole I realized it was the guy at the front desk, but still did not open it. I was very tired from a long drive.Then not even a minute after that, the phone starts ringing, so I finally answered. The front desk person was trying to respond to the review that I wrote and asking me if I wanted to be move to another room.Seriously if someone doesn't answer the door, especially in a hotel, why would they be consistent about trying to get a hold of you unless there was a serious issue?.
The next day he did apologize, but this is downright ridiculous. I'm frustrated by the hotels out there that now just lack any type of responsibility and further failure to maintain a hotel room. Unfortunately, there's no recourse for the consumer who books these things.
It's unconscionable to charge over $200 per night for hotel rooms that are dirty and poorly maintained.I'm dismayed by hotels that abdicate their responsibilities and fail to provide even the most basic amenities, including a clean environment. DO NOT RESERVE A ROOM HERE.!

2/10

Poor

20 Apr 2026

Monica

dirty sheets , dirty fridge dirty microwave EVERYTHING BAD

10/10

Exceptional

19 Apr 2026

Charvina

I had an amazing time staying with my pup at this hotel. Also, it's close to everything shops, restaurants and freeway. I would stay here again.

Self

8/10

Excellent

17 Apr 2026

Cody

Not the nicest hotel but also not the worst! Good for the price. Quick drive to downtown. Staff was very friendly and helpful.

Family_with_children

6/10

Pleasant

16 Apr 2026

Carolina

The room was clean, however room needs updating and bed not comfortable. Hallway not clean and garbage cans out in hallway overflowing with garbage on arrival and remain the same next morning at check out. I don’t recommend.

10/10

Exceptional

15 Apr 2026

Karen

Yes, AC worked great the room was very clean and parking was easy right infront of our room.

Family_with_children

8/10

Excellent

14 Apr 2026

Joel

heater worked well, bed was good, pretty simple place for a night.

Self

4/10

Poor

13 Apr 2026

Le Jean

The Staff was extremely friendly; but I don’t recommend this place as long as you have other options. The room was very old and in poor condition. The bed sheets were still a little dirty. If this is the best that you can afford, then all the best to you.

Partner

4/10

Poor

13 Apr 2026

Le Jean

The Staff was extremely friendly; however, I would Not recommend staying at this property unless it is the only place you could afford. The room was old and in poor condition, and the bed sheets were still dirty. The Staff was wonderful, but I wouldn’t come back sorry to say.

Partner

10/10

Exceptional

12 Apr 2026

Daisy

Such amazing location / service and room was clean and spacious !

Self

4/10

Poor

11 Apr 2026

Bryanna

The man that checked us in was really nice. From the outside, the hotel was not too bad but when you get in the room, not so much. There was blood on the bathroom door frame and the bedding had stains. The rooms and bedding just really need an update.

2/10

Poor

08 Apr 2026

Leonard

The good and the bad. Well there was not much good unfortunately. And the photos speak for themselves. The room was bad we had to go to the market and grab cleaner and sanitizer. We made the best out of the situation but in all would not come back. Their was just to much to try to show and explain. Photos online make it look nice and clean but that's not what we got.

Partner

10/10

Exceptional

08 Apr 2026

Douglas

Very friendly, goes above and beyond

Partner

10/10

Exceptional

08 Apr 2026

Lindsay

The room was very clean, and the staff was absolutely amazing and sweet.

Family

10/10

Exceptional

07 Apr 2026

Jennifer

This was a great motel for an overnight stay. I went to a concert in Carmel and stayed here overnight. The staff was very friendly and provided a lot of information about the area. The room was spacious and had all the amenities I needed for an overnight stay. It was also in a great location because it was across the street from a mall overall great day and I look forward to coming back next time. I’m in Carmel.

Self

10/10

Exceptional

07 Apr 2026

jonathan

Clean room great owner good comfortable bed happy with the stay and convenient location

10/10

Exceptional

06 Apr 2026

Ashlyn

Amazing as always! Super friendly staff and clean rooms

Partner

10/10

Exceptional

31 Mar 2026

Steve

The gentleman at the front desk was very friendly and helpful. He noticed it was mine and my granddaughter's birthday and was kind enough to waive the pet deposit.

Family_with_children

10/10

Exceptional

30 Mar 2026

JOSEPH

Yes

6/10

Pleasant

30 Mar 2026

Ramona

Staff was very friendly. The property was run down and rooms had damage. It was an ok stay for the price.

Partner

10/10

Exceptional

27 Mar 2026

Gregory

Dan was the most helpful host

Self

10/10

Exceptional

25 Mar 2026

ron

EVERYTHING WAS GOOD THANK YOU

Partner

10/10

Exceptional

25 Mar 2026

Margarita

A beautiful location near all the Monterey atteactions. Staff was friendly and provide nice insight on where to go and dog friendly spots for quick walks. The place has the essential items needed wifi, coffee, & toiletries.

Partner

10/10

Exceptional

25 Mar 2026

Jessica

Straight walk to the shopping center
Wonderful staff

10/10

Exceptional

23 Mar 2026

Ronda

Dan, the manager, is probably one of the nicest guys you’ll ever meet. Always smiling. Always happy to help you.

Self

10/10

Exceptional

23 Mar 2026

Ashley

Clean room and the staff was very helpful and friendly! Will definitely be staying here again in the future

6/10

Pleasant

22 Mar 2026

bakytkul

Good size. Comfortable mattress.
Only partialy updated . Very basic. Could be better cleaned. BUDGET.

Family

6/10

Pleasant

20 Mar 2026

Melissa

The room was clean and adequate. The water did not taste good. The person above us was quite loud in the night - seemed like the ceiling was very thin. Very nice staff. Dan is the Man!

Partner

10/10

Exceptional

20 Mar 2026

Joshua

Everything was adequate

Partner

2/10

Poor

16 Mar 2026

Kristine

I was very disappointed with the cleanliness of the room. The beds were terribly dirty, and there were dried, dead bugs on the sheets. This is something housekeeping should absolutely notice and clean before guests arrive. It made the stay very uncomfortable.

Family_with_children

8/10

Excellent

16 Mar 2026

April

Pet friendly, and very convenient location, walking distance from del Monte mall and restaurants and walking paths. They did have an area for pet relief (artificial grass, a bit smelly). Staff check in experience was weird, the front desk staff made a big deal about payment and not handling touching my CC and asked me to read my cc number out loud which I thought was odd.

Pet

6/10

Pleasant

15 Mar 2026

Jason

It serve my visit purpose.

10/10

Exceptional

10 Mar 2026

Natalie

The room was clean, staff was great and it was conveniently located

Partner

10/10

Exceptional

24 Feb 2026

Daniel

The front desk gentleman was very kind and helpful.. Room was small but clean.

Partner

10/10

Exceptional

23 Feb 2026

Sabrina

Clean room, convenient location and friendly staff

Family

10/10

Exceptional

21 Feb 2026

Leonard

👍👍👍👍

6/10

Pleasant

20 Feb 2026

Thomas

The room was fine. Service was friendly. Jacuzzi in the room was nice but could use a cleaning.

Partner

8/10

Excellent

16 Feb 2026

Cynthia

Great staff, clean room, comfortable bed and nice outside landscaping.

Friends_and_family Family

8/10

Excellent

15 Feb 2026

Lidia

Staff was great, very clean.

2/10

Poor

14 Feb 2026

Jose

Staff was nice however property condition were not great. Bed sheets had a foot print, remote was so sticky it was unusable and tub was either stained or dirty. Reported to staff and he responded by trying to clean room again while we waited outside. After bed sheets had stains, tub was just as dirty. Did not stay

Partner

10/10

Exceptional

13 Feb 2026

Karen

great front desk host! room was very clean

10/10

Exceptional

09 Feb 2026

Ashlyn

The room was very clean and the staff was so friendly! I brought my fur baby and the gentleman that check us in gave a list of restaurants and beaches that were pet friendly!! We had such a great experience here!

Partner

10/10

Exceptional

09 Feb 2026

Julio

The room was very nice and clean. The staff was very friendly and courteous.

Partner

8/10

Excellent

01 Feb 2026

Doreen

Room was very clean. Location was fine. Staff was helful and knowledgeable. Bath towels seemed very old and frayed..long strings hanging off and piecesbfalling off. I liked the size of the fridge and freezer! The bed and pullows were very comfortable

Leisure Self