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Palazzo Dal Borgo

Florence · Italy

Via Della Scala, 6View location

8.6/10Excellent648 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.0/108.0
Condition8.2/108.2
Location9.2/109.2
Neighborhood8.6/108.6
Value8.0/108.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palazzo Dal Borgo

Housed in an enchanting renaissance palace and boasting a fabulous setting in downtown Florence, this hotel is an unbeatable option for a comfortable and relaxing stay.

Nestled in one of the oldest streets, Via della Scala, within easy walking distance of the Cathedral, Uffizi Gallery, Ponte Vecchio and all main points of interest, makes it a strategical base to explore the city.

It also enjoys easy access to the central station and numerous dining options and shops. After all day of meetings and sightseeing, visitors may totally wind down in cosy and well-equipped rooms.

The combination of beautiful setting, prime location warm friendly service and attention to detail, enables guests to experience the comforts of a delightful home away from home.

Read more about this hotelShow less

Additionally, a small secluded courtyard garden, in which breakfast and drinks are served among Tuscan terracotta and lemon trees, offers an inviting and relaxing atmosphere.

A stay at Hotel Palazzo dal Borgo places you in the heart of Florence, steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. This hotel is 0.5 mi (0.8 km) from Ponte Vecchio and 0.5 mi (0.9 km) from Piazza del Duomo.

Make yourself at home in one of the 34 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

Conveniences include safes and complimentary newspapers, as well as phones with free international calls. Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 20 per person
    • Airport shuttle fee: EUR 110 per vehicle (one-way, maximum occupancy 8)
    • Valet parking fee: EUR 30 per day
    • Rollaway bed fee: EUR 30.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    Portuguese

    Filipino

    English

    Italian

    French

    Spanish

Nearby attractions

Piazza di Santa Maria Novella 0.1 km / 0.1 mi
Chiesa di Ognissanti 0.3 km / 0.2 mi
Via de' Tornabuoni 0.3 km / 0.2 mi
Piazza Ognissanti 0.4 km / 0.2 mi
Basilica of Santa Maria Novella 0.4 km / 0.2 mi
Strozzi Palace 0.4 km / 0.2 mi
Arno River 0.5 km / 0.3 mi
Church of Santa Maria Maggiore 0.5 km / 0.3 mi
Via Faenza 0.5 km / 0.3 mi
Salvatore Ferragamo Museum 0.5 km / 0.3 mi
Medici Chapels 0.5 km / 0.3 mi
Piazza della Repubblica 0.6 km / 0.4 mi
Florence Baptistery 0.6 km / 0.4 mi
Via de' Calzaiuoli 0.7 km / 0.4 mi
Giotto's Campanile 0.7 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2002
  • Number of floors (main building): 3
  • Single rooms: 3
  • Double rooms: 27
  • Junior suites: 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
Show 46 more facilities & services
  • Large pets allowed (over 5 kg)
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Secure parking
  • Valet parking
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Launderette
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library: 1
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Breakfast room
  • Printer
  • Photocopier
  • Fax
  • TV lounge
  • MassageExtra charge
  • Hairdressing salon
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Gluten-free meals
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 18 m²TWN.AS
    TWIN CLASSICPhoto unavailable5 photos

    Palazzo Dal Borgo

    TWIN CLASSIC

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Wi-fi
    • Cot on demand
    • Disability-friendly bathroom
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLASSICQUADRUPLE • CLASSIC • 1 Bedroom • 25 m²QUA.AS
    QUADRUPLE CLASSICPhoto unavailable7 photos

    Palazzo Dal Borgo

    QUADRUPLE CLASSIC

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.AS

    Room amenities

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 21 m²TWN.SU
    TWIN SUPERIORPhoto unavailable7 photos

    Palazzo Dal Borgo

    TWIN SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Palazzo Dal Borgo

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Palazzo Dal Borgo

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Palazzo Dal Borgo

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Palazzo Dal Borgo

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Palazzo Dal Borgo

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-1

    Photos are not available for this room type.

    Palazzo Dal Borgo

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Palazzo Dal Borgo

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Palazzo Dal Borgo

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSICTRIPLE • CLASSIC • 1 Bedroom • 25 m²TPL.AS
    TRIPLE CLASSICPhoto unavailable5 photos

    Palazzo Dal Borgo

    TRIPLE CLASSIC

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSICTRIPLE • CLASSICTPL.AS-1

    Photos are not available for this room type.

    Palazzo Dal Borgo

    TRIPLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Palazzo Dal Borgo

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSIC DOUBLE BEDTWIN • CLASSIC DOUBLE BEDTWN.AS-DB

    Photos are not available for this room type.

    Palazzo Dal Borgo

    TWIN CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE CLASSICDOUBLE SINGLE USE • CLASSIC • 1 Bedroom • 18 m²DUS.AS
    DOUBLE SINGLE USE CLASSICPhoto unavailable6 photos

    Palazzo Dal Borgo

    DOUBLE SINGLE USE CLASSIC

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.AS

    Room amenities

    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Palazzo Dal Borgo

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Palazzo Dal Borgo

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Palazzo Dal Borgo

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Palazzo Dal Borgo

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Palazzo Dal Borgo

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Palazzo Dal Borgo

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Palazzo Dal Borgo

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 16 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    Palazzo Dal Borgo

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Palazzo Dal Borgo

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Palazzo Dal Borgo

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Palazzo Dal Borgo

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Palazzo Dal Borgo

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLASSICQUADRUPLE • CLASSICQUA.AS-1

    Photos are not available for this room type.

    Palazzo Dal Borgo

    QUADRUPLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Palazzo Dal Borgo

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 21 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable7 photos

    Palazzo Dal Borgo

    DOUBLE SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Cot on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 18 m²DBL.AS
    DOUBLE CLASSICPhoto unavailable7 photos

    Palazzo Dal Borgo

    DOUBLE CLASSIC

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Room amenities

    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Cot on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Palazzo Dal Borgo

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Palazzo Dal Borgo

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Palazzo Dal Borgo

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Palazzo Dal Borgo

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE KING SIZE BEDTRIPLE • KING SIZE BEDTPL.KG

    Photos are not available for this room type.

    Palazzo Dal Borgo

    TRIPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Palazzo Dal Borgo

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Palazzo Dal Borgo

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Palazzo Dal Borgo

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Palazzo Dal Borgo

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Palazzo Dal Borgo

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Palazzo Dal Borgo

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Palazzo Dal Borgo

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Palazzo Dal Borgo

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU

    Photos are not available for this room type.

    Palazzo Dal Borgo

    QUADRUPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Palazzo Dal Borgo

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR KING BEDTRIPLE • SUPERIOR KING BEDTPL.KG-SU

    Photos are not available for this room type.

    Palazzo Dal Borgo

    TRIPLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Palazzo Dal Borgo

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Palazzo Dal Borgo

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Palazzo Dal Borgo

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 2 Bedrooms • 35 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable4 photos

    Palazzo Dal Borgo

    JUNIOR SUITE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Sofa bed
    Bedrooms
    2
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Palazzo Dal Borgo

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palazzo Dal Borgo

8.6
Excellent
648 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.0 /10
Condition
8.2 /10
Location
9.2 /10
Neighborhood
8.6 /10
Value
8.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Alexander
Aircon was a life saver, staff were great with recommendations for eating and how to get to the sites we wanted to see.
Family
8/10
Excellent
26 Jun 2026
wissam
Great staff attention to detail. Great location I feel bad not giving them 6 stars if I can but I must be honest, the ac is big problem to me it was hot in the room.
Friends_and_family Family
10/10
Exceptional
17 Jun 2026
Ariella
We thoroughly enjoyed our stay. The staff was all very nice & helpful, and the property was clean & had a unique & special feel. Great location right by the train station.
Partner
10/10
Exceptional
05 Jun 2026
Victoria
Beautiful interior. Great location just minutes from train station. Breakfast in the courtyard was a treat! Staff were friendly and helpful.
10/10
Exceptional
24 Apr 2026
Kirsten
We loved this hotel and found it excellent value as well. Lovingly restored so that it feels like authentic Venice, but comfortable too and fantastic location. Friendly and helpful staff and a hearty buffet European breakfast included, served inside if it’s chilly and on a pretty terrace if it’s warmer.
Family
10/10
Exceptional
16 Apr 2026
Susan
Great staff that was attentive to our needs. Wonderful breakfast in a beautiful garden location. Just a short walk away from Piazza Santa Maria Novella, great restaurants, train station and the Duomo.
10/10
Exceptional
14 Apr 2026
Sandra
Fantastic historic hotel. Staff were extremely friendly and breakfast was fantastic. Even had vegan croissants available.
Partner
10/10
Exceptional
12 Apr 2026
Greg
A great location a few minutes from the fast trains and tram to the airport,
Were helped find great restaurants nearby and stored our bags until we were leaving.
Partner
8/10
Excellent
29 Mar 2026
Evan
Great location, beautiful rooms, great breakfast in the morning.
Partner
10/10
Exceptional
10 Mar 2026
Jim
Superb location. A few minutes walk from the Central train station. 5-10 mins from main attractions. Very friendly helpful staff.
Partner
10/10
Exceptional
06 Mar 2026
Jocelyne
Room very clean and close to train and tram station
Staff was so informative and absolutely so kind
10/10
Exceptional
21 Nov 2025
Priscilla
lovely place to stay in Florence. Have been there twice. The staff is extremely helpful and cordial, breakfast is just right and in s delightful setting. Love the location. We were there in late October and there was no air-conditioning – I think that his country wide at that time of year. Not the best when it's warm and the mosquitoes are still around. But, that's not their fault!
10/10
Exceptional
07 Oct 2025
Mauricio

It's like sleeping in a renascence building

Stay was fantastic in Florence. The location is perfect, but the staff was incredibly friendly and helpful. They think about any detail and will make you feel happy and comfortable all the time. Good people, big hearts. Also, the hotel was incredible!
Friends_and_family Family
10/10
Exceptional
04 Oct 2025
Marlena
Staff was very pleasant and helpful. Loved the room and location. Would highly recomend!
8/10
Excellent
01 Oct 2025
Brenda
The property was beautiful in an old Florence style. The outdoor patio was an unexpected delight and breakfast was fabulous.
Bathroom ameneties were lacking. No washcloths, no shampoo and no tissues.
Leisure Friends
8/10
Excellent
26 Sep 2025
janice
Arrived later than expected but still had time for a little shopping and delicious meal in the area.
Leisure Partner
10/10
Exceptional
06 Sep 2025
Evgeny
Top location, excellent staff
Friends_and_family Family
10/10
Exceptional
23 Aug 2025
Nikolas
The perfect area to get to see tourist attractions, dining options, to and from the train station. The staff were extremely friendly and knowledgeable with great advice.

Breakfast on the patio there was also fantastic.

Will definitely stay here again
Leisure Partner
10/10
Exceptional
03 Aug 2025
mary
The room had character and we enjoyed earring breakfast on the outdoor patio. It was a short walk to the train station and an easy walk to the Duomo
Leisure
8/10
Excellent
23 Jul 2025
Monica
A comfortable option for a family of 4. Very helpful staff. The hotel is a bit dated but still comfortable and very friendly staff. I would recommend this hotel.
10/10
Exceptional
09 Jun 2025
Noe

Amazing Hotel High Recommended

The staff at the hotel where great and very professional and made our stay that much more enjoyable. This charming hotel is in great location, 15 mins for airport and 1 block away from main train station in Florance. The breakfast was excellence and I continue to rave about the service and accommodations they provided me and my family.
Friends_and_family Family
8/10
Excellent
02 Jun 2025
Jennifer
The staff could not have been nice or more helpful-they emailed suggestions for things to do in Florence, as well as Venice (our next destination). The hotel is beautiful and in a great location. My only complaint was the small size of the rooms and street noise at night, neither of which are able to be modified.
Leisure Friends
10/10
Exceptional
30 May 2025
Noe
Great staff and location. Very good breakfast.
Friends_and_family Family
2/10
Poor
25 May 2025
Verified traveler

Bed bugs!!!

The hotel had bed bugs and we were bitten all over.
Friends_and_family Family
10/10
Exceptional
22 May 2025
Lori
Great location to the train station, as well as local attractions. The staff were outstanding with offering assistance to buying advance tickets to attractions, finding a tour guide (Paola) and restaurant reservations. Very highly recommended. Caio from 🇨🇦
10/10
Exceptional
22 May 2025
Roy
Excellent hotel with super buffet breakfast. Staff warm and friendly.
Leisure Partner
10/10
Exceptional
15 May 2025
Eddie
Honestly the best service ever from the staff. Highly recommend the bigger room but the accommodations were very nice and clean. Great location and super convenient from the train station!
Leisure Family
10/10
Exceptional
08 May 2025
Divya
Excellent room and breakfast was perfect!
Leisure Friends
10/10
Exceptional
06 May 2025
Matthew
Beautiful property in the heart of Rome
Leisure Family
10/10
Exceptional
11 Apr 2025
Vijay

Elegant Spacious Room for the Entire Family of 4

What an amazing room. 2 bedrooms with 1 King Size bed in 1 room and 2 twin beds in another room. 2 bathrooms with 2 showers and 1 toilet.
Friends_and_family Family
10/10
Exceptional
09 Apr 2025
Elyse

Great location and beautiful building

Beautiful hotel located very close to both the train station and Piazza Santa Maria Novella. Rooms were spacious nice. Hotel staff were very helpful. Room did not seem to have air conditioning so we slept with the window open with noise from street and mosquitos. In hindsight, should have asked the staff for a solution that did not involve the window.
Friends_and_family Friends
10/10
Exceptional
24 Feb 2025
Kazim
We loved the room’s tasteful and unique decor, which added to its charm. It was also spotlessly clean. We appreciated the complimentary condiments, refreshments, and beverages. However, we did miss having a microwave, as it would have been helpful with little kids. The location was highly walkable—we arrived by train, and it took us just eight minutes on foot. The included breakfast was delicious and offered a wide variety of options. Overall, it was a wonderful stay, and we highly recommend it.
Leisure Family_with_children
10/10
Exceptional
17 Feb 2025
Zeenat

Beautiful historic Palace stay

Beautifully decorated historic building which once served as a palace. Our triple room was spacious, with two shower rooms and high ceilings. The breakfast selection was the best we had during our Italy trip. Staff were very friendly. Location was perfect - easy to walk to the main train station and also all the attractions are just within walking distance. Many restaurants and shops nearby. Also the oldest pharmacy in the world is one minute walk away. Overall we enjoyed our stay and recommend to anyone wanting to get a true feel of Florence.
Friends_and_family Family
10/10
Exceptional
10 Feb 2025
L
Love this hotel. Convenient to everywhere, transport, shopping, sites, all of it and the staff and service were impeccable. Will definitely return. Highly recommended
10/10
Exceptional
08 Feb 2025
Tetyana
Very helpful and friendly staff. Very good breakfast. Very well renovated. The room is a bit small. You can book a bigger room at an extra cost. The wardrobe is beautiful but not practical. Staying in this beautiful place was a unique experience. Very close to sightseeing and very good transport links. Nice places where to eat nearby.
10/10
Exceptional
28 Dec 2024
Verified traveler
A few days stay with 2 small kids and we had a wonderful time here. all the staff were very kind and helpful. and the room was well maintained.
Friends_and_family Family
10/10
Exceptional
04 Dec 2024
Eric
Conveniently close to Firenze S.M.N. Station. Area around the station is what you would expect from a big station in an important city. The employees at the hotel were courteous and professional. Breakfast at the hotel was delicious and a good way to start your day. Easy walk to several sites and restaurants. Had our best meal at a restaurant recommended by the hotel staff, just a couple of blocks away. Accademia was an easy 15ish minute walk away. Our quadruple room was spacious and comfortable.
Leisure Family
8/10
Excellent
12 Oct 2024
Linda
I chose this hotel as it was central, convenient for the tram link to the airport and the price was affordable. I travel solo so had booked a single room. The room appeared fine at first, it is an old building so I was not expecting all modern conveniences but there could be some improvements, such as a larger table / desk in the bedroom as everything was very cluttered. There was a mini fridge and safe in wardrobe but neither worked. Someone came to sort the safe out on two consecutive days but it was still faulty so I abandoned using it.

There was air conditioning which I did not need, and a hairdryer. I could have requested an iron if I needed one. There was also a kettle etc in the room, which took up most of the very small table provided. There was a large TV on the wall showing several English language news programmes but not much else in English. However the WiFi in my room was very good so I could watch films on my iPad and listen to my podcasts. The shower in the shower room was very small but there were large, new towels provided. Hot water took a while to arrive but when it arrived it was consistent.

The communal areas of the hotel were lovely. This is where breakfast is served and there is a small bar open in the evenings. There are some historic friezes on the wall in the small inside restaurant and great ceilings. There was a small seating area at the back of my room which was adjacent to the back of the restaurant and bar, so there was some noise escape.
Leisure Self
6/10
Pleasant
05 Oct 2024
Ernest
The toilet on the floor edges had mold and I'm very particular about that.
Leisure Family
10/10
Exceptional
02 Oct 2024
patrick
Excellent older hotel with great amenities and a nice breakfast. The staff was very professional and accommodating. Definitely recommend.
Leisure Family
8/10
Excellent
01 Oct 2024
Susanne
I loved everything about this hotel except the room. It was extremely small and cramped and was not really reflected by the images. Small things were off, and I found it quite expensive for what it is. On the other hand, it is Florence! It is quite well located around the corner from Santa Maria Novella and within walking distance of the train station. The staff were wonderful.
Leisure Family
8/10
Excellent
25 Sep 2024
PHILIP
Great staff, friendly and helpful. Great suite, spacious, high ceilings, aged furniture set it off well. Great breakfast. Just in our case a couple of minus points. The bed slopes to the centre from both sides which made for some uncomfortable moments and the shower over the bath was too low that even my wife had to duck under, and placed badly so just couldn’t shower easily. Shame as we loved the hotel itself, the staff and location.
Partner
10/10
Exceptional
15 Sep 2024
glenda
Great
Leisure Friends
10/10
Exceptional
03 Sep 2024
Verified traveler

Love

Great location and friendly service. The hotel was beautiful and the room was great.
Partner
10/10
Exceptional
28 Aug 2024
Verified traveler
Brilliant staff.Suberb breakfast. Good range of toiletries. Easy for train station.Florence,Firenze beautiful city.
Leisure Family
10/10
Exceptional
17 Aug 2024
Angela

Italia 2024

Stayed one night- liked the location.
A bit difficult to enter and navigate with suitcases but over all a comfortable stay.
Friends_and_family Family
10/10
Exceptional
19 Jul 2024
Jordan
Convenient, central location, comfortable, clean, great air conditioning, delicious breakfast in outdoor garden area, very comfortable beds, large rooms with high ceilings, plenty of room for family of 4. We would definitely recommend and return.
Friends_and_family Family
10/10
Exceptional
10 Jun 2024
Peter

A gem in Florence!

Reception staff very helpful and welcoming. Best breakfast of our stay … enjoyed it sitting in the garden under an orange tree. Comfortable room and great location for main sites and train station.
Partner
8/10
Excellent
28 May 2024
Jacob
My hotel room was old and outdated, however, the hotel was conveniently located to all the sites. Totally fine as a place to lay your head for a night.
Leisure Self
10/10
Exceptional
11 Apr 2024
William
This is the best hotel I have ever been in.
The staff are friendly and helpful.
That breakfast is amazing.
And the hotel is beautiful.
Best is it being in a central location, close to all the sites, restaurants, shops, and main train station and tram line.
Leisure Partner
10/10
Exceptional
03 Mar 2024
Jeffrey
Fabulous place to stay in Florence. Every staff member we interacted with went above and beyond, from the breakfast attendants to the front desk. Good selection of food, meats & cheeses, cereals, some random other things and lots of pastries. Lovely glass enclosed dining area, the courtyard would be a great place to eat with better weather. Location is great, none of the must see sites are more than a 15/20 minute stroll. Train station and car rental facilities are a 5 minute walk. It was a rainy week for us and there was always plenty of umbrellas for guests to use.
Leisure Family
8/10
Excellent
26 Feb 2024
Verified traveler
The bed mattress was not very good and the room very tiny. Good service from all the staff VIP attention. Beautiful building
Business
10/10
Exceptional
28 Jan 2024
Ben
Excellent location, helpful staff and great breakfast. Even got us a reservation at a great restaurant late on a busy Friday night!
Partner
10/10
Exceptional
09 Jan 2024
Andree
Everything was wonderful. Thank you Joyce for looking after us. Highly recommend this property.
8/10
Excellent
28 Oct 2023
Shawn E
Friendly and attentive service. Rooms that face the street are quite noisy.
Leisure Friends
10/10
Exceptional
09 Aug 2023
Vivian
The service was great from the moment we arrived. Staff is very friendly, we had the pleasure of dealing with Joyce and Layla they were very helpful and kind to help us out.
Partner
10/10
Exceptional
21 Apr 2023
Jonathan
Great room and in a good area.
Leisure Partner
8/10
Excellent
03 Dec 2022
Elena
Very good breakfast. Rooms need renovation
Business
10/10
Exceptional
21 Sep 2022
Amanda
Easily walkable from the train station, cute hotel, and nice neighborhood. The key must be returned to the desk each time you leave, but there was always a person there and the process was quick.
Leisure Partner
10/10
Exceptional
21 Sep 2022
Nikki
Beautiful room with amazing views from both our bedroom and bathroom! The staff were so friendly and helpful. Walking distance from everything. Great breakfast in pretty outdoor patio. Coffee to order. Wonderful experience!
Leisure Partner
10/10
Exceptional
15 Sep 2022
MALCA S
Pretty nice property. Toilet needs to be fixed
Leisure Friends
8/10
Excellent
06 Sep 2022
Verified traveler

Ok, but ....

Overall good, but a few annoying bits when room was serviced ie no new replacement tea bags, no replacement shower soap for empty bottles, bottels of water not replaced in mini bar, etc.
Partner
10/10
Exceptional
29 Aug 2022
Graham

Great location and a fine family stay

A great place for a family stay. We were in a triple room with a spare sofa bed. Erfect location close to the main train station and historic center. The staff were always helpful. The building is historic dating back over 500 years and having once had TS Eliot stay. We were in one of the top floors so it got quite hot in the summer evenings and while there was Aircon we needed and were supplied another fan. Would recommend and return.
Friends_and_family Family
10/10
Exceptional
25 Aug 2022
Keiko
Great hotel!! Location is sooo great! 2 min to Santa Maria church, 0min to world oldest pharmacy / Most elegant perfume shop in the world, across the street is the best!!! Pasta restaurant. I noticed that you shouldn’t stay super middle area in Florence it seems like a head ache for in /out!! So this hotel was 5-7min walk with suitcase to central station. THE BEST!! and most of all, staffs are excellent!! All of them are super kindness and knowledgeable. Although I have to mention, If you meet Juri at front desk, that’s your most lucky day!! You will have a best days in Florence!! Strongly suggest ★
Leisure Self
6/10
Pleasant
22 Aug 2022
Kristen
The location and breakfast were nice. The rooms were very basic. The bedding could be better. I asked for extra pillows because the room only had 2 in it, and they gave me two more and said those were the only two spares in the hotel.
Leisure Partner
10/10
Exceptional
05 Jul 2022
Rudy
The Hotel is in a 16th Century residence and so with it the charm and accommodations that go with historic buildings. The staff is phenomenal -- friendly, helpful and they go the extra mile. We arrived earlier than check in and were invited to sit in the beautiful garden with complementary drinks. The garden is particularly attractive as a place to have a drink and eat their amazing breakfast. The location is literally a few blocks from the Novella train stations (we walked it in about 7 minutes), and it is literally around the corner from the historic center. We had the \"penthouse\" and the views were spectacular.
Leisure Family
10/10
Exceptional
07 Jun 2022
Cecilia G
Love this hotel. I want to come and spend a month or more here. It was confortable, the staff was extra special. Breakfast in the patio was so relaxing and delicious. The location is excellent, walking distance to everything you want to experience in Florence. The ac in the room was the best ac on our whole trip through Italy. Don’t hesitate, BOOK YOUR STAY!
Leisure Partner
10/10
Exceptional
20 May 2022
Juan
.
Leisure Family
10/10
Exceptional
11 May 2022
Greg
It was a awesome find. Staff was friendly and room was very clean
Leisure Family
10/10
Exceptional
17 Apr 2022
Joselyne
Great location staff was very friendly and the breakfast was a very good. What made the hotel absolutely worth the stay I must say the the staff with their extra care you every detail and warm faces every time you left and came in. Would love to stay here again.
Leisure Family_with_children
10/10
Exceptional
13 Apr 2022
Boon San
Service staff are so friendly and attentive! Beautiful glass house breakfast restaurant is charming with fruiting orange and lemon trees! Room is quiet and good size.
Leisure Family
10/10
Exceptional
01 Dec 2021
David
Very friendly and welcoming staff, excellent location. There is a lot of care that goes into running the hotel. Room was clean and shower worked well. The breakfast is delicious and makes for a great start to a full day of sightseeing. It's also close to many restaurants. The only thing to note, is the street outside the hotel is very noisy late at night on the weekends. I am staying here again for my upcoming return trip to Firenze and very much look forward to staying here.
Leisure Family
8/10
Excellent
27 Sep 2021
Marcus

Good location for Ferrari factory

The first buffet during the trip were it’s self service ( wearing glove ) and more options to eat . The view over the Ferrari factory was good.
Partner
10/10
Exceptional
21 Sep 2021
Limary
Beautiful and romantic property, excellent location.
Friends_and_family Family
8/10
Excellent
17 Jul 2021
LIANNE

Good for the price.

Staff were excellent and very polite and efficient. Hotel was good for the amount paid.
Noise from guests passing corridors was heard, so rooms are not sound proofed. Breakfast was ok and brought to room when requested. Location was very good.
Self
10/10
Exceptional
13 Aug 2020
David

Florence stay

The hotel was excellent, breakfast staff could have been better and more attentive, probably understaffed
Partner
10/10
Exceptional
27 Feb 2020
Verified traveler
It’s a beautiful hotel. Very cosy, lovely staff and always greet you with big smiles! It’s my favourite hotel in Florence!
Business_and_leisure Self
10/10
Exceptional
29 Dec 2019
Carole

Nice hotel well located

Hotel room was fine, a few cracks on ceiling but nothing major. Bedding could be a little harder, too soft for me.
Room size was good. Very friendly staff. Nice breakfast. Great location.
Friends_and_family Family
8/10
Excellent
27 Nov 2019
Ang
Nice breakfast. Great location, close to train station and major attractions
Partner
10/10
Exceptional
15 Nov 2019
GAYLE

Great Stay

This hotel was very good. The room was comfortable. The breakfast was very good and in a beautiful setting. The staff also very accommodating and friendly. I only have one negative and that would ONLY be for someone with any type of mobility issue. The bath tub is deep and could be difficult to get into if you have issues lifting your legs. Also, our room had a step into the actual bathroom. I could see it being dangerous for someone elderly. Other than that, I would highly recommend this hotel.
Friends_and_family Family
8/10
Excellent
29 Sep 2019
Verified traveler
the place is historical and very nice, staff is excellent . Plugs old for someone with a computer, crappy internet. Excellent breakfast. The best location possible. Safe and TV didnt work.
Leisure Self
10/10
Exceptional
13 Sep 2019
Verified traveler
Close location to train station and attractions
Good breakfast
Leisure Family
10/10
Exceptional
13 Sep 2019
Verified traveler
The building was built in 1490 so has been chopped and changed over the years. That is very much part it’s appeal. Our room was lovely with modern on suite. Staff are excellent And very helpful
Leisure
10/10
Exceptional
08 Sep 2019
Verified traveler
Close to all attractions and to train station.
Personal is very friendly and the breakfast is delicious
Leisure Family
10/10
Exceptional
28 Jul 2019
Verified traveler
Location to the train station was fantastic! Easy walk with luggage. Convenient to all major attractions as well. Enjoyed the free breakfast.
Leisure
10/10
Exceptional
26 Jun 2019
Kin Ming

Very good hotel in Florence

Spacious room, antique furnitures and decoration, just like live in a palace. Breakfast taken at beautiful flower garden. Staff were very nice and polite. Highly recommendation for tourists staying at Florence.
Family
4/10
Poor
19 Jun 2019
Suzanne
We have stayed here before, but this year we found the staff not as friendly or accommodating. We will be trying another hotel next time.
Family
10/10
Exceptional
14 Jun 2019
Edward C

Ed

Very good location two blocks from train station. Excellent staff great buffet breakfast!
Family
10/10
Exceptional
14 Jun 2019
Elizabeth
Staff was excellent
Family
10/10
Exceptional
01 Jun 2019
Verified traveler
Very well-positioned in centre of town, near the Santa Maria Novella. Beautifully furnished in a way that suited a building dating from the 1400s. All the staff were very friendly, professional and helpful.
8/10
Excellent
30 May 2019
Verified traveler
The staff was very friendly. The building is somewhat dated. We had a room on the ground floor that faced the street. The traffic noise was very loud and there was a weird smell coming from the bathroom that contained the shower. Also, there are garbage facilities for the city right outside the window which attracted flies to the room.
Leisure Partner
10/10
Exceptional
29 May 2019
Dennis

Best place to stay!

Excellent all the way with this accommodation. We were upgraded but I imagine that any room would be great here. Perfect service and extremely clean. Great breakfast and variety, with cold and warm items, cuppacino and sparkling wine. My favourite accommodation out of the 5 places we staying while in Europe.
Family
10/10
Exceptional
28 May 2019
Verified traveler
Good location but a bit out of the way. Could easily walk anywhere. attentive staff.
Leisure Partner
4/10
Poor
21 May 2019
GQ
Staff was not very helpfully or accommodating on check in. We booked a room however according to them the rate we got was only for a single person, and they forced to upgrade to a larger room which was twice the rate of our original rate. So we ended up paying double.
Room service is very suboptimal. They never replenish the basics on a daily basis, we had to always ask for toilet paper, shampoo, towels etc...
If you want some ice they’ll give you few ice cubes in a cup. Every time we left the room, we left an actual key with the front desk, on the way in they would give the key to anyone who asks for the room number, which means anybody can walk into your room.
Overall, don’t waste your money, the hotel is way overrated and not worth it.
Leisure Family
10/10
Exceptional
20 May 2019
Verified traveler
The building was amazing and the staff were just wonderful.
Leisure Friends
8/10
Excellent
12 May 2019
Verified traveler
We liked it was frequented by TS Elliott. We really liked the location
Leisure Partner
8/10
Excellent
24 Apr 2019
Raju

Holiday in Florence

Amazing location. A very good hotel and a beautiful old building. Wish the bathroom was a bit bigger.... felt the building needed a bit of work. Other than that I would stay there again and enjoyed the room size and the staff and service.
Partner
8/10
Excellent
16 Apr 2019
Michael

Great location

Nice small hotel, Great location, helpful staff
10/10
Exceptional
11 Apr 2019
Verified traveler
It is a 600year old building, but well maintained. Very close to Train station. Many restaurants nearby. Overall a great location.
Leisure Family_with_children
10/10
Exceptional
08 Apr 2019
Verified traveler
This property was very fun. The space was awesome and it felt like we were staying in an ancient villa. The views are not as good, but the location right in the heart of the city makes up for it.
Leisure Family

Location & surroundings

Palazzo Dal Borgo
Via Della Scala, 6, Florence, Italy

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Palazzo Dal Borgo

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