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Portrait Firenze

Florence · Italy

Lungarno Acciaiuoli, 4View location

9.8/10Excellent323 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.8/109.8
Condition9.8/109.8
Location10.0/1010.0
Neighborhood9.8/109.8
Amenities9.4/109.4
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  • Sustainability certification
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Portrait Firenze

Right from the heart of the historic city and in the golden light of the Arno, you can bask in the enchanting light of the 'brightest star of Italy', surrounded by its artistic and architectural treasures and just steps from the slickest fashion stores and artisanal heartlands.

Featuring panoramic views of Florence and the Arno River, this establishment offers luxurious rooms with handcrafted furniture. This hotel is 30 metres from the famous bridge Ponte Vecchio. The suites come with bathrooms provided in Carrara marble.

Your room has a minibar, but you can also enjoy a cocktail downstairs in the club lounge. Piazza della Signoria is a 5-minute walk from the property, and the Cathedral of Santa Maria del Fiore is 600 metres away.

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With a stay at Portrait Firenze - Lungarno Collection, you'll be centrally located in Florence, steps from Ponte Vecchio and 8 minutes by foot from Piazza di Santa Maria Novella.

This family-friendly hotel is 0.6 mi (0.9 km) from Piazza del Duomo and 0.2 mi (0.3 km) from Piazza della Signoria. Make yourself at home in one of the 37 guestrooms featuring refrigerators and microwaves. LCD televisions with digital programming are available for your entertainment, and iPads are also provided.

Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services.

For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager DCA ESG Sustainable GSTC Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Up to 3 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT048017A1MOLICJPD
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 50 per person
    • Airport shuttle fee: EUR 70 per vehicle (maximum occupancy 2)
    • Covered valet parking fee: EUR 60 per day
    • Pet fee: EUR 50 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    English

    Italian

    French

    Spanish

Nearby attractions

Arno River 0.1 km / 0.1 mi
Ponte Vecchio 0.1 km / 0.1 mi
Via de' Tornabuoni 0.2 km / 0.1 mi
Salvatore Ferragamo Museum 0.3 km / 0.2 mi
Via de' Calzaiuoli 0.3 km / 0.2 mi
Palazzo degli Uffizi 0.3 km / 0.2 mi
Piazza della Signoria 0.3 km / 0.2 mi
Via Maggio 0.3 km / 0.2 mi
Uffizi Gallery 0.3 km / 0.2 mi
Palazzo Vecchio 0.4 km / 0.2 mi
Piazza della Repubblica 0.4 km / 0.3 mi
Strozzi Palace 0.5 km / 0.3 mi
Accademia Italiana 0.5 km / 0.3 mi
Santo Spirito Basilica 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2013
  • Total number of rooms: 37
  • Number of floors (main building): 7
  • Double rooms: 6
  • Suites: 31
  • Studios: 11
  • Family rooms: 7
  • Connecting rooms
  • hotel
  • American Express
  • EC
  • Diners Club
Show 46 more facilities & services
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • GarageExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Bikes available: 2
  • Towels and bed linen
  • CaféExtra charge
  • Bar
  • Restaurant
  • Highchairs
  • Air conditioning in Restaurant: 1
  • Audio-visual equipment rental
  • GSTC Criteria
  • Breakfast buffet
  • À la carte lunchExtra charge
  • À la carte dinner
  • Vegetarian mealExtra charge
  • Vegan mealExtra charge
  • LGTBIQ friendly
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Online check-in
  • Online Check-out
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Portrait Firenze

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LUXURYSTUDIO • LUXURYSTU.LX

    Photos are not available for this room type.

    Portrait Firenze

    STUDIO LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 120 m²SUI.ST-2

    Photos are not available for this room type.

    Portrait Firenze

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    120 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-3

    Photos are not available for this room type.

    Portrait Firenze

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR SEA VIEWDouble or Twin • SUPERIOR SEA VIEWDBT.SU-VM

    Photos are not available for this room type.

    Portrait Firenze

    Double or Twin SUPERIOR SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Portrait Firenze

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Portrait Firenze

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Portrait Firenze

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO RIVER VIEWSTUDIO • RIVER VIEWSTU.RV

    Photos are not available for this room type.

    Portrait Firenze

    STUDIO RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Portrait Firenze

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 40 m²STU.ST
    STUDIO STANDARDPhoto unavailable4 photos

    Portrait Firenze

    STUDIO STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Satellite TV
    • Electric Kettle: 1
    • Telephone in the bathroom
    • Soundproof room
    • Housekeeping
    • Towel menu
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • DVD player
    • 220V power supply
    • Turndown service
    • Bluetooth speaker
    • Cot on demand
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchen utensils, plates & cups
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival: 1
    • Bathtub: 1
    • Shower
    • Bathroom

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Portrait Firenze

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE WITH VIEWSSTUDIO • DELUXE WITH VIEWSSTU.DX-WV

    Photos are not available for this room type.

    Portrait Firenze

    STUDIO DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Portrait Firenze

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEW • 1 Bedroom • 85 m²SUI.RV
    SUITE RIVER VIEWPhoto unavailable5 photos

    Portrait Firenze

    SUITE RIVER VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    85 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV

    Room amenities

    • Bathtub: 1
    • Electric Kettle: 1
    • Dining Area
    • Telephone in the bathroom
    • Housekeeping
    • Towel menu
    • Satellite TV
    • Make-up mirror
    • Slippers
    • Desk
    • Toiletries
    • DVD player
    • 220V power supply
    • Turndown service
    • Cot on demand
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Radio
    • TV
    • Direct dial telephone
    • Bathroom
    • Shower
    • Hairdryer

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 60 m²SUI.ST-1
    SUITE STANDARDPhoto unavailable6 photos

    Portrait Firenze

    SUITE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Room amenities

    • Kitchenette
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • DVD player
    • Kitchen utensils, plates & cups
    • Bathroom
    • Shower
    • Bathtub: 1
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Telephone in the bathroom
    • Electric Kettle: 1
    • Bathrobes
    • Pillow menu
    • Toiletries
    • Desk
    • Cot on demand
    • Turndown service
    • 220V power supply
    • Towel menu
    • Satellite TV
    • Slippers

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PRESTIGESUITE • PRESTIGE • 1 Bedroom • 56 m²SUI.PT
    SUITE PRESTIGEPhoto unavailable6 photos

    Portrait Firenze

    SUITE PRESTIGE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PT

    Room amenities

    • Bathroom
    • Electric Kettle: 1
    • Telephone in the bathroom
    • Soundproof room
    • Housekeeping
    • Towel menu
    • Satellite TV
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • DVD player
    • 220V power supply
    • Turndown service
    • Bluetooth speaker
    • Cot on demand
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchen utensils, plates & cups
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival: 1
    • Shower

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Portrait Firenze

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE RIVER VIEWSTUDIO • DELUXE RIVER VIEW • 1 Bedroom • 49 m²STU.DX-RV
    STUDIO DELUXE RIVER VIEWPhoto unavailable5 photos

    Portrait Firenze

    STUDIO DELUXE RIVER VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-RV

    Room amenities

    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchen utensils, plates & cups
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Electric Kettle: 1
    • Telephone in the bathroom
    • Soundproof room
    • Housekeeping
    • Towel menu
    • Satellite TV
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Toiletries
    • Desk
    • DVD player
    • 220V power supply
    • Turndown service
    • Bluetooth speaker
    • Cot on demand
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1
    • Safe
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Portrait Firenze

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PRESTIGESUITE • PRESTIGESUI.PT-1

    Photos are not available for this room type.

    Portrait Firenze

    SUITE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PT-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Portrait Firenze

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 58 m²SUI.ST
    SUITE STANDARDPhoto unavailable7 photos

    Portrait Firenze

    SUITE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    58 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Slippers
    • Towel menu
    • Cot on demand
    • Bluetooth speaker
    • Turndown service
    • 220V power supply
    • DVD player
    • Toiletries
    • Desk
    • Bathrobes
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival: 1
    • Bathtub
    • Shower
    • Bathroom
    • Electric Kettle: 1
    • Housekeeping
    • Satellite TV
    • Make-up mirror

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Portrait Firenze

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV-1

    Photos are not available for this room type.

    Portrait Firenze

    SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-1

    Photos are not available for this room type.

    Portrait Firenze

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR RIVER VIEWSUITE • SUPERIOR RIVER VIEW • 1 Bedroom • 52 m²SUI.RV-SU
    SUITE SUPERIOR RIVER VIEWPhoto unavailable6 photos

    Portrait Firenze

    SUITE SUPERIOR RIVER VIEW

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV-SU

    Room amenities

    • Electric Kettle: 1
    • Soundproof room
    • Towel menu
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Pillow menu
    • Cot on demand
    • Turndown service
    • 220V power supply
    • DVD player
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival: 1
    • Bathtub: 1
    • Kitchen utensils, plates & cups
    • Individually adjustable heating
    • Safe
    • Living room: 1
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Portrait Firenze

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Portrait Firenze

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH VIEWSSUITE • SUPERIOR WITH VIEWSSUI.SU-WV

    Photos are not available for this room type.

    Portrait Firenze

    SUITE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Portrait Firenze

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Portrait Firenze

9.8
Excellent
323 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.8 /10
Condition
9.8 /10
Location
10.0 /10
Neighborhood
9.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
04 May 2026
Matthew
The staff was fantastic. Very helpful. The location is great.
Partner
10/10
Exceptional
03 Apr 2026
Laura
The rooms are beautiful and immaculately kept. The staff is so personable and thoughtful. The location is unmatched highly recommend this hotel!
Family_with_children
10/10
Exceptional
20 Dec 2025
David Gregory
Superb style, service and staff. Stay here
Partner
10/10
Exceptional
17 Nov 2025
LEI
Great location and got fantastic service from the hotel. Room was very clean and comfortable. Definitely my first choice for staying in Firenze!
Leisure Partner
10/10
Exceptional
31 Aug 2025
Guninder Bir Singh
Amazing
Leisure Family_with_children
10/10
Exceptional
03 Aug 2025
JORGE A
El hotel está muy bien ubicado, caminando tienes todo cerca, las habitaciones muy bonitas y amplias, estuvimos con vista al río y las vistas desde ahí son muy bonitas, el Servicio en general del hotel está excelente, muy recomendable.
Tiene restaurante a nivel del río, pero creo que
Le falta una terraza (bar o restaurante) para que la experiencia sea mejor.
Friends_and_family Family
10/10
Exceptional
30 Jul 2025
Sarah
Perfect
8/10
Excellent
05 Mar 2025
Jason
The hotel was very nice however there was construction below us. Additionally, the restaurant and bar were not open due to renovations.
Leisure Partner
10/10
Exceptional
29 Dec 2024
Jeffry Ira
Top shelf in every respect
Leisure Family
10/10
Exceptional
27 Nov 2024
Brynette
Beautiful location with an excellent view of the bridge. Excellent, attentive staff, beautiful rooms.
Leisure Family
10/10
Exceptional
21 Oct 2024
John
Probably the best hotel I’ve ever stayed at. Amazing service and fantastic restaurant, close to everything!
Leisure Self
6/10
Pleasant
15 Sep 2024
Marie-Claude
The hotel is well situated, within walking distance of all the tourist attraction.
However it is Not worth the price & a 4⭐️ at best.
The hotel faces the water, which is nice. But the view from my room was the inside of an office building!!!
The alley between the buildings was used for delivery very early in the morning. That plus the cafe downstairs was very noisy.
Staff was a hit or miss. Some were very competent & nice. One man in particular was very pushy, looking for a tip. He also gave me wrong information & ignored my requests.
The restaurant has very limited choices.
Leisure Self
10/10
Exceptional
02 Sep 2024
Jeffrey
NA
Leisure Partner
10/10
Exceptional
29 Apr 2024
Zara
I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence :

- welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room)
- the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and booked great restaurants)
- easy interaction by text message - immediate responses
- very warm and patient staff
- beautiful rooms (you feel you just hired a coveted interior decorator who redid your home- that’s right - rooms do NOT feel generically hotel-y, instead it’s like you are in a ln elegant but comfortable home- plush couches and chairs.)
- location- around the corner from all major tourist destinations, overlooking Ponte Vecchio but the entrance is much quieter.
- will return and stay there every time we are in Florence
Leisure Family
10/10
Exceptional
29 Feb 2024
Nayef
Lovely location in the heart of Florence
10/10
Exceptional
08 Nov 2023
Nawaf
Great hotel, great staff, I enjoyed so much
Leisure Family
10/10
Exceptional
09 Oct 2023
Guy
Excellent service and staff and room was really well appointed with good quality linen and bathroom products. Would definitely recommend it. Only slight issue was with breakfast where the service at times was slow and the food from the buffet was not especially inspiring but a minor grip which would not stop us from going back.
Leisure Family
10/10
Exceptional
18 Jun 2023
Justin

Fantastic hotel in a great location

Great boutique hotel in an amazing location - can’t ask for better views of Ponte Vecchio - sitting outside for breakfast or a late afternoon Aperol watching people ambling by is magical - the view of the bridge from our 3rd floor suite was stunning
Partner
10/10
Exceptional
15 Nov 2022
Alexander
This is one of the most beautiful hotels I have stayed in. The view of the Arno and the Ponte Vecchio from my hotel room were a wonderful memory.
Business_and_leisure
10/10
Exceptional
17 Oct 2022
Peggy
The minute you walk through the door at Portrait you are taken care of and pampered. The room is exceptional in every way from the dishwasher to the toiletries. The staff is unsurpassed in their desire to please & serve you. This property is exceptional & I would rate it above the Four Seasons chain. Maybe only the One & Only chain exceeds it. Thank you to all the staff for making our stay memorable.
Leisure Family
10/10
Exceptional
13 Oct 2022
Peggy
This property is unsurpassed in every way. The room with an amazing view was perfect and included anything a client would want from a flat iron to a checkin treat and drink. The staff catered to every need and request in a timely manner. There is nothing I would change. We will definitely return to the perfect hotel in the perfect location.
Leisure Family
10/10
Exceptional
06 Sep 2022
Eileen
Beautiful hotel with excellent staff, wonderful restaurant on the premises and beautiful views of the river.
Leisure Partner
10/10
Exceptional
17 Apr 2022
Verified traveler

Top Notch Service

Upon arrival, our bags were whisked away and we were offered welcome drinks. It was mid afternoon and we were hungry, but many restaurants were closed. The staff quickly made a recommendation and called the restaurant to reserve a table for us. At night, a menu of different pillows were offered.

Overall, the location was perfect. The room itself was clean though not overly spacious. The service was top-notch. Highly recommend if you’re willing to splurge a bit.
Friends_and_family Family
10/10
Exceptional
21 Mar 2022
john
Staff and the hotel itself were fantastic, couldn’t fault it on any level!
Leisure Partner
10/10
Exceptional
01 Feb 2022
Talal

Portrait

The stay was great , the staff was great 👍
Partner
2/10
Poor
23 Sep 2021
Mazen
It's not a hotel. It's more like furnished service apartment with bad quality in service.
Leisure Friends
10/10
Exceptional
29 Jul 2021
Gina

Best stay in Florence

Unbelievable experience. I can’t wait to go back.
Friends_and_family Family
10/10
Exceptional
24 Jul 2021
Gina
Everyone from the housekeeping services to the restaurant could not have been more welcoming. I had personal escorts walking me to different offsite locations (ATM, Salon, etc.) just to be just I made it.
I will definitely be a return guest.
Friends_and_family Family
10/10
Exceptional
22 Jul 2021
Verified traveler

🇦🇪

I was phenomenal
Friends_and_family Friends
10/10
Exceptional
06 Oct 2020
robert
Very nice accommodation in the heart of Florence
Friends_and_family Family
10/10
Exceptional
01 Aug 2020
AndrewC
From the moment we arrived, we were looked after and made to feel like our stay really mattered to all of the excellent staff.
After messaging the hotel in advance through the Expedia app to ask about car parking, they met us at the hotel entrance and parked the car for us in a local garage.

The hotel is situated overlooking the Ponte Vechio bridge, which is one of the finest views in Florence. The architecture is unspoilt and you feel like you are immediately transported to the Renaissance period.

Inside the hotel, the design is Sophisticated with a meticulous attention to detail. We’re here in the middle of Covid and the place is spotlessly clean. Masks are worn inside the communal places and hand sanitizers are positioned discreetly for our use.

As it’s an Expedia VIP hotel, we received both a bottle of Prosecco and also a room upgrade. The upgrade probably due to less demand during covid. ( the hotel is usually sold out in the high season. )

We’re staying with 3 children and all the staff have been excellent with them. Especially Francesco and Carolina who looked after us on arrival.

A visit to the Uffizi galllery was made easier, by the hotel, as they arranged for ‘skip the line’ tickets. Massively appreciated in the heat of the day.

The rooms overlooking the Ponte Vechio round off what has been a fantastic visit.
When we come back to Florence, we’ll be booking the Portrait hotel again for sure!



Leisure Family_with_children
10/10
Exceptional
09 Feb 2020
BB
This hotel was stunning and the staff went above and beyond to make our stay extremely memorable
Leisure Partner
10/10
Exceptional
19 Jan 2020
Verified traveler
Best hotel in town. Location and service are perfect
Leisure Partner
10/10
Exceptional
31 Dec 2019
AAA
A very nice hotel at the best location and with amazing service!
Leisure Family
10/10
Exceptional
29 Nov 2019
AA
amazing staff.
design of the room is weird specially bathroom levels and shower space, elevators are very slow and the one that gets to the room I got is a service elevator which made it annoyingly late every time I needed to use it.
Leisure Partner
10/10
Exceptional
27 Oct 2019
Portrait
Excellent staff help. Catered to all of our baby's needs.
Friends_and_family Family_with_children
10/10
Exceptional
20 Oct 2019
Verified traveler
Location is perfect.. nice staff.. room size is spacious
Leisure Self
10/10
Exceptional
20 Sep 2019
Verified traveler
Great location, right in the middle of things in Florence. Room technology was impressive. Was able to stream my tidal music right into the house speakers in the room. Really cool. What was most impressive was the team members that helped us have a great time. This will be our new hotel of choice when we visit Florence again.
Leisure Family
10/10
Exceptional
01 Sep 2019
Verified traveler
We will recommend this property to all of our friends and play to stay here again. A truly 5 Star boutique Hotel in the heart of Florence (steps away from Ponte Vecchio).
Leisure Family
10/10
Exceptional
26 Aug 2019
Verified traveler
The hotel location is excellent! Easy access to all the attraction. Concierge service is excellent , super helpful. Breakfast & dinner food at the restaurant is very nice. The hotel recommendation for restaurants are very good too!
The one thing i don’t like is the bath tub is too high and wide that very difficult to get in ...
Leisure Family
10/10
Exceptional
25 Aug 2019
Verified traveler
Elegant and luxurious- this hotel was magnificent. The room are lush and the location, very convenient. 5 star all the way!
Leisure Family
10/10
Exceptional
24 Aug 2019
Verified traveler
Only problem is car parking and remote parking is very expensive.
Leisure
10/10
Exceptional
11 Aug 2019
Verified traveler
The customer service was fantastic!!! The staff was marvelous and helpful always with full of energy. This hotel is like no other. This location is the best in Florence, Italy. 🇮🇹😃
Leisure Family
10/10
Exceptional
05 Aug 2019
Verified traveler
Everything was perfect. The exterior hotel is understated, the location perfect and the staff was awesome. They made the stay very special for our family in many ways and we would highly recommend the hotel. Thank you to the Portrait Firenze team!
Leisure Family
10/10
Exceptional
24 Jul 2019
Verified traveler
The hotel staff were extremely polite and helpful! Hotel room was a suite. Very clean! Room was beautiful! girl who cleaned the room was so nice! Great location! On the river.
Leisure Family
10/10
Exceptional
12 Jul 2019
Verified traveler
The overall experience with the staff and luxurious feeling of the property.
Leisure Family_with_children
10/10
Exceptional
10 Jul 2019
Verified traveler
Seamless experience. Accommodations. Service. Staff. Food. I could have stayed forever
Friends_and_family Family
10/10
Exceptional
06 Jul 2019
Esther
The staff went above and beyond... the room was above and beyond, as was the cleanliness, the food, and pretty much everything else about this hotel. I’ve stayed in a lot of hotels and this was probably the best one yet!!
Leisure Family
10/10
Exceptional
11 Jun 2019
Susan

Portrait of a Perfect Hotel in Florence

Stayed 7 nights early June. Hotel is a location for major museums with front row view of Ponte Vecchio and the Arno. This hotel easily rates as 7 stars with finest linens and beautiful fabrics used throughout, in Cafe dell Oro and bathrooms. Every inch stylishly designed with detailed, yet restrained and exuding comfort and relaxation. Kitchenette with dishwasher and microwave, Nespresso machine (no ration on capsules and water always topped up ready to go), silver cutlery, soy milk in fridge, beautiful sofas - the list goes on. Lifestyle managers organised tour guides and Florence pass, plus booked restaurants. We are greeted always as we come and go. This hotel sets a high standard for others to match! Special thanks to Adele, Francesco, Celina and Team for a wonderful stay.
Partner
10/10
Exceptional
12 May 2019
Mladen
A Room with a View!
Partner
10/10
Exceptional
19 Apr 2019
Verified traveler
Beautiful property. Great location. Great staff. Be aware that family suites do not have views of the river.
Leisure Family
10/10
Exceptional
26 Feb 2019
Verified traveler
The best hotel room and the staff services ever!
I am looking up their hotel chains in other areas.
Pricy yes, but it offers real 5 star services and the beautiful room. Very close to the most of the attractions.
Leisure Family
8/10
Excellent
08 Jan 2019
AHMED
The hotel was perfect as well as the staff. However, I have some comments regarding the negative side:
I have attached a photo where the bed sheet was not clean but they have changed it the 2nd day
Friends
10/10
Exceptional
30 Dec 2018
Ying Woon Alan

Excellent Hotel

Excellent hotel in the City Centre.
Partner
10/10
Exceptional
22 Nov 2018
Brandon
Amazing hotel, with attention to detail at every turn. We loved the nightly turn down gifts, and the lifestyle team could not have been more accommodating. The rooms are spectacular, and the location is perfect right on the Arno. We will be staying again next time we are in Florence!
Partner
10/10
Exceptional
21 Nov 2018
Jamie
Over and above what we could have hoped for
Partner
10/10
Exceptional
20 Oct 2018
Stephen Robert

Brilliant experience

The hotel and staff were just amazing! Great location. Simply a wonderful experience!
Partner
10/10
Exceptional
01 Oct 2018
Lily
This Hotel is amaizing. The whole staff was beyond nice and pleasing. It’s location is perfect, the view to the Ponte Vecchio is priceless. Would defined stay here again. Thanks to Katherina for helping us with all our needs.
10/10
Exceptional
26 Sep 2018
Umair Yacoob
Everything was amazing !!!
Partner
10/10
Exceptional
17 Sep 2018
Joe
The property was beautiful and located in a great area.
10/10
Exceptional
10 Sep 2018
Verified traveler
Location & service are great!

No gym or facilities because it’s a small boutique hotel
10/10
Exceptional
25 Aug 2018
S
Fantastic location! Amazing experience and service!
10/10
Exceptional
10 Aug 2018
Derek
Great location on the river just steps from the Ponte Vecchio. Very accommodating and friendly staff. Beautiful, spacious room.
8/10
Excellent
10 Jul 2018
R.Fournier
Well located in the city of Florence. Small reception area. Make sure you understand your views from the room. You might end up facing a close neighbor. on arrival, our room had a foul smell. After a quick complain I was move to a better unit with no smell. Thanks to our great concierge!
10/10
Exceptional
06 Jun 2018
patrick

The BEST hotel experience EVER.

I’ve stayed in a lot of 5 star hotels, but this is BY FAR the BEST experience I have ever had. Their philosophy is guest-centric, and it works -
Family
10/10
Exceptional
09 May 2018
Verified traveler

Brilliant hotel and staff

From the minute you check in you are made to feel extremely welcome by the staff at this hotel. From the breakfast in the morning to the evening meal the restaurant is first class.
10/10
Exceptional
08 May 2018
Cole

This is THE place for the perfect trip

Amazing as always. Beautiful facilities, fabulous location and service beyond compare.
Partner
10/10
Exceptional
15 Apr 2018
Verified traveler

true 5 star quality

perfect location, attentive staff, well appointed rooms. one could not ask for a better hotel in florence
8/10
Excellent
13 Apr 2018
Yishay

Beautiful hotel in a great location

The portrait is what you would expect from a 5 star hotel: beautiful and well run. It’s central location is amazing. The stuff was friendly and supportive.

With a 5 star hotel review in context, here are my reservations:

- we had a deluxe room with a river view. It is a very expensive room but not the most expensive in the hotel. Yet, that side of the hotel is on the street. The noise isolation, despite the double glass is not sufficient and we were often awaken by shouting in th street (we were in the third floor) and scooters passing by. The hotel could have done better here. A triple glass would have helped.

- I find the bath area to be very small and crowded for a room of 50 square meters With 2 rooms.

- the breakfast wasn’t included and it’s cost was 38 euro per person. This is a very high price, probably the highest I ever paid in a hotel. We ate there once. It wasn’t worth it.
10/10
Exceptional
14 Feb 2018
Verified traveler
BEST HOTEL I HAVE EVER BEEN TO!! Everything was perfect from the welcoming to the goodbyes!! I will definitely stay in it again for my next visit!!!! I traveled alot but this hotel by far the most welcoming hotel !!
10/10
Exceptional
17 Jan 2018
JT

A hotel I am most impressed with....

If you are looking for a grand old hotel with renaissance design, this is not the hotel for you. But if you are looking for a very stylish and tastefully designed (by Salvatore Ferragamo) hotel, look no further. Well located along Lingarno degli Acciaiuoli by the Arno river, its just on the fringe of the historical city. 1 minute walk to the popular Ponte Vecchio, 5 mins walk to Via de' Tornabuoni (shopping!), museums and under 15 mins, one can reach Piazza della Signoria, Piazza della Repubblica and even the iconic Cattedrale di Santa Maria del Fiore at Piazza del Duomo. Enough said on the location. Now what really left an indelible impression were essentially 2 areas; very well thought out and meticulously designed rooms and its service level.
We had the family suite for 2 adults + 2 kids + 6 full sized luggage + 3 hand carry but the room was big enough to accommodate us.
I really love the idea of having 2 separate full sized bathrooms which is ideal for the family. Despite this, we had a comfortable seating area to rest and watch TV (provided the sofa bed was not laid out). Wait till you see the range of toiletries!
Last but definitely not least, the friendly & helpful staff and their service level is certainly outstanding. You feel like it's personalised butler service. Special mention, the Guest Assistant team, Francesco, Baha and Abdel, thank you for making our stay in Portrait Firenze such a memorable one.
That explains why its our 3rd time there in 3 years!
10/10
Exceptional
16 Jan 2018
AJ

Very nice hotel & in excellent location.

The hotel staff made our first visit to Florence very pleasant. They were knowledgeable of restaurants and city activities. When we checked in, we found Suite not overlooking river. We asked the staff and we were given complementary upgrade to next Suite category.
We had best of time and would only consider Potraite Hotel for my next visit.
10/10
Exceptional
02 Jan 2018
Cristina

The Perfect Florence Experience

Essentially the perfect place to stay! The hotel itself is beautiful and well designed. The family suite is comfortable and spacious enough for 4 people. The restaurant in the hotel is very, very good. So good in fact you will need to arrange a table early to insure a space for brunch or dinner.

The team managing the lobby are first rate. Any question, reservation, driver, things to do was handled with superb grace and efficiency. We could not have asked for better!
Family
10/10
Exceptional
27 Dec 2017
Verified traveler

Perfect

This hotel is close to perfect. Room was large and comfortable and contained only the best amenities. Staff provided a personal but unobtrusive touch. The location was terrific, steps from museums and the Ponte Vecchio.
10/10
Exceptional
21 Dec 2017
Verified traveler
Amazing service . Great location. Great hotel.
Partner
10/10
Exceptional
21 Dec 2017
Sara

Five star hotel in five star location

Beautiful hotel with stunning river views within a minute of the Ponte Vecchio. Staff are excellent, very attentive and looked after our family group very well. Expensive but worth it!
10/10
Exceptional
05 Nov 2017
Verified traveler

The best

The best hotel beautiful and well designed with the best service I ever had simpl as that
10/10
Exceptional
25 Oct 2017
Shin lie
Great location
Partner
10/10
Exceptional
15 Oct 2017
Karen

Beautiful 5 star hotel on the banks of the Arno

First, this is TRULY a 5 star luxury boutique hotel. The decor has been featured in Architectural Digest. The room was large and beautifully appointed. The staff is unbelievably friendly, knowledgeable and helpful. They treated us like special guests from the very moment we arrived. This is a very special place.
Partner
10/10
Exceptional
14 Oct 2017
Warren

LOVED THIS HOTEL

From the moment we got to Portrait Firenze we were treated to the most professional and best customer service we have ever had...... a welcome cocktail was much appreciated as we checked in. The personal service at the Hotel is everywhere ... especially by the staff... one staff member stood out for us amongst his peers... Franccesco was so welcoming and was able to give us two amazing dinner reservations near the Hotel that we throughly enjoyed..... all the staff went out of their way to help us with any inquiries that we may have had. Our room was large and full of luxurious materials that made us want to stay in and relax every moment we weren’t seeing beautiful Florence...... we would stay here again in a heart beat..... we really did hate to leave.
10/10
Exceptional
09 Oct 2017
Verified traveler

Superb service. Wonderful rooms and details

Staff is super attentive and helpful. Lots of details on the room. Decoration is wonderful. Best hotel ever in Italy.
10/10
Exceptional
07 Oct 2017
Charles
Very nice!! All staff was very friendly and very helpful.
Partner
10/10
Exceptional
27 Sep 2017
Steven
Great hotel,service was exceptional
Partner
10/10
Exceptional
20 Sep 2017
Udybaby

Effortless luxury, efficient pampering

The service is courteous, yet friendly and efficient. Nothing was too much trouble , the hotel is understated but hits all the right notes. The bed was so comfortable, and the pillows were just right. The bed linen was soft to the skin... the water pressure was perfect and the housekeeping was excellent. I couldn't ask for better. I'll definitely be back. Thanks especially to Adele, Long and Rafael
10/10
Exceptional
29 Aug 2017
Andrew

Amazing hotel experience with amazing staff

I had booked this hotel for my honeymoon journey through Italy. As soon as you walk in you know that this is a five star hotel and you absolutely get the five star hotel experience. It had amenities that I didn't even know about, and the staff there couldn't have been nicer. I would recommend this hotel to everyone.
10/10
Exceptional
27 Aug 2017
Rosanne

The Perfect Stay!

The Portrait is amazing. The staff, the accommodations and the location could not have been better.
We loved it.
Family
10/10
Exceptional
25 Aug 2017
Annie

Beautiful view over the Ponte Vecchio

STUNNING hotel, with staff who cannot do enough for you. The rooms are incredibly stylish and sophisticated and the views from the window over the River Arno and the Ponte Vecchio are to die for. We ate in the Caffe Dell'Oro which was a really special meal - the Balsamic Vinegar is the best I have ever had and made especially for the hotel. The location is great - literally 5 minutes walk from so many of Florence's most stunning buildings. It was very hot when we were there and very busy so the Portrait Firenze was like a cool escape haven - having its own small kitchen and Nespresso coffee machine was perfect.
Partner
10/10
Exceptional
20 Aug 2017
Scott

Outstanding Property in Florence

From the moment we arrived, we were treated like royalty. The staff, and especially Rafael and Matteo, were attentive without being overbearing; knowledgeable with fine recommendations for restaurants and points of interest, and indulgent in terms of the amount of time they spent helping assemble our activities every day. The hotel is truly spectacular. The finest property we have ever experienced. The restaurant at the hotel was incredible as well. Staff were professional and always there when needed. Our room was spacious with a magnificent view of the Arno. The appointments in the room were so pleasing. It looked as though the room had just been cleaned from top to bottom. Lighting, bluetooth, textiles, hard wood floors -- no expense was spared. We had a fabulous time in Florence, and our hotel and the staff made our stay so special. Thank you Portrait Hotel for providing one of the finest experiences we have ever had.
Partner
10/10
Exceptional
07 Aug 2017
V M

A gem in Firenze

The visit was flawless in its execution, from the moment of showing up to our departure. The location is perfect to see everything of note in Florence, and the countryside with its very interesting small towns and wineries is easily accessible. I would definitely choose the Portrait Firenze for a return stay as well as highly recommend it to my closest friends and family.
Family
10/10
Exceptional
01 Jul 2017
Verified traveler
Great location. We walked to everything. Staff was incredibly helpful. Very happy with the hotel.
10/10
Exceptional
27 Jun 2017
Verified traveler

Great location and service!

Service was amazing at this hotel. Staff was very helpful and welcoming. Definitely felt like VIP. Room was big and had an amazing view of the Arno and ponte vecchio bridge.
10/10
Exceptional
25 Jun 2017
Verified traveler

Fabulous

Fabulous in every way!
Family
10/10
Exceptional
30 May 2017
christina

Luxurious

Fabulous staff, fabulous rooms, total comfort, staff cannot do enough for you to ensure your stay is comfortable
8/10
Excellent
12 May 2017
Verified traveler

Beautiful hotel. Very modern.

The Hotel staff was fabulous. The rooms are very nice. They have a lot of street noise and it is loud in your room. Ask for a higher floor to help with street noise.
10/10
Exceptional
26 Apr 2017
iman

Luxury hotel in city center. 5 star service.

This is truly a 5 star luxury hotel with a 5 star service from staff. In addition, the staff was very friendly and hospitable.
10/10
Exceptional
25 Apr 2017
Lori

Portrait Firenze a MUST for Florence!

We stayed at 5 different hotels in Italy and Portrait Firenze and the Lifestyle team was by far the BEST! Help with restaurants, Firenze card and any other items no matter how big or small. Awesome location...would highly recommend!
Family
10/10
Exceptional
25 Apr 2017
Emin

Best hotel experience of my life

This was one of the most authentic and respected and genuine experiences I've ever got, and I travel a lot. The word friendly and class comes shy in describing it. The Service, the staff, the design, the location, the food and oh did I mention the professional staff? They made this trip to Florence extremely memorable. I wish they had more locations in other cities so we could book them, but they only have another property in Rome which that is a win as well for us. Grazie guys.
10/10
Exceptional
14 Apr 2017
Joe

Best hotel of our trip

Room was perfect for a family of 4. Service was impeccable. Thank you Leonardo, Baja, and Dario and every one else that gave us a memorable stay.
10/10
Exceptional
06 Mar 2017
Dina
Fabulous staff -- attentive and knowledgable! I felt completely well cared for.
10/10
Exceptional
25 Feb 2017
James

Bellissimo!

Beautifully stylish,spectacularly placed on the Arno ...hotel staff couldn't have done more to make it a memorable stay. Food in the attached restaurant excellent too. Truly a experience not to be missed!

Location & surroundings

Portrait Firenze
Lungarno Acciaiuoli, 4, Florence, Italy

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Portrait Firenze

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