Name: SureStay Hotel by Best Western Seaside Monterey
Address: 1893 Fremont Boulevard, Seaside, 93955, US

10/10

Exceptional

21 Jul 2026

Lizette

Great place to stay. It was clean and very calm area

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Arturo Rivera

The location it's incredible, the staff very corteus and friendly. I highly recommend it.

6/10

Pleasant

19 Jul 2026

Stephanie

It was a very basic motel style room. No black our curtains so light shown in the room 24/7 from street lights at night to the bright sun. Floors were pealing and uneven. No comforters on the bed so it was pretty cold all night even with the AC off. The water from the faucet had a very gross smell. Overall it was okay but would not book here again.

Family

6/10

Pleasant

19 Jul 2026

john

Was ok

6/10

Pleasant

18 Jul 2026

RAYMOND

The room was very spacious as we were traveling with 3 adults and 2 children, however the shower barely worked, very unpleasant, there \"continental breakfast,\" consisted of cold cereal, bread, and cold waffles. Location was pleasant.

Family_with_children

6/10

Pleasant

15 Jul 2026

Melanie

Room did not seem clean, specifically the bathroom floor. Sheets were clean and smelled good. Pillows were comfy, but the bed was not. Not a bad room but was too much for what was provided.

Partner

6/10

Pleasant

15 Jul 2026

Matthew

We chose this hotel because of other reviews, the floors in the room we filthy. So dirty they left your feet black, the breakfast options were horrible. Frozen defrosted waffles, bread for toast, stale cereal, hard boiled eggs and yogurt. The beds were not very comfortable at all \"like you are sleeping on a bench.

Family_with_children

10/10

Exceptional

13 Jul 2026

Nikolay

Staff at the hotel very nice and friendly.

Family

8/10

Excellent

13 Jul 2026

Gary

Good stay overall. Parking is pretty horrible. Other than that, not too bad. Staff was very kind and helpful.

4/10

Poor

13 Jul 2026

Dennis

The room was too expensive for what it was. No coffee maker in the room. The breakfast facilities was way too small. The room had very thin walls which made the room very noisy. Won't stay there again.

Family

6/10

Pleasant

12 Jul 2026

Sally

The staff were very nice and friendly. Let me know where the nearest beach was from the hotel.
The room was missing a coffee machine that is shown in the pictures on line. Plus! no place to put your necessities for doing your hair and makeup..
The bathroom just had a toilet, shower and very tiny sink with big square mirror over it.
No mirror in the main part of the room.

Breakfast they had hard boiled eggs, cereal, waffles, bread and yogurt. A coffee express machine which featured hot cocoa, latte's,etc..

Parking is tight, so if you get there late, might have to park on the street.

I recommend ear bug's if you want to sleep. Very thin walls...

I just hope they put in a counter in that big bathroom for ladies needs.

Friendly staff, bed was firm and the water pressure was perfect .

10/10

Exceptional

11 Jul 2026

Dawson

Good room, friendly and helpful staff!

Partner

8/10

Excellent

11 Jul 2026

Patricia

The location was ideal for us to head to the monterey aquarium and visit Carmel Beach. Location was very close to a Costco and its fuel pumps. Across the street there is a convenient store and some restaurants.
The room its self had the 3 beds , one bath. Back room1 room had two beds and TV a mid room with sink tiny fridge and microwave separated the bedrooms. One bed as you entered the room. Bed were comfortable. Could use a little more cleaning in restroom but it wasn't bad. We stayed 2 nights. Area seemed \"safe\".

Family_with_children

2/10

Poor

10 Jul 2026

Monica

Its was horrible hotel, the picture they uploaded of the rooms and property is flaws advertising. It's a motel. The amenities they said they had don't have. Coffee and conditioner.

8/10

Excellent

09 Jul 2026

Claire

The continental breakfast was very satisfactory. The room had all we needed and was comfortable enough. The staff was one of the highlights! All staff we interacted with were very friendly and so helpful. The front desk made us feel very welcome upon check in and anytime we needed anything. We were happy to stay here

Partner

10/10

Exceptional

08 Jul 2026

Daniel

Extremely clean with enjoyable and kind staff

Self

6/10

Pleasant

04 Jul 2026

Dennis

We booked two nights to help move my daughter into CSUMB but decided to not stay the second night. The room was upstairs at the end of the building and there were pigeons nesting in the chimney of the fireplace and bird feathers everywhere. When we lit the fireplace and started the fan it smelled like bird excrement and dust. The neighbor downstairs smoked non-stop at the bottom of the stairs under our room despite being shown the smoking area literally 40 feet from her door. There is no pool or hot tub but they do have a picnic area with a bbq. The hotel is located on a very busy intersection and was pretty noisy late into the night. While the room seemed recently redone, (new flooring, vanity and some furniture) the bathtub and toilet areas were very dated and stained. The floor was dirty (socks and feet turned grey) but the bed linens we clean and smelled like bleach. lt was a good price for a hotel room, so I guess you get what you pay for.

Partner

10/10

Exceptional

04 Jul 2026

Marta

Overall, I had a pleasant stay. The check-in process was incredibly quick and seamless—I had prepaid through Expedia, and my room key was ready when I arrived. I was checked in in less than two minutes, and there wasn’t even a credit card hold required for a deposit.

The room was comfortable overall, but it could use some updates. The carpet showed visible dust buildup around the beds, and the shower seemed like it could use some plumbing maintenance.

The complimentary breakfast was very basic. The biggest issue was that no staff member was monitoring the breakfast area to restock items, so guests had to ask for things like milk and cups. Seating was also limited. On the plus side, the coffee machine was excellent and offered cappuccinos, lattes, and mochas, which was a nice touch.

Overall, it was a convenient stay with an excellent check-in experience, but there are a few maintenance and breakfast service improvements that would make it even better.

Family_with_children

2/10

Poor

03 Jul 2026

Martinique

Spare yourself. Do not book this hotel!! Not only is it inconveniently located, but the property is not well maintained. The power went out on our only night there at 9 pm and they said it was a planned power outage and that it would be out until 6 am. They failed to mention this to anyone staying at the hotel. Fortunately hotels.com refunded me and we moved to the Carmel mission inn and had an INCREDIBLE experience there instead

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Sherley Marie Martinez

lugar accesible y limpio

8/10

Excellent

29 Jun 2026

Angelina

Estacionamiento no me gustó y el trato de los empleados.
Pero la propiedad muy limpia, fácil de llegar.

Partner

6/10

Pleasant

28 Jun 2026

Nathaniel

Needs a remodel and fixing up

8/10

Excellent

28 Jun 2026

Tiffany

Room was clean, beds were comfortable. Breakfast was ok just some grab and go items. Floors creaked when walking on them. Met our needs for the time we were there.

Family_with_children

8/10

Excellent

28 Jun 2026

Sarmin

Overall the hotel is in a good location and clean rooms.

Friends_and_family Family

4/10

Poor

27 Jun 2026

Jiemeng

The lamp and hairdryer and the electric outlet next to the bed are both not working in the room I stayed. And very noisy.

Self

6/10

Pleasant

25 Jun 2026

Isaac

Bottom line: the room was clean. So, that makes the stay worth it in my eyes. However, the staff was a little unhelpful since they are rarely at the front desk and some don’t speak almost any English. The continental breakfast is not really breakfast—it’s more like a tiny room with a coffee/juice machine, a few pieces of toast, hard boiled eggs that look dubious, and some yogurt. Additionally, there is very little parking; at night, it fills up completely. Lastly, the AC in the room was fair. We were in a two-room suite, so the AC did not reach the other room, leaving it a little warm and uncomfortable to sleep in. Overall, it’s good for a one-night stay, but perhaps not an extended stay.

Friends_and_family Family

2/10

Poor

24 Jun 2026

Becky

The room was very dirty! I was very uncomfortable.
The power went out many times during the evening. It was hot!

Family

6/10

Pleasant

23 Jun 2026

Juan

Place was ok but the wifi was super bad for the kids and breakfast i believe they can do better on it but other then that it was ok place

Friends_and_family Family

2/10

Poor

23 Jun 2026

Jesse

Parking was limited and neighbors were so loud. The doors creeked loud and the bed was unstable

Partner

10/10

Exceptional

22 Jun 2026

Roxana

Best hotel ever. The price was just right. Super clean and updated

Family

10/10

Exceptional

20 Jun 2026

Lourdes

Loved the hotel. Clean room, comfy bed. The breakfast was perfect. Coffee, boiled eggs, toast and yogurt. There was cereal and waffles.

Partner

6/10

Pleasant

19 Jun 2026

Shaun

Check in person was not very helpful. Asked about food recommendations, the person was limited in knowledge about local places time for closing. Said our room had no one nearby, instead there was a family with 2 children. Mom yelled at kids very early in the AM and kids were slamming doors at night and in the morning.

Friends

6/10

Pleasant

19 Jun 2026

Lily

Did what it needed but did not look like the pictures.

Family

6/10

Pleasant

14 Jun 2026

Susan

The small, basic room was adequate. The continental breakfast, supposedly served from 7 to 9, was not open by 7:10 when we decided to go elsewhere. Our keys did not work the second day and needed to be replaced. Our rooms were not cleaned the second day, too often common these days, although usually the motel tells you of this practice. This motel did not.

Partner

4/10

Poor

11 Jun 2026

seng

A piece was missing from door handle. Room was bare and did not look anywhere near what picture showed. Could hear every sound from upstairs room, outside of room.

Family

6/10

Pleasant

08 Jun 2026

Saulo

The room we were given was okay, but the bathroom was in very poor condition. It looked old and worn out, and I didn’t like it at all. It was very inconvenient because there were no cabinets or storage space to put personal items. Overall, the bathroom was very disappointing. The room itself was fine, but the bathroom was definitely not good and I was not satisfied with it.

Partner

10/10

Exceptional

06 Jun 2026

Danimi

We were running late for check in and the staff were so kind to stay past their check in time just so we could get our key. We had a great stay!

Partner

2/10

Poor

05 Jun 2026

Siena

Ac was disgusting, cigarette burns in the carpet, drunk neighbors partied all night then slammed their doors around 5 am in n out for hours. 1 extra blanket available in the whole property, front desk is run by two kids, room phone does not work, I had to reach front desk via personal phone, drains on my comforter and sheets, walked in and it smelt like old lady and not the fresh hotel smell I expected. The front desk area smells like heavy air freshener as if they are covering their fart. Horrible place. I expect more from a best western.

Friends

6/10

Pleasant

01 Jun 2026

Clare

The property was okay for a minimum day stay. Not particularly dirty but just kinda worn out. No coffee maker in room which was a disappointment. Good for a one night stay.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Julian

The stay was good but, the TV had lines through it and the volume would fade out or go super loud. Front desk attendant was helpful and friendly wish I had a name to mention. Room setup was great with two bed in the back and one up front. We stayed for 7 days would most definitely be returning in the future. Room service was ever other day so if want it every day you must request.

Family_with_children

10/10

Exceptional

27 May 2026

Renee

The front desk staff was polite and very helpful. The room was clean and near shopping and food places!

Family_with_children

6/10

Pleasant

24 May 2026

Julie

Room was clean. Bed very uncomfortable, shower water just warm, never got hot. Surroundings just okay. Very loud, sirens going by seen like every 20 minutes. Air conditioning very loud. Parking okay. On the other hand staff friendly.

Partner

10/10

Exceptional

22 May 2026

James

My only complaint is sound wall is not that great. You can clear hear your neighbor if they talk too loud

Partner

8/10

Excellent

19 May 2026

Thomas

Yes

Friends_and_family Friends

8/10

Excellent

16 May 2026

Miguel

Everything was excellent in the hotel thanks.

6/10

Pleasant

16 May 2026

Kari

Jay at the front desk is amazing! He had great recommendations and was very friendly and helpful. The location is great and close to anything you need—restaurants, Dollar Tree, etc are right across the street.

This is definitely a budget hotel. The rooms seem to be remodeled, but the bathroom was old and the light barely worked. The mattresses have plastic sheets on them which is very hot. The AC system smelled very musty and was difficult to regulate. The continental breakfast had cereal, frozen waffles and maybe some yogurt. We opted out and had a lovely breakfast at the Butter House nearby.

For the price, this was okay. Jay made the stay much more pleasant!

Friends

6/10

Pleasant

11 May 2026

Nichole

This was a good budget friendly hotel. The room and bathroom were clean. The neighborhood felt safe and it was centrally located. My only concern was that the beds were pretty uncomfortable. My son’s and my back were both pretty sore each morning and while it was better than the floor it was still pretty rough. Plus due to the hardwood floors you could hear every movement from those in the room above.

4/10

Poor

10 May 2026

Baijanti

Room is okay, nothing fancy. Parking gets full by 10pm. Breakfast is limited items. If you just want to get a place to sleep and then go about your business then it’s good to stay

Family

4/10

Poor

10 May 2026

Jayson

The room was acceptable and mostly as expected. The shower water gets warm but definitely not hot. We booked the property because we were on a time crunch and it offered breakfast which “should” have been perfect to help with staying on track. Unfortunately even after confirming this was 7a-9a breakfast, we showed up at 7:05a and nobody was even in the office and door was locked. At 7:15 someone finally unlocked the office (where the breakfast room is at). We walked in to the breakfast area and literally nothing was there except a dry cereal dispenser. We waited another 5min and they brought out some defrosted frozen eggo waffles. While waiting for the food to be put out we noticed they really don’t clean much and any food appeared old/stale. At 7:20a (20 minutes after should have been ready) we decided to leave without eating anything because pretty much nothing was set up still and what was looked old, dirty or gross.

Family

6/10

Pleasant

08 May 2026

Manuia

Motel 6 in Marina would be a better option

Self

8/10

Excellent

05 May 2026

CLAUDIA MONTENEGRO

No pool or hot tub, some \"hot jets\" in some rooms.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Joaquin

Great place for a quick getaway

Partner

6/10

Pleasant

29 Apr 2026

Kleber

The king bed was very comfortable and the staff was friendly and helpful, but the room was very small and the TV and the door had some issues!

Family

10/10

Exceptional

29 Apr 2026

anna

Nice stay, friendly staff

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

Tamara

Check-in staff member seemed like they hated their job, knowing we had multiple rooms they put us far apart, window screen was broken & several other guests said “don’t let people see you have kids, this is a bad area”, entire place just felt dirty, the eggs & milk were sitting out on the counter late at night during the check-in. Overall, it worked for a quick night rest on our trip, but not somewhere I would recommend to others.

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Mayra

Clean room

8/10

Excellent

14 Apr 2026

Jeannie

Nice basic hotel room for a good price. Breakfast was really nice

Partner

6/10

Pleasant

13 Apr 2026

Judy

Room was clean and the bed was comfortable. The AC unit was extremely noisy and the window coverings did not adequetly block out the light at night.

Friends_and_family Family

2/10

Poor

12 Apr 2026

Alejandra

Waited 30 min to check in because no one was at the front desk and I called and heard no phones ringing. Mold all over the walls and a dead roach on the wall. We want a refund back and couldn’t get it from the hotel because they said we have to ask for a refund through hotel.com and now we’re dealing with trying to get a full refund back! Horrible way to start the weekend.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Cathleen

Rooms were okay… the staff was awesome, breakfast delicious but the area was a bit sketchy! Great walk to downtown

Friends

10/10

Exceptional

10 Apr 2026

Sunil

A1 service overall 😊

6/10

Pleasant

10 Apr 2026

Luz

I overall enjoyed my stay. Was there only to sleep. But I could tell the room hadn’t been deep cleaned in a minute. My only suggestion is to properly clean the floors. Other than that everything else was great!

Family_with_children

2/10

Poor

09 Apr 2026

Elizabeth

We got there and we had to wait for the staff to come back for 30 minutes to just check in. Then the sheets were dirty and it was nothing like the pictures.

Partner

2/10

Poor

09 Apr 2026

Jordan

Parking was difficult, very small stalls everywhere and didnt seem like adequate parking. AC did not keep room cool and the place felt very gross. Remotes to TV were sticky and when you step in the shower it sounds like it is going to break, every step made a large screech noise that can be heard throughout the entire room.

Family_with_children

4/10

Poor

08 Apr 2026

Laura

I relied on hotels.com reviews and should have done further research. It is hard to find family size rooms so we stayed despite my unhappiness with the condition of the interior of the room. I took pictures that I will send to the hotel with a list of concerns coming from someone that has been in the housing industry for 30+ years in hopes they will take the constructive criticism to improve for their next guests.

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Brad

Excellent coffee machine! Low protein breakfast offerings, but not bad.

4/10

Poor

06 Apr 2026

Cheryl

No amenities.

Pet

2/10

Poor

05 Apr 2026

william

Typical California hotel: old, no lights, bed with plastic! Unbelieveable. Maybe is eco green?

Friends

8/10

Excellent

05 Apr 2026

Fei

The hotel has clean rooms and beds. Good for our parties to stay one night before we hit the road again.

Friends

2/10

Poor

04 Apr 2026

Yolanda

We should get our money back. The people upstairs were so load I’ll night. I called the receptionist like 20 times . The AC did work but it had a load noice when it was on. Going back home with no sleep. 💤

Family_with_children

2/10

Poor

02 Apr 2026

Hani

The room I stayed at had a severe odor, filthy spots visible on bathroom walls.

Self

10/10

Exceptional

01 Apr 2026

Lupita

Staff was amazing it made our stay feel welcoming

Partner

8/10

Excellent

01 Apr 2026

Thuy-quynh

Ok for this price range. The rooms are old (knobs falling off of drawers) and so is the air conditioning. The level of cleanliness doesn’t hold up to close inspection, but is again ok. There is adequate parking. There are no elevators. There is indeed a free simple continental style breakfast.

Family

10/10

Exceptional

01 Apr 2026

Cheryl

Awesome

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Josh

Great value. The room was just fine considering we only use hotels to sleep when we are on vacation. The beach down the street allows fires. We had one on our last night and it was great.

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Rossy Elizabeth

It was ok.

10/10

Exceptional

29 Mar 2026

Thomas

Breakfast was good, as advertised. Parking can be a challenge as normal, later in the day and evening.

Friends_and_family Friends

2/10

Poor

29 Mar 2026

Hemil

I’d give this property negative 10 rating. I booked sure stay at Best Western and when I went to check in, the hotel told me it was overbooked and they informed me to take room right next to the property which they claim as their sister property.

The property wasn’t safe, I could smell people smoking from the room and the corridor wasn’t safe.

Moreover, there were no towels in our room when I informed the receptionist, they came to our room to check if the towels were there or not. I hadn’t had this experience before, people checking if I was lying

All in all the property wasn’t safe and was one of the worst experience I had at the hotel.

Stay Away from this Hotel!

Family

8/10

Excellent

28 Mar 2026

Iris

Parking was ok if you had a compact vehicle,the spaces were a little narrow. Some of the staff was friendly. The rooms were good size if you are just going to sleep and be out all day. We had a nice mini fridge and microwave which worked great. We had a sink that dripped water all day. The restroom was a good size. The AC worked perfect. Over all it met our needs.

Family_with_children

6/10

Pleasant

26 Mar 2026

Amber

Two night travel with little kids. Floor and countertops were dirty. When I asked for cleaning wipes or to have someone empty our trash staff said they only do service every other day. Parking was tight and breakfast was mediocre. Would not stay here again.

Friends_and_family Family

4/10

Poor

26 Mar 2026

Virgiliu

STAY AWAY - rats rats rats rats -

We only stayed there one night but starting around 3am we could hear munching and scratching inside the walls around the unit ( corner/end unit - upstairs - ) …. after knocking on the wall, the scratching/munching would stop for maybe 10 or 15 seconds.
…. The whole hotel needs better maintenance and a really good cleaning; the owners dont seem to do much to keep things working and looking decent for the guests.
….. very dirty room; around edges of the room it was very obvious that they didnt spend much time cleaning.
…. the thinnest blankets i’ve ever seen at a hotel.
… breakfast area super small; you were bumping into other guests at the 4 TABLES.
( cereal, milk, frozen waffles, white sliced bread for toast, yogurt, fruit juices and a coffee machine.
….. nothing “BEST” about this property. Best Western should pull their name off of this property.

Family_with_children

6/10

Pleasant

22 Mar 2026

HsinTe

Conditions are not good

6/10

Pleasant

12 Mar 2026

Wei

No comment

6/10

Pleasant

11 Mar 2026

Ivonne

The good:
The room seemed very clean.
Very spacious

The bad:
The bed had a metal base which made a lot of noise with a simple turn.
Our room was next to the washer and dryer and it was 2 AM and we could hear the dryer.
We requested in ADA room in the floor entering the bathroom felt unstable especially for someone with a disability.
No tissues
Bathroom needs to be updated.
Breakfast very limited, coffee, cereal, yogurt, boiled eggs, and white sandwich bread.

Partner

6/10

Pleasant

10 Mar 2026

Rebekah

Everything was fine except the bed was horrible. Really really firm and it made my whole body hurt. I slept horribly.

4/10

Poor

09 Mar 2026

Leoncio

We were looking forward to hot breakfast as we like to stay at hotels that include complimentary breakfast. However, this was not as expected. They offered frozen waffles and cereal. It’s extremely small in there and only 8 chairs provided in the dining area. We were grateful for the breakfast, but we were expecting a more variety after speaking to the front desk (prior to booking) and during our check in. Most likely will not return.

Family_with_children

10/10

Exceptional

09 Mar 2026

janea

Nice property. Clean. Friendly staff

8/10

Excellent

08 Mar 2026

Anaiya

stay was great! really clean and close to a lot of stores and food! not too far from the beaches or the aquarium.

8/10

Excellent

03 Mar 2026

Scott

Nice budget motel near Monterey. Easy access to Cannery Row and other atttactions.

Self

4/10

Poor

27 Feb 2026

Beverly

Everything was great except the closet, tiny refrigerator, microwave, coffee and sink were all crammed in the same area that did not have a light fixture. I could not get into the refrigerator, see how to put makeup on or comb my hair, and see how to make coffee. I will come again because I like the location and price, but I will bring a plug in lamp with me.

Partner

8/10

Excellent

21 Feb 2026

Joseph

Room was clean, friendly staff.

Self

10/10

Exceptional

18 Feb 2026

Rebecca

It was ok. Clean and safe

Friends_and_family Family

4/10

Poor

16 Feb 2026

paul

Overpriced place. Mattress uncomfortable, bath towels same size as hand towels. No conditioner in shower
Staff nice. Housekeeping clean room well.

Leisure Family

6/10

Pleasant

14 Feb 2026

Mary

Many missing items such as coffee supplies, glasses, etc…

Leisure Partner

10/10

Exceptional

11 Feb 2026

Erik

Staff was nice and room was great.

Leisure Partner

4/10

Poor

09 Feb 2026

Shalise

The hotel did not communicate that my requests could not be made and that my room that I originally booked was not available the first night.

Leisure Family_with_children

10/10

Exceptional

08 Feb 2026

Camila

Clean room! And amenities. Nice and simple breakfast.

Self

10/10

Exceptional

06 Feb 2026

Natalie

Helpful when needed help

Family_with_children

4/10

Poor

06 Feb 2026

Mike

The room looks worse in person. The bedding doesn’t look like photos, the art was missing from the walls and fixtures are hanging on by a thread. The room feels and is tight, you have to walk kinda sideways to fit between the bed and the tv console. The fridge on occasion makes a loud knocking sound. Bathroom soap is tiny and the two shampoo containers in the shower were both out. The free breakfast is terrible but I knew that from other reviews, would it kill them to have some fruit? The pros are easy parking, and the price. You get what you pay for, don’t fall for the photos like I did.

Partner

4/10

Poor

02 Feb 2026

Danick

Chambre, peu confortable, et aucune communication possible avec le personnel.

Friends_and_family Family