Name: Foresteria Valdese di Firenze - Casa per Ferie
Address: Via dei Serragli 49, Florence, 50124, IT

10/10

Exceptional

20 Jul 2026

Asya

Conveniently located. Monica was super helpful. I would definitely stay there again.

Family_with_children

10/10

Exceptional

13 Jul 2026

Alloura

I had a lovely stay! Staff were helpful

6/10

Pleasant

05 Jul 2026

Laurence

Air climatisé qui ne fonctionnait pas vraiment
Lits inconfortables
Ventilateur hors d’état car tellement sale, nous avons dû le nettoyer nous-mêmes

Family

10/10

Exceptional

21 Jun 2026

ivonee

Excellent location, terrace room was incredibly spacious. Very clean and great customer service.

Family

10/10

Exceptional

19 Jun 2026

Daniel

Excellent experience. The staff was very helpful and nice all throughout.

Family_with_children

8/10

Excellent

13 Jun 2026

Nathalie

Très bien situé.

Partner

10/10

Exceptional

10 Jun 2026

Isabel

We loved our stay here! The area was nice and quiet, but still had plenty to do and eat. The room was lovely, with gorgeous high ceilings.

Family

10/10

Exceptional

22 May 2026

Deborah

The accommodations were great, and so Central to restaurants and the local activities. The staff at the hotel were amazing and so helpful on our last day of checkout in storing our luggage! Highly recommend this hotel!

Family

8/10

Excellent

13 May 2026

Roman

Pleasant place to stay, close to Centro, with welcoming staff.
Rooms, however, are not soundproof, with normal conversations in adjacent rooms easily heard.

8/10

Excellent

12 May 2026

Cindy

The staff was wonderful and we loved the location- everything was walkable and we explored daily. The beds were uncomfortable, the shower was hard to manage and not flood the bathroom, and it was very loud even with the window closed. The staff provided a very thin mattress pad when asked but it was no more than an inch with no support so unfortunately it did not help, but they were very eager to fix the problem.

Friends

10/10

Exceptional

10 May 2026

Eric

Great stay

6/10

Pleasant

09 May 2026

Barbara

The staff were really nice and accommodating with a really late check-in. The location was very convenient and the room was clean and very comfortable. There is a fantastic corner café that we visited daily and a last Sunday of the month farmers market that we stumbled upon and loved the goat yogurt that we bought! Despite ALL the positives, the noise level was overwhelming. We were there for 5 nights and there were laughing, screaming, and even crying girls in the hallway and patio for all the nights well past 11pm. We probably could have said something to the staff but didn't want to bother. If you don't mind the noise, the place can be very ideal.

Partner

8/10

Excellent

06 May 2026

Xiaowei

Air conditioning doesn’t work and there’s no any instructions for how to run the air conditioning.
There are lots of shops nearby and its location and public transportation are convenient.
Another little problem is there no drinking water and hot water supplies.

Family

10/10

Exceptional

02 May 2026

Jennifer

The room was great, such a convenient location.

Partner

10/10

Exceptional

10 Apr 2026

Jason

The staff was amazing.

Partner

10/10

Exceptional

08 Apr 2026

Sureshkumar

Clean room with 4 single beds. 25 min walk to SMN station. Close to lot of restaurants.

Family_with_children

8/10

Excellent

07 Apr 2026

Yuan

Very good location very good overall but the shower can get very cold

Family_with_children

6/10

Pleasant

05 Apr 2026

Sudhir

We had to leave early morning and hot water wasn't available until later in the morning around 6 or 6:30 am. There is only 1 mirror which is in the bathroom and creates some inconvenience while getting ready. Location is good and stay was pleasant.

6/10

Pleasant

02 Jan 2026

Katherine

Room was very dated, old and cold. Shower seemed particularly dirty and the water was cold. Of the 9 hotels we have stayed in on our travels thus far this was the only 3 star that on this site rated 4.4. Good location. Lovely staff. Wouldn’t stay again.

Leisure Family

10/10

Exceptional

15 Dec 2025

Roger

The room was clean a d comfortable, and the staff was very courteous and helpful. The location was also good with most attractions being a 30 to 40 minute walk or less.

Friends

10/10

Exceptional

28 Oct 2025

Minh Triet

Hidden gem in the Oltra

4/10

Poor

22 Oct 2025

Francois

The power kept going out on our floor. The rooms are at best sub standard. The area is great and within 10-20mins from the major points and restaurants.

The bathroom really stunk and the shower was pretty much inexistant.

Leisure Family_with_children

8/10

Excellent

21 Oct 2025

Izabela

Very nice and interesting hotel located in Oltrarno, the artsy, lively area of Florence center, but a few blocks away from the crowds. Location is excellent!
The hotel is quiet and has a wonderful history. I would stay there again.

Leisure Self

10/10

Exceptional

17 Oct 2025

sulin

Front desk staff was amazing and very friendly and helpful . The room had all the amenities needed including fridge and hair dryer. Only thing they could improve is screens on windows for mosquitoes.

6/10

Pleasant

15 Oct 2025

Hoa Huynh

Beware of mosquitoes. Many were in our room in early October. Cleaning and towel changes are provided only every 3 days or so. Elevator does not have access to certain rooms.

Otherwise location is great, away from the more busy areas north of the bridges.

Leisure Family

10/10

Exceptional

11 Oct 2025

Cinda

The staff was very helpful and room was clean

Leisure Friends

10/10

Exceptional

08 Oct 2025

Weston

The staff was very accommodating and informative. The room was spacious and clean and we had a private balcony as well. Breakfast was included and the courtyard and building are beautiful. Lots of veey good restaurants in the area as well.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Alejandra

Staff was super helpful and friendly. The room was clean and we were about 15-20 min from all the places we wanted to go to.

Partner

10/10

Exceptional

03 Oct 2025

Raj

Great service

10/10

Exceptional

20 Sep 2025

Maggie

Wonderful location in Santo Spirito, walking distance to many delicious restaurants & bars (and wine windows)! Lively streets at night and active mornings from businesses loading in nearby which can be heard from the room but this was worth it being close to all of the sights (10 Min to Boboli Gardens, 15 Min to Piazza della Signoria & Uffizi Gallery). Staff was helpful & pleasant upon arrival, and otherwise we were able to access the elevator & room without needing to check in each time. Keypad access needed after 8:00PM. Room was very clean, shower was very small. Wonderful stay in Florence!

Leisure Partner

6/10

Pleasant

18 Sep 2025

Deanna

The reality of this property was different than the promotional materials presented. The front desk staff at check in were efficient but not welcoming, as we had experienced at other properties on our trip. It was not \"modern\". The bathroom had a shower curtain that separated the toilet from the small shower area. There were 2 paper cups as the only amenity in the room. The beds were a foam mattress on a frame. There was no maid service to refresh the room and provide additional \"paper cups\". We appreciated the ceiling fan to move the air. We did open the windows at night but the street noisy was too much. We didn't spend a great deal of time in the room because we were there to see Florence, but this was definitely the most disappointing accommodations on our trip.

Leisure Friends

10/10

Exceptional

17 Sep 2025

Julius

We booked for 4 nights and had a very comfortable stay. We were given a two-rooms+1-bathroom suite with 5 twin-sized beds. Each room opened to a very spacious patio that is shared with two other rooms. The elevator serves only some rooms. The suite came with AC, lots of storage and a mini fridge; a water kettle was provided upon request. Our friends were immediately moved to another room when they reported that the AC in their room was not working. A housekeeping issue we had was addressed immediately. We were able to leave our bags at no charge when we stayed away for one night before returning for the second half of our stay in Florence. It is close to bus stops, and L'Arte di Dory right across is a wonderful restaurant. There are coffee and gelato places on the street and also mini-markets. We would definitely stay here again!

Leisure Family

10/10

Exceptional

15 Sep 2025

Arnavaz

The staff was friendly and helpful. The rooms were well-equipped and clean and spacious.

Leisure Family

10/10

Exceptional

13 Sep 2025

Martina

Florence visit

Very central, beautiful building. Staff lovely. Would reccomend and stay again

Partner

10/10

Exceptional

09 Sep 2025

Michael

Staff were very friendly and helpful. Whole hotel was very clean. Ideally located for visiting centre of Florence.

Leisure

10/10

Exceptional

08 Sep 2025

Steph

Great location in a reall cool area or Florence. Easy 20min walk to the main center. Would stay here again.bonus havinga wine window 3 doors down for the walk home.

Leisure Friends

10/10

Exceptional

06 Sep 2025

Rakesh

Clean linens and staff was cordial. Able to sleep properly after long trips. Will visit again here

Leisure Family

10/10

Exceptional

14 Aug 2025

Simon

Stay in August 2025

Nice location in a quiet neighborhood. Elevator in the hotel and shared balcony. No breakfast but nice caffe nearby.

Partner

10/10

Exceptional

11 Aug 2025

Lisa

Great location, easy to walk to tourist sights and bridges. Room was clean, great air conditioning, comfortable beds and pillows, clean bathroom. Safe, quiet accommodation. Good restaurants nearby. Five stars. Great travel accommodation.

Leisure Family

6/10

Pleasant

01 Aug 2025

Jennifer

Basic hotel with good location

This hotel is in an old building with a lot of character. The location is convenient, about a 10 minute walk to the main sights and the train station, with plenty of restaurants nearby.

The room was quite basic. The air conditioning and fan didn’t cool it much, even on the lowest setting, and there was no daily housekeeping. The front desk staff were okay and provided some recommendations.

Overall, it was a decent stay, though the room was too hot for us.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Lucia

La Foresteria es cómoda, limpia y tranquila. Tiene todo lo que necesitas para pasar varias noches en Florencia. El personal es cálido y amable. Está ubicada en un muy buen barrio, menos turístico pero con muy buenos restaurantes y tienditas cerca. Está a una corta caminata del centro.

Leisure Friends

6/10

Pleasant

22 Jul 2025

Christine

The property itself is hol but the room was clean when we walked in however the air conditionner was not strong enough

Leisure Family

10/10

Exceptional

04 Jul 2025

Tim

A traditional street near the river so perfect for Ufizzi and centre of Florence
Lovely building with a lovely feel to it
Friendly reception/ helpful
( parking not so easy and penalty fine on its way to is for coming to hotel in car)

Leisure Partner

8/10

Excellent

02 Jul 2025

Ana

This is a very nice hotel with a wonderful location. I am not giving 5 stars because even with the air conditioning the room was very hot in Summer time.

Leisure Friends

10/10

Exceptional

30 Jun 2025

Nelson

Convenient location. It is only around 10 minutes from the city center.

Leisure Partner

10/10

Exceptional

18 Jun 2025

Verified traveler

Super nice staff!

The shining star here is the staff! Amazingly helpful and caring group. Very competent! They really helped us out. The room is cute and clean. Not fancy but nice.

Friends_and_family Family

8/10

Excellent

16 Jun 2025

ROBERT

This place was perfect for one night as a solo traveller - it’s not luxury as per the price but spotlessly clean, well located, everything works (including very welcome air con) and staff were lovely

Leisure Self

10/10

Exceptional

04 Jun 2025

Aaron

😊

Leisure Partner

8/10

Excellent

20 May 2025

Denys

The staff were absolutely amazing. Very kind and helpful. Checking in and out was a breeze and they also provided an electric kettle for us to use in our room. Only complaint was the walls were a little thin so we were able to hear when our neighbors were up and when they were in the hallway.

Leisure Family

10/10

Exceptional

20 May 2025

Francesca

I am glad that I stayed at this hotel because it was close to everything that need to see or go in the center of Firenze and made me to see everything in a walking

Leisure

6/10

Pleasant

19 May 2025

Robert

Liked the neighborhood, and proximity to the center.

Property was noisy. Could hear the street noise and other guests in their rooms. Lobby area was really poor, no where to sit and relax, and was not inviting. Lots of renovations needed.

Business_and_leisure Family

10/10

Exceptional

17 May 2025

Iryna

Nice and quiet location, walkable with restaurants around. Rooms were spacious and very comfortable. Staff was very friendly and helpful. Keep in mind there is no metro in Florence, so it’s 25-30 mins walk from the main train station. Taxi is available.

Leisure Partner

10/10

Exceptional

05 May 2025

Arnold

Rooms were tidy and cosy, location is good with transport links to the station, main city centre is about a 15 minute walk

Leisure Partner

10/10

Exceptional

02 May 2025

Lorelai

I had a great stay! Everyone at the reception desk was super helpful and friendly. They also let us leave our luggage there for a few hours after checking out which was super helpful! Location was great and there were lots of dining options nearby.

10/10

Exceptional

01 May 2025

Bruno Enrique

Wonderful city

We really loved the location.

Partner

10/10

Exceptional

01 May 2025

Luis Alberto Valles

Excellent location, close to main plaza

Leisure Family

10/10

Exceptional

27 Apr 2025

Denise

Loved the old historic hotel, felt like I was in my own home , did not feel like a hotel, sitting areas that were like living rooms on each floor , high ceilings, large comfortable rooms, very friendly staff , close to all attractions, really enjoyed it

Leisure Partner

10/10

Exceptional

21 Apr 2025

John

Great find near the Arno in Florence

It’s an economical hotel with basic amenities. However, for what it is, it does a great job. The hotel is older with tons of character. Despite that, it is very maintained. I wish hotels in the US could follow their strategy. Basic in my home country (USA) usually means dirty and unkept.

The staff was very friendly and helpful. Note that front desk has limited hours.

The hotel is in an ideal location. It’s a safe area with a lot going on nearby. It’s a 15-20 minute walk from the main Florence train station (Santa Maria Novella). The Duomo is about the same distance. The Ponte Vecchio is about 8-10 minute walk.

I would stay at this hotel again with zero reservations.

Friends_and_family Family

8/10

Excellent

17 Apr 2025

Joanne

Cute property & good location, walking distance to everything.
Rooms are basic. They could be fixed up a bit more (plaster in shower peeling, piece of flooring missing), but overall a good experience if you are not looking for a 5 star property.

Leisure Partner

10/10

Exceptional

31 Mar 2025

Claudia

Muy bueno

La atención es muy buena, siempre pendientes de todo.
El wifi a ratos es muy lento, pero funciona.
El hotel está muy bien ubicado.

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

Helen

The building is really unique and beautiful. Staff is very friendly and rooms are clean and comfortable. Eat here- Diladdarno Trattoria-just down the street-food is amazing!!

Leisure Family

10/10

Exceptional

31 Oct 2024

Mary

Our room was large, and the staff was friendly and helpful. It is a quick walk over the bridge to the heart of Florence, and there are many good dining options nearby.

Leisure Partner

8/10

Excellent

30 Oct 2024

Zachary

Old style building inside. 6 min walk to centre. Quiet street. 1 minute from launderette if you need it. Basic room.

Friends_and_family Family

10/10

Exceptional

16 Oct 2024

Andrew

Very interesting property. Seemingly in a old house, with a beautiful court yard and numerous interesting common rooms. Location is great as its close to downtown but just over the river so not as busy. Okay walk to train station and all attractions but buses are also available. Lots of local shops and farmers markets on Sundays, great to check out. Food options were pretty good but downtown has more. Staff was fantastic and very helpful. Room was clean, good facilities, and was comfortable to hangout in. Bathroom was good as well, clean and well maintained. Bonus - hotel was close to old photo booth, worth doing BUT note that it starts taking pics the second you pay you need to be on the stool to get in the photo. Overall great value for our price - would recommend to anyone.

Leisure Partner

6/10

Pleasant

15 Oct 2024

John

The room was okay for the price. The staff brought up the luggages using their staff elevator. The bathroom was quite small but the shower was nice & strong.
The a location was okay as it was walking distance to many restaurant options.

Leisure Family

8/10

Excellent

12 Oct 2024

Cristina

Easy access to landmarks, the property is situated close to all amenities.

6/10

Pleasant

02 Oct 2024

THOMAS ANTHONY

Good location. Noisy. No-frills. Was likely an old monastery. Shower floods most of the bathroom. Staff was nice. Overall, clean.

Leisure Self

8/10

Excellent

29 Sep 2024

Dorothea

Cheap, clean, very friendly staff, wonderful area

Leisure Family

6/10

Pleasant

15 Sep 2024

Hanna

Great location! Friendly staff and close to great restaurants.

Leisure Partner

6/10

Pleasant

11 Sep 2024

Bridget

The hotel is actually a private residence in a decent neighborhood in Florence. Proceeds from room rentals are used to help people with various types of handicaps.

The single room I occupied was fine for a solo traveler, but, be aware that the rooms were not cleaned at all over the 3 nights that I spent there. Also, the hotel is only staffed from 8:30 a.m. to 8 p.m. On my final night at the hotel, I blew a fuse and had no electricity in the room and there was no one available to help so I had to stay in the dark until staff came in the morning.

Hotel staff that I interacted with was extremely friendly and helpful in assisting me with moving around the city.

If you're a budget traveler or only need a room for a night, this would be a good option, but, if you are in Florence for more than a night, I would look for another place to stay.

Leisure Self

8/10

Excellent

06 Sep 2024

Regina

Great place to stay to enjoy the local atmosphere

Very walkable to major attractions and surrounded by good food options. Having stayed in a shared accommodation prior to arriving into Florence, this was a great change!
There's also a cute \"wine wall\" just next door that serves a good selection of regional wines.
The only downside is that it's located a little further away from the train station. So if you are travelling heavy, the cobble stone pathways around the city area aren't the friendliest on your luggages.

Self

10/10

Exceptional

16 Aug 2024

Julia

We had a great stay at Foresteria Valdese di Firenze - Casa per Ferie. The property grounds were very beautiful and the location was conveniently located. We walked to all the notable destinations in the area. Our room was very clean and the staff were so friendly and welcoming. Would recommend staying here!

Leisure Family

10/10

Exceptional

15 Aug 2024

Emily

I really enjoyed my stay! The area felt safe, the room was comfortable and perfect for a short stay in Florence. The staff was very nice!

Leisure Self

10/10

Exceptional

26 Jul 2024

Amy Diem

It’s a good place for the price. It’s in a safe neighborhood and takes 15 minutes to walk to the SMN train station which is great for us since we used the train and tram to go places. It takes about 10 minutes walk to Ponte Vecchio and maybe 15 minutes to Duomo and Uffizi. Staff is very helpful and nice. There’s no microwave or fridge here though . I’d like to stay here again .

Leisure

8/10

Excellent

26 Jul 2024

Houda

The location was perfectly situated to the touristic sites and very affordable, and the service was generally very helpful. The AC was a bit tricky to figure out, but they helped us out. The accomodations were \"budget\", but enough for a short low cost stay in Florence.

Partner

10/10

Exceptional

21 Jul 2024

Drew

Beautiful historical hotel with great safety. Quiet but still very close to the city center of Florence. The AC in the room was perfect for after naps after walking around all day. Traditional Italian hotel
Clean
Friendly service
Perfect for families
Could not be more happy for a hotel that was not a chain. I would say, it was the perfect place for a taste of Florence.

Leisure Partner

8/10

Excellent

18 Jul 2024

Bill

ALL the staff we encountered were VERY friendly & helpful :)

Business_and_leisure Family

10/10

Exceptional

13 Jul 2024

Katia

Will come again

Great place, very simple, friendly🙏

Friends_and_family Family

10/10

Exceptional

05 Jul 2024

Uurtsaikh

we loved our stay here

Leisure Family_with_children

10/10

Exceptional

05 Jul 2024

Elizabeth

This was our first hotel upon arrival and it was wonderful! Monica, Ginebra and Anna Lisa were so helpful and fun to talk to. Location is amazing-steps away from Brunelleschi’s Santo Spirito! Removed from the more overstimulating Centro, but close to everything. Place to store your luggage. Spacious courtyard. Try il libro de arte di Dori for stellar fresh pasta family owned.
Just be prepared for a very small bathroom. It’s worth it though.

10/10

Exceptional

01 Jul 2024

Paula

Great

Leisure Family

10/10

Exceptional

17 Jun 2024

Katherine

Close to everything, friendly staff

Very nice place close to the city centre and other beautiful places of Florence. Check in was easy and hassle free and everyone was friendly. I was able to store my bag for free on my day of departure making my last day exploring much more comfortable.

Self

10/10

Exceptional

14 Jun 2024

Ashley

Amazing place to stay

Great place to stay. Amazing service.

Friends_and_family Family

10/10

Exceptional

02 Jun 2024

David

Best hotel in Florence for the price

There is excellent communication from the time of booking. Super responsive nice reception staff. Hotel is perfect with an excellent location to all the sites. Can't recommend enough if you can get in. Very popular place and I can see why. Wonderful experience!

Friends_and_family Friends

8/10

Excellent

21 May 2024

Dayoung

The staff members were friendly, spoke great English and provided bag check service after our stay ended. They also gave us restaurant suggestions and let us know where to do laundry. The suite itself was straightforward and everything in the listing was as such during our stay. Note there is a key for the elevator and a key for the suite itself. We found that the keys were not the easiest to use during our stay.
Florence is a very walkable city and our location was around a 20 minute walk on average to the Duomo and various museums.

Leisure Friends

2/10

Poor

19 May 2024

Verified traveler

Don’t stay there

Room is very poor quality, beds uncomfortable, they refused to turn on AC. No house cleaning. I would not recommend

Friends_and_family Family

10/10

Exceptional

12 May 2024

Marcin

Very nice

Great reception experience! Nice location. The tower bell is far enough to not bother much in the morning.

Self

8/10

Excellent

29 Apr 2024

Anna

The room was lovely and spacious, and the check in process was simple and friendly. The bathroom was on the small side and it was a little difficult showering in the wet room space there was. However, everything was clean and well prepared. The only thing we would’ve liked was coffee facilities within the room. Overall, a great visit.

Leisure Family

8/10

Excellent

24 Apr 2024

Austin

Nothing fancy but the views over the courtyard made it feel enchanted. The bathroom was a bit cramped and oddly configured but it was nice and secure and that was important for me and my fellow female friend who were traveling alone together

Leisure Friends

10/10

Exceptional

12 Apr 2024

Georges

Great location near to many touristic areas.
Clean room, big, comfortable with a view to a green beautiful garden

Friends_and_family Friends

6/10

Pleasant

27 Dec 2023

June

Disappointing

I booked this place because of the lovely photos of the garden. I found it deceptive that there was no access to the gardens. It was like staying in a YHA but with no amenities or access to grounds. On the plus it is clean and has a good location.

8/10

Excellent

03 Nov 2023

Victoria

Was simple, but practical. Staff were helpful and friendly. We arrived early and kindly allowed us to leave bags at the property until check in was available. Clean, great location.

Leisure Partner

8/10

Excellent

23 Oct 2023

Tatiana

Great location. Walking distance to all attractions. Very friendly and helpful staff. Quick response to all emails. Easy check in and check out process.

Partner

8/10

Excellent

21 Sep 2023

Verified traveler

Everything you need in a basic room that you only sleep in.
No complaints at all!

Partner

8/10

Excellent

16 Sep 2023

Viviana

Good option to stay in Florence

It was good for the value, everything clean, easy check-in

Partner

8/10

Excellent

28 Aug 2023

Mikaël

Very friendly staff. Nothing luxurious, but the place is decent and is at walkable distance from city center. I would book again for the convenience and low price.

That said, I rated cleaniness lower because:
- There was a very strong urine odor coming from the toilet
- They said they would do housekeeping once during our stay, but they never came.

Other points:
- Water was very warm even at cold setting so drinking it was not superb.
- There is air conditioning, but a note in the room says we can't use it above 24ºC.
- The description says shared refrigerator. It's not untrue, but it's at the reception which has limited operating hours, so you cannot store food when you come back late. They offered us a private one upon request, and it arrived in the room 2 days after.

Overall, I wish I knew the little details and subtilities.

Leisure Partner

10/10

Exceptional

15 Aug 2023

Kaia

Pretty good

This is a pretty good place to stay. It’s a little farther walk that the center of the city but very manageable. The beds were ok, definitely need pillows that aren’t so flat (but that’s just my preference). The AC saved us! The shower was odd, it leaked all throughout the bathroom and out so be careful. Otherwise it was great for a weekend trip! They let us store our bags for free in their lockers after we checked out because we wanted to do more sightseeing. Good place!

Friends_and_family Friends

10/10

Exceptional

21 Jun 2023

Carley

Fantastic value for downtown Florence. Love that the proceeds support social programs

10/10

Exceptional

07 Jun 2023

Emily

Will stay again

Staff was SO helpful and accommodating. Loved the location and the quiet, yet we were near everything. Will stay again!

Friends_and_family Family

2/10

Poor

16 May 2023

Verified traveler

Horrendous, had to leave early

Foresteria Valdese di Firenze. Truly a nightmare that resulted in us having to leave and find a different hotel. Our room was crawling with insects that in the night covered us in large bites all over our bodies including our faces (still prevalent 2 wks later). The photos of the rooms online are not accurate to reality unless you are allocated one of their “upgraded” rooms which are not given to those who book through a third party site. Ours was akin to a prison cell and had a dusty, empty mezzanine which was eerie in the dark. Beds are minuscule and uncomfortable, amenities non-existent. Obsolete wall phone covered in a thick film of dirt and grease. Somehow the room managed to feel dirty yet sterile, humid yet cold at the same time. The only credit we can give is the friendly young staff working at reception. We did get a refund for the nights we didn’t stay, but only because we argued for it. In my view we should have been offered a refund on the full booking given the circumstances.

We have stayed in many budget hotels around the world and were not expecting luxury for the price we paid but this place was simply uninhabitable. While one of few, it is certainly not the only cheap place to stay in the Florence - do yourself a favour and go elsewhere.

Partner