Name: Berchielli
Address: Lungarno Degli Acciaiuoli, 14, Florence, 50123, IT

Berchielli

Florence · Italy

Lungarno Degli Acciaiuoli, 14View location

100 reviews shown

10/10

Exceptional

12 Jul 2026

Diane

Room was clean, staff was wonderful and breakfast was great

Friends

10/10

Exceptional

02 Jul 2026

Mary

Flight was very delayed, arrival at night, staff were helpful with booking a car to the hotel. Worth the extra cost and we saw a few sights by night
Hotel was excellent - room was great - super location - plentiful breakfast.
We really enjoyed river/people watching.
Tried the terrace but it was too hot to stay out long.
Once in the city we took a taxi back to the airport.

8/10

Excellent

09 Jun 2026

Dana

The staff and location are perfect! Staying in this beautiful property, trust you will be well taken care of by lovely people! They arranged an early check in and to hold our bags when arrived early, arranged our car for an early morning flight with a breakfast box, and were delights.

The rooms are bigger than I thought, the challenge is the air conditioning was not strong enough for this Canadian and my Norwegian friend. It did work but just never got cool for sleeping.

The location was perfect to get fresh air along the river and walk to explore Florence.

Friends

10/10

Exceptional

07 Jun 2026

Duane

Located on the river in Florence with great views and walking distance to many attractions.

Partner

10/10

Exceptional

06 Jun 2026

Nancy

Wonderful hotel! Great location, staff was so friendly and helpful. The breakfast that’s included in the stay was delicious! The air conditioning worked well, however a few nights did get a little warm at night. I would definitely recommend this hotel and would stay here again in a heartbeat!

Partner

10/10

Exceptional

28 May 2026

Lori

Incredibly beautiful hotel. We stayed there last year & knew we would return again this year.
We were treated very special & it was acknowledged by many staff as return guests. I would highly recommend staying at Hotel Berchelli, the property is beautiful, the staff extremely professional & the location is ideal on the Arno River right near the Ponte Vecchio.
We will return next time we visit Florence!!

Family

10/10

Exceptional

08 May 2026

Assia

Great hotel, super central to everything, very clean and comfortable .

Family

8/10

Excellent

02 May 2026

Ryan

Air conditioning nice, good view of river, staff friendly, clean room

Partner

8/10

Excellent

18 Apr 2026

Darcy

The booking was easy! Arriving there the staff were impeccable, helpful and so professionally courteous. I had a room on the 5th floor but had to walk up a staircase to my room. I didnt have a bathtub which I really that i wished I had asked for specifically. The bed was comfortable and the room was a.perfect temperature. I had 3 windows and opening the 2 made a flow through beautiful breeze. There is a church nearby and bells ring every half hour. I found it pleasant. Also the sound of horses hooves could be heard clopping outside and it was very cozy feeling. I slept great, breakfast was good. Again, service was impeccable!

Self

10/10

Exceptional

06 Apr 2026

Kerry

The service was very exceptional. Very warm and friendly. Helpful staff directing nice dining experiences and services available at the hotel. highly recommend.

Family

10/10

Exceptional

01 Feb 2026

Nikolaos

Very clean room

10/10

Exceptional

21 Jan 2026

John

Very good Breakfast with many food options. Great service !

Leisure Family

10/10

Exceptional

04 Jan 2026

Zobeida

I cannot express enough my appreciation and admiration for the extraordinary excellence services we received in our stayed in the hotel. The entire team were all extremely helpful and friendly. The administrators of the hotel were all extremely professional. Thank you for having us in your hotel.

Leisure Family

8/10

Excellent

24 Dec 2025

ROY

Friendly staff

Leisure Friends

10/10

Exceptional

28 Nov 2025

Marshall

This hotel was an amazing finish to our week in Italy! The staff was excellent, from check-in to breakfast service to check-out. The room with a view over Ponte Vecchio was awe-inspiring. The location to all the main sights of Florence was ideal. A must stay on my next trip to Florence!

Leisure Family

10/10

Exceptional

22 Sep 2025

Marvin

Ideal location. Clean. Friendly helpful staff. Large rooms though bathrooms can be small

Partner

6/10

Pleasant

10 Sep 2025

Arezou

The facility is very old.

Leisure Friends

10/10

Exceptional

04 Sep 2025

Susan

Wonderful experience!

Amazing hotel in every way. Located near the Ponte Vecchio, right on river and easy walk to everything. The hotel is beautifully decorated with small bar and nice breakfast including American pot of coffee. But the best part was the outstanding service. They upgraded our room and and we overlooked the river and a bottle of prosecco was sitting for us at check in.

Partner

10/10

Exceptional

01 Sep 2025

Polly

Staff were all very accommodating and friendly. Breakfast buffet great and location of hotel wonderful

Leisure Friends

8/10

Excellent

15 Aug 2025

Manuel

Our family booked to rooms and spent two very pleasant nights at this hotel. It has one of the best locations in town just off Ponte Vechio at the historic center of Venice. Breakfast was great and the service personnel who tended to it was the best in the hotel.

Leisure Family

10/10

Exceptional

09 Aug 2025

Christina

Love the location and ease of walk ability. I was looking for a hotel that was clean, had good a/c, and walkable - this hotel hit the mark!

Leisure Self

10/10

Exceptional

04 Aug 2025

JULIA

exellent staff

10/10

Exceptional

04 Aug 2025

Karen

Enjoyed our stay very much! The front desk staff are very professional and helpful. The view from our room-overlooking the Ponte Vecchio bridge was awesome! Would definitely stay here again.

Leisure Family

8/10

Excellent

03 Aug 2025

lynda

the breakfast was great. so many choices. the breakfast staff was pleasant. so was the entrance staff. but everyone else seemed to hate their job or are not happy people

Leisure Family

10/10

Exceptional

31 Jul 2025

Cynthia

Excellent!!

Leisure Family

10/10

Exceptional

31 Jul 2025

Cynthia

Excellent!!

Leisure Family

8/10

Excellent

16 Jul 2025

James

Price quality ratio is excellent

Business_and_leisure Self

8/10

Excellent

16 Jul 2025

shane

Excellent location near main historic attractions.

Leisure Family

10/10

Exceptional

01 Jul 2025

Kristopher

We absolutely loved our stay at this hotel in Italy! From the moment we arrived, the experience was exceptional. The property was full of charm and character, with beautifully maintained spaces and breathtaking views that truly captured the essence of the region.

Our room was spotless, comfortable, and thoughtfully designed, making it feel like a luxurious home away from home. The amenities were top-notch, and every detail felt carefully considered to enhance our stay.

The staff were incredibly welcoming and attentive — always available when needed but never intrusive. Their hospitality made a lasting impression and added so much to the overall experience.

This was easily one of the most memorable hotel stays we’ve had. We wouldn’t hesitate to return and highly recommend it to anyone looking for a relaxing and authentic Italian getaway.

Leisure Family_with_children

10/10

Exceptional

23 Jun 2025

James

We had a VERY SLIGHT snafu when we first got to our room (roll-away for 3rd person wasn't already in room like the desk thought). They quickly apologized, & ended up upgrading us to a larger room to accommodate the 3rd bed even better. I had booked a river view room, but our view of the Ponte Vecchio was amazing!
Staff was very accommodating & helpful with our many questions.
HIGHLY RECOMMEND!!

10/10

Exceptional

07 Jun 2025

Eric

My wife and i stayed here one night only due to a flight cancellation. The staff were very kind to make us feel welcome, made an excellent recommendation for dinner, and packed us a wonderful bag breakfast due to our having to leave at 4am. The bar was very enjoyable for a cocktail before going out, bartender skillful and charming. We stayed here by accident but next time i am in Florence i will stay here.

Partner

4/10

Poor

16 May 2025

Rosa Maria Cristina

The location is good. The room for a solo traveler is terribly bad, it has two levels, and you have to climb up a steep wooden staircase to reach it, and doing so with luggage is not safe. The hotel, in its time, must have been of good quality, but they have neglected it.

Leisure Self

10/10

Exceptional

12 May 2025

Nina Cardoza

This property is amazing and by far my favorite hotel during our tour of Italy. The rooms are very spacious and clean. We had a large balcony where we would sit everyday to enjoy a snack and glass of wine. The breakfast is very good with lots of variety. The little bar with happy hour was nice too. The staff are very helpful. You can’t beat the location within walking distance to everything! Will definitely stay there again.

Leisure Partner

10/10

Exceptional

11 May 2025

Robert

Bed was very comfortable and the staff was very friendly and helpful.

Leisure Partner

8/10

Excellent

11 Apr 2025

Hank

Room was right on the Arno river. Half a block from Pointe Verde bridge! Didn't appreciate the horribly loud truck right below our window that started pumping waste from the hotel. Started at midnight and lasted an hour!! Very good breakfast.

Leisure Family

10/10

Exceptional

10 Apr 2025

Joann

Beautiful hotel with spacious and clean rooms, high ceilings, terrific breakfast and most of all awesome staff.

Dimitri and Barbara really pushed our stay to the next level with cheerful conversation and great dinner and shopping recommendations. We can’t wait to head back to the hotel for our next visit. Thank you Dimitri and Barbara!

Leisure Family

6/10

Pleasant

09 Apr 2025

Mary

The location is great. Easily walkable around the city. Breakfast was great, as well.
The AC in our room however, was lacking. Our room was very hot. The bed was also very very hard. My husband had trouble sleeping. Overall, I’d stay here again…but I would have asked that maintenance take a look at the AC.

Leisure Partner

10/10

Exceptional

02 Apr 2025

Hinda

Excellent staff professional and helpful. Room was clean and as advertised. Very nice good breakfast especially the coffee

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

Kerry-Lynne

Beautiful hotel. Great location on the river in the historic section. We would stay there again without question.

Partner

10/10

Exceptional

11 Mar 2025

Andrew

Great and friendly service. The staff couldn’t have been more helpful. Fantastic location.

Leisure Partner

10/10

Exceptional

09 Mar 2025

farzana

excellent service
Great location

10/10

Exceptional

28 Feb 2025

Mary

This hotel is in a great location. You can walk everywhere and the easily stop back into the hotel for a rest if needed. The staff from the front desk, to doormen, to the cleaning staff and the breakfast staff were all so accommodating and helpful. I would easily stay here again.
My only suggestion for the hotel is you didn't have any nice glasses in the room. If someone wants to share a bottle of wine after a busy day, there was no glasses in the room to enjoy a glass of wine with. They should consider setting up a small bar area in each room - with glasses and a bucket for ice, wine opener,...

Leisure Self

10/10

Exceptional

23 Feb 2025

reid

Great location on the river

Leisure Partner

10/10

Exceptional

20 Feb 2025

Susan

Perfection

We visited Florence to celebrate our daughter's 18th birthday and chose Hotel Berchielli for its proximity to everything we wanted to see and do. It was an absolutely perfect base - immaculately maintained hotel, wonderful customer service with very friendly and approachable staff, a spacious room and all exactly as described.

Friends_and_family Family

8/10

Excellent

19 Feb 2025

melissa

Excellent value with lots of charm!

Hotel Berchielli is a great spot, a beautiful hotel on the Lungarno, it is really a great value. The staff is helpful and nice, the breakfast room, food and service are all very accommodating. I like that they have turn down service and a bar downstairs. Great location and the whole place has a good deal of charm.

Friends_and_family Family

10/10

Exceptional

08 Feb 2025

Carly

The location was perfect for everything we wanted to do. This hotel offers the best breakfast of any of the hotels we have visited so far on this trip

6/10

Pleasant

25 Jan 2025

Pablo

Ninguno

Mal servicio del personal de check in. Solo una mujer muy amable. Los hombres no tienen cortecia
Desayuno muy bueno y su personal del desayuno también muy amable

Business

8/10

Excellent

17 Jan 2025

Hatem

Good Hotel

6/10

Pleasant

04 Jan 2025

Ruben

Great location. Booked room with two beds was given one bed and one sofa bed instead which was uncomfortable. Main complain is very low water pressure therefore taking a shower was a challenge

Leisure Family

10/10

Exceptional

02 Jan 2025

Amina Naziha

Wonderful hotel very friendly staff
We will come back sure

Leisure Family

10/10

Exceptional

31 Dec 2024

Stephanie

Lovely hotel in a perfect location

Leisure Family

10/10

Exceptional

26 Dec 2024

eugene

Always excellent hotel

Leisure Partner

10/10

Exceptional

23 Dec 2024

Josephine

The hotel location and view from our window was incredible . Beautiful hotel

Leisure Family

10/10

Exceptional

22 Dec 2024

Kyle

Best breakfast and wonderful stay

We were upgraded to a suite and we loved it. Room was spacious, clean, and comfortable. The absolute best breakfast is served daily. Cured meats, smoked salmon, fresh fruit, granola and cold cereal options, wide variety of pastries, eggs, sausage, assorted water and juices, cappuccino, American coffee. Lived breakfast. Location is beautiful and convenient to attractions. Would love to stay here again.

Partner

10/10

Exceptional

21 Dec 2024

Steven T.

Hotel Berchielli, great hotel, great location

I only stayed 1 night in Florence at Hotel Berchielli. It was a great hotel and in a great location for all the shopping and tourist shops (Christmas). I very much enjoyed walking around the narrow streets and going in all the shops.
I was in room 507, the door to my room is on the 5th floor but as soon as you open the door you have a set of stairs that takes you up to the bedroom and bathroom. I am sure it is due to retrofitting the older hotels.

Self

10/10

Exceptional

02 Dec 2024

Lynn

Great Staff, Great Location - Consistently!

Have stayed here multiple times. The staff is super friendly and helpful - the front desk, breakfast room and bar staff! All are great. Awesome location right along the Arno and short walking distances to all the top spots. Still has the old world charm. Very clean, daily room cleaning. Laundry service great too. No English language TV news channels, so if that is important to you, you won't get it here. For me, the break is a good thing. Highly recommend.

Friends_and_family Family

10/10

Exceptional

29 Nov 2024

Carla

Beautiful location overlooking the river and famous bridges. Real windows that open for taking in the sites and sounds. Close to the major museums. Staff was extremely helpful and accommodating. The bartender even made a food order for me although it was after hours. From check in to putting me in a taxi to the airport, everyone was wonderful. Property was beautiful and well-maintained.

Leisure Self

10/10

Exceptional

19 Nov 2024

Yosmar

Outstanding!!! Absolutely beautiful, and perfect location!!! The staff was beyond helpful. Our room had the most amazing views, and is within 15 minutes walking distance of everything!!! The perfect place to enjoy Florence, day and night!!! Highly recommend it.

Leisure Family

10/10

Exceptional

10 Nov 2024

Jakub

Great location by the river. 15 minutes walk from hotel to all tourist destinations. Really friendly staff and good breakfast buffet.

Leisure Partner

10/10

Exceptional

30 Oct 2024

Barbara

The hotel staff were extremely helpful and kind. When I needed an extra blanket, it was provided. At breakfast, my name was presented on my cappuccino. They took care of my being able to see the Statue of David. The furnishings were lovely and comfortable.

Leisure

10/10

Exceptional

09 Oct 2024

John

Nice property in a great location

Leisure Self

10/10

Exceptional

06 Oct 2024

Randall

Staff was terriffic--Location was terriffic--price was reasonable--awesome hotel.

Leisure Friends

10/10

Exceptional

01 Oct 2024

Kathleen

The location could not be surpassed! Has old world charm and the staff was wonderful. We loved that we had a terrace. Highly recommend!

Leisure Partner

10/10

Exceptional

30 Sep 2024

Jeff

Great river view from our room. Nice rooftop terrace and breakfast. The staff were very helpful and friendly.

Leisure Family

10/10

Exceptional

21 Sep 2024

Diana

Loved this location!!

Leisure Partner

10/10

Exceptional

07 Sep 2024

Cynthia

Excellent location! Incredible service

Leisure Friends

10/10

Exceptional

05 Sep 2024

Corine

We had an amazing stay and everything wa perfect.

8/10

Excellent

04 Sep 2024

Caitlin

Pros: The hotel was located right by the water and was within walking distance to all the major landmarks in Florence. I loved the decor of the lobby, outdoor patio and my room. The bed was comfortable and the AC was great for the middle of August in Italy!

Cons: the hose to the shower head was broken so water sprayed a bit in unexpected directions, but overall this didn’t matter too much. The complimentary croissants and espresso in the morning were pretty bad. They provided shampoo but no conditioner in my bathroom.

Leisure Self

8/10

Excellent

13 Aug 2024

Regina

location is unbeatable, staff is very knowledgeable and friendly.

10/10

Exceptional

11 Aug 2024

mary

If you are looking for modern, this might not be the place to stay. But if you were looking for charm and authentic Florence, this is definitely a great choice. From the moment I entered by myself and stayed I had nothing but exceptional service and a wonderful experience I cannot wait to return again, because it immediately felt like home

Leisure Self

8/10

Excellent

04 Aug 2024

Haibing

Riverside hotel close to all the attractions.

Leisure Family

8/10

Excellent

07 Jul 2024

Erroll

I was given a room with a broken A/C. They definitely new about it, but still gabe me the room. When I complained, they had no other room available and had fans at hand. It was very hot and humid. They should have taken the room out of their inventory. I though they we going to give me a rate break, but didn't. I chose a high rate hotel to make sure I had a comfortable stay. So, I was very disappointed.

Leisure Family

10/10

Exceptional

06 Jul 2024

Sumit

Excellent staff. Great breakfast. Great location.

10/10

Exceptional

30 Jun 2024

Michael

I recently had the pleasure of staying at a hotel with an unbeatable location, and I couldn’t be happier with my experience. The hotel is perfectly situated, offering easy access to all the major attractions and amenities of the area. Whether I wanted to explore local landmarks, enjoy fine dining, or shop till I dropped, everything was just a short walk away.

The rooms were another highlight of my stay. They were not only clean but also impressively spacious, providing plenty of room to relax and unwind. It’s clear that the housekeeping staff takes pride in their work, as the room was spotless every day of my stay.

One evening, I decided to visit the hotel bar, and I was pleasantly surprised by the friendly and welcoming bartender. They were not only skilled at mixing drinks but also great company, making for a delightful evening.

The service throughout the hotel was consistently excellent. The staff went above and beyond to ensure that all my needs were met promptly and with a smile. One minor issue I encountered was that the air conditioning in my room was somewhat limited. However, the staff did their best to resolve this by bringing in a fan, which made it a bit more comfortable.

Overall, my stay at this hotel was fantastic. With its prime location, immaculate and spacious rooms, friendly bartender, and exceptional service, it’s a place I would highly recommend to anyone visiting the area.

8/10

Excellent

22 Jun 2024

Richard

Okay

Hotel was nice, breakfast was weak and they don’t help you with your luggage. First hire I have seen where they don’t assist you with your luggage. Pretty disappointing.

Partner

6/10

Pleasant

20 Jun 2024

Lemore

The lobby is nice and it’s well located. The breakfast was great. Staff were not overly helpful and the rooms and beds were acceptable.

10/10

Exceptional

19 Jun 2024

janis

We had THE MOST AMAZING view of the river and Ponte Vecchio. The windows opened wide for the fresh air. The room was beautiful and very classic Florence decor. Bathroom was a bit tight but lovely. Our breakfast was included and delicious. The location is excellent. Central in the old town. We loved it!

Leisure Partner

10/10

Exceptional

17 Jun 2024

Abdellatif

Everything was perfect

Leisure Family_with_children

4/10

Poor

15 Jun 2024

Giedrius

Disappointed

Received room didn’t correspond description and amenities that were provided by booking deluxe category number. Room was much smaller without double windows. After complaints at the reception, staff ignored and was arrogant. You could clearly see that in this tourist packed area, customers are not priority.
Also interior of the hotel in no way have level of the 4* hotel.

Partner

10/10

Exceptional

14 Jun 2024

John William

Italy getaway

We found the hotel very nice, clean and the hotel staff was great.

Partner

10/10

Exceptional

14 Jun 2024

Kavitha

Awesome location and view of the river

Loved the location and the large windows to see the river and enjoyed the staff’s helpfulness. Great breakfast and walkable to so many places.

Friends_and_family Family

10/10

Exceptional

08 Jun 2024

Dario

Excellent Hotel with professional and courteous staff.

Leisure Self

10/10

Exceptional

13 May 2024

Shaun

First we were told that we were upgraded for free to a room with a view of the River and of Ponte Vecchio. That was already a win!!! The view from the hotel room was so so beautiful. The staff were super friendly and polite and professional. The next best thing about the hotel is the buffet breakfast spread! Of all the hotels we stayed in Italy, this hotel had the best breakfast spread and the food was great quality. We especially enjoyed the variety of pastries that were nicer than those cafes outside. The staff also were very sweet to write our names on our coffees which impressed us on a different level. Room was clean and toilet was spacious. Just that the shower is located in a bathtub so might not be too accessible for some but it was fine for us. We greatly enjoyed our stay here and would highly recommend.

Leisure Partner

10/10

Exceptional

12 May 2024

Gillian

Fabulous Hotel

We were genuinely overwhelmed by our beautiful room. It overlooked the river with two huge windows. The staff were very kind and helpful and went out of their way to make our experience as enjoyable as possible. Breakfast was super tasty with everything on offer to suit all palates. This hotel was wonderful and the location was perfect for visiting anywhere in Florence with all the attractions and designer shops within very easy walking distance. It has a lovely roof terrace and attractive foyer for eating, drinking and coffees. We didn’t want to leave.

Friends_and_family Family

10/10

Exceptional

11 May 2024

Lisa

Great location to all the sites most want to see. 5-10 min walk for most.

Leisure Family

6/10

Pleasant

05 May 2024

Alisa Ramirez

This property is picture pretty. Breakfast was wonderful and bed was very comfortable. Water pressure was very poor for showering. No air conditioning and too much street noise to open the window. Only stayed two nights.

Leisure Partner

10/10

Exceptional

03 May 2024

Judith

I’ve stayed at Hotel Berchielli at least 6 times. The location is perfect and the staff are amazing. They always remember me. The two ladies at the front desk were so awesome when my luggage was lost by the airlines. This hotel isn’t super fancy and doesn’t need to be. Good clean rooms. Great breakfast. Great location. Fantastic staff! I do wish the tv had at least one English speaking station but that’s so minor and obviously doesn’t keep me from coming back year after year:)

Leisure Self

10/10

Exceptional

23 Apr 2024

julia

2 nights quick stay

We loved our room with a view, paid extra for it and worth it. Bathroom a little bit on the small side but nice shower.
Fab view of pont vecchio, everywhere very walkable from here.

Partner

8/10

Excellent

11 Apr 2024

Jeanne

Great location

Large balcony room overlooking Ponte Vecchio. Helpful staff and lovely breakfast. And the location was perfect

Partner

10/10

Exceptional

11 Mar 2024

Eunice

Great location and breakfast!

Great service, attentive staff and great breakfast. The beds are not the most comfortable but the location is great and having a view of Ponte Vecchio is amazing.

Partner

10/10

Exceptional

06 Mar 2024

Joshua

Had an awesome stay here in Florence! Super walkable to most restaurants and shops downtown, as well as being located right on the river! The room was super clean and comfortable. We got recommendations for dinner from the front desk and they were even able to book a reservation for us. Would highly recommend a stay here, it was our favourite stay in Italy on our trip!

Leisure Family

10/10

Exceptional

02 Mar 2024

Steven

Great location.

Business_and_leisure Self

10/10

Exceptional

29 Feb 2024

Megan

Would maybe stay again.

The river-view from the 5th floor cannot be beat; absolutely lovely. The rooms are large, well appointed, and the bathroom was very nice. The bed was a 6/10 for comfort, but the pillows were a 1/10, just awful. It’s very hot in the rooms without the windows open, but very loud while open. The lobby is hot at all times and smells VERY strong of perfume. The breakfast was wonderful.

Friends_and_family Friends

10/10

Exceptional

31 Jan 2024

Jonathan

Our room with a view of the Arno River and Ponte Vecchio was delightful. Breakfast was very good. Service was excellent. We walked everywhere and enjoyed an excellent visit to Florence.

Leisure Partner

8/10

Excellent

29 Jan 2024

Angelia

It was like an oven. We were there right during winter and you cannot turn off the heat in your room. We slept with all the windows completely open and were still hot. The temp in our room was horrible. What a waste of energy

Leisure Family

10/10

Exceptional

25 Jan 2024

James

Lovely location. Would definitely go back.

10/10

Exceptional

09 Jan 2024

Wen

It’s an antique building but with updated facilities. People are super nice!
Next to the river, close to the heart of tourist areas. Everything is walkable, with tons of dining options too. Breakfast is included with very delicious selections!
I would stay there again if i go visit the area!

Leisure Family

10/10

Exceptional

01 Jan 2024

michael

We loved this place!!

Leisure Partner

10/10

Exceptional

29 Dec 2023

giovanni

View was nice