Name: Soggiorno Antica Torre
Address: Piazza Della Signoria 3, Florence, 50122, IT

2/10

Poor

02 Jul 2026

Joanne Lucilia

Check in was an awful experience. We waited nearly half an hour at the door buzzing to get in and got no response.
Breakfast is a tray of sealed food left in the room.
The shower was mouldy and blocked after use and the air conditioner only came on in the evening.

Partner

2/10

Poor

03 Jun 2026

Paul

This is a scam. There is no staff, working phone number or address... the \"Hotel\" is a door behind an outdoor cafe that opens to a stairway to a door requiring a code... no code given and no staff, the phone number provided did not work and \"Chat\" communication had noone on the other side to respond. It took 2 hours to find the \"address\" and had nowher for me and my family to sleep. I had no alternative other than to find another place to sleep.

Family_with_children

6/10

Pleasant

30 May 2026

Courtney

Location is AMAZING. The facility is old, and in turn smells old. The real problem was advertised AC and it is locked. You’re unable to turn on. When asking staff to turn it on, they don’t as they are always unavailable and limited hours. It literally ruined our trip. We were sweaty and miserable the entire time.

Partner

10/10

Exceptional

08 May 2026

Dominic

Our stay at Soggiorno Antica Torre could not have been more magical. Situated perfectly, all the sights and sounds of Florence were just steps away. Without a doubt we would return again and again!

Partner

2/10

Poor

19 Apr 2026

Tighe

I strongly advise avoiding this hotel. They falsely advertise laundry service but do not provide any laundry facilities or service whatsoever.
Upon arrival, the staff was extremely rude and difficult to reach. When I called ahead to inform them I was coming, no one answered or was present at the property. I was forced to wait approximately 25 minutes outside before I could even enter the building.
The front desk staff were consistently short, unhelpful, and borderline argumentative. When I inquired about using the air conditioning (as there is a sign instructing guests to call for permission), they rarely answered the phone and, when they did, informed me that I was not allowed to use it. Instead, they suggested opening a window. This policy appears to apply regardless of the season, based on other guest reports, and I have no reason to doubt it.
The so-called \"complimentary breakfast\" is misleading. It consists of stale, packaged food items placed on a plate in the room,barely qualifying as a meal. Additionally, there are drinks in the mini-fridge that appear to be complimentary. However, if you consume any of them, you will be charged without prior notice.
The management is notably rude and quick to accuse guests. For example, when I reported that a glass left in my room was already broken upon arrival, the staff member immediately claimed that I had broken it, despite my explanation.
Overall, this is a very poorly run establishment with unprofessional service.

Self

6/10

Pleasant

05 Apr 2026

Janel

Great location. Our host, Simona, was only there in the mornings. This is not a full service hotel. There is no laundry service and we were given directions to the laundromat down the street. Be careful of which room you take. Our windows faced the back courtyard of two restaurants (courtyards for storage, etc) and these were noisy late into the night. There is an elevator, but the first long flight of stairs you carry up your bag before you reach the elevator.
This can be good because of location and price.

Partner

10/10

Exceptional

11 Nov 2025

Joshua

The room was clean, staff was wonderful, friendly and helpful. Having a breakfast included in our room was so nice rack day. Simona was the friendly face that greeted us each morning. Even through the language barrier she was always happy to help.
Phenomenal location!!!

Leisure Family

10/10

Exceptional

17 Oct 2025

David

Very good location, great and friendly hosts.

10/10

Exceptional

13 Oct 2025

Veronica Louise

I booked this holiday for my parents and we loved how everything was a walkable distance. Simona was lovely and an amazing help to us. We definitely want to stay here again.

Leisure Family

10/10

Exceptional

11 Oct 2025

Anthony

It was in a great location. Plenty of shops and restaurants right outside the door. The staff was excellent. I think our hosts name was Simona and she was so sweet and we communicated through a translation app. Thank you for a great stay with you.
Tony & Betty M

10/10

Exceptional

24 Sep 2025

Michael

Perfect location to visit Florence. Nice staff. Safe and very convenient to all key sites. Great places to eat nearby.

There are two #3’s on same street. The right one will feel like you are walking in the middle of an outdoor restaurant. You will enjoy being in the middle of everything.

4/10

Poor

15 Sep 2025

Karen

When you see the word \"nightmare\" in other reviews about checking in, believe it. If you dont arrive when staff happens to be there, you will have to hope another tenant will open the outside door for you so you can acces the room keys. I tried for days to get the check in details; even Expedia could not get them on the phone during their supposed staff hours. I nearly cancelled but didn't want to arrive in Florence without a reservation. Pamela yelled at me when I finally got her on the phone about instructions. She claimed she had been there and sent them when she wasn't and hadn't. It was a very negative experience and ruined my morning. In addition, there is a sewage smell in the bathroom, the staff accesses your room even if you put up the do not disturb sign, and the bathroom floor is dirty.

Other than that, the location could not be more central to Florence.

Leisure Self

2/10

Poor

04 Sep 2025

Gholam

Unfriendly staff hot room

Leisure Family

10/10

Exceptional

22 Jul 2025

Patricia

We had a wonderful time staying here! The space is huge and we loved the quaint furniture. There was so much space, the kids had their own space and there was a couch available to relax in after a full day walking in Florence. We loved the view of the Piazza out the window and people watching. We even got to hear a concert out our window. Simone was such a wonderful and caring host. She was super helpful and even called to get our taxi in the morning ready for our tours.
We wish we had stayed longer!

Leisure Family

2/10

Poor

15 Jun 2025

James

Check-in was horrendous. we arrived to the front door and rang the bell multiple times without any answer whatsoever. Luckily somebody from the inside was coming out so we were able to access the stairway leading up to the B&B. We arrived at the front door of the B&B rang the bell, again without any answer. We had to call the international number directly. Finally someone answered. we were told an email had been sent and we should follow the directions. I found no such email. The Host said that she would be there to open the door for us so we waited. Email found in junk mail. Spent 10 to 15 minutes in the hallway and no one showing up, found the code to get in, the host would not give us the code over the phone. we got into our room which was extremely warm and tried to turn the air conditioning down and found out that it was auto controlled by the Host. During the day it was set to 80°F and at night you would have to contact the Host to ask them to turn the air down, which only went down to 77°F. What a miserable night sleep and they would not change it at all. bed-and-breakfast is an absolute joke. It was a tray full of cookies, crackers, corn flakes, and bread, fridge was at room temp which contained milk for cereal. 4 coffee pods per day strictly doled out, we were denied more without extra charge. Bed was horrible, room extremely dirty, hosts were extremely unresponsive to any emails or texts.

Leisure Family

10/10

Exceptional

03 Jun 2025

Brenda

The location was amazing we were a one minute walk to the Uffizi Gallery where we had booked a tour. Our hostess was friendly and helpful. Something to note : the elevator only starts on the second floor and there are quite a few stairs to get to it. A challenge for those of us with mobility issues.

Leisure Family

10/10

Exceptional

27 Apr 2025

Michael

Outstanding location!

Leisure Family

4/10

Poor

11 Nov 2024

Julia

Great location. Within walking distance of everything in Florence! The staff were very nice and sweet to us.
Our room smelled horribly of sewage, opening the window did not help. Also, cannot control the temperature of your own room because of eco friendliness, doesn’t seem to be fair.
When we reported the sewage smell they blamed it on the old building, yet the breakfast area and the lobby smelled fine. Would not stay here again!!!!

Leisure Partner

8/10

Excellent

30 Oct 2024

Jose

La ubicación es inmejorable, las camas ya necesitan un cambio pero por todo lo demás está muy bien el lugar.

Leisure Family

8/10

Excellent

26 Oct 2024

Darlene

Almost perfect!!!

Decorated very lovely. My only issue is that it has elevator however you have about 25 steep stairs to get to (not disability friendly).
The entrance is in a courtyard adjacent to Musée Vecchi which in the evening there is a free opera music! I’m not a fan of the Opera however this.was. Beautiful.!
The Ufizzi is around the corner and plenty of shopping for leather and plenty of dining opportunities !!

Partner

10/10

Exceptional

21 Oct 2024

Delwin

-

6/10

Pleasant

19 Oct 2024

Børge

Very nice room with a wonderfull view.

The service level was terrible:
- The air conditioner does not work - The control panels show that there must be 23 degrees in the room - it is maybe 18 - 19 degrees and the two different systems were not running on the days we were there!
- Never add breakfast at this place. It consists of dry bread in vacuum-packed bags - no cheese, eggs or bacon! Boring coffee from a bag machine.
- Probably the world's smallest TV :)

Leisure Partner

10/10

Exceptional

10 Oct 2024

Carol

Location, location! This is an amazing little gem in the heart of Florence. Check in/ out was easy. The staff is helpful &friendly. I definitely recommend to stay here!

Leisure Friends

6/10

Pleasant

30 Sep 2024

Kathleen

The area is Fabulous,lots of cafes, restaurants.
I had prepaid a deposit on the booking site and I was told it never went through, had to pay in full plus a hotel fee. Now I need to fight with the c/c company. A/C did not work, no english stations on TV. No one there after 1PM. All breakfast materials in room, pretty much make your own? Prepackaged pastry, bread, cereal. ALSO 30 steps up to elevator!

Partner

6/10

Pleasant

29 Sep 2024

Marina

Location is perfect

10/10

Exceptional

22 Sep 2024

Monte C

Great property right off of the piazza. It’s right at the center and the large room was a fantastic experience.

10/10

Exceptional

20 Sep 2024

Shannon

The piazza can be very loud, quite late, but the staff and service are worth it! Would absolutely stay again. Note: there are many stairs to gain entry.

Leisure Friends

10/10

Exceptional

12 Sep 2024

Sue

Brilliant location could not ask for better. We had an amazing view looking out on the Signoria and the Duomo. Really comfy beds and nice shower.
The staff could not have been more helpful.
Definitely planning to return

Leisure

8/10

Excellent

22 Aug 2024

David

Great location, could get noisy due to being at the square, a bit too stuffy, the common area should be at a temperature lower than 80 degrees Fahrenheit, tricky to get too. Overall, it was a pleasant stay. Friendly staff, kitchen was supplied nicely, breakfast is lacking protein; I guess milk has protein, but that's about it.

Leisure Family

10/10

Exceptional

06 Aug 2024

Grace

Amazing location and fantastic staff. We had a very large suite overlooking Palazzo Vecchio - just perfect and we will definitely be booking again on our next trip to Florence

Leisure

2/10

Poor

21 Jul 2024

Lisa

Terrific property, poor communication.

This inn was in the perfect location, absolutely perfect. I can’t call it a B’nB because breakfast wasn’t prepared for us. The owner offered breakfast items for a charge.

The check in was a nightmare and nearly resulted in us leaving and finding another hotel at 8:00 pm.

I planned ahead and contacted hotels.com AND this property to let them know we would be arriving after the 8-1 check in time. I spent over an hour going over this with hotels.com, they said they’d contact the property. I also emailed the property twice the week before arrival. I never heard back with ANY check in instructions. I called the jit the morning of our arrival since I knew I’d be in route. No answer. I used the number straight from hotels.com.

We arrived via taxi and were deposited in the very busy ( and lovely) piazza. The driver told us to go to door number three. Problem, there are TWO door #3s.

It was just a door situated between two busy restaurants. There is a small plaque that shows the property’s name, and a typical buzzer system that you’d find in an apartment building.

I saw “check in” and buzzed. We entered the building, zero signs, just stairs. All we could do was walk. About 1/2 way up we encountered two women. I asked if they knew of a B’nB in the building. Turns out there were staying there too. They called the owner, they told us where yo go, they gave us an access code needed, they checked us in.

Emailed directions would have improved this process.

Friends_and_family Family

10/10

Exceptional

29 Jun 2024

Kenneth

What a stunning gem! To be able to experience staying in such an historic building will be unforgettable. The place is just as pictured with the main room being just magical. All the windows open up to the Rio canal and create a nice cool breeze making it very comfortable even not having air conditioning. Open the front door also for a nice draft. We enjoyed hanging out at the window balconies and people watching. It was very close to some nice eateries as well. There are a couple gondoliers right below if you want to ride the canal. The early morning delivery boats and trash pick up are a bit noisy but would not defer me from staying. Host was charming and informative with a walk through and even gave some food recommendations.

Leisure Family

10/10

Exceptional

28 Jun 2024

Allison

Beautiful spot with very friendly staff. Simona is the best! Amazing way to spend some time in Florence.

Leisure Family_with_children

2/10

Poor

21 Jun 2024

Carol A

They advertised AC, but had the thermostat locked so we could not make the room comfortable. They had it locked at 25.7C which is way too hot for us!! The location is amazing. They advertised an elevator but you had to go up 2 flights of stairs to reach the elevator. We forfeited our money and moved to another hotel where we could sleep comfortably.

Leisure Family

8/10

Excellent

24 May 2024

GABRIEL

The staff/receptionist Pamela and Simone were very friendly and professional. Thank you.

Leisure Partner

10/10

Exceptional

26 Jan 2024

Richard

Amazing location and character

Spacious, comfortable hotel in an unbeatable location (3 Piazza della Signoria)! The common sitting/dining area and large rooms feel very Florentine. Staff speaks limited English but are very friendly and helpful. Just keep an eye on the slightly convoluted check-in procedures (don't ignore your emails the day of arrival).

Self

4/10

Poor

21 Oct 2023

Richard

They don’t let you control the AC. You have to contact them every evening to turn on the air.

It is noisy in am with others having breakfast and talking loud.

The bed is extremely uncomfortable. They say twin beds but they are together and not comfortable.

Leisure Partner

8/10

Excellent

07 May 2023

Luis

Location is excellent but facilities are average

The hotel is located near Uffizi and Ponte Vecchio with many restaurants around. The entry to the hotel is difficult because one has to climb a steep staircase of 30 steps before getting to the elevator. Not easy with heavy bags. Room is clean and services are basic. Breakfast items are kept in the room to be consumed anytime - limited choice

Self

10/10

Exceptional

28 Apr 2023

Steve

Very conveniently located to the various historical sites of Florence!

Leisure Partner

8/10

Excellent

08 Apr 2023

Shuk chun

Nice staff and the room is big

Leisure Friends

6/10

Pleasant

06 Oct 2022

Verified traveler

ok stay if a night or two.

The windows had to be open b/c no air conditioning but our room backed up to the back of a couple of restaurants so early am bottles were being slammed around recycle bins, trash being taken out and loud projects being worked on. We also left with bug bites from head to toe- still not sure if they are bedbugs or not.
The staff was very nice and the room spacious. It was also very difficult to find and could have used more information to locate. It's located in the heart of food and shopping.

Partner

2/10

Poor

17 Jul 2022

Bruce

Location was the best ever. The woman at check in couldnt speak a word of English which made everything very difficult. Surely if this venue caters for English speakers, they should have staff who can talk the lingo. Rude as well

Leisure Partner

10/10

Exceptional

26 Jun 2022

Bonnie

Friendly, helpful staff. Very spacious accommodations. Great location.
Would recommend very highly.

Leisure Family

6/10

Pleasant

19 Jul 2020

Matthew

Great location, nice place - extra fees

Great location, directions were very clear but they charged an extra 20 euros upon leaving which was not indicated at Hotels.com. During these times - Covid- I understand that places require extra cleaning and Italian businesses are struggling so I paid. Owner indicated that it is written in Expedia about the service fee but I didn't use Expedia I used hotels.com

Self

10/10

Exceptional

28 Oct 2019

Snejka

Everything was very nice about this place, but the location was absolutely amazing!

Leisure Family

10/10

Exceptional

28 Oct 2019

JÚNIA

Hotel familiar, muito limpo e confortável. Fomos recebidas com muita atenção.

Friends_and_family Friends

10/10

Exceptional

07 Oct 2019

Verified traveler

This is a very old building right next to the Uffizi Gallery and it’s front door opens right into a huge piazza. It’s a fantastic location and the room was quiet. You feel like an invited guest in a friend’s home. Lovely antique furnishings but clean modern bathroom and comfortable beds. Our room, the green room, was very spacious. We enjoyed our stay here and would highly recommend it. FYI there is a large staircase you must climb to get to the elevator.

Leisure Family

8/10

Excellent

03 Oct 2019

Verified traveler

Location, location, location was perfect. The staff is extremely knowledgable and helpful.
Our room was spacious and comfortable. Shower was nice and powerful.
There are a few flights of stairs to the rooms, be warned.

Breakfast was a bit disappointing. It would have been nice to have either fresh bread, a few meats, or a few cheese, or fruit. The only fruit offered were hard, sour kiwi fruit.

Leisure Partner

10/10

Exceptional

30 Sep 2019

Ryan

Perfect and Ideal Location. Room was Majestic!

I was able to walk everywhere, even as you get out of the door, you’re already staring at certain art masterpieces. It is a very touristy spot so be prepared for the hustle and bustle outside. But inside is nice and quiet, like staying at someone’s private home. A historic one at least. The furnitures look like they belong in a museum. Highly suggest it here!so much to do around this neighborhood too, some really good gelato and sandwich places. So much to discover.

Self

8/10

Excellent

21 May 2019

Francesca

GREAT LOCATION

The room was a good size and very clean. Check in was easy, the staff were friendly, knowledgeable, and they were very accommodating with luggage even after we had checked out. The only issues were that we faced a small courtyard that was VERY loud (everything echoed through it) and the beds were pretty hard. However, being right in the middle of Florence made up for that.

Partner

10/10

Exceptional

17 May 2019

avidtraveler

The location is fantastic! Right in the middle of everything that is wonderful about Florence. Staying for five days in a ninth-century tower was magical. The hosts (owner Pamela and manager Simona) made us feel right at home, like we were friends visiting from afar. The common room with large table and kitchen was a great place to unwind after a long day. We were surprised the breakfast included in our rate was pre-packaged cereal, cookies, croissants and boxed juice and milk left in our room on a trolley, but this was fine, as we preferred to get fresh cappuccino and croissants at the local cafe and took the breakfast as snacks for our travels throughout the day. This place is a true gem.

Leisure Partner

6/10

Pleasant

21 Mar 2019

Verified traveler

It has pretty good location, close to main locations of interest in Florence. But notice that what you book in expedia as \"city view\" is actually a view to the roofs of other properties. Also, the pictures of the room are not necessarily the ones of the room that will be assigned to you. Breakfast is included, but is not a hot breakfast but some juices and cookies left at your room every day.

Leisure Partner

10/10

Exceptional

15 Jan 2019

Lucille

Very Nice!!

Excellent location! Room was very clean and comfortable. Staff was also very friendly.
Remember to call in advance to get info about arriving!!! Photo is morning view!!

Friends

6/10

Pleasant

13 Nov 2018

Patrick

Great location with trade-offs

Pros: Service was pleasant, and the location is fabulous, steps from the Uffizi Gallery. Large room.
Cons: Stairs to get to elevator on 2nd floor. Dusty room. Breakfast is sub-par, better to buy it elsewhere. Don't sleep with the windows open because the Florentine Mosquitoes will eat you alive.

Partner

10/10

Exceptional

29 Oct 2018

Hector

The hotel has a great location. Room was clean, nice and huge private bathroom. Nice little breakfast cart refilled everyday. Staff was very helpful, recommend.

8/10

Excellent

22 Sep 2018

Shirley

Wonderful location! You can easily walk to all major museums, restaurants, and shopping
Loved hearing and seeing all the activity in the square outside our window
My only negative comment is that we had to pay for clean towels and with the hot weather and dust a new towel each day would have been appreciated

8/10

Excellent

22 Sep 2018

Liv

It was great to have self entrance and a quiet hotel near everything in Florence. Very convenient stay to see the sites.

10/10

Exceptional

17 Sep 2018

Deborah

Excellent location in main square

Partner

8/10

Excellent

08 Sep 2018

Verified traveler

very well situated in a popular Piazza

excellent location for exploring Florence and beyond

10/10

Exceptional

03 Sep 2018

JOHN

Hmmm

Fantastic location but poor breakfast i ever had. Nice employees but still dont know why i had to pay extra charges for linens.
First day they were about to coran our room but we asked no need to clean and we never asked anything but when we checked out they asked something fee. It was not city taxes anyway everything was good but if you have many your stuffs it will be hell cause you have to left yourself until you reach to lift. Good luck

Family

10/10

Exceptional

01 Sep 2018

Verified traveler

Great value stylish accommodation.

Very helpful hostess. Accommodation was very modern and spotless with good facilities. 10-15 minute walk into center of town via a not so pleasant area, although we didn't have any problems. Pizzeria not too far away on the other side of the road was excellent.

Partner

10/10

Exceptional

27 Aug 2018

Verified traveler

Excellent location, wonderful room!

Excellent location, wonderful massive room!
The room faces the Piazza di Signoria and the Duomo.
A bit noisy in the evenings with all the bustle in the piazza.
But you can't beat the location!

10/10

Exceptional

13 Aug 2018

Carol

Very friendly and efficient ladies helped us get checked in and ordered taxi for us! I would recommend this cute place. Restaurant downstairs was delicious! Perfect location also.

8/10

Excellent

27 Jul 2018

KRISTINA

Great location!

This is a perfect location! We had trouble finding it because the sign is so small and it’s on the wall of the building behind the outdoor seating section between two restaurants. We tried to get direction help from the desk associate but she wasn’t able to help us much. It would help if the sign for the B&B was bigger. We were running around trying to find it before 1pm, check-in time because we were afraid it would be too difficult to get in without the desk person there. Additionally, the shower was small and it was tricky to squeeze in and out of the accordion shower door. Aside from that, the room had plenty of snacks/breakfast croissants and cookies for two people. There were some drinks in the fridge. We couldn’t have asked for a better location. The room was nice and clean.

Partner

10/10

Exceptional

27 Jul 2018

monica

Excellent stay !! No complains . I wish the desk should close at 9 Pm so we can chrck in late !! Very happy with everything there !! Do stay here !!

Family

10/10

Exceptional

17 Jun 2018

Maria

I'd stay here again.

This was a great stay for a few days. The room was very spacious and so a great spot to retreat to after a day of sightseeing. It's location is great, it is right above Piazza Signorina and near many great sites, and yet it is situated not on the plaza side of the building and so it is not loud at all. The wifi was decent, not great, but it did reach into the rooms. The use of a main computer printer in the communal breakfast area was great as we needed to print off tickets for some tours.

Family

10/10

Exceptional

11 Jun 2018

Darrin

We stayed in the Blue Room. It was much bigger than I expected. The bathroom was big even by American standards, though the tub/ shower were standard. Staff was vert friendly. Location is excellent, right in the middle of everything I wanted to see.

10/10

Exceptional

09 Jun 2018

Jason

Perfect location, and Super Friendly!

We could not have asked for a better location! This is literally in the heart of Florence, and so near to everything! The staff is so friendly, and the history of the place alone is worth the stay!

Friends

10/10

Exceptional

07 Jun 2018

Verified traveler

Pamela was very helpful to assist with restaurants and a doctor

10/10

Exceptional

06 Jun 2018

Verified traveler

However, getting into the hotel is a little complicated and would have been tough if we had to do it ourselves per their check-in policy (if you arrive before 1 pm it is self check-in). But the location is perfect! Right in between two pizzerias in the middle of the main square in Florence, very close to the Duomo and to the train station and water.

Friends

10/10

Exceptional

05 Jun 2018

Benny

Excellent location. I loved the staff. We were only there for one night but it was great experience.

8/10

Excellent

24 May 2018

Marcia

Excellent location right in Piazza Signoria. Comfortable and clean. Pamela and Simone where very helpful throughout our stay. The hotel is near many restaurants and museums such as the Uffizi. Easy to walk most places in Florence from this hotel.

8/10

Excellent

21 May 2018

Matthew

Wonderful city stay

I stayed in room Blue 2. It is an enormous room for any hotel anywhere. It was very comfortable. This is a room in the middle of the city overlooking the courtyard/alley area of the restaurants out front, as nearly as I could tell. So from 22:00 to 23:00 the restaurants are cleaning up and it’s quite noisy. The morning deliveries to the restaurants can also be noisy, but are less so.

I loved the arrangement. You have a key to the building and a code to the space with the rooms. It’s like a self-service B&B. It’s unlike any arrangement I’ve ever had, but worked very well. The managers/staff are there from about 8:00 to 13:00 each day.

I would stay here again and recommend it to friends, with the one caveat about noise in the room I stayed in. But it’s a city and noise is expected in one of the busiest plazas in Florence.

Family

10/10

Exceptional

15 May 2018

Rosita

Great stay, city center.

Great stay at this hotel, city center walking distance to central station and attractions but very small elevator only 2 people can fit inside. Restaurants and gelato shops downstairs. Good wifi.

Family

8/10

Excellent

13 May 2018

Verified traveler

3 nights in florence

Hard to find and hard to access, but the location is excellent. Right in the heart of Florence. Room is a very nice size and very nicely layed out. The free breakfast is all packaged ( u can skip it) lots of restaurants right on your front door. Would I stay again yes for location.

10/10

Exceptional

22 Apr 2018

Tonya

Great location. Close to main attractions.

Excellent place to stay. Within walking distance to all main attractions. Room was spacious and very clean. Bathroom was huge. At first room was very hard to find. Pulled up a picture on line and then was found easily. There is an elevator or many steps. Says it is on 2nd floor but more like 3rd or 4th if comparing to US, lol. Breakfast is included but is all packaged items. Many restaurants just outside of main door. Would diffinetly stay here again and recommend to others.

10/10

Exceptional

13 Oct 2017

Verified traveler

Nice hotel located conveniently

Pamela helped us with check-in and I have to say she really made the experience pleasant. The hotel itself is conveniently located close to all of the outstanding Florence locations. The room was clean and comfortable, and we were pleasantly surprised how large the room was for such a convenient location.

10/10

Exceptional

10 Oct 2017

Barbara

Beautiful little BnB-style hotel

We arrived a day early in Florence, and we booked this hotel last-minute for just one night. I wish we could have stayed there our entire vacation! Pamela is an attentive, helpful host. The location is perfect, right on the Piazza Signoria (sp?). The room was spotlessly clean and beautifully painted. The espresso machine was treat to use in the morning, too! I would stay here again, gladly!

10/10

Exceptional

25 Sep 2017

Barbara

Definitely would return!

The hotel was clean and safe. We were in a fabulous location with the Ufizzi and restaurants right there. Our room was spacious and lovely!!

Family

10/10

Exceptional

15 Aug 2017

Danielle

Good hotel

The location of this hotel is phenomenal. We thought it was good value for money and very central to everything you could want to do in Florence. You do need to get up some stairs and take an elevator, but the hotel was clean, comfortable and the staff was very friendly.

Partner

10/10

Exceptional

15 Jul 2017

Verified traveler

Great Value

Great location and place. Getting acess to the room is a little difficult without an active phone - we ended up asking the waiter at the restaurant next door to borrow his phone.

Partner

10/10

Exceptional

18 Jun 2017

David

Great location. Great local hotel.

The suite with a city view had amazing views of the city and is great for seeing the sights of the old city and is close to a range of great restaurants and shops. It is very well furnished and maintained.

Family

8/10

Excellent

11 Jun 2017

Jody

Soggiorno A great location

The hotel was in an awesome location and was walking distance to the local attractions. The bed was a little hard and the breakfast was just okay. Simple hotel but adequate for what we required. Would stay again. We stayed for two nights.

Partner

10/10

Exceptional

16 Oct 2016

James

Nice hotel

The hotel is in a piazza, the entrance is tucked between two restaurant's and you have to use your phone to get initial entrance and a code at the hotel door the first time. The instructions are provided to you with hotel confirmation. We didn't see anyone till the next morning. Very nice room. The staff was very friendly and helpful the next day. One caveat there's a bell tower 250 feet away and it chimes on the hour.

Partner

6/10

Pleasant

11 Oct 2016

Bruce

Bare Bones Accommodations

Potential guests should know that reception and staff is only on premises from 8:00 a.m. until 1:00p.m. And there are no English language TV channels. And that nearby church bells mark the hours from 6:00a.m. to 1:00 a.m. There was no kitchen facilities on the premises so no breakfast. Also no air conditioning available in early October caused us to open all available windows which meant church bells kept us awake almost all night.

Partner

10/10

Exceptional

27 Sep 2016

Verified traveler

We were very pleased.

Family

8/10

Excellent

22 Oct 2015

Eric

Great Place!

This place cannot be beat for location and accessibility! They are also very generous with recommendations on things to see and do in Florence. I have no complaints, whatsoever.

6/10

Pleasant

24 Sep 2015

Jon

Great Location - Average service and response:

Great location! However service was average, breakfast was on their schedule and the air condition failed one evening which made for a very hot night. We could not reach anyone for the air conditioning service issue and only a modest apology the next morning for this issue:

8/10

Excellent

29 Jun 2015

Verified traveler

Great location, good value

Really great location B&B. Room was clean. Had to climb a flight of stairs before even getting to the tiny elevator. Staff is not around all day but was available by phone.

Partner

10/10

Exceptional

15 Jun 2015

Philip

Best location in Firenze

Awesome location--in the Piazza with Uffizi & Palazzo Vecchio, lots of restauranteurs, main shopping area, walkable to everywhere, loved the location.
Very nice staff--Costanza & Fabricio very nice, helpful, want to help with everything,
Even when mechanical problems--staff worked hard & made amends..
Loved the stay.
Highly Recommended--best location in Firenze!

Family

10/10

Exceptional

21 Feb 2015

Verified traveler

Florence

Location is unbelievable and room was very clean and comfortable.

Family

10/10

Exceptional

05 Aug 2014

Verified traveler

We loved it

The location is amazing. Right in the Piazza! so beautiful! We arrived by car so that is a bit tricky but managed to find free parking about 3 streets away! There are parking garages but we arrived about 11pm so they were all closed so we had to find something on the street. Entrance to the hotel is literally just a door in between 2 little restaurants. One of the waiters peeked over and saw me having some trouble and told me what buzzer to push. You will have to carry your bags up a large flight of stairs before you get to the lift which takes you the rest of the way. the elevator is tiny and my 10 year old son rode up with the luggage and we walked up the stairs! He thought that was fantastic! The hotel seems to be a converted apartment which is hundreds of years old and very charming. This is Florence! We had a double bed and a pull out couch which at first glance you would think uncomfortable but we all slept great. We did not have a view but several of the rooms look right out onto the piazza so if you can, request a room with a view because it would be spectacular, especially at night. Walk out the door and you are staring at the Palazzo Vecchio. 5 minutes from Ponte Vecchio, could not be in a better spot. Hotel staff that we met in the morning were very, very nice. Room was clean and bathroom huge. A great, authentic, Florence stay. Would recommend it for sure.

8/10

Excellent

10 Jul 2014

JG

Clean and spacious

Right in the heart of Florence. Room was very clean and spacious. Note this is a converted appartment with a central greeting area with rooms fanning out - they all have their own bathroom. The management is very friendly but only on premises from 8am to 1pm. Don't bother with the breakfast - a coffee and a pastry. The only other drawback is you have to walk up a couple of flights of stairs then take an elevator.

Partner

10/10

Exceptional

19 May 2014

Tired Tourist

Best Location in Florence

Marvellous location in the main square. Walking distance to Uffizi, Main Art Galleries and major Churches. Numerous cafes. Welcoming, efficient staff. Good info on where to eat, book tickets,tours, car hire, parking etc. Free Wi-Fi, PC, printer and phone. Minor point, staircase to first floor then lift to reception on 2nd floor, only a problem if frail. Happy to return.

Partner

8/10

Excellent

18 May 2014

Verified traveler

Close to so much!

Really enjoyed our stay at this beautiful hotel. We were in the heart of all the wonderful historical sites and museums. Staff was very helpful and welcoming. They made very good suggestions for restaurants. One drawback was having to carry luggage up one flight of stairs, but when you have the chance to stay in a medieval building, it's worth it. I would not recommend having breakfast in the hotel as it is mediocre compared to the cafes close by. again that is a personal choice. We would stay again.

6/10

Pleasant

06 May 2014

CeeCee

Central Florence but noisy.

The staff was very helpful with our parking situation and our luggage but it was a real pain to drive to since it was in the center of town. Then we had to get our bags up to the room while one of us stayed with the car. Then we had to find the parking garage and battle the tourists in the street to get out of our way whie driving. Our room was clean and big but outdated and the room was right above a school so the kids getting out of class was a real noisy racket until 6:30pm. No breakfast included and the staff leaves everyday at 1pm. I think too expensive for what you get and would opt to stay near Santa Maria Novella next time. FYI- I have been to Florence 4 times and even lived there for a year.

10/10

Exceptional

26 Jan 2014

Keep travelling

Dream Stay

We were upgraded to the gold room. It was a huge apartment that looked directly in to The Square. We had views of the Duomo from our bed. Costanza was very helpful, both before we arrived and during our stay. We had a magical experience, we couldn't be happier. Thank you ladies.

10/10

Exceptional

07 Aug 2013

Javier

In the center of the city

Great location and very friendly host

6/10

Pleasant

31 Oct 2012

Rick

o.k. hotel but great location

Location, location, location is the best description for this hotel. It was located right on the square and was close to everything. Setting that aside, my wife and I thought the hotel was overpriced. The drinks in the minibar were expired-2011. The shampoo came in a small packet, no conditioner and no lotion. The staff was very friendly but were only onsite between 8:00 am and 1:00 pm and the location of the hotel was very difficult to find. If you arrive after 1:00, you must call them and someone will meet you. The bummer was the church bells which is located right next to you and so you will hear this every hour. We were exhausted so only heard it slightly and went right back to sleep.

4/10

Poor

14 Oct 2012

Verified traveler

Good location, no staff, don't ever drive there

The location of the hotel is great for walking and as a hub for exploring, so if you are booking on location alone, this is a good pick.

Summary - don't drive there, no staff, series of minor frustrations that added up to a relatively poor experience.

First, we made the mistake of trying to park our rental car nearby, which was a disaster. Google directions provided by the hotel were in 3 separate documents and in Italian, which was really dumb. We mistakenly thought that we didn't need all 3 documents, as it doesn't make sense to separate them. Luckily we also had other google directions, but they were wrong too, leading to a 3 hour journey where we ditched our car early at the airport and just cabbed it back from the rental car return.

There isn't actually any staff for the hotel, so there's no one to call a cab or help with any questions or needs. The outside buzzer worked, but if not, there was a 15 digit phone number to call we wouldn't have been able to if no one answered the budget given no phone abroad. To get into the hotel, since there's no staff, another 6 digit number needed to be saved. In other words, it was a decent amount of work just to get in and ensure we could use the hotel.

As we were checking out before 10:30am, we needed to scan and email our passports which added to the time spent.

Beds were hard, but that's standard for Italy. The internet had a frustrating ~20 char password, which is awful for any mobile device.