Name: Holiday Inn Express at Monterey Bay
Address: 1400 Del Monte Blvd., Seaside, 93955, US

6/10

Pleasant

22 Jul 2026

Elizabeth

The rooms were dirty (bathtub, carpet, soap and lotion dispenser) but some of the amenities were clean (sheets, new wall paper, breakfast room). The elevator was falling apart (floor paneling and buttons that didn't light up). The breakfast room was clean and the food was decent. The coffee machine was okay, but no option for real milk/milk alternatives to go in the coffee, just shelf-stable creamers. My daughter tried to buy a box of bandaids in the lobby and luckily looked in the box before we bought it, because it was empty.

6/10

Pleasant

22 Jul 2026

Maribel

The room felt very small. The bathroom was especially small. The toilet looked like the tank lid had been broke then glued back together. The ceiling in the bathroom looked like it had been patched and not re-painted. The coffee they served throughout the day, was very good.

2/10

Poor

22 Jul 2026

Jennifer

I would rate a zero if I could.
Room wasn’t cleaned, toys from the family before were still in the ground. Staff was very rude to us.
Flies outside our room.
Gap under the door about an inch.
AC did not work, also couldn’t move us because they said they were full.
I asked for the manager to call me when she got the next morning and still haven’t got a call.
Starting at 6am people were yelling outside our door.
Also a sick raccoon was on the stairs a majority of the morning.

Family_with_children

2/10

Poor

21 Jul 2026

james b

CHECK YOUR PRICE!! The guy in front of me was charged $189 for a room. My room was close to $280. I asked about why and the receptionist didn’t have an answer. I booked early and was penalized. I asked again the following morning and was told the same thing. THIS PLACE IS A RIP OFF!!!

Family

6/10

Pleasant

19 Jul 2026

Cisco

Breakfast was mid for the price of the hotel, pool was clean but had to call front desk for towels both days of our stay

Family_with_children

6/10

Pleasant

19 Jul 2026

Sotondji Honore

Need to be more proactive and breakfast room need more provisions.

Family_with_children

4/10

Poor

17 Jul 2026

Tristan

This property is a work in progress. Some rooms were updated, others… not so much. My shower was leaking and when I informed the front desk, they did try to fix the issue but were unable to. They had no extra rooms available for me so I was unable to shower that evening. They did, however, get me in a new room the next day. All they offered me for my inconvenience was a bottle of water and “a little bit of a discount.” Still waiting to see what the “little discount” looks like…. The room they got me into the next day was somewhat updated, better shower situation but the air conditioner was busted to pieces.

Friends

10/10

Exceptional

17 Jul 2026

Elaine

Great reception, lovely lemon drink at reception with cookies & all day coffee. Room nice, modern and clean. Had a good comfortable stay, lovely breakfast selection (shame the pancake maker wasn’t working). Lovely coffee, right next to an In & Out Burger. We went to Chili’s next door & had amazing Salmon/broccoli & chicken fajitas. Walked to a local beach which was nice & spent following day in Monterey and then Carmel By-the-sea which was stunning. Would definitely stay here again

8/10

Excellent

16 Jul 2026

Ruben

Clean room and breakfast included

Family_with_children

4/10

Poor

14 Jul 2026

Norma

Under construction. The room was not clean and the TV did not work.

4/10

Poor

12 Jul 2026

Kevin

Sorry, this is a motel. The tile in the bathroom is from the 80's. My bed was a double bed. It was no not a nice place.

6/10

Pleasant

10 Jul 2026

Yvonne

The room with 2 queen beds was a little tight.

Family_with_children

8/10

Excellent

10 Jul 2026

Paramjit S

Room cleaning ok
USB charing ports broken
Heat is not working even bring to the staff notice.
She did not know what's going on.
over all property is not clean.
Breakfast part is OK.

Partner

6/10

Pleasant

10 Jul 2026

Caroline

This hotel is clearly undergoing renovations, so keep that in mind before booking. I wish that had been disclosed beforehand, especially given the price.

The highlights were the pool and the complimentary breakfast, both of which we enjoyed.

That said, the ongoing construction definitely impacted our stay. The elevator was functional but unfinished, with exposed insulation and missing wall panels, and it was very slow. Construction noise was noticeable during the day.

The rooms were also much smaller than expected. One thing that really bothered us was the large gap under the exterior-facing door. It let in outside air, and we ended up placing towels along the bottom at night because the gap was large enough for bugs to come in.

Family_with_children

6/10

Pleasant

08 Jul 2026

Luba

Room for was nice and clean but property itself is not clean and run down. Flies are everywhere outside. Breakfast was bad, inedible scrambled eggs, etc. coffee in the machines was basically hot water

Family_with_children

4/10

Poor

07 Jul 2026

JESSIE

The AC is not working. It was at 65 then we turn it down to 61 at 12mn, but still to no avail.

Family

2/10

Poor

06 Jul 2026

Ken

Room & Staff

6/10

Pleasant

06 Jul 2026

Jill

Staff were kind. Rooms although updated need some love. Glad we were on the backside of the building. Nice to have breakfast available.

Family

8/10

Excellent

04 Jul 2026

jenna

Spa could have been cleaner water was green

6/10

Pleasant

30 Jun 2026

Tina

It would be nice not to see food crumbs in the hallways to your room and stains on the carpet inside your room and as much as you charge you shouldn't have to inspect your rooms for cleanliness.

Friends_and_family Friends

8/10

Excellent

30 Jun 2026

Rayna

Great location at a great price. The hotel is near everything we wanted to see. The price was great for our family. The staff were super nice and helpful.
The hotel is undergoing construction & renovations, so there was some noise & construction equipment around.
Overall it was a nice place for our family.

4/10

Poor

28 Jun 2026

Elizabeth

We usually like staying at this chain of hotels but this one was not very clean. The door had a huge gap at the bottom letting the cold air in & also making it more noisey. We only had 1 bath towel which I don't get not to mention no hair dryer. Plus with the girl at front desk being not very friendly, defenitely not staying here again. Would NOT recommend.

Partner

2/10

Poor

26 Jun 2026

Amy

TV didnt work. Originally was put into a handicap room that someone had already slept in.Cause the bed wasn't even made and food was still sitting out in the area. Totally disgusting. Had to be put into another room which was better.But the noise of everything around us was terrible. The remote to the tv didn't work.The t v also didn't work. I will never stay at this Holiday Inn ever again.

Partner

10/10

Exceptional

25 Jun 2026

Martin

It appears that the Holiday Inn chain is taking the coffee makers out of their rooms. So, for those of you that are early raisers and enjoy their in-room-coffee you're going to have to come up with a new way to enjoy your coffee. The only other issue was a slow draining shower/tub, I'm not a fan of standing in ankle deep soapy water while I'm showering.

Partner

6/10

Pleasant

24 Jun 2026

Charmaine

Pros:
Location is good.
2 beds in a room is good for families.
Easy access to 24/7 brewed coffee.
Loved the automatic pancake maker.
They have biscuits and gravy.

Cons:
Only 1 elevator to access upper floors. Anyone can access the property and go into rooms.
I got a spider bite on my ankle the first night we stayed.
You have to ask the desk for towels and other stuff. No housekeeping to bring it to your room.
There were two ducks - residents - of the property but their poop is everywhere. There were flies all over.
The breakfast was meh. Artificial eggs. Artificial sausages. No bacon.
Wildlife can access the trash cans in the hallway.

Won't stay again in this property.

Family_with_children

10/10

Exceptional

23 Jun 2026

Lani

The breakfast is good

6/10

Pleasant

22 Jun 2026

Reshma

Easy check in. Nice stay. However a lot of bird poop in plain view. Made it look very poorly kept. Lots of flies. Even a raccoon on the roof that we thought might jump up from the roof onto the floor by the elevator.

Family_with_children

4/10

Poor

20 Jun 2026

Heather

Was informed that construction was not very loud, however it was very loud

Partner

6/10

Pleasant

20 Jun 2026

Jennifer

Staff was helpful. Currently being renovated. Walking distance to restaurants

Partner

8/10

Excellent

20 Jun 2026

Sukhrajvir

Overall was good some issues but not major

Family_with_children

4/10

Poor

19 Jun 2026

Meiji

Not so good as price I could not even take shower poor shower hesd TV was not working no power I need call for services. I will never stay at this place again

8/10

Excellent

19 Jun 2026

mitzi

Small room and there was construction going on while I was there but I didn’t hear any of it — staff was very helpful and the breakfast was good! Parking area was good also.

Self

2/10

Poor

16 Jun 2026

elisa

We checked in and were sent to a room that was dirty, the bed was in shambles and there were dirty dishes on the counter. We went back to the front desk and were then given a room that was near the pool but also where construction workers were drilling. The front desk girl was not very pleasant when I expressed my displeasure of the room assignments and was very dismissive. It was the worst $300 I ever spent for one night in any hotel I have ever been to. I will never go back.

Family_with_children

6/10

Pleasant

13 Jun 2026

Erlinda

The bed sank where one sits. Overall, everything worked well.

8/10

Excellent

09 Jun 2026

Aaron

It was easy to get in and things worked out well.

Business

6/10

Pleasant

08 Jun 2026

Shelly

Room not all that clean. Property seemed run down. I do realize they are in the process of remodeling the rooms so that should make a difference when finished. The lobby area is really nice. Breakfast was pretty good.

Family

8/10

Excellent

07 Jun 2026

Jacqueline

Ok stop. Beds not Queen, so a bit small. Good overall.

10/10

Exceptional

07 Jun 2026

Cynthia

We really had a fantastic stay. We love seeing the ducks and the geese walking around the property. Such a beautiful site. The staff was helpful and everyone was friendly. I will be choosing Holiday Inn express for my Vacations from now on .

Thank you.

Partner

4/10

Poor

07 Jun 2026

Jaimee

Dont stay if youre traveling with small kids!
Its an older building so some things cant be helped. But we bathed our kids as soon as we settled in and yet their feet were turning black after walking around on the carpet. I washed their feet again and it just kept happening. Disgusting is an understatement. I mentioned it to the front desk and they simply said \"oh, thanks for letting us know\".
There were people playing music down at the outdoor pool until 10pm.
Just overall not ideal, but especially for kids

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Sandra

Check out time is 12pm which is about the only good thing about this place. Everything else is mediocre.

Friends_and_family Family

2/10

Poor

06 Jun 2026

Lihong

It was a terrible stay; there was noise all night long, making it impossible to sleep. The refrigerator was incredibly loud, and the air conditioner was noisy too. When I turned off the AC and the fridge stopped running, birds outside started making noise. Cleanliness was also poor. I had chosen this hotel because it was part of a chain, but the experience was a huge disappointment. I don't even want to give it one star.

Family_with_children

6/10

Pleasant

03 Jun 2026

Ritu

There is very little room between the bed and the wall. The faucet leaking water and the cabinets are worn out. Room was clean but smell of old furniture. Breakfast was good and the staff very helpful.

Friends_and_family Family

4/10

Poor

03 Jun 2026

paramjt singh

staff is not listening as under renovation

Family

4/10

Poor

01 Jun 2026

Lynsie

Honestly I am disappointed in this stay. We called Hotels.com as well as the hotel a few times before arriving to make some changes to our reservation. No one ever mentioned that the hotel was under renovation from 8am to 8pm. Our room was directly below a lot of construction. The noise was a lot!! We were not offered a discount. We tried to talk to some staff but they did not speak English as we needed drinking glasses in the room that were supposed to be in there. The room was clean but definitely needs an upgrade! There was no ice available. I would stay next door at the Embassy Suites next time.

Partner

8/10

Excellent

29 May 2026

Victor

Clean room, staff was nice

Partner

2/10

Poor

25 May 2026

EVGENIA

Very bad and extremely expensive

Partner

8/10

Excellent

21 May 2026

Ferdinand

Clean, being renovated, with minimal noise during the day, exit to the property tricky in front of a busy street be very careful afternoon staff not so welcoming needs more training to guide guest where to park, information regarding breakfast

Family

6/10

Pleasant

19 May 2026

Jeff

Staff writer was great and very welcoming

Self

10/10

Exceptional

17 May 2026

Nataliya

Clean room, like breakfast:)

Friends

6/10

Pleasant

12 May 2026

Sonja

Construction. The price to stay 1 night was superinflated due to a marathon in town.$340 for a $85 room. Location was convenient.
Bed was ok, good coffee, eggs & potatoes were bad.

8/10

Excellent

11 May 2026

Manuel

Room was neatly cleaned breakfast was good

Partner

6/10

Pleasant

11 May 2026

MONICA

Long check in with only one clerk. Didn’t tell us ice machines were not available and that ice was in store freezer. Asked for our room to be cleaned twice (in one day) and it was never done. Breakfast has lots of options plus water and cookies provided at check in was nice. Coffee machine in lobby was broken one morning and none are available in room so it was a long coffee wait. Rooms were not great, a bit tight even for family of 3. Bathroom light outside door and bright on early mornings. Our toilet also didn’t flush and we had to get it serviced at one point.

Friends_and_family Family

2/10

Poor

09 May 2026

Cortney

While it said they were doing construction they placed us in a room directly below where they were banging and working. It was AWFUL! They had many other rooms available. I was so happy to have a 12pm check out time and relax, but no, the noise was unbearable.
When I left, I complained to the front desk employee and he was even shocked I was placed there.

Partner

2/10

Poor

08 May 2026

Jennifer E.

Construction on floors 4-5 the elevator sign said ended at 6. Complete lie -after I had to check out at 8:30 pm and had to move to the Embassy Suites next door to get some rest due to the hammering and drilling right next to our room. Eventually they changed to a dry erase board saying construction til 8- but yet another lie I have video of 8:30 drilling and hammering.

Staff was not helpful I asked for a call from the manager the next day and nothing.

Do not stay here if you want sleep.

We had two rooms the other on a lower floor no noise but the ceiling leaked right by my head. Also the hot water in the shower had no limit - turned the wrong way it will burn you. That room was credited but not the first one and no manager called me like I asked.

Family

8/10

Excellent

03 May 2026

Craig

Decent place for the price; a bit dated but fairly clean. Compared to other above and below, it was the best choice.

4/10

Poor

28 Apr 2026

Samantha Zayna

Staff was great and breakfast was amazing easy parking too but the room smelt of mildew extremely bad making it hard to sleep and the bathroom had black mold in the shower and the hot tub and pool were super unsanitary and super mercky

Business Family

4/10

Poor

28 Apr 2026

Joel

Room was tiny. Property was not well maintained.

Family_with_children

6/10

Pleasant

25 Apr 2026

Jonathan

Okay

Family

6/10

Pleasant

25 Apr 2026

Tuan

Breakfast is good

Friends

4/10

Poor

23 Apr 2026

SHREEKAR

Very bad experience

Partner

8/10

Excellent

21 Apr 2026

Kelly

Currently has renovations ongoing. The pool was not inviting--the water was cloudy and the rope dividing the shallow from the deeper part was broken and floating in the water. My room was very clean and everything worked EXCEPT the shower. The water pressure was so low, it took a lot of time and frustration to wash and rinse hair and body. It would be better to have two side chairs in the room instead of just one. The lighting in the room was great.

Friends_and_family Friends

2/10

Poor

16 Apr 2026

Nika

This was a very unpleasant stay at this hotel.
For the price we paid, the service was very disappointing. The room was not clean and felt uncomfortable. The bathroom fixtures were dirty, the bedding did not seem fresh, and there was an unpleasant smell in the room. There was also a constant beeping noise coming from an outlet, which made it hard to relax.

After this kind of experience, we didn’t stay for breakfast — we didn’t even want to risk it.

Overall, this experience did not meet our expectations at all.

Partner

8/10

Excellent

16 Apr 2026

Philip James

Breakfast options were quite limited and not great quality, but it filled a hole before we headed out for the day.

Business

10/10

Exceptional

13 Apr 2026

Addy

Good

2/10

Poor

11 Apr 2026

Patricia

I asked for refund within 15 minutes terrible experience was under construction worker passing by my window unsafe under construction clerk will not give me her name checked out relocated to Monterey

10/10

Exceptional

09 Apr 2026

Stephanie

Breakfast was yummy!

Family_with_children

10/10

Exceptional

08 Apr 2026

Chris

Great service

Self

2/10

Poor

07 Apr 2026

Neil

$300 a night is a joke. Laundry was not available. Mold in Bathroom.

10/10

Exceptional

06 Apr 2026

carlos

The staff ir is very friendly

Family

8/10

Excellent

06 Apr 2026

Jose

A/C window was too loud.

Family

10/10

Exceptional

02 Apr 2026

Gloria

Clean,

6/10

Pleasant

01 Apr 2026

Matthew

Overall stay was well

6/10

Pleasant

31 Mar 2026

Terry

The complimentary breakfast was great. However somethings were not as great. The pool didn’t have any towels in stock. The ice machine was broken. The wait time for guest service was ridiculous. Around the area there were homeless people near the parking which made some people feel uncomfortable.

Family_with_children

8/10

Excellent

30 Mar 2026

Daresha

There was hair in the shower. That was the only thing that I was unhappy with. We had to call maintenance about the tv but that wasn’t a big deal.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Vy

good

10/10

Exceptional

27 Mar 2026

Alfred

Breakfast was fine. No problems. Nice overnight for our anniversary.

Partner

10/10

Exceptional

25 Mar 2026

Lori

Room was nice and clean. Wish they would go to laminate like a lot of other places have. Although we didn’t use it the shower was beautiful! Looked updated. Our room didn’t face the ocean, but some of them do.

Partner

10/10

Exceptional

25 Mar 2026

Virginia

Gym was sufficient for all your needs. Room was clean and had all conveniences you would expect

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Debra

The rooms were very clean, comfortable beds, good continental breakfast buffet, friendly hotel staff and perfect location. Next to Monterey Peninsula Recreational BikeTrail

Friends_and_family Friends

2/10

Poor

24 Mar 2026

Alicia

Worst place I’ve ever seen. Nightmare stay. We checked in, the roof was leaking. The carpet was soaked. We were moved to a different room and as we were settling in, there was a blackout. This place is old and needs serious repairs and renovations. Pedro the manager called to tell me we had to leave the hotel right and then if we wanted a full refund. It was so bad they assumed we had plan B. I felt defeated when he called because I was tired, overwhelmed and angry at the same time. Every emotion came upon me. Vacation should be a relaxing experience, this place made it the worst. Never again! Very disappointed.

Family_with_children

8/10

Excellent

24 Mar 2026

Daniela

Clean room.No smart TV.

Partner

8/10

Excellent

23 Mar 2026

Monique

Broken equipment this time

Friends_and_family Family

4/10

Poor

22 Mar 2026

Alexis

Staff was not the nicest. Rooms are small and barely cleaned

Family_with_children

8/10

Excellent

22 Mar 2026

Christopher

Clean room

4/10

Poor

21 Mar 2026

Joanna

Not what I expected and dirty not good breakfast

4/10

Poor

21 Mar 2026

Kenneth

A lot of construction noise. Re model going on. Service good but slow, not enough staff. Each room has an issue of some sort. price ave gone up dramatic during remodel. You may really want to think before booking. Don’t expect the best when construction going on. May be going on for months.. construction and water shutoff common. Noise starts about 7:00 am to 8:00 pm… don’t expect much peace or sleep during these hours. Good luck..

Partner

8/10

Excellent

21 Mar 2026

Pang

We were aware there was no air conditioning prior to booking, but would’ve loved a ceiling fan or something. Stayed for the week and it was a very warm one.

Partner

2/10

Poor

19 Mar 2026

Vinoth

AC is too loud or broken, TV didn’t turn on, maintenance fixed it but no sound. Properly informed while we are checking in, about the water shutdown in the morning and suggested me to cancel or move to somewhere else, one of the worst customer service and property maintenance. Rooms are not that clean either, i would strongly recommend to stay away from this property for their zero care for customers

Family_with_children

8/10

Excellent

16 Mar 2026

Vayomi

The 1st room had a leak but the staff promptly changed the room after inspection.

8/10

Excellent

15 Mar 2026

Larry

The property is old. Needs updated. Ragged carpets, window covering does not cover windows.

Self

6/10

Pleasant

10 Mar 2026

Irvin

The place was easy to find everything in the room looked nice and clean only issue we had was the noise at 2am people were outside being loud drinking listening to music we tried calling the front desk nobody answered my husband finally went outside after the loud nosies woke up our 3 year old and our 4 month old to tell them to please be quite our babies are trying to sleep they yelled back at my husband with not so nice words then again we got woken up at 4am I tried calling the front desk again they did not answer they kept driving around the property with really loud music

4/10

Poor

09 Mar 2026

Claudia

We didn’t use the gym or laundry. The staff were friendly. Our room was just too small for 3 adults. The bathroom was very small, a toilet and step in tub. One hook to hang your clothes. There was shampoo and conditioner in the tub area with body lotion, NO soap.
A small sink was outside the bathroom. The beds were supposed to be Queens but felt like full instead.
The breakfast was sufficient but served 6:30-9:30, wish it went to 10:30 and the coffee machines were really slow.

Friends

6/10

Pleasant

08 Mar 2026

Jarnail

Overall it was okay old facility small room and bathroom. Good view from the room staff was excellent. Breakfast wasn’t too good but coffee was great.

Partner

10/10

Exceptional

08 Mar 2026

claudia

Clean room ! Water pressure was awesome ! Walking distance to in & out was a plus !

10/10

Exceptional

08 Mar 2026

Jose

Comfortable rooms

Family_with_children

10/10

Exceptional

04 Mar 2026

Shiela

Staff was nice and room was clean. We would stay there again

10/10

Exceptional

03 Mar 2026

Chloe

I love this hotel. My favorite by far

Family_with_children

6/10

Pleasant

03 Mar 2026

Vivek

The room was small

10/10

Exceptional

02 Mar 2026

Ingrid

What a nice hotel

Family

6/10

Pleasant

02 Mar 2026

Nathan

My partner and I went down to Monterey for the weekend. I booked a standard room, and the images showed pictures of the room with one bed. As my partner and I check in, they told me that I booked a double bedroom, and they explained that a \"standard\" room is two beds. I understand this; however, I wish that they showed images of two beds because there was 0 description of that. Also, their hot tub was slightly dirty. The breakfast was okay-- not many choices to choose from. What I didn't like, was that the doors weren't sealed shut-- you can hear the wind through the cracks of the door. Our AC also made a really loud noise every time it would turn on. This hotel is not at all horrible, it's average.

Partner