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Bellevue House Hotel

Florence · Italy

Via della Scala, 21View location

9.2/10Excellent432 Reviews
Cleanliness9.2/109.2
Service9.6/109.6
Comfort9.0/109.0
Condition8.8/108.8
Location9.8/109.8
Neighborhood9.6/109.6
Value10.0/1010.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bellevue House Hotel

The Bellevue House is a 5-minute walk from Santa Maria Novella train station. Rooms feature air conditioning, TVs with international satellite channels, free Wi-Fi, and private bathrooms with showers. This family-run hotel provides complimentary city maps and tourist brochures.

The multilingual staff (English, French, and German) is happy to assist you in planning your stay in Florence. Pets are welcome at no extra charge. Please inform the hotel in advance if you plan to arrive after 8:00 PM.

Note: The hotel is on the third floor of a historic building without an elevator. Staff will gladly assist with luggage. Guests arriving by car should be aware that the hotel is within Florence's Limited Traffic Zone (ZTL). Cars must be parked in a designated garage to avoid fines.

Please contact us for details about our discounted parking arrangement with a nearby garage. We accept UnionPay credit cards.

Read more about this hotelShow less

With a stay at Bellevue House, you'll be centrally located in Florence, steps from Basilica of Santa Maria Novella and within a 10-minute walk of Cathedral of Santa Maria del Fiore. This affittacamere is 0.4 mi (0.6 km) from Piazza della Signoria and 0.7 mi (1.2 km) from Pitti Palace.

Make yourself at home in one of the 6 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply No alcohol served onsite Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 12 COVID-19 vaccine must have been received a minimum number of days before check-in: 1 Property does not offer onsite COVID-19 testing Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Alcohol is not served at this property.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
    • The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. If driving, please contact this property in advance for more information (e.g., directions). The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property by phone before 8 AM on their arrival date to arrange the check-in. This property is in a restricted traffic area. Guests driving to the property should contact this property in advance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • Tax ID - 04366440487
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay and Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a security system
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT048017B4VFQOV8MZ
    • The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.
    • Property Registration Number IT048017B4VFQOV8MZ
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: EUR 25 per day (200 ft away; open 7:00 AM to midnight)
    • Crib (infant bed) fee: EUR 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Piazza di Santa Maria Novella 0.1 km / 0.1 mi
National Alinari Museum of Photography 0.2 km / 0.1 mi
Chiesa di Ognissanti 0.4 km / 0.2 mi
Via de' Tornabuoni 0.4 km / 0.2 mi
Piazza Ognissanti 0.4 km / 0.3 mi
Basilica of Santa Maria Novella 0.4 km / 0.3 mi
Strozzi Palace 0.4 km / 0.3 mi
Arno River 0.5 km / 0.3 mi
Salvatore Ferragamo Museum 0.6 km / 0.4 mi
Medici Chapels 0.6 km / 0.4 mi
Piazza della Repubblica 0.6 km / 0.4 mi
Via Faenza 0.7 km / 0.4 mi
Florence Baptistery 0.7 km / 0.4 mi
Palazzo degli Affari 0.7 km / 0.4 mi
Piazza di San Giovanni 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2000
  • Total number of rooms: 6
  • Number of floors (main building): 4
  • Triple rooms: 1
  • Quadruple rooms: 1
  • guest house
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
Show 18 more facilities & services
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Medical service
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift access
  • Concierge
  • Luggage room
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Bellevue House Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    Bellevue House Hotel

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Bellevue House Hotel

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Bellevue House Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Bellevue House Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Bellevue House Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Bellevue House Hotel

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Bellevue House Hotel

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Bellevue House Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Bellevue House Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Bellevue House Hotel

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Bellevue House Hotel

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bellevue House Hotel

9.2
Excellent
432 Reviews
Cleanliness
9.2 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.8 /10
Neighborhood
9.6 /10
Value
10.0 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
22 Jun 2026
Murielle
Good location
Partner
8/10
Excellent
17 Jun 2026
Shardul
The room we got was decent, but did not match the picture shown. Hotel is nice once you are in the room. The ground floor entrance can be better. This is close to train station and walkable to famous Florence attractions.

Taking away one star for the elevator/lift. Now I understand most hotels in Europe don’t even have that option, but when you retrofit, it could have been done in a better way — it is the smallest, slowest a hottest elevator I have ever seen.
Family_with_children
8/10
Excellent
18 May 2026
Michele
Nice apartment, in a central location.
Friends
10/10
Exceptional
31 Mar 2026
Jason
These were nice enough rooms. Clean. Absolutely no complaints. Very close to the train station. We only stayed one night but walked everywhere we needed to including riverfront and the famed medieval bridge and Uffizi.
Family
6/10
Pleasant
06 Feb 2026
Jose
Ciao!!! The elevator doesn't work adequately, so keep that in mind if you're traveling w heavy luggage, people w physical disabilities or little kids. The decoration is minimal and outdated w equipment needing maintenance. Beeding is simple. Bathroom was clean. They don't have front desk after 7PM. In conclusion, the property doesn't feel like a 3 stars hotel. I only recommended it for one night stay by single travelers or couples that have every detail planned and appreciate good location over anuthing else.
Leisure Family
6/10
Pleasant
04 Jan 2026
David
The location and security are good but the facilities are tired and a breaking. The room was also noisy with guest noise and street noise.
Leisure Family
10/10
Exceptional
03 Jan 2026
Andrew
This is a really lovely 3 star stay! Clean room, all the basics you need but staff who go above and beyond - 5 star staff!!!
Partner
10/10
Exceptional
09 Jul 2025
Josefina
The hotel is located a few blocks away from the Milan Dome, shopping district and good restaurants. All attractions were at walking distance. Serena, the sole staff, was wonderful very friendly and helpful
Leisure Family
10/10
Exceptional
04 Jul 2025
Zoya
Close to lots of restaurants, the cathedral and shops and the station which was very helpful. People were nice , lots of maps and stuff to look at. Had air conditioning. Our room was really quite big with a sofa and tv and desk and wardrobe. Bathroom and room were clean. Really great. Would stay here again.
Leisure Partner
10/10
Exceptional
19 Jun 2025
Keith
This was just a one night stay while we were in Florence
Suited us perfectly, close to the station, Danny, the owner very helpful during our stay. He is a new owner and we wish him luck in his new venture
Leisure Friends
10/10
Exceptional
04 May 2025
Jeff
Very friendly and informative
10/10
Exceptional
14 Apr 2025
Arturo
Luciano is a great host, very helpful to show us a map where to go , very friendly that make you feel like family. My wife and I will definitely stay again next time we come to Florence. Thank you so much Luciano for making our short stay comfortable, we sincerely appreciate it
Partner
10/10
Exceptional
05 Mar 2025
Jonathan
The hotel is beautiful, and the owners were so incredibly friendly and helpful.
10/10
Exceptional
17 Oct 2024
Nancy
Very nice small hotel conveniently located in the center of Florence. Luciano, Susie, and Alex were very gracious, with assistance in choosing restaurants, sites, and local transportation. Highly recommended!
Family
10/10
Exceptional
29 Sep 2024
Pete
Great location- 5 minute walk to the train station & 10 minute walk to the Doumo tourist attractions. Hosts are available on site for 24 hours. Quiet & clean. We opted for the Alma room which included a private bathroom & shower. The building is about 400 years old. Napoleon’s sister in law stayed here.
Leisure Partner
10/10
Exceptional
15 Sep 2024
James
Its a great place to stay, I would highly recommend it.
10/10
Exceptional
22 Jul 2024
Benedict
The property is well maintained for being an old bldg. The owner was very friendly & helpful. Great location. Walking distance from tourist and local spots.
Leisure Family_with_children
10/10
Exceptional
10 Jul 2024
William

Excellent place!

Luciano was a fantastic host - helped us get nearby parking and get oriented. Location was very convenient - room was very nice, clean, working A/C, and good hot water pressure in shower. Looking foreword to going back!!
Friends_and_family Friends
10/10
Exceptional
08 Jun 2024
William
Great hosts! Close to trains station.
Friends_and_family Family
6/10
Pleasant
18 May 2024
Richard
Location is this property’s best asset. Access to this third-floor hotel is difficult and slow.
Leisure Partner
8/10
Excellent
08 Sep 2023
Michelle

Uncomfortable sleep but clean

Nicest couple who hosted and welcomed me. It is an old building and dated but it was a clean and spacious room. The bed however was extremely uncomfortable and the air conditioning didn’t work the best. Thankfully it wasn’t too hot at night.
Self
10/10
Exceptional
05 Jul 2023
Verified traveler
Big Room
8/10
Excellent
31 May 2023
LISA

Excellent location

Our host was very informative and shared where to go for meals, best views etc. It was excellently located not too far from the train, an easy walk with luggage. It is a very old building but comfortable. A small lift to help with bags.
Partner
10/10
Exceptional
22 May 2023
Kristin
Lovely couple who owns the hotel and welcomes you on check-in. Location is convenient, right next to Florence's main train station and within walking distance to all major attractions in the city. Highly recommend staying here
Leisure Family
10/10
Exceptional
14 May 2023
Sara

Great location and host

This was an amazing stay with a perfect host. He told us about places to eat, see and even mapped it out for us. The ac worked great, wifi was strong and the bathroom was very spacious. 100% recommend
Friends_and_family Family
10/10
Exceptional
10 May 2023
Brenda

The Perfect Italian Inn

We thoroughly enjoyed our time at Bellevue House. We wanted an authentic Italian experience and it was that with great linens, a comfortable bed and a wonderful shower. Everything was spotless and very clean. Our room was spacious, Sophia. The Innkeeper was so kind and helpful. He gave us the names of several family owned/ run restaurants that had delicious food. There is a small, newer elevator that was able to carry my husband and I up to the 4th level (3rd floor) which was a godsend after days spent site seeing. They had daily maid service that kept everything spotless. If we find ourselves in Florence again we will be staying at Bellevue House.
Partner
8/10
Excellent
07 May 2023
Carrie
Very close and convenient to train station and city center. Clean and staff were available and helpful.
Leisure Family
8/10
Excellent
06 Apr 2023
STACEY
This is an older property. You cannot expect this to be a traditional \"hotel\", as you would think of in America. The walls are very thin. It was clean. I had everything I needed. It felt safe. The owner was very helpful. I only use the room as a \"base\", so I need basics and location. Shower and amenities were great. Room was clean.
Leisure Self
10/10
Exceptional
18 Jan 2023
JULIA
I booked three rooms at the Bellevue House in December for my adult kids, myself & husband and sister. Communicating with Luciano was so easy! He took such good care of us. Not only by reaching out, but by sending us detailed pictures and info on the building. Bellevue House is an easy walk to the train station. There is a lift, but just to warn you, it’s the slowest lift ever. No joke. There is even a note in the lift stating that due to the history of the building, they had to go by certain protocols. But hey, at least there IS a lift. It is small tho. The 3 rooms were great, clean and comfortable. Good size bathrooms were very nice and clean with nice shampoos and soaps. (No conditioner, but that seems to be an Italian thing along with no wash cloth/face size towels).

Luciano gave us some great recommendations for restaurants (loved Osteria la Scala) and told us about the Farmacia di Santa Maria Novella, the oldest pharmacy in Florence, which happened to be across the street. A must visit!! He kindly kept our luggage when we had an early tour.

We would definitely recommend staying here. Thanks Luciano!
Leisure Family
10/10
Exceptional
06 Dec 2022
Enrique
Had a great stay. So close to Duomo. Luciano was a wonderful host.
Will be back.
Leisure Partner
10/10
Exceptional
21 Nov 2022
Charley
The property is near the Metro which is convenient, on top of that there are many restaurants nearby and walkable to the major landmarks. Finally, the host is very friendly.
Business_and_leisure Partner
10/10
Exceptional
04 Nov 2022
timothy
Very nice property, close to the train station and all of the sites of Florence. The hotel manager and his wife were incredibly helpful and friendly. A slow elevator was the only thing that could be improved.
Leisure Partner
10/10
Exceptional
26 Oct 2022
Verified traveler

Amazing!

A fantastic experience. Luciano and his wife are simply amazing. A memorable experience in all respects. We will certainly return to this hotel and would recommend without hesitation.
Partner
10/10
Exceptional
18 Oct 2022
Thomas
Location is great ... close to one of the main Piazzas and quaint. Host is always available onsite. Great check-in process.... no \"virtual\" check-in. Host is physically present all day.
Leisure Partner
10/10
Exceptional
18 Sep 2022
Mark

Review

The front desk people were super helpful and would recommend this hotel!

Mark Kiddell
Partner
10/10
Exceptional
31 Jul 2022
Nicole
This charming hotel has as much character as its owner. We were welcomed like family into our room which was well appointed, authentic old-world feel with modern comforts. It was very easy to reach by train from the airport and close to everything.
Leisure Family
10/10
Exceptional
25 Jul 2022
Tamer
Great place to stay , the owner is very accommodating. Walking distance to the train station and shopping as well
10/10
Exceptional
10 Jun 2022
John
Luciano was a wonderful host - very personable and attentive to our needs. I would highly recommend Belleview House!
Leisure Family
10/10
Exceptional
22 Apr 2022
Leslie

Unparalleled guest service

We only stayed one night (our last night) at Bellevue House. All 3 of us wish we had scheduled more nights here. It was the perfect end to a great vacation. I cannot say enough about how fabulous the owners of this hotel are. Here’s one example but there are several. We had an early flight and had to get a 3:30am taxi to airport. Alex knocked on our door at 3:15 to make sure we were up and he helped us get all of our bags to the curb and waited with us to make sure taxi arrived. Who does that?!! We were blown away by the warmth and personalized attention we received here. I truly hope to return one day for a longer stay.
Friends_and_family Family
10/10
Exceptional
21 Apr 2022
Edward Picardi,
51 steps or a alpw elevator to the hotel but wasn't a problem. Ran by father and son, exceptionally nice. Great location also. Only odd thing was tv which had 2 channels. One was BBC and the other was the China propaganda channel. Wanted to see Italian language simply to listen more to Italian
Leisure Family
10/10
Exceptional
14 Mar 2022
Michael
A perfect location for an overnight stay or for a longer vist to Florence. The owner bent over backwards to help us with everything from restaurant suggestions to sightseeing. We would stay here again in a heartbeat!
Leisure Partner
8/10
Excellent
11 Oct 2021
Verified traveler

Great family hotel in the heart of Florence

Super friendly family hotel. We got great breakfast and dinner recommendations. The location is perfect, too. Overall, we had a very nice stay. Thank you.
Friends_and_family Family
10/10
Exceptional
07 Oct 2021
Emma

Great location

Amazing and friendly hosts, great location
Partner
10/10
Exceptional
02 Aug 2021
Suk-Joon

Excellent service by deeply caring hosts.

Great service! Family-run business. Extremely nice and kind people who deeply care about their guests.
Partner
10/10
Exceptional
08 Jun 2021
Verified traveler
Great location, service and convenient price. I would return
Leisure Partner
10/10
Exceptional
19 Aug 2020
Ahmed

Excellent place 🖐

Everything was really great .. location Amazing ,room was big and clean , toilet was big and clean , owners they so friendly and nice .
Partner
10/10
Exceptional
14 Aug 2020
Nigel

Excellent overall stay.

We stayed here for 2 nights. and we are so glad we did. The hotel is on the top floor of the building which also houses other hotels. Easily found from Florence train station. As its the top floor of course it has a few flights of stairs but there is a lift which although it is slow(due to age of building) it works great. The welcoming wss very nice and Alex explained loads to us as you need codes to get into the premises and for the lift. Incidentally Alex came down the stairs to greet us and took our bags up. The rooms were spacious and very clean and lots of towels and toiletries. The bed was very comfortable and there is air conditioning which worked ok. Shower was also very good and hot. I think the family live there also so always on hand and not intrusive. There is no breakfast option.Overall we would stay here again if we ever went back to Florence.
Partner
10/10
Exceptional
11 Aug 2020
RachelB
Lovely spacious room. Luciano and Alessandro were very welcoming. Would definitely stay here again next time I'm in Firenze. Grazie mille!
Leisure Self
10/10
Exceptional
25 Nov 2019
Monika

2 days on florence

It was a wonderful experience staying at Bellevue house.
The location is perfect for a walking tour of Florence and near to the santa Maria station. The hosts were very helpful in guiding us to get around and suggestions about eating places around. Very comfortable big rooms. No TV but has great WiFi. Since it's an old building but well maintained you might get a feeling of living in a old castle
Partner
10/10
Exceptional
28 Oct 2019
Verified traveler
This family run hotel was an absolute gem. They were kind and attentive and spent lots of time suggesting places to go and eat on the local map. Our best and favorite meal of our entire trip to Italy was a recommendation by Ale. The location was central to everything we wanted. The hotel is older, much like the city. However, they keep it clean and the charm is off the charts! The room was huge and worth every cent!
Leisure Friends
6/10
Pleasant
25 Oct 2019
Craig
I liked Luciano. He was super helpful especially since we came in late due to a delayed flight. The place is historic setting so it is very old. The three days there we did not get room service or fresh linens and towels. But we were busy most of the time anyway. When leaving we were charged a “room tax” of 2 euros per person per night. Cash only. I would have tipped him that just because he was a very nice person.
Leisure Family_with_children
8/10
Excellent
25 Oct 2019
Verified traveler
We liked the owner’s son who was on duty and extremely courteous with recommendations on where to eat, shop and how to get there. Everything was well done and the location was nice and quiet to sleep.
Leisure Family
10/10
Exceptional
23 Oct 2019
Craig
The property is in excellent walking distance to everything. The person that greater us, Luciano was amazing. Our flight coming in was delayed by 2.5 hours and he was kind enough to stay up well past midnight and make sure we made the trip ok from the airport. Exceptional.
The room is large. High ceilings. Very open. It is in a historical building. They have a lift for those who do not like the 4 story walk up. Love the space, but Luciano will make me come back!
Leisure Family_with_children
10/10
Exceptional
13 Oct 2019
Sharon

Minutes from Great Sites!

We picked Bellevue House based on prior reviews and so we could not only walk to all the must see sites but also be close to the starting point of our tours. We were not disappointed. Do read the email sent prior to check-in with entry and elevator codes! The owner was wonderful with lots of helpful advice. Loved having the kettle, mini fridge and daily water. The lift is slow but gets the job done. It might have been operator malfunction but it would have been nice to have a cooler room.
Friends
10/10
Exceptional
08 Oct 2019
Verified traveler
Convenient location near the train station.
Very helpful and accommodating staff.

Basic but comfortable room with lovely pressed sheets.
Leisure Family
10/10
Exceptional
08 Oct 2019
Boon
Nice cozy place... Great owner who gives lots of great advice
Leisure Partner
2/10
Poor
08 Oct 2019
Verified traveler
Expedia should NEVER RECOMMEND THIS PROPERTY= it is damaging to Expedia's credibility to keep this property as it's list; it borders on \"fraud, misrepresentation\" - DILIST IMMEDIATELY
8/10
Excellent
29 Sep 2019
Carol8ne
Loved the character of being in a pensione in an authentic building on a busy street.
Leisure Friends
10/10
Exceptional
18 Sep 2019
Bart
Absolutely nothing bad to say about this property. It is owned and operated by a lovely couple who take turns living at the property and their farm house. Each room is huge and full of beautiful comfortable furniture. Our room was 3 rooms, bedroom, sitting room with a sofa, and the largest bathroom I have ever had in a hotel in Europe.

Short review because zero complaints, only complaint was that we didn't stay long enough.
Leisure Family
10/10
Exceptional
11 Sep 2019
Verified traveler
Very nice room to stay. Very good location. Elevator y very small and slow. Staff is great and very helpful and friendly.
Leisure Partner
10/10
Exceptional
06 Sep 2019
Verified traveler
Alex was amazing! It was a real pleasure staying there.
Leisure
10/10
Exceptional
06 Sep 2019
Tyler

Great stay!

Alex and his father were great managers for this house. His father was very thoughtful and thorough when we checked in and showed us a map of tourist attractions and as well sent us an email in advance. The room itself was very spacious and it gave us a very homey feel for Italy. Great price for the stay, as well as a very centralized location, it was close to the train station as well as near city center. Thanks!
Partner
10/10
Exceptional
28 Aug 2019
Verified traveler
Nice place to stay with good amenities and really friendly staff.
Leisure Friends
10/10
Exceptional
25 Aug 2019
Verified traveler
The hosts were wonderful! Really helpful and kind. Great location.
10/10
Exceptional
28 Jun 2019
Ghada

Fantastic Hotel.

Very nice and welcoming manager and staff. Good service and generous!
Friends
8/10
Excellent
28 Jun 2019
daniel

Solid

Great stay good location. Super friendly staff a/c worked great no complaints.
Family
10/10
Exceptional
19 Jun 2019
Verified traveler
This small, family owned hotel is very conveniently located near the train station and within walking distance of many of the major attractions in Florence. The room was large and comfortable. They installed a lift within the last few months that improves access to their third floor location so people shouldn't be put off if the description they are seeing says that there is no lift. The best part of my stay was the excellent attention of the family that runs Bellevue House. They were so friendly and helpful.
Leisure Self
10/10
Exceptional
03 Jun 2019
jean

Great stay in this friendly hotel

The proprietors went out of their way to be welcoming and helpful. It was a central location, easily accessible to trains and sights. The room was large and comfortable. Would stay there again.
Family
10/10
Exceptional
02 Jun 2019
Verified traveler
Staff was extremely accommodating. Very nice old building. Was happy there was an elevator, contrary to online description. Great location!
Leisure Partner
10/10
Exceptional
09 May 2019
Ronald

Nice Clean Hotel

Very comfortable stay and the owners were great! It was very close to train station.
Partner
8/10
Excellent
14 Apr 2019
George

At home at Bellevue House

We truly enjoyed our experience at Bellevue House. Our accommodations, the Carolina Suite, were roomy and comfortable, and clean. The proprietors had wonderful recommendations for meals and activities and were very knowledgeable about public transportation options. It was a great stay that helped make our time in Florence unforgettable.
Partner
10/10
Exceptional
21 Mar 2019
Verified traveler

Family comfort

The family was so accommodating and friendly and helpful for us to see and go anywhere in Florence. Wonderful place that was very clean and comfy after walking all day
Friends
10/10
Exceptional
03 Mar 2019
Verified traveler
Alex was great! He gave us input on places to eat locally and ideas for local tours and spots to see in Florence! Our room was lovely. The location was really close to the train station and we were able to walk from the train station to Bellevue House within minutes.
Leisure Family
8/10
Excellent
11 Feb 2019
Verified traveler
Owners of property were nice. Property location good. Propertu very old and entrance was poor. Our room was very good with all amenities and welcome drinks.overall very good
Leisure Family
10/10
Exceptional
26 Oct 2018
PATRICIA
Wonderful stay at the Bellevue! Nice big room, Alex was very helpful. Be prepared for the stairs, no elevators, but that was the charm of this wonderful place.
Partner
10/10
Exceptional
13 Oct 2018
Kacee
Location was perfect and staff were so friendly
The sights,food, and shopping were all in close proximity. Florence is beautiful
They’ll also give you map which is very simple to navigate. These guys are great, i’d stay there again
10/10
Exceptional
20 Sep 2018
Eileen

GREAT LOCATION

It was a great property! Loved the location, even the 91 steps to place! We had an awesome room and Luciano was terrific in giving us tips on what to see and where to eat! We would stay here again and recommend it to our friends!
Partner
10/10
Exceptional
03 Sep 2018
Verified traveler
Wonderful! Easy to find, right around the corner from the train. 🤗
10/10
Exceptional
03 Sep 2018
Kathryn
Wonderful hosts and lovely hotel, quiet and very comfortable. Great location to restaurants and transportation. Our second time here and we will be back!
8/10
Excellent
02 Sep 2018
Verified traveler
Close to main tourist area. Beds were not comfortable. Lots of stairs to go up. Not the type of hotel if you are looking for luxury. Saving grace is the extremely helpful dad and son team. Would I recommend it, yes! Not for the comfort, but you are so busy during the day that you only need a place to rest your head. The dad and son were very helpful.
8/10
Excellent
08 Aug 2018
Verified traveler
good location and room was very comfortable. although it is located on the third floor of a building without elevator.
6/10
Pleasant
28 Jul 2018
Ahmed
On the 3rd floor and no lift so I don’t recommend
Location is very good
Staff is amazing and helpful
Rooms are very very outdated, old furniture, some of the floor tiles were dislocated
Big rooms honestly
AC n hot water were working really well
Renovated bathroom but Unfortuntaly very smelly
Lobby is very smelly as well and extremely old and packed with old furniture
I wouldn’t really recommend you stay there, try to find a better place
Good value for money
10/10
Exceptional
27 Jun 2018
George
The host and his family are very friendly and did everything they can to make our stay pleasant. The location is great -- just minutes walk to all major attractions, yet quiet and still affordable. Plenty of restaurants around to choose from and the hosts recommended all the good ones and even helped to make the reservations for us when we couldn't. Our room (No. 1) is spacious. The hotel is on the 4th floor (3rd using European convention) of an old building without an elevator. Although the hosts can help with the luggage, people with difficulty in climbing may want to avoid. The interior needs some renovation, especially to the floor. Adding some furniture will make the spacious room more usable. All in all, we had a comfortable stay and enjoyed our time on Florence. We thank hosts for their hospitality.
10/10
Exceptional
25 May 2018
Rick
Nice accommodations very convenient to the heart of Florence. Staff were very helpful with suggestions for restaurants and with assistance getting transport to the airport in the morning.
10/10
Exceptional
25 May 2018
Denny
Excellent location
6/10
Pleasant
14 May 2018
Joycyline

Good for ages 22-40, no access to elevator

Good location, not good for age 55 and older due to no elevator
Partner
6/10
Pleasant
13 May 2018
Verified traveler

O.K. hotel

Hotel was just o.k., nothing to write home about, a little on the noisy side, and lots of stairs to get to the third floor.
Partner
10/10
Exceptional
10 May 2018
Verified traveler
Excellent hotel with spacious rooms, ideal location (near train station), and wonderful staff (Alex was exquisitely helpful in navigating the city and giving recommendations). The only thing to be aware of is that it is on the fourth floor of a building without an elevator. The only circumstance I would not recommend this establishment is if you are physically incapable of climbing several flights of stairs.
10/10
Exceptional
04 May 2018
Gur

Great centrally located hotel

Really central and near to both train station and historical part. Very accommodating and friendly staff (especially Alex) who gave lots of advice and tips. Room at the back was spacious and very quiet. Although the room was a little dark, there were however lots of light fittings/lamps. Would be great if breakfast was served as this was the only thing we were missing. Great place and would love to stay again.
Partner
10/10
Exceptional
25 Feb 2018
Verified traveler

Nice hotel close to the city center.

Overall... wonderful stay... great host.

Check out time too early.

Hotel is on the 3rd floor...would be great to have an elevator after having a few bottles on vino!
10/10
Exceptional
29 Jan 2018
Annette
Alex was fabulous. He gave us referrals for restaurants in the area. He even took us to one cafe to introduce us to the owner. He took us to the bus station to help us get info for the bus. The location is excellent. It is very close to the bus station and the train station. The location makes it very easy to walk around Florence. A perfect place to stay! On another note for those that haven’t rode the buses be aware of the bus validation police. We are from a small town and hadn’t rode the buses. We didn’t validate our pass and it cost us 50€ each.
Partner
10/10
Exceptional
12 Dec 2017
Verified traveler

Perfect

Lovely place, really nice management. Super clean and close to everything.
Family
10/10
Exceptional
26 Nov 2017
Muhamad

Pleasant and Cosy Hotel

We stayed in the Genevra room and it was exceptionally huge. It easily fits the four of us, 2 adults and 2 children.
Luciano was very accommodating and showed us the facilities in the room and places of interest even though he was unwell.
Family
10/10
Exceptional
14 Nov 2017
Verified traveler

Great place to stay

Great Location. Great Owners. Super helpful and an extremely comfortable stay.
10/10
Exceptional
29 Oct 2017
Tony

Close to the centre of Florence

THis is a small hotel on the top floor of an old building (~16C). The room was spacious and pleasant with an in-room shower as well as access to a private bathroom across the hall. There is no lift which meant a long hall with bags but some excellent workouts to shed the tiramisu. Breakfast not available but numerous places nearby offering pastries and coffee
The owner and his wife are a charming older couple and a fund of genuinely good advice about local eateries and places to visit
10/10
Exceptional
09 Oct 2017
Melanie

Lovely Hospitality

I had a lovely four day stay at the Bellevue House. It is in an old convent located on the top floor of the building. My large room faced a courtyard so it was generally quiet. While there is no breakfast service, my room had a hot water pot along with teas and instant coffee. Two things made my stay very pleasant: the location and Luciano and his family. The Bellevue House is in close proximity to the Santa Maria Novelle train station and the Cuomo, yet not in the frenzy of the main tourist areas. Luciano, his wife and son provide great information and a welcom8ng experience. I would certainly recommend and stay there again.
10/10
Exceptional
08 Oct 2017
James

Bellevue House is Fantastic!

The Bellevue House is less than 300 meters from the train station. It is a hotel that is more like a Bed and Breakfast. We were in the Carolina room. It had two side-by-side twin beds, a futon in another part of the room, and a huge wonderful bathroom. The only drawback is the four flights (91) stairs that you have to walk up due to no elevator. However, they do come down to carry up your bags which is very helpful! Attentive service by proprietor and staff. Excellent suggestions on where to dine or shop. They call for taxis if needed. A great place to stay and get the flavor of Florence.
Partner
8/10
Excellent
28 Sep 2017
Jeremy

A little shabby, but great place to stay

Bellevue House offers a pleasant, no frills stay in an ideal Florentine location. Conveniently located near the train station, but also short walking distance to the main Florentine attractions. Very much a hidden gem. The hotel itself is quite modest. Furniture and decor is old, but rooms are spacious. Hotel proprietor was the kindest, most helpful person. Gave great food recommendations, and let us check in early and leave our bags while we explored the city. For the price and location, this is a great option if you're okay with an \"old hotel\" experience.
Partner
8/10
Excellent
17 Sep 2017
Karen
A good hike up the stairs but the owner and his son were very quick to assist us with the bags.
Located very near the train station (walking distance even with bags) on a street with little shops and restaurants.
Recommendations from the owner were great for restaurants and sightseeing.
Clean and had everything we needed including air conditioning and wifi.


10/10
Exceptional
17 Sep 2017
Verified traveler

Recommend

Big & clean room, staff is very nice & helpful.
Michel and Alex are very friendly extremely helpful we will recommend to anyone.
Partner

Location & surroundings

Bellevue House Hotel
Via della Scala, 21, Firenze, Italy

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Bellevue House Hotel

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