RO
Room Only
Accommodation only. Meals are usually not included.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Residence Inn By Marriott Williamsburg
Williamsburg - VA · United States
1648 Richmond RdView location
8.6/10Excellent474 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort8.8/10 8.8
Condition8.4/10 8.4
Location9.2/10 9.2
Neighborhood9.6/10 9.6
Value8.2/10 8.2
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with charm
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn By Marriott Williamsburg
Enjoy a relaxing stay at the Residence Inn by Marriott Williamsburg, featuring a spa tub, fitness center, and seasonal outdoor pool. Stay connected with complimentary Wi-Fi, or enjoy the lobby fireplace. Start your day with a buffet breakfast (fee applies), or grab a quick bite at the snack bar/deli.
Mingle with other guests at the complimentary evening receptions (select days). Each of the 108 guestrooms offers a kitchen with a full-sized refrigerator/freezer and stovetop, plus complimentary wired and wireless internet access, LCD TVs with cable, a desk, and free local calls.
The hotel also offers a business center, express check-out, and free self-parking. Located near Ripley's Believe It or Not!, the College of William and Mary, and Williamsburg Premium Outlets, it's ideal for leisure and business travelers. Event space is available. The preferred airport is Newport News - Williamsburg Intl.
Airport (PHF).
Show less
When you stay at Residence Inn By Marriott Williamsburg in Williamsburg, you'll be in the business district, within a 5-minute drive of College of William and Mary and Williamsburg Premium Outlets. This hotel is 8.1 mi (13.1 km) from Busch Gardens Williamsburg and 7 mi (11.3 km) from Jamestown Settlement.
Make yourself at home in one of the 108 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 27-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Williamsburg? This hotel has 398 square feet (37 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 27
Pet max weight (per pet) in lb is 60
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The seasonal pool will be open from May 30 to September 05.
- Pool access available from 10:00 AM to 10:00 PM.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Google Pay and Apple Pay
- Safety features at this property include a carbon monoxide detector and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Pet fee: USD 112.00 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Ripley's Believe It or Not!
0.2 km / 0.1 mi
Bounce House
1.5 km / 0.9 mi
Pirate's Cove Adventure Golf
1.9 km / 1.2 mi
College of William and Mary
2.2 km / 1.4 mi
Walter J. Zable Stadium at Cary Field
2.8 km / 1.7 mi
Walter J. Zable Stadium at Cary Field
2.9 km / 1.8 mi
Regal New Town
2.9 km / 1.8 mi
Williamsburg Premium Outlets
3.1 km / 1.9 mi
Bowlero Williamsburg
3.1 km / 1.9 mi
Kaplan Arena
3.2 km / 2 mi
Waller Mill Park
3.3 km / 2 mi
Busch Tennis Courts
3.3 km / 2 mi
Wren Building
3.4 km / 2.1 mi
Merchants Square
3.5 km / 2.2 mi
Duke of Gloucester Street
3.6 km / 2.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 108
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fi
- Valet parking
- Room service
- Laundry service
Show 24 more facilities & services
- Babysitting service
- Fireplace
- Hotel safe
- Lift access
- Newspapers
- Clothes dryer
- Grill/BBQ
- Bar
- Restaurant
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- Outdoor freshwater pool
- TV lounge
- Breakfast
- Continental breakfast
- Picnic
- Snacks
- Non-smoking establishment
- Fitness
- Basketball
- Volleyball
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn By Marriott Williamsburg
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn By Marriott Williamsburg
SUITE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn By Marriott Williamsburg
SUITE TWO QUEEN BEDS ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn By Marriott Williamsburg
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn By Marriott Williamsburg
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn By Marriott Williamsburg
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn By Marriott Williamsburg
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn By Marriott Williamsburg
STUDIO Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn By Marriott Williamsburg
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Residence Inn By Marriott Williamsburg
100
reviews shown
Randy
A great location. Clean room. Great staff!
Michael
Very impressed with the overall value here. The front desk staff was great and the suite room was spacious and clean. There were also no cleaning products smell that is common in hotels like this. The included breakfast was also top notch!
Allison
Nice hotel. Convenient to downtown and shopping.
Matthews,James and Ceyonne
The pool was not open
ROBERT
I stayed at the Residence Inn by Marriott Williamsburg for the first time, and I loved my experience. The service was excellent, the complimentary breakfast was great, and the coffee tasted like barista‑quality. I will definitely stay here again.
Cassandra
All the above.
Trisha
The room was gorgeous, the staff was very kind and displayed excellent customer service. Staff like De'Zhire and these 2 helpful and kind ladies from Jamaica that assisted me in the morning with obtaining breakfast.
Catherine B Taylor
Room was spotless and staff was kind.
satish
Good staff . Good room layout with kitchen and bedroom
Jerri
My family spent Christmas here. The staff and the atmosphere made it feel like home. We have stayed here before and could not say enough good things about it. I was able to cook a big dinner and we enjoyed being close to Busch Gardens where we went daily.
Kimberley
I loved everything about this place except for the bathtub. The paint is peeling in the tub.
Steven
We had to wait over an hour for our rooms to be ready AFTER the 4 pm check in time.
Keith
The kitchen was nice, but there were no skillets to use, only 2 pots, which made it difficult to make eggs for breakfast.
Our room was located on the first floor near elevators and a maintenance room. We ended up hearing loud “water” noises at all times of the day and during the middle of the night. The noises during the night were loud enough to wake us up. We would stay here again as long as we didn’t get the same room.
Our room was located on the first floor near elevators and a maintenance room. We ended up hearing loud “water” noises at all times of the day and during the middle of the night. The noises during the night were loud enough to wake us up. We would stay here again as long as we didn’t get the same room.
Noel
Room was clean, except the bathtub had a few spots. Since we oy stayed for a night, we just dealt with it. Otherwise, hotel was really nice
Pantaleon
The 2 bdrm suite was clean and spacious. All of the amenities of home with a full kitchen and living area. Staff was friendly and helpful. The free bkfst is always a plus.
Angela
Everything was great!
Jerri
Staff members were all cheerful attentive and helpful. Elaina was the best!!!
Room was spacious with all we needed!
Room was spacious with all we needed!
Kevin
Toilet made noise throughout the night and room door would not open. We had to open the door for each other. Keys were useless. Doors need to be upgraded and toilet fixed.
Emma
My stay here was great! I was alone visiting my boyfriend, and it was easy for me to go pick him up and come back whenever I needed. The room was pretty clean, but it wasn't \"perfection.\" There was some dust buildup and crumbs under the bed and behind the table. I only noticed because I dropped some things and saw it all when I went to retrieve my items. I opted out of housekeeping because I wanted privacy for the weekend with my boyfriend. Also loved the easy and very early check-in! I was checked in by 11 am with minimal issues (My card declined and my bank was giving me issues. Not at all the hotel's fault and they were very understanding!) Also, love that it is 18+ check-in minimum since both my boyfriend and I are only 20 years old, and it is so hard to find places to stay since most are 21+. My only complaint is I did find a couple live roaches in my room by the last day...one I found alive in my water bottle (SO GROSS) and another I found later crawling on the wall when I was getting ready to check out. It could've been because I didn't have any housekeeping come in, but I don't know. The hotel is pet-friendly, and you could hear a couple of dogs barking down the hall, but the rooms are pretty soundproof because it is so large! Overall, I enjoyed my stay and would definitely be back if I ever needed!
Vanessa
All was good except the room across from us had a dog that was left alone all morning and barked non stopping. It was not pleasant at all to be waken up because of it. The hotel MUST reconsider the pet policy and either ban it or fine the people who did not care to disturb the whole floor. That was unacceptable.
Tameka
Everything was great
Christie
Our shower curtain was moldy. My comforter had large brown stains on it. While using the gym a HUGE cockroach crawled across the floor. The pool was absolutely disgusting. Cloudy, moldy walls, moldy filter, hair floating, stains everywhere. Disappointing when you choose the hotel because it has an outdoor pool. Was happy to be leaving and Definitely would not stay there again.
Deborah
Interior appears to updated. Could clean the corners better. Exterior is horrible. Ripped screens, dirty exterior, exterior door by my room was filthy, exterior plantings need to be maintained. I walked around the building numerous times. The back is nasty. Needs to be painted and/or pressure sprayed. Disappointed in this Marriott property. Not up to beautiful Williamsburg standards.
Tyshia
Friendly staff, safe, clean and great place to stay. Complimentary breakfast and ice cream.
taylor e
great
vickie
Loved out stay there.
Very comfortable, felt very safe in the location.
Richard
Very pleasant staff. Ice maker did not work,
Jeff
Excellent property and wonderful for families!
Verified traveler
Beautiful room
Pablo
The only issue was the smell in the room, it smelled damp
Wendy
Rooms are a bit dingy and breakfast was crowded and hot temperature-wise. Trash fans are too small in the room and glad there is recycling. Front desk staff was friendly and nice!
Rick
I really enjoy breakfast.
Sandeep
Good
JoAnna
Clean and close to anything you need
Wonderful stay clean and close to everything. They have breakfast and social time with free ice cream. Super nice rooms and walkable to anything needed. Very safe area
Steven
Superb Customer Service
Excellent staffing. Desire, Chad, Matt, red headed lady and blonde haired lady at desk as well as kitchen staff thru maintenance.
Very good customer service.
Very good customer service.
Najette
bathroom was dirty
JAMES
Staff were all very friendly and helpful. Hotel was very clean, great location.
Christopher
Great location with. Numerous restaurants around! Not far from Busch Gardens.
Jon R
This was our second hotel after our first booked was filthy. We immediately found this hotel on the website and booked it.
James
The Residents Inn was located very conveniently to most attractions and shopping. Great rooms and very clean!
Kristen
We really enjoyed our stay. The staff was super friendly & kind. The grounds needed to be maintained a bit, otherwise, it was a great a value, easy to find, & perfect for our little mini-vacay.
Michael
Loved everything
Sue ellen
It was great
Alfred
Our stay was nice. The property is definitely starting to show its age. We could hear the room next door like they were in our room. There was also a lot of dog noise.
Probably due to prices and the economy but the breakfast has really gone down hill. Barely any choices and the quality of food was rough.
Probably due to prices and the economy but the breakfast has really gone down hill. Barely any choices and the quality of food was rough.
Babak
Loud noise of AC
Manuel
The room was incredibly warm 76 degrees, the comforter on the bed was dirty..looked like dried up coffee, breakfast is served until 10am there was no coffee or main entree at 9:35..we were told they’ll check or working on it. Some Food was brought out 15-20 minutes later. Check out is at 11am and 10:45 we found ourselves locked out due to key card being cut off.
Verified traveler
It was nice just one of the towels were wet for some reason when coming in.
Maha
One of my best hotel stays ever
Scott
Waited 10 minutes at front desk before we saw anyone. Got to room, no toilet paper, returned to front desk waited five minutes until front desk worker returned. I fixed the toilet in the room as it would not stop running, it was running when I got to the room. Shower curtain torn, fixture of some sort hanging from bathroom ceiling, rust on bathroom fixtures, no turn down on second day no replacing linens, $500 for two nights… oh yeah and there was a barking dog (at least that reminded us of home). Not a real good look
Ashley
The deposit takes to long to get back on your account. You have to call this location several times before someone from the front desk answers. Room was nice, clean.
Trenton
Perfect hotel . Very nice rooms and studios with kitchen
Kimberly
Loved our suite front desk was friendly no issues
Trudy
Nice big room!
Nice big room, but the amenities were lacking. Had to ask for more towels, kitchen towels, liquid dish soap, and a television remote. The staff was very accommodating, but it would have been nice to have those things in the room already. The kitchen was sparsely furnished compared to other RIs. The hotel is older, but overall I liked the location, the large room layout, and would stay there again.
Brian
Good Williamsburg hotel
Very good location for Williamsburg activities and restaurants. Shows aging and needed attention to upkeep…damaged refrigerator, ceiling shows edges of wallboard, etc. Very expensive for the quality. Breakfast is quite average even by US restaurant standards.
Edward
Fun and very accommodating
william
Nice place. Smooth check in.
KALIHIA
Check in was great, the lady was very pleasant. The property is overall outdated especially for the price.
Mark
Mediocre room
Noisy HVAC, could not tell soap from shampoo(green on green lettering), never got room made up.
Michael
Very clean and friendly staff
Erika
I have stayed here several times over the last two years and this time the room and overall facility was disappointing to say the least.
- no shower curtain
- door to room and lock was broken
- the breakfast was dismissal ( no grits nor oatmeal, no waffles, eggs were premade rubber circles, potatoe la were greasy and had sausage that looked grey, the cereal was stale, the hot water was Luke warm)
- staff looked tired and were in their personal phones
- the room I stayed in had home made paper signs warning of the smoking fine
- the shower was not cleaned and the shampoo and conditioner containers were not filled (empty)
- no soap
- the hallways and overall facility needs a deep cleaning
- never saw a cleaning crew - the room had one roll of toilet paper had to go to front desk and wait for 5 min for someone to appear to be given one roll
The front desk when I tried to discuss the shortfalls they were unable to do anything
“It is what it is”
Tried contacting Marriott as I am a long time member and never heard back.
- no shower curtain
- door to room and lock was broken
- the breakfast was dismissal ( no grits nor oatmeal, no waffles, eggs were premade rubber circles, potatoe la were greasy and had sausage that looked grey, the cereal was stale, the hot water was Luke warm)
- staff looked tired and were in their personal phones
- the room I stayed in had home made paper signs warning of the smoking fine
- the shower was not cleaned and the shampoo and conditioner containers were not filled (empty)
- no soap
- the hallways and overall facility needs a deep cleaning
- never saw a cleaning crew - the room had one roll of toilet paper had to go to front desk and wait for 5 min for someone to appear to be given one roll
The front desk when I tried to discuss the shortfalls they were unable to do anything
“It is what it is”
Tried contacting Marriott as I am a long time member and never heard back.
Ryan
Great for big families
Great location. Friendly staff. Big room. Kids loved the ice cream at happy hour and the basketball court.
Rachel
The property was clean and well kept and the staff was courteous and helpful.
Vernon
Great place to stay. Extremely clean and a wonderful staff.
Jason
Nice place, rooms were clean and big. Parking close and area was safe. Walking distance to chilis restaurant and several others. Decent breakfast included.
Michael
Very clean and a good central location for all we wanted to do.
Jennifer
We arrived at 9:00 pm. We waited 1/2 an hour for someone to arrive check us in. When they went to check us in our room wasn’t ready and they said we would have to wait more than an hour for it to be done. Again, it was 9:30 at night.
Yolanda
The property was clean and the staff was courteous. I will certainly stay there again.
Kelly
The staff was super accommodating. We arrived well before check-in time and since there was availability we got our room right away. It was so great to not have to check our luggage and come back later.
larry
Booked a King size bed was told when I arrived that it wasn’t available and gave me a different room. Hallway smelled, very disappointed
Barbara
Contemporary and very clean!
abraham
Needs upgrade
Kate E
Breakfast was ample and pleasant, with hot items such as eggs and waffles. Property was clean and free snacks from 5-8 pm were nice. Only negative: requested extra pillows for pull out bed and was told \"No, housekeeping doesn't like to give those out,\" from the front desk staff, which was a surprise and disappointing. Overall a great stay.
Denise
Place was absolutely perfect for the six of us and or pet. Everyone was so polite and friendly
Enjoyed that you had a breakfast every morning and snacks throughout the day and for the pets as well. An A in our books
Enjoyed that you had a breakfast every morning and snacks throughout the day and for the pets as well. An A in our books
Verified traveler
The hotel suite was well equipped, except for the towels. They were very thin and the bath towels were tiny! Very poor quality towels for a Marriott hotel.
Richard
The two bedrooms with living area was perfect for our needs
Shahreaj
Great..will definitely stay again. Only disappointment was the pool was supposed to be open but it wasn't.
Toya
I would Recommend Residence Inn Marriott. The roooms provide beyond exceptional space and are brand new. The come with breakfast, nice outdoor space with pool. I will be back!!
James
Very convenient. Lots of restaurants near by. Friendly staff
Marginal breakfast at best. The room was getting tired and could use some refurbishment
Marginal breakfast at best. The room was getting tired and could use some refurbishment
Kari
The staff was friendly and helpful.
Richard
One night stay
Just a one night stay for our family. Service and accommodations were fine and everything went very smooth. A major plus for travelers!
Cynthia
The stay was great clean and friendly staff. Even though many places to shop have closed since pandemic. I may chose another area that offers more shopping options.
Sue
Excellent place to stay. Very quite and the staff is very friendly and accomodating.
Verified traveler
N/A
Verified traveler
I paid for my reservation through Expedia but the hotel charged me again. It’s been a week since I notified them (July 26) and they said they were reversing it, but I’m still waiting for an $800 refund. If I didn’t have money in another account this would have ruined my family’s vacation.
Still waiting for my money on Aug 1.
Still waiting for my money on Aug 1.
Verified traveler
Conveniently located to Williamsburg destinations, eating and shopping.
Verified traveler
Newly updated great location. Lacked appointments like coffee table, luggage stand and fan in bathroom. Breakfast was the worse of any Residence Inn we’ve stayed at.
Verified traveler
Stayed 3 nights. Overall, our stay was wonderful. We love the location. Facility is okay. Staff were polite. For a constructive feedback, they request guests to bring out the trash between 9 -11 am which is fine. However, they did not leave any trash liners for replacement. I had to call front desk and then was instructed to pick up downstairs. I was asked how many do I need so I asked for four. I was asked for my room number and if I also asked for liners yesterday . I responded no because I just arrived the previous night. It made me feel uncomfortable like I was asking too much. Anyway, I suggested that maybe they should just leave extra liners based on the number of days booked. With regards to food, variations would be great. The same food were offered for 3 days.
Verified traveler
Staff was very friendly and helpful place was very clean pool was always well kept up. Great place for family kids and for friends. We loved our stay
Verified traveler
It was OK, but I expected much more from a Marriott, and there are better hotels in the area. The room was very humid and did not have good lighting. Then found the toilet seat was broken. Also the description said queen beds and these were full size. And boy were the pillows terrible. It could be worse I guess.
Scot
Location is great. Near most anything.
It was decent. Not great. Torn carpet with carpet tacks our side the bathroom that all of us stepped on. Other than that the stay was fine.
Verified traveler
Property was fine
Renee
the lady that was the asst. manager was rude and unprofessional. she acted as if guest were bothering her. she was sitting at a desk in an office that was right behind the front desk and several of us waited 10 minutes before she came forward to help. They were understaffed and she was not relieving that problem and when she did, she was perturbed and let you know it.
Brian
Busch Gardens
The stay was comfortable for my family and I. We have stayed here before and have enjoyed the convenience of restaurants and shops.
Verified traveler
Nice place to stay. In the heart of shopping and convenient to everything.
Julie
It was a great time
Verified traveler
Quiet and nice area. Lots of restaurants and nature around!
Sarah
Skip this place!
Elevator was old and rickety. Room smelled like old food. Beds and couch was rock hard. And there was no hand sanitizer anywhere - all hand sanitizing stations were empty. Many people weren’t even wearing masks. We are in the middle of a pandemic people!!! Would recommend staying elsewhere!
Gator
They were well organized to handle things during the virus. We had our puppy with us so the one bedroom unit on the first floor worked out great. There were many other dogs there and they were all well behaved. The is a public park a short walk behind this hotel so that was good for pets and families
Timothy
Clean Room, great service
Overall fantastic stay. The desk staff were very helpful each time I spoke with them. Room was nice and clean. Only reason I did not rate it any better on comfort was because the couch in the room was like sitting on a brick. It did not detract from my stay as I was not in the room much but it could have been more comfortable.
Theresa
This was by far the best stay we have had in a hotel. It was comfortable and great to come \"home\". WIll stay again!
Location & surroundings
Residence Inn By Marriott Williamsburg
1648 Richmond Rd, Williamsburg, United States
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Residence Inn By Marriott Williamsburg
53 hotel photos
