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Hotel Relais Il Cestello

Florence · Italy

Piazza Di Cestello 9View location

8.6/10Excellent251 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.0/108.0
Condition8.2/108.2
Location8.8/108.8
Neighborhood8.8/108.8
Value8.4/108.4
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Relais Il Cestello

Enjoy a central Florence stay at Hotel Relais Il Cestello, a short walk from Pitti Palace and Ponte Vecchio. This hotel offers individually furnished guestrooms with minibars, flat-screen TVs, and private bathrooms with deep soaking bathtubs and rainfall showerheads.

Amenities include complimentary Wi-Fi, a coffee shop/cafe, bar/lounge, and daily buffet breakfast (fee applies). Concierge services and luggage storage are also available.

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A stay at Hotel Relais Il Cestello places you in the heart of Florence, within a 15-minute walk of Ponte Vecchio and Uffizi Gallery. This hotel is 0.5 mi (0.8 km) from Piazza di Santa Maria Novella and 0.6 mi (1 km) from Basilica of Santa Maria Novella.

Make yourself at home in one of the 10 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:30 PM
Check-in until 8:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts major credit cards and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 10 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between 10:30 AM and 4:00 PM
    • Late check-out is available for a fee (subject to availability)
    • Housekeeping is available for an additional fee
    • Rollaway bed fee: EUR 30.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Ukrainian

    English

    Italian

    French

    Spanish

Nearby attractions

Arno River 0.4 km / 0.3 mi
Piazza Ognissanti 0.5 km / 0.3 mi
Chiesa di Ognissanti 0.5 km / 0.3 mi
Piazza Santo Spirito 0.7 km / 0.4 mi
Via de' Tornabuoni 0.7 km / 0.4 mi
Santo Spirito Basilica 0.8 km / 0.5 mi
Salvatore Ferragamo Museum 0.8 km / 0.5 mi
Piazza di Santa Maria Novella 0.8 km / 0.5 mi
Pitti Vintage 0.8 km / 0.5 mi
Strozzi Palace 0.8 km / 0.5 mi
Accademia Italiana 0.9 km / 0.6 mi
Ponte Vecchio 1 km / 0.6 mi
Basilica of Santa Maria Novella 1 km / 0.6 mi
Pitti Palace 1 km / 0.6 mi
Piazza della Repubblica 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1992
  • Year of most recent renovation: 2011
  • Total number of rooms: 10
  • Number of floors (main building): 1
  • Number of floors (annexe): 1
  • Single rooms: 2
  • Double rooms: 8
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
Show 22 more facilities & services
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Medical service
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Concierge
  • Luggage room
  • Café
  • Bar
  • Breakfast
  • Snacks
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Relais Il Cestello

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Relais Il Cestello

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hotel Relais Il Cestello

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Hotel Relais Il Cestello

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Hotel Relais Il Cestello

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hotel Relais Il Cestello

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Hotel Relais Il Cestello

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Relais Il Cestello

8.6
Excellent
251 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.0 /10
Condition
8.2 /10
Location
8.8 /10
Neighborhood
8.8 /10
Value
8.4 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
20 Sep 2025
Jose
Excellent property but who I have to give credit to is the receptionist Eduina who waited for me until I got to the hotel from train station. She was welcoming and gave me excellent recommendations on dining options around the hotel. As the initial face and representative of the hotel she demonstrated the high quality and excellent standards of Relais II Cestello. I will definitely stay there again on my next visit to Firenze. Thank you, Eduina!
Leisure Self
10/10
Exceptional
17 Sep 2025
Sadri
Excellent Costumer service. Great place to be, close to everyhting on foot.
Family
10/10
Exceptional
30 Jul 2025
Richard
The location is convenient to all the best areas of Florence including oltrarno, where the hotel is located, the station, and all the important monuments. My room had a view of the Arno, a great value for the price.
Leisure Self
10/10
Exceptional
25 Jul 2025
Richard
It's in San Frediano, the best little-known district in Florence. It's ten minutes or less to everything you want to do, including museums and the train station. Eduina, the manager, was friendly and helpful. I'll never stay anyplace else in Florence.
10/10
Exceptional
21 Apr 2025
Catherine
We were greeted at the door by an energetic young women named Eduina. She quickly took our suitcases into the hotel and checked us in for a four night stay.
Each day she looked after us, She made sure all of our needs were met. Making certain our stay was comfortable. She, explaining EVERTHING there is to know and to explore the beautiful city of Florence.
Thank you Eduina for a welcoming stay.
Leisure Friends
10/10
Exceptional
03 Oct 2024
Andy
Great hotel location just a little walk out of the business of central Firenze. Lovely, helpful staff
Leisure Partner
10/10
Exceptional
04 Jul 2024
Kathy
I absolutely loved my stay here! It is convenient to the train station (maybe about 10 min walk) and it’s about a 15 min walk to the Ponte Vecchio, Uffizi, and maybe 20 min from the Duomo. It’s super convenient and ideal for local restaurants, gelato, and sightseeing. Eduina was amazing and helped me out with planning day trips and was super friendly and attentive. I would stay here again in a heartbeat! Can’t recommend enough for a small hotel feel in a local Florence neighborhood.
Leisure Self
10/10
Exceptional
19 Jun 2024
Lisa
Great stay in Florence for one night. Friendly staff with easy checkin. Air conditioning was excellent too with the hot days.
Leisure Partner
10/10
Exceptional
20 May 2024
Lynda

Excellent experience

My stay was amazing. The room was excellent, comfy bed, clean with a window for air. What l liked best was that this unique hotel had a fantastic host Edwina who took care of me suggesting places to go see and authentic Italian restaurants. I loved the breakfasts and chats with her and others guests. A very positive energy with great service. Thank you for a memorable experience in Florence for the first time. I highly recommend this hotel .
Friends_and_family Family
10/10
Exceptional
18 May 2024
Zahra

My stay in Florence, Italy

Great place to stay. Close to all the historic area and shops. Great service, beautiful atmosphere. Friendly and helpful staff. I will definitely come back and recommend this place to all my friends and family.
Friends_and_family Family
10/10
Exceptional
11 May 2024
Veronica
We had such a lovely stay. The hotel itself was lovely but what made it so special was the wonderful staff. They were so helpful to us with recommendations and support with our travels. I cannot recommend this place enough!
Leisure Friends
8/10
Excellent
13 Sep 2023
Hetal
Lovely stay. Would book this hotel again. The staff were very accommodating.
Business_and_leisure Self
10/10
Exceptional
10 Sep 2023
Cathy
Our stay was wonderful. We would recommend this property to anyone for amenities, accommodation and access. Alexandra & Edwina our hosts were outstanding and provided our every need. Hope you return. C. Ercolamento
Leisure Family
10/10
Exceptional
17 Aug 2023
Fung Yi Amy

Discovering True Luxury

Staffs are helpful, friendly, care people. Full of artistic atmosphere inside out.
Business
10/10
Exceptional
17 Jul 2023
Jill
The place was great and the staff was WONDERFUL!!
Leisure Family
8/10
Excellent
14 Jun 2023
mary holland
simple and very comfortable and a good location.
8/10
Excellent
13 Jun 2023
Imitiaz
Good hotel
Friends_and_family Family
10/10
Exceptional
10 Jun 2023
Brian
Staff was extremely sweet and helpful!
Business Self
2/10
Poor
02 Jun 2023
Melanie

Terrible place

Terrible - great location and it ends there. Overpriced for a closet with hard beds in an unmanned lobby at night and front doors don’t work - anyone can manually push doors open…
No one is there after 7-8 pm. Party of 5 or 6 people came in and made lots of noise for an hour!
This hotel is awful!
The two receptionists were lovely.
If I wanted to complain or had an issue - there was no one to talk to.
I was not going to get up and ask those loud people to leave - so I was awake all night.
I would like a refund for the last night!
The shower is so tiny and awkward - at $300 a night I expect more. You have to carry your own luggage up two flights of stairs - everything is wrong and no Italian charm…too bad.
Business
10/10
Exceptional
31 May 2023
Charles
Edwina was very helpful!
Leisure Partner
6/10
Pleasant
23 Apr 2023
Ann
Property was very clean and nice location. Staff were very friendly but didn't speak english so it was difficult to communicate. We weren't sure about where the breakfast was since it wasn't in the small reception area. Wifi didn't work in our room.
Leisure Family
10/10
Exceptional
25 Oct 2022
Giora
All
Leisure Friends
10/10
Exceptional
10 Oct 2022
S

good hotel in quiet area

the hotel was clean rooms a little dated but clean and functional and very quiet. Reception was very helpful gave a great recommendation for dinner. I would stay there again.
Friends_and_family Friends
10/10
Exceptional
22 Sep 2022
Phillip
this is my third time at Cestello and I will be going back in few weeks. It's a good hotel that is run very nicely by the manager Valeria. Really great. Good wi fi , good breakfast.

I m recommending it.
Leisure Friends
10/10
Exceptional
03 Sep 2022
Antonio
Excellent service from the owner, for the price is the best option in Florence.
Leisure Self
10/10
Exceptional
25 Aug 2022
Thomas
.
Leisure Family
10/10
Exceptional
24 Jun 2022
Steven

Nice hotel in a good area

Simple small hotel with friendly staff. It is conveniently located and easy to find.
Self
8/10
Excellent
11 Jun 2022
David

Helpful & Well Located

Can’t thank Valeria enough for her help on arrival. Could have been landed with a heavy fine without her guidance. Hotel was perfectly located for walks into the city centre. Thanks for a great night’s sleep!
Business
8/10
Excellent
13 Oct 2019
Roy
A bit old but clean and in good condition. The only problem is the shower door is not large enough that water is so easy to be spreading out.
Leisure Family
8/10
Excellent
01 Jul 2019
Jim
Lovely hotel in a traditional building located by the the riverside.. We could sit by the open windows for breakfast watching squadron's of swifts flying around and listening to the city come alive. We will stay there again when we revisit this beautiful city
Leisure Partner
10/10
Exceptional
25 Jun 2019
Verified traveler
Stefano at the front desk was amazing. He assisted us with all requests.
Leisure Partner
8/10
Excellent
17 Jun 2019
J
Staff and Service was wonderful Spotless and full of character. it has a weird entrance in between 2 nice restaurants where you must always ring a bell regardless of the time. Rooms are a bit dated which I don't really mind if everything is in good shape which it was but the bed and pillows were not great... Unless you like them hard. You can also save a fortune staying here and making a 15 minute walk to center.
Leisure Self
10/10
Exceptional
03 May 2019
James
The owners were very helpful and nice. Easy walk to everything. Good fresh continental breakfast.
Partner
8/10
Excellent
27 Mar 2019
Verified traveler
Is was a nice place but the bed need updating and is a nice central location
Leisure Family
8/10
Excellent
21 Jan 2019
Verified traveler
Nice hotel and staff. Breakfast was good. Very well located, clean and comfortable.
Leisure Family
8/10
Excellent
09 Oct 2018
Verified traveler

My Stay in FLorence

I was made to feel very welcome.
Breakfast was available, no decaf tea. Lots of bread products jams and fruit.(no bananas ever.
No tissue boxes in the room so bring your own.
Single room is very small doubles are a comfortable size.
This area is no the trendy part of Florence.
10/10
Exceptional
03 Oct 2018
David
Nice hotel and staff. Breakfast was good. Staff was great about answering questions. I just wish they had oats in Italy.
8/10
Excellent
06 Sep 2018
Dave
Room was sometimes noisy at night, being above a restaurant.
Nice view over the piazza and the river
8/10
Excellent
30 Jul 2018
Tim

Pleasant hotel within easy reach of all the sights

Good clean hotel serving good breakfast. Handy for seeing Venice & very close to the railway station too.
8/10
Excellent
14 Jul 2018
Xuzhou

Great hotel in a great location with good price.

We stayed in Relais Il Cestello for three nights. The staff are very friendly and helpful. The hotel is by the Arno river which is within 10 minutes walking to Ponte Vecchio and 20 minutes to the Duomo. There is a nearby indoor parking across the river and it takes about 5 minutes walking to get there. Overall we are satisfied with our stays in there.
Family
8/10
Excellent
05 Jun 2018
Verified traveler

Nice small hotel in Florence

It was a nice hotel which is like a an upgraded bed and breakfast.
Only 8 to 10 rooms in this family owned hotel.
Within walking distance from train station and central Florence.
6/10
Pleasant
04 Jun 2018
Verified traveler
The room and its equipment are quite dated...No coffee/tea maker and pretty dark. The only great thing about this hotel is its staff...friendly and helpful.
10/10
Exceptional
27 May 2018
Gina
Good central location & wonderful staff
8/10
Excellent
20 May 2018
Verified traveler

Good stay and friendly staff, but some issues

Friendly and helpful staff, and a room with real character. Great location. However, our room had the next room's bathroom jutting into it, such that we could hear everything going on in that bathroom. The gluten free options at breakfast were also not adequate - it would be simple to make some gluten free bread available (there is a great bakery in town). Pillows were also very flat.
Partner
10/10
Exceptional
28 Apr 2018
Verified traveler
Stayed 2 nights
Bright clean room with modern clean bath
Breakfast was superb with great cap, pasteries home baked by owner
Owner very nice
8/10
Excellent
29 Jan 2018
Lucy

Great hotel - highly recommend!

This hotel was amazing value for money. The rooms were large, clean and comfortable. The location is fantastic - on the bank of the Arno river and is next to a beautiful old church. It's a few minutes walk to piazza Santo Spirito, a great area with lots of bars and restaurants, and is only a short walk over the bridge to the train station.
10/10
Exceptional
29 Nov 2017
neil

Hotel overlooking the Arno

Excellent budget hotel
Clean good WiFi
Good breakfast
8/10
Excellent
17 Oct 2017
Verified traveler

Nice hotel

Is a family hotel, the rooms áre big, confortable, the people was very gentle.
6/10
Pleasant
03 Oct 2017
Verified traveler

Well located

Charged at a high exchange rate. No personality. Breakfast was like a wake, no music or conversation.
10/10
Exceptional
08 Jul 2017
Mario

Great location

Friendly and helpful staff. Very well located, clean and comfortable.
8/10
Excellent
29 Mar 2017
Shawn

Oldie but a goodie!

Marco and staff are great! Great staff and great location, older but it works.
Partner
10/10
Exceptional
13 Mar 2017
john

Great little hotel.

Small hotel off the beaten track of heavy tourists- area is perfect for an authentic Florentine experience.
6/10
Pleasant
14 Sep 2016
ermanno

Cestelo

Il cestelo is quite close to main R>R Station easy walk very quiete and safe area close to river,nice restaurant close by
10/10
Exceptional
31 Aug 2016
David

Great stay in Florence

We had a great stay in Florence. Stephano was really helpful and made our stay a delight.
10/10
Exceptional
03 Jul 2016
Kelly

Great Boutique Hotel

This was my favourite place to stay in Europe, great lil boutique hotel. Great Staff. Wifi worked in room but went on and off constantly. Besides that a great stay. Highly recommend
10/10
Exceptional
23 Jun 2016
Verified traveler

Lovely place to stay!

The hotel was very nice, and the staff were super friendly and helpful! Room and bathroom were very clean, breakfast was great! I was very happy to stay here; strongly recommended..
6/10
Pleasant
31 Mar 2016
Verified traveler

Just ok..

Ok hotel. Only 10 rooms but more run down than charming. It did feel very safe as you had to be buzzed in 24 hours a day. Safe, friendly staff and the morning barista are the highlights. Mostly turned off by the bed linens. Wifi is horrible. Bathroom is dated but not moldy or disgusting. Staff friendly. Last minute booking so not sure what a good room for the money is in Florence.
Partner
10/10
Exceptional
23 Feb 2016
Courtney

One of our best hotel stays ever

This is one of the best hotel stays we have ever had. This 3-star outdid the 4-star we were in in Rome by far. The staff really cares. The hotel is lovely. The location is wonderful. Our room was comfortable. Someone is at the desk 24/7. Breakfast is typical Italian style (don't expect American spread of eggs and bacon) with croissants, jam, Nutella, fruit, meats and cheese, and espresso, coffee or cappuccino.

One thing to be aware of is the hotel is just inside the restricted driving zone so you cannot pull up in front unless you plan to use their valet parking garage service. This wasn't a problem for us as it is only a block to be outside of this zone and we found a garage there (there's also metered street parking 3 blocks away). It is just wise to know so you don't accidentally drive up to the front of the hotel. This honestly was a great location as any of the hotels in the historic area are likely within the restricted zone and some many blocks away from parking. This location being south of the river had the advantage of being so close to everything but not right in the middle of chaotic tourist areas.

And, truly, we've never experienced hotel personnel who so obviously care for all aspects of our visit -- both time within the hotel and our time visiting the city. If we are back in Florence again, this would be where we'd stay.
Partner
4/10
Poor
07 Nov 2015
Verified traveler

could be improved

The hotel is in need of updating, no coffee tea facilities in the room, which is quite inconvenient, noise from a few air conditioning units of the 2 restaurants next door does not help to relax at night. Breakfast is of quite limited choice, coffee quality not what you expect in Florence.
10/10
Exceptional
17 Sep 2015
Joseph

Great location

Nice hotel in a great location within walking distance of most major sites. Bus stop close by to get the 12 or 13 bus to Piazzale Michelangelo. Room was very clean and the staff were very helpful with good English also. Nice breakfast, free wifi and 24 hour reception.
Family
6/10
Pleasant
02 Sep 2015
Matthew

Recommend for those on a budget in cool weather

Staff were very friendly and helpful, the location is good and the room was nice and clean. Unfortunately the minibar fridge wasn't working, and the air conditioner barely cooled the room down at all and was very noisy. Overall, not bad for the price though.
Family
8/10
Excellent
02 Aug 2015
Tom

Small rooms, but good location

The hotel is very well located for both the train station and the major attractions. It is very small with tiny rooms, and nothing specific in the room. However, the hotel staff are friendly and helpful.
10/10
Exceptional
12 Jul 2015
Linda

Lovely small hotel with excellent service

My husband and I stayed 2 nights in June 2015 at Relais Il Cestello. It is a lovely, small hotel just off the river. The room was clean and comfortable. The owners made us feel at home immediately and were very helpful with everything. Breakfast was served in the lobby and included everything we could have wanted. We were within a short walk of many of Florence's historic attractions and there were plenty of neighborhood restaurants for dinner. I would definitely recommend this hotel to travelers looking for a reasonably priced place to stay in Florence.
Partner
6/10
Pleasant
04 Jul 2015
Jesus

My three day stay in Florence.

This hotel has a mom and pop hotel feel. It is small like most hotels in europe. It is however close to the city center.
Family
8/10
Excellent
01 Jun 2015
Alastair

Good value for Florence

Decent location and price for Florence. Staff were all very helpful and friendly during our stay. Did find the doors a little thin which meant we were woken up a few times by other guests either very late or early
Partner
10/10
Exceptional
11 Apr 2015
Eileen

a small hotel in Florence near the Arno

this is similar to a LARGE BnB, located on the second floor (no elevator) the staff will drag your bag upstairs for you. the lobby/livingroom/bfastroom faces the river arno and the hall windows overlook the church roof top.
decent size room, nice bath....more than one bag open at the same time is a challenge. by morning the staff have converted the lobby to a bfast room! they offer coffee made to order NO MACHINE HERE, fruit juice, meats, cheeses, breads and cakes.
staff went out of their way to help me when the luggage storage location at Mail Box Etc on via della scale was closed the day after easter........ they kept my bag overnight without any complaint! how wonderful of them. I would return to this location. wifi signal was good, location was very close to the station if you take the direct street.......and you can drag a bag along this route. the neighborhood has some local restaurants, a few small stores and as you walk closer to the pitti palace you find much more
8/10
Excellent
08 Mar 2015
Maggie
Wonderful staff made the stay comfortable. Would stay again.
10/10
Exceptional
13 Jan 2015
Janet
Value: Affordable; Cleanliness: Delightful;
across from the river with lovely Italian rooftop views
Family
8/10
Excellent
09 Oct 2014
Verified traveler

Decent stay

Nice stay. South of Arno River so less touristy. A little further (15 min walk?) to some of the main Florence sights, but it was nice that we had a less busy location to come home to. Breakfast was provided in the morning, with fresh coffee, tea, toast, fruit and yogurt, great way to start the day. Noise level at night was a little annoying at the start, with a hotel restaurant/bar next door playing loud electronic dance music around 11pm. Service was mostly very nice except for when I asked one person for help with how to buy a bus ticket and didn't have enough change, and was told to simply buy a coffee and get change. Guidebook said it would have been easier to just go to a tabacchi shop, don't know why the desk attendant couldn't have just explained that to begin with, and looked peeved when I asked about where I could find the closest tabacchi shop.
8/10
Excellent
30 Sep 2014
MarkF

An old stage coach pension with great view on Florence

The place is very easy to find along the river flowing through Florence, on a little square and has a classic look of an ancient house. It's simple inside but just right for resting at night after a day's walk in the city. in just 10 minutes one can walk to any part of the historical Florence. The receptionist recommended a great traditional style restaurant just 2 minutes away on foot and not only the atmosphere was great but the traditional Tuscan food was delicious. Thee is also an upscale restaurant on the ground floor. Breakfast in the hotel was made of various cold dishes displayed on the counter and was just enough to get started. The room was spacious with simple wooden furniture and I enjoyed the warm bath in the evening to relax my feet. Internet worked fine everywhere.
6/10
Pleasant
14 Sep 2014
Tourist from Newcastle

3 nights at Relais II Cestello

We stayed 3 nights here, we found the staff friendly and spoke english well, be prepared to do a lot of walking, this hotel is across the riiver from the main shopping tourist area, most of the famous attractions are there as well. We had no problem with pick pockets or people harrassing you to buy something. If I were to return I would find a place closer to main shopping area. Do not go by the pictures they display on their website for the rooms, are room did not look anything like it.
Partner
10/10
Exceptional
11 Sep 2014
Sharon
Facilities: Outstanding; Value: Fantastic; Service: Go the extra mile; Cleanliness: Spotless;
Partner
8/10
Excellent
06 Sep 2014
Brian

Awesome hotel

Great service, nice clean and spacious rooms. Our bathroom appeared newly renovated. There are only 10 rooms in the hotel so it feels very \"bed and breakfast\" like. The location is excellent right along the river and very close to major attractions including il durmo and uffuzi museum. Breakfast included pastries, some cold cuts, juice and coffee. I would definitely stay here again if visiting Florence.
8/10
Excellent
21 Jul 2014
Hwa

Lovely base to explore Florence

The Cestello was a wonderful place to stay for us. We were able to explore the city without feeling like we were in the center of all the hustle and bustle. The room was air conditioned and comfortable. The staff was exceptionally helpful and courteous.

Hidden away between two restaurants, the hotel's lobby is up in the second floor and there are no elevators. The rooms were small but adequate. The bathroom shower could use a little work. Ours kept getting the bathroom floor wet. There was no counter space to speak of.

Overall we enjoyed our stay and would stay here again if the opportunity allowed.
Family
8/10
Excellent
14 Jul 2014
Mark
Facilities: Everyday; Value: Affordable; Service: Friendly, Courteous; Cleanliness: Spotless;
Great gelato place on the next corner!
Partner
8/10
Excellent
07 Jul 2014
Mike

Great location. Comfortabl room.

Room was clean, comfortable, and the staff was very hospitable. That said, I did downgrade comfort a bit because of our shower. Very strange - full tub with shower head, but only the back half of the tub had a door, leaving the front half completely open and water ending up everywhere. Not a major issue, but when I can't relax in the shower it irks me. Location wise: perfect. Just south of the river in the Oltrarno neighborhood means you're close enough to the super-touristy area for all practical needs, but you can remain just a bit removed from the massive tour groups and wander through some smaller areas if desired.
8/10
Excellent
25 Jun 2014
Chad

Nice value and friendly staff

Location and staff were great ! Breakfast was minimal and the rooms were dated but everything was clean . Bathroom was awkwardly laid out but functional and clean. Air conditioning worked Great!
8/10
Excellent
03 May 2014
Paul

Relais Il Cestello Relais

Overall it was a nice hotel with a good location. The hotel is in a good location along the river. They take your key any time you leave the hotel and give it to you when you return to go to your room. Also when my daughter, who was studying in Florence, came by and joined me for a croissant and coffee during the complimentary continental breakfast, they charged me 11 euros even though I ate nothing 2 of the 3 mornings. They also wanted a copy of her passport for her to go to my room, and seemed somewhat upset that she was visiting because I had paid for a single room. The room was small but adequate and very clean.
8/10
Excellent
14 Oct 2013
Alayne W.

Fantastic, affordable hotel in Florence

The staff was very attentive, and the room was clean. The location is also centrally located in Florence. I highly recommend staying here!
6/10
Pleasant
10 Oct 2013
Ruet

Decent hotel in good location

My husband and I stayed for 4 nights in September while on our honeymoon. We liked the location on the other side of the Arno since it was a little more quiet but still close to everything. The hotel itself was decent and had everything we needed, including free wireless internet but was nothing special. The breakfast they provided each morning was also just okay. There is no elevator and you need to walk up 2 flights of stairs to get to the lobby. The hotel staff was welcoming and receptive to requests. Our first night there the drain in our shower was backed up and not draining well. We told the staff about it in the morning and by the time we got home that day it was completely fixed. I would recommend staying here if you are looking for a decent hotel at a reasonable price.
10/10
Exceptional
20 Mar 2013
Hayden
Facilities: Above average; Value: Economical; Service: Go the extra mile; Cleanliness: Spotless;
10/10
Exceptional
17 Jun 2012
Anne

Central to everything
6/10
Pleasant
27 Apr 2012
fairykitty23

5 Nights in Firenze

It wasn't difficult to find the hotel due to its proximity to the arno. The staff was helpful in making museum reservations. The breakfast was nothing out of the ordinary, but enough to get you through the day. The room was dusty and the linen/comforter could have used another cleaning.
Family
8/10
Excellent
12 Sep 2011
Di

Comfortable night

We stayed in room 28 - and the bed was so comfortable, and huge. The room is a fair size, there was no view - so the windows stayed shut.
Partner
8/10
Excellent
06 Sep 2011
Verified traveler

great location & nice hosts

Nice hotel in great location - view of the river, short walk to all the sights, big bed, great (but not cheap) restaurant downstairs, quiet location and excellent gelateria down the road. The only downside was the awful coffee at breakfast, and who cares about that when you have so many great coffee shops in a short walk. Chose to stay at this hotel on the strengths of other reviews and it did not disappoint.
10/10
Exceptional
28 Oct 2010
Wired Jesus

Outstanding Small Hotel

Our experience at Hotel Il Relais Cestello was outstanding. The hotel only has about 10 room but was located near our son's apartment (he is studying in Florence), so that influenced our choice initially. The neighborhood is a quiet, more residential area that is not touristy but very friendly. [...] and his staff are wonderful and very helpful. You are within easy walking distance of the train station, all the museums, and right on the Arno. The free breakfast is simple, our room was large and very clean, and other than one night when there was an outdoor concert on the river, very quiet. The hotel does not have a restaurant (there is one of the first floor that we did not try). However, our son took us to several neighborhood restaurants that were outstanding and very friendly to us as tourists: Gusta Pizza, Dante's, and Mama Gina's. Every evening ends with the ringing of the bells of the Cestello Church next door. I suggest stepping out front and listen along the river - quite romantic. We would most definitely stay here again and highly recommend it for anyone wanting not only value, but more of a feel of the real Florence. You could stay downtown or to the north for more money but you won't find a better host or a more relaxed location.
Partner
8/10
Excellent
19 Oct 2009
David

The hotel room was large though

The hotel room was large though quite dated.It is about a 10 minute walk to the ponte vecchio.The breakfast is very ordinary.
10/10
Exceptional
14 Oct 2009
Anonymous

My new favorite hotel in Florence

Florence has always been my favorite city in Italy. This trip I was thrilled to find a wonderful hotel on the Oltrarno for a twelve-day stay. It was in a quiet piazza with good restaurants and pizzerias nearby. The walk from Ponte Vecchio and the heart of the old city was maybe ten minutes. The walk was always interesting because you have a view of at least two bridges coming and going. I highly recommend this hotel to anyone planning a visit in Florence.
Family
6/10
Pleasant
06 Jun 2009
Gamedayben

Great location.. Big room

We were in Florence for 2 days and 2 nights. We were very pleased with the size of our double room as it was by far the largest hotel room we had in our Europe trip. We had a great view of the river from our window and were located very close to the center of the city. Everything about our room was comfortable. We had 3 issues. One was upon arrival, you do have to carry all of your luggage up several stairs. The staff met us halfway to carry up a piece which was nice, but an elevator would be a huge help. The second issue is that our room was located right by the front desk, so we heard a lot of noise when there was any conversation outside our door. Third was we could never connect in our room to the wireless internet network they provided. We had to always go the lobby and even then it was still a really slow connection. Other than those 3, the stay was great.
Partner
6/10
Pleasant
12 Oct 2025
OKAN

Ögrenci odaları gibi...

Konumu idare eder.arka sokagi cok hareketli.sakin bir ortam sunuyor.ancak ne resepsiyon var nede bir guvenlik.sadece guvenli olsun 24 saat kapıda biri duruyor olsun diye bukadar para verdim ama malesef yokmuş.odadan birsey beklemeyin,ögrenci odasi kivaminda.ucuz ise kalınabilir ama bu paralara gercek otel bulunabilir.
Self
8/10
Excellent
09 Oct 2025
Francisco
Near downtown. convenient
Leisure Partner
10/10
Exceptional
22 Jan 2025
Dario
Ottima soluzione, personale disponibile e gentilissimo.
Business Self
10/10
Exceptional
01 May 2024
Inmaculada

Estancia muy agradable

Valeria ha logrado que nuestra corta estancia en Florencia haya sido inmejorable, nos preparó antes la habitación, nos ayudó a encontrar un aparcamiento para nuestro coche de alquiler incluyendo descuento, nos mostró como descubrir la ciudad y nos preparó un desayuno estupendo. Volvería a repetir en el mismo hotel sin duda. La habitación era muy amplia y el baño estaba muy completo.
Partner
8/10
Excellent
25 Jul 2023
Marc
Miss Eduina is the clear difference maker! Her overwhelming service, her ambition to provide the best customer experience and her problem solving skills made our stay a clear highlight in Florence. She gives the hotel a soul, without her it would only be a place.
Leisure Partner
10/10
Exceptional
21 Jun 2022
Gigio
Sicuramente la location, perfetta per le nostre esigenze, la cordialità del personale e la stanza bellissima e comoda.
Leisure Friends
2/10
Poor
18 Jun 2021
Verified traveler
.
10/10
Exceptional
06 Sep 2020
Rob46
La posizione è ottima a pochi passi dalle principali attrazioni e bellezze. Il personale molto gentile
Leisure Partner
2/10
Poor
05 Sep 2020
Ana
Leider war das Hotel eine Enttäuschung. An der Recepción lagen Säcke mit der Wäsche. Das Zimmer roch nach dem Vorgänger. Parkplatz leider nicht vor Ort, aber auf der Homepage nicht mitgeteilt. War sehr lärmig auch Nachts.
Leisure
10/10
Exceptional
03 Oct 2019
Verified traveler
Muy limpio y el personal muy amable. La ubicación también me gustó, no estás lejos del centro y te ahorras el agobio de los grupos de turistas
Leisure Partner
10/10
Exceptional
23 Sep 2019
DANIEL
Exelente. Muy buena atencion. Todo barbaro!
Partner

Location & surroundings

Hotel Relais Il Cestello
Piazza Di Cestello 9, Firenze, Italy

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Hotel Relais Il Cestello

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