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9.6/10Excellent81 Reviews
Cleanliness9.8/10 9.8
Service9.8/10 9.8
Comfort9.8/10 9.8
Condition9.8/10 9.8
Neighborhood10.0/10 10.0
Amenities9.2/10 9.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Palazzo Martellini Residenza D Epoca
With a stay at Palazzo Martellini Residenza d'Epoca in Florence (Oltrarno), you'll be within a 5-minute walk of Pitti Palace and Ponte Vecchio. This bed & breakfast is 0. 4 mi (0. 7 km) from Piazza della Signoria and 0. 4 mi (0. 7 km) from Uffizi Gallery.
Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Featured amenities include multilingual staff, luggage storage, and an elevator. Self parking (subject to charges) is available onsite. Continental breakfasts are available daily from 8:30 AM to 10:00 AM for a fee.
Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
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With a stay at Palazzo Martellini Residenza d'Epoca in Florence (Historic Centre of Florence), you'll be a 3-minute walk from Pitti Palace and 6 minutes by foot from Ponte Vecchio.
This bed & breakfast is 0.5 mi (0.7 km) from Piazza di Santa Maria Novella and 0.8 mi (1.2 km) from Piazza del Duomo. Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and flat-screen televisions.
Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
7:00 PM
Check-out until
10:30 AM
Minimum check-in age
18
Hotel policies
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 48 hours
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
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You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Contactless check-out is available.
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Special Instructions
The front desk is open daily from 9:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number IT048017B48LYZT2TA
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Minimal age
18
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Optional fees
- Fee for continental breakfast: approximately EUR 15 for adults and EUR 15 for children
- Self parking fee: EUR 40 per day
- Nearby parking fee: EUR 40 per night (1312 ft away; open 7:00 AM to midnight)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Japanese
English
Italian
Nearby attractions
Via Maggio
0.1 km / 0.1 mi
Arno River
0.2 km / 0.1 mi
Santo Spirito Basilica
0.2 km / 0.1 mi
Accademia Italiana
0.2 km / 0.1 mi
Piazza Santo Spirito
0.3 km / 0.2 mi
Pitti Palace
0.3 km / 0.2 mi
Via de' Tornabuoni
0.3 km / 0.2 mi
Salvatore Ferragamo Museum
0.4 km / 0.2 mi
Ponte Vecchio
0.5 km / 0.3 mi
Strozzi Palace
0.6 km / 0.3 mi
Piazza della Repubblica
0.7 km / 0.4 mi
Piazza del Carmine
0.7 km / 0.4 mi
Palazzo degli Uffizi
0.7 km / 0.4 mi
Via de' Calzaiuoli
0.7 km / 0.4 mi
Piazza della Signoria
0.7 km / 0.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 10
- bed and breakfast
- Wi-fi
- Multilingual staff
- Lift access
- Luggage room
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo Martellini Residenza D Epoca
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo Martellini Residenza D Epoca
Double or Twin SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo Martellini Residenza D Epoca
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo Martellini Residenza D Epoca
Double or Twin ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo Martellini Residenza D Epoca
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo Martellini Residenza D Epoca
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo Martellini Residenza D Epoca
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo Martellini Residenza D Epoca
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo Martellini Residenza D Epoca
Double or Twin SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo Martellini Residenza D Epoca
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo Martellini Residenza D Epoca
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Palazzo Martellini Residenza D Epoca
50
reviews shown
Margaret
Great location, nice room. The check in was very easy. I would highly recommend this hotel when visiting Florence. We didn't get a chance to enjoy their breakfast as we left early the next morning to catch a train to Naples. The staff place in our fridge items for breakfast but it's hard to eat that early in the morning but it was extremely thoughtful.
Kristin
Location was nice just a short walk over the bridge to the busy part of Florence. It was nice to get away from the hustle and bustle. The rooms were clean and spacious. The staff was very helpful and breakfast was very good. It was a little bit difficult to find but once you found it, it was great.
Mary
Very nice and so close to all places by walking.
Carolyn
Very good place to stay!
Melissa
Unfortunately, we had memu ossyes with the hotel. The rooms are HUGE, which alomg with the location are the only two positives.
Issues were with the parking arrangement, a broken main door, gallons of water leaking all over the floor during every shower, the doorbell could be heard in our room, and a horrible mattress (it has caved in).
Issues were with the parking arrangement, a broken main door, gallons of water leaking all over the floor during every shower, the doorbell could be heard in our room, and a horrible mattress (it has caved in).
Dejan
The whole experience was very pleasurable.
Aimee
Great. Friendly helpful staff and super location. Huge rooms
Shannon
We only stayed one night, but it was great. The room is huge and the hosts went out of their way to be helpful. We wished we could have stayed longer and if we are in Florence again, we would definitely stay here again.
Jacob
Rey nice staff and breakfast was fantastic
magdalena
Reasonably Priced Classic
Centrally located and comfortable hotel room with delicious breakfast and cappuccinos. We arrived and were greeted by staff who helped us get situated. Large room and comfortable beds. Beautiful historical charm to the building. So much history within walking distance.
J
Absolutely stunning old school Tuscan. Manuela was fantastic and pleasant. Highly recommend.
Joseph
Location, and there's a lift!
Cathy
Lovely Florence stay
Very cozy, comfortable room. Lovely decor in room and breakfast area. Excellent location, safe, and walkable to sight-see and restaurants. Very friendly and welcoming staff at reception. Highly recommended and will stay here again for sure!
michel
Excelente, indicaciones claras para el check in, muy bonito lugar, la habitación amplia y muy limpio, el desayuno muy completo y cada detalle cuidado, una atención personalizada, ayuda para solucionar algunos temas por el idioma..gracias
Eun Kyoung
Everything is good.
Breakfast is wonderful.
Staff were kind.
Only problem was poor hot water when taking a shower.
Breakfast is wonderful.
Staff were kind.
Only problem was poor hot water when taking a shower.
Monika
Great hotel for exploring Florence
All was great. The location is perfect for sight seeing and also for business travels. Breakfast was wonderful
Kathleen
An Adventure in Florence
The room was pretty amazing, but I was only there for one night so really didn't get to enjoy it as much as I would have liked. I was very uncertain about the check-in process since there was not the usual street-level registration/welcome desk. It involved being buzzed in through three different doors and and up to registration via a lift. It is not staffed 24 hours but once you are registered you are given a card and a buzzer to let yourself in. That process would have been good to know in advance!
Tina Katherine
The location was perfect, the breakfast was wonderful, the staff were kind and helpful. Great visit to Florence.
Mary
The room was a little cramped and this is a very old building and small hotel. If you like quaint, then this is your place.
Magdalen
Checks all the boxes & exceeds expectations!!
Well-spoken English, great location on a main road near the river, elevator access, free & delicious breakfast, courtesy welcome bottle of wine, felt very private, and clean! Highly recommend!
harvey
The staff was awesome
Kaitlyn
The staff was absolutely amazing from booking to check-out. The location was on a very nice, safe street and walkable to the major sites. The room and bathroom were spacious and well equipped. The only complaint is the breakfast was minimal and there were no hot foods offered. It was mostly breads, however, the staff offered fresh espresso beverages which was nice. Would definitely recommend to friends!
Nanette
Florence Boutique Hotel
The most unique experience in downtown Florence. The location was perfect. Within walking distance to the Museum, Duomo and shopping. This boutique hotel was very lovely. Staff was very helpful, Manuela went above and beyond. Wine and amazing breakfast included!!!
michael
Property was very clean and was within walking distance of shopping and many quality restaurants. Staff was friendly and attentive. Rooms are small but shower was very nice. Breakfast was included in price which was convenient way to start your day>
Andrew
Huge, clean rooms. Quiet, comfortable, convenient, safe. Enjoyable included breakfast, and very helpful and thoughtful staff.
Wylie
This is a great place to stay. Spacious rooms. Very clean. Comfy bed and furniture. Good quality linen and terry. Sumptuous breakfast spread. Book without hesitation.
Karen
Great location
We were very pleased with our stay here. The service was excellent and their breakfast exceeded our expectations. Also loved the location, which is a 5 min walk from Ponte Vecchio. We would definitely stay here again and recommend to others.
Jeanne
The best parts about this property were the staff. They were excellent and kind hosts! The breakfast was fantastic! Room was spacious and updated. The location is perfect and very safe!
Shahyad
Hotel and staff and location are excellent. Beautiful hotel. Giorgino the hotel manager is super helpful. I highly recommend this place. Beautiful memory for us.
Shahyad Makhmalbaf
Shahyad Makhmalbaf
Alicia
The check in took a little long but we did enjoy visiting with the hosts. It is a laid-back feel, and the operators want to take time to connect with you as people. If you are looking for a more business-like, less-personable accommodation interaction this might not be a good fit for you. We did feel that for the price of the room, the breakfast service should not have been an additional charge.
Seung Eun
Nice rooms in a grandiose building
A nicely renovated place in an old and majestic structure. Truly felt like staying in a palazzo with heavy wooden doors and stone hallways. Yet with modern facilities like an elevator and electronic keys. The owners were very helpful and remained on site during the day. A stone’s throw from Pitti Palace and other attractions.
Jennifer
This villa was absolutely stunning and our hosts Franco and Sawako were super charming. We loved our stay. It is close to everything in historic Florence.
CR
So good!
Great stay. Hotel is small and personal. Warm welcome and friendly service. In a brilliant location, south bank so slightly less busy and touristy, but very easy walking everywhere. Good restaurants nearby. Good breakfast in the room.
Claudia
Really great place to stay m, very central close to main museums, Duomo and main attractions.
Angela
We stayed here 5 nights and loved it. The room was beautiful, clean and spacious. Our hosts were very helpful and caring. The location is perfect just steps from the Ponte Santa Trinita and within easy of all of the major sights. There are lots of amazing dining options around also a few minutes walk to a small grocery store. About a 15 minute walk to the train station. We highly recommend this property.
jeffrey
Our room had so much character and the owners were extremely friendly and helpful. Franco is very funny. Walk to everywhere from their place. Recommend it fully
Hillary
The owners are incredibly kind and went out of their way to make my stay comfortable. Felt very taken care of. The room was warm and cosy and the fixtures all new and clean. Would absolutely come back.
Filippa
Excellent!
Amazing Host and owner! The rooms were super clean and much bigger than expected. We never had beakfast at the hotel but there are many breakfast friendly restaurants in the cozy neighbourhood. The hotel is also perfectly situated in town - close to the other side of the bridge and in the middle of the best area on its side of the bridge.
Lakwan
puke stay here again.
This stay was very lovely and near many things. Staff was great and kind.
Luis
Great place to stay near everything in Florence
Franco and staff make you feel at home, the hotel is close to the main places, and its well decorated, clean and quiet. Definitively I'll go back when visiting Florence. Very nice place to stay.
Gregory
Great time in Florence!
A great stay in Florence. Room was large and comfortable. Service and communication was great. The location was superb and allowed us to walk to literally any sight we wanted to.
We would highly recommend!
We would highly recommend!
LISETTE
Love it all, Is a new Hotel in an old building, Well located and with great owners Franco and Sawaka. it was my first stay and will highly recommend this hotel. Safe to walk around. And surrounded by great restaurant, art and architecture.
Verified traveler
The hotel owners were extremely friendly and very helpful is helping us find our way around Florence, the breakfast was delicious
Verified traveler
This place is in a lovely spot and very comfortable and clean. However, it is quite loud and you can hear pretty much everything from the room (i.e. people in the corridor, breakfast, etc.). The owners are only in at certain hours which is good for the noise but less so if you need anything. Overall, a decent place to stop but definitely should be aware of the noise issue.
Zoe
We love this hotel!
Our hotel in Florence was the best of our trip! Wonderful hosts Sawako and Franco. Beautiful room, great location in the city, 15 minutes from everything. The shower was a generous size-such luxury!
Rhonda
This is a wonderful little gem located in the Oltr'arno (across the Arno) section of Florence. My room is so beautiful and comfortable that I don't want to leave it to see the wonders of Florence. The owners (a husband and wife) are very friendly and helpful. Newly restored, everything works great: new electrical, new plumbing, new air conditioning and spa
KM
Well-located. Walking distance from city center in Florence. Clean and modern rooms.
Karen
Great Stay!
We had expected maybe a few glitches since they had only been open only a few weeks, but everything was great. They went above and beyond for service; the rooms were really nice; cleanliness was exceptional; the location was within easy walking distance of the Pitti Palace, Pointed Vecchio, and other tourist attractions. We really enjoyed our stay!
Verified traveler
They weren’t ready to open for business. The picture on line was nothing like what the b&b really looked like. I asked through email if the pics were accurate to what the rooms looked like. I never got a response. The door handle came
of in the owners hand when he was showing us the room. He gave me his key to lock ourselves in the room for the night. No one is on the property as far as staff. There are no phones on the property. Very disappointed from what we saw on line to what we actually saw when arriving. It is many flights up with no elevator. I wish Expedia would check out the hotels they advertise on line before putting any pictures or backing any hotels. Very upsetting when you see a beautiful picture on line and then not getting what is advertised. Expedia needs to do there research more before allowing someone to book and pay for rooms months ahead and checking in and not feeling safe. Very upsetting all around. I also hope Expedia helps me get my money back.
of in the owners hand when he was showing us the room. He gave me his key to lock ourselves in the room for the night. No one is on the property as far as staff. There are no phones on the property. Very disappointed from what we saw on line to what we actually saw when arriving. It is many flights up with no elevator. I wish Expedia would check out the hotels they advertise on line before putting any pictures or backing any hotels. Very upsetting when you see a beautiful picture on line and then not getting what is advertised. Expedia needs to do there research more before allowing someone to book and pay for rooms months ahead and checking in and not feeling safe. Very upsetting all around. I also hope Expedia helps me get my money back.
Sofien
La chambre est très propre et spacieuse, il n'y a vraiment rien à dire. L'hotel est situé dans un immeuble historique typique de Florence, ça transpire l'histoire!
Nous sommes arrivés un peu avant 19h, il n'y avait personne à la réception mais quelqu'un nous a guidé par téléphone. L'accès à l'immeuble et à l'hotel au 3è étage se faire grace à une application (pour ouvrir les portes). C'est vraiment troublant alors que c'est plutôt moderne comme approche. J'étais coté cours et c'est vraiment calme. Mes amis qui étaient côté rue se sont plaints du bruit des voitures et deux roues.
Nous sommes arrivés un peu avant 19h, il n'y avait personne à la réception mais quelqu'un nous a guidé par téléphone. L'accès à l'immeuble et à l'hotel au 3è étage se faire grace à une application (pour ouvrir les portes). C'est vraiment troublant alors que c'est plutôt moderne comme approche. J'étais coté cours et c'est vraiment calme. Mes amis qui étaient côté rue se sont plaints du bruit des voitures et deux roues.
Location & surroundings
Palazzo Martellini Residenza D Epoca
Via Maggio 9, Florence, Italy
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Palazzo Martellini Residenza D Epoca
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