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Grand Sirenis San Andrã©s

San Andres · Colombia

Avenida Newball Carrera 1 - Frente Al Muelle ToniView location

8.4/10Excellent138 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort9.0/109.0
Condition8.4/108.4
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grand Sirenis San Andrã©s

In the heart of San Andrés, Grand Sirenis San Andres is within a 5-minute drive of Islote Sucre and North End. This all-inclusive hotel is 0.8 mi (1.2 km) from Spratt Bight Beach and 2.1 mi (3.4 km) from San Andres Hill.

Make yourself at home in one of the 254 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available By ocean Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Pool access available from 8:00 AM to 6:00 PM.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Paintball San Andres 0.3 km / 0.2 mi
Cultural Center Dock 1 km / 0.6 mi
Main Beach 1 km / 0.6 mi
Spratt Bight Beach 1.2 km / 0.7 mi
San Andrés Playa Grande Beach 1.4 km / 0.8 mi
Letrero I love San Andrés 1.5 km / 0.9 mi
Coton Cay 1.7 km / 1.1 mi
North End 2.3 km / 1.4 mi
First Baptist Church 3.6 km / 2.2 mi
San Andres Hill 3.7 km / 2.3 mi
Islote Sucre 4.3 km / 2.6 mi
Rocky Cay 5 km / 3.1 mi
Big Pond Lagoon 5.1 km / 3.2 mi
Hoyo Soplador 6.3 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Grand Sirenis San Andrã©s

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Sirenis San Andrã©s

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Grand Sirenis San Andrã©s

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Sirenis San Andrã©s

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEW KING BEDRoom • SEA VIEW KING BEDROO.KG-VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Sirenis San Andrã©s

    Room SEA VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Sirenis San Andrã©s

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Grand Sirenis San Andrã©s

8.4
Excellent
138 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
9.0 /10
Condition
8.4 /10
Amenities
8.2 /10
50 reviews shown
2/10
Poor
30 Jun 2026
DIANA PAOLA
First the check in staff was terrible. They treated us horribly and were not very helpful when some issues with Expedia and their hotel happened for reservations. After that the troubles only increased. The property advertises as All inclusive however no drinks apart from beer and the food was only buffet. Both were terrible. The service at the pool is also horrible. No one pays attention and to even get anything is ridiculous impossible. This is 0 star forget 5 star hotel! Never would go here and never will recommend it. And very bad on Expedia to even advertise them and should absolutely not
Family_with_children
8/10
Excellent
29 Jun 2026
Stacey
Make sure the air is on before checking in
4/10
Poor
23 Jun 2026
David
The beaches are nice but far away from the properties, infrastructure like roads and drainage of the island is below par feels like a third world country won’t go there again !
Friends
10/10
Exceptional
14 Jun 2026
Sophie
I really enjoyed my time here. The staff were pleasant and welcoming. They were very helpful. I did not take full advantage of the amenities but I would definitely come back and stay here again.
Family
4/10
Poor
07 Jun 2026
Belinda
The first day the floor was dirty , requested to clean and took more than one day . Also the floor of the hallway was slippery . Manager was notified and took actions .
The swimming pool was broken and we could not use for one day then send us to another hotel were had time restrictions . They should inform guest about it .
Another issue was was to see a foreign old man with two young women at the hotel . It was inappropriate for family oriented hotel . Hoping the feedback is considered and make Trigen to improve .
Food was good in general but somet days the juice was not freshed . The rodizio was not the best experience .
Family
8/10
Excellent
07 Jun 2026
nebojsa
Expensive for the value ! Cost is higher than
Value I think
10/10
Exceptional
31 May 2026
Katty Del Pilar Ojedis
The hotel is conveniently located for tourist activities, and the service and food are excellent. I highly recommend it for a great experience.
Family
6/10
Pleasant
25 May 2026
Jack
The staffs need to work on providing better customers services and terrible smell of sewage. Mold and water stains throughout the hotel. The pool wasn't available and the construction noises were unpleasant during meal times.
Family
8/10
Excellent
22 May 2026
Ana
The propert is really pretty, the rooms are very spacious, the people really nice and the food was not bad at all. The view is stunning! Honestly, my only complaint is the lack of AC in the buffet area, understaffed during snack time.The Italian restaurant could be better. Colombia is not the best place for all inclusive. But Sirenis did a pretty good job. I would stay there again. Hopefully the pool isn’t being remodeled.
2/10
Poor
11 May 2026
Alexis
Total bait and switch. Booked months in advance only to arrive and find the main infinity pool closed and wrapped in ‘PELIGRO’ tape. No notice was given. Beyond the construction, the service is non-existent. You have to beg for basic bottled water and minibar refills in an ‘all-inclusive’ resort. Staff is hostile and dismissive. Avoid this place until they learn the basics of hospitality.
Partner
8/10
Excellent
07 May 2026
Gloria
Great location. The food and drinks are good. The pool was closed for maintenance, but the hotel offers access to a private beach with a bar and food, which is included in the all-inclusive package.
Partner
10/10
Exceptional
21 Apr 2026
Delfa
We had an amazing time in a beautiful place with great food. We are thankful for all staff, especially Nicasio!
Friends
10/10
Exceptional
11 Apr 2026
Marcos
Everything was 5 five star service
Friends
6/10
Pleasant
05 Apr 2026
Sean
Yes
Partner
8/10
Excellent
03 Dec 2025
Michigun
It fit the our needs and was an enjoyable experience.
Leisure
10/10
Exceptional
27 Nov 2025
Salvador Mario Rojas
La habitación estuvo muy limpia y espaciosa con excelente vista al mar. Muy buen café y buena selección de bebidas en el refrigerador. La atención, cortesía y gentileza del personal que nos atendió fue muy apreciada e hizo que nuestra estancia en el hotel fuera muy agradable y placentera. Muchas gracias a María Púa que siempre estuvo al pendiente de nosotros en el lobby, a Alain Castro nuestro concierge por su profesionalismo y atención, a los cantineros del bar del lobby que nos prepararon excelentes cocteles: Diógenes, Franklin, Wilson, Nicasio y Yesid y al personal del restaurante italiano y del buffet por la deliciosa comida.
Leisure Partner
8/10
Excellent
10 Nov 2025
Angel
Yes
Leisure Family
10/10
Exceptional
08 Nov 2025
Jennifer
Staff was friendly attentive and service was great. The rooms were spacious and in good condition any concern was immediately addressed by the staff after being reported to front desk.
Leisure Family
6/10
Pleasant
25 Oct 2025
Luis
It has a very good location, the food should improve a little in the buffet, the bathrooms in the rooms were not very clean, and the towels were not white, a lot of security and they served us very friendly.
Leisure Family
10/10
Exceptional
18 Sep 2025
Maria
This hotel has it all, the staff is amazing. They were really nice with us from the moment we walked in. We got there early and they offered to leave our luggage in a safe place until room was ready so we can go eat or walk around. But they gave me a room quick without hesitation or early charges. Shara is one of the staff who was always with a happy smile in her face, polite and always asked if we needed something. The bar staff making them drinks on point, really good specially the morning crew in the first floor. Second shift was great too but we had more communication with early shift. The food was good too, everyday morning, afternoon and evening. The beach super close just a block away, stores, dining, the piers to do the tours wasnt far. This location was the best option. The only thing that I didnt or we didnt like is that they close the pool too early at 6:30pm and bars at 12midnight. Other than that I recommend 100%
Leisure Family
10/10
Exceptional
05 Sep 2025
CARLOS
Nice
10/10
Exceptional
04 Sep 2025
Camilo
Great stay
Leisure Friends
10/10
Exceptional
25 Aug 2025
Paul
Love this place come every year
Leisure Partner
10/10
Exceptional
06 Aug 2025
GILBERTO
It is the only 5 star hotel in San Andre. Clean, quiet, friendly staff and overall great experience
Leisure Partner
10/10
Exceptional
05 Aug 2025
natalia
Super recomendable volvería otra vez, sin pensarlo el servicio recibido, la amabilidad de los trabajadores a los clientes me pareció excelente.
Las comidas son deliciosas.
Lo mejor de todo es que todo es incluido.
Y te dan el privilegio de comer antes de hacer check in y después de hacer check out.
Me pareció super seguro siempre están pendientes de quien está hospedado en este hotel.
Yo le doy 5 estrellas.
Leisure Family
10/10
Exceptional
02 Aug 2025
Nelly
Excellent hotel yo stay
Leisure Family
10/10
Exceptional
01 Aug 2025
Sabrina
Very homey, food options were fantastic. First all inclusive buffet that the food was enjoyable and non repetitive. Absolutely will come back :)
Leisure Friends
10/10
Exceptional
28 Jul 2025
Cassandra
The food at the buffet was awesome. The drinks at the bar could be better. The room was very nice, and the ac worked great. Would definitely recommend.
Leisure Partner
10/10
Exceptional
27 Jul 2025
Dylan
Beautiful rooms with a view! Food was amazing and the staff was very friendly! 5 min walk to the beach!
Leisure Self
10/10
Exceptional
24 Jul 2025
Jose Miguel Santa
Good hotel
Leisure Friends
8/10
Excellent
19 Jul 2025
Tyesha
The hotel is close to everything. A lot of options for food and drinks on the all inclusive
Leisure Friends
10/10
Exceptional
17 Jul 2025
Luiz Fernando
A Truly Exceptional Stay at Grand Sirenis.
San Andrés’ Hidden Gem!

From the moment I arrived at Grand Sirenis, I knew I had chosen the right place. My room featured a private balcony with a breathtaking ocean view, offering the perfect spot to relax and take in the island’s beauty. The room was comfortable, clean, and well-maintained, creating a peaceful retreat after days of exploring.

The staff was incredibly friendly and attentive, and I must highlight Cristian, the manager, who went above and beyond to make our stay memorable. He’s truly an exceptional person, professional, kind, and always willing to help with a warm smile.

The hotel is ideally located in the heart of San Andrés, just minutes from the island’s main attractions, stunning beaches, and lively commercial centers. Whether you’re heading out for a day of adventure or a stroll through local markets, everything is conveniently close by.

The food was delicious, with a good variety to please every palate, and the service was top-notch throughout. The property was always clean and well cared for, and there’s ample parking for buggy cars, which is a huge plus for those who love to explore the island on wheels.

All in all, Grand Sirenis is truly one of the best (if not the best) hotel in San Andrés. I’m already looking forward to staying here again on my next visit. Highly recommended!
Leisure Friends
2/10
Poor
07 Jul 2025
Ana Maria
This is the worst stay at a resort I have ever had. I hope this helps everyone, because I was very excited to stay at another Grand sirenis branch and was very happy with ny previous locations.

I paid for an upgraded ocean view room, it was dirty, it smelled, it was leaking un Der the sink and the washer was not draining to the point the water was coming out the shower.

No customer service, everyone was rude, I did not feel welcoming. At the food or bar area I felt like I did not want to order anything due to their attitudes!!! I wanted to no be at the Hotel any longer and just ate out the whole time and did not even want to be in the hotel. They did offer to move us but then this is such an inconvenience after everything is unpacked and you have limited time - this was honestly so disappointing and would not believe any of the rating they say here.
Business_and_leisure Partner
10/10
Exceptional
06 Jun 2025
Bartlomiej
Great location. Can’t wait to visit when they open up the other side of the resort/hotel
Leisure Partner
4/10
Poor
28 May 2025
Gregory
I didn’t like that we had no hot water my entire stay. I advised staff never given answer why. I received no face towels my entire stay after advising them every day with no response
Leisure Friends
6/10
Pleasant
15 May 2025
Chales
Everything about the property was nice except the food. The food was terrible. Pretty sure I got norovirus. The food in the buffet was not kept warm. It tasted awful.
Leisure Friends
6/10
Pleasant
03 May 2025
Kevin
On the plus side, the windows to the balcony are super thick cutting out the majority of outside noise - which is extensive. Besides this, the room is your average 3 - 4 star hotel in America. Think Holiday Inn express or a Marriott Courtyard at best. Interior corridors at this hotel are not really air conditioned. Hot and muggy throughout the hotel. Sadly, this facility is probably one of the best on the island. Overall, San Andes is a second tier beach resort town. I don’t think there is a value of $400+ a night at this hotel. People are friendly and helpful. But if you are expecting something above a 3.5 star service, this resort and San Andrés in general is probably not for you. I have heard from the locals that Providencia is more laid back and quiet. I may try there another time.
Leisure Partner
10/10
Exceptional
14 Mar 2025
Charles
L'emplacement, la piscine et le buffet était 10/10. Merci grand sirenis.
Leisure Partner
8/10
Excellent
18 Feb 2025
Darcy
Great food at the buffet. Rooms with a view of the marina are fantastic .walking distance to anything downtown san andres but still lacking finishing touches in a few areas. Mostly top notch spot. Would recommend again. 8.9/10
Leisure Partner
10/10
Exceptional
10 Feb 2025
Jessica A
The bartender were very nice
Leisure Family
10/10
Exceptional
02 Feb 2025
Sanporn
What an amazing resort...
The staff is so nice and the food is the best I have had at an all inclusive
Will be back in the future...
Leisure Self
10/10
Exceptional
24 Jan 2025
Diego
Wonderful staff .. beautiful place to relax and enjoy good food and drinks
Leisure Partner
10/10
Exceptional
21 Jan 2025
Giselle
Amazing service, special thanks to Ms. Julia, & Ms. Shekinha for their amazing service. We will be back soon! & hope to see them here, everyone’s been amazing! The hospitality has been wonderful, we will recommend all of our friends and family to come to Grand Sirenes San Andres Hotel!
Leisure Partner
10/10
Exceptional
09 Jan 2025
MARIA
It was great.
Leisure Partner
6/10
Pleasant
28 Dec 2024
Francis
i think the laundry did not return my count shaman t shirt
10/10
Exceptional
24 Dec 2024
Carlos Alberto Gomez
Excellent service, the staff is very friendly, only issues was at the property due to offers on services that are not available yet like the restaurants because they only have the buffet and the Italian, spa is not available yet
Leisure Partner
10/10
Exceptional
21 Dec 2024
George
Very nice staff!
Leisure
10/10
Exceptional
14 Dec 2024
Maria A
Everyone was very helpful, kind, and greeted me with a \"smile\". Hospitality was amazing!
Leisure Self
10/10
Exceptional
11 Oct 2024
Hernan
The service was outstanding.
Self
10/10
Exceptional
12 Sep 2024
Yuly
Muy bien ubicado y el servicio es excelente.
Leisure Partner

Location & surroundings

Grand Sirenis San Andrã©s
Avenida Newball Carrera 1 - Frente Al Muelle Toni, San Andres, Colombia

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