Name: MainStay Suites Williamsburg
Address: 814 Capitol Landing Road, Williamsburg, 23185, US

2/10

Poor

27 Jul 2026

latasha

This property is INFESTED with roaches! I do NOT recommend anyone to stay here.

2/10

Poor

25 Jul 2026

Juan Carlos

I definitely would NOT recommend this place to anyone. As soon as you walk in,the reek of marijuana is unsupportable. The room was dirty overall: stained curtains,smelled bad,the bathroom is in bad conditions. The pictures do it some grace.

2/10

Poor

07 Jul 2026

Greg

Dirty floors and carpet. Do not walk in room in barefeet or even socks. They will get very dirty. We always wore shoes. Sheets, pillowcases, all dirty. Another person told me about a roach they found in their bathtub. There is a leak in the ceiling over the toilet. Dirty, rundown, seen better days. Do not stay here.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Jessica

Only for the desperate.

Family_with_children

2/10

Poor

05 Jul 2026

Suzanne

In my life, I
Have never stayed in such a rundown hotel. I don’t know how it passed health inspections. Sorry but true.

2/10

Poor

05 Jul 2026

Deon

The front desk was great. Upon the arrival of the hotel room. As soon as we entered I knew from the smell it was no where I was interested in staying. The cabinet doors were falling off. Mold under the sink. Toilet was running. Towels were dirty. Floor dirty not vacuumed also no coffee maker. Door dead bolt was broken. List goes on and on. I lasted for 30 min before packing my bags and driving back home. Do much for a 4th of July weekend. Don’t let the pictures full you on the internet.

Partner

2/10

Poor

04 Jul 2026

Michael

This was a very gross hotel. The smell in the halls was bad, and my room smelled so bad. I had to cancel my reservation and go somewhere else. I could’ve handled it, but it also was not well Maintain. There was paint on the carpet when you first come in, paint was peeling off the door. The remote control was held together with tape, and you had to physically hold the whole thing together to even use it. Just a disgusting place.

Self

2/10

Poor

03 Jul 2026

Everette

We visit Williamsburg a few times a year and like to try to places to stay. This was the first time staying here and we were truly dissapointed. The parking lot was nice and plenty of parking. The lobby looked nice and well kept. However, when we got to the third floor where our room was, we immediately were taken for surprise. There was no working AC in the hallway commons area. When we entered our room it looked like there had been no upgrades or renovations since the hotel had opened. There were holes and rips all throughout the carpet. Fixtures were falling off the wall. The toilet was literally so loose that when you sat down on it the loud clang and the huge wobble made it feel like you were going to fall off onto the floor. The tiles in the bathroom were cracked and uneven. There was not even a drain cover in the shower drain so anything could just fall in and go down the drain. We decided to wipe clean some common area surfaces like the shelf under the sink and the rag was literally black after wiping it. There was also a large dog having a barking fit down the hall in a different room, even though the hotel supposedly had a no dogs policy.

It's possible that other rooms are in better shape and perhaps the other floors are better. But we will absolutely never stay here again.

Partner

2/10

Poor

02 Jul 2026

Ashley

The place is disgusting ! They have roaches , and they don’t even have face towels . The toilets are dirty and have orange crust on them . The rooms are non smoking rooms but smell like smoke and toileting problems . Staff are soooo rude and unhelpful. For some reason I got locked out of my room and my key card wouldn’t work the carpet is dishing but nothing was worse than the smell and roaches.

Self

6/10

Pleasant

29 Jun 2026

Hannah

The property was very outdated and very unclean. We needed a place to stay for the night and it was the only place available last minute. It worked for what we needed but I would not necessarily recommend this place to anyone I care about.

The room smelled like smoke though it was a non-smoking room.
The air conditioner worked well.
There was hot water, but it took a very long time to get warm.

2/10

Poor

28 Jun 2026

Linda

I would never stay at this hotel again. The property was extremely dirty, poorly maintained, and had a terrible odor throughout the building. The room and common areas smelled awful, making the stay very uncomfortable.

To make matters worse, the hotel advertised amenities that simply did not exist. There was no swimming pool and no fitness center, despite these being listed when I booked my stay. This felt misleading and dishonest.

The front desk staff was also incredibly rude and unhelpful. Instead of addressing our concerns, they were dismissive and lacked even basic customer service skills.

Overall, this was one of the worst hotel experiences I've had. Dirty rooms, false advertising, unpleasant odors, and rude staff made this a complete disappointment. I would not recommend this hotel to anyone.

Family_with_children

4/10

Poor

13 Jun 2026

Rachel

First of all, after a 5 hour drive with two toddlers in bad weather, the room we got was NOT what we booked. I booked a suite with a pullout sofa bed. There were two double beds. I had to make a bed for my grandsons on the floor. I was told there were none of those rooms available (even though that’s what I paid for). They offered no other options, compensation or anything to accommodate making them a bed. Second, the 2nd floor hallway wreaked of pot. The carpets were nasty, ceiling tiles were falling and the white bedspreads were NOT clean. The bathtub had no way to plug the drain to give the boys a bath. Internet/service was horrible and the tv reception was awful. Third, the website said the hotel had a “grab and go breakfast”. There was NO BREAKFAST. There was a coffee bar, but it didn’t even work. Fourth, the website also listed a pool. There was NO POOL. We will NEVER book this hotel again. I know it’s an older establishment, but a little updating of facilities and website would be much appreciated. Just go somewhere else!!!

Family_with_children

4/10

Poor

22 May 2026

Chidy

The facilites are extremely outdated and you are met with a cigarette smell upon entry into the facility. I saw a live roach on the floor I was booked for. the carpet in my room was torn, the shower needed caulking and there was mold on walls. the cigarette smell permeated into my room as well. I was just generally uncomfortable for a $300 2 night stay. Staff was extremely helpful and friendly and were the only upside to my stay.

Self

4/10

Poor

22 May 2026

Kelly

The A/C didn’t work and we had to change rooms. The carpet had big stains. The pool and fitness rooms were closed.

Family

4/10

Poor

21 May 2026

Zekeriya

Old, dated, and smelly. Hard to sleep with all the noises coming from AC units and refrigeration.

Self

6/10

Pleasant

10 May 2026

BRIAN

The staff was super friendly but the room was a little dirty and it did not have a shower curtain in the bathroom

Family_with_children

2/10

Poor

15 Feb 2026

Jeanne

Staff were beautiful, room was nice sized. But the site said it was a non smoking room. It was not, I woke with raspy voice & my hair stunk like smoke. This was recent smoking. When I said something in the morning the staff apologized and stated they do have people sign no smoking but said there is not much they can do. She offered to have management look at my complaint/concern. Most hotels that

Self

10/10

Exceptional

22 Jan 2026

Erika

Room great, staff great and very nice

Self

10/10

Exceptional

27 Dec 2025

Collin

The room for the needs of my adult son. Clean. Helpful and friendly staff. Nice having a kitchenette.

Leisure Self

4/10

Poor

20 Dec 2025

Luis

The staff was amazing. However, the room was cold the majority of the time. I found several roaches and dead bed bugs in the bed.

Leisure Partner

6/10

Pleasant

01 Nov 2025

Harold

The pool is not working

6/10

Pleasant

01 Nov 2025

harold

Room was clean but HBAC need updating.

8/10

Excellent

19 Oct 2025

Colten

We loved our room. It was very spacious and cozy.

Leisure Partner

2/10

Poor

19 Oct 2025

Raquia

Staff was amazing property need to be condemed

Leisure Partner

6/10

Pleasant

06 Oct 2025

pui-lan

bed sheet was dirty mark badly, I stay 3 nights first night ready to bed very tire and see the sheet was badly dirty yellow mark ..... the room cleaning lady make the bed she just flow up for next guest only she does not care it , I report next day to front desk
room was very old , I was not comfortable

Business

6/10

Pleasant

23 Sep 2025

Mary

I have stayed here for many years. The service has continued to go downhill this stay I didn't have paper towels in the room and usually there are tea bags for hot tea not this time. When we stayed there in June the toilet was sort of clogged I reported it to the front desk and was given a plunger. I didn't expect that. I am disappointed in how things have changed. Some places you still advertise breakfast but there isn't any. That's enough will probably try some place when we come again

Friends_and_family Family

2/10

Poor

01 Sep 2025

Camilla

Nothing

Business_and_leisure Friends

2/10

Poor

19 Aug 2025

Heidi

Negative stars!
This is by far the worst hotel experience I've ever had (coming from a world traveler here).We left 15 minutes after check-in due to health and safety concerns, drove down the road and booked at the Hampton Inn instead.
Strange people and filthy hotel. Lobby smelled horribly of marijuana and stale cigarette smoke plus what appeared to be a geriatric \"resident\" with a cane and dressed in a nightie, hanging out at reception.
The staff lady at reception seemed normal for about 2 minutes and asked if we wanted a 1st floor room or something higher, so we asked for something higher. Her tone and body language suddenly changed (horror movie strange!) and she informed us that there was only 1 room left on the 1st floor then gave us a weird smile. We said that was fine (despite the parking lot and hotel being empty). Keycards didnt work. Had to go back and the receptionist tried to fix the card and said that if she couldn't get them to work she would have to put us in a different room. Wait, what?! First you offered us a choice, then back-tracked and said there was only 1 room left, but now suddenly you can move us to another room?
It didnt even matter though because she got them working and we got into the filthy room which was filled with stale cigarette smoke, dirty sheets, etc. and the windows looked out into the pool room filled with junk, furniture and an empty pool ( website lied).The people/place is creepy and not at all safe for female travelers.

Leisure Family

2/10

Poor

03 Aug 2025

John

Property needs upgrades and extermination

Leisure Friends

2/10

Poor

03 Aug 2025

Edward

Properly was terrible had dirty walls paint peeling and roaches everywhere air not working some lights not working

Leisure Family

4/10

Poor

17 Jul 2025

Julie

The ceilng fell down on us

Overall not a bad hotel except that part of the ceiling fell down hitting me on the head and i also stepped on fallen plaster and some got inbedded in my toe. I told the front desk staff and they didn't allow me to speak to the manager or fill out an incident report. Overall not at all pleased

Friends_and_family Family

4/10

Poor

13 Jul 2025

Veronica

The shower was not clean, mold on curtain. Stated no pets saw a big dog while leaving. Chain was broken on door. Room and hallway smelling like smoke. Lamps were not working had to move mattress to turn on surge protector. Worst experience will never stay there again.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Tina

We stayed for 2 nights. Front Desk staff was extremely kind and courteous. Room was very comfortable. Easy access to everything in the area

Leisure Partner

8/10

Excellent

11 Jul 2025

Julie

Very spacious with a nice refrigerator and stove good air conditioner only issue was wifi was iffy

Friends_and_family Family

6/10

Pleasant

20 Jun 2025

ghassan

Wifi is pathetically slow, barely decent enough for browsing and nothing more. No daily house keeping. You have to discard your own trash, and the trash cans outside are always full.

4/10

Poor

15 Jun 2025

Brittany

We had no remote for the television. There were a couple of bugs in the bathroom and sleeping space. Barely any kitchen utensils. Water damage noted throughout the entire room. Staff was friendly. The space was adequate but it needs a major overhaul.

Leisure Family

2/10

Poor

15 Jun 2025

Tia

10/10 do NOT recommend. The lobby area is nice and clean and the front staff were extremely friendly but that’s where the praises stop. The hallways smell of cigarettes and mold. The supposedly clean white sheets and pillows on the beds are stained with who knows what kind of bodily fluids. Dead bugs in random corners throughout the hotel. Microwave in my room that did not work and a stove in my family members room that did not work. Iron but no ironing board. Tv in room but no tv remote. Rust stains everywhere from floor to ceiling. Cleanliness is not a priority at this establishment

Leisure Family

10/10

Exceptional

31 May 2025

Matthew

Friendly staff and clean

Leisure Family

2/10

Poor

26 May 2025

Ashley

Avoid!

Do not recommend. Entire place smells of cigarettes, no pillow cases on pillows, lock on door broke, no shower head in shower, no cabinets on bathroom sink, mold in shower and kitchen floors, carpet is filthy.

Friends_and_family Family

2/10

Poor

19 May 2025

Jill

The hotel was very dirty. Stains all over the place. Refrigerator was stained and dirty. Me towels sheets not clean false advertisement. There was no gym, even though it was advertised. As soon as you walk in, it's smelled like smoke and a non-smoking hotel. The elevator broke down the first night. I went to the front desk and asked for clean sheets.Because mine was soiled they said they didn't have any they we're all dirty

Family

4/10

Poor

19 May 2025

gloria

Room was poorly cleaned, refrigerator was dirty, no breakfast facilities as advertised, no exercise room or pool as advertised. Elevator broke and had to walk to otherside of hotel to get upstairs.

Family

6/10

Pleasant

18 May 2025

Verified traveler

Weekend Trip

I chose the property for the kitchenette. When I arrived there was 1 plate, 1 spoon, and 1 knife, for 3 people. There were no pots or pans. There also was only 2 sets of towels for a reservation for 3. They normally have a set or two of extra towels tucked away in hotels. None here.

The front desk was amazing and got me more of the items missing. But, this was something housekeeping should d
o. Unless housekeeping has notified management and management chose to do nothing. The building is run down. The highlights of this property is the employees care, and there is physical space being a suite.

Friends_and_family Family

2/10

Poor

17 May 2025

Thomas

The place was very dirty. My room looked old and I think people lived in the hotel because some room doors were decorated with wreaths, etc and you could smell food was cooking. The elevator broke and I was on the third floor, so I took the closest stairs to leave and when I got to the bottom the door was locked leading outside. I had to take all my luggage back upstairs and find another stairwell, then it led me outside to the back and complete opposite end from the parking lot. Would not recommend.

Leisure Self

2/10

Poor

20 Apr 2025

Tara

Room issues, dirty sheets, unmade bed, broken AC and they knew it, no hair dryer, door swipe lock doesn't read cards and they knew it, elevator was out of order. I went through two room and the problems just got worse!

Business_and_leisure Self

6/10

Pleasant

18 Apr 2025

Samantha

Not the cleanest. Stale odor of cigarette smoke throughout.

6/10

Pleasant

14 Apr 2025

Tyest

Very

4/10

Poor

13 Apr 2025

Lise

No windows, toilet seat falling off the toilet, noisy room with constant humming noise all night long.

Leisure Partner

10/10

Exceptional

09 Apr 2025

Pernell

Customer service top notch 💯

Leisure Family_with_children

8/10

Excellent

02 Jan 2025

Jenn

The website still says that there is breakfast that animals are welcome and that there is a gym. All three are not true, but I also know that the management of the building has tried to report that to all the hotel websites.

Leisure Family

10/10

Exceptional

02 Jan 2025

McLoyd

Overall Cleanliness

Our Greetings and support of service was Awesome and very friendly when we first arrived. The cleanliness of the room wasn’t up to par. We had to clean the drains, walls, inside of the refrigerator and the kitchen floor was very sticky. We never used the air conditioning and heating unit because it looked like it hasn’t been cleaned in years.

Business Partner

10/10

Exceptional

18 Dec 2024

Pernell

Great customer service

Business_and_leisure

8/10

Excellent

15 Dec 2024

Nicole

Was good place to stay for a quick trip.

Partner

2/10

Poor

11 Dec 2024

Janae

Poor Management

Leisure Self

2/10

Poor

01 Dec 2024

Nicole

They have roaches

Friends_and_family Family

4/10

Poor

25 Nov 2024

Sandy

Not very clean

When we arrived, we thought check in was running smoothly, but had to go back to the lobby 3 times and the room key still would not work. She gave us the master room card, which we had to bring back down. Then we had to leave without keys, and pick up when we returned. We were not the only one, others were having the same issue. The carpet was very nasty. With huge dark stains throughout the room. The bathroom needed updating. Needs to be deep cleaned. The TV was so small needed a pair of binoculars. It was convenient to where we went and if they cleaned the carpet and vacuumed, it would not have been so bad. The bed was very comfortable.

Partner

8/10

Excellent

18 Nov 2024

Daniel

Nice quiet place to stay

Leisure Partner

8/10

Excellent

17 Nov 2024

Gerald

The staff was amazing but the hotel could use an update.

Business_and_leisure Family_with_children

2/10

Poor

03 Nov 2024

Christopher

This property is falling apart never coming back to this place everything is dirty and moldy and falling apart

Leisure Family

8/10

Excellent

27 Oct 2024

Michelle M

Our stay was great- house keeping didnt do a great job before we checked in, our room hadnt been vacuumed and I I had to go reques a blanket because there wasnt one at all but they had curteous staff and we loved our room ❤️ 😀 we will cine back

Business_and_leisure Family_with_children

4/10

Poor

27 Oct 2024

Russ

Didn’t have the room we booked. Room smelled of smoke and dog. Couldn’t plug in usb. Noises all night.

Leisure Family

8/10

Excellent

21 Oct 2024

Allen

It was perfectly ok—nothing special

Leisure Friends

4/10

Poor

20 Oct 2024

Richard

Place needs work...

First room, shower head shot off when turned water on and sprayed water everything. Second room, toothpaste caps in sink drain, window view into hallway, mismatched poor condition furniture, loud fridge, broken privacy lock bar, closed workout room, key card stopped working and had to be reinitiated.

Partner

4/10

Poor

20 Oct 2024

Rayshawn

Front desk staff were great and very friendly. Now the room is a different story. The carpets were stained and out right disgusting. There were dead roaches and other insects throughout the room along the walls. Did not see any live ones though. Hotel definitely needs a renovation but you can def tell it’s an extended stay type hotel. The upkeep is horrible

Leisure Friends

8/10

Excellent

19 Oct 2024

Mikea

Good all around

2/10

Poor

30 Sep 2024

Lauren

Towels and sheets were stained. Hair in shower and around bathroom. Hard floors had a visible layer of grease in which you could see many footprints. Carpets were filthy. Wasn't comfortable taking off my shoes or anything. Took a shower, no hot water. This is not even legal. The place should be shut down.

Leisure Self

6/10

Pleasant

29 Sep 2024

Larry

Servicable ...3 stars

This is a very basic hotel. Bed was ok comfort. Towels, etc are basic. If you're in Williamsburg for William and Mary its a great location.

Friends_and_family Family

6/10

Pleasant

24 Sep 2024

Mary

We have stayed here several times before and this time the ceiling was in need of repairs and the refrigerator was making loud noises.

2/10

Poor

03 Sep 2024

Tara

They put us in a room that looks like it was an out of order room. The room was just dirty, the curtains were falling off the rod, look like roach dropping in the kitchen cabinet, carpet was filthy didn't want to walked on it found a dead bedbug around the mattress. Stove didn't work, we planned on cooking, we brought a little groceries, we couldn't cook anything. Walls was filthy dirt. Unfortunately we checked in late and the was sold out, so we stayed

Partner

2/10

Poor

01 Sep 2024

Elizabeth M.

I don’t usually leave reviews but I owe people looking to book this hotel. Please rethink about staying here. The hotel is in terrible condition, the entire building smells terrible, the rooms are in poor conditions. Stay away. I have it a two stars because of the staff, they were nice and friendly.

Leisure Family

2/10

Poor

01 Sep 2024

Yeini

The room I was in very terrible condition plus the pool was not open

Friends_and_family Family

4/10

Poor

10 Aug 2024

Edward

Not worth the savings

Pros; kitchen (minus oven / toaster. Price. Location. Staff was friendly.
Cons: carpet in hallways & room was vintage 1993 in looks and aroma. Desk chair was broken. Ceiling had quite a bit of peeling popcorn ceiling. Walking down the after-thought ramp in the hallway you could easily hit you head. The bathroom had a disgusting yellow substance dripping down the walls / door.

Self

2/10

Poor

09 Aug 2024

Daquan

Every dirty had to leave early

10/10

Exceptional

05 Aug 2024

Jackson

We came here in a pinch and were happy with our stay. Even though the place had no power when we stayed, everyone who worked there was cheerful and friendly and very helpful. We had a great time :)

Leisure Partner

6/10

Pleasant

04 Aug 2024

Verified traveler

The staff, absolutely excellent, friendly, professional. The room….not so excellent. It wasn’t all that clean, it’s “run down” and came across roaches in the room. It was only for one night stay, but enough to not ever book here again. The owner should seriously considering “bombing” the place to rid of cockroaches.

Friends_and_family Friends

2/10

Poor

03 Aug 2024

Juan

On arrival we found out that there was a power outage in the region. We had chosen this hotel because we needed microwave, fridge and air conditioning. Since that was not working we decided not to stay and look for other hotel with electricity. The staff was very kind and understanding and willing to answer questions from Expedia to look for a refund. We could not see the room.

2/10

Poor

21 Jul 2024

Amanda

A Huge BUG Roach not sure what it was woke me up at 12 am
I slept in my car rest of night

Business Self

2/10

Poor

14 Jul 2024

Leticia

Uncomfortable

There was 2 AC units the one didnt work and the other one barely worked. (I brought my fan in). I cant sleep if im hot. My windows were overlooking into im assuming a banquet room or storage room. Which was kind of creepy and the windows were unlocked and one opened. The 3rd was like a mirror. The ice machine on my floor didnt work and i saw no vending machines(sign said there was) i was extremely uncomfortable didnt sleep and i know payment was not refundable. I would have went and complained had it not been late in the evening and my child being with me. The staff member at the desk for check in was extremely nice.

Friends_and_family Family

10/10

Exceptional

03 Jul 2024

Carlton

Clean and neat

4/10

Poor

23 Jun 2024

Verified traveler

Was outside for a total of 15 minutes the city police drove on property and thought we were drug addicts, then proceeded to say “ well if you seen any please call us”
Their was lead pencils stuck in the AC unit and the cover was broken .
Mattresses were flipped on the wrong side
Mold in the bathroom and the sink was clogged. Hallways smelled like cat urine

Friends_and_family Friends

10/10

Exceptional

22 Jun 2024

Dawn

A bit warm.

The room was warm. AC didn’t seem to cool enough for our stay but it wasn’t unbearable and the outdoor temps were intense which may have contributed. This may also have led to a restless sleep.

Partner

2/10

Poor

21 Jun 2024

Verified traveler

DISGUSTING

Front desk staff was friendly and helpful, thats where it ended.
This was one of the dirtiest hotels I've stayed in. The elevator looked like it hadn't been vacuumed in years. We get to the room and the place was disgusting. Its obvious the floors werent vaccumed. The carpet was so stained and gross, we decided not to take our shoes off. The window shears were shredded, presumably from an animal since its a pet friendly hotel. The ceiling had so many patches from leaks, it looked like a checkerboard. The paint in the bathroom ceiling was peeling too.
The furniture in the room was stained. The bed was hard and very uncomfortable and the pillows were like cardboard. The room was very much in need of an overhaul.
I wont be staying at this place again.

Friends_and_family Family

10/10

Exceptional

12 Jun 2024

Brandy

Friendly staff. Great experience. Close to busch gardens

Leisure Family_with_children

6/10

Pleasant

09 Jun 2024

Crystal

Appeared to be broken down cars on the backside the pool was unavailable check in time was at 3:00

Leisure Family

10/10

Exceptional

28 May 2024

Verified traveler

Easy to get around, large rooms.

Partner

4/10

Poor

20 May 2024

Haley

Building smelled musty and like smoke (both cigarette and marijuana). Carpets are dirty. Needs renovations and for a non-smoking facility, a fumigation to remove the smokey smells.

Leisure Partner

6/10

Pleasant

03 May 2024

Verified traveler

Facility improvement needed

Large kitchen in separate room but utensils were dirty. Two plates were in the dishwasher when I arrived and carpet needed to be vacuumed. Front desk staff was accommodating. They checked other rooms for items I needed. Pool was drained. Renovations were being done on my floor. WiFi was unstable. Overall, the staff was great.

Self

10/10

Exceptional

22 Apr 2024

Frances

The lobby is nice with lots of lounging areas..I was amazed at how my room look for the price i paid. It was clean and the full kitchen is bigger than my own to be at a hotel. Staff was friendly and helpful with things i needed thèy provided

Friends_and_family Family

2/10

Poor

04 Dec 2023

Erica

The room had not been vacuumed. Furniture had white dried substances on it. Bathroom door had dried soda dripping down it. Two roaches in the tub in the bathroom. Dead bugs on the vanity. Grease smeared on the light switch in the bathroom. Bathroom fan broken. Make-up finger and hand prints in the shower and on the door frame. Colored pencils in the heating unit vents. Bath towels were brand new and not washed.

Leisure Family

2/10

Poor

24 Nov 2023

Lesley

Front staff was very friendly and helpful, but the hotel room and interior of the building had broken down items and was very dirty. Roof was leaking and pool has no water.

Leisure Family_with_children

6/10

Pleasant

16 Nov 2023

Barbara

The staff were very helpful and friendly and accommodating. However, the room was not thoroughly clean. It needed a thorough cleaning and I did find a bug in the bathroom. I don't know what kind of bug it was but I did'nt like finding it in my room.

Family

8/10

Excellent

08 Nov 2023

Miranda

Enjoyed two nights here my first time in Williamsburg VA. It is in a convenient location. Overall it was clean and the staff was friendly. Would stay again.

Leisure Partner

4/10

Poor

03 Nov 2023

ANGELA

Not very clean, you get what you pay for.

Leisure Family

2/10

Poor

29 Sep 2023

Vershawn

I checked out within a hour. I saw roaches and bed bugs

Business Self

8/10

Excellent

22 Sep 2023

Brandy

Awesome start

2/10

Poor

09 Sep 2023

Diane

I chose this hotel for my family right away ac was broke so had pack back up get moved then during night fridge broke and we had cockroaches in our room right away packed and was gone !!!

Friends_and_family Family

6/10

Pleasant

30 Aug 2023

yuridia

Smell bad and not clean

8/10

Excellent

27 Aug 2023

Kadija

The stay was fine. The place just needs an upgrade badly. Could be a little cleaner.

Friends_and_family Family

2/10

Poor

25 Aug 2023

Daniel

This is the grossest place we have ever stayed. The wall next to the bed had drips going down it of what I’m unfortunately guessing to be bodily fluids. Headboards had drips too. Carpet was full of hair. The kitchen was disgusting with drips and splatters everywhere. Drawers were full of dirt and old food. Burners on stovetop did not work. Bathroom shower curtain smelled heavily of mold and mildew and was stained. Hair was everywhere. We’ve stayed in a lot of mediocre places but this was borderline unsafe.

Leisure Family_with_children

8/10

Excellent

10 Jul 2023

Dawn

What I love most about this property is the kitchen with a full refrigerator and freezer. The price is excellent and the bed is comfortable. We always rest easy at this hotel.

Leisure Partner

2/10

Poor

05 Jul 2023

Giang

Stay away

It was dirty. Nothing was working. Should not be there.

Friends_and_family Family