Name: Relais Uffizi
Address: Chiasso de' Baroncelli - Chiasso del Buco, 16, Florenz, 50122, IT

6/10

Pleasant

01 Aug 2026

Nishi

While the bathrooms were clean I was very disappointed to see a stain on my bedsheets.

2/10

Poor

02 Jul 2026

Parul

Firstly this hotel is on a side street and not easy to find. We arrived with two young children on an intense heat wave day to check in for a confirmed, family room booked through Expedia. At check-in we were told the air conditioning in our room was broken. They made no attempt to inform us in advance of the issue or rebook us into a different room. The front desk declined to move us to another room and offered only a refund — which doesn’t help when an equivalent room for the same dates now costs roughly double, leaving us to find and pay for alternative accommodation ourselves in peak summer heat.
When we asked to resolve it with the manager, Giulia, the front desk would not call her directly and said they were unable to reach her; our own later attempts to contact her also went unanswered. This was not a weekend check-in or a late night check-in that the manager is not available. She had instructed the front desk not to call her. For a 4-star hotel at this price, being unable to provide a functioning air-conditioned room, refusing to relocate us, and leaving guests with no way to reach management is a serious failure. A carefully planned family trip, badly let down by rude staff and missing manager. Whoever owns this hotel should evaluate. The hotel itself is not a 4 star either at best a 1 or 2 star. We would recommend travels AVOID this hotel.

Family_with_children

10/10

Exceptional

30 Jun 2026

Harkanwal

Absolutely

10/10

Exceptional

29 Jun 2026

Mohammad

Excellent location in the central area of everything you need to see in Florence… amazing customer service and great welcoming staff so helpful.. if you are coming to Florence and want to be in the best hotel and have the best experience in the best location ever this is the hotel you want to be “ definitely “

Family

10/10

Exceptional

28 Jun 2026

Jeremy

Excellent service and staff, a gorgeous boutique hotel.

8/10

Excellent

27 Jun 2026

Cindy

The location of the hotel can’t be beat, the dining room overlooks Piazza Signoria and a 1 minute walk to the Uffizi. We traveled with our 5 year old and booked the larger room which is very spacious and they turned the chaise into a small toddler bed which was perfect. Room and bathroom were clean, and we had no run-ins with cleaning staff nor did we ever come back to room not being serviced, which can be an issue when you return early afternoons for toddler naps.

Not 5 stars because the entrance of the hotel is not accessible by car and this was our first impression. They should give you clear instructions on where to direct your taxi and how to walk to the hotel from the drop off. There’s no street level lobby or porter so it’s just not easy. Again being left of the street not knowing how to get to the hotel when you first arrive is not fun.

Family_with_children

10/10

Exceptional

17 Jun 2026

robert

Great location for our purposes and centrally located.

Breakfast was good and the room was quiet.

Partner

10/10

Exceptional

13 Jun 2026

Uday

The property was amazing. It was right next to Uffizi gallery but was still very spacious. Staff was very friendly. Brunch was excellent, much better than expected. Would definitely stay there again

Family_with_children

6/10

Pleasant

10 Jun 2026

Katherine

For more than 20 years I have been staying at this property. The accommodations are cavernous, clean and have everything you need. The breakfast staff are wonderful and very accommodating. The desk staff are surly and uninterested. They will do only what is necessary and don’t appear to care if you have a good experience. Most hotels ask if you had a good stay but, staying in line with the surliness we experienced right from pressing the intercom to enter the property, they didn’t bother to ask. They weren’t rude but they couldn’t care less either. So glad I spent my money there!
Either way, the property is well placed, clean, cool and comfy.
Would stay again purely for convenience and location but it creeps up my back when one has so many options for places to stay and the staff are apathetic.
Why work in customer service if you don’t like people or is it simply tourists?

10/10

Exceptional

08 Jun 2026

Harjeet

Nice, Clean Hotel.
Close walking distance to all areas of Intred”st.
Excellent Hositality.
Staff very friendly and helpful.
Braeafast options 10/10. Breakfast cafeteria staff super Friendly some.

Partner

8/10

Excellent

03 Jun 2026

Rachel

Breakfast was wonderful. Location is great. We had 2 rooms one the bed was very hard the other was soft. Rooms were mildly noisy we heard banging in and off through are stay. We used transportation which was good.

Family

10/10

Exceptional

28 May 2026

Rachel

The room was large, clean, and comfortable, and location was very convenient, central to sights. What really stood out to us was the excellent and kind staff. They were incredibly helpful during our stay, from getting us a dinner reservation last minute to finding a doctor to come to us when our baby became ill during the trip. I would absolutely stay here again.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Roseanne

Beautiful property. Delicious breakfast. Fabulous location and view. 24 hour staff made scheduling easy!

Partner

8/10

Excellent

05 May 2026

Jenny

.

10/10

Exceptional

28 Apr 2026

Jennifer

The room was spacious and convenient central to all shops and restaurants.

Partner

8/10

Excellent

31 Mar 2026

Juan Manuel

Buen desayuno, un poco de ruido la calle exterior. Muy lindo el hotel. Todos los elementos de la habitación de muy buena calidad.
Quedaron de conseguirnos un taxi a las 4;30 am y nunca llegó. Eso nos complicó mucho la ida al aeropuerto.

8/10

Excellent

05 Mar 2026

Brigitte

We had a great stay at Relais Uffizi. Hotel room was lovely and clean with a great breakfast. Excellent location to see all the key sites. The Wifi was not great and had no access in our room only in main areas.

Partner

10/10

Exceptional

26 Feb 2026

Ryan

The room was stunning, it was large, the bed was comfy and the design was unique. Staff were very friendly and helpful.

Partner

8/10

Excellent

09 Feb 2026

heidi

T

10/10

Exceptional

05 Jan 2026

Sonour

Excellent

8/10

Excellent

05 Dec 2025

Alison

very nice hotel, the only reason for not 5 star is that our room was very close to reception and we found it quite noisy, phone ringing early, talking guests and activity. The other small detail is the extra flight of stairs where elevator stops ,(we managed but not ideal for some guests who might find his difficult), room was attractive, breakfast exceptional, and location is perfect!

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Man Ling

The staff are very nice and attentive. Amazing room created inside a historical building with nice classic vipe. The room is well kept. Very minor issue if your gadgets are different from Italian sockets. Found that even if i use the international converter, the sockets that are the 3 holes standard in Italy will not work. This means the available working sockets is less (only 2 in my room). But that does not change the overall pleasant experience.

Self

10/10

Exceptional

18 Oct 2025

Frank

Phenomenal location!

Leisure Family

6/10

Pleasant

17 Oct 2025

Jeff

Didn’t eat there

Leisure Friends

10/10

Exceptional

10 Oct 2025

Sylvia

A very nice hotel off of a small alleyway. Great location. The hotel has an elevator. The breakfast was delicious with the dining area overlooking Piazza Signoria. The room was nice, the bathroom was great with 2 sinks and with a large shower but bathrobes were not provided as stated. The room overlooked another roof. A better view would have been preferred but we didn't actually spend much time in the room. Staff was friendly.

Leisure Partner

8/10

Excellent

05 Oct 2025

Kimberly

Overall the property was so nice. The breakfast included with your stay is soooo delicious! That was a real treat. Fresh squeezed orange juice, chef prepared meals, and tasty assorted pastries and parfaits.

The staff were so kind and helpful. They went above and beyond to help us.

My one complaint. There are a lot of mosquitoes inside of the property. I left with several bites. We killed several in our room, and there were mosquitoes flying around at breakfast and the staff at the front desk. So that was a bummer, but besides that everything else was lovely.

10/10

Exceptional

24 Sep 2025

Teresita

The staff is so helpful especially the front desk . He’s friendly , polite , have a nice smile despite asking several favor .
The breakfast is very good . They have delicious home made pastries and bread . They cook the eggs , any preference as part of the free breakfast .
They have freshly squeezed orange juice , which is not common now a days in European hotels. They used to , but a lot of the hotels omit that now . They give you now box orange , which is not good for you

Business_and_leisure Family

10/10

Exceptional

02 Sep 2025

Kris

Great stay at this hotel highly recommend we would definitely return. Clean chic walkable to everything all the great sights and places you would want to see are within a few minutes walking distance.

Leisure Friends

10/10

Exceptional

29 Aug 2025

Mubera

The location is excellent and within walking distance of all major attractions. Staff and breakfast was excellent, they prepared and packed breakfast for us on two mornings when we had to leave early for day trip and for early flight. The only thing is entrance is a bit tucked away which is actually good. Felt like luxury rooms and bathrooms to us. Now if you are used to Ritz Carlton and Four Seasons this is still a 4 star tailored hotel (not a 5 star) and for us the service was 5 star!!

Leisure Family

10/10

Exceptional

28 Aug 2025

Ariana

We had an unforgettable stay at Relais Uffizi! The room was beautiful, very comfortable bed and linens. The most important part amazing air conditioning. We love our AC and it’s cold! The breakfast was really good, with a beautiful view of the square. Very walkable area close to everything. The people here are top notch very good customer service. Thank you!

Leisure Partner

10/10

Exceptional

02 Aug 2025

Belinda

Large room and fantastic location all the main attractions are walkable
The only thing missing was a small table with chairs is really needed

Leisure Partner

10/10

Exceptional

22 Jul 2025

Kerri

This is what boutique hotels should aspire to be!
great service, stylish but well designed rooms. Spacious rooms, beautiful, lots of attention to detail.
This plus great service, terrific staff. Scared to let too many people know about this one !

Leisure Partner

10/10

Exceptional

14 Jul 2025

Lisa

Beautiful, clean, quiet. Very kind staff. Ideal location.

Leisure Family

10/10

Exceptional

14 Jun 2025

Scott

This was an absolute hidden gem. The young woman who checked us in was so welcoming, she was the star of an exceptional staff. While hidden down an alley, you couldn’t ask for a better location. The breakfast was great, the rooms were clean & beautiful, Our new favorite place in Florence!

Leisure Family

10/10

Exceptional

21 May 2025

Michael

O

We had stayed at the Relais Uffizi before, some years ago and wanted to return for a further visit to Firenze. In particular we liked the location, and being able to look out over the Plaza Signoria from the breakfast room. Service by the waiters in the dining room was first class and the breakfast's excellent and healthy. Reception staff friendly and helpful. We had a very large walk in shower. Beds were comfortable. Highly recommended.

Partner

8/10

Excellent

07 May 2025

Edward

The property was in close proximity to all sights. At night there was an alley that was very noisy and echoed

Leisure Partner

10/10

Exceptional

07 May 2025

JAY

Great place

Great staff and great breakfast.

Partner

10/10

Exceptional

29 Apr 2025

Rick

Property is centrally located and very close to the Roma termini station. It is walkable to most attractions. The room was updated and comfortable. However, the building itself could use some updates as the floors and walls had a lot of blemishes, and the windows could not close entirely allowing more noise at night. Overall, we do recommend this property as the experience was pleasant.

Leisure Family

8/10

Excellent

25 Apr 2025

Michael

Central. Small. Great location.

Leisure Partner

8/10

Excellent

21 Apr 2025

Alexandra

This was a great hotel in a great location. Short walks to Ponte Vecchio, the Duomo, etc. There was a wine window right outside the hotel. The only thing is the hotel had air conditioning but we couldnt use it in April. It was warm for us and we had to open the windows to cool off our room, which is normally fine but, mosquitoes kept coming in and I ended up with at least 10 bites over a few days. So uncomfortable. The room itself was great, comfortable bed, nice shower, very clean..

Leisure Friends

10/10

Exceptional

22 Mar 2025

Eric

Great for my family of four with ample space and the location is super convenient to walk the city. Only downside was that WiFi wasn’t reliable but perhaps that’s a challenge anywhere because everything is made of thick stone walls.

Leisure

10/10

Exceptional

11 Mar 2025

Patricia

Charming boutique hotel. Ample-sized bathroom. Very comfortable and clean. The included breakfast was above expectations, and if you’re lucky you’ll get a table with a view of the Piazza della Signora. Would absolutely stay here again.

Leisure Partner

10/10

Exceptional

07 Mar 2025

Cynthia

WOW! What a wonderful staff we encountered at Relais Uffizi, Taylor made Hotel. I was sick with food poisoning when we arrived early on our checkin day. Dahlia & Lorenzo were phenomenal in helping set us up in the lounge until our room was ready, provided me with soothing beverages and were quite attentive.
Once our room was ready, we settled into the beautiful black & white decorated suite as an upgrade. Needless to say I slept most of the afternoon, and the staff checked on me several times through the evening.
The hotel is incredibly clean, well decorated, and the breakfast each morning was very tasty! Lorenzo is the pastry chef, and Gina was out server most mornings. Both with wonderful customer service skills.
The property does have a lift/elevator, and it was much appreciated. The entire staff, from the front desk, kitchen & cleaning crew were wonderful!
The Relais Uffizi was the best place we stayed in our 2 weeks in Italy, not only for the perfect property location on the piazza by the Uffizi, but because of the staff. A /5 star rating. We will absolutely return for our next trip to Florence!!

Leisure Partner

10/10

Exceptional

24 Feb 2025

Barry

An incredible location, wonderful staff and a beautiful hotel.

Partner

10/10

Exceptional

01 Dec 2024

marco

Very clean .

Business_and_leisure Self

10/10

Exceptional

28 Oct 2024

Armond

Great week long stay!

Very enjoyable stay. Close to many attractions. In the shadow of Uffizzi gallery. Blocks away from Duomo complex. Was able to walk to the train station from the hotel. Staff were exceptionally friendly and accommodating.

Partner

8/10

Excellent

11 Oct 2024

John

Located on a main square of Florence. Centrally located.

Leisure Partner

6/10

Pleasant

16 Sep 2024

IRIT

Staff very rude

10/10

Exceptional

12 Sep 2024

Nancy

This is a hidden gem! Wonderful staff and delightful rooms in the heart of Florence with easy access to all the great tourist attractions. It is a quiet and relaxing space. I would definitely return.

Leisure Friends

10/10

Exceptional

27 Aug 2024

Jonathan

Excellent hotel

10/10

Exceptional

13 Aug 2024

Anna

Loved our time here! It was hard to find at first, but we came to love how it was hidden in an alley near a very busy spot - made it feel like a little oasis! Staff was positively delightful and eager to help and accommodate

Leisure Partner

10/10

Exceptional

09 Aug 2024

Verified traveler

Great hotel in a super location in Florence

Excellent hotel with very spacious, clean rooms in a fantastic location in Florence. The staff was most accomodating and helpful. The bathrooms in the rooms were large, clean and exceptionally well appointed. With no direct car access, a usual Florence challenge, getting to the hotel entrance with luggage is not easy though.

Friends_and_family Family

8/10

Excellent

07 Aug 2024

Diva

The location
The place
The staff
all great

Leisure

10/10

Exceptional

01 Aug 2024

Philip

Great option, must visit again.

10/10

Exceptional

11 Jul 2024

Verified traveler

Great stay

Always an enjoyable stay at this little gem! The location is perfect and accommodations are lovely. We have always been lucky enough to get the larger rooms, and know some have complained about the size of some rooms, but for the location, service and atmosphere of hotel, I think it’s always a great value.

Friends_and_family Family

10/10

Exceptional

11 Jul 2024

Jennifer

Great location. Beautiful room and nice breakfast.

Leisure Partner

10/10

Exceptional

05 Jul 2024

Lynn

This property is a hidden gem! we have traveled all over Europe and this is now one of my favorite hotels. It's right in the heart of all major places to go. To find it, you need to ask. It's hidden away on several side streets. The restaurants near the hotel were some of the best food we had in Italy. Bed and bedding was incredible, which is hard to find in Europe, even in 5 star hotels. This is a 10 stars. I would stay again.

Leisure Family

8/10

Excellent

23 Apr 2024

Alex

We loved our stay here, the breakfast was amazing and all the staff were very friendly. We just found our room to be cold and the heat control was difficult to maintain

Leisure Partner

8/10

Excellent

23 Apr 2024

Martin

Great Location, style and comfort

This is the perfect hotel to visit Florence. The location is very convenient to the Uffuzi and Palazzo Vecchio. The breakfast was wonderful and the view from the lounge/breakfast room was onto the square. My only complaint is that when we were there it was cold and rainy and the heat in the hotel was off. Our room was cold and uncomfortable for that reason but I cannot really leave a bad review because of it as we were there in an off week where the temperature the week before was in the upper 20C. If/when we come back to Florence it will be to this hotel. It was a hidden oasis!

Partner

10/10

Exceptional

20 Apr 2024

Giovanni

What a gem of a hotel. The front desk personnel are Fantastic, breakfast was delicious and presented in a very elegant way. Our room was stylishly appointed and the bed very comfortable. Overall 10 out of 10.

Business_and_leisure Family

10/10

Exceptional

18 Apr 2024

Nancy

Impeccable service all around ! First class! Amazing location! Right off the piazza and next to the Uffizi museum. Delectable made to order breakfasts. The staff here helps with absolutely everything.

Leisure Family

10/10

Exceptional

12 Apr 2024

Robert

The staff were excellent.

Leisure Family_with_children

10/10

Exceptional

05 Apr 2024

Melanie

A hidden gem, this hotel was a real find. The staff went out of their way to make our stay first rate - especially the chef Lisa, who made us load of vegan treats for breakfast. The location is amazing, very central, but fairly quiet. We can’t wait to come back!

Leisure Family

8/10

Excellent

11 Mar 2024

Barry

Very nice staff and accomodations...

But, we were on 3rd floor, and boiler stopped working. Staff was a comodatingvand put us in another room, but TV did not wirk in that room. I think just random problems, we would certainly come back.

Leisure Family

10/10

Exceptional

27 Dec 2023

Lorenzo

Great hotel, amazing location!!

We had a great stay! It’s conveniently located next to everything in Florence! The staff were very nice and attentive to our needs! Highly recommend for people who want to have a nice 2-3 day stay in Florence :)

Partner

8/10

Excellent

04 Nov 2023

Margaret

Wonderful staff. Great location and lovely breakfast room.

Leisure Partner

10/10

Exceptional

01 Nov 2023

Gokul

Cleanliness and the location.

10/10

Exceptional

20 Oct 2023

Cathy

The staff was lovely. The chef even prepared a pitcher of ice tea for me. They were all so gracious and offered assistance with taxis, reservations and information.
In addition, the complimentary breakfast was excellent.

Leisure Family

10/10

Exceptional

18 Sep 2023

Darlene

Our room was beautiful! The view from the breakfast area was fabulous. We did not realize until we were there that the location was so near Uffizzi. We wish we had booked more time there. We definitely will stay there longer next time.

Leisure Partner

10/10

Exceptional

14 Aug 2023

Renee

A woderful hotel in a fantastic area of Rome. The staff is terrific. The hotel is very nice, clean and not too large so you feel quite at home.

Leisure Family

10/10

Exceptional

30 Jul 2023

Suzanne

The hotel was beautiful and in the heart of Florence! The locations was in walking distance to everything, the staff was very accommodating with our large group in the lounge area and overall the service was fantastic. Highly recommend this hotel!

Leisure Family

10/10

Exceptional

29 Nov 2022

Mark

The hotel is beautiful and the staff were friendly and helpful. The family room we stayed in was big and the bathroom was palatial. The breakfast was tasty and served in a beautiful room overlooking the piazza. We were a few minutes walk from the Uffizi Gallery and the Duomo. The hotel entrance is located on a small lane between streets. Follow the instructions from the Piazza della Signoria and look up for the hotel flags on the lane. Treat yourself and stay here.

Leisure Partner

10/10

Exceptional

29 Oct 2022

Lizbeth

Central location to the heart of Florence. Comfortable rooms and gathering area. Helpful, attentive staff.

Outside alley noise could be loud.

Leisure Family

10/10

Exceptional

24 Oct 2022

Kizbeth

Great location, superb rooms, polite and help-full staff, deluxe comfort mattresses, terrific breakfasts.

Certain rooms can experience noise from the outside

Leisure Friends

2/10

Poor

14 Sep 2022

akshay

Not worth the price

The deluxe room did not match the images on the hotels.com page. The room was a lot smaller than what the images showed. The front desk just shrugged it off.
One very slow elevator which is the only way to get to the room on the third floor.
Trash bags with what seemed like construction debris all around us for the whole trip.

Partner