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Bob W Florence Ponte Vecchio

Florence · Italy

Via De Guicciardini 18View location

9.0/10Excellent268 Reviews
Cleanliness9.2/109.2
Comfort9.4/109.4
Condition9.0/109.0
Value8.6/108.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bob W Florence Ponte Vecchio

Featured amenities include express check-in and express check-out. Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and a microwave. A 40-inch LED television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include an electric kettle and free tea bags/instant coffee, and housekeeping is provided weekly. Distances are displayed to the nearest 0. 1 mile and kilometer. Ponte Vecchio - 0. 1 km / 0. 1 mi- Arno River - 0. 2 km / 0. 1 mi- Accademia Italiana - 0.

2 km / 0. 1 mi- Via Maggio - 0. 3 km / 0. 2 mi- Pitti Vintage - 0. 3 km / 0. 2 mi- Pitti Palace - 0. 3 km / 0. 2 mi- Santo Spirito Basilica - 0. 4 km / 0.

3 mi- Via de' Tornabuoni - 0. 4 km / 0. 3 mi- Palazzo degli Uffizi - 0. 4 km / 0. 3 mi- Via de' Calzaiuoli - 0. 4 km / 0. 3 mi- Via de' Bardi - 0. 4 km / 0.

Read more about this hotelShow less

3 mi- Piazza della Signoria - 0. 4 km / 0. 3 mi- Uffizi Gallery - 0. 5 km / 0. 3 mi- Loggia dei Lanzi - 0. 5 km / 0. 3 mi- Piazza Santo Spirito - 0. 5 km / 0. 3 mi.

The nearest major airport is Florence Airport, Peretola (FLR) - 35. 2 km / 21. 9 mi With a stay at this aparthotel in Florence (Historic Centre of Florence), you'll be steps from Ponte Vecchio and 10 minutes by foot from Piazza di Santa Maria Novella. This aparthotel is 0.

7 mi (1. 1 km) from Piazza del Duomo and 0. 2 mi (0. 3 km) from Pitti Palace.

With a stay at this aparthotel in Florence (Historic Centre of Florence), you'll be steps from Ponte Vecchio and 10 minutes by foot from Piazza di Santa Maria Novella. This aparthotel is 0.7 mi (1.1 km) from Piazza del Duomo and 0.2 mi (0.3 km) from Pitti Palace.

Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and a microwave. A 40-inch LED television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include an electric kettle and free tea bags/instant coffee, and housekeeping is provided weekly.

Featured amenities include express check-in and express check-out.

Popular amenities

Concierge
Gym
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's https://s.bobw.co/getready mobile app before check-in. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property by telephone 14 days prior to arrival to arrange check-in. There is no dining venue on-site. Guests who book a rate including breakfast may enjoy breakfast at a nearby partner restaurant or café. Details will be provided after the online check-in is completed.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT048017B494E5I8U3
  • Minimal age
    18
  • Optional fees
    • Pet fee: EUR 35 per pet, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Ponte Vecchio 0.1 km / 0.1 mi
Arno River 0.2 km / 0.1 mi
Accademia Italiana 0.2 km / 0.1 mi
Via Maggio 0.3 km / 0.2 mi
Pitti Vintage 0.3 km / 0.2 mi
Pitti Palace 0.3 km / 0.2 mi
Santo Spirito Basilica 0.4 km / 0.3 mi
Via de' Tornabuoni 0.4 km / 0.3 mi
Palazzo degli Uffizi 0.4 km / 0.3 mi
Via de' Calzaiuoli 0.4 km / 0.3 mi
Via de' Bardi 0.4 km / 0.3 mi
Piazza della Signoria 0.4 km / 0.3 mi
Uffizi Gallery 0.5 km / 0.3 mi
Piazza Santo Spirito 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wi-fiExtra charge
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Bob W Florence Ponte Vecchio

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIUM KING BEDSTUDIO • PREMIUM KING BEDSTU.KG-PI

    Photos are not available for this room type.

    Bob W Florence Ponte Vecchio

    STUDIO PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT COMFORTAPARTMENT • COMFORTAPT.OM

    Photos are not available for this room type.

    Bob W Florence Ponte Vecchio

    APARTMENT COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PREMIUM KING BEDAPARTMENT • PREMIUM KING BEDAPT.KG-PI

    Photos are not available for this room type.

    Bob W Florence Ponte Vecchio

    APARTMENT PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bob W Florence Ponte Vecchio

9.0
Excellent
268 Reviews
Cleanliness
9.2 /10
Comfort
9.4 /10
Condition
9.0 /10
Value
8.6 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Rianna
The location was so nice!
Partner
8/10
Excellent
20 Jul 2026
Ram
The location was excellent. 10-15 mins walk from several major attractions.
The bathroom could use some updates. The extended luggage storage hours is very useful, but you'll have to carry the luggage up one floor on the bldg B.
Family_with_children
8/10
Excellent
17 Jul 2026
Alana
Very clean, great location, excellent check in process. Very spacious. Apartment balcony not as advertised.
Family_with_children
10/10
Exceptional
17 Jul 2026
PHUC
Thank you Bob W. The place is in perfect location. Centre of everything. So many restaurants around it. The place is clean and I got instant answer from the host. Highly recommended this place.
Family_with_children
8/10
Excellent
20 Jun 2026
Osvaldo
We notoced some areas that hadn't been cleaned thoroughly
Family_with_children
10/10
Exceptional
15 Jun 2026
Danielle
Perfect location with all the special touches of staying at a friends flat. Definitely recommend for people who can climb stairs
10/10
Exceptional
09 Jun 2026
Monica
We had a wonderful stay with the ideal location, ease of check in and out. We will definitely use these apartments again. You're doing a great job BOB W team!
Partner
4/10
Poor
19 May 2026
Thomas
Was sold on the idea of the signature penthouse apartment that failed to deliver.
Reality was an expensive and tired room, only thing going for it was the location.
The bedding was heavily stained, walls were grimy particularly around the bed. Crockery was chipped. Bathroom vanity unit coming apart. Fridge door hard to use as was coming off. Balcony door wouldn't close properly. Area around bed space insufficient, in fact a bad layout of whole room. Had a great tv that was blocked by a large dining table and 4 chairs so you could only see it whilst sitting at the table.
The private sunloungers on balcony were unusable as soaked and covered in red bugs.
Paid a large amount for 2 nights and only got left a small amount of toilet roll.
None of the experience felt anything like a signature penthouse should do!
Partner
10/10
Exceptional
10 May 2026
Valeriy
Excellent location, just a minute from Ponte Vecchio and other attractions. Kitchen is a plus.
Partner
10/10
Exceptional
02 May 2026
Denise
Beautiful property and great central location. This was close to everything! Enrico was so kind and so hospitable, even providing information on venues, pharmacies and even an urgent care for emergencies. Highly recommended
10/10
Exceptional
10 Apr 2026
Matthew
The size was amazing. Bedroom is quote small hit balcony was amazing.
8/10
Excellent
10 Apr 2026
Kate
Great location and amenities!
Partner
10/10
Exceptional
26 Mar 2026
Leo
This was a great place to stay! It was set up well, extremely clean and in a great location! Check-in & check out were very easy. Very quick response from the owner. The only issue was the foul smell in the bathroom. The owner quickly responded that it’s from the Italian pipes, which I do know happens, I lived Italy many years ago. They did offer us to move rooms, but unfortunately, by the time we tried other things, it was close to us checking out. Also, the smell was prominent when you came in the front door into the hallway.
Family
10/10
Exceptional
26 Mar 2026
Kelly
Great location and easy communication
Family
10/10
Exceptional
22 Mar 2026
Darren
Location was great. We had a room facing the street and it was a bit loud at night.
Family_with_children
10/10
Exceptional
20 Mar 2026
Vincent
Very well equipped apartment with easy check in and check out. Responsive host, baggage storage, and perfect location!
Friends_and_family Family
10/10
Exceptional
28 Feb 2026
Elizabeth
Good location, nice amenities .
8/10
Excellent
15 Feb 2026
Laura
Good
Leisure Family
6/10
Pleasant
29 Nov 2025
Jillian
Shower runs out fast, coffee difficult to figure out with no cream to add. Nice location, but everything felt cheap. Room needs to be maintenanced (toilet paper roll falling off, kitchen sink leaking). Space is noisy, but you are in centralized location so to be expected, but walls very very thin. No idea where to take out trash, so it piled up.
Leisure Family
10/10
Exceptional
27 Nov 2025
Juliana
Room was very clean, had plenty amenities, very close to everything.
4/10
Poor
27 Nov 2025
Daniel
Pros:
- The check in process was clear and easy to follow.
- Location was great, situated close to landmarks, restaurants and shopping stores.

Cons:
- Hot water for shower was limited to a maximum of 10 minutes per day and on the final night/day did not function at all, especially inconvenient given the cold weather.
- Despite arriving in winter, there were no extra covers or blankets provided. While we were able to locate additional blankets in an alternate building after communicating with the host, these blankets were cot sized and we needed 3 to cover the entire bed.
- The bed cover was too thin and also had a small stain on it.
- Air-conditioning only functioned intermittently and required a representative to come adjust the settings, after which it continued to only function intermittently. The host was kind enough to offer a separate room for the night.
2/10
Poor
08 Nov 2025
Nadia
Cold water. Non negotiable
8/10
Excellent
01 Nov 2025
Louise
The staff was responsive. The studio apartment was confortable and a great location. The only issue was insufficient hot water. It took only minutes before our showers would turn cold.
8/10
Excellent
19 Oct 2025
David
Overall we had five apartments for thirteen people. The office maintain good communication with us and the staff was very helpful.
The on-site staff person tried to take care of our needs and even made taxi reservations for us.
The apartment size gave us visiting space and the kitchen and clothes washer were handy. The only problem we had was an occasional foul sewage odor in one of the apartments. The in-house staff tried to resolve the problem, but didn’t completely resolve the issue.
The location is excellent and the major attractions are within easy walking distance.
We would stay here again.
Business_and_leisure Family
10/10
Exceptional
18 Oct 2025
Denise
Very nice, quiet area of Florence! You cannot ask for a better location within walking distance of so many famous tourist sites!
Leisure Partner
8/10
Excellent
03 Oct 2025
Michael
The stay was generally very good, the only issue was our apartment was at the front of the building and overlooked the road, and at night the traffic noise was very load and sleep was sometimes difficult.
Leisure Family
10/10
Exceptional
03 Oct 2025
Jacqueline
Very spacious and the washer was amazing to have! Nice water pressure in the shower and comfortable bed. Super centrally located
Partner
10/10
Exceptional
27 Sep 2025
Wade
We had a great time. Bob was extremely helpful throughout our stay.
Leisure Partner
10/10
Exceptional
25 Sep 2025
Dylan
Clean and good location.
Self
2/10
Poor
25 Sep 2025
Kerstyn
This property comes with extremely high ratings. I had booked it specifically because of its location, high ratings, and kitchen with washer/dryer. The suite we were given for our week long stay was not at all the clean and bright suite pictured. The bathroom had a HORRIBLE sewer smell. The property is bandaiding the problem by using an automated air freshener (ironically it was out during our stay) and an air purifier (which did not help). The noise level at all hours of the day and night was also unreal. This is an older building and there were gaps in the windows when shut that could be seen through. They did next to nothing for sound control. What did save us was the a/c units which had a powerful fan option. That helped to stop block out the conversations we could hear 5 floors up from the street. Our fifth night, both a/c units stopped working. The hotel was fully booked so we were SOL. Normally we would sleep with the windows open in this situation, but given the noise, you can understand why we did not. There was a plug in fan which we used, but it was an extremely warm sleep. Maintenance never came to check either issue in the suite. We were able to move for our last night to a suite at the back of the property. It was extremely quiet and did not have a fan or bathroom air freshener telling me we got a lemon of a unit at first. We were refunded a very small portion and I have never heard back from the company regarding my concerns. I’d never stay with this chain.
Leisure Partner
10/10
Exceptional
22 Sep 2025
Mr Richard

Weekend in Florence

Very central location - 1 minute from Ponte Vecchia. Very comfortable room with a small kitchen area. View from the balcony wasn’t very exciting - looking onto other apartment balconies - but we did go for one of the cheaper rooms and photos of other rooms suggest some balconies have better views. Rooms aren’t serviced during your stay but we were only there three nights so not a problem for us. All communication is by email or WhatsApp and you are given a code to check in (no check in desk) but it all works well and we received several texts during our stay to check all was ok. The only problem for us was the people staying above us were quite noisy (at about 3 in the morning) and being an old building the soundproofing between floors isn’t great but all in all a very good stay and I would recommend.
Partner
10/10
Exceptional
16 Sep 2025
agathe
We had a wonderful stay at Bibӈ. The location is near everything you want to see. Minutes from ponte Vecchio. Lots of shopping and restaurants right in the heart of beautiful Florence.
10/10
Exceptional
11 Sep 2025
Christina
We loved our stay at Bob W tremendously! It’s in a very central location and we could easily walk to all major attractions. We stayed in the Epic Studio Terrace room and had a stunning balcony with beautiful views. Couldn’t recommend this property more!
Leisure Partner
2/10
Poor
10 Sep 2025
Colleen

Frustrating experience

We were so disappointed with our experience at Bob W. We arrived to a room that did not have the advertised laundry or king sized bed, and the bathroom smelled of urine. Then when trying to fix the situation, it took nearly two hours to communicate with first the AI attendant, then someone via the chat function.

With all that, they did upgrade our room, but only for one night, so we had to move rooms again the next day, and we still had the king bed issue given the false advertising. They list it as a king but then chatted us that it was a 'Euro King,' aka a queen bed.

The whole thing felt like a waste of time and money, and we will not be staying at a Bob W again.

Partner
2/10
Poor
06 Sep 2025
Samuel

Full review below - lengthy but worth it.

Bob W Ponte Vechio is in a great location, and based on all of the reviews was why we picked this hotel while staying in Florence. Booking was easy and convenient. That’s where the good stops.

Note that this is not a hotel with a front desk, daily room service, etc. This is more of a service apartment. We checked in and the room was clean, but the room looks tired. The flooring was misaligned, the bathroom sink faucet leaked, the bathroom counter is warped.

When staying here, there is only enough hot water for one person to shower, as there is only a small water heater in the bathroom. The duvet had no cover on it and was stained. There was no safe in the room for valuables. The hotel is also extremely loud. You can hear every time someone walks into the building, closes the door, and walks up the stairs.

The worst part came where we lost power in our room from 6am -2pm on day. Fortunately they could fix it that day, but was an inconvenience.

While this hotel looks promising, I would consider other options.
Leisure Partner
10/10
Exceptional
05 Sep 2025
Andreea
Apartment was nice and clean, very walkable area, close to all the main attractions in Florence. Bob was very helpful whenever we had a question. I would definitely stay here again.
Leisure Partner
10/10
Exceptional
05 Sep 2025
Catriona
Wonderful location, impeccably clean, fantastic communication. Will definitely stay again when we next visit Italy.
Leisure Family
8/10
Excellent
29 Aug 2025
Rodger
Location is excellent - inside the gates of old Florence - easy walking distance to cultural and historical interests and Ponte Vecchio. The suite living area is spacious and clean; however the bathroom space is cramped, shower stall small and in need of an upgrade. In the middle of the action it can be noisy with the vintage hear-through-windows.
Leisure Family
10/10
Exceptional
21 Aug 2025
Shelby
If you’re looking for a place that is very walkable from local attractions and food, look no further! Great location. Big apartment that didn’t have us feeling on top of each other. We had everything we needed, with amenities like the gym included. Overall great stay, definitely enjoyed this property!
Leisure Friends
10/10
Exceptional
06 Aug 2025
Cliff

Highly Recommend

Great apartment, fantastic location, and incredible service from the staff. Highly recommend.
Friends_and_family Family
8/10
Excellent
02 Aug 2025
Raghunandan
Nice apartment close to Ponte Vecchio and walking distance to all the historic sites. All communication was via WhatsApp. It was excellent and the Bob W team was very responsive.
Leisure Family
10/10
Exceptional
31 Jul 2025
Sara

Love this apartment in Florence!

The BOB W apartment by the Ponte Vecchio bridge was a 10/10! Best location with a 1-minute walk to the bridge, a grocery store, lots of restaurants, bakeries, gelato and shopping! Our family of three stayed here in the middle of our two week trip in Italy, since we wanted the fully-equipped kitchen and the washer. (They also had a drying rack). The apartment is roomy, very nicely renovated, and with comfortable beds. Loved the security and great directions on how to get in. The response time was immediate if we had a question. Great customer service! Would highly recommend this apartment if you come to Florence!
Friends_and_family Family
10/10
Exceptional
26 Jul 2025
Gaurang
Wonderful Stay at Bob W Apartment in Florence – Highly Recommend!
This was our first time staying in an apartment instead of a hotel, and I must say we were pleasantly surprised! The Bob W apartment in Florence had everything we needed for a comfortable stay. The small kitchen was fully equipped with utensils, a fridge, gas stove, and even a laundry machine, which came in very handy during our trip.
The location was absolutely perfect — just a short walking distance from the Uffizi Gallery, the Duomo, Ponte Vecchio, and all the major museums and attractions. It made exploring the city incredibly easy and enjoyable. Another huge plus was the nearby Conad grocery store, which had everything we needed at very reasonable prices. It made it so convenient to cook a few meals at the apartment, which helped us feel more at home.
The apartment itself was modern, clean, and thoughtfully designed. The check-in process was smooth, and we appreciated the digital key access, which added both convenience and a sense of security. The space was quiet at night, which allowed us to rest well after long days of sightseeing.
If I had to mention one downside, it would be the unpleasant sewage smell in the bathroom, which was noticeable at times. It didn’t ruin the stay, but it’s something that the property management should definitely look into and resolve for future guests.
Overall, I loved the property, the amenities, and especially the central location. It felt like a great balance between the
Leisure Family
10/10
Exceptional
24 Jul 2025
Trevor

Excellent apartment

Excellent apartment, brand new, spacious and quiet!! Air condition was also perfect
Friends_and_family Friends
10/10
Exceptional
21 Jul 2025
Bernardo
Great location, great place to stay. Communication was good, clean and very spaceful was very big and nice 10 out of 10 recommended
Family
10/10
Exceptional
19 Jul 2025
LISA

Excellent location

Perfect spot for visiting the heart of Florence. Beautiful views and sooooo easy to check in. The amenities surprised us and were a treat, yoga mats, laundry detergent, Moka pot, outlet converter, hairdryer tip, Bob W thought of everything !
Friends_and_family Family
10/10
Exceptional
13 Jul 2025
Quoc Phuong
Everywhere was walkable around and easy to get to places! Location was extremely great! No need for taxi/ uber. The property was very clean and tidy and amenities were easy to access and they also provide a luggage store space for after check outs so you can still make the most of the day before departure time. Airport is close by, only a 15 minute drive away.
Leisure Family
10/10
Exceptional
11 Jul 2025
luiz cesar

excellent

Excellent location. Only missing a dishwasher, but all the rest was great.
Friends_and_family Family
10/10
Exceptional
09 Jul 2025
Mimosa D
excellent location and very easy to access.
Leisure Partner
8/10
Excellent
02 Jul 2025
James

Nice location

Great location and very convenient. Fir the price and location it was just what we were looking for
Friends_and_family Family
10/10
Exceptional
01 Jul 2025
Stacie
Amazing experience. Level of customer support through the trip was above and beyond. Cannot wait to come back.
10/10
Exceptional
28 Jun 2025
Reynaldo
Great location right next to the Ponte Vecchio. Our apartment had a washer dryer combo that we used midway through our trip. Highly recommend
Family
10/10
Exceptional
27 Jun 2025
Sumeet
Room was spacious. Bathroom and kitchen were decent. Location was amazing. Overall a decent place to stay.
Leisure Family
10/10
Exceptional
14 Jun 2025
Clara
Location was great! Few steps from ponte vecchio. Apt has all what you need for a easy and relax vacation.
Even though you have to walk like 15 min to the train station (with suitcases is not easy) I will stay here again. Love it!!
Leisure Family_with_children
10/10
Exceptional
14 Jun 2025
Tamera
Great location, clean, comfortable, would stay or recommend to anyone visiting Florence
Leisure Friends
8/10
Excellent
12 Jun 2025
ROBERT
This unit needs additional tables, bookcases or some where to put various things. It is rather absent of a place to set things on as there are only 2 Small nite stands next to each end of the bed. Besides the dining room table, there are no other tables or book cases. At least one English language TV station would have been helpful. AC was excellent and most welcome. Area can be noisy at night from people on the street in front or other people in the same apt building.
Leisure
10/10
Exceptional
10 Jun 2025
Tushar
Great location. Nice clean apartment.
Leisure Family_with_children
4/10
Poor
09 Jun 2025
Lissa
Great area / apartment was depressing and dark
Bad shower / narrow and bad shower head
Very loud
Pictures looked much better
Dreary decorating
Leisure Family_with_children
10/10
Exceptional
08 Jun 2025
Ryan
Loved this cozy apartment in an absolutely perfect location in Barcelona. Everything was perfect. Highly recommend and we would absolutely stay here again.
10/10
Exceptional
04 Jun 2025
Juan
Great apartment and lication
Friends_and_family Family
10/10
Exceptional
02 Jun 2025
Verified traveler

AMAZING hotel!

BEAUTIFUL hotel, attentive/responsive host, great location, clean, modern, 10/10, perfect! My husband and I had a wonderful time at this hotel in Florence. I would definitely recommend staying here and I hope I can stay here again!
Partner
10/10
Exceptional
01 Jun 2025
Mark Gerald
Excellent value for a large apartment in the heart of Florence. It can be a bit noisy at night if others are out on their balconies, but honestly, it didn't go on too long or bother us over our 4 nights. Would definitely stay here again and would love to try any of their other properties. Great communication and follow up throughout our stay. Highly recommend.
Leisure Family
10/10
Exceptional
18 May 2025
Stefano
Property and it’s location were great! (Only a 20’ walk from train station and right next to Ponte Vecchio). The apartment was fully equipped and the balcony was a great place relax after a full day exploring Florence.
Leisure Family
2/10
Poor
06 May 2025
Zhipeng
bad place, noisy , dirty , don't choose
8/10
Excellent
28 Apr 2025
paul
located a few meters from ponte vecchio bridge. our room faced the street and was extremely noisy until late at night. Hor water tank was small. it was tricky getting 2 ahowers close together. shower wasnt big enough for 2. rooms were comfortable and marvin was able to set up
10/10
Exceptional
25 Apr 2025
Allison

Super helpful and communication is great

We really appreciate how helpful the customer service was and how well they communicated. We did have an issue with arrival since there are two #18’s on the street. They answered our call at midnight and helped. The building elevator was broken which was a bummer but they really go out of their way to make sure we had a good time. The location was great!
Friends_and_family Family
4/10
Poor
22 Apr 2025
Lucia Helena

Issues with Comfort, Infrastructure, and Cleanline

The location is great. But the building has no infrastructure at all, with a tiny elevator that either fits the luggage or one person.
The apartment was very dusty, and I had allergic rhinitis during the entire stay.
The shower would get cold during use, and unfortunately, our water heater stopped working. Communication was difficult, and we had to be moved to another room.
In the new room, the same issue happened — the shower would get cold halfway through, and the room was not well cleaned.
The shower leaked water all over the bathroom floor, and there was a bad smell coming from the drain and toilet.
The heating system didn’t work.
The apartment didn’t smell clean, and neither did the bed linens.
Friends_and_family Family
8/10
Excellent
19 Apr 2025
Alexandra

Great place to stay!

The flat was very comfortable and in a great location—close to everything we needed. Communication with the host was easy, and our requests for extra towels and hangers were quickly taken care of. The bathroom was a bit small but met our needs. We did notice the kitchen faucet was loose and there was duct tape on the rain shower head, but overall, we had a pleasant stay and would book again.
Partner
10/10
Exceptional
17 Apr 2025
mark
An amazing apartment. Right in the middle of everything. Rooms were spacious and beautiful. We loved out visit. Wish there was an English speaking channel on tv. Will be back for sure!
Leisure Friends
10/10
Exceptional
13 Apr 2025
Darci LaVeine
Comfortable, great location!!
Leisure Family
10/10
Exceptional
05 Apr 2025
Michel Andre
Bobs place was an absolute dream- coming from Los Angeles we didn’t know what to expect as pictures sometimes exaggerate- but this apt was perfect, charming, romantic, and efficient in a travel partner. Church bells in the morning! Thanks again.
Leisure Family
10/10
Exceptional
03 Apr 2025
Peter
Bob is obsessive about achieving a 5 star rating,.it shows. My booking was everything I could have hoped for. Solid shower, great communication, great location, good price, etc.

10 out of 10. Will book again if I visit a location where he has lodgings.
Leisure Family
2/10
Poor
30 Mar 2025
Luis Felipe
The area was really wonderful, the staff at the hotel were very nice, however the room we stayed was not so great, the toilet was loose and leaking, the room next door had plumbing issues and the smell was bad , we reported it but nothing was done. The price for this hotel was high and not in par with the facilities, definitely not staying again in this hotel.
10/10
Exceptional
24 Mar 2025
Bettie Ann
We visited our daughter who is studying abroad. This was a great location just minutes from the Ponte Vecchio bridge. We walked everywhere. The staff were extremely helpful and responsive. Any time of day they responded to a text message within minutes!! Would highly recommend staying here!!
Leisure Partner
10/10
Exceptional
23 Mar 2025
Eduardo
My family and I loved this property. Is very well located near Ponte Vecchio and from there is walkable to all main attractions in the city. The apartment is really nice and they provided welcome gift with teas. Communication was excellent and prompt. Excellence choice to stay in Florence, highly recommended!.
Leisure Family
10/10
Exceptional
14 Mar 2025
Iain MacMillan
Very cool place to stay - it’s like what you see in the pictures
Leisure Partner
8/10
Excellent
09 Mar 2025
Roberto
Nicely located and easy access to main area of Florence. The only things I didn’t like were it was very noisy at night. Windows don’t absorb noise and it smelled a little like sewer in the washroom area, but parts of Florence smelled like sewer water.
Leisure Family
10/10
Exceptional
08 Mar 2025
Rebecca
What a cozy apartment! My sister and I had an amazing time and really enjoyed our stay. We used the kitchen to make some delicious Italian meals. The furniture was comfy and our hosts were very responsive. The vintage elevator worked well to get us down 5 flights of stairs. The only negative was a musty smell in the bathroom, they had an ion air cleaner to refresh the air. Overall it was a wonderful stay and we would come again!
Leisure Family
10/10
Exceptional
03 Mar 2025
Leigh
What a fabulous apartment in a fabulous location. The touches in the apartment are gorgeous and really thoughtful. Bob W is a brilliant concept and we wouldn’t hesitate to book again.
Business_and_leisure Family
10/10
Exceptional
24 Feb 2025
David Martin
Well positioned next to the Ponte Vecchio, and easily walkable to the Duomo, Uffizzi, Pitti Palace etc. A few minor glitches, but response time on WhatsApp, and in person where needed, was incredibly quick. A good location, pleasant flat, excellent service
Leisure Partner
10/10
Exceptional
23 Feb 2025
Amber Holly Chin
Perfect location, with great communication. It does get a little loud at night, nothing good earplugs wouldn't help with :)
Leisure Family
10/10
Exceptional
14 Feb 2025
Romilda Aparecida

Fantástico

:Fantástico.Localização perfeita.Anfitrião atencioso. O apartamento é perfeito.Tem mimos e é tudo com muito capricho.Nos sentimos em casa.
Friends_and_family Family
10/10
Exceptional
27 Jan 2025
Jessica
Close to everything
10/10
Exceptional
22 Jan 2025
Jessica
Great place to stay, near everything.
8/10
Excellent
20 Jan 2025
Sanjit
We thoroughly enjoyed our stay, the location was perfect and the place itself was nice, clean and spacious. If I come back to Florence, I will definitely stay here again.
Leisure Friends
8/10
Excellent
12 Jan 2025
Raymond Kwok
The property is centrally located to some of the most historic sites in Florence like the Ponte Vecchio and Piazza Signoria. Had a few small hiccups like a malfunctioning front gate, but overall I would recommend staying here.
Leisure Partner
8/10
Excellent
12 Jan 2025
Cromwell Gerardo
The property is very clean and well maintained. Location is perfect. Staff was very helpful.
Leisure Family
10/10
Exceptional
08 Jan 2025
Chris
Great apartment with parking options nearby. So close to the Ponte Vecchio and the centre of town
Leisure Family
10/10
Exceptional
02 Jan 2025
Ryley
Lovely property with so many thoughtful details.
Leisure Partner
10/10
Exceptional
01 Jan 2025
Xuhong
like to stay this property again for next trip.
Leisure Family
10/10
Exceptional
30 Dec 2024
Lukas

Amazing stay

I feel like at home, Bob is so kind and apartment is very close to everything, I will come back
Self
6/10
Pleasant
29 Dec 2024
Shuyuan
It’s so noisy at night, at 2 am on Saturday we were woke up still by people’s talking and car passing nosies, and you can hear those squeaky noises from the old elevator if the customer in the other suite came back or out at late night! If you are a light sleeper, you can’t sleep here!
The pillow on these sofa bed are too low and soft, I could get one more from luggage room, but it was kind of inconvenient, I wished more pillows and bathroom tissues available in room!
The location is close to all shopping areas and tourist spotlight areas! For the purpose, the location is great!
Leisure Family
10/10
Exceptional
28 Dec 2024
laura
10/10
Friends_and_family Family
10/10
Exceptional
27 Dec 2024
Deniel
It was a nice area place to stay.
Leisure Friends
6/10
Pleasant
22 Dec 2024
Paul
Having stayed at other Bob W locations, this one paled in comparison. Things were coming apart at the seams, especially in the bathroom and sink area.
10/10
Exceptional
07 Dec 2024
LUCIA
Excellent property. Beautiful views from our balcony. Most importantly, the service from Bob W was above and beyond. Will use them again. Thank you
Leisure Partner
10/10
Exceptional
03 Dec 2024
Clarence
We loved staying at this room for our stay in Florence. Since it was mine and my husbands birthdays we came in and saw that they had decorated for us which made the stay even special. in addition they had left us with some goodies to enjoy on our stay including the tote bag that you can take home as a souvenir. The location can’t be beat, right by the ponte vecchio bridge and easily walkable to most tourist attractions. But was also in a safe, secured and quiet building. There’s shopping right as soon as you walk down your doors. This is one of our best stays during our European adventure. Will definitely stay again as we love Florence and this was our second time visiting. Also communication was fast and easy. We got a hold of them even when checking in late. Stay here if you want to enjoy a hassle free stay. Love all the details that the company provided for us during our stay. Thank you!
Leisure Partner
10/10
Exceptional
29 Nov 2024
Ross

5 star review

Excellent location and great property!
Friends_and_family Friends
10/10
Exceptional
25 Nov 2024
Luciana

It's not just a hotel room, it's an experience.

Loved the Bob W experience!
Super friendly place, located a few steps from Ponte Vecchio.
It's not just a hotel room, it's an experience. We had lots of gifts, like cookies, a tote bag, and a pack of instax (really loved this last one)

Amazing
Partner
10/10
Exceptional
24 Nov 2024
Shunsuke
Close to Ponte Vecchio.
Walkable to most of the places, grocery stores near by. You can stay like as if you live there. Very at home / comfortable setup.
Leisure Family

Location & surroundings

Bob W Florence Ponte Vecchio
Via De Guicciardini 18, Florence, Italy

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Bob W Florence Ponte Vecchio

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