RO
Room Only
Accommodation only. Meals are usually not included.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
7.6/10Very good452 Reviews
Cleanliness8.0/10 8.0
Service8.0/10 8.0
Comfort7.4/10 7.4
Condition7.4/10 7.4
Location9.0/10 9.0
Neighborhood9.4/10 9.4
Amenities7.0/10 7.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Il Pitti Soggiorno
*The reception is open from 10 am to 6 pm. Please advise the time of arrival in advance*
Located in a historic residential building, "il Pitti" Soggiorno is right in front of the former royal palace of Florence. The property offers rooms with attached bathroom with parquet floors and air conditioning. For any kind of support contact: +39 0662290200
Show less
With a stay at Il Pitti Soggiorno, you'll be centrally located in Florence, steps from Pitti Palace and 6 minutes by foot from Ponte Vecchio. This affittacamere is 0.6 mi (1 km) from Piazza di Santa Maria Novella and 0.4 mi (0.7 km) from Piazza della Signoria.
Make yourself at home in one of the 19 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
Featured amenities include express check-out, multilingual staff, and luggage storage.
Popular amenities
Free WiFi
Parking available
Concierge
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
8:00 PM
Check-out until
10:30 AM
Minimum check-in age
18
Hotel policies
No alcohol served onsite
No front desk
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
-
You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- Contactless check-out is available.
-
Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Property Registration Number IT048017B4FR6GPEKJ
-
Minimal age
18
-
Optional fees
- Nearby parking fee: EUR 40 per night (2297 ft away; open 7:00 AM to midnight)
- Crib (infant bed) fee: EUR 10.0 per stay
- Rollaway bed fee: EUR 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
English
Italian
French
Spanish
Nearby attractions
Accademia Italiana
0.1 km / 0.1 mi
Via Maggio
0.1 km / 0.1 mi
Pitti Palace
0.1 km / 0.1 mi
Santo Spirito Basilica
0.2 km / 0.1 mi
Piazza Santo Spirito
0.3 km / 0.2 mi
Boboli Gardens
0.4 km / 0.2 mi
Arno River
0.5 km / 0.3 mi
Ponte Vecchio
0.5 km / 0.3 mi
Via de' Tornabuoni
0.5 km / 0.3 mi
Salvatore Ferragamo Museum
0.6 km / 0.4 mi
Brancacci Chapel
0.7 km / 0.4 mi
Via de' Calzaiuoli
0.7 km / 0.4 mi
Palazzo degli Uffizi
0.7 km / 0.4 mi
Piazza della Signoria
0.7 km / 0.4 mi
Uffizi Gallery
0.7 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Visa Electrón
- Check-in hour
- Check-out hour
- Laundry serviceExtra charge
- Multilingual staff
- Lift accessExtra charge
- Luggage roomExtra charge
Show 5 more facilities & services
- Towels and bed linenExtra charge
- Non-smoking establishmentExtra charge
- Self check-in
- Online check-in
- Online Check-out
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Il Pitti Soggiorno
100
reviews shown
Lynn
The location was great, right across from Pitti Palace and walkable to all the sites on the other side of the river via Ponte Vecchio. However, we had many problems. First, our keys were not left for us to get into our rooms and there was no on-site staff to help us. This took over an hour and a half for the phone agent to resolve by getting someone to come and help. We noticed another couple had the same problem a day or so later.
Our room was attractive, clean, large, and the bed was fine. However the air conditioner did not work and there was no hot water for our showers. These problems were not resolved during our stay. We never saw anyone in the office, only the cleaner who could not help. Our friends' room was less attractive but did not have these problems.
We did have our own bathrooms, which was not clear on the listing whether they were ensuite. I tried a couple times before we arrived to confirm this, both via hotels.com and directly with their email but never received a response, we just had to cross our fingers we would not have a shared bath.
Our room was attractive, clean, large, and the bed was fine. However the air conditioner did not work and there was no hot water for our showers. These problems were not resolved during our stay. We never saw anyone in the office, only the cleaner who could not help. Our friends' room was less attractive but did not have these problems.
We did have our own bathrooms, which was not clear on the listing whether they were ensuite. I tried a couple times before we arrived to confirm this, both via hotels.com and directly with their email but never received a response, we just had to cross our fingers we would not have a shared bath.
GREGORY
The room, while clean, had several issues.
Security is a concern. If you can get into the main lobby on the 0 floor (you need a door code which they do not provide until you get to reception via a table top notice), you can interlope into the rooms at check in time. They leave keys out on the 3rd floor table for all incoming guests in plain white envelopes. There is a reception room but it’s always locked even during posted hours. The cleaner told us no one ever is there as the operators are in Rome. We called the hotel number, concerned with ZTL issues and 1) were told the info we received directly from them and parking was not from them and 2) when they didn’t immediately hang up, they did transfer us to “reception“ and then hung up.
The room is not A/C functional so you need to keep the windows open. Next to the Boboli Gardens means mosquitoes are present.
No toilette paper. Really?
No hot or warm water!
We spoke with another guest who stayed in another room and their experience was identical to ours.
Skip this one and book closer to Uffizi!
Security is a concern. If you can get into the main lobby on the 0 floor (you need a door code which they do not provide until you get to reception via a table top notice), you can interlope into the rooms at check in time. They leave keys out on the 3rd floor table for all incoming guests in plain white envelopes. There is a reception room but it’s always locked even during posted hours. The cleaner told us no one ever is there as the operators are in Rome. We called the hotel number, concerned with ZTL issues and 1) were told the info we received directly from them and parking was not from them and 2) when they didn’t immediately hang up, they did transfer us to “reception“ and then hung up.
The room is not A/C functional so you need to keep the windows open. Next to the Boboli Gardens means mosquitoes are present.
No toilette paper. Really?
No hot or warm water!
We spoke with another guest who stayed in another room and their experience was identical to ours.
Skip this one and book closer to Uffizi!
Alexandra
No hot water, air con didn't seem to work very well and never found any staff at the hotel.
Benjamin
DO NOT STAY HERE. Absolutely appalling customer service! Zero respect or regard for their customers. No response when needed assistance and rarely anyone on site. Numbers to contact hotel where rarely answered and when they were I was either hung up on or told they call right back and never was. We had two rooms for three nights. One room had no hot water and no AC for entire stay and the other room the shower would not drain properly. No assistance or even an attempt to solve the issues.
Sofia
We don’t recommend. The room was very hot with no air conditioning working. The shower was archaic and no warmer working, only cold water. Communication was not 24/7. The only positivity from this place is the walking distance to Ponte Vecchio.
Robert
👎= No hot/warm water. No wifi. No staff on site. No staff to resolve issues even after multiple attempts to contact. Missing lightbulb in lamp in our room. Many mosquitos in room. Broken door on tiny (cold) shower.
👍= great location
👍= great location
Ahmed
Great location but the bed was uncomfortable, the shower water was cold, and the shower door was broken. The reception was barely ever open even during their daily hours.
erin
Great Location! just across from the Palazzo Pitti and a short walk from attractions such as the Duomo. Lovely restaurants just a step from the door. Basic amenities but served us well for a short trip, would recommend for anyone looking for an easy place to stay.
Kim
Where shall I start? Let’s say this was just a bad choice overall. We received an email an hour before check in demanding for us to email our passorts or check in would NOT be permitted. This, despite the fact that our stay had already been paid for. They would NOT accept a passport in person… only via email. When we arrived there was no way to enter. We had to call for an entry code that led us to a ONE PERSON elevator to reception on the third floor where there was NO ONE. Another call to the hotel resulted in NO ANSWER. there was nowhere to store our bags. We left them and went to grab a drink. Finally received an email with our room number- key was in a drawer. Room had an air conditioner that did not work, no hot water for showers and no lights in the stairwell ( we were at the top of the building). Another email to the hotel with no response to address the water or AC. We were eaten alive by bugs through the night and the noise from the street went on well after 3AM. Expedia needs to remove this hotel from their list entirely. What a TERRIBLE PLACE to stay. Oh…. Other guests complained about no parking and no response from hotel too. DONT STAY HERE!!!!!!!!!
charlotte
It was quite an unpleasent stay. The condition of the room was disappointing, especiallyfor the price. The room smelt like smoke. The ac was in bad condition. The mugs provided to us were dirty. In addition the wifi did not work. To make it all worse we could not use our data either as network was unreachable. The cherry on top was no hot water. This was an uncomfortable stay. I would not recommend to anyone .
Jaira
There was only cold water and the Wifi did not work. The phone service was also terrible. Was clean but is nothing like the pictures as well.
Alexander
The stay here was ok - the room itself was nice and bed very comfortable and everything in the bathroom worked well. However, the WiFi wasn't working and our air con dripped when turned on (fine in may but would be a bigger problem in summer). As the other reviews state, there is noone in reception so we were lucky when we arrived that there was someone leaving that meant the door was opened for us.
Michael
Despite being told that reception would be open when we arrived, nobody was there.
On checking out, again nobody was manning reception
This hotel is run more like an Airbnb
On checking out, again nobody was manning reception
This hotel is run more like an Airbnb
Claudia
Very quaint but there was no one to help us check in. We had no code to get in from the street. Luckily, a worker and a waiter outside helped us or we would not have gotten in and been able to locate our room. The shower did not drain and we were asked to pay city taxes by leaving 60 euros in the room when they were already paid on my bill.
Nicole
Nice place. Friendly staff. Perfect location
Eleanor
Perfect location, superior room was comfortable and clean. There was no staff available other than by phone between 9 & 5PM. Very impersonal. Did not feel welcome. No face to face contact at all during our two night stay.
Katherine
👍
Taylor
Disgusting, save your money and go somewhere else
This was the most disgusting hotel I have ever stepped foot into. Nothing like the photos at all and the room was covered in mold. We walked in and immediately walked out due to health concerns. Had to book another hotel for the night and the hotel refused to give us our money back.
Not to mention that there isn't a reception or anyone on site, and they didn't give us the door code ahead of time so we were stuck outside for almost an hour trying to contact them (without having a cell phone since we're international guests). Luckily Hotels.com was able to answer the chat really quickly and give them a call for us to get access to the building. I would absolutely 0/10 recommend this place. Awful service and cleanliness.
Not to mention that there isn't a reception or anyone on site, and they didn't give us the door code ahead of time so we were stuck outside for almost an hour trying to contact them (without having a cell phone since we're international guests). Luckily Hotels.com was able to answer the chat really quickly and give them a call for us to get access to the building. I would absolutely 0/10 recommend this place. Awful service and cleanliness.
dalisay m
Poor customer service.
No accommodation for disabled person tried to contact the receptionist to change the room, but no immediate response. Waited 3 hours since no front desk rep is available on site. Very poor customer service. We had to book another hotel that same day after 6 pm. We wasted half of our trip that day. We are still waiting on our refund and still did not get any email from hotel.com nor the hotel company.
Rostislav
The hotel situated right across the Pitti Palace and is a short walk away from major attractions. We must’ve been unlucky with our room as our bathroom wasn’t super clean and the shower wasn’t in great condition. One of the shower doors was broken and hanged for its dear life on a single roller and the drain of the shower was clogged so much that you were basically having a bird bath for your feet every morning. The place has an elevator but it was constantly out of service every day so those with mobility issues please take that into account.
rodrigo
Totalmente sobre valorado
Elham
It was pretty clean and decent. Would def stay again. Worth it.
Adam
Poor furnishing; TV out of action;bad lighting;no reception in place outside office hours.
Alex
hotel was dingy and dark, gives a eerie feeling.
but location was not bad a row of restaurants
I personally would not stay there again
but location was not bad a row of restaurants
I personally would not stay there again
Johanne
The staff was nice and helpful. The room was a little weird (the window is on the ceiling and partially blacked-out) but the shower was delightful.
Kristin
We enjoyed our stay in room 804.
Pardeep
In good tourist area
troy
The room was rather charming but a little less than clean. The fellow who met us was quite nice. On the downside they didn’t restock the coffee and some things were either broken or not working. Also beware of overcharging at the restaurant beside the rooms.
David
Florence
Style, shabby chic, focus on the shabby. Shower in need of replacing and a bit of attention to the general upkeep of the room. It was clean, bed was comfortable and clean towels and bedding.
It is located close to the main attractions and was easy to get to from the railway station.
Was good value for the money.
It is located close to the main attractions and was easy to get to from the railway station.
Was good value for the money.
Kimberly
No one checks you in - self serve coming to the property and finding you key and room. Good communication from the hotel on codes to enter and instructions. Rooms on the 8th floor and sketchy elevator. We chose the stairs and it is not for the weak. Lovely stay overall
Christina
Great location
Great location, nice size room…. But shared bathroom and tiny elevator. It’s a basic room in an old building. Has all the basic things you need, except for the bathroom situation.
Michael
We've stayed here a few times as it's very close to places we want to visit.
The problem is the rooms need updating and kept much cleaner than they are at present.
The problem is the rooms need updating and kept much cleaner than they are at present.
Elaine
Booked a room not realising it was a shared bathroom. This was my own fault not the hotel. Due to sharing a bathroom it was not clean at times especially the toilet, also shower has mold on tiles and felt dirty. The bedroom was clean and bed/pillows were comfortable. Only downside was that we could not open the window for fresh air. The receptionist was very friendly and location was excellent. I would stay again but would be care to not to select shared bathroom.
Don
My biggest complaint was the WiFi wouldn't deliver internet. It caused me a huge problem. Almost didn't hey checked into our next lodging.
Charles
Great experience
This was a very old but very nice hotel and it is a great location. Lots of places to go have something to or drink nearby and only 5-7 minute walk to the old bridge. Great experience!
Danette
Near the places we want to visit.
Sarah
While the staff were friendly, I would not stay here again. The lights didn’t turn on in the hallway so I had to use my phone’s flashlight to climb to the eighth floor. There’s an elevator, but it looked like a rickety old thing that I didn’t feel safe taking up upstairs. And I couldn’t figure out how to open the door to even check in. I only got in because two guests were coming out. I also did not like sharing a bathroom, but I knew that going in ahead of time so I expected to share, but those days are over. And the room was tiny.
Ryan
Loved the historical character and location of our stay!
Gene
We absolutely loved this hotel. When we first saw it, we were a little apprehensive, but very quickly fell in love with it. We had our own private courtyard and felt like we had our own private villa. The room was clean and comfortable and QUIET, and the location was great! We slept so soundly and refreshed! Within walking distance to the Ponte Veccio and the Duomo, and right across the street from Boboli gardens. We loved everything about this hotel and definitely recommend it!
Kathy
Florence Hotel
It was a nice older hotel with very good air conditioning. Many restaurants nearby.
James
The receptionist was very helpful in helping us get taxis and rec
Carma
Perfect place to stay in Florence. Beautiful rooms, comfy beds, convenient location.
m
No one there for checkin, no key, took 2.5 hours to get to room.
Room was not what was booked. Photos wrong, room smelled of damp/ sewer. Bathroom was seperate down corridor, ac was noisy and leaked water over floor.
Room was not what was booked. Photos wrong, room smelled of damp/ sewer. Bathroom was seperate down corridor, ac was noisy and leaked water over floor.
Peggy
Good on a budget
I wanted a budget room near the city center so I knew there would not be many amenities. The bed was comfortable, the a/c worked, and there was an elevator. The location was right across from the Pitti Palace and there were plenty of good restaurants nearby.
Maddy
The property was difficult to find. When we arrived there were mattresses that blocked the entire hallway and we were not given notice that the property was under renovation. We were greeted by a very unfriendly receptionist who was on the phone during our entire interaction with her. In the evening 3 creepy men knocked on our door and said they needed to change our bed frame. They came into our room and touched our bed sheets. We were also not given advanced notice that this would happen. Our visit ended with another receptionist not being able to print our receipt. Very sketchy. Do not stay here.
Catina
Lovely spot in Florence.
The location was perfect for us!! The Altrarno is a lovely neighborhood and close to the center for Firenze. Being right in front of Pitti Palace was a treat. Many restaurants and shops nearby as well. It was very hot the week we stayed so the AC was not enough to beat the heat. A minor inconvenience. The room and shared bathroom were clean and nice.
Verified traveler
This was a great spot! The AC was so nice to have. The staff was kind and helpful.
Paul
The room is not comfortable. Limited service.
Gaspar J
Shared bathroom and very minimal ( spartan) room. The elevator is from a 1930’s era and will barely accommodate one person and one piece of luggage. The location is fabulous across from the Palazzo Pitti and just down the via from the Punta Vecchio. Street restaurants are plentiful.
John
It was clean and quiet - great for 2 person stay studio. No kitchen or way to get water other than bathroom. Bed was comfortable and slept well. About 20min walk to train, close to shopping and all that you need is near. Bathroom shared with other tenants down the hallway which was a little busy in the evening when getting ready for bed and showering. Overall good place to stay. Very good about holding our luggage for a bit after we checked out which was very convenient.
Lisa
Stayed at this property for two nights whilst exploring Florence, it is located right opposite the Pitti Palace which lots of restaurents along the road for easy access to dinner/breakfast. We found the location perfect is it across the city from the station but walkable in 20 mins, and two minutes from the Ponte Vecchio - lovely location for Piazza Michelangelo and the Boboli gardens and the across the city to see all the sights without being in too busy an area. The room was perfectly suitable for a two night stay with a comfy bed and bathroom facilities, a little balcony and very authentic italian living, it does not have a hotel feel - the entrance is on the main street so easy to find when you know what to look for (Look for the Door Number 8 and press the buzzer for the reception). Use the crazy little lift to access reception on floor 3 and then your room. The area felt safe to walk around in the evening. I do not think it would be as suitable if travelling with children or if you are looking for an upmarket hotel feel, but for adults and couples if you are looking for a cute place for a few nights with a true Florence experience then i would recommend this place,
Ms.
The hotel is very European and has antique charm. The elevator is very tiny and only works with folding doors closed. Only one person at a time with luggage can fit on it. The manager Huliette was awesome and very accommodating.
Ludmila
Rude service
It was ok but there’s an Italian lady at the reception that was super rude, didn’t let us use the toilet or call an Italian company at the airport, very rude with us unfortunately.
Patrick
Moldy
Upon arrival we noticed a mold smell, turned on the air conditioning and a dehumidifier in the room (not a good sign). We then went for dinner hoping the air conditioning would alleviate the heat and smell. Upon return, no improvement. Reported to reception and corporate WhatsApp, no solution. Entire stay 25+ ° C and mold smell.
Suganya
Perfect location and I enjoyed the stay!
Alessandrs
It was a very nice place
Matt
Beautiful hotel. Excellent views, so springing extra for the balcony is worth it! It is definitely an old building, which comes with quirks and smells of an old building, but thats part of the charm.
Laura
Great spot for a few days in Florence… excellent location to all the highlights. Don’t miss the Pitti Palace and Gardens they are spectacular. One downside was they missed making up our room two days… one was our fault for not putting the tag on the door but not sure what happened the next day. Wasn’t a huge deal but would have been nice. I would definitely stay again.
Manssi
It’s a beautiful ancient building
Big rooms and very clean.
Only concern was shared bathroom
Some guest don’t understand how that concept works and that became annoying sometimes
Big rooms and very clean.
Only concern was shared bathroom
Some guest don’t understand how that concept works and that became annoying sometimes
Daniela
Amazing stay and room was very comfy
Heidi
Room was perfect for my family of four. Staff was very pleasant. Easy to access and had a small lift so we didn't have to carry our luggage up the stairs, which is always a plus!
tune
Great location
Victor
The WORST hotel experience of my entire life. As the president of an NGO that collaborates with hospitals in resource-limited countries to reduce hospital infections, I have been in 3 countries and 15 cities per month for the past 25 years, and I have stayed in 4,500 hotels.
1. In the bathroom, there is no shelf inside the shower area to place soap or shampoo. They provide a sachet of shampoo and a tiny soap of such poor quality that it doesn't foam at all.
2. Outside the shower, there is only one hook to hang all towels and garments.
3. In the sink area, there is no shelf to put any cosmetic items.
4. Although the bathroom is outside the room, they do not provide a robe or slippers for guests to use during late-night visits.
5. In the room, there is one outlet on each side of the bed. A bedside lamp is plugged into that outlet. You cannot charge either a phone or a watch. I requested a power strip or outlet multiplier from the reception, but they informed me that they didn't have one.
6. The chairs in the room are old and wooden, so flimsy and shaky that I didn't even attempt to sit because they would surely break.
7. There is an electric kettle in the room to heat water for tea or coffee, but there is no sealed bottle of mineral water provided.
8. There is no refrigerator in the room.
9. The hotel has an extremely bad smell.
10. The TV is not a smart TV.
Every issue I listed here could be solved with a very small amount of money, but the manager doesn’t care
1. In the bathroom, there is no shelf inside the shower area to place soap or shampoo. They provide a sachet of shampoo and a tiny soap of such poor quality that it doesn't foam at all.
2. Outside the shower, there is only one hook to hang all towels and garments.
3. In the sink area, there is no shelf to put any cosmetic items.
4. Although the bathroom is outside the room, they do not provide a robe or slippers for guests to use during late-night visits.
5. In the room, there is one outlet on each side of the bed. A bedside lamp is plugged into that outlet. You cannot charge either a phone or a watch. I requested a power strip or outlet multiplier from the reception, but they informed me that they didn't have one.
6. The chairs in the room are old and wooden, so flimsy and shaky that I didn't even attempt to sit because they would surely break.
7. There is an electric kettle in the room to heat water for tea or coffee, but there is no sealed bottle of mineral water provided.
8. There is no refrigerator in the room.
9. The hotel has an extremely bad smell.
10. The TV is not a smart TV.
Every issue I listed here could be solved with a very small amount of money, but the manager doesn’t care
Lynn
This is a great location that is very convenient to explore Florence. The Pitti Palace is right across the street and less congested and more enjoyable than the Uffizi Gallery. There are restaurants nearby and a laundromat within walking distance. The staff was very helpful.
The bed was comfortable, there was a TV and an electric kettle to make tea and coffee in our room.
The only fault was our bathroom had a large step down from the shower, use caution!
The bed was comfortable, there was a TV and an electric kettle to make tea and coffee in our room.
The only fault was our bathroom had a large step down from the shower, use caution!
Rebecca
Cool building, lovely staff, extremely convenient, fabulous restaurants very nearby, lots to see and do right out the front door, and a very comfy bed!
sweta
The rooms are big and clean but we got bathroom outside of the room and i did not feel safe at all. I re-read the hotel and it was not mentioned and i did not like that at all. Being a women its always uneasy.
Verified traveler
Would avoid
Not had good experience here in Florence.
Our room smelled of damp, the heater could not be turned off even though it was 29 degrees outside. The room was dirty. We tried the get the heating turned off twice and the service was unsatisfactory- the only response we got was to turn on the air conditioning.
Location was good but I would try and find somewhere else.
Our room smelled of damp, the heater could not be turned off even though it was 29 degrees outside. The room was dirty. We tried the get the heating turned off twice and the service was unsatisfactory- the only response we got was to turn on the air conditioning.
Location was good but I would try and find somewhere else.
Paul
The place needs a renovation. Rooms are old and the stairwell is poorly lit at night. Location is good to all attractions in Florence and bathroom also decent.
Bridget
Great location. All museums and restaurants were in walking distance. The train station was only 15 minute walk. My room was cleaned everyday and the staff were very helpful.
James
The bathroom is small -the shower drain is slow and plugged somewhat. Cheap bodywash shampoo small amounts . Expensive rate mainly due to location
Anna
It’s a good choice hotel if you like dirty floors, rude manager, leaking radiator/heater and the back doors that are not closing. Stay safe!
Yecenia
Nice place but the internet doesn’t work
Jorge
Lovely stay overlooking the Pitti Palace. The neighborhood is fantastic. The hotel facilities and staff were wonderful.
Kevin
The hotel’s centrality makes this property an immediate choice for me. I loved that we could walk everywhere and that public transportation was also easily accessible. Our room was well equipped with all the basics, and not to mention very clean. Only downside would be the shower; it was VERY small and in need of some remodeling. Apart from that, you can’t beat this place!
Jennifer
It was directly across the street from the Palace. And in behind the hotel has the most charming streets and plazas with outstanding cafes and restaurants.
The staff were so helpful in navigating Florence and suggesting things to do.
The staff were so helpful in navigating Florence and suggesting things to do.
Effie
Really like the ambiance of the place, large spacious room and the location is very convenient. Staff clean room daily.
Only two suggestions for improvements:
1. The toilet is located too close to the shower, don’t really have enough space to sit straight, had to sit sideways.
2. Really appreciate staff to clean and change towel daily, but room doesn’t have a note to hang by the door to refuse cleaning. It would be nice to have that option if you don’t need daily cleaning.
Other than that, everything is good. Staff is also very nice and friendly and has an old time charm about it.
Only two suggestions for improvements:
1. The toilet is located too close to the shower, don’t really have enough space to sit straight, had to sit sideways.
2. Really appreciate staff to clean and change towel daily, but room doesn’t have a note to hang by the door to refuse cleaning. It would be nice to have that option if you don’t need daily cleaning.
Other than that, everything is good. Staff is also very nice and friendly and has an old time charm about it.
Jerilyn
The room was large, clean and comfortable. The property is in a great location. The biggest issue was that it was noisy. There was a dog that barked every day/night. You could hear people coming and going and their conversations in the hallway in the evenings.
Benedicto
Great location, nice small building. Great customer service.
April
Great place in a great location. Thank you for a lovely stay.
Casey
Good location. Old building experience, two person ride elevator, dark halls, etc.
Theresa
I loved the location for this property, many restaurant options and shops and walking distance to most of Florence.
I can't answer to staff and service because other than check in and check out, I didn't see anyone.
cell service is terrible inside the building which wouldn't be a big deal if the wifi worked. I followed the directions displayed in my room to connect to wifi and I only had it working intermittently for a few minutes at a time when I was in my room. When I was checking out I mentioned it and she told me that I should have used another password and it would have worked. how was I supposed to know? I should have asked I guess. It was incredibly frustrating.
anyway, I booked a room with a shared bathroom, it was a first for me, but not a big problem, although I prayed every time I walked down the hallway that it was open and it was. The bathroom was clean every-time I used it, I wish there were hand towels or something to dry when I washed my hands because I never remembered to bring a towel from my room. another note, I stayed here for 5 days and never had my towel replaced, I could have asked someone but never saw anyone. I don't want this to be a negative review. I got a good rate for this room and I loved the location. I would have left as a much happier person if I wasn't dreading the wifi issue everytime I came back to my room. I don't know if I would stay here again, it would depend on my other options and who was traveling with me.
I can't answer to staff and service because other than check in and check out, I didn't see anyone.
cell service is terrible inside the building which wouldn't be a big deal if the wifi worked. I followed the directions displayed in my room to connect to wifi and I only had it working intermittently for a few minutes at a time when I was in my room. When I was checking out I mentioned it and she told me that I should have used another password and it would have worked. how was I supposed to know? I should have asked I guess. It was incredibly frustrating.
anyway, I booked a room with a shared bathroom, it was a first for me, but not a big problem, although I prayed every time I walked down the hallway that it was open and it was. The bathroom was clean every-time I used it, I wish there were hand towels or something to dry when I washed my hands because I never remembered to bring a towel from my room. another note, I stayed here for 5 days and never had my towel replaced, I could have asked someone but never saw anyone. I don't want this to be a negative review. I got a good rate for this room and I loved the location. I would have left as a much happier person if I wasn't dreading the wifi issue everytime I came back to my room. I don't know if I would stay here again, it would depend on my other options and who was traveling with me.
Marilyn
Great location and staff.
Clean hotel.
Walkable.
Clean hotel.
Walkable.
Arthur
Location and price were great! Nothing fancy but nice, clean and the staff were wonderful
Verified traveler
Bof
Sombre , bruyant, pas rassurant, que du thé, pas de café,
Shireen
This was a great location for our trip and we enjoyed walking around the area. We ate dinner at Osteria le Pietre which was great and got breakfast a few doors down at a nice cafe. It's right across from the Pitti Palace and Boboli Gardens which we did one day.
Scott
Balcony
I paid a little extra to get the balcony. It was well worth it.
MARIA
Muy bien ubicado, las instalaciones cómodas el baño tenía una ducha pequeña algo complicado para personas grandes. El personal muy amable en la recepción.
Michael
Can’t beat the location, good service and good amenities. Only thing I would caution is that the sound proofing isn’t great which wasn’t an issue for me, but if you are very sensitive to noise keep that in mind.
Ming
The lady at reception is very nice and friendly and helpful. Check-in was quick. The lady also helped us carry the luggage to the room. The room was ok. Bathroom is small and had unpleasant smile, which also entered into the room. The restaurant next door was noisy in the night time.
Reno
Converted to hotel
Simple undecorated room
No window
Not even glass of water
Awkward and dangerous elavator
Mosquito bites
Just plain ugly
Avoid at all cost
Ventilation none
Simple undecorated room
No window
Not even glass of water
Awkward and dangerous elavator
Mosquito bites
Just plain ugly
Avoid at all cost
Ventilation none
michael
The walls and doors were thin and you could hear everything from the halls.. including every time the elevator moved. there wasn’t a comforter on the bed, just a top sheet :/
Bonnie
This condo had the cutest little balcony with the most amazing view of Florence rooftops. I felt like I was in a movie. The room was actually a bedroom along with a small entrance area with access to the balcony. That entrance area was great for a second suitcase and served as a sort of dressing area for us. The bathroom was dated but quite large by Europe standards. The only issue was the water pressure was quite low. The elevator was small but really nice to have since we were on the 5th floor. The location was across from the Pitti courtyard right next to several very nice restaurants and gelato places but it was also very quiet. It was about a 10 minute walk to the main area with the Duomo. It was a nice walk across the famous bridge with all the upscale stores. I do with wish there was a coffee maker - they only had instant but thats also typical in Europe. If you are looking for an authentic feel in a good location and dont mind an older building and some quirks, you will love this hotel.
Maya
Great stay!! We traveled as a family of 4 with 2 teenagers and our stay was wonderful, the room was ample, clean, with a potent AC for the Summer, and comfortable. The property always smells nice and the staff is very friendly. Walking distance to all the main attractions. The only small issue was the shower, a little challenging to step our since it’s raised, but once you get the hang of it, it’s fine. Also, there is a very modern automated laundromat a couple blocks away (6 min. walk).
carlos
Disappointed in the management staff of this property. Not the general staff or hotel; just management. Bad customer service.
Viral
Excellent location across Palazzo Pitti, quiet rooms, lots of nearby restaurants, and walking distance to the wonderful vistas Florence has to offer, plus highly courteous and helpful staff! Highly recommended!!
Nisha
Awesome room great location
Isaac
Walking into our room it was extremely underwhelming, compared to how I imagined it would be from the deceiving pictures. The moment me and my partner walked in we wanted to make alternative plans. The only positives I can say are, the staff were friendly and polite. The location was good, within walking distance to the centre. And the bed was fairly comfortable. Now onto the negatives. The room was extremely basic and seemed like it was in much need of a revamp. The walls were WAFER THIN, and you could hear absolutly EVERYTHING from surrounding rooms. The door creaked a lot when opening and shutting. The room I was given was on the top floor and you had to climb 7 flights of stairs, or take the lift, which was ancient and needed the doors closing manually everytime you got in or out. So if anyone left them open you would have to take the stairs. You could also hear the lift from the room everytime anyone used it, as it was very easy to slam the doors. The view from the room was non-existent and there was no TV even though there was one on the pictures. Would not recommend staying here, even on a budget, there are better places in the surrounding area if you look hard enough and book in advance.
Katie
Pros: the location is wonderful and the property is excellent value for money. The room was big which was handy for sorting luggage. There are lots of places to eat nearby and youre just minutes away from all the sights.
Cons: the shower was tiny and really awkward to get in and out. The air con wasnt working (this was common on our trip and may be due to the time of year - May and not yet peak season)
Cons: the shower was tiny and really awkward to get in and out. The air con wasnt working (this was common on our trip and may be due to the time of year - May and not yet peak season)
thomas
Staff was very helpful. Room was small but bed was comfortable. Very clean. Excellent location!
Recommended
Recommended
Susan
The ground floor courtyard was lovely. Yes and coffee facilities were good!!
Location & surroundings
Il Pitti Soggiorno
Piazza Pitti, 8, Florence, Italy
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Il Pitti Soggiorno
325 hotel photos
