Name: Wingate by Wyndham Williamsburg
Address: 2007 Richmond Rd., Williamsburg, 23185, US

2/10

Poor

12 Jul 2026

Stephanie

Hotel smelled and receptionists not friendly

Family_with_children

8/10

Excellent

10 Jul 2026

Zander

Yes

10/10

Exceptional

10 Jul 2026

Michael

the breakfast, parking was good. NO closets in the room, and there were train tracks right behind the building. Of course found that out when a train went past at 5am!

Self

8/10

Excellent

06 Jul 2026

David

The room was clean ac worked very well and really enjoyed the breakfast

Partner

6/10

Pleasant

05 Jul 2026

Tiffany

The hotel was clean! The staff was very professional and helpful! However, the room looked very cheaply renovated. Lots of patched up spots in the ceiling. Bathroom door was several different colors of brown. The carpet needs to be cleaned or removed. There was a slight smell over near the bathroom/fridge/microwave area. The front door entrance absolutely annoying! You have to push the handicapped button or pull/push for it to open instead of having sensors. When you have a lot in your hands what are you to do? The next door slides and has the motion detection, so I have no complaints about that door. The refrigerator went down. My husband went to the front desk about it and found that we weren't alone! There were 8 other rooms having the same issue. Breakfast was decent, could use a bit more variety. When checking out this morning, the lady checking us out, whom I assume is family to the owner, asked me how was my stay. I told her it was okay. In my opinion, her next question should have been, \"what could we have done better?\" She just said, \"have a good day!\"

Family_with_children

10/10

Exceptional

02 Jul 2026

Cyndi

Clean, quiet, comfortable.

10/10

Exceptional

01 Jul 2026

Raghabendra

Clean room

4/10

Poor

30 Jun 2026

Norma

We liked the location of the hotel as it was close to all of the places we visited in Williamsburg.

The staff was very helpful and the cleaning lady who was assigned to our room was friendly and did a good job of cleaning our bathroom every day and replenishing our towels. We were concerned, though, that there was no non-slip mat in the bathtub.

Additionally, we were disappointed to find that the white socks we wore in the room were black dirty after wearing them for the three nights we were in the room. So we suspect the dark colored carpet in the room was in need of cleaning.

The breakfast was very disappointing, however. The quality of the cooked items was very low, the \"pure orange juice\" was not pure; but was watered down. The very first morning we went to breakfast, I discovered a black, curly hair in my cereal; and that took away my appetite for the rest of our stay. And I was not able to eat anymore breakfasts in the hotel.

The air conditioning was fine. Colder than we like it when we arrived, but we were able to set it to our comfort level. However, there was a dripping noise happening throughout the night.

Overall, we believe the hotel is overpriced.

Partner

6/10

Pleasant

30 Jun 2026

Richard

Breakfast had decent options. Pool was in great condition. Bathroom was in need of update.

Self

2/10

Poor

30 Jun 2026

Michael

The Bathroom tub peeling in rooms. Staff is

4/10

Poor

28 Jun 2026

Jennifer and Timothy

It was fine for a basic overnight. Bathroom was not deep cleaned, had dust and dirt and something caked on outside of shower. Pool was nice, but had to beg for towels. The reservation was done as \"pay at the property,\" but staff charged the wrong card the morning well before check in and got upset when they had to fix the wrong charge. Both night check in and day check out staff were unpleasant, more concerned with being right than in fixing their mistake. Insisted that \"all hotels do this.\" Really, if they are not going to allow you to pay upon arrival, they should not offer it as an option when making reservation. Room was musty. Honestly, I have not had a good experience with any Wyndham properties in years and would have avoided this one if I could have.

8/10

Excellent

28 Jun 2026

Priscilla

Room was clean and staff member who checked My Husband and I in was helpful, friendly, and accommodating.

Partner

10/10

Exceptional

28 Jun 2026

Rachel

Great hotel for a great price. Will be staying here again in the future.

Family_with_children

10/10

Exceptional

22 Jun 2026

Jimmy

Excellent stay at Wingate by Wyndham Williamsburg — clean, easy, and comfortable.
Great stop for visiting Williamsburg, Jamestown, and Yorktown with plenty of history nearby.
Highly recommend for a simple, convenient Virginia trip.
James R. Hart

Self

10/10

Exceptional

20 Jun 2026

Floyd

Great Stay!

Family_with_children

8/10

Excellent

20 Jun 2026

Debra

Nice clean room! Excellent breakfast! Wish it was open till 9:30-10:00 for vacationers who don’t have to get up early. Great motel and great location!

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Trenisha

First time here and had a relaxing evening. Quiet are full of restaurants and even a movie theater! I loved my time here and would love to stay again very soon! Thank you for the hospitality many blesssings to you all ❤️

Self

10/10

Exceptional

18 Jun 2026

Robert

Very nice place to stay. Close to Williamsburg, Jamestown, Yorktown, and numerous restaurants. Includes breakfast.

Partner

10/10

Exceptional

15 Jun 2026

Yanitza

I will stay again and the locación is excellent.

Family_with_children

6/10

Pleasant

14 Jun 2026

Felicia

The hotel was just okay for the most part. When the cleaning staff came around they took out used towels but only replaced them with 2 bath towels for 4 people so we had to go down to the front desk and request a couple more, same thing with toilet paper. Also when they cleaned our room they made up 1 bed but left the other unmade and did not remove our take out containers that were quite obviously empty and we couldn’t find anywhere to toss them. The breakfast was less then desirable

Family_with_children

8/10

Excellent

03 Jun 2026

Kent

Breakfast was good, but sparse. The sausage was tasty. The waffle maker didn't do a good job, not fully cooked batter. Our room was kept very clean and was comfortable, The toilet rocked and that can result in floor damage or worse. The room was quiet and the bed was nice.

6/10

Pleasant

31 May 2026

Lauren

My bathroom wasn't very clean. But overall, it was okay. Staff was friendly.

Self

10/10

Exceptional

31 May 2026

Laurie

We’ve stayed here several times and have never had a bad experience. We did notice this time that our room had a stale smell to it that hasn’t been the norm, but the room and all of the hotel facilities were clean, breakfast was well stocked and fresh, the staff were all friendly and helpful, and it was overall a very pleasant stay.

Friends_and_family Family

6/10

Pleasant

29 May 2026

Ryan

Lots of kids and no quiet hours

4/10

Poor

27 May 2026

Kimberley

I enjoyed the location of this property as well as the hot breakfast and the accessibility of the pool. However, I did not find that the front desk was overly helpful and when my son was playing his mini golf game, he dropped a ball on the floor and trying to fetch the ball out I found casings of a .22. Upon checkout, I presented this to the staff and she asked me where they were and shrugged it off, but offered nothing in compensation.

Family_with_children

8/10

Excellent

27 May 2026

William

Clean and comfortable with living area helps helps to spread out making my stay more comfortable and homey.

Self

6/10

Pleasant

24 May 2026

Kamran

Room was clean but bath tub leaks , breakfast below then average. Morning receipt very pleasant and evening 👎. Over all I will my regards average services.

Friends_and_family Family

2/10

Poor

22 May 2026

Casey

Extremely poor experience overall. Things broken. Room had half a window and no curtain. Bathroom was smaller than in an RV.

Partner

2/10

Poor

21 May 2026

Gabrielle

The property is mid-level comfort. It's not great but it's not 0/10. I just hate my experience and how strict their policies are. I feel like I got th short end of the stick and unfortunately I will never stay here again but HEY, that's life right. We just have $110 to waste and greedy companies cant afford to give it back so. If you scam enough out-of-town customers, You Too can stay afloat in your town. Great job Wingate, I really enjoyed my time in Williamsburg.

Friends

2/10

Poor

19 May 2026

Gabrielle

Don’t book here with Expedia until you read the fine print.

Wingate does not comply by Expedia rules and policies.

I booked a room, Expedia says free cancellation up to 24 he before stay. I attempt to make changes, Expedia says there’s been a mistake try again. I try in the app twice same issue. I try online, I get a green check. I go about my business.

I get an email on the day I supposedly changed asking me how my check in process went 🙄

All in all - my change wasnt processed and no one took responsibility or attempted to help reciting the issue. So regretfully, I paid for a night I didn’t use AND THEN paid for an extra night because my park tickets were for two days.

Needless to say I’m never staying here again (dirty washcloths, missed spots from cleaning, room was barely refreshed) And Expedia can kick rocks.

0/10 do not recommend

8/10

Excellent

18 May 2026

Bonnie

The hotel was in a convenient location. I did not like that they did not have a small couch or comfortable chair with arms in the room. I also did not like that there were no plastic cups for the bathroom. The rest of it was fine.

10/10

Exceptional

18 May 2026

Miguel

Tudo excelente. Bom cafe da manha, muito estacionamento. Quartos limpos.

Family

8/10

Excellent

18 May 2026

Brian

Easy check-in, polite staff, adequate breakfast, clean room. If you get a room in the back of the hotel, you will hear the train. The tracks are active at all hours of the day.

Partner

4/10

Poor

17 May 2026

Kim

This hotel was not what we expected. Not sure what others experienced but our room was dark, poor lighting. We saw 2or 3 ants on desk each day. Water pressure was horrible,we were on top floor, so maybe that factored in. Definitely could use updates. Air conditioner worked but had to turn it way up to get it comfortable. Pool area needs upgraded. Only like 6 chairs and so nowhere for very many guests to use. Breakfast was just ok. 1 coffee machine, so usually there was a wait. Food was just average, we made waffles, which were fine. Just not many options. It should be mentioned somewhere that a train runs right behind hotel, several times a day and night. So overall just not what we expected based on photos and reviews.

Partner

10/10

Exceptional

17 May 2026

Susan

Yes breakfast was good food hot, dining room staff very helpful

Partner

6/10

Pleasant

17 May 2026

Laljith

Low water pressure for showers and faucets and exterior was not very well maintained

Family

2/10

Poor

16 May 2026

Licett

Breakfast provided was very poor quality of food. I took a bite of the muffin and it was disgusting. The eggs tasted like powdered eggs.

I PURCHASED a juice box from their snack area and the container was mushy and disintegrating from how old it was…and they were selling it!

8/10

Excellent

16 May 2026

Judith

Breakfast was okay,
Parking was fine.

Family

8/10

Excellent

16 May 2026

Ravinder R.

Breakfast was good. Safe to park

Family_with_children

10/10

Exceptional

14 May 2026

Maria

Clean room, welcoming staff, good breakfast and we felt very safe.

Partner

8/10

Excellent

13 May 2026

Timothy

The room was clean and the staff very friendly!

10/10

Exceptional

12 May 2026

John

Everything was very nice for the price. My shower was alright but nothing to write home about. Breakfast was alright. Eggs, sausage, waffles, toast, juice and a coffee machine that made Lattes. Looked like they had a guy in the lobby pitching time shares. Other than that, very nice room for the price.

Business

4/10

Poor

11 May 2026

Jessica

This property was very disappointing. It smelled musty as soon as you walked in. The staff was far from friendly. No one greeted you when entering the facility. I disturbed the staff who was relaxing on the sofa, had her shoes off and was playing with her feet. When I asked her a question she said the information was in the key sleeve she had given us. Our room was not AS stinky as the entrance. There were stains on the carpet and very low water pressure that got Luke warm at best. I will steer clear of this entire hotel chain moving forward.

Family

4/10

Poor

10 May 2026

Maurice E

Water pressure in bathroom sink sucked. Water flowed like a sprinkler. Had to use bathtub water to wash up and wash hands. Need to find another cleaning solution to make hotel smell fresh and clean instead of stuffy and moldy. Rooms need airing out before renting out. Spray with nice air freshener and turn on ac. Breakfast was poor. Need better selection. More fruit and muffins. Go to other hotels and check out their breakfast. Personal behind counter should never be on their o pop personal phone. Should always be alert and pay attention to guests. Get workers to go to English classes so they can understand what guests need.

Partner

8/10

Excellent

10 May 2026

Tia

Great location. Easy to park. Good service and room.

Self

10/10

Exceptional

10 May 2026

Alexander

Overall nice place to stay

6/10

Pleasant

03 May 2026

Vanessa

Looks nicer and cleaner online than it does in person. Only one entrance.

Family_with_children

10/10

Exceptional

30 Apr 2026

Sandra

The room itself was very clean. However the bathroom was not. Found hair on the ceiling, countertops, and in the shower upon arrival. There was also hair on a couple of the towels as well as if they were not switched out. The tubs paint was also peeling in our room. We were only there for the weekend though and the towels were switched out for us which was great. So we made the best of it that we could.

Partner

4/10

Poor

28 Apr 2026

Karen

I stayed here for the fullest and probaly last time...staff helpful at all...my room was never made up..breakfeast was clean and good..but other than that never again so disappointed and on the day I was checking out the housekeepers were banging at my door at 930 I didn't have to.check out till 11

4/10

Poor

27 Apr 2026

Kenneth

Room was very musty and air conditioner was not functioning properly.

Family_with_children

6/10

Pleasant

26 Apr 2026

Hope

We stayed here in the past and it was good. This time was a different experience. Staff wasnt very friendly. And they allowed kids to run the halls at night. Was very disruptive.

10/10

Exceptional

25 Apr 2026

Stephen

Small parking lot. Everything else A+

Partner

10/10

Exceptional

24 Apr 2026

Teri

We have stayed here several times. Older hotel that has been updated. Comfortable and quiet rooms. Friendly staff. Convenient location.

Partner

10/10

Exceptional

24 Apr 2026

Kevin

Breakfast was convenient and decent. Parking was great. The train passing wasn’t loud as my from was the closest to the tracks. The bathroom sink water was weak is my only complaint.

Partner

4/10

Poor

23 Apr 2026

Dwayne

Found bugs in the sheets

Partner

10/10

Exceptional

22 Apr 2026

Algernon

Didn't eat breakfast. But, it smelled good throughout the building.

Self

4/10

Poor

21 Apr 2026

Heidi

Breakfast was same for all 3 mornings. No change up. Bathroom was awful. Peeled paint in tub, cracked tile, mo water pressure or hot water.

Friends_and_family Friends

2/10

Poor

20 Apr 2026

fereshteh

We stayed just one night there and highly not recommended. I looked at pics here and thought it s pretty good condition but I was wrong . Room was smelly like mold and bathrooms were very dirty .

10/10

Exceptional

20 Apr 2026

John

Great hotel and staff. Only issue I had was the water pressure in the bathroom sink, it was so low, I had to use the tub faucet.

Self

10/10

Exceptional

19 Apr 2026

Dave

I am a Hilton Honors member and so have stayed at a whole string of the Hilton chain hotels over the past couple of years. Places like the Hampton Inn, the Hilton Garden Inn, etc. I was so impressed by this Wingate Hotel and even told the front desk that the layout, the functionality of things, the amenities that are available, the cleanliness of everything, even the smell of the hotel in every part of it that I went through was clean and fresh. I was impressed with the room in every aspect. And of course, the staff themselves were excellent. A gentleman named Draper was there when I checked in late. The gal who was at the desk when I left the next morning, her name was Sarah. They were just great. I'm so impressed and I look forward to staying there again not only at that one in Williamsburg, but wherever else I could go to a Wingate. Don't change a thing! :-)

Self

10/10

Exceptional

19 Apr 2026

Angela

Everything was Wonderful

8/10

Excellent

17 Apr 2026

Robert

In the center of Williamsburgs activities- outlets and more. Nicely maintained b property. Spacious rooms and very clean. Nice indoor pool. Breakfast was good, although we got caught up with a large bus of students, so most of the food-eggs, yogurt, bread were gone by 8:40. Staff was helpful although I'm NOT a fan of wearing ear buds when servicing customers - (check in & out), (I'm a teacher and this irks me since you never know if they are fully attentive). Overall, a pleasant experience and I will try Wingate again.

Family

6/10

Pleasant

15 Apr 2026

leon

Staff act like they didn't want to be bothered.spoke very little English

6/10

Pleasant

13 Apr 2026

Diana

Room: 2 queen room was large enough, but the ac was dated and didn’t function properly so it was always humid in the room (I’m talking 70% humidity). As far as cleanliness, at first glance it looks nice, but after a minute you notice an awful smell. I also found mold on wall and carpet in the corner where it meets the floor.

Staff: The staff was nice enough. No complaints really.

Breakfast: I’m not trying to be funny, but if you like dry egg salad then the scrambled eggs will be great for you because that’s exactly what they taste like. The sausage was cold at times. The coffee machine was never working properly.

Parking: small parking lot, but it wasn’t super busy so it wasn’t really an issue. I imagine at peak travel times, it might be a problem.

8/10

Excellent

12 Apr 2026

Jay

I would not rate the breakfast menu as good. It was very limited on our last day of the stay We opted to go out for breakfast because the breakfast was so minimal. They had dry cereal as an option, but they didn’t have milk for it.

Partner

8/10

Excellent

12 Apr 2026

Elisha

The breakfast was like most hotels and fresh early morning.

2/10

Poor

11 Apr 2026

KRISTEN

This was one of the worst hotels I have ever stayed in, and I've stayed in many!! We had no hot water the entire duration of our stay. In fact when the front desk was notified (multiple times, over multiple days), they shrugged their shoulders and said \"nothing they could do.\" Our blinds were broken, the breakfast was mediocre at best, the bath towels were made of sandpaper, and there was an overwhelming smell of mildew/unidentified odor on our room. It smelled terrible and again we were told \"nothing they could do.\" The pool was cloudy, and obviously not clean. And the hotel is located directly in front of train tracks, so you’ll hear that every morning. Save yourself the headache and book elsewhere.

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Katie

The room was fairly clean. There were some hairs in upper edge of the sink and in the clean towels

10/10

Exceptional

11 Apr 2026

Jesse

Parking was easy and check in was simple and kind. Loved the room and will definitely be back!

Partner

6/10

Pleasant

10 Apr 2026

Jeanette

Close to all that the area has to offer!! Convenient no frills efficient place to stay and enjoy the area

Family_with_children

6/10

Pleasant

10 Apr 2026

Heidi

Bathroom needs work. Staff not very friendly.

Friends_and_family Friends

4/10

Poor

06 Apr 2026

Dawne

Room was clean bed comfortable. Staff made you feel as if they were doing you a favor. Breakfast was awful. Coffee was undrinkable

Partner

4/10

Poor

05 Apr 2026

Ashlee

While the location is great, unfortunately, I did not enjoy my stay. The bedroom sheets were on inside out. The towels were dirty and so was the shower curtain. The hallways smelled like wet dog. I could also smell cigarette smoke by my window on the first floor.

10/10

Exceptional

05 Apr 2026

Sarah

Everything was great! Super clean and up to date

Friends_and_family Family

6/10

Pleasant

02 Apr 2026

Kisha

I stayed at his hotel recently and I was disappointed with the outcome of the reviews I read. First, then hotel highlighted that it was renovated. Maybe the lobby area only. I could tell that the carpet was new but they forgot about the rooms. When we got there the staff provided us with the room keys, but the room was not clean. The sheets weren't on the bed nor was the trash removed. The staffer reassigned us a room. The room was a little spacious but the bathroom was tight. The tub looked as though it was never cleaned. It had a brown ring around the tub. The comp

10/10

Exceptional

02 Apr 2026

Ebrahim

Clean room and staff are great. No issues with parking at all. Location was wonderful. Breakfast was OK but space to get breakfast was so small, not enough tables. Otherwise, everything else was just fantastic.

Family_with_children

6/10

Pleasant

02 Apr 2026

Jeremy

Breakfast was great, although it would have been nice to have a few more options. Parking was decent. The room and bathroom were both clean and tidy. My only complaint was that the staff could have been a little more helpful and polite. They didn’t seem too thrilled when we asked for a few extra towels after visiting the pool. Overall, it wasn’t a terrible experience.

Family_with_children

10/10

Exceptional

01 Apr 2026

CHEN

Yes Yes

Friends

10/10

Exceptional

01 Apr 2026

Kosha

Breakfast was ok cold use a little more variety

4/10

Poor

29 Mar 2026

Jennifer

I would not consider a \"very good rating\" to be an accurate rating for this property. The breakfast barely qualified as breakfast and the staff were not prepared to handle the large soccer team that they had at the property with only one staff person available on a Saturday night. I blame this on poor management.

Family_with_children

10/10

Exceptional

29 Mar 2026

John

Clean room

Partner

8/10

Excellent

28 Mar 2026

Billie

Minor issues with tub and hot water in the sink. Did not affect my stay. Very pleasant staff. Quiet hotel with a decent breakfast and nice pool.

Friends

4/10

Poor

28 Mar 2026

Kirsten

This hotel needs an update. The shower was terrible and looked like the tile was going to fall in the wall. The breakfast was less than good.

Family_with_children

10/10

Exceptional

26 Mar 2026

Donald

Everything was just fine and very reasonable.

Partner

6/10

Pleasant

25 Mar 2026

Nathan

The people were very friendly and the lobby looked pretty. However upon entering We were hit with an aroma. We weren't sure if someone was cooking or if it was incense but it was overpowering in the lobby. Not good if you are super sensitive to fragrance. The room was okay-ish. It's like they tried to do a 10-second tidy in their remodel. Example: there was a new bowl in the bathroom but it was wobbly and not installed properly. The paint was chipping in the bedroom. And the bathroom was meh. Like it was painted but the tub was sort of mildewy. Pretty sure we were hearing a train out the window.

Partner

6/10

Pleasant

23 Mar 2026

Charles

Bathroom was dated. Hard to get hot water to work. Several fixtures were taped to hold in place. Only complaint was with bathroom

Business

8/10

Excellent

14 Mar 2026

Megan

WiFi was efficient. Hotel, room, staff and breakfast all exceeded my expectations.

Self

6/10

Pleasant

08 Mar 2026

Mary

Toilet lose had to ask for toilet paper water pressure was really bad. Had lots of boys for soccer tournament and staff worked hard to keep up breakfast.

Partner

8/10

Excellent

08 Mar 2026

Darrell

A lot good about it. The amenities were lacking.

10/10

Exceptional

02 Mar 2026

Sharon

The facility was very clean. The mattress... Amazing! The only compliant is that the water in the bathroom sink didn't get hot. It ran for about 5 minutes to get lukewarm. I would definitely stay again.

Partner

10/10

Exceptional

01 Mar 2026

Amber

Clean room, comfortable bed, convenient check in & out, & a simple delicious breakfast, something for everyone

Partner

10/10

Exceptional

26 Feb 2026

Natasha

Clean and comfortable. Nice and quiet

Friends_and_family Family

8/10

Excellent

22 Feb 2026

CLAUDIO

Front desk staff very friendly and efficient. Rooms are clean and in working conditions. However, the hallway's carpet seems and smell dirty.

Family_with_children

10/10

Exceptional

17 Feb 2026

Maria L. Abad

Clean room,

6/10

Pleasant

16 Feb 2026

William

Room was great. Until water began pouring from the bathroom ceiling. I was relocated promptly to another room.

Friends_and_family Family

8/10

Excellent

15 Feb 2026

Monica

Clean room

Leisure Partner

8/10

Excellent

15 Feb 2026

nicollette

Room was ok but a couple of the towels seemed less than clean. At breakfast the coffee and juice machines stopped working, ran out of waffle mix and forks.

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Temonius

Nice clean room

Leisure Partner

8/10

Excellent

15 Feb 2026

Steven

Room was clean. The staff was amazing the breakfast wasn't all that. The property was clean