Name: The Arbor Inn Monterey
Address: 1058 Munras Ave., Monterey, 93940, US

10/10

Exceptional

02 Aug 2026

olga

Very nice and a good location in Monterey near Carmel and the Big Sur. At crossroads. A good price for these times. The assistance from Expedia was constant and effective.

8/10

Excellent

02 Aug 2026

Samantha

Clean property! Stayed less than 12 hours. Bed was a little stiff but everything was clean and felt safe.

4/10

Poor

31 Jul 2026

Bonnie

I was in town for three nights to visit family and just needed a basic room. My stay was disappointing. The commonly used parts of the room were clean - bathtub, sink, toilet and table tops. But the overall cleanliness of the room appeared to have been neglected for a very long time. Thick layer of dust on the baseboards, especially in the bathroom area. Mildew in the bathroom door jam and ceiling, the window sill was dirty, mildew on the curtains, mildew on the air-conditioning/heating unit. Drips of I don’t know what on the wall, dirty face plates. I can’t speak to the property as a whole, but the room I stayed in needs a thorough deep cleaning from ceiling to floor. I checked out a day early and informed the front desk of the condition of the room when I checked out. I had inquired about changing rooms when I first arrived, but the hotel was sold out for the weekend and a room change was not possible. She told me if I had told them they would’ve tried to clean the room right away. But this wasn’t a quick fix like cleaning a dirty toilet, this room needed hours of cleaning. I travel a lot and have stayed in many hotels, and this was the filthiest feeling room I have ever stayed in. I was surprised that this lack of cleanliness was considered acceptable by management as they assigned this room to me for use.

Aside from the cleanliness concerns, the property was quiet and felt safe and is in a convenient location with free parking. The bougainvilleas are beautiful.

8/10

Excellent

31 Jul 2026

Marion

Convenient location and easy parking. Rooms were clean except there was some mold in the bath/shower grout.

10/10

Exceptional

30 Jul 2026

Jessica

A nice stay for our Road Trip down Highway 1! Very cute and quiet spot!

10/10

Exceptional

29 Jul 2026

Angelica

The hotel is located perfectly in the middle of Monterey and Pacific Grove, and Carmel is 5 minutes away. A plus, it’s s within walking distance to Alvarado Street and the Wharf.
The hotel was extremely clean, safe, parking is right in front of of your room.
The office was very accommodating and personable. I would definitely recommend it, and will there again. Happy travels!

6/10

Pleasant

28 Jul 2026

Glendis

Overall, we had a good experience. The only thing to keep in mind is that the air conditioning in our room wasn’t working properly.

10/10

Exceptional

28 Jul 2026

Dan

Great place

10/10

Exceptional

27 Jul 2026

Jasmine

Staff were extremely helpful! The place was tidy and cozy.

10/10

Exceptional

25 Jul 2026

Amith

Decent stay

10/10

Exceptional

25 Jul 2026

Melanie

It's clean, staff was really nice and helpful. Parking was tight maybe because we came in late. AC is good as well.

2/10

Poor

22 Jul 2026

Jason

The room was gross. Our sheets had it look like a blood stain. We called the front desk and they told us we needed to take the sheets off the bed and bring them to them. They asked if we wanted both new sheets not just the one that had the stain. When we brought them to the front desk, they never once apologized. I asked for a refund and was refused. I will never go here again. The carpet was disgusting and would not walk on it with my bare feet. The remote control was also very tacky and gross. Do not recommend.

10/10

Exceptional

21 Jul 2026

Michael

Was super cute and convenient! Just needed a quick stop and it was perfect, downtown is right there just a walk away perfect for dinner and ice cream and the aquarium is only 9 minutes away. I definitely recommend if you just want to take a nice break from reality.

10/10

Exceptional

21 Jul 2026

Juanita

The property and staff were excellent! I booked 2 rooms, will definitely come back next year.

Friends_and_family Family

2/10

Poor

19 Jul 2026

Eugenio

Staff was nice, that's it. Left early out of a prepaid room and had to get a hotel where the door could properly lock. Hotel felt dingy.

Family_with_children

8/10

Excellent

18 Jul 2026

Alexis

Great place to stay but received some attitude when requesting extra towels. Front desk said we already had two in our room when we asked for two more and made us bring our towels back to get new ones.

Partner

6/10

Pleasant

17 Jul 2026

Carolyn

I guess for what we paid it was fine . Housekeeping needs to do their quality control .
Mirrors need to be detailed , coffee machine was there without cups , one water cup .
Light bulb out ,Room was dark
We like to relax but no nice chair to do that in .
Maintenance came by with the things we needed the next morning .
It was ok

Partner

8/10

Excellent

17 Jul 2026

Roey

The pros and cons. Pros are; excellent location central to everything, pretty clean8.8 (sheets and bedding and bathrooms were very clean), parking is free, price was great. Overall good place to stay, right price and would again but would look into other options as well.

The cons; There is no daily cleaning even though it’s listed as having it. One room was great (252 - large with beautiful vaulted high ceilings)) and one room had a smell (172) like the room wasn’t aired out in ages, old dated carpet and drapes,, Office was closed when wanted toilet paper.

8/10

Excellent

17 Jul 2026

COLETTE

Parking was easy

Partner

4/10

Poor

16 Jul 2026

Brad

The property is older and needs remodeled. There were no amenities. The wifi did not work for all days we stayed. When I mentioned it to the office the manager told me to restart my computer. However they had their wifi blocked so it could not be used on a laptop. If you simply want to sleep, the place was okay. Anything else, I would not stay here again.

Partner

8/10

Excellent

14 Jul 2026

Carley

The inn was a nice and quiet stay. Staff was friendly, helpful, and had very quick response times. Price was extremely budget friendly. We do feel, however, that you get what you pay for. The floors were fairly dirty. Didn’t seem that way at first, but after our kids ran around the hotel room a few times with bare feet, their feet were BLACK. The bath drain stopper also did not work so it made giving the kids a bath, fairly difficult. The AC unit also worked great the first night, but then started going out the second night. After some fiddling with it we got it to work and then just didn’t touch it for the rest of the time. But like I said, no real serious complaints here. All these things are easily fixable and we knew that things weren’t going be 5 stars given the price. In saying that, we would stay there again

Family_with_children

4/10

Poor

13 Jul 2026

James

This is as 2 star as a 2 star hotel gets. 1960s motel vibe with very few updates. Cramped rooms, old sheets and towels, plastic cups, uncomfortable pillows. It’s all very basic. You get what you pay for, right? And Monterey is expensive so you either have to book a two night minimum or pay $600+/night. The other one night option is to stay in these charmless motels on Munras. And to leave as soon as you can the next morning. On the positive side, the doors do lock. And the bathroom was clean. Star one and star two.

Partner

10/10

Exceptional

13 Jul 2026

Sai Kiran

Very clean and safe

Family

4/10

Poor

12 Jul 2026

Kristen

The beds were awful, super uncomfortable. Parking was a nightmare. The walls are VERY thin. Could hear the people next to us, which made the stay very awkward.

Family

8/10

Excellent

12 Jul 2026

Angela

All good

Partner

10/10

Exceptional

11 Jul 2026

BRONISLAVA

Very basic motel style but clean safe & outside is so pretty! husband and wife keep the property outside and inside, very clean. Air conditioning works well and very close to military base where my child was. Definitely walking distance to many coffee shops and food place. Jack in the box across the street. Ice machine is by parking lot and we stayed on opposite side so I never used it. We had a basic two full size beds and the quality of linens were good! Bed comfy! We will definitely stay here again. Parking could be scarce depending on the time you return. We always found parking, but sometimes it was not right next to the room which I prefer. Pleasantly surprised by this property as I was very worried about staying in a motel versus a hotel just a personal thing maybe but very happy with it!

Friends_and_family Family

2/10

Poor

11 Jul 2026

Vinay

There was mold in the room and the place was not kept up.

6/10

Pleasant

11 Jul 2026

Blake

An additional pillow was refused and an additional towel was reluctantly given for a two night stay

Family

10/10

Exceptional

10 Jul 2026

Holly

We stayed in the room with the fireplace which was perfect since it was in the 50s when we arrived!! We’re from AZ so we needed the heat of the fireplace. Staff were friendly and the place was very clean!

Partner

10/10

Exceptional

09 Jul 2026

Ellen

Friendly, helpful stsgg

10/10

Exceptional

08 Jul 2026

Susan

Staff was friendly, room was comfortable.

8/10

Excellent

07 Jul 2026

Kymberly

The location is perfect. The property exterior could use a little paint and sprucing. My room was small and on first floor so definitely can hear the people above you but it was worth it for the price compared to other places!

Self

8/10

Excellent

06 Jul 2026

Breanna

Clean room, quick check in, nice stay close to the aquarium and main hot spots to check out in town !

Partner

8/10

Excellent

06 Jul 2026

Jessica

This is my second time staying a The Arbor Inn. I love how close this place is to all of Monterey, easy access to the freeway, cannery row, and the Fisherman's Warf. The room I stayed In was smaller than the first, and there wasn't a secondary lock on the door. But other than that the rooms were clean and there was air conditioning, and ample parking to come and go.

Family_with_children

4/10

Poor

05 Jul 2026

Wei

The location is great, close to the Monterey Aquarium and Fisherman’s Wharf. One minor issue was that the bathroom sink faucet had a very weak water flow. I didn’t bother asking to fix for one night stay, so I ended up using the shower to wash my face and hands instead.

Partner

10/10

Exceptional

05 Jul 2026

Chamnan

Very nice location

Family_with_children

10/10

Exceptional

03 Jul 2026

Charles

Such a beautiful place, great hotel and great service

Partner

4/10

Poor

02 Jul 2026

Theresa

Basic hotel for exploring the Monterey Bay area. Staff was fine, except the woman tried to charge me extra because I left the key in the room Esther than bringing it to the front desk at checkout.

6/10

Pleasant

01 Jul 2026

edward

Older motel with dated appliances but well kept, clean, safe and meets your basic needs for an affordable place to stay.

Self

8/10

Excellent

30 Jun 2026

Katie

The room was clean and spacious. There was terrible water pressure in the shower but we survived.

Family_with_children

8/10

Excellent

30 Jun 2026

Meghan

The hotel was nice. We only stayed one night. Wasn’t anything fancy. But it was nice.

Family_with_children

8/10

Excellent

29 Jun 2026

Jessica

We enjoyed our stay at Arbor Inn and appreciated how close it was to Cannery Row and the aquarium. A few things to note about noise: you do get road sounds so earplugs are recommended for light sleepers. Some of the rooms (like 134) have doors right by the staircase, so you’ll hear people going up and down all afternoon and leaving in the mornings. Also, the walls are fairly thin and you can hear your neighbors’ talk/ their tvs/ etc. It’s not flashy, but it was clean and comfortable enough for a two-night stay where we were out exploring during the day.

Partner

10/10

Exceptional

29 Jun 2026

Dana

All of the staff at this property were extremely nice and accommodating. Special shout out to Jay who was able to make things happen for me and my family that I consider above and beyond. Would definitely book another stay.

Family_with_children

10/10

Exceptional

29 Jun 2026

Anne

Parking was easy and close to room. Bed was very comfortable!

10/10

Exceptional

29 Jun 2026

Liang

A nice place to stay.

Self

8/10

Excellent

28 Jun 2026

David

Clean, quiet room, helpful staff, good location.

Partner

4/10

Poor

27 Jun 2026

Julie

The staff working at the desk wasn't friendly. We requested for extra towels and she told us we can't have more than 2 and that there will be no house services the next day. Not sure why she told us this when we were leaving the next day.

Partner

10/10

Exceptional

27 Jun 2026

Monica Grisel

Very good costumer service, the place is very beautiful and comfortable

Friends

8/10

Excellent

27 Jun 2026

David

Quiet, reasonable, clean. Great bed.

Partner

10/10

Exceptional

27 Jun 2026

Michael

Checkin was easy and friendly

Partner

8/10

Excellent

26 Jun 2026

Joshua

If you just need a clean place to sleep for the night, that is still pretty close to everything you need and cheap, this is your place!

Self

2/10

Poor

26 Jun 2026

Bijan

I booked this hotel through Hotels.com because of its high ratings, but my experience was nothing like the reviews suggested.

The problems started at check-in. When I asked about getting fresh towels the next day, I was told to wash and reuse my dirty towels. Only one bath towel for 2 night stay. I was also told that trash would not be picked up and that I would need to take it to an outside dumpster myself.

Once in the room, I discovered the toilet was making strange noises and would not flush properly. When I reported the issue, the manager told me that if I used the room, including the toilet, I would be charged for at least one night. I had to bring her to the room to inspect it and verify that I had only attempted to flush the toilet and had not actually used it.

Instead of offering a solution, the manager told me I could cancel if I wasn’t happy. I immediately booked another hotel, only to be told afterward that I couldn’t cancel because I had booked through a third party. I then spent about 45 minutes on the phone with Hotels.com trying to resolve the situation. When the hotel was contacted, the manager admitted she had told me I could cancel but claimed it was a joke.

As I was leaving, she told me that I had a bad attitude and that she was happy I was not staying there. That pretty much summed up the level of customer service I experienced.

Buyer beware. Good luck if you choose to stay here.

Partner

10/10

Exceptional

25 Jun 2026

Paulina

clean room, nice staff, good air conditioning

Partner

10/10

Exceptional

25 Jun 2026

jennifer

Great stay, the staff was very nice and helpful. Great location as it is close to the outdoor mall with restaurants and a movie theater. Also close to fast food places. I like the patio chairs outside the rooms so you can still relax in the fresh air. Would stay here again.

Partner

8/10

Excellent

24 Jun 2026

Samantha

The room was very clean which was nice but the A/C didn’t work very well and room was too small. I was always having to walk sideways to get past the bed and fridge area. It’s a good place if you’re looking for a reasonably priced hotel! The staff was very nice and professional.

Friends

10/10

Exceptional

24 Jun 2026

Jonathan

Comfy stay for a great price

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Raquel

Decent place to stay. Beds pretty comfortable but pillows not.
Parking was small places but otherwise I would recommend

Partner

8/10

Excellent

22 Jun 2026

Juliet

They need better shower curtains

Friends

6/10

Pleasant

21 Jun 2026

Daniel

This place is in a good location but other than that we were not very impressed. It felt dated, small and was not very good overall. We would not stay here again. The bathroom was tiny, the bath was very old and small making showering challenging.

Partner

10/10

Exceptional

21 Jun 2026

Jessica

It was a pleasant experience

Partner

10/10

Exceptional

21 Jun 2026

Hollie

This was an adorable property that was close to the beach, aquarium, and downtown. Parking was easy because it’s a small property. The room is very large and it was nice having really cold AC and a fireplace in room. The bathroom was a bit dated but clean and functional.

Partner

10/10

Exceptional

15 Jun 2026

Shudip

good deal

Partner

10/10

Exceptional

13 Jun 2026

Jose Rubelsi

Very good option and very close to the different attractions

Partner

2/10

Poor

12 Jun 2026

Alisa

Wasn't great. Stayed there as a woman traveling alone and the windows didn't lock

8/10

Excellent

11 Jun 2026

Geoffrey

Good value, only thing I didn't like was 3rd floor for fireplace. A walk up, but I knew that going in. I'd say above average for price range.

Self

8/10

Excellent

10 Jun 2026

Scott

Clean room and comfortable bed - safe and close
Location and well priced rates

Partner

10/10

Exceptional

07 Jun 2026

Ellen

Staff was friendly and helpful. Room was clean. Weather was perfect and I was able to open the window in the room when I was there. Arbor Inn is 5 to 10 minutes drive from multiple attractions and 20 minutes from Carmel. Great location and value.

Family

10/10

Exceptional

06 Jun 2026

Melissa

Very clean rooms. The bed was comfortable. Liked the location, Very convenient to tourist attractions nearby. Quiet and charming.

Partner

10/10

Exceptional

05 Jun 2026

Kathryn

Everything was great! The staff were friendly and the room was clean.

Family_with_children

8/10

Excellent

02 Jun 2026

Victoria

Great stay, room was extremely clean and the property was adorable but just beware that the property is very loud and you will hear everything from the outside in your room. Specifically in the room right next to the lobby, I heard everything from the garbage truck at 4 in the morning to people yelling and stomping checking in at 3 AM. It would be nice if management put up a sign to acknowledge quiet hours, but otherwise I know this is not managements fault but if you are looking for an extremely quiet place then this is not your hotel.

Self

10/10

Exceptional

01 Jun 2026

Kathryn

This is a nice clean little hotel at a reasonable price! Perfectly fit our needs for two days in Monterey! Rooms were very clean and front desk. Staff was very nice. Free parking and handy to everything we needed! I would stay here again! No breakfast, but it was perfect for our needs!

Family

10/10

Exceptional

01 Jun 2026

Serena

The room was clean, staff was friendly, and check in was quick. Lots of parking and ac worked well.

Partner

10/10

Exceptional

01 Jun 2026

Monica

Great location, great service, great room!

Partner

10/10

Exceptional

31 May 2026

Parvathavardhini

Clean comfy room and easy parking. Staff was friendly

Partner

10/10

Exceptional

30 May 2026

Chris

Clean, easy parking and check in. Bed was fine. Good location. Motel was very quiet which I appreciated.

Self

6/10

Pleasant

30 May 2026

Sheyla

The place itself is nice, but—I don't know why—I slept so poorly in those beds.

Self

10/10

Exceptional

28 May 2026

Lurana

The room itself was spacious and clean, and there was a large parking lot for guests. The room included an air conditioning unit that provided control over the room temperature. Room cleaning was only administered at request, and we weren’t sure if they would make it to clean our room in time. It was also a bit of a challenge to get fresh linens. Overall, the property was clean, and the room we received was a good value for the price. The amenities and helpfulness of the staff could use a little work.

Partner

8/10

Excellent

27 May 2026

Cricket

It mentioned continental breakfast and there was none. Good location and price.

Family

8/10

Excellent

26 May 2026

Sierra

The place was clean, and the staff was friendly, helpful, and knowledgeable about the Santa Barbara area, helping us maximize our visit. Very cute and well-maintained. Parking was easy and near our room. The walls were a little thin, so it was easy to hear people and commotion from inside the room at night.

Friends

2/10

Poor

25 May 2026

John

The hotel misrepresents its amenites .It is a 25 minute walk from the water ,in an inconvienent lovation . There is no where to sit outside . Staff's attitude is they are doing you a favour and you are not paying for your room 😢. We were there two nights no maid service and dated rooms . Asked for more pillows never showed up. Would never go there again .

Partner

10/10

Exceptional

24 May 2026

Robert

Helpful friendly staff with nice location and clean room and property. Will be staying in the future!

Partner

2/10

Poor

24 May 2026

Alexandra

The staff was rude and completely uninterested in the comfort of my party. I was there with my cousins and we had three rooms between us. The rooms are very dated and smelled musty. My room was horrible, dark and especially musty so I asked for another room and the manager/owner lied and told me they were fully booked. I told him that there are several empty rooms as I saw the doors open and the cleaning staff working on them. I was already on the property, paid in full so give me another room! He finally backed down and did. Also, they ran my credit card before I even checked in and I wanted to put the charge on my debit card instead and they refused to make the change. They gave my cousin a very hard time when she asked for extra plastic cups, the cheapest ones you can buy! The coffee they put in the rooms tasted like toilet water with dirty socks. I literally gagged after the first sip. Finally, check out time is at 11:00 and the cleaning staff was knocking on my door at 10:00 wanting to get into the room. In closing, if this was the only hotel available in Monterey I would cancel my trip!

Family

10/10

Exceptional

22 May 2026

David

Great little hotel always enjoy the stay and the location of this property

Family_with_children

8/10

Excellent

21 May 2026

Mauricio

The place needs deep cleaning

10/10

Exceptional

20 May 2026

Edgar

Clean room and check in was quick

Friends_and_family Family

4/10

Poor

20 May 2026

Karina

Area was great, but the hotel room just wasn’t cleaned like supposed to be. The restroom toilet had smudges on it.

Partner

10/10

Exceptional

18 May 2026

ELIZABETH

My stay was comfortable and safe. I traveled alone(I am a woman)so safety is obviously a major concern to look into and I felt very safe there. I felt like at home, I saw nothing but families all around me. The street and outside area was also safe. The staff was very polite, patient and caring. The lady at the front desk gave warm vibes. The TV is a little out dated, nothing wrong with local TV, but if you are looking into streaming like YouTube or Netflix you won't be able to here. Other than that my sleep was so good, bed was comfy 😌

Self

10/10

Exceptional

17 May 2026

Sandra

Parking was easy and right in front of our room. The room was very Spacious and clean for me and my children. We felt safe and comfortable.

Family_with_children

10/10

Exceptional

16 May 2026

Timothy

WiFi in room terrible, location great, staff friendly.

Partner

10/10

Exceptional

15 May 2026

Linda

.

8/10

Excellent

14 May 2026

Doreen

Issue with a lamp that did not work but was quickly resolved by staff. No room service was available and did not have wash cloths to exchange with the office the next day

Friends

2/10

Poor

11 May 2026

Mary

Don't go by the pictures!!! This was the worst place I have ever stayed and I have stayed at a lot of places. Filthy room, hair in the skin and on the pillows, the tub was dirty, the sheets had stains, the window lock was broken and the screen was hanging off, there was inches of dust all over the edges and light fixtures and the sheer's were shredded. The room as very old which is normally ok, but nothing worked properly. The fireplace was broken, the water dribbled in the sink & shower and nothing, not even the ice bucket had been replaced since the 1960\"s. The outside is just as dilapidated as the inside and the parking is very tight. If you have a full sized pick up, you wont fit it in one parking spot. We came back from dinner and the spots that were left we could not fit in because the other trucks & SUV's had to take up two spots. We went with another couple and their room was even worse then ours! We spoke with the lady at the front desk and she said because they were booked, they didn't have time to check the rooms. She apologized and told us that's all she can do is say she's sorry. We asked to speak with the manager and she said the manager was not in and she didn't know his name or have his number??? It was so bad that we didn't want to stay there, but all the nearby hotels/motels were sold out because of the events taking place that weekend. We had to stay there for the night so we slept on top of the bed in our cloths and jackets. It was terrible!!!

Friends

8/10

Excellent

11 May 2026

Edwin

Overall a good places to stay in. They even helped us when we told them we would arrive super late.

Partner

10/10

Exceptional

11 May 2026

Zachary

Wonderful staff, great location, and very nice room for a great price.

10/10

Exceptional

10 May 2026

Mohita

Exceeds expectations

6/10

Pleasant

10 May 2026

Reynaldo

Parking is tight, we had to do street parking coz there's no parking available. The room is clean ! Just notice the towels esp the face towel was dirty, seems that it wasnt washed or maybe not properly washed.

8/10

Excellent

09 May 2026

Ronald

Fireplace

Partner

10/10

Exceptional

08 May 2026

Jamison

Plenty of parking and very clean room. I didn’t really see any staff just because of when I checked in and how busy I was during my stay.

10/10