Name: Super 8 by Wyndham Williamsburg/Historic Area
Address: 304 Second Street, Williamsburg, 23185, US

8/10

Excellent

16 Jul 2026

David

Clean room

Self

2/10

Poor

15 Jul 2026

FERNANDO

My experience was extremely disappointing. The room I was assigned had a broken air conditioner and a very strong, unpleasant odor. I asked to change rooms, but the first alternative they offered was in even worse condition. Since it was already very late, I had no choice but to accept the third room they offered.

Unfortunately, the unpleasant smell was still present in that room, and I ended up spending the night in an uncomfortable environment, which completely ruined my rest. I expected a clean, well-maintained room with properly functioning amenities, but my experience was far below expectations. I would not stay at this hotel again and would not recommend it to others.

Family_with_children

2/10

Poor

13 Jul 2026

Talisha

Came and left without even staying the night me my mom sister and our kids found much better accommodations else where. there were boogers on curtains and walls and roaches and just not feeling Clean or safe with my daughter and neices went to Wyndham instead twice as much but 10 times better

Family_with_children

8/10

Excellent

13 Jul 2026

Kellie

We stayed here for a couple of nights as a family of 5. The room fit us all comfortably and was clean and well-maintained. It wasn't a luxury experience, but it was exactly what we needed and the price was right.

Family_with_children

8/10

Excellent

10 Jul 2026

David

Clean room

Self

6/10

Pleasant

08 Jul 2026

Barbara

Pool was sickly warm, no coffee in room, one of the couches that pull out was broken.

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

David

Hair in shower from another race
..roch clip.on window sill
Parents and kids on porch being loud at 1230 am

Self

6/10

Pleasant

06 Jul 2026

Hattielynn

It was a short stay for the finances however I had to change rooms 2 times. Bathroom was being worked on and t.v wasn't working in 2nd room. The staff was very polite and helpful. There was 1 bug we saw on our way out. I think once the small renovations are done it'll be better. Bedding could use some updating or replacing.

Family

6/10

Pleasant

05 Jul 2026

Linda

Some of the surfaces in our room were sticky and there was a dirty washcloth hanging over the shower rod when we entererd. Cigarette butts littered the ground around the stairs and room entrances.

The location is very convenient to Colonial Williamsburg, restaurants, and other attractions, and the staff members were responsive and helpful, but overall the facilities are worn and rather dingy. The parking was generous and it was very easy to get a parking space convenient to our room.

The free coffee offered in the lobby was so watered down as to be undrinkable, and one of the juice selections in the dispenser contained only water (I didn't bother trying the others). There are no coffee makers in the rooms, but the small refrigerator and microwave were clean, conveneint, and in good working order. It was also very helpful to have a laundry facility on site.

Partner

2/10

Poor

05 Jul 2026

John

It was disgusting. Pubic hair all bathroom floor and even on the towels. There was lipstick on the comforter (the manager said it would come right off if we rubbed). Sheets were burned with cigarette holes in at least six spots. There were additional stains on the sheets. The was no continental breakfast (just a can of pinto beans, diced tomatoes and box of old fashioned oats. Nothing was available or stocked for breakfast - cold or warm). The pool was green and filled with algae. The door handle was broken. And the ice maker in our building was broken. Beyond atrocious. False advertising on amenities. Will be seeking refund.

Family_with_children

6/10

Pleasant

04 Jul 2026

Susan Smith

The first room they had is in was gross . I had them move me to another room, which was clean. Overall not bad for the price. it worked well for our family .

Friends_and_family Family

2/10

Poor

03 Jul 2026

Charles

So I had a horrible time there, don't get me wrong it was priced very well for the most part but it was very dirty. We stayed 3 nights and the first night I felt like I had bugs crawling on me when I went to sleep. When my daughter and I woke up we had bug bites all over our bodies. So the next morning I asked the front desk to atleast change the bed sheets and covers because we got ate up that night and we get back and nothing. So I had get bug spray myself then the next day I had to beg just to get the sheets to be changed. I do not recommend and the whole place smells like pot.

Friends_and_family Family

2/10

Poor

28 Jun 2026

Diane

Our visit was a disaster and we left immediately. I would like a refund due to misleading site.

Family_with_children

2/10

Poor

27 Jun 2026

Wangaja

The room smelled like smoke the property is run down , I will never stay here just terrible

Self

4/10

Poor

24 Jun 2026

Maurice

This is a no frills, basic hotel room. Expedia has it listed as pet friendly, but it is not. Went up to the first room assigned to me and it was still occupied. Was given a second room and that one was not clean. Third room was acceptable. Inexpensive rates made this stay adequate. As a solo traveler who was only in the room to sleep, it met my basic need of a room.

Self

8/10

Excellent

21 Jun 2026

Heather

This hotel is a simple budget friendly place to stay in the heart of Williamsburg. The front desk is courteous and helpful. The rooms are clean if maybe a little run down.

Partner

2/10

Poor

21 Jun 2026

Michael

Soap left in tub from previous tenant, top edge of shower stall was filthy, tenants smoking dope everywhere on property. People loitering in parking lot smoking dope. Room reaked of smoke, dope and cigarettes. Banging on floor from unit above us until 2 in the morning. Will never ever stay at this motel again.

Family

6/10

Pleasant

20 Jun 2026

Flora

Stayed here because there wasn't anywhere else to stay in town. The room, however, smelled strongly of cigarettes and had several burns in the comforter. The very kind gentleman at the front desk would have switched us to a different room, but they were completely full. Haven't stayed in a Super 8 in decades, so I think I will skip it next time.

Partner

4/10

Poor

20 Jun 2026

Libertad

Thank you

2/10

Poor

18 Jun 2026

Latoya

There was only one staff member that was kind to me and my family. That one man made me feel welcomed after arriving there delayed because I was in a car crash the same day of check in. All the other workers were very rude and one of them stole the tablet that my children left in the pull out sofa. I will never return.

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Lottie

First room I was given the electronic key would work, staff didn't bother to try and replace the card, they gave me a room upstairs to replace it. The Air Conditioner didn't work properly. I set the temp on low to cool it off fast, never cooled off at all... I was exhausted so I went to bed. At ck out I told staff...no apology no comment other than I will look into it. When I get a room at a hotel I have a few expectations (clean, AC/Heat in working order and no insects) the room was clean (tub had hair in it) no bugs...roasting hot. Zero plans on ever booking again. Also was approached by a person claiming to be homeless and asking me for $10 - $20 ... screams sketchy.

Self

10/10

Exceptional

31 May 2026

Jeffrey

Good value for the price. Clean room, comfortable bed. Very friendly staff. Water pressure and shower and sink was a little weak, but otherwise a very pleasant day. We will absolutely stay here again.

Friends_and_family Family

4/10

Poor

28 May 2026

John

SO much dirt in the shower. It was pretty nasty.

Self

4/10

Poor

26 May 2026

Shawn

Room was clean and the customer service was excellent by the man at the front desk. However, the room didn't have a refrigerator nor a coffee maker and the phone didn't work to call the front desk. Our toilet and bathtub over flowed out of the blue on the last night we stayed and water ran clear into the carpeted area. The man at the front desk switched us to a different room next door but that room also had a water issue with overflow all over the bathroom floor and in the bath tub with some kind of rust looking debris that came up out of the tub drain. The man again was very polite and offered to switch us to a 3rd room but it was non smoking. At that point, we said no thank you because it was 10 o'clock at night. We asked for a coupon for a free future night at a different Super 8 location but he told us that he could only offer us a free night at his location. We declined his offer because we live 4 and half hours away and don't know when we will be able to return to the Williamsburg area. We checked out early and got in our car and drove the 4 and a half hours home. We won't be staying in the future at this specific Wyndham location. Good customer service but horrible deferred maintence.

Family

6/10

Pleasant

24 May 2026

Dakota

Iv seen worse.

😐

Partner

6/10

Pleasant

22 May 2026

veronica

This hotel was fine for a quick overnight stay, but the room (especially the bathroom) were not clean and the on the go breakfast was nonexistent.

Family_with_children

2/10

Poor

17 May 2026

Michael

They're no pillows on the bed. There WAS a roll of construction trash bags on the bed. The refrigerator was filthy on the inside and unplugged so, when you open it, you want to vomit. The TV was not even in working order. It looked like the room was still under construction. I immediately left and got another hotel.

Friends_and_family Family

4/10

Poor

15 May 2026

Courtney

Warning this property is not pet friendly. I booked it because it was advertised as such and spent an hour on the phone with Expedia after my arrival only to be locked out of my hotel rooms and have to drive 3.5 hours back home the same night.

Family_with_children

10/10

Exceptional

11 May 2026

Qun

clean room，change all beddings for every costomer

Partner

2/10

Poor

08 May 2026

Damien

It was dirty and had roaches. People running around all night long. Terrible experience,will never stay there again

Self

6/10

Pleasant

01 May 2026

Damien

If you are on a budget, it'll work. But if money not an issue go somewhere else

Self

2/10

Poor

28 Apr 2026

Janis

Room was horribly dirty. Stained sheets. Didn't stay just left

Self

10/10

Exceptional

24 Apr 2026

Anthony

.

10/10

Exceptional

24 Apr 2026

Anthony

.

10/10

Exceptional

24 Apr 2026

Anthony

.

10/10

Exceptional

24 Apr 2026

Anthony

.

10/10

Exceptional

24 Apr 2026

Anthony

.

10/10

Exceptional

22 Apr 2026

Anthony

Enjoyed the stay

10/10

Exceptional

21 Apr 2026

Racine

Yes

10/10

Exceptional

17 Apr 2026

Brock

Decent place

6/10

Pleasant

07 Apr 2026

JEFF

This is an ok propety but the place is nothing like the pictures.

Self

2/10

Poor

23 Mar 2026

Jaiden

We drove 6.5 hours and paid for the room days in advance. Once, we arrived and checked in we were informed they had given my room away. I asked if he had a king and he stated he did but when given the keys, I was booked into a room with 2 double beds. I went to use the fridge and didn't realize it wasn't plugged in and when I had to move the shelf it was in to plug it in, I found 2 dead mice.

6/10

Pleasant

13 Mar 2026

Elian

Very convenient, safe, and a good price.

Partner

10/10

Exceptional

10 Jan 2026

Anthony

Thank you

2/10

Poor

04 Jan 2026

Tim

The staff was extremely rude

Leisure Pet

8/10

Excellent

30 Dec 2025

David

Clean room

Leisure Self

2/10

Poor

28 Dec 2025

Brittany

Roaches on the wall where I was hanging my clothes... Price good but honestly dirty bathroom with black mole and nasty when you see the bugs on wall ... Didn't hold the room I ask for bed are firn as hell will be hard to sleep on

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Connie

the front desk is very nice and louis who works here is awesome and very friendly.

Leisure Partner

10/10

Exceptional

19 Dec 2025

Kenneth C Holobeck

Staff was Great, 1st room smelled like Pot, front desk quickly changed it with upgraded room. No breakfast but room was reasonable enough for price, I would stay again.

Leisure Self

8/10

Excellent

15 Dec 2025

Leonard

All and all a Nice Super 8. I do have to say the bathtub was in need of a refinishing! But other than that not a bad room and location

Leisure Partner

4/10

Poor

14 Dec 2025

Dylan

They first gave me a room that was already occupied but it was fixed other than that for the price its ok but it was not that clean and no sound proofing you could hear everything outside

Leisure Partner

10/10

Exceptional

11 Dec 2025

Geovanni

Clean place ,safe,the whole place its illuminates all nigth ,a lot of parking,also huge parking for semi truck with 53 ft trailer.really nice person at the front desk .i recommend this place.next to it,it’s a Mexican restaurant,Mc Donald across the street.

Business Self

10/10

Exceptional

22 Nov 2025

Paul

Clean room

Business

10/10

Exceptional

22 Nov 2025

Paul

Clean

Business

10/10

Exceptional

08 Nov 2025

Paul

Clean

Partner

2/10

Poor

07 Nov 2025

Rodica

Very dirty. Room shelled like smoking. There was a fight outside and police came in the middle of the night first night. Second night a dog was barking next door all night. Felt unsafe. People hanging outside in the parking lot. Loud music.

Leisure Partner

8/10

Excellent

26 Oct 2025

David

Quiet

Leisure Self

4/10

Poor

25 Oct 2025

Allison

Room smelled of smoke and air freshener. We requested non smoking but it didn’t seem to be a NS room. There were some holes in the ceiling and mold on the ceiling in the bathroom. Overall I would not stay again or recommend the hotel. Told the front desk about the problem in the bathroom and he didn’t seemed concerned. I thought we would save a little money since we were getting in late and leaving first thing but overall it wasn’t worth the money saved.

Leisure Family

10/10

Exceptional

22 Oct 2025

Cristian

The staff is very helpful and kind!

2/10

Poor

20 Oct 2025

Berenice

DON'T STAY HERE!! GO ELSEWHERE!

First off, this building is so run down and is in desperate need of repair. I have stayed in other Super 8s and they never looked this bad!

I requested a non smoking room. However, it was clearly evident by the room smell that some people had smoked in there.

The pillows were flat, and the sheets/blankets needs replacing. When I pulled back the covers there were cigarette burns in the blankets and the sheets were scorched. Also I found hairs on the ceiling in the shower and the walls. Everything just nasty and sticky. I didn't even want to dry off using with their towels as I didn't trust their cleanliness. The bathroom air vents were dirty and the shower head was full of mineral deposits.

There was a bug in the room on the ceiling. Couldn't tell if it was dead or not but I had monitored it and it didn't seem to move at all while I was there. I even had to sleep with the lights on because I didn't trust anything in that room or around me. I travel solo quiet extensively and never felt unsafe until this stay.

Listen, unless you are on a tight budget, just looking for a really cheap place to crash for a couple of hours and take a hot shower, then this is your place!

But if you want someplace where the property is clean, well maintained, and secured, then I would suggest staying somewhere else! Spend the money to stay in a higher quality hotel that doesn't smell like bad decisions and regret!

Leisure Self

6/10

Pleasant

20 Oct 2025

Crystal

Overall hotel was ok. Bathroom was a little creepy as both the shower head and the air vent both had tape holding them up. I felt like someone was watching me. There was also a couple of bugs in there.

Leisure Family

10/10

Exceptional

20 Oct 2025

Carly

Obviously this is not a 5 star hotel, but for what it is it's great. Rooms are clean, air/heat work well, beds are extremely comfy. The staff I've encountered has always been pleasant and friendly. The location is absolutely perfect: Colonial Williamsburg and Busch Gardens are both less than 15 mins away and there are some great dining options & grocery/convenience stores in walking distance. I've stayed here 4 or 5 times and have never had a bad experience.

Leisure Self

8/10

Excellent

17 Oct 2025

Sharon

Lewis went out of his way to make sure we had a satisfactory room.

Partner

8/10

Excellent

17 Oct 2025

Richard

Clean room

Leisure Self

2/10

Poor

13 Oct 2025

Shepard

I booked last minute, so options were limited, but this stay was disappointing. My “non‑smoking” room smelled strongly of cigarettes and marijuana. The hotel has benches positioned directly outside the room windows, which seemed to encourage groups to gather. Our neighbors took full advantage—drinking and smoking outside our window until about 1 a.m., making it impossible to sleep.

To top it off, there was no coffee available in the lobby at checkout. What I did find was an odd display: a stack of canned vegetables next to the microwave. I can send a photo. Overall, not the experience I expected, even for a last-minute booking.

Leisure Family_with_children

4/10

Poor

12 Oct 2025

Clay

Only there to sleep and shower. Remote didn’t work, front desk friendly about fixing. Sorry but room was dirty, comforters had stains, very thin walls, light flickered, hardly any charging usb outlets worked. Smell of weed. Staff was friendly though

Friends_and_family Family

4/10

Poor

12 Oct 2025

Justin

It was a nice area but the room smelled like smoke. The tub was very dirty and the bed sheets were also.

8/10

Excellent

11 Oct 2025

John

All fine

Leisure

6/10

Pleasant

10 Oct 2025

Manuel

It was ok I had to reclean or should I say clean the bathroom

Business Partner

2/10

Poor

10 Oct 2025

teresa

So disappointing. Don’t recommend

Hotel is totally misrepresented. Pool is the size of a hot tub. Not “on the beach” and there is NO ocean view. Owner agreed to refund my money as i then booked at sister hotel that Was on the beach ( as I was supposed to meet family at the surestay ON THE BEACH) they have the same name& are on the same street. I paid for both hotels & have yet to receive refund. Extremely disappointed. Makes them and this site look dishonest.

Friends_and_family Family

10/10

Exceptional

08 Oct 2025

Beverly

We felt safe and the neighborhood is nice.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Brenda

I have stayed at this hotel at least 4 times. It's convenient to Busch Gardens and Water Country. Several stores and places to eat close to the hotel. Staff is always friendly! Carpets could use a cleaning, but overall, the rooms seem clean.

Leisure Partner

4/10

Poor

05 Oct 2025

Laura

When I went into the room I lifted the bed to look for bedbugs and a German cockroach crawled out from the bed frame. So I pulled off the sheets and there was another one! I went down and told the man at the desk and he was very nice and gave us another room. And I searched it for bugs and did not find any, so we stayed. I would have switched hotels but we got there at 1 am so it was too late to book another hotel.

Leisure Pet

2/10

Poor

29 Sep 2025

Rita

I arrived to the hotel late, when I opened my room they were roaches on the bathroom and the bed. I understand this is not a 3 start hotel, but I didn't expect roaches.The attendant was really nice and she move me to another room. I was so tired that I didn't have time to find another hotel. So I stayed. I slept on top of the bed. The new room didn't have any visible Roaches

Friends_and_family Family

6/10

Pleasant

24 Sep 2025

Katsuyoshi

Old motel style

Leisure Family

8/10

Excellent

23 Sep 2025

Latrice

It was nice. No complaints! In a good area. Price was good

Friends_and_family Family

8/10

Excellent

23 Sep 2025

Tim

The room was clean

Leisure Family

8/10

Excellent

19 Sep 2025

MAKIA

Perfect accommodation for me and my son. I'm not sure what all the negative reviews are about. No bugs, no mold, clean room, and comfortable bed! The bathroom is a little old so it seems not as clean. Pool was open and blue. Ice machine worked, and a quick carshare ride to Water Country. And, to top it off they didn't even trip when i ended up checking out a little late. And then the price! Great pick for the area if your not tripping off of frills.

Leisure Family_with_children

2/10

Poor

15 Sep 2025

Cassandra

The room had roaches, the bed sheets where gross, the towels had dead roaches on them, they did not have breakfast and they had the pool closed. Very bad experience the front desk person was rude and didn't care about anything

Friends_and_family Family

2/10

Poor

07 Sep 2025

Michelle

Walked into the room a cockroach ran across the bed. That was enough for me. I left. The man at the front desk was super helpful about canceling and did offer a different room.

Leisure Family

10/10

Exceptional

06 Sep 2025

Michael

Quiet ,safe,walkable

Leisure Self

6/10

Pleasant

02 Sep 2025

Antoine

My stay was affordable

Leisure Partner

8/10

Excellent

02 Sep 2025

Kathy

Would recommend.

This hotel is consistent. Always good never any bad surprises. I stay there often. It suits my purposes. Not close to town but bus service is convenient. I would recommend. Although coffee was not available in the lobby.

Partner

6/10

Pleasant

01 Sep 2025

Verified traveler

A mixed bag

Convenient location. Staff was helpful and the beds were clean, but there were stains on the wall behind the nightstand, a hole in the bathroom wall, and more stains inside the bathtub. Regular coffee was also out of stock for the entire duration of our 4-night stay.
2 other issues, while not directly the fault of staff or property, affected our stay:
This location seems to have problems with panhandling. Was approached on 3 different occasions over a 4-night stay by individuals asking for money.
It was also obvious that other guests were smoking in rooms designated as non-smoking.

Friends_and_family Family

4/10

Poor

31 Aug 2025

Verified traveler

Not very pleasant at all. I prepaid for three weeks. My sheets were never changed once, there were a few cockroaches i spotted.

10/10

Exceptional

25 Aug 2025

Nick

Probably one of the cleanest motels I’ve ever stayed in. The pool is open until 9 during the summer and you can barely hear the other rooms near you.
I usually prefer hotels but I would love to stay here again next time we’re doing a Busch gardens weekend

Leisure Family_with_children

2/10

Poor

25 Aug 2025

Alisha

Creepy crawling

There were German roaches crawling all over the beds when we arrived we could not stay and have them crawling on us and our children while we were sleeping.

Friends_and_family Family

2/10

Poor

23 Aug 2025

Thomas

Many cockroaches on bed, hair all over towels, hair on bathroom ceiling/walls, sour/pungent smell upon check in.

8/10

Excellent

15 Aug 2025

Michael

Quiet

Leisure

10/10

Exceptional

13 Aug 2025

gary

Beautiful pool and pool area. Prompt and accommodating staff. Great location. I plan to come back often!

Leisure Partner

10/10

Exceptional

13 Aug 2025

gary

The staff was nice. Staff was prompt and accommodating. The pool was beautiful, perfect temperature. We plan to come back often!

Leisure Partner

8/10

Excellent

13 Aug 2025

David

Quiet

Leisure Self

8/10

Excellent

10 Aug 2025

Elizabeth

Clean and comfy

The room was clean and stocked with towels. We gotten a room with 2 beds, would have preferred Queen size but the 2 full size beds were comfortable and well maintained. Nice location near food and gas and 4 miles from Busch Gardens.

Friends_and_family Family

4/10

Poor

10 Aug 2025

Traci

Room was dirty, found crawling roach in bathroom, dried boogers wiped on bathroom door, mildew in bathtub/shower. Stains and spills all over walls and doors, mildew on curtains. Sketchy areas in parking lot, smell of weed all around outside if door. Some kind of white pill on floor under edge of bed that was there when we checked in and when we left. Wish I could add the pictures I took. 😖

Leisure Partner

8/10

Excellent

08 Aug 2025

Michael

Good area,convenient

Leisure Self

2/10

Poor

06 Aug 2025

Karen

Avoid this one. Check in was ok. First noticed a lot of white powder behind the beds. When we moved a sofa cushion to set up the pullout bed, a cockroach ran across the cushion. We asked to be moved to a different room. The girl was very cold - like she was used to this type of request. She moved us two doors down. This room was even worse. I pulled the sofa bed away from the wall to check it - found discarded clothing tags, Q-tips, lots of powder, and multiple dead roaches behind the sofa. Also found a dead roach behind one of the beds. At that point we requested a refund and checked out and went to a Holiday Inn. Again, the attendant was very unemotional - no apology, nothing. Just a \"return the room keys before you leave\". While we were loading up the car, we began talking to a gentleman that was smoking outside. We told him about the roaches. He said his wife had gotten bit up the night before. Told him to check the beds for signs of bed bugs. Not sure if he stayed or left after we did. Terrible start to our vacation and will never stay at a Super 8 again.

Leisure Family

8/10

Excellent

05 Aug 2025

David

Quiet

Leisure Self

8/10

Excellent

05 Aug 2025

Ken

no problems ,fine