Aurum Uffizi

10/10

Exceptional

09 Mar 2026

Anna

The location is great. Free breakfast was provided and in my opinion it was a good one.
Staff is very nice and helpful.

Family_with_children

10/10

Exceptional

01 Mar 2026

Darren

Very nice hotel

6/10

Pleasant

28 Feb 2026

Elisabeth

rates were very high for February, but assume that was because of Olympics? Poor breakfast, very tiny room, front desk unable to help with securing taxi to 5am airport run. Does have excellent location and was very clean. NOT worth what I paid and I would not return.

Friends_and_family Friends

10/10

Exceptional

24 Feb 2026

Maria

Clean room

10/10

Exceptional

23 Feb 2026

Karsten

Loved my stay. Staff outstanding. Location outstanding.

Self

8/10

Excellent

22 Feb 2026

Sarah

Smaller room then expected and shower did flood the floor so not the best of showers. Bed very comfortable
Nice friendly & helpful staff and perfect location to explore the city.

Partner

8/10

Excellent

18 Feb 2026

neil

Great location for short walks to many must-see places.
Hotel is very compact but offers a fair level of comfort and convenience, and was kept clean and serviced as requested.
Staff all very obliging and professional.

Partner

6/10

Pleasant

16 Feb 2026

Zhen Yu

Shower was too small and prone to flooding the rest of the room. Otherwise comfortable and clean room

Leisure Self

2/10

Poor

04 Feb 2026

Sandy

The hotel that I booked, they had closed didn’t tell me . I was out in front of their closed Hotel in the middle of the night. I had to get a cab to their new hotel and was only told they were sorry for the inconvenience. It was dirty. Nothing about it was appealing.

4/10

Poor

01 Feb 2026

Paolo Davide De

Hotel has multiple locations. I booked a specific hotel near my daughter’s apt. When I arrived I was moved to another location farther away with no prior warning. I could have cancelled my reservation and went to another hotel but they gave me no warning of the move so I was stuck there. Never had this happen before and was quite the inconvenience

8/10

Excellent

15 Jan 2026

Cielito

This is not a typical hotel where there is a lobby or staff to greet you . Instead it is a set of apartments in a corner building . The person who let us in was awaiting for us at the door at check in. Breakfast was serve in a buffet style . Staff would ask if you would order something else if you like. Continental breakfast is available .Overall it was comfortable and easy to find . Shops and restaurants are all walking distance.

6/10

Pleasant

11 Jan 2026

Andree

The hotel is extremely well positioned in the heart of Florence. However it was much more basic than the online information suggested. The room was very small but clean. The bathroom was adequate and clean. Wifi was good and all tech/electrical was of a good standard.
The staff were friendly and helpful. The breakfast was standard but adequate.
However, the hotel did not live up to its description online. the photos of the entrance and the breakfast area were misleading. The reception desk was described as open 24/7 when in fact it only ran from 07:30-22:00. Fine in principle but as elderly guests we had chosen this hotel as we wanted access to staff onsite overnight in case of emergency. There was supposed to be a deli/cafe onsite but there was none and given we knew there was no restaurant the lack of cafe was a problem. Again, as elderly guests, we didn;t want to have to go outside just for a snack. On arrival at 5pm the hotel desk was closed \"exceptionally\" with no explanation and a member of staff waited outside to let us in but could not help us to our room or deal with any queries. For the 1st 24hrs there was no heating in the room and no alternative room to move to. we were forced to put up with this as the reception desk was closed. Overall we were disappointed and would not return or recommend.

Partner

10/10

Exceptional

07 Jan 2026

Lila Rosa Quijada De

Good

Leisure

10/10

Exceptional

02 Jan 2026

Meenakshi

Very easy walkable

Leisure Family

8/10

Excellent

19 Dec 2025

Michael

The room was fine and the staff friendly. However sometimes was not staffed in the afternoons and never after 1030.

Business

2/10

Poor

18 Dec 2025

Alvaro

I traveled with my family of 4 and my sister-in-law family of two. We ran out of hot water within 4 minutes and didn’t have any warm water the rest of the night. I went to the lobby to bring up my issue around 10:05 pm and stood there until 10:45 waiting on reception. Well, it turns out they do night have anyone working on the property after 10 pm. I had to shower with freezing cold water. I brought the issue up in the morning and they said 3 to 4 rooms are all connected to 1 solar heater so that’s why we ran out so quick. The rest of the weeks we had to take quick 30 second showers. Breakfast was included in my reservation, but it was definitely not worth it. I would not recommend staying here

Leisure Family_with_children

8/10

Excellent

14 Dec 2025

Sam

Great Locations walkable to all the placese.

Leisure Self

6/10

Pleasant

10 Dec 2025

Ara

The location was great. The breakfast was surprisingly really good. The hot water lasted like five minutes, but I guess it’s European thing but for the price you can’t beat it location phenomenal the rooms are all updated but I went with my two kids, which was fine but my wife could’ve thrown a fit if she’s not accustomed to less than five star accommodation.

Leisure Family_with_children

4/10

Poor

29 Nov 2025

Eva

So there is hardly any service present the pictures make the rooms look much bigger and nicer than they are the rooms hardly have space to walk the balcony is a shared space that isn’t open to anything but the back of other rooms I truly felt like a hamster in a cage the shower is incredibly small and the warm water only last long enough for one person to shower… some reviews said the breakfast was sooo good not so it was dried out croissants, cold boiled eggs, sour salami, artificial juice and a push button coffee machine … hope this helps you not make the mistake we made! Location is great and it’s safe but that’s about it

Leisure Family

10/10

Exceptional

28 Nov 2025

Lawrence M

Staff gave the very best service, functioned like a CONCIERGE!

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Luka

Breakfast as expected, staff great.

Self

8/10

Excellent

20 Nov 2025

Heberto

Breakfast was good. Staff super friendly.
Overall the expected quality for the paid price.

Leisure Self

10/10

Exceptional

19 Nov 2025

Michael

The room was spacious especially since in principle it was single. The staff were always helpful, there was a satisfactory breakfast. The location is perfect.

Business

10/10

Exceptional

18 Nov 2025

guadupe

Room was spotless and very nice English speaking staff. Very good breakfast!

Leisure Family_with_children

8/10

Excellent

15 Nov 2025

Arkadi

Clean but small
Breakfast is ok location is perfect

8/10

Excellent

11 Nov 2025

Charnsilp

This hotel is all about location… close to everything about 10-15 mins by walking. The entrance of the hotel is a bit scary at night time on my personal view. The room is big and clean. Don’t expect much on breakfast … it’s enough for you to start the day.

Leisure Self

10/10

Exceptional

09 Nov 2025

kimberly Thi

Very nice staff! Close to everything.

Leisure Self

10/10

Exceptional

08 Nov 2025

hilary

Friendly staff clean rooms nice location good fresh breakfast
Good loghting options in the rooms flexible above bed bright light warm light etc lots of nice hangers peaceful at night

Business_and_leisure Self

8/10

Excellent

07 Nov 2025

Justin

Room was pleasant but lacked any windows. There was a door that opened to a courtyard for maintenance and power boxes shared with other guests on that floor. Hotel appeared to be recently remodeled and “modern”. Breakfast wasn’t worth it. Staff were helpful and accommodating.

Leisure Self

8/10

Excellent

05 Nov 2025

cyma

Location was amazing for dinning options. Easy access to bus routes. And walkable to many sites. Have to mention the cleanliness of the rooms and shared areas

Leisure Self

6/10

Pleasant

04 Nov 2025

Cecilia

Hotel is in a very good location, rooms are very small. Okay for one night. Only couple of people from all the staff were friendly. Breakfast was very poorly served. Elevator didn’t work

8/10

Excellent

02 Nov 2025

Angelie

Staff was helpful

Leisure Family

8/10

Excellent

02 Nov 2025

Andrea

The room was spotless. The staff was helpful and kind. The location was great, though if you are arriving at night, the alley it is in is dark.
The pillows were not at all comfortable.

10/10

Exceptional

02 Nov 2025

Jessica

Very clean staff very friendly

8/10

Excellent

01 Nov 2025

Matthew

Clean room no shower door soaked the floor which we keep cleaning up. Tight breakfast area . Great location

Leisure Partner

6/10

Pleasant

31 Oct 2025

geri

Breakfast was simple and a variety of things to choose from

6/10

Pleasant

29 Oct 2025

ninel

Very friendly and supportive staff

Leisure Family

4/10

Poor

28 Oct 2025

Matthew L

The location is excellent and the staff is friendly. The breakfast okay. However, the mattress was extremely uncomfortable, feeling like sleeping on a bed of concrete with protruding springs. After two sleepless nights, I cannot recommend this place.

Self

4/10

Poor

27 Oct 2025

Yvonne

This hotel was advertised as a 3 star hotel and we stayed in a 2 star hotel in Venice that was far superior with much friendlier staff a wonderful breakfast with helpful staff and Aurum Uffizi was quite the opposite with a room that was so small you could not leave the room comfortable as there was obstruction at the entrance. We stored the luggage for the day when we left and it was in the lobby and not secured. The whole hotel experience in Florence was quite disappointing.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Julia

Great location, friendly staff, clean. Basic but good basic.

8/10

Excellent

26 Oct 2025

Melissa

The custmer service was outstanding. The young lady, Letizia, at the front desk was so helpful. She helped me with my phone and gave me directions to a leather shop among many things. She was great! Also, the young man, Sampath, who I think was a house cleaner was so helpful and friendly. They both improved my stay beyond measure.
They deserve a big thank you.

Leisure Self

6/10

Pleasant

25 Oct 2025

eldon

Good location

10/10

Exceptional

24 Oct 2025

Wafaa

Very good location , and very kind staff, really appreciate the hospitality

Friends_and_family Friends

10/10

Exceptional

23 Oct 2025

Anna

Convenient location, clean room and the bathroom - helpful staff.

Leisure Self

10/10

Exceptional

20 Oct 2025

Janett

Very central. You can walk to

10/10

Exceptional

20 Oct 2025

Caitlyn

Clean room, good location.

4/10

Poor

18 Oct 2025

Pablo Andres

La ubicacion es buena, si bien esta remodelado nos muy pequeño, feo olor en la habitación, el wifi no funciona y no hay señal de refreno y el desayuno muy pobre, sin duda no supera las 2 estrellas

Business Family

6/10

Pleasant

16 Oct 2025

Arkadi

Very small room and shower without door.not even place to put a chair

Leisure Family

10/10

Exceptional

14 Oct 2025

Karina

Great location, friendly staff. Walking distance to shops, restaurants, and much more

Leisure Family

10/10

Exceptional

13 Oct 2025

Sarah

Very centrally located, was able to walk everywhere. Is a bit loud until about 10:30 pm but after that it was fine. Room is comfortable and has everything you need especially if you are planning on being out most of the time.

Leisure Self

6/10

Pleasant

13 Oct 2025

Tamara

I found this Arumu Uffizi on Orbitz and wanted to try a local hotel. It was \"different\" and that's the best way to describe it. I booked a triple room thinking it the 2 of us would have room to relax. Nope, it was an uncomfortable twin bed and a full size bed. There weren't toiletries to wash my hair. Just as well because there is only enough hot water for two people. The hotel was really basic, small in every way. There is no curtain or door on the shower, which was 7

10/10

Exceptional

12 Oct 2025

Cassandra Faye

I would definitely stay here again, even though the bed felt like I was sleeping on a box spring. It was in a great area.

Leisure Self

6/10

Pleasant

10 Oct 2025

geri

Basic , clean and nice staff

Leisure

8/10

Excellent

09 Oct 2025

Robert

This one is all about location. The breakfast was okay but not fantastic. The room was small with NO COFFEE. Not many amenities but the staff was helpful and pleasant and you are steps away from the Uffizi and tons of great restaurants.

Leisure Self

10/10

Exceptional

08 Oct 2025

Alexandra

Great location! I loved my experience there. I would Definitely return.

8/10

Excellent

07 Oct 2025

Terri

Very convenient place. It was a bit noisy at night due to being close to a popular street. Not a deal breaker for us though. Staff was super friendly. Breakfast was not so great.

6/10

Pleasant

05 Oct 2025

Zarina

So the hotels best feature is its location right in the heart of the old town area. So the sites are walkable as are dining options.
However the breakfast offered is a mediocre continental one. My relatives bathroom flooded and I had to ask for a room change which did happen thankfully although not offered. The hotel plumbing is old and in need of repair. But it was clean and the beds are comfortable and room sizes aren't bad.overall.

Leisure Family

8/10

Excellent

04 Oct 2025

hengameh

The hotel is very basic, but it has the essentials you need for a trip. There was a strange smell coming from the bathroom, and I had to keep the AC on all day and night because of it.

The first room I checked into was 113, but the window was broken. They moved me to room 111, which was bigger, and I appreciated that. The front desk staff were great,there was a lovely young lady and a helpful gentleman named Mahen. They were both very kind and accommodating.

One more thing to mention is the shower, the hot water only lasts about 10 minutes, so you have to be quick. Other than that, everything else was fine. I loved the location and Florence overall. Thank you.

Leisure Self

10/10

Exceptional

03 Oct 2025

Al

Spacious room, very clean, and with a good location. The staff was friendly and professional as well.

10/10

Exceptional

02 Oct 2025

Lidia

Perfect accommodation.

Leisure Partner

8/10

Excellent

30 Sep 2025

Anna

The property is very centrally located if you don’t mind the lack of any kind of lobby or ambiance.

The two brightest stars of the property are Leticia at the front desk and the woman who cleans the rooms. Leticia is friendly and helpful. Every arrangement we made with her was on-time and correct. Some of the other staff went about their business without a hello or even a smile.
The young woman who cleans the rooms( didn’t get her name) was meticulous and always had a bonjourno and a smile!
If you want a clean place to lay your head and don’t plan on spending too much time in your room, this is your choice.

Leisure Friends

10/10

Exceptional

29 Sep 2025

Patrick

Great location for checking out the Uffizi, Galileo Museum, and

8/10

Excellent

27 Sep 2025

Lorraine

hotel position superb easy access to city and dining options. Rooms clean and plenty of hot water in shower. Let down only by location of breakfast room which is a walk through from reception and the buffet breakfast which was very limited.

Leisure Family

8/10

Excellent

20 Sep 2025

Magda

Don’t be put off by the appearance of the alley that leads to the entrance of this lively little hotel. It’s grimy and adorned by graffiti but once you step through the door, the hotel itself is great. The staff are friendly, the rooms are clean and comfortable and breakfast was good. The location couldn’t be better - so central.
I would recommend having aperitivi at Rivoire - the perfect negroni - and for a substantial sandwich lunch, don’t miss All Antico Vinnaio.

Self

6/10

Pleasant

20 Sep 2025

Karen

This hotel space is a recent renovation of an old building. It was very convenient to access anything in old Florence.

The room is as spacious and the bed comfortable, however we had to request a room change as the street noise was not blocked by the window at all. We figured that insulation around the window was non-existent. Also, the doors and walls were thin and we could hear any noises in the hallway and adjacent rooms.

Our second room was more quiet, looking out over a central open area, used mainly for piping and maintenance equipment.

The bathrooms were a good size with a dimly lit shower area.

Breakfast was limited but the food was fresh (cereals, hard boiled eggs, cheese, croissants, cakes and decent coffee).

Overall, we were satisfied with the room but wished we had spent more for a stay at a higher rates property.

8/10

Excellent

18 Sep 2025

Marianne

Florence hotel

Great location to the main sights and attractions in Florence. Breakfast is simple but convenient. Would recommend for sure

Friends_and_family Friends

6/10

Pleasant

17 Sep 2025

GEMMA

Asking for extra towels was like asking for money. Amenities were limited such as a kettle. I got sick and needed warm water but their machine was turned off at night and no kettle available for the room. Less storage

8/10

Excellent

17 Sep 2025

David

Wi-Fi worked, sitcom worked, plenty of hot water, lovely helpful staff, central & convenient. Basic but very clean. Basic breakfast. We would stay there again.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Silfides

Excellent location, very friendly, cleaning excellent. Totally recommended !!!

Family

8/10

Excellent

13 Sep 2025

Karen

A/C excellent, BFast was fine, location very good, no external noise, elevator was fast and front desk staff very helpful and friendly. Room floor needed vacuuming and should have replaced wet wash clothes.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Katya

The hotel is very well located in the historic center of the city, 2-3 minutes away by foot from the Uffizi gallery and close to so many shops, restaurants and main plazas. Staff were very kind and helpful at all times. The property is old but well maintained and the room was comfortable. Breakfast was basic but very good as well. The hotel was convenient and well connected by bus, tram, taxi or just by walking. I would stay here again when visiting Florence!

Leisure Family

2/10

Poor

13 Sep 2025

Alexandra

Do not stay here. We booked/paid for two night and ended up leaving after one night and finding another hotel. It was the smallest hotel room I’ve ever seen. We could barely even walk around at the same time. It is also on a very sketchy alleyway with no lights and no other businesses. There was also no cell service and the “free WiFi” didn’t work so we felt very unsafe.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Dennis

Daily breakfast, air conditioning worked well. Staff was welcoming.

Leisure Self

8/10

Excellent

08 Sep 2025

Brian

Good value for price and location.

10/10

Exceptional

07 Sep 2025

Ying Yu

The location is very convenient, especially for shopping and getting around the area. The room was a bit small, but it was clean and comfortable. I also appreciated the complimentary breakfast, which was a nice bonus to start the day

Leisure Family

10/10

Exceptional

06 Sep 2025

Irvin

Cozzy and near a lots of places to eat and visit

Partner

8/10

Excellent

04 Sep 2025

Clarice

This hotel is in a great location close to all the sites in the old city. The rooms are nice but small. It was clean and bed was comfortable. A great option for a weekend stay.

Leisure Family

10/10

Exceptional

03 Sep 2025

Susan

The staff were amazing. Great location. Nice breakfast spread, complete with a coffee/espresso machine.

Leisure Self

4/10

Poor

01 Sep 2025

Marta

Location is great! But other than that I’ll give 2 stars to this hotel! Staff isn’t friendly, small bathroom and bedroom, uncomfortable bed. Breakfast is very poor.

Not staying in this hotel next time!

Leisure Friends

8/10

Excellent

30 Aug 2025

Rachel

Very clean, aircon definitely welcome in summer temperatures, breakfast buffet very good. All within walkable distance of the Palazzo Vecchio and other attractions.

Leisure Partner

8/10

Excellent

29 Aug 2025

Carol Ann

I could not have wanted for a better location. A short walk to everything! Property was as expected per advertising. Staff was pleasant and helpful.

Leisure Self

8/10

Excellent

26 Aug 2025

Kyle

The room that i stayed in was really nice. It was close to places to eat and main attractions. There is A/C in the room but they have it locked on a minimum temperature wwhich wasnt cool enough for me. Room service is great and they do a good job of cleaning and replacing towels, but they turn your A/C off during the day so you come back to a hot room. The trick is to hide the remote while youre gone. Also the bed and pillows were quite uncomfortable. Its like they spent all the money remodeling the room and had none left to get a decent mattress.

Leisure Self

2/10

Poor

25 Aug 2025

Cristiana

The room and common areas looked nothing like their photos. Never been so disappointed. The room was tiny and the terrace (shown in photos as a nice place to sit outside and relax) was closed.

Leisure Family

10/10

Exceptional

19 Aug 2025

Maria Leoni

Our stay was lovely, very comfortable, small but good choice of breakfast.
Beds were comfy and room was clean when we arrived and cleaned everyday.
I would only suggest maybe for a shower curtains as when we had a shower the bathroom floor would be all wet, but easily to clean. And just a note on how to use the phone if we need to call reception but overall the hotel facilities and the staff were brilliant if i could give more then 5 stars i would.

Leisure Family

10/10

Exceptional

19 Aug 2025

Lindsay

Great location and good air conditioning!

Leisure Family

8/10

Excellent

17 Aug 2025

Marlon Adalid

In my particular case, I tink is a good hotel , I would like the breakfast has more options. Probably I comeback next time.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2025

Vanessa

Great location and very clean

8/10

Excellent

09 Aug 2025

Eric

Nice, helpful staff. Room was clean and surprisingly spacious, affording the opportunity to relax after negotiating Florence’s crowds. well located close to all the major attractions in the city center, including of course the Uffizi.

Leisure Family_with_children

10/10

Exceptional

04 Aug 2025

Xiomara

I initially felt concerned about the hotel's location, but quickly realized it's in an old, historical part of town, where narrow alleys are the norm. We never felt unsafe, nor did we experience noise during our stay. This is a no-frills hotel, and an excellent deal for this being Florence. The breakfast was good. It is within walking distance to eateries, shopping, and museums. It met the needs of our family, including our son who gets around in a wheelchair. We will definitely continue to stay here when we return to Florence.

Leisure Family

8/10

Excellent

03 Aug 2025

andrew

Great location. Right in the centre of Florence. No more than 10mins from all the sights.
I’d say it rated as a 3* rather than advertised 4*. Rooms ok and clean. Breakfast basic but adequate. 20min walk to central station, then 20mins by tram (T2) to airport for 1.70€. Bargain. There are better hotels but few with a better location and for the drive it was a good combo.

Leisure Partner

10/10

Exceptional

01 Aug 2025

Caterina

Good choice

8/10

Excellent

01 Aug 2025

Emma

Nice reception staff, good location

Friends_and_family Family

2/10

Poor

30 Jul 2025

Javier

The hotel is renovated, the location is good however, the seriously problem with the air conditioner makes our days miserable.

The Temperature in Florence on July is 36 degrees Celsius.

The hotel front desk guys turned off the lobby air conditioner arguing they feel sick, the hotel elevator and hallways don't have air conditioner at all.

The air conditioner on the room didn't work at all (we have to move to a different room and same thing), we spend two days sweeting at night with kids (2 years old and 6 years old).

The refrigerator at the room didn't work as well, and wee need it to keep our baby milk refrigerated, so basically the hotel solution was to bring the milk to the lobby refrigerator, and we had to walk down 5 floors to pick up the milk at midnight to feed the baby.

The breakfast is also a disaster, it is included but they give an exactly time you have to eat, otherwise you loose the breakfast... the have 7 am / 7:30 am / 8 am / 9 am and 9:30 am... so you have to choose any of these times to get breakfast.

We asked to talk to a manager and during two nights and 3 days, front desk guy always said manager is not available.

By the way after 10 pm all hotel personnel leave and basically it turns in ghost hotel after 10 pm. If something happen you are at your own.

We do not recommend this hotel. POOR

This is a 1 or 2 star hotel, overpriced for the conditions mentioned above.

We request a formal refund to www.hotels.com but was refused.

Friends_and_family Family

8/10

Excellent

28 Jul 2025

CHRISTIAN

Perfecta Ubicación

El lugar está con una ubicación Magnífica, muy cerca de la Galería Ufizzi, del Palacio Vecchio, con lugares muy cercanos para comer, comprar bebidas, me volvería a hospedar ahí, la atención es buena, el desayuno cumple, las habitaciones cómodas!

Friends_and_family Family

8/10

Excellent

25 Jul 2025

Harmeet

Very well connected. Room size Good for Family of 4. AC was not very efficient in room, Kind of slow. Rest ok Even breakfast included which is good for wallet

Leisure Family

10/10

Exceptional

24 Jul 2025

Lisa Jane

in the perfect location, a lovely hotel and everything we needed. gorgeous clean and modern rooms and breakfast was exactly what we like! wouldn’t stay anywhere else if i visited florence again!

Leisure Family

10/10

Exceptional

20 Jul 2025

Catherine

Everything was perfect! Thank you!!

Leisure Family

10/10

Exceptional

19 Jul 2025

Nicole

The property looked to be in a weird area when I first booked but it was exactly the opposite. Just down the street was food and shopping and it was really close to a piazza.

Leisure Friends

8/10

Excellent

18 Jul 2025

CLAUDIA

9/10 – Great Location and Solid Stay
Aurum Uffizi offers a good experience overall. The location is excellent — just a short walk to the city’s main attractions. The services were good and the staff was helpful. The stay was average but comfortable.

Leisure Family

10/10

Exceptional

18 Jul 2025

Omar

Great place to stay. Staff was super friendly and helpful. The location was great for moving everywhere. The room was beautiful! We truly enjoyed the our stay!!

Leisure Family