Name: Rodeway Inn Historic
Address: 309 Page Street, Williamsburg, 23185, US

8/10

Excellent

17 Jul 2026

John

Na

Family_with_children

8/10

Excellent

16 Jul 2026

Daniel

The Williamsburg Rodeway Inn is a nice little motel that is very conveniently located to most of what brings people to Williamsburg, VA. Everything was as described except their advert of coffee. The condiments were poorly stocked and when advised of the lack of sugar, cream, etc, it was dismissed with a, \"have a nice day\". Totally ignored. The place needs some love, ie, maintenance but overall it is a nice, comfortable place to stay in Williamsburg that is very
reasonably priced.

Friends_and_family Friends

2/10

Poor

16 Jul 2026

Carrie

I picked up trash and ciggarette butts all over outside our room as well as trash . Had to tell the microwave I was cooking two potatoes to get it to work , episode of cops in the parking lot . Neighboring room people pounding on walls and yelling half the night . Awakened at 7am by young girl screaming and crying I want my mommy I want my mom. Burn hole in bed cover. Others complained of issues w/toilets. People outside drinking alcohol til 1:30 am. No sleep . Horrible experience . As I was greeted at check in told I need to worry about my car getting towed from in front of my room . Terrible experience . Won't be back .

Friends_and_family Friends

10/10

Exceptional

14 Jul 2026

Amy

Very convenient to Colonial Williamsburg - 10 minute walk from the Capital. The rooms are not made up every day but fresh towels and trash pick-up are available. We visited for 5 days around July 4 and wanted somewhere close enough to CW to be able to walk and not have to search for or pay for parking - this was perfect. The rooms aren't fancy but everything is clean and the room was very large. We will definitely stay again when visiting CW. Can't beat the price and convenience!

Partner

8/10

Excellent

12 Jul 2026

Joe

: amenities could've been better and the late-night clerks was a lil feisty.

Partner

4/10

Poor

09 Jul 2026

Sherry

The climate control was not working and the gave me a portable heater in April.

Self

2/10

Poor

01 Jul 2026

Trevor

1950s motel with rooms with carpet, wallpaper, and drapes from the 70s, maybe. Ancient wall AC, rather loud. Absolutely nothing is upgraded. Cheap, but that's the only good thing.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Echo

Its a great place even if a little dated. We have stayed here before and liked it enough to stay again. There were a few things that were not the greatest like my son found a cough drop wrapped in the cover of his bed and the dresser had a huge hole in the second drawer. The room didn't have a screen door like the other rooms did so I was a little disappointed about that, it was one of my wife's favorite things about the place. Only had 2 towels for 4 people but they had no issues giving me more when I asked. Their pool is great and open late so you can swim in the lights under the stars. Every room has a bench right outside so you can sit and enjoy the morning or evening whatever. The ice machine didn't have much ice when I used but it wasn't a big deal. The breakfast spot nextdoor is the best in Williamsburg so being in walking distance is awesome. It is such a reasonable price, centrally located and a chill place to stay we will definitely be back.

Family_with_children

10/10

Exceptional

30 Jun 2026

Bryan

Great value in a VERY convenient location for William and Mary, or Colonial Williamsburg. Not new, not fancy. Cheap, clean and comfortable. Things showed their age, but worked. The bed was comfortable and the pillows were nice and had a good amount of fluff (but not too bulky). The towels were not great, but there was plenty of hot water and they even provide complimentary soap. It is all on one level and parking is immediately outside the door. Pool is decent. No breakfast.

Self

8/10

Excellent

30 Jun 2026

Deborah

It's very close to Colonial Williamsburg, the area seems very safe, the room was large with the little porch area & a bench to sit on. We stayed four nights, they don't offer room service you set your trash outside ,they come and get it , you take your wet towels to the office, which I don't mind at all, what I do mind is the gentleman working there is so unprofessional .

Partner

4/10

Poor

30 Jun 2026

Julia

On the plus side, the motel is conveniently located within a 10-minute walk of Colonial Williamsburg (if you don't mind crossing one tricky intersection). The gentleman who checked us in was friendly and gracious, and the room was functional. There was parking at the room door. On the minus side, the room was not clean. There was visible unwashed semen on the bedspread (so glaring that my normally easygoing partner couldn't stand to have it on the bed - so the room was pretty cold!). The carpet was dirty, and when looking for an earring I discovered a large syringe behind the bed. Since the room was so dirty, we lost our appetite to try the pool - no great loss, since it was in a parking lot overlooked by a busy intersection. Several signs in the lobby announced that breakfast was no longer available as of January 2026. Several rooms are apparently rented out as transitional housing apartments: we learned this when we sat in a glider near our room door, and a motel employee came over to shout at us, with no greeting or apology, \"You can't be sitting there! That belongs to this apartment!\" It's cheap and functional lodging, but consider bringing your own blankets.

Partner

10/10

Exceptional

29 Jun 2026

Carolyn

Nice day staff! Clean basic room!! Pool nice. Very old hotel but clean bed, close to where you want to visit but could not sit on sofa and lots of stains on carpet

Friends

8/10

Excellent

28 Jun 2026

Todd

Check-in was super easy and quick. Disappointed about the elimination of the breakfast, but there were restaurants close by. Perhaps the motel could partner with pancake restaurant next door with coupon.

Family

10/10

Exceptional

27 Jun 2026

Jozi

Friendly check in, air conditioner was awesome! Really spacious and bathroom extremely clean. Great for our stay!

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Darrell

AC worked well, parking was easy.

8/10

Excellent

26 Jun 2026

Teresa

Room was fairly clean, no complaints. Saw no evidence of bug activity I saw other guests mention. Towels were small and thin and some were stained but they were clean. Rooms are pictured with a couch, but neither of my 2 rooms had a couch. Was disappointed because this was why I booked this over other hotels. There is no housekeeping with your stay, at least not with 3 night stays. So you have to go trade your towels out and honestly? The one front desk agent is just a hassle to ask for anything. He makes everything into a strange conversation and likes to constantly like to tell you he’s charging an exorbitant amount for everything he does for you. (It’s a joke, but the joke gets old quickly.) My husband was unwell and ended up sleeping a lot on the trip. One night he woke up pretty late and was hungry since he had not been with us and eaten yet so he went out to Wawa and got a bite. He was sitting in the car eating it so he didn’t disturb us, and he came up to the car asking my husband a bunch of questions and acting strangely. He was honestly a bit disconcerting. The other desk agent we dealt with was great though. But other than that our stay was ok, a decent place to sleep for a few nights and close to all the activities we came for. It also had a pretty nice clean pool that we enjoyed.

Friends_and_family Family

4/10

Poor

26 Jun 2026

David

.

Friends

8/10

Excellent

24 Jun 2026

Stacey

Clean but bathroom was small

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Laura

The staff was very friendly. The rooms are dated and could use some updating. Dirt was evident on the interior door and bathroom counters and other surfaces showed their age. Linens were clean. Overall, I'd stay here again. Especially for the price. Quality is on par with what you'd expect at this relative price point.

Friends

8/10

Excellent

22 Jun 2026

Jorge

There was no microwave in our room. We asked management, and they brought us one.

Partner

8/10

Excellent

21 Jun 2026

Terri

The room was clean. The staff was available. No breakfast. Air conditioning worked. If you are on a very tight budget, this place could work for you

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Lionel

Nice accommodations and staff. Great location - not far from local places to visit for recreation and very close to shopping areas and restaurants.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Eric

Clean

Partner

8/10

Excellent

16 Jun 2026

Kriste

This hotel is historic (OLD). Cons: You get an old and dated room with a hard bed. Pros: It is clean, safe, conveniently located and extremely affordable! I've stayed here twice since my daughter has moved to the area. Its my go to hotel for sure!

Self

6/10

Pleasant

14 Jun 2026

Crystal

Overpriced. If I ever return it’s because the guy at the front desk was very friendly and helpful.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Robert

It was a nice place overall, we booked a king size room but when they gave me they keys they didn't work. They then put me in a double queen room which honestly was probably better for the fact they only give you 3 pillows per bed even the kings so my wife and I actually got 3 a piece so that was nice. I loved the fact the rooms all have a old screen door and a bench outside of the room. The bathroom definitely could have used some improvements, my shower didn't have a shower rod it was in pieces in the window sill and the tile was all cracked up along the wall. The shower was hard to get hot water just right so it was either hot or luke warm water. It could have been cleaned better as well my wife went to open the \"new soap\" with her teeth and an old used bar fell out the other side. The room had a window unit AC so it was hard to keep the room a specific temperature. It was an overall pleasant experience given the issue we faced and my wife said she would definitely like to stay again.

Partner

10/10

Exceptional

10 Jun 2026

Mary Jo

Amazing, clean, quiet, older but updated and great location. I loved it! Pool was so clean and the pool chairs comfy and new and even had a rocking chair. Guy up front was funny and very helpful. I couldn’t believe the price and paid a lot more at other hotels along the way that were terrible. Will make this our go to motel while in Williamsburg from now on. Definitely a hidden gem.

Family

8/10

Excellent

08 Jun 2026

James

I loved the benches outside the rooms and how well lit the whole property was. It was very peaceful and quiet.

Family

6/10

Pleasant

08 Jun 2026

Mikiko

The front desk staff who checked us in on June 1, 2026, was rude and pompous and did not make us feel welcomed. On the day we checked out (June 3) however, a different staff was at the front desk and he was very efficient, kind, and made us feel better about having stayed there.
We will choose another place in the area next time we visit Williamsburg.

Partner

2/10

Poor

07 Jun 2026

Zachary

We did not stay in the room, left after 20 min. The window had plywood around the air conditioning. Ceiling tiles were missing , black spots in the sheets. There was also a smell in the room. Very disappointed and if we could get a refund , that would be amazing. We could not sleep there.

Friends_and_family Family

2/10

Poor

05 Jun 2026

Christine

Just gross all the way around

8/10

Excellent

05 Jun 2026

Kevin

Everything was fine except the hot water could have been hotter.

Self

8/10

Excellent

04 Jun 2026

Humberto

Close to busch gardens and good price

Family_with_children

8/10

Excellent

01 Jun 2026

Laura

nice and colonial. Loved the old shutter door to let cool night air in and there was an amazing pancake house next door. I am a breakfast lover and the food was absolutely amazing.

10/10

Exceptional

01 Jun 2026

Kristin

On our way to Rodeway Inn, we experienced some car trouble and traffic causing a moderate delay in our arrival. When we finally arrived, our deskman had not only waited for us, but also seemed concerned about our travels and offered helpful solutions. I only had 2 small negatives: the bathroom floor was littered with dead gnats/mosquitos. Perhaps the window was left open. And even tho we were only able to be there for 8hrs, he charged me an additional fee for my daughter. Other than those, it served its purpose-a place to sleep on the way to our end destination.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

paul

They left me alone

Self

4/10

Poor

25 May 2026

Caroline

The carpet was old, stained & brown. I kept my shoes on the whole time. The headboard & interior of door was stained. Road noise comes right through the window unit a/c that was screwed into the plywood back wall. Musty smell. Bathroom was clean & recaulked. Mattress was fine, linens old. Coffee only/sign said no breakfast as of 1-1-26. Pool “closed for season” on Memorial Day weekend. Friendly staff.

8/10

Excellent

19 May 2026

Vickie

The motel staff was very helpful and courteous. It was a very quiet, clean place to stay. And I very well recommend to stay there again.

Self

6/10

Pleasant

19 May 2026

Sandra

Convenient to Colonial Williamsburg

Partner

10/10

Exceptional

17 May 2026

Raymond

Great value!

Family

10/10

Exceptional

17 May 2026

Raymond

Courteous staff, seamless check in.

6/10

Pleasant

16 May 2026

Maria

Ok for a night, but no more

Partner

10/10

Exceptional

16 May 2026

Gabriel

I LOVE this place. Every time I’m in Williamsburg, I stay here. The rooms are really nice, the staff if funny, and the price is unbeatable. It’s definitely the best option.

Self

6/10

Pleasant

15 May 2026

Mike

Was ok, nice staff, clean room

10/10

Exceptional

11 May 2026

Tatum

Parking was easy and free. Nice area with a pancake house within walking distance.

Friends_and_family Family

8/10

Excellent

09 May 2026

Wendi E

Definitely an older motel, but kept in good condition. Fairly basic, no daily housekeeping, but if you needed anything, all you had to do was ask at the front desk. Sean was wonderful!!!

Friends

10/10

Exceptional

05 May 2026

Ariel

It was nice and quiet, the staff were very helpful and the room was clean.

Self

10/10

Exceptional

03 May 2026

Siriratt

The room are clean. Friendly staff

Family

6/10

Pleasant

01 May 2026

Tracy

It had good reviews but I would never stay there again. It was listed as historic but it was outdated. Some of the outlets did not work. It had a window unit. You had to position yourself in the right way to get the tv to change channels.

Partner

8/10

Excellent

29 Apr 2026

David

Overall the room was clean; linens, towels were all fresh. The bed was super comfortable. Sean at the front desk was an absolute gem. Pleasant, courteous and full of information and tips on the surrounding area.

Breakfast was at a neighboring restaurant. Dont forget to pick up your 10% discount coupon at the front desk. Parking was ample and easy. Right in front of your room.

The only concern I had was a small amount of mold on the upper window trim in the bathroom. No venting in there, just a heat lamp.

I’d have no problem staying again. Very budget friendly and very walkable to Colonial Williamsburg and Voodoo Brewing.

Partner

8/10

Excellent

28 Apr 2026

Kelly

We had a great stay here. Like the other reviews indicate, the property is rather outdated and the breakfast has been discontinued. There doesn't seem to be heat in the rooms, but they also don't say that they have heat in the listing, only AC, which was great for us. The staff was very nice and you really can't beat the price and location. The only time we used our car was to go to Yorktown. There is a breakfast place right beside the hotel and we walked to 2nd St Bistro down the road twice. It's a quick walk to Colonial Williamsburg as well. Would stay again, but not in cooler weather.

Partner

8/10

Excellent

24 Apr 2026

Richard

This hotel is a great value. The front desk was polite, pleasant, and efficient. The room was clean. The bed was nice, and the room was pleasantly large for an equivalent offering. The bathroom was a bit \"long-in-the-tooth,\" as horse-traders used to say. The shower head was fixed and the pressure a bit low, and the tile was cracked in the bathroom. The towels were too thin and small, and they only supplied two, but I didn't ask for more. Parking was easy and right in front of the room, since this is designed as the 1950's concept of a motor-hotel, or motel. There did appear to be at least a few long-term residents, and it is necessary to close the curtains, because the motel is all on one floor with the window facing the public walkway. The pricing was excellent, and there were no hidden fees, like fake resort fees. The only addition was taxes.

Partner

10/10

Exceptional

22 Apr 2026

Edgar

Super close to Busch Gardens. The front desk area is a lovely historic building. Rooms are not very new, but are spacious and uncomfortable. Beds were also very comfortable.

Family_with_children

6/10

Pleasant

21 Apr 2026

Sharon L

Super close to Historic Williamsburg. Fit our needs, clean, comfortable bed.There were little benches outside each room. Was nice except someone left cigar butts on it. Room did reek like someone smoked in the room. But we left our door open until dark. It was a very quiet motel.

Partner

2/10

Poor

19 Apr 2026

Siva Pramod

Poorly maintained rooms with no cleanliness. Notices black mold in bathroom ceiling

Family_with_children

10/10

Exceptional

19 Apr 2026

lee

cheap, clean hotel with a comfortable bed. This is exactly what you would expect and hope for at the price. Pool wasn't open yet but it looked nice. Staff is super nice, bed is comfy, room slightly bigger than usual, clean bathroom... literally same parking lot as a really good breakfast place. Really not sure what anyone would be unhappy with here, rooms did not smell like smoke or anything, people I saw walking around were not sketchy or anything, would definitely stay here again.

Self

10/10

Exceptional

17 Apr 2026

Victoria

Yes

8/10

Excellent

16 Apr 2026

Stephen

No tub. No charging station on site.

Partner

10/10

Exceptional

13 Apr 2026

Anthony

Rooms were very clean!

Partner

10/10

Exceptional

13 Apr 2026

ZEID

Clean, staff are friendly, parking is available, AC is working

Self

8/10

Excellent

12 Apr 2026

Angela

We were looking for a clean, quiet, yet inexpensive place for one night, and this ticked all of the boxes. My daughter will be attending college in Williamsburg, and I will be happy to stay here again.

Family

10/10

Exceptional

12 Apr 2026

M.

Affordable & clean

Partner

10/10

Exceptional

10 Apr 2026

April

Beautiful property great location very safe friendly staff excellent place to stay

Family_with_children

4/10

Poor

10 Apr 2026

Brad

I really did not like this place. I was there for 3 nights, which was just too long for this grubby place. No maid service. The fixtures are falling apart and cracked. The room was freezing and no way to add heat. If you face 2nd street you'll hear traffic through the wall all night. One tiny garbage can. It's crap. If you can afford a better place, take it. It is cheap, but there are cheaper.

Self

10/10

Exceptional

06 Apr 2026

Julia

Nice for a short stay

Friends

4/10

Poor

05 Apr 2026

GERMANO

It was a very basic hotel that needs to be remodeled and cleaned up. The only thing is that it wasn’t too expensive.

Partner

10/10

Exceptional

03 Apr 2026

Siriratt

Clean and quiet and staffs are friendly.

Family

4/10

Poor

29 Mar 2026

Thomas M

The property is fine for this level of hotel.. much of it was clean and well cared for and it did have a nice feel to it.

I think with a modest investment they could improve dramatically. For instance, the first three lights I turned on when I entered my room did not work. Secondly, there was a space heater in the room but the room got down to about 45° that night because it was 34° outside in the morning... I'm sure there was a way to turn on the heater but this was not discussed by the attendant. Lastly, the bed comforter needed to be replaced and had a cigarette burn hole in it. It looks to be 20 or 30 years old... A completely different style. But the place is not without its graces and it was a good price. I just think they need to improve their maintenance and refresh the comforter and make sure that they provide working lights and great instructions for managing the window, air conditioning and heating. Some people like me don't like to run heaters at night so an extra blanket or two would be nice and very inexpensive to provide.

Self

8/10

Excellent

29 Mar 2026

Vicki

Parking was great since it was directly in front of the room. I had originally booked a room that was bigger but this one worked out fine. The price was good, staff was very nice and room was clean. It was nice have a Pancake House to walk to next door. There was a coffee room with water and ice but nothing else and it didn't open till 7am. We get up sooner than that but we made due. Overall very nice place to stay.

Family

10/10

Exceptional

27 Mar 2026

stephenie

Stay here every time we come out here. Great prices. Nice staff and not too bad room for the price.

Partner

6/10

Pleasant

23 Mar 2026

Daniel

Staying the night was not bad. It definitely was showing it's age. With the walls being very thick, it was quiet in the room, which was nice. The heat was provided by a portable heater on the counter. The clerk was very friendly and helpful.

Partner

4/10

Poor

15 Mar 2026

Marcus

Manager is very rude

Friends

2/10

Poor

13 Mar 2026

Kecia

The room was very clean

Family

6/10

Pleasant

07 Mar 2026

Victoria

Clean, spacious; no breakfast provided, kind of dated/busted rooms

Partner

4/10

Poor

02 Mar 2026

Joseph

The room was a little dated. The heat in the room was supplied by a portable space heater, and if you turned off the light switch, the heater went off.

Partner

6/10

Pleasant

01 Mar 2026

Debbie

Was very out dated. The hotel staff were great! The rooms needed some minor repairs. Overall for the age the room was clean.

Partner

10/10

Exceptional

01 Mar 2026

Ashley

Room was clean, staff was friendly

Partner

8/10

Excellent

24 Feb 2026

Cerise

Pleasant staff, clean room. No free breakfast as advertised, but free coffee 24/7, and the pancake house directly beside the motel was convenient and very good.

Family

2/10

Poor

18 Feb 2026

Maria

Staff told me I couldn’t have a heater because I had ac room was freezing, no blanket and the bathroom sink had a leak… terrible experience I had 3 nights.. couldn’t stay longer than one night terrible experience

Self

2/10

Poor

17 Feb 2026

Shaunston

They literally locked me out of my room kick me out of my room rented my room out from underneath me for $100 more

4/10

Poor

16 Feb 2026

Lavar

No heat in the room and broken shower.

10/10

Exceptional

16 Feb 2026

Shaunston

The hotels was not clean the boiler system for heat did not work continental breakfast was non-existent the management staff literally watch and harassed. And was drunk on shift

4/10

Poor

15 Feb 2026

Stephen

Arrived to friendly staff, just for him to say there was no heat but theres space heater but getting to the room it was freezing because the heater was tiny. Very dingy and uncomfortable

6/10

Pleasant

15 Feb 2026

Charles

It was a nick room. But it was cold there heat was not working at 25 degrees outside and they had a very little space heater and the bathroom was freezing and something was making very loud noise at the middle of the night.

Partner

4/10

Poor

14 Feb 2026

Marcline Venus Florestal

The room was so out dated, neglected, big orange stains on the ceiling. And to make it worst, no heat, they just pit a portable heater in the room. I jad to go to walmart to buy a blanket warmer and wear two warmer socks. I will never go to that hotel again.

Business_and_leisure Self

6/10

Pleasant

13 Feb 2026

Shaunston

Yes

6/10

Pleasant

11 Feb 2026

Alexis

The ac didn’t work

Business_and_leisure Family

10/10

Exceptional

10 Feb 2026

Michelle

Great Place for Me And My Daughter's Vacation

Friends_and_family Family

2/10

Poor

04 Feb 2026

Gary

It was a1960 motel room that hadn’t been remodel in years with no heat.

Partner

4/10

Poor

24 Jan 2026

Robert

The only heat in the room was a small tabletop space heater. This on a night that was going down to 17 degrees. I feel that the desk clerk should have made me aware of this before check-in.
He did say that the breakfast would be minimal - only cold cereal. When I went in in the morning even the cereals were empty. So, effectively, no breakfast.

Leisure Self

10/10

Exceptional

19 Jan 2026

Todd

Clean, easy to get into, great check in.

2/10

Poor

19 Jan 2026

Naomi

The staff at the Inn was extremely pleasant, however that was the only thing I can say good about my experience. When we went into the room, I found dead roaches on the table and immediately checked the beds. Thankfully, there were no bugs in the bed. The room was absolutely FREEZING and the heater under the AC did not work. The entire room had to be \"heated\" by a small space heater, which it did not do. I called the front desk to ask for an additional heater because it was so very cold but was told that they didn't have anymore. My son and I had to sleep in sweatshirts and jackets to stay warm. We left first thing in the morning. Would not stay at this facility again.

Business Family

2/10

Poor

11 Jan 2026

Lisa

Check in went well but when we got to our room the heat wasn't working. We were going to call the front desk but there was no phone in our room so we had to walk outside to go to the office. We were told that the phone broke a few weeks ago and they never got around to putting another one in. The front desk guy (I think his name was Jay) brought a space heater to our room which didn't do much - outside temp was 28 degrees. Later in the evening power in our room and many of the surrounding rooms went out for about an hour so any amount of heat we had was lost. Power went out again around 7:00 am and at that point we decided we would check out and get other accommodations. My husband went to the office and said we were going to cancel the next 2 nights which we had booked and asked if there was anything that could be done since the night we stayed was a disaster. The same guy from the night before got belligerent and said we were looking for a free night which was not the case. He then said in his words \"You need to be out by 11:00. Not 11:10, Not 11:01, 11:00 or he would not authorize Expedia to refund our remaining 2 nights. Fortunately we were able to find another hotel which checked us in early and our trip was not ruined by this hotels run down facility and unprofessional staff member.

Leisure Family

4/10

Poor

06 Jan 2026

Ken

1st time I ever experienced a room that only a small portable heater for heat . . .

2/10

Poor

02 Jan 2026

natalia

Small heater, I got cold in the middle of the night. The Breakfast only has mini donuts, brownies and cereals.

6/10

Pleasant

31 Dec 2025

Nancy

The room was in good condition, quaint, but in
Williamsburg it fits right in. They did provide a space heater as this was the only means of heat. It worked ok. Breakfast should say coffee and a small muffin. We knew ahead and brought our own breakfast.

Leisure Partner

4/10

Poor

31 Dec 2025

Jeffrey

While I checked in, the building manager made fun of my face mask -- the mask was intended to protect others and myself from potentially fatal disease.

The room itself did not have working heat. The building manager came in and confirmed the heat wasn't working (in this room and also other rooms). He offered us a space heater but it didn't do a good job.

Also, the sheets looked like they might have bedbugs.

The building manager said some of the rooms still didn't have working phones after a storm several months ago. Even though this room's phone was working, this indicated possible other things wrong with the building/room.

Finally, some of the ceiling tiles were out of place, indicating possible other things wrong with the building/room.

We told the building manager we weren't satisfied, and he offered us a full refund. We then found another hotel and then checked out of this one shortly after checking in.

We then called Hotels.com to request a refund, and when Hotels.com called the building manager about this he approved a full refund. Hotels.com then told us we will receive a full refund.

Friends_and_family Family

6/10

Pleasant

31 Dec 2025

Ann

Staff was rude. Rooms also had an electric space heater for warmth. Smelled like cigarettes and rooms were supposed to be non smoking.

Friends_and_family Family

6/10

Pleasant

30 Dec 2025

Craig

A little worn but clean. The main problem was the heating being out. The space heater provided couldn't quite keep up.