Palazzo Di Camugliano

Italy , Florence
Florence, Via Del Moro, 15
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100 reviews shown

10/10

Exceptional

23 Jan 2026

dmitry

All

10/10

Exceptional

29 Dec 2025

Susan

The palace is beautiful, great service, great location. This was our second time staying there.

Leisure Family

10/10

Exceptional

04 Dec 2025

Aaron

One of the best hotels and locations without blowing the budget. This is a high quality hotel with superior service and amazing location. Less than 10 minutes from the Train station and already within shops and dining. The palazzo is meticulously maintained and in pristine condition. We rented a \"suite\" which was an apartment in size and felt like home. The complimentary breakfast is a la carte and in the most romantic location. Please do not hesitate to book this stay, you will not regret it.

Leisure Partner

6/10

Pleasant

27 Nov 2025

iliana

The place is nice but the room is old.

Friends_and_family Family

8/10

Excellent

27 Nov 2025

John

Very convenient 2 min walk down to the river, quiet, elegant boutique hotel. Lovely cooked breakfast. Helpful staff. Uber in the area for Hotel to Airport transfer.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Mary Alice

I highly recommend!

Our stay could not have been better. This is a beautiful and welcoming place to stay in Florence. The staff is excellent, the breakfast delicious and fresh. I highly recommend!

Friends_and_family Family

10/10

Exceptional

01 Oct 2025

John

Great staff and an incredible property

Leisure Family

8/10

Excellent

23 Jun 2025

Angela

Quiet, convenient for Florence areas of interest, very clean, comfy beds.
Service rather poor for calibre of hotel. One waiter working hard to cover breakfast, consequently took 35 minutes to take our order/bring a drink/milk for cereals. Disappointing.

Leisure

10/10

Exceptional

03 Jun 2025

Angelo

Place was awesome. Staff was great. Awesome location

Leisure Partner

10/10

Exceptional

01 Jun 2025

Varshan

Awesome property if you like a boutique feel. Rooms were gorgeous and well appointed.

Leisure Partner

10/10

Exceptional

26 May 2025

JAMES

I cannot say enough good things about this hotel. Completely unique rooms. Perfect locations and wonderfully attentive staff. Pictures do not do it justice.

Leisure Partner

10/10

Exceptional

12 May 2025

Eleanor

Everything about this hotel was wonderful. Thanks to all the staff who helped us and were quietly attentive and friendly. The hotel itself was perfect and beautifully maintained. The location was excellent.

Leisure Partner

10/10

Exceptional

26 Apr 2025

Brenda

Great service!

Great service, easy walk from train station. Food available all the time, snacks. Breakfast was excellent!

Partner

10/10

Exceptional

10 Apr 2025

torrey

The rooms are absolutely stunning, and the service is truly exceptional. We got ready for our wedding and also had our wedding night dinner here, and the staff went above and beyond to accommodate us and make the entire experience unforgettable.

Leisure Partner

10/10

Exceptional

31 Mar 2025

Stephanie

Amazing stay, was theee ten years ago, and it was an even better stay than the last time. The staff was incredibly kind and thoughtful. They arrange amazing tours with great guides. Christian was exceptional and great fun to tour Tuscany and Sienna countryside and vineyards. Carla held amazing knowledge of the Uffezi gallery. The morning breakfast was abundant and flavorful. The staff attentive and our room was stunning. I can not wait to return!

Leisure Friends

10/10

Exceptional

16 Mar 2025

Verified traveler

Stay here!

Absolutely gorgeous, luxurious hotel close to everything in Florence. The palazzo couldn’t be more beautiful and the staff couldn’t be more kind and helpful. Best place to stay in Florence!

Friends_and_family Family

6/10

Pleasant

03 Mar 2025

Lori

Nice location-awful odor

Beautiful hotel, very Baroque in style-so much so that the suite was off putting, which doesn’t show in their pictures. Beautiful and very large tub in suite.
Sadly, the entire suite wreaked of sewage smell, most likely from a sour drain. It made the experience awful and unbearable. We had to keep the doors to the bathroom shut tight at all times. We should have known based on the 5 or so bottles of incense/perfume scattered throughout the entryway and suite.
Luckily, we only booked 2 nights there and spent every waking minute outside. The hotel location was very near the train station and shopping areas, which was ideal. Looking back, we should’ve requested a room change immediately upon arrival when we noticed the odor.

Partner

10/10

Exceptional

04 Feb 2025

Jamal

Fantastic location in the heart of Florence. The staff are super friendly and professional. You must check out the garden and try their delicious breakfast.

Leisure Family

10/10

Exceptional

24 Dec 2024

Silene

What an excellent stay. The palazzo was the highlight of my trip. The hotel is beautiful old world Italian classic but chic style. Each room is beautifully decorated. I was in the blue room. The dining room always has snacks, and water, along with the living room areas. The service was impeccable. Morning breakfast tailored to your needs.The location is on point, smack in the middle of town.

Leisure Self

10/10

Exceptional

15 Sep 2024

Shereen

The service was extraordinary, the breakfast area was perfect.

Leisure Family

10/10

Exceptional

07 Sep 2024

nevine

Very nice people

10/10

Exceptional

07 Sep 2024

Paula

Beautiful property. Well situated. Exceptional staff.

10/10

Exceptional

01 Sep 2024

Kenji

Good location. Facility was so beautiful with its tiny garden where traditional breakfast made us relaxed and happy surrounded by green atmosphere. Absolutely one of the place we would like to come back again.

Leisure Family_with_children

10/10

Exceptional

23 Aug 2024

paul

Super friendly and lots of atmosphere.

10/10

Exceptional

26 May 2024

Rachel

Loved our stay. Thank you so much!

10/10

Exceptional

03 May 2024

Gina

Excellent stay!

10/10

Exceptional

03 May 2024

Peter

It was like staying in a beautiful palace

10/10

Exceptional

14 Feb 2024

Verified traveler

The palace experience

It was amazing experience to stay at a palace! The rooms are beautiful they are different in sizes and every room has its own story. The location is perfect it is near everything.
The staff are friendly and helpful.

Friends_and_family Family

10/10

Exceptional

24 Jan 2024

Karina

This place is clean and beautiful. The breakfast is excellent. The host is always willing to help

Leisure

10/10

Exceptional

14 Nov 2023

Tony

We came into Florence and found that the hotel we booked was a Gem. the rooms are spacious and had all the amenities. we where within walking distance of everything. the staff was amazing and don't miss out on breakfast.

Leisure Partner

8/10

Excellent

25 Oct 2023

Louise

great

Leisure Friends

10/10

Exceptional

13 Oct 2023

Sandra

Florence Adventures

Our stay here was perfect! The room was clean and beautiful! The location was perfect for walking around Florence. Breakfast every morning out in the garden patio was delicious and the service was great! Loved the little Italian pizzeria restaurant in the next street over. We’d definitely stay here again.

Partner

10/10

Exceptional

25 Sep 2023

Levon

Good hotel

Leisure Family

10/10

Exceptional

14 Jun 2023

Lesley

Great accommodations

I wasn’t sure what to expect since I have stayed in this type of hotel. It was beyond lovely and so comfortable. The gardens where we at breakfast were fantastic and the rooms were spacious which was a nice change after 3 nights in a very small hotel room in Rome. We will definitely be back!

Friends_and_family Family

10/10

Exceptional

20 Feb 2023

Pauline

It is hard to imagine a more romantic place to stay - a beautiful Palazzo complete with ceiling frescos and a lot of old works charm and delightful staff. Plus the location was superb - an easy walk into the centre and with some amazingly good local restaurants (many in the same street). This hotel puts you in the mood for Florence before you even get out of the door.

10/10

Exceptional

23 Dec 2022

Shirin

Amazing! I always stay there when I go to Florence!

Friends_and_family Family

10/10

Exceptional

27 Oct 2022

Caroline

Yes loved the place!

10/10

Exceptional

03 Oct 2022

Elizabeth

Absolutely perfect. Stayed in three hotels in Florence. This was the best by far. Everything exceeded expectations. Can’t wait to go back.

Leisure Partner

8/10

Excellent

27 Sep 2022

Jose

Close to the train station and tourist attractions. Hotel was gated at night so felt safe. However the room itself had several concerns. To start it had an odd, poorly designed layout. For one, it had multiple stairwells. We had to go into a narrow corridor that took us down a few steps only to go up a narrow stairwell to get to out room door. The bedroom was also a climb up a long stairwell. Then there was the living space that was in a corner room with an odd recessed wall that split the wall into two levels. Moreover we didn't have hot water for two days and our rain shower head did not turn on. We had to shower holding the spray nozzle. Could have stayed elsewhere for much less.

8/10

Excellent

28 Jul 2022

Shiva

Beautiful hotel although a little walk from the city center. Great staff and service.

10/10

Exceptional

23 Jul 2022

Kelly

Amazing!

Leisure Family

10/10

Exceptional

17 Jul 2022

zia

Cozy charming place

Leisure Family

10/10

Exceptional

12 Jul 2022

Joseph

Hidden gem. True to Italian character. Website piccys dont do justice to capture hotels stately, inner beauty. Peaceful pretty courtyard to spend evenings in and have al fresco breakfast. Food is exceptional...breakfast consisted of juices, tea/coffee, plain/mixed omelettes with or without salmon/bacon accompaniment; meat platters, fruit platters, pastries. Throughout the day there was also fruit juices/water and pastries to help yourself to too. Fridge in room with free water and option to buy other items ie wine
The hotel had lovely private, sitting areas if you didnt want to stay in your room
Rooms are enormous so great for multiple occupants. Have usual bathrobes, toiletries expected at this level.
Staff are super friendly and very attentive to service
Hotel great for walking to all areas in Florence and lots restaurants in nearby vicinity for evening dinner

If there was a negative it would be the amount of staircases but that would depend on the room allocated...there is a lovely glass lift.... We had the basement tho which may have been the old servants quarters...huge room and lovely but so many stairs when up and down frequently

Leisure Family

10/10

Exceptional

07 May 2022

Laura

Great location and delicious breakfast.

Friends_and_family Family

8/10

Excellent

30 Mar 2022

Grainne

Hotel in a good location and very charming. We stayed in the Studio with our two kids. The room was very spacious and beds comfortable but a couple of things could be improved. One, the drain in the bath/shower was clogged and the temperature gauge for the rainshower overhead was scalding hot and could not be adjusted. The room itself was very dark and poorly lit. The Studio is below the dining room so you do need to go down a set of stairs to access but noise from upstairs was not a problem. The room is across from a staff area also - it felt a bit like you were in a much lesser space than the grandeur of the rest of the hotel but this is reflected in the price. Breakfast was very good and the staff were very helpful and let us rest in the living rooms while we waited to go to the train station after we had checked out and gone sightseeing. Beautiful walled garden above street level - they are doing restoration work on the plaster now but we didnt hear any noise.

Leisure Family

8/10

Excellent

27 Mar 2022

Katherine

Large spacious, comfortable rooms. No restaurant or bar. The garden looked tired and the rooms were dark. Staff was excellent.

Leisure Family

10/10

Exceptional

31 Jan 2022

Hercel

Love this small Pallazo. Can't wait to go back.

Leisure Family

10/10

Exceptional

22 Dec 2021

Hans Peter

Excellent staff, central location,

Leisure Partner

10/10

Exceptional

01 Dec 2021

Raffaele

Amazing stay at this amazing hotel

Amazing place and the staff was really good.
The palace is spectacular and the room was comfortable and spacious.
The breakfast was also very good. I would really advice this place.

Partner

10/10

Exceptional

22 Oct 2021

Jacob

Some issues like noise at 6:00am and no hot watwr the first night does not prevent me from giving 5 stars. Federica was exceptional and the staff as well in caring for our needs and offering assistance.

10/10

Exceptional

05 Oct 2021

Charles

Stunning hotel!

Beautiful hotel with kind and attentive staff. Very good location. Only downside was that parking was not free!

Partner

10/10

Exceptional

01 Aug 2021

Verified traveler

Historic buildings

Leisure Friends

10/10

Exceptional

03 Apr 2020

Verified traveler

Excellent Hotel

Oustanding hotel. Excellent service. Very clean. Comfortable. Perfect location. Personal efficient friendly 5 star service! Checks every box for excellence!

Partner

8/10

Excellent

27 Sep 2019

Melissa

Perfect location and staff in historic palazzo.

Amazing property, with some of the original antiques and beautiful rooms. Fabulous location. Staff is delightful. Our room, a Jur. suite, was enormous and very comfortable. Would just like to have had a few more plugs in the room, and a desk somewhere, even in a common area. Just could not find one anywhere.

Partner

10/10

Exceptional

13 Aug 2019

Rebeca

Exceeded expectations....as seen or better than pi

Great, great place. Fantastic service, beautiful place.

Partner

10/10

Exceptional

03 Aug 2019

Better than expected in many ways: center location, historical building, newer facilities, spacious room, comfortable breakfast, etc.

Business_and_leisure Family_with_children

10/10

Exceptional

21 Jul 2019

Verified traveler

Large room with comfortable beds. Great air conditioning! Wonderful breakfast. Great customer service. Nice location. Walked everywhere. Never had to take a taxi.

Leisure Family

8/10

Excellent

17 Jul 2019

Verified traveler

Great location, beautiful garden for breakfast - and lovely room

Leisure Family

10/10

Exceptional

02 May 2019

Verified traveler

Amazing historical feel and friendly staff. A very Italian Downton Abbey feel.

Leisure Partner

8/10

Excellent

07 Apr 2019

Verified traveler

It feels like a home and not a hotel The staff, the LOCATION and the ambiance set it apart.

Leisure Partner

10/10

Exceptional

28 Jan 2019

Verified traveler

Flawless. EXCELLENT IN EVERY SINGLE ASPECT. Elegant, classic Florentine castle. Highly recommend to stay.

Friends_and_family Family

10/10

Exceptional

07 Dec 2018

Verified traveler

What a magical place! The staff was so kind, and it all exceeded my expectations:)

10/10

Exceptional

20 Nov 2018

Debra

Beautiful hotel with wonderful staff. It’s in a great position to get around historic Florence. Would definitely recommend this hotel.

Partner

8/10

Excellent

30 Oct 2018

Robin

Good location-- close to shopping and main tourist attractions in Florence. Friendly staff. Made-to-order breakfast included. This is not a chain hotel and it definitely feels like you are a guest in someone's home.

8/10

Excellent

05 Oct 2018

Fiona

Fabulous Hotel

Lovely property and the staff were wonderful. This is a boutique hotel and so do not provide the usual bar and room service. What they do offer is a fabulous hotel in a great location. I recommend.

Friends

6/10

Pleasant

27 Sep 2018

sandra

Nice hotel but suffers from late night city noise

The hotel is lovely and full of original features. It also has a good family history attached to which the staff are happy to tell you about. It’s location is ideal for exploring Florence and it also only a 10 minute walk from the train station. The layout is quirky and it has a wonderful 1st floor roof garden that is lovely for breakfast or to enjoy any part of the day away from the busy city. Breakfast is very good and prepared to order. Our room was a good size with large bathroom. It’s main feature was the high calling elaborately decorated with stars. This room is not for the light sleeper as nearby restaurants mean that it can stay noisy until the small hours. Road noise can start early as well. We enjoyed our stay and Florence is wonderful.

10/10

Exceptional

26 Sep 2018

AllanM.

We abolutely loved this small, boutique hotel! Our room was large, gorgeous, and romantic. Perfect for a week's vacation! The staff were incredibly well-informed and helpful, and made our stay there perfect. Breakfast each morning in one of the few remaining courtyards above ground was delightful.

8/10

Excellent

27 Aug 2018

Verified traveler

Great location, grand building.

Beautiful building in a great location, the staff were lovely and helpful. Breakfast is cooked however you want and there’s always a selection of cake during the day. However, they were not very good at refilling toiletries when they’re running low or run out but the thestaff were very elocution I’d you asked for more. Some inconsistencies with the bottled water - we came back to our rooms with bottled water on the second night but none of the other nights but the fridge came with soft drinks and beer.

Partner

10/10

Exceptional

07 Aug 2018

Brian

The staff was so gracious. The location was ideal. The accommodations were very comfortable. I would love to go back, but the world is so big!

4/10

Poor

27 Jun 2018

Chris

Policy gets in the way of customer service

The overall hotel was very nice, clean, and the staff was helpful. I unknowingly booked a room through Expedia that could not be cancelled, my wife who is pregnant received word from the doctor she could no longer fly ten days before the trip. Expedia called the hotel and they would not allow me to cancel the four night stay. I was already in Europe for business and decided to stay at the hotel for two of the four nights, forfeiting the room rate for the other two nights. I would have expected a refund given that there was plenty of notice. For a highly rated hotel i was shocked by this policy and not accustomed to it in the US. I would encourage you to read the fine print before booking. The only other complaint of the hotel would be the noise at night due to the location

10/10

Exceptional

11 May 2018

Kent

We had the best stay here

The hotel is fabulous and the staff so genuine and kind. Great location to river and all sites. Short walk from train station. 5 star breakfast each morning! No negative thoughts about this place!

10/10

Exceptional

08 Mar 2018

Verified traveler

Great place to stay, excellent value.

The hotel is located in a central location and walking distance to most everything we wanted to visit. Breakfast and snacks were excellent. Room was spacious for European standard and was modernized & clean. We'd definitely come back.

Partner

10/10

Exceptional

19 Feb 2018

Sheila

Central and Luxury

This hotel is absolutely amazing. The staff cannot do enough for you and the decor is wonderful, with antique furniture and the most comfortable beds ever.
The choice at breakfast is wonderful, with as much as you want to eat.

Family

10/10

Exceptional

08 Jan 2018

Verified traveler

Beautiful house

It is more like being a guest in a grand house than staying in a hotel.
The staff are extremely polite, friendly and helpful. They are very happy to book tickets, give information, recommend places to eat.
The rooms are wonderful and the bed very comfortable.
The location is great for good restaurants.
Expedia on the other hand were not good and I will never book via them again.

10/10

Exceptional

22 Dec 2017

Verified traveler

Guest of the nobility

A lovely ‘hotel’, where you really feel that you are a very honored houseguest (admittedly of a very grand house 😊) instead of just a customer. The Palazzo also has a very genuine feel rather than one manufactured for tourists. The staff are charming and so very helpful. This was our second visit and will not be our last I hope. I am trying to work my way through all of their divine rooms!

Partner

10/10

Exceptional

08 Dec 2017

log

Wonderful

This is a lovely hotel, reflects the historical feel of Florence. What made this a fantastic experience was the staff. Friendly, courteous and nothing was too much trouble. Room comfortable, four poster twin beds. Amazing marble bathroom, with underfloor heating. If you are looking for a little luxury that will feel like home, within walking distance of most historical attractions, this is it. Oh and you will be able to find amazing shops.We will return

10/10

Exceptional

29 Oct 2017

Keith

Perfect Luxury

Beautiful hotel, our suite was just perfect, with staff to match – highly recommended!

10/10

Exceptional

27 Oct 2017

Peter

Great location for sight seeing and eating out

Beautiful hotel and wonder staff. A real treasure.

10/10

Exceptional

22 Sep 2017

Tina

Amazing

Beautiful accommodations. The staff is wonderful. Beautiful out door court yard to breakfast in.

Family

10/10

Exceptional

12 Sep 2017

Jeff

Amazing Stay

This hotel is a jewel. We were treated by attentive, respectful, and kind staff who went out of their way to make suggestions for sightseeing and providing fabulous breakfast/brunch service. The property is stunning and we'll preserved. From the moment we walked in the door with the beautiful terrazzo floor to when we entered our suite with its amazing architecture and frescos on the ceilings, and then opening our door to the hanging garden, the property surpasses the pictures.

Partner

8/10

Excellent

11 Sep 2017

Mimi

Beautiful hotel with a few flaws

I booked an Italian vacation for 3 couples. I had booked 3 junior suites for this hotel and I also requested the nicest rooms available, as it was our first time at this hotel. When we arrived, our friends received the junior suites as described on the hotel website and in their photos. They both had extremely large rooms with sofas and deluxe bathrooms with two sinks, etc. My husband and I received a room completely different. Our room w/ bathroom was all in one. Not nearly the size of the other rooms and only one sink in the bathroom area of our room. I was not pleased and expressed that to the staff, but they were not able to do anything. Although the staff (of young gentlemen) were nice enough, they did not understand English well and were not able to help when we were dissatisfied. The rooms are a little stinky. Maybe old plumbing? Breakfast was included as well as Prosecco in the afternoon, but you will have to wait a while for it all as there is not enough staff to get anything out to you in a timely manner. All of us agreed that a more seasoned staff is what is lacking with this hotel. Also, it would have been nice to sit out in the lovely back yard if the cushions on the chairs/sofas were cleaned off. They were always covered with dust and leaves and a we had to step over the hose once to get to the seating. Like I said, not enough staff and lacking a seasoned staff. The property itself is beautiful, but there are issues that need to be addressed.

10/10

Exceptional

27 Aug 2017

Verified traveler

Perfect place to stay! We loved the location and the staff was very helpful whenever we asked for any help, whether it be for dinner reservations or a last minute wine tour. I am a very detailed person and there is not one detail to write about negatively. Lovely stay.

Family

10/10

Exceptional

23 Aug 2017

lisa

Complete experience from pick up at airport to rooftop-garden appertif upon arrival. I have been to Florence now 4 times. Was without question the best hotel experience I have ever had. The location is amazing. The hotel is beautiful. Out apartment was spacious and clean. The only thing I wish was that we could have stayed longer. If I am ever lucky enough to be back in Firenze, without question, it will be my only option for accommodation.

10/10

Exceptional

28 Jul 2017

shells

Great hotel close to everything excellent staff

The only thing i feel that coukd be brushed up on is help with getting your luggage into the hotel upon arrival. Many level of steps

10/10

Exceptional

06 Jul 2017

Vivace

nice hotel with a garden

We had a lovely stay at the hotel. everyone was very helpful.

10/10

Exceptional

03 Jul 2017

Julia

Nice hotel with excellent location for Florence

It was very convenient for transportation, excursions meetings places, Florence major cathedrals and museums to see

10/10

Exceptional

05 Jun 2017

Sandie

Best location and ambience in highFlorentine style

The elegant marble bathroom floors and fittings and toiletries, the comfortable antique beds and tapestries, the very quiet street. The location is excellent and the experience to be a guest here was truly wonderful.

10/10

Exceptional

09 May 2017

Verified traveler

Two night relaxing stay in Florence, Italy

Service as exemplary. Luca and Marta were truly exceptional in their service, from the email TWO WEEKS BEFORE ARRIVAL (with offers to help set up tours, reservations, etc), to the arrival with a relaxing snack and drink on the \"veranda.\" Marta speaks English, Italina, and Spanish, which was very helpful, and she is a sweetheart. Luca went out of his way to help us recover a special bracelet that we had left at the hotel. Both went above and beyond.

The room itself was VERY spacious, especially for European standards and was by far the best room that we staying in, in Europe. Overall, a really great experience and one that I highly recommend.

6/10

Pleasant

20 Apr 2017

NgocLien

Room with no view & no service.

The room we stayed in look like a servant quarter with no view. The toilet had an issue with flushing. The hotel did not provide people to carry our luggages, when check in & check out. Breakfast was good, but not as good as other 4star hotels. For the price & descriptions of the hotel, to me, it was a big disappointment.

Family

10/10

Exceptional

12 Apr 2017

G and D

Great location, fab breakfast all the staff are very friendly.

8/10

Excellent

25 Mar 2017

Verified traveler

Luxurious

Beautiful experience, wonderful room. Nice sitting rooms, terrace, aperativo and breakfast. Close enough to walk from train station and sights of the city. Only negative was noise from open windows at night, motorcycles, revelers leaving the restaurant across the street and glass bottle collections. If you go in summer or winter your windows will be closed.

Partner

10/10

Exceptional

20 Mar 2017

Wendy

Oasis of calm

Beautiful palazzo renovated to an exceptional standard right in the centre of Florence. Lovely room (Cina Blu) with everything you need to make your stay comfortable, including lovely marble modern bathroom with 2 basins, really good shower, bath and good lighting. Beds extremely comfortable, good linen.Perfect after walking cobbled streets!
There are plenty of places to sit and chill among lovely surroundings, and pretty rooftop garden with sitting areas and fountain for warmer weather.
The staff are exceptional, welcoming, kind and incredibly helpful with advice, restaurant and taxi bookings - nothing is too much trouble, even to plates of biscuits and tea after a day exploring Florence!
We cannot thank them enough for making this trip to Florence unforgettable.

10/10

Exceptional

12 Mar 2017

Karen

Beautiful, historic hotel

Our stay was great. The staff were very helpful and welcoming. The facility was beautiful, clean, but with all the necessary things to make it comfortable. The wifi was good, the bathroom modern, and the breakfast was made to order each day. We absolutely loved our stay and will plan to stay again when we return to Florence.

Family

10/10

Exceptional

05 Mar 2017

Rebecca

Amazing Hotel and Staff

This was our return trip to Florence and we could not be happier with the hotel, staff or location. Within walking distance to everything. The huge rooms are well appointed and elegant. The breakfast service is exceptional. They also made reservations for all of our points of interests so we did not have to wait in line and arranged for a private car service to take us to Pisa and Sienna. We will never stay anywhere else and will recommend it to everyone visiting Florence. The best restaurant is 12 ft away, Gargandi, and we ate there twice. Don't pass up the pear ravioli with walnuts and cream sauce.

10/10

Exceptional

28 Feb 2017

Katerina

Amazing stay!

Thank you so much Al Palazzo del Marchese di Camugliano and wonderful staff for an amazing experience.

6/10

Pleasant

26 Feb 2017

Verified traveler

Exceptional hotel but not a quiet one.

This is a truly beautiful hotel- an exceptional example of historic Italian residences from a bygone era. It was a real privilege to stay here but i'm afraid with history comes limitations and in this noisy modern world a building of this age cannot mask the everyday noises and irritations of sharing the space with other guests and those in adjacent buildings. So my ratings sadly reflect my disappointment that though this was an exceptional hotel it is not a peaceful one and the constant noise from other guests and disturbances from closing doors and people going about their business spoiled the experience for me. A real shame that this hotel cannot be sound-proofed (though of course i understand why it can't)- because if it was i would have given it 5*+ for everything. Brilliant location and wonderful staff- a very special thank you to Marta who could not have been more helpful and welcoming. I will recommend this hotel but will add the caveat that the experience can be affected by unwanted (and often times unexplained) noise. We stayed in the Rossa suite.

Partner

10/10

Exceptional

18 Feb 2017

Jas

A very special and magnificent hotel

This hotel is joint first in the Telegraph best rated hotels in Florence, and we now know why. This hotel is faultless. You are staying in a stately home, the grandeur and style, the subtle attentiveness of the staff, the stunning rooms (we had the Fresco bedroom) - all contribute to a feeling that just for a short while you are the Marquis and his family themselves.

Every member of staff is wonderfully polite and helpful. We were greeted by Emma who seemed to be there every hour of every day and who was charming, courteous and ever helpful - offering to book us 'beat the queue' tickets to the museums and tables for diner at restaurants. Her colleagues all where equally polite and lovely and everyone is a credit to this hotel.

As written elsewhere, breakfast is not a buffet but served to you in the dining room - a huge table that you share with fellow guests - you order what you you want and it is provided freshly cooked/prepared. In addition juices, pastries, cereals, etc are all there if you want to make it a four course breakfast. The mini bar is free, replenished every day. Fresh sheets and towels every day; little biscuit nibbles left for you each evening. Afternoon tea and cakes provided every day and Prosecco and canapés every evening. (Sadly we didn't take advantage of the evening treats because we were going out to diner).

Just minutes walk from the main sites and centre; if you're not on a budget, do not stay anywhere else in Florence.

10/10

Exceptional

15 Feb 2017

Chang Ryol

fantastic stay !

I and my family members stayed 5 nights at the hotel. And we had a wonderful service and times there.
Breakfasts and everything. Sightseeings are nearby. The hotel staffs are very kind. I would stay again if I visit Florence.

Family

10/10

Exceptional

11 Dec 2016

Julian

Simply fantastic.

Beautiful hotel. Amazing service and incredible staff.

10/10

Exceptional

28 Nov 2016

Dale

A near perfect B&B in the heart of Florence

This is a wonderful B&B as others have already stated. Elegant, beautiful, huge rooms, excellent staff, great location and high value, what is not to like about this B&B. We stayed here six nights and really enjoyed our stay. The breakfast is basically anything you want, there is no menu, you just order. Nice. There was fresh squeezed OJ, tasty pastries there as a starter, then as you filter into the dining room, you order the rest. There is happy hour at 5 pm in one of the two living rooms able to seat 15! Given that it is a former Palazzo, the rooms are very large. Our room was completely frescoed floor to ceiling and the ceiling is 18 feet up! The streets are noisy, but the windows completely block the noise. It was a bit hot when they were closed, but since they are so big, the room cooled down instantly when open. I would go back any time. Everything is within walking distance including a very high quality trattoria just across the street. We had four very high quality dinners located at restaurants within 5 minute walk. The train station is a 10 minute walk away as well. Try it you will like it a lot.