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Serristori Palace Residence

Florence · Italy

Lungarno Serristori 13View location

9.6/10Excellent242 Reviews
Cleanliness9.6/109.6
Service9.8/109.8
Comfort9.4/109.4
Condition9.6/109.6
Neighborhood10.0/1010.0
Value9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Serristori Palace Residence

Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and tour/ticket assistance. Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is provided for a surcharge (available on request).

Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves. Distances are displayed to the nearest 0. 1 mile and kilometer.

Arno River - 0. 1 km / 0. 1 mi- Piazzale Michelangelo - 0. 7 km / 0. 4 mi- Galileo Museum - Institute and Museum of the History of Science - 0. 8 km / 0. 5 mi- National Central Library of Florence - 0. 8 km / 0.

5 mi- Piazza Santa Croce - 0. 9 km / 0. 6 mi- Basilica of Santa Croce - 0. 9 km / 0. 6 mi- Palazzo degli Uffizi - 0. 9 km / 0. 6 mi- Uffizi Gallery - 1 km / 0.

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6 mi- San Miniato al Monte - 1 km / 0. 6 mi- Palazzo Vecchio - 1 km / 0. 6 mi- Teatro Verdi - 1 km / 0. 6 mi- Bargello - 1 km / 0. 6 mi- Ponte Vecchio - 1. 1 km / 0.

7 mi- Piazza San Firenze - 1. 1 km / 0. 7 mi- Via de' Calzaiuoli - 1. 1 km / 0. 7 mi. The preferred airport for Serristori Palace Residence is Florence Airport, Peretola (FLR) - 34. 2 km / 21.

3 mi Located in Florence (Historic Centre of Florence), Serristori Palace Residence is within a 15-minute walk of Uffizi Gallery and Ponte Vecchio. This residence is 0. 4 mi (0. 7 km) from Piazzale Michelangelo and 0. 6 mi (1 km) from Palazzo Vecchio.

Located in Florence (Historic Centre of Florence), Serristori Palace Residence is within a 15-minute walk of Uffizi Gallery and Ponte Vecchio. This residence is 0.4 mi (0.7 km) from Piazzale Michelangelo and 0.6 mi (1 km) from Palazzo Vecchio.

Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves.

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is provided for a surcharge (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Events/parties not allowed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
    • Contactless check-in is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
    • Monday - Saturday: 9:00 AM - 2:00 PM
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The listed mandatory cleaning fee is charged at the end of the stay.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT048017B46LIMWG9Q
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 60.00 per vehicle (maximum occupancy 4)
    • Nearby parking fee: EUR 30 per day (1312 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

Nearby attractions

Arno River 0.1 km / 0.1 mi
Piazzale Michelangelo 0.7 km / 0.4 mi
National Central Library of Florence 0.8 km / 0.5 mi
Piazza Santa Croce 0.9 km / 0.6 mi
Basilica of Santa Croce 0.9 km / 0.6 mi
Palazzo degli Uffizi 0.9 km / 0.6 mi
Uffizi Gallery 1 km / 0.6 mi
San Miniato al Monte 1 km / 0.6 mi
Palazzo Vecchio 1 km / 0.6 mi
Teatro Verdi 1 km / 0.6 mi
Bargello 1 km / 0.6 mi
Ponte Vecchio 1.1 km / 0.7 mi
Piazza San Firenze 1.1 km / 0.7 mi
Via de' Calzaiuoli 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • hotel
  • Wi-fi
  • Laundry service
  • Lift access
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Serristori Palace Residence

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT GARDEN VIEWAPARTMENT • GARDEN VIEWAPT.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Serristori Palace Residence

    APARTMENT GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT GARDEN VIEW ONE BEDROOMAPARTMENT • GARDEN VIEW ONE BEDROOMAPT.B1-GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Serristori Palace Residence

    APARTMENT GARDEN VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Serristori Palace Residence

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Serristori Palace Residence

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CLASSIC KING BEDAPARTMENT • CLASSIC KING BEDAPT.AS-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Serristori Palace Residence

    APARTMENT CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CLASSIC QUEEN BEDSTUDIO • CLASSIC QUEEN BEDSTU.AS-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Serristori Palace Residence

    STUDIO CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CLASSICAPARTMENT • CLASSICAPT.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Serristori Palace Residence

    APARTMENT CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PENTHOUSE DELUXEQUADRUPLE • PENTHOUSE DELUXEQUA.P6-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PENTHOUSE DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Serristori Palace Residence

    QUADRUPLE PENTHOUSE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PENTHOUSE DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.P6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CLASSICSTUDIO • CLASSICSTU.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Serristori Palace Residence

    STUDIO CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE KING BEDAPARTMENT • DELUXE KING BEDAPT.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Serristori Palace Residence

    APARTMENT DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR QUEEN BEDAPARTMENT • SUPERIOR QUEEN BEDAPT.QN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Serristori Palace Residence

    APARTMENT SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Serristori Palace Residence

9.6
Excellent
242 Reviews
Cleanliness
9.6 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.6 /10
Neighborhood
10.0 /10
Value
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Iryna
This property is amazing. We will stay here again next time we are in Florence. Everything was so well thought through - impeccable! Room, bedding, decor, bathroom and kitchen had everything you need for your stay! There is filtered water for guests to use! The hotel is in close proximity to the city center. You can walk everywhere. One thing you need to plan ahead is parking. Read about parking on the weekends and learn about the restricted zones. Figure that out ahead of time and your stay at this place will be worry free and enjoyable!
Family_with_children
8/10
Excellent
17 Jul 2026
Matthew
Nice hotel on the grand canal but no view. The breakfast was basic but dining room elegant. The bar, well, had no bartenders
10/10
Exceptional
12 Jul 2026
Sebastien
Great apartment, super clean and well situated.
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
Josee
Belle chambre, propre. Deux salles de bain et une cuisinette, c’était bien apprécié pour une famille de quatre. Accès à une laveuse sécheuse et de l’eau à volonté sont des extras qui ajoute à l’expérience. Staff gentil et accommodants. Nous avons beaucoup aimé!
Family
10/10
Exceptional
09 Jul 2026
Felix Antoine Pinard
Très bien situé
Family
10/10
Exceptional
08 Jul 2026
Andres
Walkable to best attractions. It was cleaned, beautiful and spacious.

Price was fair and Laundry room was included and a water dispenser was also free.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Karmel
This location is perfect if you want to be \"just\" out of the way of the Florence crowd, but close enough to join in whenever you want. The walk to the bridge to get into the central area is like 7min. You're also within walking distance to the Offizi Gallery. There are good restaurants on the street directly behind this hotel, too, and the Piazzale Michelangelo is very close. My stay was exceptional.
10/10
Exceptional
30 Jun 2026
Dawn
Plenty of room and very clean. Great location- but still quiet and plenty of restaurants within walking distances and little stores. Our apartment room was the best (#5) because it had a balcony we enjoyed! Also, very handy, was the washer/dryer in basement and well organized for ease of use.
Family
10/10
Exceptional
30 Jun 2026
Madhu
it was amazing , easy checking in and out.
easy transportation
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
aleksandar
Everything was great
Thank you
Family_with_children
10/10
Exceptional
28 Jun 2026
Elena
Clean, comfortable, great location.
Friends
4/10
Poor
23 Jun 2026
Allison
Our AC didn’t work properly and it was so uncomfortable and hard to rest and especially sleep. There was only one towel in the bathroom so one guest had to dry off with a hand towel. The coffee maker didn’t work. Staff leaves at 4:30 so when I communicated with them on the emergency WhatsApp number the first night they gave some suggestions about the AC that didn’t work but nobody was on site to look at it. We contacted them about the towels as well and received no response at all. Again, nobody on site to bring us towels or even a fan. They told us they’d be giving us a partial refund for the AC problems but since I’ve followed up with them they haven’t responded or refunded anything. I would not recommend staying here.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Matthew
Very clean and spacious room with decent laundry and a nice kitchen. Beds were clean and linen spotless. Very beautiful building, I loved the water dispenser in the basement with the sparkling water option. Definitely would stay here again. Staff was awesome and very helpful too!
Family_with_children
10/10
Exceptional
17 Jun 2026
Yelitza
Beautiful place and a great location. Walking distance from all the attractions. I recommend this place to anyone who is traveling to Florence. I would 100% stay here again! ☺️

The room was very clean, check-in was very easy, and communication with staff was exceptional!
Partner
10/10
Exceptional
14 Jun 2026
Michelle
This property was lovely. The apartment was one of the most beautiful that we stayed in in Florence. It had beautiful windows that look over the Arno River. It had a modern kitchen and bathroom but maintained its unique character and charm. It was splendid! The only thing I missed was that there wouldn’t be anyone at reception after two pm. It was ok though because they had sent an email with self-check in information. Would definitely stay again!
Family
10/10
Exceptional
04 Jun 2026
VERONIKA
Staff was kind, helpful and friendly… Property is at very good location with well organised car park. Appartment was beautiful, spacious and clean…
10/10
Exceptional
26 May 2026
Ambre
Clean, quiet, nice to have the larger space and full kitchen. Good location for walking and quieter than being across the river, great view.
Partner
10/10
Exceptional
23 May 2026
glenn
This is a must, away from hustle, great near nightlife, amazing rooms with views
Partner
10/10
Exceptional
21 May 2026
ANITA
The location is perfect. There’s a bus stop just outside the door. There are a lot of great restaurants behind the building. The place is very charming with a nice view of the river. Bonus is having access to laundry and free drinking water. I highly recommend this place.
Family
6/10
Pleasant
19 May 2026
John
The shower drain was clogged and I spent an hour cleaning up the water that went into the bedroom. I messages the hotel and never received a response. The location was great
10/10
Exceptional
10 May 2026
Claire
Lovely place. Easy check in process. Had a benefit of laundry facilities that were free to use and a water refill station.
We stayed in the 3 bed apartment. Kitchen had 2 hot plates and there was a microwave.
Lovely outdoor private areas, although the weather meant we weren’t able to get the full benefit from them.
A couple of things to note for this apartment. There is a lift to the second floor. On entering the apartment there is a bathroom on the ground floor, but you do need to go up a flight of stone steps to get the living area and the bedrooms. There is no way to block off the stairs so would not be suitable for toddlers.
The 3 bedrooms are good sizes, but you have to walk through the bedroom to get to the next bedroom and then the master en-suite bedroom, but still useful to have the separate sleeping areas and very good value for money.
Walkable to all of the main attractions.
Partner
10/10
Exceptional
25 Apr 2026
Ernest
Excellent location! Very clean, plenty of room, and comfortable for our family! We enjoyed cooking in the fully equipped kitchen and the on site laundry was very easy and convenient! We will definitely return!
Friends_and_family Family
8/10
Excellent
24 Apr 2026
stewart
Good location on other sidebp of river. The room was fantastic. What stopped thisrom being a 5 star review were minor service issues. We asked for more coffee pods and never got any. Our safe was not working and even though they promised to fix it the next day, they never did. We asked about laundry detergent for the machine (which was a great service) and they never responed to my questions nor provided the pods which whey said were in the unit. But the room was incredibly large, the terrace terrific and all in all a positive experience.
Family
10/10
Exceptional
12 Apr 2026
Louis A
Was great spot
Along the Arno so understand it’s a busy street with amazing views
Friends
8/10
Excellent
09 Apr 2026
Joseph
Check in process was terrible. Some one is at the front desk until 2 pm. Can’t check in until 3. So no help. They left the keys to our room behind the reception desk but did not bother to tell me that. So after a few minutes of panic I found the envelope with my name on it. Anyone inside could have grabbed it. Not good. Besides that the apartment itself was great. Good location nice updated amenities.
Family
10/10
Exceptional
02 Apr 2026
juan
FANTASTIC - there are no words - located on the other side of the river - away from the hustle of downtown Florence and walking distance (10 min) from Ponte Vechio and Santa Croce. We basically had a small apartment. It was magnificent and it’s right below Plaza Michelangelo - when you go, make sure you reserve at the Osteria right behind the hotel
Family_with_children
10/10
Exceptional
30 Mar 2026
Sirisha
The check in process was easy with WhatsApp communication since we were arriving after hours. The building is beautiful and the room was clean and well equipped. Lots of closet space. Beds comfortable. There was no housekeeping everyday only every two days on request. But they gave us extra towels. Location is great, 20 minutes away from center of town. On the other side of the river. Close to restaurants and pizzazz Michelangelo.
Quiet in the night. We had a great view of the Duomo from our windows.
Family_with_children
10/10
Exceptional
12 Mar 2026
Suniva
Great facilities and location
10/10
Exceptional
24 Feb 2026
Niall
Excellent apartment with the most amazing view over Firenze. Very clean and decorated beautifully. Would definitely stay again when in Firenze.
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
N'Jinah
Great property overall. No complaints whatsoever.
Leisure Partner
10/10
Exceptional
19 Dec 2025
Michele
Perfect stay. Apartment was immaculate as were all the public areas of the building. Helpful friendly staff and ideally placed to explore Florence’s
10/10
Exceptional
28 Nov 2025
shaderska
Sara was amazing, and place so clean and a lot spaces for family of 4 with a baby. And close to places by walking distance 15 to 20 minutes walk.
Leisure Family_with_children
10/10
Exceptional
10 Nov 2025
Ann
Wonderful stay in Florence! The room was spotless. It was easy walking distance to everything we wanted to see but away from the hustle and bustle. The view of the river from our room was beautiful. The staff was extremely responsive to our request requests. We asked for a third chair because there were three of us. It appeared in our room while we were out on our tour. The washer and dryer were greatly appreciated. We were able to store our luggage for free after check out. On our departure, the friendly young woman at the desk helped us get a taxi very quickly to get to the train station. I would definitely stay here again!
Leisure
10/10
Exceptional
30 Oct 2025
Glenda
The Serristori Palace was very clean, comfortable and convenient to main attractions. We loved that it overlooked the Arno. Also near wonderful restaurants.
10/10
Exceptional
23 Oct 2025
Sarah
Nice hotel for our stay in Florence. Very close to a great bakery and not far from the Duomo or Piazze Michangelo. Kitchenette is well stocked for cooking your own food. Highly recommend
Leisure Family
10/10
Exceptional
22 Oct 2025
Rebecca
Great staff. Clean room. Newly renovated so that was nice. Location is perfect for piazzo Michelangelo (sunset viewing) but good 10 minute walk to everything else. Drinking water included. Some reviews mention the front desk not being open 24 hrs but it was not a problem for us.
Leisure Family
10/10
Exceptional
21 Oct 2025
Nancy M
Wonderful place to stay. Apartments were bright and spacious. Close to everything but also removed from the crowds. Loved it
Partner
10/10
Exceptional
17 Oct 2025
Sheila
Charge for coffee pods was a bit odd and no sugar provided.
10/10
Exceptional
17 Oct 2025
Graeme
Really enjoyed the break
8/10
Excellent
16 Oct 2025
Dean

Not very happy!!

Laundry was excellent. However the apartment was in poor condition for the price ! Holes in walls, all rooms need painting! The shower door leaked terribly!outside terrace needed jetting, was absolutely filthy. Both outside areas were in desperate need of painting. Second & third bedrooms didn’t have any windows or mirrors, everyone had to come to the main bedroom to prepare to go out! The price of the apartment was to be divided between five adults, however having sourced the apartment myself, I don’t feel I can charge 3 other people the same amount as ourselves in the main bedroom as their rooms were totally inadequate! Our other friends who stayed in apartment 9 , had a much cleaner apartment in a good state of repair.
Friends_and_family Family
10/10
Exceptional
07 Oct 2025
Alan
A clean comfortable room with a nice bed, lovely bathroom and attractive decor.
Partner
10/10
Exceptional
01 Oct 2025
Peter

What a view!

Everything I expected, clean up to date and great view of Arno River and Florence from 2 bedroom apt (Ponte Vecchio).
Partner
10/10
Exceptional
29 Sep 2025
Matt and Katie
Absolutely fantastic location and wonderful place to stay.
Leisure Family
10/10
Exceptional
27 Sep 2025
Nicole
This was our favorite place we stayed in Italy. It was spacious, beautiful, easy, relaxing. This is the best spot to stay in Florence hands down.
Leisure Partner
8/10
Excellent
25 Sep 2025
Christine
Though this property was a bit removed from the Florence City Center, it was just a few blocks and a bridge away. It was also not far from the Piazza de Michelangelo, which meant access to a fair number of excellent restaurants a little more off the beaten path. The staff were very welcoming and kind. We also appreciated the laundry services very much!
Leisure
10/10
Exceptional
18 Sep 2025
Dirothy
0wners were lovely and helpful. Arranged for taxi, outdoor and public space & laundry facility
Leisure Family
10/10
Exceptional
09 Sep 2025
Martha
Lovely, clean units with good proximity to the tourist quarter. Refreshingly separate. Classy, small hotel, plenty of restaurants and easy walking distance if you are happy to go just that bit further to shake off the crowds. View of the Arno and the famous skyline from some units. Owners are great communicators. They have fixed desk hours but provide easy instructions for self checkin/out.
Leisure Family
10/10
Exceptional
07 Sep 2025
josephine

Amazing location in Florence

Excellent location next to Ponte Vecchio
Loved our stay
Partner
10/10
Exceptional
29 Aug 2025
Danielle

Lovely place

Beautiful rooms. Very comfortable.!
Friends_and_family Family
10/10
Exceptional
28 Aug 2025
Cynthia Sisconetto
The hotel was excellent — very clean and well maintained. The location is ideal if you are traveling with children: just a few minutes from the city center and with everything you need around. It gave us the comfort of easy access while still being quiet and convenient. We really enjoyed our stay and would definitely recommend it.
Leisure Family_with_children
10/10
Exceptional
28 Aug 2025
Mariia
Everything was awesome, clean. Especially that all the sights were close at hand.

Thank you Serristori!
Leisure Partner
10/10
Exceptional
25 Aug 2025
Emma

Family break

The apartment was lovely and spacious. Great location and the hosts were really friendly. Great communication before and during the stay. Only negative was daily cleaning is upon request which I didn’t realise and so we didnt get any clean towels.

Friends_and_family Family
10/10
Exceptional
17 Aug 2025
CHUN
Clean, comfortable, in a quiet area. The Kitchen does not come with seasoning. There was no one at the front desk most of the time.
Leisure Family
6/10
Pleasant
17 Aug 2025
Ami
The downstairs toilet dud not flush we called and emailed but no one fixed it .
The stairs were very hard to climb to get to our living space
Friends_and_family Family
10/10
Exceptional
18 Jul 2025
Hermina
Had a lovely stay. Very big space and clean it was easy to walk to main city center
Leisure Self
10/10
Exceptional
26 Jun 2025
Jessica
Amazing location, clean and comfortable
10/10
Exceptional
26 Jun 2025
Susan
Very cute little apartment in a great area we go to Florence often and this was perfect a bit away from the crowds and Daniella was very nice clean and nice
Leisure Family
10/10
Exceptional
22 Jun 2025
Aaron
Beautiful room with window facing the river and city. We really appreciated the free laundry and the communication about check in. This is a wonderful place to stay!
Partner
10/10
Exceptional
19 Jun 2025
allison
Great location, quiet and with some excellent restaurants nearby.
Leisure Partner
10/10
Exceptional
15 Jun 2025
Sahil
It was great to stay at this place.
Leisure Partner
10/10
Exceptional
08 Jun 2025
Marcelle
The archetecture and decaration is really good. Room is super espacious, specially when you consider you are in Europe. Room is clean and very well equiped.
Leisure Family
10/10
Exceptional
08 Jun 2025
Kevin
We loved staying in Florence and Serristori Palace was wonderful! Nice big rooms and very comfortable for 4 travelers. Manager Daniella greeted us at check in and made us feel welcome. A+ experience and would recommend to friends and family
10/10
Exceptional
08 Jun 2025
Kevin
The hotel rooms were incredible and the manager Daniela made us feel very welcome at check-in. We loved Florence and would definitely recommend Serristori Palace to friends and family. A+ experience
Leisure Family
10/10
Exceptional
29 May 2025
Kristal
Great location with easy check-in. High ceilings with great temperature control and very quiet.
Friends_and_family Family
10/10
Exceptional
17 May 2025
Matthew
The apartment was spacious with two bathrooms, was great for our family of 4. Clean and walking distance to all the sights. Would highly recommend for a stay in Florence.
Leisure Family
10/10
Exceptional
29 Apr 2025
Lauren
We had a wonderful stay ! Daniela and Gregorio were so accommodating, helpful and communicative! The location is prime ! We would definitely stay here again!
Leisure Family
10/10
Exceptional
30 Mar 2025
Jillian
Spacious, clean, lovely property with free laundry.
8/10
Excellent
27 Mar 2025
Josh
The layout of the penthouse is a little disjointed with several isolated rooms. Tons of stairs
Leisure Family
10/10
Exceptional
17 Mar 2025
Jazmi
Excellent accommodation. Clean, specious and informative staff. I will definitely recommend it to my friends.
Leisure Partner
10/10
Exceptional
12 Mar 2025
Gagan

Nice clean rooms and facility is near river

Nice two bed rooms and a living room with kitchen and bath for four people, very well maintained rooms and facilities
Friends_and_family Family
10/10
Exceptional
21 Feb 2025
Michelle

Beautiful Shabby Chic

Delicious Michelin star restaurant just a block from the hotel. ❤️❤️❤️
Friends_and_family Family
10/10
Exceptional
16 Jan 2025
Douglas
Beautiful rooms and quiet location.
8/10
Excellent
22 Dec 2024
Cindy
The property is nice quiet street, conditions are excellent, only thing needs to walk 10 minutes to get food etc.
Leisure Family
10/10
Exceptional
27 Oct 2024
Wendy

Fabulous place, perfectly appointed, serene

This place is beautiful, elegant, sumptuous, comfortable, well-appointed, interesting, and tasteful. It's a wee bit of a trek from the main sites, which means it is peaceful and feels quite safe. The host was charming, the room was better than I had even hoped. It was utterly perfect!
Self
6/10
Pleasant
23 Oct 2024
Catherine
Great location, walkable neighborhood. Laundry facilities available in building. Front desk responsive to our questions and needs. Nice outdoor space. Good closet space. Kitchen was sparsely furnished.
Leisure Partner
8/10
Excellent
15 Oct 2024
michael
Good location.
Leisure Family
6/10
Pleasant
12 Oct 2024
Stephen
Great location, good room size.
However, no housekeeping, so who replaces the toilet paper when there is no one at reception. No in-room coffee and tea except for a basement vending machine. Some light bulbs not working, again no one at reception to ask about.
Booking a taxi in Florence is not easy, if there was a decent reception, this problem could be overcome.
Free laundry facilities in the basement were excellent.
Heating seems to be an issue until a certain date in October.
Partner
10/10
Exceptional
16 Sep 2024
Amanda

Excellent choice for Florence stay

Very easy check-in with a great document provided before arrival. Reception desk staff were really helpful. The view from the unit & its convenience to everything was superb.
Partner
10/10
Exceptional
02 Sep 2024
Kim
Great hotel we had a rooftop terrace with great views and very walkable to all the major sites.
Partner
10/10
Exceptional
30 Aug 2024
ESTEBAN
Super nice for a family stay. No issues at all
Leisure Family
10/10
Exceptional
30 Aug 2024
Michael
We had a wonderful stay.
Family
6/10
Pleasant
21 Aug 2024
Iza
The only thing wrong was that the AC did not cover the entire property and barely blew any air in the room it was in. I understand that these older properties dont have good AC, but there were no fans or additional resources to cool oneself down.
Leisure Family
8/10
Excellent
08 Aug 2024
David
We had a nice stay here as a family of 4. The room was pretty small and I did miss having someone at the front desk at times. If it’s called a hotel, it should be staffed like a hotel. The AC didn’t work at first, but it was fixed the next day after we mentioned it. It was very nice to stay on the non-tourist side of the river. Much quieter and a nice break after a day with the crowds.
Leisure Family
10/10
Exceptional
24 Jul 2024
Yanny
Great stay overall. We liked the apartment very much. It was close to everything in this beautiful city.
Leisure Family
10/10
Exceptional
23 Jul 2024
s.
Close to the main tourist spots, good AC, spacious, comfortable. Only drawback is that the road in front of the hotel is busy with traffic and the motorcyclists are loud. I wore earplugs at night
Leisure Family_with_children
10/10
Exceptional
16 Jul 2024
Stephanie

Great place to stay

Charming hotel, comfortable and spacious rooms, soft beds, adequate AC, responsive staff, and fabulous location.
Friends_and_family Family
8/10
Excellent
08 Jul 2024
John
Great location and nice clean property. Enjoyed our stay
Leisure Family
10/10
Exceptional
24 Jun 2024
Adriana
Although it was about 25 minutes from the train station, the hotel was lovely. The staff was very friendly and helpful. We really enjoyed the accessibility to the public transportation but also were able to walk to central areas of Florence. The apartment was very clean and loved the decor. We loved the access to a washer and a dryer.
Leisure Family
10/10
Exceptional
24 Jun 2024
Mary

Great hotel in Grosetto!

We loved this hotel! The room we stayed in was so nice, comfortable and clean, and the staff was so kind and helpful. The hotel is in a safe area of town, and we walked to a delicious dinner. Highly recommended!
Friends_and_family Family
10/10
Exceptional
17 Jun 2024
Verified traveler

2 Nights In Florence

This place was definitely as pictured, except the view is even more magnificent! We even had the treat of seeing a hot air balloon takeoff right in front of our place at sunrise. We watched as it floated over Florence and it was absolutely stunning, the view from the patio is truly amazing!! They were also super helpful with communicating with the parking garage. We had made a reservation at the one they had suggested, but they took care of calling and having our car picked up for us and then dropped off when it was time for us to leave. This was super helpful!
Friends_and_family Family
8/10
Excellent
17 Jun 2024
Alireza
Lovely classic apartment
Leisure Partner
4/10
Poor
11 Jun 2024
Verified traveler

Overall, pretty disappointing

Good location, spacious rooms but glaring lack of attention to details. Shower door doesn't stay shut which causes water to leak out. One main outlet by bed dysfunctional. One doorway lower than others which causes anyone of height to hit their head. A/C is limited and we had to turn on the \"heat\" to get the air conditioning to work. No additional rolls of toilet paper on premises (which is ridiculous). akward layout with one of two bathrooms downstairs. stairs are painted black which are hard to see in the dark. difficult to communicate over the phone with property manager as someone is only on premises for a limited amount of time on certain days. requested additional towels (since we had to use others to sop up water coming from shower) and had to wait more than a day to get towels.
Friends_and_family Family
10/10
Exceptional
05 Jun 2024
Verified traveler
Hreat accommodation, good location and bonis of free use of washing machine and dryer.
Partner
8/10
Excellent
30 May 2024
Carrie
The room was clean and comfortable. The PDF for access was helpful. The directions to get there from Rovezzano station were not good at all.
Leisure Family
10/10
Exceptional
24 May 2024
Ann
I wish I had booked this for my whole stay , one night was not enough to enjoy the beauty and convenience this place offered.
Leisure Self
10/10
Exceptional
21 May 2024
Johanne
Large room with full kitchen. Easy walk to all historic sites, restaurants and shopping.
Leisure Partner
10/10
Exceptional
20 May 2024
Robert
We loved this place. It had a beautiful view of Florence. We were right on the river below Michael Angelo park. We were able to walk everywhere. The room was spacious and clean. One of our best stays on our trip to Tuscany
Leisure
10/10
Exceptional
20 Apr 2024
Laura
Our room was beautiful and clean. Check in was flawless and young man very courteous. The location was perfect, I would recommend this place to everyone.
Leisure
10/10
Exceptional
12 Feb 2024
Stephen
Can't fault this wonderful place. Lovely cosy apartment, amazing and accommodating staff, close to local amenities and within walking distance to all of the beautiful places to see in Florence. Would highly recommend.
Leisure Family
10/10
Exceptional
05 Jan 2024
Arely
Beautiful and clean, really nice
Leisure

Location & surroundings

Serristori Palace Residence
Lungarno Serristori 13, Italy, Italy

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Serristori Palace Residence

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