Name: Williamsburg Lodge, Autograph Collection
Address: 310 S England St, Williamsburg, 23185, US

8/10

Excellent

03 Aug 2026

James

Obviously dated but the nice amenities and super nice staff made it a great stay.

10/10

Exceptional

02 Aug 2026

Chris

Marvelous time. Great hotel. It isn't the newest but it is charming and it couldn't be more convenient. It's inside Historic Williamsburg and walking distance to William & Mary.

10/10

Exceptional

02 Aug 2026

Marli

Short walk to colonial Williamsburg.

10/10

Exceptional

01 Aug 2026

Kelly

N/a

10/10

Exceptional

20 Jul 2026

Nina

Wonderful hotel in a wonderful location. Walkable to restaurants, fantastic room. Very quiet. Will go again.

Partner

10/10

Exceptional

18 Jul 2026

Isabel

I loved the grounds, very beautiful. The rooms can use a little upgrade. Staff was friendly and professional.

Self

10/10

Exceptional

17 Jul 2026

Sabrina

The housekeepers and our server at breakfast were the friendliest staff I have ever met. So friendly and helpful. The breakfast was exceptional as well. All 3 days.

10/10

Exceptional

16 Jul 2026

Kristen

Charming property

Family_with_children

10/10

Exceptional

12 Jul 2026

Nereida

Perfect location to downtown. Hotel is beautiful, great food and bar

Family_with_children

8/10

Excellent

08 Jul 2026

Paul

Ice machine out of order and elevator to garage out of order. Had no use for spa just made room rate high

Partner

6/10

Pleasant

07 Jul 2026

Hugh

Basic room, tiny vanity, window blind in disrepair, some dust. Property generally average

Partner

10/10

Exceptional

04 Jul 2026

Adam

The property is large, so listen to the staff’s helpful directions upon checkin. Highly recommend taking the time to relax and read at their pool. The quiet adult pool area was a very welcome and unexpected amenity!

Partner

8/10

Excellent

03 Jul 2026

Tamura

The location of this property is right in the middle of Colonial Williamsburg. It is fairly close to Merchants Square. The staff are friendly . The place was was clean.
The hotel needs updating and it felt like the decor was just thrown together. We stayed in the Tazee building and it is set up like a regular hotel , but one that needed
new paint and the carpet to be pulled up.
It was an ok stay but I wanted a little more of the magic of being in Colonial Williamsburg.

6/10

Pleasant

02 Jul 2026

Paul Simon

Love to come here and the hotel is much the same as 10 years ago. Only difference is the $30 per night parking fee.
Sweet tea restaurant was disappointing with higher prices and lower quality food. I had the chicken as my choices were limited being GF and it was so salty that I couldn’t taste the food.
Will always be one of our favorite places to stay but they could do better.

Family

10/10

Exceptional

30 Jun 2026

Anna

Great hotel that is in the heart of Historical Williamsburg. The room was clean. The only downside is that the pool/workout facilities are across the street from the hotel.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Keila

Beautifully maintained. Helpful and friendly staff. Walking distance to Historical Colonial Williamsburg.

Partner

8/10

Excellent

15 Jun 2026

Robert

The resort has many amenities and is within walking distance to Colonial Williamsburg. However, in addition to the room rate, which is somewhat expensive, there is a $30/day charge for parking and breakfast is not included. Our room was clean and spacious but the air conditioning was very drafty and noisy. I had to turn it off completely to sleep at night. So I consider this a good choice if you expect to use the amenities a lot, but a poor choice otherwise.

Family_with_children

10/10

Exceptional

14 Jun 2026

Donna

It was a great experience. Proximity was great. Parking was easy! It was a great weekend.

Family_with_children

6/10

Pleasant

09 Jun 2026

Cynthia

Our room was in one of the guest houses far from the main building, and on the second floor. There was no luggage cart and we took 2 trips down to the garage. The receptionist said nothing about that. No overhead lights in the room so it was very dark. Only 1 knob to hang bath towels so it encouraged guests to use the towels only once. What’s wrong with hotel designers?

Partner

4/10

Poor

31 May 2026

Bernice

Check in took forever. Computer problems they said. The desk associate went to the back for help. Returned 10 minutes later. No luck. Went to the back room again and returned 10 minutes later. Again- no luck. So she said her manager would help me check in. So I moved to that spot and again waited. Only after me asking if there was a manager did she appear. Chewing. Terribly sorry to interrupt you dinner with your computer issues! As she chewed, she finished checking us in and provided the parking pass and room keys with a map.
We’ve been to the property many times but never to this building. We paid top dollar for a room that looked absolutely nothing like the photos in the “select your room” section of the process. It was old and likely hadn’t been update in decades. The bathroom was so small you couldn’t turn around easily. The location of the room was adjacent to the maintenance area/loading dock so the “beep beep beep” of trucks in reverse was constant 24/7. Checking out, we were told parking fees were added to the account. Parking fees? Again, we’ve been there many times and never had a parking fee. Never told- just the card capture for “incidentals”. Hotels.com doesn’t mention a fee for parking either. Then for the cherry on top- I check the hotel website for the parking fee and find out our room, had I booked directly and not through Hotels.com, we could have paid HALF the PRICE of the room on Hotels.com. I don’t know what new deal they work but do not use Hotels.com.

Partner

8/10

Excellent

29 May 2026

Zeynep

Great location, long wait at the restaurant

Family_with_children

10/10

Exceptional

28 May 2026

Kent

X

10/10

Exceptional

27 May 2026

Claudette

The Williamsburg Lodge is a terrific place to stay if you are planning to visit the area. It is close to Colonial Williamsburg and the sites, as well as downtown. The room was very quiet and the beds are comfortable. The only negative is that we didn't have a microwave. I highly recommend this hotel for a great experience!

Friends_and_family Family

8/10

Excellent

25 May 2026

Marianne

Be aware that the parking for the hotel is very expensive. Once you're there, however, you won't need to move your car until it's time to leave because you can walk to everything in Colonial Williamsburg & the Merchant's Square area. The hotel buildings are kind of spread out (we never did find the pool) but the rooms are nice. I was given a handicapped accessible room, which I did not request or need so I had an issue with the closet (way too small & only 4 hangers) & since the shower curtain was a little short, water got all over the floor from the walk-in shower. But the bed was super comfortable, with nice linens & there were lots of pillows. We had one dinner & one breakfast at the hotel; both were delicious, & the service was excellent. The people at the front desk were really helpful.

Family

8/10

Excellent

24 May 2026

Robert

Great place to stay

Partner

10/10

Exceptional

24 May 2026

Sheena

Beautiful and relaxing getaway

Self

10/10

Exceptional

11 May 2026

Ali

Room and property was very clean and quiet and in very good shape. Slightly confusing with many buildings so took a little bit to figure out where you were. Walking distance to Colonial Williamsburg and lots of shops and restaurants. Keurig coffee in the room which was nice but any more than that you need to walk to the lobby coffee shop.

Self

6/10

Pleasant

11 May 2026

Randal

Lodge Room quiet and sheets were clean but room worn with water stain in lamp shade. Elevator brass and woodwork needed polishing and dusting. Carpet dirty and worn. Crusty mineral build up around faucets. On the CW property but in the back 40 for lodge rooms. Food tasty in Barley Tea for dinner. Good coffee cafe in the am. Breakfast in Traditions has a decent breakfast.

Partner

10/10

Exceptional

09 May 2026

Linda

Great breakfast and Jill our waitress was great!

Friends

8/10

Excellent

22 Apr 2026

Rebecca

Conference room & hotel room ok. Furniture in room was worn, bed was comfortable. Staff at first was unfriendly- didn’t offer parking ticket- had to wait until they were ready to register later on day.

Business

6/10

Pleasant

20 Apr 2026

Carolyn

We have stayed in several of the autograph collection and this property just is not up to par. Our room was reasonably clean but worn. Hallway had banged up walls, doors badly needed a paint job, furniture was old and worn. No shampoo. No complementary water…. Bottle of water in the room was $7. No the standard stay.

Partner

10/10

Exceptional

15 Apr 2026

john

Excellent property!

Friends

10/10

Exceptional

10 Apr 2026

Alexander

Great hotel with an excellent location that makes it very convenient to explore the area. Breakfast is good, but be prepared for it to take some time.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

James

Very nice and convenient to Colonial Williamsburg— walkable.

6/10

Pleasant

06 Apr 2026

anna

I have mixed reviews. Location is wonderful. Staff is very friendly. Hotel is very clean. My room was on the smaller side for a king bedded room, but livable as its an older hotel. Bathroom was small.

My rating is due to 2 things. It took over 20 minutes to check in. That's really unacceptable for today's standards. A second person finally came out to help. The second incident was at the bar. We were seated for over 20 minutes again and were completely ignored. We gave up and left.

Partner

10/10

Exceptional

06 Apr 2026

Philip

Nice room. The spa was excellent. Very close to Colonial Williamsburg. I wish they didn't charge $30 to park each day.

Partner

4/10

Poor

05 Apr 2026

Anthony

Long line/wait at breakfast, hard/old mattresses, hard wood floor in room would benefit from a rug or two. It’s a great hotel just getting a little old.

Family

10/10

Exceptional

26 Mar 2026

michelle

Loved Williamsburg and this is the place to stay!!

Family_with_children

10/10

Exceptional

23 Mar 2026

Maria

Great

Friends

10/10

Exceptional

09 Mar 2026

Sabine

Beautiful and charming hotel, very well situated within walking distance to Williamsburg. Nice rooms, restaurant on site, parking.

Family

8/10

Excellent

03 Mar 2026

Cynthia

Many staff members were very helpful. The main desk could use information pkg. for visitors new to this lodging and Williamsburg in general.

Pet

10/10

Exceptional

24 Feb 2026

Todd

Everything and everyone was wonderful.

Partner

10/10

Exceptional

11 Feb 2026

Amy

Great staff, location, & room. Always recommend! !

4/10

Poor

06 Feb 2026

Linda

The rooms had poor lighting. In room 4360 the door did not lock and the window covering was broken. We ate most of our meals in the hotel. The menu choices were very limited. Our food was so salty. All in all very disappointing.

Leisure Family_with_children

10/10

Exceptional

29 Jan 2026

DeShawn

The room was spotless and impeccably clean. It was incredibly spacious, comfortable, and quiet.

Friends_and_family Family

2/10

Poor

24 Jan 2026

Douglas E

I am requesting a FULL refund. I checked in and after an hour, I was unable to get internet (despite being a Marriott Bonvoy Member) and demonstrating it was not an issue with my devices. After giving up on internet after return trips to the front desk, I began to unpack my bags in my room (Room 4353) only to find the largest cockroach I have ever seen scurrying about the floor. To be sure, this cockroach was SO large, it could not fit under the bathroom or main door to the room.

After videotaping it running around as proof, I re-packed my bags and went to the front desk to immediately check out (inconveniently at 11:53pm) to go find a different hotel. I informed the front desk of the unwelcome cockroach, showed them the video, and requested an immediate refund. I was met with ZERO empathy, no discernible apology, and was told because I booked my room through Expedia, I would need to seek a refund from them. I less-than-politely informed them I doubted Expedia had turned off my internet or placed the cockroach in my room.

Do not confuse the Williamsburg Inn with the Williamsburg Lodge. The former is an elegant high-end hotel, the latter is a dated roach motel.

Business_and_leisure

10/10

Exceptional

24 Jan 2026

Charles

Room was very clean. Check in was seamless

Business_and_leisure Self

10/10

Exceptional

20 Jan 2026

Jennifer

All of the above

6/10

Pleasant

20 Jan 2026

Coss

This average for me. Besides, the staff at the spa was not that friendly.

Leisure Family

6/10

Pleasant

19 Jan 2026

David Joel

Overall, it was fine. The hotel was generally clean, but there were

10/10

Exceptional

12 Jan 2026

Lisa

Friendly staff, clean and quiet room.

Partner

6/10

Pleasant

11 Jan 2026

Hermann

Very dated

Partner

10/10

Exceptional

07 Jan 2026

Tim

Clean room

Friends_and_family Family

8/10

Excellent

02 Jan 2026

Robbie

Staff was very helpful and considerate. Room was fantastic

Family

6/10

Pleasant

29 Dec 2025

Mark

Not like it used to be, everything is plain average, nothing notable, service is fair, room was clean and comfortable but heat was not working properly so it was arctic level cold or super hot.

Leisure Partner

8/10

Excellent

27 Dec 2025

Richard

Every one was friendly and worked hard but they desperately need more reliable food options. Other than that; we had an excellent stay

Leisure Partner

4/10

Poor

26 Dec 2025

Christopher

We heard what sounded like banging pipes, on and off all night long. It kept us awake on and off all night. Most annoying.

Partner

8/10

Excellent

26 Dec 2025

Richard

directions to parking confusing

Leisure Family

10/10

Exceptional

23 Dec 2025

Michael

Clean and efficient

10/10

Exceptional

21 Dec 2025

Eric

Loved the location, charm, and service of the hotel.

Leisure Partner

6/10

Pleasant

20 Dec 2025

Gary

Room and building were VERY dated and not very clean. Stains on carpet, hair in shower.
Front desk staff did a poor job on checkin providing instruction, directions etc.
Breakfast food was mediocre, service was good.

2/10

Poor

19 Dec 2025

Catherine

Delayed check-in until 5:30 pm

10/10

Exceptional

18 Dec 2025

Kirt

Getting to room 4300 in the South Guest House from the parking garage was confusing and inconvenient.

6/10

Pleasant

16 Dec 2025

Kathy

We were very disappointed that the deluxe king room that I had reserved and paid for was not available at check in. No explanation was provided, only the option of a queen bed which we had no choice but to accept it. Can I get a refund for the room difference?

8/10

Excellent

14 Dec 2025

Shelley

Staff very courteous
Room needs better lighting!! Also our glasses and cups were not replaced, had to re use
Desk at checkin did not inform us about free shuttle service

Leisure Family

8/10

Excellent

13 Dec 2025

Beth

The bedding was super comfy!

6/10

Pleasant

13 Dec 2025

Jessie

Average

4/10

Poor

08 Dec 2025

scott

The room was much smaller than we expected for nearly $500.00

Leisure Family

6/10

Pleasant

04 Dec 2025

Sandra

The Lodge is very nice and the restaurant was great. The reason for my average rating was the $60 parking cost surprise at checkout. I booked and paid for my room on Expedia. The person that checked me in did all the typical check in paperwork and issued me a parking hang tag and told me how to get to the garage and room. I was never informed that parking would cost $30 per day. At check out I was charged for parking and was told by the front desk clerk that I should have told about the parking cost because I could have parked on the street for free! Yes, there was plenty of street parking right outside our Custis building. In addition the room had food wrappers in the night table drawers, cups on the floor and clearly the room had not been vacuumed. Other than that the room and bath were clean.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Sarah

Excellent property!

10/10

Exceptional

27 Nov 2025

Cindy

Staff, room and food was wonderful!

10/10

Exceptional

24 Nov 2025

Lydia

Great location. Clean room. Lovely facility

8/10

Excellent

18 Nov 2025

Eileen

room was clean and comfortable; perfect location for Colonial Williamsburg visit and other local attractions

Leisure Self

8/10

Excellent

15 Nov 2025

Susan

The location was the best! Everything is within walking distance. The lobby smelled amazing! The staff was very professional from the front desk to our cleaning person and accommodating.
The hotel and room resembles the colonial Williamsburg feel.
The only complaint would be others who were checking in late( a huge family) were slamming doors and talking in the hallways really late.
Also the water in the shower was not that hot.
We would stay again.

Friends_and_family Friends

10/10

Exceptional

15 Nov 2025

carla

Room was excellent.
Location was easily walkable to all Colonial Williamsburg sites.
Breakfast--We ordered from the menu. Eggs were undercooked and pancakes just okay. Coffee was good.
Staff was cordial.

Leisure Family

2/10

Poor

11 Nov 2025

C Richard

The hotel is very dated. The room was fine, but for what I paid I felt the hotel could have offered more. I have stayed in the Lodge in the past as well as the Inn, and next time I will definitely stay at the Inn. The staff was quite friendly, but also lacking in nattention to details. Such as making sure I had assistance with my bags, parking my vehicle. There is no valet parking at this hotel, and I found that to be strange.

Business

8/10

Excellent

11 Nov 2025

Darcy

On arrival it was chaos. Waited in a line of cars while folks in orange vests stopped to talk to people. On our turn we found out there was some kind of Gala happening. We were directed to a parking lot, but drove around and around — no parking spaces. Finally caught someone leaving and managed to grab a parallel spot, but we were told we should try to wake up early the next day and move our car because it wasn’t technically a spot. I asked if there was somewhere else for guests to park and was told “it’s all full.” On check in there was only one woman working and she was overwhelmed. A line formed and we waited and waited as she tried to help someone on the phone who needed a ride back from…I’m not sure where. Many (three) other staffers watched this happen and did nothing for about 10 minutes. Finally one of them went behind the front desk and started checking folks in. Fast forward to check-out two days later…no one at the desk. No one at concierge. No one anywhere. And this was morning, not some odd time of day. We waited for a while, but there was no staff in sight. We finally left a handwritten note stating we were done with the room, then left.

Room was clean, spacious, and well-appointed, but not very soundproof. We could hear everything in the hallway and the adjacent rooms.

I’ll give a lot of grace here, because of the gala. But there should, perhaps, be parking set aside for hotel guests. And someone should have jumped in and helped sooner at the front desk.

Leisure Family

10/10

Exceptional

04 Nov 2025

Jean

Staff very nice and helpful!

8/10

Excellent

23 Oct 2025

Christopher

Everything was great. However, we did not use the amenities, such as restaurants, transportation, or golf.

10/10

Exceptional

19 Oct 2025

Henry

We had an excellent stay there. The room was very large, and the bed was more than comfortable. The hotel staff was incredibly friendly and helpful.

Leisure Partner

8/10

Excellent

19 Oct 2025

Denise

The lodge is ideally located for quiet but easy access to colonial Williamsburg. The staff was very helpful and thoughtful.

Leisure Family

8/10

Excellent

17 Oct 2025

Michael

Close and walkable to attractions.

Leisure Partner

10/10

Exceptional

16 Oct 2025

susan

Wonderful staff and beautiful hotel. Perfect location as well.

Leisure Family

8/10

Excellent

13 Oct 2025

Karen

Shuttle service was good, not available on certain days.

Leisure Family

10/10

Exceptional

11 Oct 2025

Sandra

Wonderful hotel! Great location near Colonial Williamsburg. Will definitely be back!

Leisure Partner

8/10

Excellent

08 Oct 2025

Mark

Enjoyed my stay but the did not credit the fund paid in advance through Travelocity. It’s been 5 days so will contact hotel in a few very close to the local attractions and didn’t need to drive much.

8/10

Excellent

08 Oct 2025

Qing

A big hotel, and at a great location. The hotel was as beautiful as I thought, and the food at the onsite restaurant was not very good. But overall, the staff was friendly, the room was clean and spacious. it’s a nice place to stay for the night.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Daniel

Love the spa and the outdoor pools and the access to the Golden Horseshoe for Golf. We walked to Colonial Williamsburg and to William & Mary. Expensive but a very nice hotel.

Leisure Family

10/10

Exceptional

06 Oct 2025

Margarita

Best place to stay in Colonial Williamsburg

Love staying here. Best place in Colonial Williamsburg near the college and shops great experience. The staff is outstanding. Very busy all the time but its a perfect experience. The SPA is to die for.

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

Karen

Excellent location. Clearly a high turnover hotel. Musty smell in hallways and garden level room so we requested a room change. Staff were very responsive and moved us without issue. New room was fine but still a dark room with musty smell in hallways.

Leisure

10/10

Exceptional

05 Oct 2025

Candace

We stayed her for W&M family weekend. Perfect for walking to places on campus.

Friends_and_family Family

4/10

Poor

03 Oct 2025

Robert

No coffee in room upon check in, all ice machines in building were not working, 1of the 2 elevators was broken down

6/10

Pleasant

30 Sep 2025

Bruce

The condition of the room was a joke. The shades were held up by twine. Hair in the shower. Bent leg holding up the ridiculously tiny sink. Place need a good dusting.

Leisure Family

10/10

Exceptional

29 Sep 2025

John

Spa okay. saw pet areas.

4/10

Poor

24 Sep 2025

John

I chose the lodge because of the location near colonial Williamsburg and the William and Mary campus. The location is great but the room was poor. It was very small, especially the bathroom which had no counter and poor lighting. The floor of the bedroom had very squeaky floor boards. I could hear people walking around on both sides and I am sure they could hear me. Also, I was charged $30 per day parking which I was not expecting.

Self

10/10

Exceptional

21 Sep 2025

Kate

Friendly

Leisure Friends

6/10

Pleasant

17 Sep 2025

laura

Fine stay. But if you are located in one of the back rooms, it takes 5-10 minutes to walk from your room to the parking area—and they charge for parking… which should be better advertised. Place is just okay.

Partner

4/10

Poor

15 Sep 2025

Thomas

My room is a rabbit hutch. The bathroom is closet sized. It has a mirror one quarter size of normal. The room needs renovation. This seems to be a convention center and there is a lengthy wait for a breakfast table. The place is less than ordinary. I was told parking was $25. When I arrived it was raised to $30. Tourist trap

10/10

Exceptional

13 Sep 2025

Holli

Thank you!

10/10

Exceptional

10 Sep 2025

Vickie

This quaint property has amazing convenience. There is a golf course, big spa, it is across from Colonial Williamsburg and a 6 minute to Old Town with fun shopping and good restaurants.

Leisure Self