Name: Red Roof Inn Williamsburg
Address: 824 Capitol Landing Road, Williamsburg, 23185, US

2/10

Poor

17 Jul 2026

Kenneth

Worst place I’ve EVER stayed. Our roof started leaking from a clearly crappy repair. Management did not care. Ruined our clothes and my daughter fell bruising her entire side and face. And we were told they’d refund us half a day for a weekday. Mind you this happened the night we checked I which was a Saturday. The front desk woman was very sweet. But “Mr Patel” told her no refund and we could not check out. Imagine hiding damages and mold and then we were the ones at fault?? It’s stinks, the pool is closed and it’s all around a horrible experience!! Avoid at all cost. If this is all you can afford just don’t go

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Deborah

I was told the continental breakfast was available until 1030. When I went down at 10 for a cup of tea, it had been cleaned up at 9:30. Also, I booked a room with a pool and yes, there was a pool, but it was covered and it was 104° out. I always book a room with a pool as I want to swim so I was very disappointed with that don’t advertise that you have a pool if it’s not available.

Partner

4/10

Poor

14 Jul 2026

Daniel

The property is truly run down. We had two dead roaches in our room, at least they were dead. The ice machine did not work, the shower lacked allot to be desired. I should have been Leary by the price. But read the recent reviews and they were good so took a chance.

Partner

4/10

Poor

12 Jul 2026

Patricia

El baño de la habitación estaba muy mal mantenido y sucio; las toallas de ducha un poco pequeñas. El personal fue amable. En el desayuno, un poco escaso, no había café, ni máquina de zumos que fue sustituido por un terno de zumo de naranja.
Salvo lo expresado, el hotel está pasable

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

mary

Basic bagels and toast for breakfast, coffee machine was broken, same as soda machine, pool is not in use. Room was ok, sink was not the best. Linen was clean

Family_with_children

6/10

Pleasant

07 Jul 2026

Kimberly

The staff was very helpful and friendly. The room was clean and well maintained. My only disappointment was that the website and motel still advertised a swimming pool. The pool was closed and had not been opened this year at all. Not sure the problem or why it was not open. If they are not going to have a pool open for guest when it is 100 degrees outside they really need to remove that from the website or state that it is currently closed. Had I know this it would have changed my reservation. Not very nice and deceitful by the chain. Not the staff.

Partner

10/10

Exceptional

06 Jul 2026

Brian

Listing on Hotels.com said there was a pool, but the desk clerk said the pool has been out of action for over a year, and Hotels.com is not helping them remove it.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Victoria

Meh

Partner

8/10

Excellent

30 Jun 2026

Christopher

The room was very clean and recently updated. The shower was not great.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Kristy

Very pet friendly. Comfortable bed. Shower had hot water. Ample parking and relatively quiet location.

Partner

6/10

Pleasant

27 Jun 2026

Tara

The staff was great, nice and friendly. The room had some bugs moving on the floor, and the walls by the sink needed to be cleaned. I found a clear cover of a razor blade on the tub sill, and it looked like mold in the higher areas of the tub.

Self

2/10

Poor

21 Jun 2026

Michelle

Desk personnel were very nice. First room smelled overwhelming of disinfectant followed by a cat pee smell all night. Second room smelled of disinfectant unpleasantly strong. Rooms were old and not well maintained-faucet was moving in one room and shelving was crooked. Hangers were rusty. Breakfast was a bagel. Juice dispenser was broken, decaf coffee dispenser was broken, no protein choices. For over $200 per night I expected more.

Partner

4/10

Poor

21 Jun 2026

Wendy

Pet friendly

Family_with_children

2/10

Poor

21 Jun 2026

Katherine

I want to start by saying the staff was great. Everything else was TERRIBLE. The room was so run down. They cleaned it as best as i think they could but the paint was chipping everywhere and it smelled like smoke. Whatever corporation making millions for owning these places should be ashamed. Do not stay here if you want to be comfortable. If you’re just sleeping it’s fine enough but it’s so expensive for what it is.

Partner

2/10

Poor

19 Jun 2026

Eric

Don’t let the pictures fool you. Unfortunately, our stay was very disappointing. We reserved two rooms, and both had significant cleanliness and maintenance concerns.
In the first room, the sheets appeared clean; however, the mattresses looked dirty and somewhat moldy. The ceiling was visibly falling in, the bathtub was dirty, and the soap dispensers were empty. The room also had a strong odor of mold mixed with cigarette smoke.
In the second room, the bathtub had visible mold, the mattresses appeared moldy, and the room smelled heavily of cigarette smoke throughout our stay.
Don’t let the pictures fool you!
The property advertised a pool, which was located at the end of the parking lot, but it appeared to be closed or out of service.
Breakfast was very limited, consisting primarily of cereal, toast or bagels. The fruit juice machines were not working, and the breakfast area was cluttered with boxes, making it feel unkempt and uninviting.
Overall, the condition of the rooms and common areas did not meet our expectations. Significant improvements in cleanliness, maintenance, and guest amenities are needed before we would consider staying here again.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Richard

Sandwich was left in our fridge. Breakfast was sparse. Baked goods stale. Served our purpose of getting rest before heading to the beach. Close to the outlet mall.

Family

6/10

Pleasant

13 Jun 2026

Samantha

Check in staff during the evening was great. Staff in the morning was rude. Not bed bugs but other bugs like moths and spiders in room and bed. Bathroom shower was not clean and neither were some of the blankets on the beds. Not sure if it was tbe humidity but with the AC blasting it still was hot and humid inside the room and smelled like pee :(. Breakfast was fine and appreciated.

Family

8/10

Excellent

08 Jun 2026

Alana

The staff were phenomenal. I couldn't ask for better customer service. I realized this is a budget choice but the breakfast was pretty lacking, I only drank the coffee because the rest was basically just low quality white carbohydrates. The room was not super well maintained. There were issues with the room that were not in good working order. For example, the bathroom door didn't close all the way which didn't matter for me since I was staying there by myself but would have mattered if I had been with others.

Self

6/10

Pleasant

31 May 2026

Jay

Sadly the bathroom was a mess… cracked tiles, encrusted showehead, poor caulking. Great upgraded TV and clean comfortable bed. Overall a B-

Partner

8/10

Excellent

29 May 2026

Maria

Close to historical places is plus. Overall it was quiet. The attendant ( lady) who performed the check in was not friendly or professional. In the other hand the male guest was very friendly professional and polite. Strong smell of Clorox on bedding and towels. The texture of the towels was hard they need to purchased new ones. Room needed a little sweeps and bathroom is really small.

Pet

10/10

Exceptional

25 May 2026

Rita

This Red Roof Inn has an excellent weekly rate. It is inexpensive for the area, but is safe, and very convenient to Colonial Williamsburg.

Self

10/10

Exceptional

25 May 2026

karen

Good

Partner

4/10

Poor

25 May 2026

Niki

This was not the experience we thought we’d have, given the reviews from Expedia. Our family trip to Busch Gardens didn’t start off the best…. The rooms were not cleaned. We had two. One had live cockroaches the other, dead one. There were items from previous guests that were left behind due to POOR CLEANING. The rooms smelled like mildew and cigarette. The cleaners didn’t even remove the plastic cover from the smoke detectors from the previous guests. The only bright side was the extremely friendly staff when we checked in, the firm beds, soft sheets, and pillows. The couple cleaning were rude and mean. Not a hello or smile. Just dirty looks. Which is absolutely uncalled for.

Family_with_children

4/10

Poor

24 May 2026

Anna

Toilet was filthy. No soap near sink, dispenser was empty . Cigarette burns in one of the sheets . Bathtub was dirty . Breakfast was poor and not sanitary

Family

2/10

Poor

24 May 2026

Timothy

Rooms and management behavior disgusting.

Family

2/10

Poor

19 May 2026

Heather

Dirty toilet. Dirty sheets. Dirty floors. Dirty sink. RUDE staff!

Friends_and_family Family

10/10

Exceptional

18 May 2026

Brandon

Staff was great I believe his name was Chris super helpful. Room was clean everything meet expectations

Partner

8/10

Excellent

17 May 2026

Terry

Staff very helpful, room very clean, comfortable bed. Room needs to be painted and feeling refurbished.

Partner

2/10

Poor

15 May 2026

Larry

Bad location/unsafe and filthy. Bugs, dirt, broken appliances. Breakfast was lacking selection and coffee machine was dirty.

Partner

8/10

Excellent

27 Apr 2026

kinsey

If you're just staying a few nights, this place is sufficient for the price. Bed was comfortable. We had a mini fridge and microwave. Bathroom needed some repairs - the ceiling was falling apart and the room could use a good deep clean. The pool wasn't open yet, so we weren't able to use it. Overall, for the price it was okay. If we just need to stay one night, we will probably stay here again. Workers were nice, breakfast had a nice variety (yogurt, waffles, cereal, muffins, toast, juices). Convenient location and not far from Busch Gardens or grocery stores, fast food places, etc.

Family_with_children

8/10

Excellent

27 Apr 2026

Carlos

Breakfast has a great variety. Parking always available. Staff is very helpful. Bathroom looks stained and rusty.

Friends_and_family Family

4/10

Poor

25 Apr 2026

Grant

The room had a terrible smell. Breakfast was not edible. Wouldn’t stay again

6/10

Pleasant

20 Apr 2026

James

Thing seemed dirty -spots on mattress covers concerning.

Partner

8/10

Excellent

19 Apr 2026

GARRETT

This motel has a great location: easy walking distance to the historic area and a some nice places to eat. There is plenty of parking at the property. The positives of the room include a clean comfortable bed, TV and internet worked, it was quiet, and seemed safe. Shower was clean and had plenty of hot water. The negative aspects were the towels were like sandpaper. Clean towels were available at the office. We did not eat breakfast provided at the motel. We felt like we got our money's worth and will likely return on future trips.

Partner

10/10

Exceptional

17 Apr 2026

Candice

Staff is Super Helpful, Pet Policy is Great!!!

6/10

Pleasant

29 Mar 2026

Tim

Breakfast is a lot of carbs(waffles, toast, bagel, cereal), so not a hot breakfast. They have wi-fi, but it is so throttled as to be useless. I had to use my phone hotspot. The bed was comfortable, the room was clean, the shower was hot.

Self

8/10

Excellent

21 Mar 2026

James

Staff were extremely helpful and friendly. Nice, simple, quick overnight stay.

Friends_and_family Family

4/10

Poor

16 Mar 2026

maria

No really a family place to stay, maybe just for a couple, but still it’s ok if you can’t afford a better place.

6/10

Pleasant

10 Mar 2026

Pete

Dog waste and trash all around the property outside .
Ceiling was falling down over the tub .
Stained linens on bed .
Price was cheap that’s about all that was good .

Pet

10/10

Exceptional

16 Jan 2026

Martin

Receptionist was the best. Outstanding customer service!!

Business

10/10

Exceptional

10 Jan 2026

Dyan

Clean room. Great customer service. I had work i needed to get dome. Wifi was down. They opened the dinning area for me as wifi was working in there and said i was welcome to anything in there. Will stay there again.

Business

8/10

Excellent

04 Jan 2026

Naeta

Staff was very kind and helpful despite the room being unclean, and without enough towels, no toilet paper, and a non-working room phone at check-in. WiFi had signal and no connection. The ceiling in the room had cracks in it that were alarming. The comforter sheet had burns from heat and room smelled like smoke even though it was supposed to be a non-smoking room.

Partner

2/10

Poor

04 Jan 2026

Courtney

I never got to stay and didn’t receive my money back

6/10

Pleasant

30 Dec 2025

Larry

Shower water pressure was lacking. Continental breakfast was lacking. The room was clean and nice where wife stayed. Other room smelled of smoke.

Friends_and_family Family

4/10

Poor

18 Dec 2025

Steve

I only had cold water for showers. Would not recommend.

Business_and_leisure Self

4/10

Poor

16 Dec 2025

Richard

Staff friendly. Room itself was fairly well furnished. Bathroom sink was semi clogged, toilet didn’t flush correctly and shower water pressure was quite bad.

2/10

Poor

15 Dec 2025

Steve

The pictures of this property DO NOT actually represent the condition of the property. There were homeless people in the hallway eating. There were plenty of people going back and forth between the property next door that clearly weren’t staying at either. Appears to be in an unsafe part of town. The room smelled like stale cigarettes. The shower was discusting. Dirty with an orange/brown shower mat that was supposed to be clear and missing also it was missing tiles. The floors were dirty. Paint was chipping off the walls. The chairs appeared to have been a scratching post for a cat with fabric missing. Parking is only on one side of the building. I didn’t feel safe leaving my wife there alone to go get food and I’m not a person who generally is worried about that type of thing. We ended up packing up and leaving within 15 minutes to find somewhere else to stay. If you are a single guy looking for somewhere to sleep, this will work. For a family I would definitely recommend somewhere else. Their rating of 7 or whatever it was has to be fake or paid for. Would not recommend.

Leisure Partner

8/10

Excellent

14 Dec 2025

Thomas

yes

Leisure Family_with_children

8/10

Excellent

10 Dec 2025

Alvin

The staff was amazing

Leisure Self

4/10

Poor

07 Dec 2025

James

2nd time staying here. Won’t return, hair on sink, roaches in room. Used qtip on floor.

Leisure Family

8/10

Excellent

30 Nov 2025

Trish

I appreciated the staff who were helpful and accommodating. However the soap dispensers were difficult to use, especially the shower gel and we had to go to the office for toilet paper. Otherwise we enjoyed our stay there. We were given first floor accommodations for our dogs. I would likely return.

10/10

Exceptional

25 Nov 2025

Michael

It was good

10/10

Exceptional

11 Nov 2025

Bernard

Family Business

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Eileen

The room temperature was perfect and we did not have to adjust it. Parking was available very close to our room.

Leisure Friends

4/10

Poor

23 Oct 2025

Douglas

Poor condition needs maintenance

4/10

Poor

20 Oct 2025

Kathi

Rooms were very rundown. Our first room had no heat. Our second room had no shampoo or tissues. The bathtub drained slowly, and the toilet was hard to flush. The door hardware was rusted. The towels were small and scratchy. I barely missed being hit with a bundle of dirty linens thrown off the second floor balcony by a maid. We had no maid service in our room during our stay. The beds were comfortable, and the room was quiet.

4/10

Poor

19 Oct 2025

Steven

Our shower had so-so water pressure and the soap and shampoo dispensers put out very little of their contents with each button press. It was hard to get enough out to wash our hands or hair. After bringing it to the management, the handy man did fix it quickly, but it shouldn't have needed to be fixed in the first place. The room was not cozy.

Friends_and_family Family

8/10

Excellent

19 Oct 2025

Marie

We stayed be night and the staff was really nice and the breakfast was okay. Had toast, muffins, cereal, bagels, coffee, juices and fruit

Leisure Family

10/10

Exceptional

19 Oct 2025

Shawn

Great hotel

Great stay as always. We come to this red roof Inn all the time when going to Williamsburg. The only reason I gave it a four out of five for the comfort was because the mattress needs replaced. Otherwise we were very happy.

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Jan

Some small repairs are needed but overall the property appears to be in good shape. It is not fancy but perfectly adequate for a quick stay.

Leisure Family

2/10

Poor

14 Oct 2025

Sami

We used to always stay at this facility but after this last stay we will not be back. There was bugs and the room smelled like old animal urine. This place used to be pretty clean and was a great deal for the amount you spend. The staff in the office was friendly and nice though.

Business_and_leisure Family

6/10

Pleasant

06 Oct 2025

Emily

Front desk staff was awesome!! The cleanness of the room wasn’t the greatest!! But overall a decent stay!!

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Douglas

Generally nice hotel with friendly staff Bathroom in need of a bit of an update

Leisure Self

2/10

Poor

05 Oct 2025

larry

The room was disgusting. Killed multiple roaches. The floor, bathroom, bedding, walls and surface areas were filthy. It wasn't one half clean- this was long time neglect. There was a dead wasp covered in hair and not sure what else in the middle of the floor. Mold all over bathroom. The shower curtain was mildewed and the bathtub and mat were nasty dirty. Did not eat breakfast because nothing was individually wrapped and afraid too after the condition of the room. Would have checked out immediately, but unable to do so. Message from \"management \" was stock answer that they would check into things, however, after reading multiple reviews- this has been an ongoing issue for quute a while. Fake 10/10 reviews to keep a \"good\" rating. Code enforcement should inspect this place. I have multiple pictures to corroborate my review. 1 niggt refunded, but they refused the other.

Leisure Partner

2/10

Poor

05 Oct 2025

Jane and Robert

What pool?

Leisure Family

6/10

Pleasant

30 Sep 2025

Patrick

The vending and the ice machine they did not work and did not look like they worked in years. We had to go next-door to the other hotel and get ice so make sure you bring ice and something to drink. The bathroom needs repairs to the shower.

Partner

2/10

Poor

29 Sep 2025

Elizabeth

The bathroom had no doorknob. The bathtub had no plug. There was visible dirt everywhere. Comforter had black stains. There was a hole in the drywall. Overall, just glad we weren't murdered.

Business

10/10

Exceptional

28 Sep 2025

Stefan

Good value

Leisure

10/10

Exceptional

23 Sep 2025

Amanda

The staff and room was great.

8/10

Excellent

14 Sep 2025

Jawanda

Friendly staff

Self

2/10

Poor

06 Sep 2025

Gail

No Refund policy :( for early cancellations.

4/10

Poor

05 Sep 2025

Christopher

Example: The sink was filthy. I SINCERELY thought somebody poured a 1/4 bottle of oregano into the sink. Cleary ZERO cleaning occured in the sink. Also had small holes in the wall.. kind of the size of nails but a little bigger but definitely not from missing pictures. I'm a single guy, low maintenance, but this was definitely below average... and I've previously slept in my car so I dont have a high bar. Another example is ice machine didnt work. Looked like it wasnt even plugged in. I'm switching to different hotel for next several days.

Leisure Friends

2/10

Poor

03 Sep 2025

Karen

The place was dirty and the breakfast was terrible.

2/10

Poor

29 Aug 2025

Ian

Dirty and in need of updating.

Leisure Pet

4/10

Poor

24 Aug 2025

Carson

The beds were comfortable and it was quiet. We did find roaches in the room and the pool wasn’t open. Looked like it hasn’t been open in years.

Friends_and_family Friends

10/10

Exceptional

23 Aug 2025

Frederick

Extremely knowledgeable and supportive desk staff. Explained everything in great detail.

Leisure Family

2/10

Poor

21 Aug 2025

Sierra

Literally sleep in your car

To whom it may concern, we booked this trip because it was recommended by hotels.com
I have never ever seen a room in worse condition. The curtain was broken, the sink was broken, the ceiling was falling apart, the bed had BLOOD ON THE BLANKET, and a yellow stain! We tried to call to complain but the phone is also broken! This place was a disaster to the point we were calling around trying to find somewhere else to stay. This is ridiculous and the smell was atrocious. I would like a partial refund for this room. I am very disappointed in our stay here! This is ridiculous.

Self

6/10

Pleasant

19 Aug 2025

Cathy

Staff pleasant. Shower and bathroom fixtures worn. No ice machine. Food ok as expected

Leisure Family

2/10

Poor

18 Aug 2025

Cesar

Dirty, housekeeping sucked, cigarette butts and trash outside everywhere, room smelled of cat urine, loud music from cars in parking lot, never again, will recommend friends/family not go there!

Leisure Pet

2/10

Poor

17 Aug 2025

Maha

I do not recommend

There were loads of bugs in my room. I had to leave. Chris at the front desk was nice, but I have to rate my stay as terrible because I drove back home to Maryland after a long day at Busch Gardens. It was dangerous which was why I reserved the hotel in the first place. I just wanted something reasonably priced where I could sleep for one night.

Friends_and_family Family

6/10

Pleasant

17 Aug 2025

Tia

Overall we enjoyed our stay here.. The website said they had a pool and their hours open however the pool has not worked or been open since COVID. Ice machine wasn't working, people would let their dog s*** and not clean it up. Besides that the rooms were very clean and staff were awesome and friendly. Would book again there

2/10

Poor

13 Aug 2025

Cynthia

HAIR in the bed, mold in the shower, stained sheets

8/10

Excellent

11 Aug 2025

Verified traveler

good budget hotel

my boyfriend and i stayed at this hotel for busch gardens & water country. it was honestly pretty decent for how much I paid. upon walking in tho it was a little dirty (esp in the bathroom and sink) so we had to use our own Clorox wipes and it smelled like smoke. There was also an old blood stain on the blanket— I didn’t notice until the last night :/. otherwise the bed was comfy and the AC was good. the breakfast consisted of muffins, bread, waffles, yogurt, cereal, and fruit. it was pretty nice. The general area is also near a lot of food places and grocery stores as well (everything was less than 10-15 mins away). overall I would recommend if you’re on a budget and need a hotel near the parks!

Partner

6/10

Pleasant

03 Aug 2025

Mia

Staff very helpful. Beds neatly made. Floor in and around bathroom dirty. Very close to Colonial Williamsburg.

Leisure

8/10

Excellent

02 Aug 2025

Vincent

Parking was plentiful

Leisure Partner

6/10

Pleasant

02 Aug 2025

Thomas

Everything was okay

Leisure

8/10

Excellent

31 Jul 2025

Tiffany

I had to clen tub, was left with hair in it. And dirty spots on the wall

2/10

Poor

28 Jul 2025

Jessica

It had roaches the lights did not work had stains on bedding

Family

2/10

Poor

27 Jul 2025

Jeffery

The gentleman who checked us in was friendly, and gave us extra towels when we asked. That's where the good ends. When we got to our room it smelled like cigarette smoke even though it was supposed to be a non-smoking room. 2 of the chairs were torn up, almost like a cat got to it. Behind/beside the microwave was dusty and a used napkin had been left behind the microwave. The motel is pet friendly, and there were several dogs. Dogs that we heard barking at all hours of the night. One would start, and the others would chime in. Out of curiosity, we pulled the filters out of the AC unit and they were caked with dirt. We washed them in the bathtub, which was probably the first time they had been cleaned. We tried to use the vending machine to get a soda and it was broken. We let the gentleman at the front desk know we were not happy with the cleanliness of our room, but he seemed to shrug it off stating that management said it was ready. The pool was not even open, it didn't look like it had been opened in years. Breakfast was alright, muffins, toaster waffles, toast, cereal, bagels, yogurt, and fruit. As well as a small assortment of juices and coffee.

Leisure Family_with_children

4/10

Poor

27 Jul 2025

Ryan

Bathrooms were dirty, floor was dirt,y mostly all run down place

6/10

Pleasant

27 Jul 2025

Verified traveler

Smelly

Thankfully only stayed a night and only there about 12 hours. While the beds were comfy and no bugs, the room smelled like pet urine. The bathroom door looked it had water damage and the back of the door had scratch marks all over from what I could guess was a dog. Mold was also growing on the ceiling of the bathroom. Breakfast had cereal, plain oatmeal, coffee/tea, juice, bagels, and bread.

Friends_and_family Family

6/10

Pleasant

25 Jul 2025

Justin

There was mildew in the bathroom other than that it was good.

4/10

Poor

25 Jul 2025

Ellen

Smelled

Self

6/10

Pleasant

10 Jul 2025

Curtis

Spacious room except for bathroom area. Toilet didn't work properly. The shower was in ok condition but would not turn off when nob was pushed in. We booked the room also for pool access and it was closed. Staff was nice.

Friends_and_family Family

2/10

Poor

07 Jul 2025

Allison

We arrived at the property and after immediately walking into our room there was a roach running across the floor and another on the ac, both alive. The floors had stuff on them next to the beds and the comforters were very stained.

We asked for a new room that was clean and they said none were available. We then checked out immediately.

Leisure Family_with_children

4/10

Poor

29 Jun 2025

Nicole

Not great

The guy at the front desk was very friendly and knowledgeable. However the rooms are dated and paint chipping. You can see where they tried to repaint and just dropped some on the floor. Looked like mold on the shower ceiling. Floors were kind of dirty. Bathroom knob was falling off and the door was a pain to open and close. Pillow had stains. We saw a pool outside but nothing was open. No ice in the ice machine.

Friends_and_family Family

6/10

Pleasant

28 Jun 2025

William

Room smell like cigarette smoke.

10/10

Exceptional

24 Jun 2025

Wayne

Safe and quiet.

Leisure Family_with_children

2/10

Poor

20 Jun 2025

Brian

I did not feel safe at this hotel with my family so we only stayed over night instead of two, forfeiting what we paid for the second night. It was obvious that there were several rooms being rented long term and the people living in those rooms were very loud and were hanging around outside, not far from our room, drinking a massive amount of beer. There was a huge pile of beer cans next to the trashcan in the breezeway when we left for the water park in the morning. The walls were paper thin so we could hear dogs barking through the night. The doors on all the rooms we looked at had clearly been broken in to, several times. The shower head was broken and the shower barely drained, leaving us in ankle deep water. The breakfast was not good. They had frozen waffles, half frozen, laid out with the bagels and bread for toast. The sweet and low in the packets came out in chunks and there wasn't much food there, overall. We ended our vacation early after we visited Water County USA, so we did not check out until after 11am. We were not refunded for the second night. I would not recommend staying here.

Leisure Family_with_children

6/10

Pleasant

15 Jun 2025

Wayne

No pool or ice machine. Dirty floors. Generally, in need of a good cleaning.

Leisure Family