Name: Unicorno
Address: Via Dei Fossi, 27, Florencia, 50123, IT

10/10

Exceptional

14 Jun 2026

Luvsandondov

Central hotel with spacious rooms. Also had a free breakfast. Would recommend

Partner

10/10

Exceptional

27 May 2026

Hector C

Overall very pleased

Partner

8/10

Excellent

22 May 2026

Julianne

Rooms were a little bit small. The bathroom was also very small and no place to put your toiletries around the sink. the TV was small up were able to get some English speaking channels. Staff is very helpful and breakfast was delicious. They also offer free water.

Family_with_children

8/10

Excellent

17 May 2026

Kirti

Not much for breakfast. No options for vegetarians.

10/10

Exceptional

24 Apr 2026

James

The room was relatively quiet, clean, and everything was in working order. The front desk staff were very helpful and accommodating. One of the gentlemen gave us an awesome local restaurant recommendation an easy 15-minute walk from the hotel. Breakfast service was good as well.

Friends

10/10

Exceptional

18 Apr 2026

Joo Hwan

Good

10/10

Exceptional

09 Mar 2026

Paul

Great location, 5 minutes from the train station and a 10 minute walk to the Cathedral.

Friends_and_family Friends

8/10

Excellent

15 Oct 2025

John Christian

There was an issue upon check-in with a friend and her room being already taken by another person. The staff member wasn’t too kind or friendly to her when trying to fix a mistake he had made while checking her in. But it was rectified in the end. Otherwise, my stay was lovely.

Self

8/10

Excellent

07 Oct 2025

Olga

It was good!

Partner

10/10

Exceptional

30 Sep 2025

Lauren

Very central to sites and activities in florence

Leisure Friends

10/10

Exceptional

18 Aug 2025

Miriam

Amazing place

Amazing! Highly recommended

10/10

Exceptional

23 Jun 2025

Ricardo

Great location and professional staff. A very comfortable room and extremely clean building.

Leisure Family_with_children

8/10

Excellent

19 May 2025

Angus

No issues! We stayed at Hotel Unicorn for 3 nights, and the rooms are basic, but everything was clean, the breakfast was good and it's close to lots of attractions.

Leisure Partner

10/10

Exceptional

08 May 2025

Mark

Very nice breakfast

Leisure Partner

6/10

Pleasant

07 May 2025

PAOLA LISSET

.

Leisure Family

10/10

Exceptional

01 May 2025

William

Great Location

10/10

Exceptional

21 Apr 2025

Dylan

Stayed for one night. the rooms were clean and comfy, really friends staff and good breakfast
Also really close to the train station, duomo and multiple good restaurants

Partner

10/10

Exceptional

21 Feb 2025

Claudia

Thanks for everything.

Partner

10/10

Exceptional

24 Oct 2024

Christine Lourdes

Staff were accommodating. Good location. Breakfast was good enough.

Leisure Partner

10/10

Exceptional

15 Oct 2024

Amy

Will Stay Here Again

The hotel was nice, the rooms large, breakfast hearty, and the staff was outstanding. They helped us with anything we needed including finding taxis and making reservations at a nearby excellent restaurant.

Friends_and_family Friends

8/10

Excellent

11 Oct 2024

Anne of

X

8/10

Excellent

06 Oct 2024

Clare

Lovely hotel. Close to the train station and a good city location. Would go back

Friends_and_family Friends

10/10

Exceptional

07 Jul 2024

Hussainali

No tissues to wipe nose in bedroom. Had to go washroom for tissues. Very inconvenient. Overall best place in Florence

10/10

Exceptional

01 Jul 2024

Carrie

Great place, great location. Staff very friendly.

Leisure Self

6/10

Pleasant

26 Jun 2024

Suzie

We had a very difficult time finding the hotel. The man who checked us in was very nice. However we spent nearly two hours trying to return to our hotel to retrieve our bags the next day from Alamo rental which was only about a 4 block walk. GPS was not accurate directing us back to this hotel. When we arrived, the hotel staff refused to help us load our luggage, since we had no choice but to park in front. It took us a little more time considering we’re two women (I’ve recently had both hips replaced and my back has been fused, so this walk to Alamo was already stressful)! I had managed to park our rental car between motorcycles, out of the way of traffic coming down the one way street, but they still refused to help us leave quickly. A very nice gentleman actually helped me move one of the motorcycles over so I could parallel park next to the curb.
Next time I’ll stay at Il Bargelino owned by Carmel and Pino; its location is closer to the train station, costs about $50 less nightly, fabulous rooftop view, and Carmel is from Boston originally. Unfortunately they were totally booked when we planned a stopover in Florence on our way to La Piana B&B, the best place in all Tuscany near Montecatini Terme in Borgo Buggiano, an oasis in the hills above town.

Leisure Friends

8/10

Excellent

22 Jun 2024

Bryan

Nice small hotel with great location

Nice hotel in a great location in Florence. Very close to a small grocery store as well as many cafes and restaurants. We were able to walk from here to every site we wanted to see in the city. Also less than 10
Minute walk to the train station.

Friends_and_family Family

4/10

Poor

15 Jun 2024

Rinrat

Outdated room. Noisy street

10/10

Exceptional

11 Jun 2024

Gabriel

Clean comfortable close to train station

Leisure Partner

8/10

Excellent

29 May 2024

Enrique

Close to all the venues of interest.

Leisure Family

10/10

Exceptional

26 May 2024

Alan

Just a few steps from a beautiful square with a unforgettable Cathedral.

Leisure Self

4/10

Poor

17 May 2024

Diana

The room is very dark. But location is great. Breakfast was good. But it was overpriced for they type of hotel.

Leisure Partner

10/10

Exceptional

14 May 2024

James

Good value hotel close to rail station with major attractions and eateries within walking distance.

Leisure Partner

10/10

Exceptional

06 May 2024

Travis

Wonderful hotel. Great service. Perfect location.

Friends_and_family Friends

8/10

Excellent

02 Apr 2024

Lynsey

Handy hotel in Florence

We received a warm welcome from Milad a
who was super helpful with recommending places to eat and things to do in Florence.All the other staff were very friendly too The location is perfect for the train station and is walkable for sightseeing. There is a handy supermarket over the road.
The rooms are basic but clean. We had everything we needed. I would stay here again

Partner

4/10

Poor

08 Mar 2024

Alexander

It is close from everything

Leisure Partner

8/10

Excellent

21 Oct 2023

Michele

Nice hotel. Excellent breakfast, pleasant staff. Guests need to walk up one flight of stairs to get to the elevator. Just a warning for those with mobility issues. I would stay again.

Leisure Partner

8/10

Excellent

07 Oct 2023

Julie

Only a short walk from the railway station. A good base for seeing Florence’s attractions. Staff friendly & helpful. Lift starts on the first floor so if your party has mobility problems, think twice. Booked 5 room’s & asked for them to be near together & they were. Had to ask for kettle for 1 of the rooms & quickly arrived.

Leisure Friends

10/10

Exceptional

01 Oct 2023

Jose

It was in walking distance to different areas. It was safe and auto lock doors. Staff was amazing

Leisure Partner

10/10

Exceptional

27 Sep 2023

Stephan

Nice

Leisure Friends

10/10

Exceptional

10 Aug 2023

Linda

I love the location, furnishings were a little dated but everything was very clean and bed comfortable. The rooms were larger than average but kind of a weird layout.
Breakfast was very good, it looks very small but has everything that you could want- fresh and canned fruit, scrambled and boiled eggs, yogurt, cereal toast lunch meat and cheese, orange juice and coffee. I highly recommend.

Leisure Friends

10/10

Exceptional

09 Aug 2023

Laura

Excellent stay

My stay was great, the personnel was amazing, very nice and accommodating.

Self

6/10

Pleasant

27 Jul 2023

Piero

Felt like my room was a former storage room

10/10

Exceptional

17 Jun 2023

Chantal

Adorable place to stay!

Super located and cute hotel. We loved it and might stay next time!! Seems like it was recently remoldeled, and looks adorable!!
Clean, spacious room. Great breakfast too!!

Friends_and_family Friends

8/10

Excellent

13 May 2023

Sylvia

Very friendly staff, nice breakfast. Room was very small and no space to put anything into drawers or put the luggage on to unpack. Unfortunately, you have to walk up a staircase before you get to the lift. Which is only a problem when carrying luggage. The receptionist did help with one bag, but it was still an effort.

Self

6/10

Pleasant

04 May 2023

Clark

The Unicorno does not look in person like it looks in photos online. I’m shocked it had a 7.8 rating. It is not nice. I took the Expedia photos to the front desk and asked if it was the same place. We were in a quad room. He said the doubles were better. He also said they just renovated which included painting walls dark brown and new toilets. It smelled badly and was just very worn. Beds were very minimally dressed. The staff was good, the breakfast was awesome and the towels were plentiful and soft. But again, the place was not nice. Very run down.

Leisure Family

8/10

Excellent

07 Apr 2023

Terra

LOCATION!!!

I liked this place. It is a bit old fashioned in the 50's sense, but it was clean and comfortable. The location was great. I like being near the train station and the supermercato centrale as well as close enough to walk in Central Florence. Their breakfasts were great and the staff was wonderful and helpful.

Self

2/10

Poor

29 Dec 2022

Michele

Zero customer care

I stay in a lot of hotels , this is the most unhelpful, with the lowest customer care or understanding.
I booked at 4 Am on the 18 th. in the morning to stay on the 18th dec. For 1 night.(Note: it was already the 18th.
The booking for some reason was reserved for the 17.
Hotels got in contact, and the hotel refused to change the booking for the 18th.
I tried to contact them direct no responce. To phone or web chat.
In the past when there has been an error its been sorted.
And yes i have made mistakes.

Partner

10/10

Exceptional

17 Sep 2022

Michael

Nice and convenient.

Leisure

2/10

Poor

07 Sep 2022

Verified traveler

Wouldn’t recommend

Air conditioning doesn’t work, no one bothered to tell us. when we finally said something they offered 1 fan for a large room that didn’t do much. If you leave window open for the only possible airflow it’s so loud you can’t sleep - assuming you could in that heat. Staff was pleasant and let you leave yours bags in the lobby while waiting for check in or after check out

Friends_and_family Friends

10/10

Exceptional

01 Aug 2022

Elizabeth

Great location and value

Amazing location, wonderful staff, cute hotel. No major amenities seen with large chains but they are not necessary in Florence with so much to see and do. I will definitely stay here again.

Friends_and_family Family

6/10

Pleasant

14 Oct 2021

Anders

Andy

Quite ok little hotel. But wery dark room because of construction work outside. Fat smell from the kitchen early in the morning. Not nice. Not worth the money.

Friends_and_family Family

10/10

Exceptional

08 Nov 2019

Laura

Lobby does not reflect the condition of the rooms!! Rooms are very nicely updated but the bathroom needs more lighting and a bigger shower. Overall it was great!!

Friends_and_family Friends

6/10

Pleasant

19 Apr 2019

Verified traveler

The hotel is walking distance to many of the attractions and the train station. The hotel is older but the floor in my room had dark marks that looked like stains which didn’t appeal to me . The bed had one mattress that one side was about 1 1/2 inches higher than the other . The breakfast was simple but good .

Leisure

10/10

Exceptional

16 Dec 2018

Verified traveler

Outstanding hosts and location. Amazing value for money. Couldn’t have asked for more.

8/10

Excellent

06 Nov 2018

Jennifer

Happy in Florence

Sweet little hotel right in the buzz of Florence. Great owners, good value for the price.

Family

8/10

Excellent

31 Oct 2018

Jennifer

The staff was friendly and nice. The breakfast was good. The room was small but clean. Overall it was good for the price. The only thing I would have liked better would have been a better showerhead. I would stay there again.

Family

2/10

Poor

07 Oct 2018

Verified traveler

Midnight room intrusion by hotel staff.

Horrible experience due to room intrusion by hotel staff at night.

The hotel physically is just OK. Its amenities are outdated but comfortable enough. On check in, the manager was personable.

However.

Just after midnight, while we were both asleep, someone burst into our room - no knock, no call, and he did not identify himself at any point - and asked if we were ok. He said there was an alarm for an emergency in our bathroom and demanded that we check it out. He would not leave when I asked, and stayed watching us in bed from the open door until I told him to close the door so I could get out of the bed with some privacy. The bathroom was, of course, empty. Once I insisted there was no emergency happening in our bathroom he left. The phone rang once a minute or two later.

There was no follow-up call, no information, just an unidentified intruder who terrified my wife and I, and then nothing. I regained my composure and clothing, and went to the lobby to figure out what had happened. The hotel had recently had a new alarm system installed which was faulty. The evening and night shift clerks - one of whom was our room intruder - said that they had an alarm from our bathroom several times and that when they had tried to call the phones were broken, and in order to avert a hotelwide evacuation he had to check our bathroom instantly. He did not knock because he did not think to.

The manager apologized & defended his employees the next day. I would not recommend.

Partner

8/10

Excellent

25 Sep 2018

Laurie

Close to train station and galleries

Staff were very helpful. Excellent restaurant across the street. Ponte Vecchio and galleries all a short walk away. Hotel was clean and bathroom could do with an upgrade. Bed comfortable and linen perfect. Excellent value and all you need while in Florence.

10/10

Exceptional

16 Sep 2018

YassUK

Excellent location and near station. Room was spacious by comparison to the other small hotels.

10/10

Exceptional

26 Aug 2018

DJ

The staff was more than helpful and very welcoming

10/10

Exceptional

13 Aug 2018

Michael

Nice hotel, very central

We enjoyed our stay here. Very central location. Staff were great, room was old fashioned, but nice and comfortable. Typical Italian breakfast, pastries, cheeses, rolls, meats, fresh fruit etc.

8/10

Excellent

03 Aug 2018

Verified traveler

The staff was very helpful and welcoming. Very well located. 5 minute walk to the train station.

10/10

Exceptional

29 Jul 2018

Greg

Great location just a 15 min walk from the train station. Easy access to Dumo and all sites. Small shopette across the street and lots of outdoor dining 5 minutes away at Piazza Santa Maria Novella.

Staff was friendly and very helpful. Full breakfast in small 2nd floor cafe. Hotel rooms have been modernized and are small but very comfortable.

We would definitely stay here when we come to Florence again.

10/10

Exceptional

22 Jul 2018

LILIANA

EXCELLENT COSTUMER SERVICE, VERY POLITE, GOOD CONDITIONS, CLOSE TO EVERY ATTRACTIONS ,GOOD BREAKFAST

6/10

Pleasant

11 Jul 2018

Tammy

Close to attractions

The hotel is close to attractions and waterbus station. Staffs are friendly, they greet us every times they see us. Breakfast was ok. However, room is a bit outdated. The shower is really small, I’m petite and just fitted for me.

10/10

Exceptional

18 Jun 2018

Verified traveler

The hotel is in excellent location,staff is friendly and helpful.

6/10

Pleasant

13 Jun 2018

Verified traveler

Comfortable, but very modernist decor

Our stay was comfortable, but the hotel and the room itself have a strange vibe about them. Very modern-art, with drawers and doors sticking out at funny angles. The feel of the place is *NOT* consistent with Italy in general, where ancient materials and techniques are used to construct functional modern spaces. This place seems to reject the whole ancient thing entirely.

Partner

8/10

Excellent

28 May 2018

Shayne

Nice hotel close to all the places you might want to visit in Florence and a short walk to the train station. The staff were all very pleasant and helpful in arrival. My only gripes were the stairs and having to carry Mu luggage up them, and that my room essentially opened out into the breakfast room which sort of makes you feel odd when leaving at 8.00 with luggage through said while several others are eating breakfast.

8/10

Excellent

19 May 2018

Elizabeth

Pleasant good location

6/10

Pleasant

17 May 2018

Hilary

All aspects of the hotel staff were excellent. The beds were really comfortable and clean and the towels were changed each day. The room was adequate, room could do with refurbishment.

The shower was dreadful switching from boiling hot water to cold all by itself. Definitely needs replacing urgently. The hair dryer was unable to dry our hair, it was powerless. Also needs replacing. The air conditioning unit in the room did not work. The room was situated at the back of the hotel and the window opened onto a busy road and there was a building renovation of some sort nearby, it was that noisy we couldn't bear to keep the window open. Lastly the breakfast buffet selection was really good apart from having to obtain coffee from a machine...I can honestly say it was not fit to be called coffee, dire.

Shame really as the hotel had a great location and staff and most of the faults could be remedied. At present I would not recommend this hotel.

8/10

Excellent

15 May 2018

Sonia

Nice hotel close to train, easy walk to sights

The staff was amazing: kind, helpful and cheerful.
Our room was simple but very comfortable. A little outdated, especially the bathroom but still functional and all we needed.
We were grateful it was only a few minutes walk from the train since saving on taxis and time is important to us. It was easy to walk to all the sights and there are many restaurants, bars, even groceries close by.
Breakfast was good, the regular lady so kind and helpful.
Would stay here again.

8/10

Excellent

09 Apr 2018

G

Nice hotel with convenient location

Helpful and friendly staff. Walking distance from train station and good restaurants.

6/10

Pleasant

08 Apr 2018

jk

Centre of Florence hotel

It is a ok hotel but would not rate it as my best hotel stays, staff are excellent, but would say that room needs updating.

10/10

Exceptional

24 Mar 2018

Jason

Great hotel in the heart of Florence

Great hotel in the heart of Florence. Everything was in a walkable distance. The hotel roof was under construction, but we were not inconvenienced by it at all.

Family

8/10

Excellent

06 Nov 2017

Juventus

Central hotel

The hotel is within walking distance of all sites of importance within Florence. No need to worry about means of transport.

10/10

Exceptional

17 Oct 2017

Patrick

Great Place

Very nice hotel

Family

10/10

Exceptional

12 Oct 2017

Nadira

Best Place

Really good place for holiday, you can walk to every where, very friendly staff highly recommend this fantastic place.

8/10

Excellent

11 Oct 2017

Bev

Close to everything

Staff were very helpful. Hotel handy to everything. Would stay there again

6/10

Pleasant

19 Sep 2017

Verified traveler

Hotel location was good - close to both the station and the centre of town. Room was big, but the bed wasn't comfortable with wire springs.

8/10

Excellent

19 Aug 2017

Beltran

Clean and cozy

Decent hotel for the price. Close to main attractions and is clean/cozy. The breakfast buffet was a plus. The wifi was a bit spotty though but all in all, I'd recommend this hotel.

10/10

Exceptional

18 Aug 2017

Terry

Hotel that is walkable to all the famous landmarks

The receptionists were lovely and helpful. The rooms were clean and provided all necessities required. The included breakfast was standard, don't expect anything fancy. Good value for money.

8/10

Excellent

12 Aug 2017

Alessandro

Very nice hotel in city center. Staff very helpful

8/10

Excellent

09 Jul 2017

Verified traveler

good location, helpful staff

5mins away by foot from the train station. and few mins away from the city center. staff were very helpful, espcially wjjen we asked about the itinerary.

Family

8/10

Excellent

09 Jul 2017

Steve

Within easy reach of most sites

Small family run hotel within easy walk of most sites of interest. Hotel was very clean but a little tired in places. The staff though were very friendly from the reception , the breakfast room to the cleaning staff. A very enjoyable stay.

10/10

Exceptional

02 Jul 2017

Maureen

What a great experience at Hotel Unicorno!

The staff were above and beyond amazing! Fidel and Edwin truly care about the hotel's guests. They both knew so much about Florence, and they offered to help us with everything we needed. The room was spacious, comfortable and the air conditioning was perfect for the summer! The breakfast was delicious too! This hotel is a great value, and in an awesome location for sightseeing, eating out, and shopping! Thanks for a great stay!

Family

10/10

Exceptional

19 Jun 2017

Suzanne

I was very happy here for 5 nights. Nice big bed and very large room (double for single use). Bath a bit messy, as the floor gets very wet when you shower. Helpful staff. Elevator starts at mezzanine, but they're happy to help with bags, and the breakfast was decent. Walk out the door and you're steps from the Church of Santa Maria Novello and scores of decent restaurants. Five minutes walk to via Tornabuoni and the Strozzi Palace. Would happily stay again.

6/10

Pleasant

18 Jun 2017

Gareth

Great location, rooms need updating

Perfect location for all the sights and the train station, but the hotel is functional and a bit dated. The room was large but needs modernisation and the bathroom was a poor wet room.

Partner

10/10

Exceptional

03 Jun 2017

amy

I'll be back

Super nice staff in a city that is not always very friendly. I have been coming to Florence for 30 years, I will stay here again for sure!

Partner

8/10

Excellent

18 May 2017

William

Back street find.

By UK standards this would be a little on the basic side. However, for an inner city hotel in Florence where existing buildings have been turned into hotels, it was clean, comfortable and very convenient for all attractions. 10 min walk either way and you could see most of the sights. The staff were great and although no tea/coffee in rooms would make up a complimentary flask for the room. Free wifi throughout. Excellent value and would stay again.

Partner

10/10

Exceptional

16 May 2017

Julia

Great little hotel in Florence

great location, helpful staff, good value, close to places to eat

6/10

Pleasant

28 Nov 2016

Ilias

Over date hotel

The hotel is over date, very old and needs a lot of improvements. The room wasn't very clean and in the bathroom was hair and the bathtub was horrible. The personal was nice and thankfull with informations, this was the only thing that added a plus to this hotel.

Family

6/10

Pleasant

21 Nov 2016

Chun Wai

Bad taste

Gave us a room behind the kitchen, it was so bad ...... then requested to change, have to wait until next day, the shower curtain doesn't do its job, water flood the whole bathroom ...... some how, they sealed the water drainage at the bath room as well

Partner

8/10

Excellent

03 Nov 2016

Nicole

Good location and place to rest after sightseeing

Unicorno was a nice budget hotel in an excellent location. We were a short walk from the train and the Ponte Vecchio. The employees are all helpful and friendly, and there was a nice breakfast bar with great options and coffee choices.

Family

8/10

Excellent

18 Oct 2016

Gianluca

Good hotel

Very good stay in a historical building in Florence's city center.

Family

4/10

Poor

25 Sep 2016

Michael W

Close to station!

I picked this hotel due to its proximity to the rail station. I travel alone so I opted for a single room. Big mistake! The Unicorn is a nice hotel between 2 & 3 stars; good friendly staff but avoid room 103 too much street / traffic noise to have window open!!

10/10

Exceptional

26 Aug 2016

great hotel!

Excellent location, friendly staffs, clean n tidy

6/10

Pleasant

23 Jul 2016

Verified traveler

Good location

No wifi and awful bathroom, however location was very good

6/10

Pleasant

01 Jul 2016

David

Hotel Unicorno Stay

The room was a good size but the bathroom had no venting so it was a little moldy. Also the shower head would always swivel to the sides so water would get all over the bathroom. Beds were okay, pretty firm. The location of the hotel was great since it was close to the train station, but close enough to everything you can walk to. Overall a pretty good hotel, bathroom was disappointing.

Family

10/10

Exceptional

11 Apr 2016

Frode

Nice hotel close to train station and old town

Our second stay during our trip to Florence and Tuscany. This time we got a very quiet room on the second floor. The staff is very professional and helpful. Room was dated, but clean and practical.
We had a good night's sleep before getting an early taxi to the airport.

8/10

Excellent

05 Apr 2016

Frode

Great hotel close to train station and old town

The staff was extremely friendly and helpful. Got some great suggestions for places to see and places to go. Got a great breakfast every morning. The room was clean and fairly spacious. The only concern was the noise from traffic outside and people yelling until around 4in the morning. I would ask for a room away from the street next time.