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Hotel Palazzuolo

Florence · Italy

Via Palazzuolo 71View location

7.6/10Very good289 Reviews
Cleanliness7.8/107.8
Service7.6/107.6
Comfort7.2/107.2
Condition7.2/107.2
Location8.2/108.2
Neighborhood7.6/107.6
Value8.4/108.4
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Palazzuolo

Enjoy a comfortable stay at Hotel Palazzuolo, located in the heart of Florence, a short walk from the Basilica of Santa Maria Novella and Pitti Palace. This hotel offers complimentary Wi-Fi, concierge services, and a daily buffet breakfast (fee applies).

Amenities include a 24-hour front desk, multilingual staff, luggage storage, and on-site parking (fee applies). The 13 guestrooms feature satellite TV, safes, desks, and bathrooms with bidets and hair dryers. Housekeeping is provided daily.

The hotel is conveniently located near popular attractions, including Ponte Vecchio and the Cathedral of Santa Maria del Fiore (approximately 1. 1 km). Florence Airport (FLR) is approximately 6. 6 km away.

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With a stay at Hotel Palazzuolo, you'll be centrally located in Florence, just a 5-minute walk from Piazza di Santa Maria Novella and 13 minutes by foot from Ponte Vecchio.

This hotel is 0.7 mi (1.2 km) from Piazza del Duomo and 0.3 mi (0.5 km) from Basilica of Santa Maria Novella. Make yourself at home in one of the 13 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 1:00 PM
Check-in until 11:30 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT048017A1QNZ62Z9M
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 3 for adults and EUR 5 for children
    • Self parking fee: EUR 25 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Chiesa di Ognissanti 0.3 km / 0.2 mi
Piazza Ognissanti 0.4 km / 0.2 mi
Arno River 0.4 km / 0.2 mi
Piazza di Santa Maria Novella 0.4 km / 0.3 mi
Basilica of Santa Maria Novella 0.5 km / 0.3 mi
Teatro Comunale Florence 0.6 km / 0.4 mi
Via de' Tornabuoni 0.6 km / 0.4 mi
Strozzi Palace 0.7 km / 0.4 mi
Palazzo dei Congressi 0.8 km / 0.5 mi
Church of Santa Maria Maggiore 0.8 km / 0.5 mi
Medici Chapels 0.8 km / 0.5 mi
Salvatore Ferragamo Museum 0.8 km / 0.5 mi
Via Faenza 0.8 km / 0.5 mi
Piazza della Repubblica 0.9 km / 0.5 mi
The New Florence Opera House 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 13
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Currency exchange facilities
  • Concierge
  • Luggage room
Show 3 more facilities & services
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Hotel Palazzuolo

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hotel Palazzuolo

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Palazzuolo

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Palazzuolo

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Hotel Palazzuolo

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Hotel Palazzuolo

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY WITH SHARED BATHROOMDOUBLE • ECONOMY WITH SHARED BATHROOMDBL.EY-FH

    Photos are not available for this room type.

    Hotel Palazzuolo

    DOUBLE ECONOMY WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Palazzuolo

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Palazzuolo

7.6
Very good
289 Reviews
Cleanliness
7.8 /10
Service
7.6 /10
Comfort
7.2 /10
Condition
7.2 /10
Location
8.2 /10
Neighborhood
7.6 /10
Value
8.4 /10
Amenities
7.2 /10
100 reviews shown
4/10
Poor
16 Jun 2026
marisela
La habitación muy pequena
Partner
8/10
Excellent
10 Jun 2026
Mario
Location
Self
8/10
Excellent
12 Apr 2026
Marie
Noisy, you can hear the tv of the reception very loud at all times.
Partner
10/10
Exceptional
08 Apr 2026
LAURA
Not the most modern place, but clean and cordial staff. Great location.
Self
8/10
Excellent
04 Jul 2025
Carlos
Everything was close and very convenient
Leisure Self
10/10
Exceptional
13 May 2025
Maria
This hotel was quite nice. The staff was very helpful and accommodating. It's in a great location..quiet, close to the train station, close to restaurants and not far from the city centre. I would definitely stay here again.
Leisure
2/10
Poor
12 May 2025
leonard
proximity is why we chose the location, that and a queen size bed. nothing but stairs from the front door to the cramped check in counter area (good Luck with large bags or a lot of luggage) our room was next to the check in and the walls were so thin we could hear the guys TV and people checking in and out at all times of the day/night, heck we could even hear desk phone conversations. Found hair in the sheets and the owner/manager was upset when we asked him to change them. value did not match the price!
Leisure Partner
8/10
Excellent
15 Sep 2024
Zoe
The hotel was chosen for its covenient location close to the tram stop and the main city area. The staff were very friendly and helpful and the hotel and room clean. Air conditioning worked well. Close to a variety of cafes, bars, restaurants and supermarkets, and within easy walking distance of the main tourist attractions.
Leisure Partner
6/10
Pleasant
30 Jul 2024
Farjam

Improvement needed

It could be a lot better for the price, way too overpriced
Friends_and_family Family
8/10
Excellent
15 May 2024
Jon
Friendly/ comfortable/ great location
Leisure Partner
10/10
Exceptional
01 May 2024
Susan

April showers in Florence

Id recommend this hotel for a \"no frills\" stay. The hotel was in a good position, close to the centre but far enough out to avoid crowds, and a good price. The staff were friendly and very helpful.
The room was clean and comfortable, if a little basic, but it had a comfortable bed, and a great shower. The walls were thin so we could hear our neighbours, but it was not so noisy to disturb. There was also no lift. This was not a problem for us, but guests with mobility problems may struggle.
Overall it suited our needs perfectly and Id stay there again.
Partner
4/10
Poor
16 Nov 2023
Nikolas
Two issues lost them all the points. First they stuck me in the basement next to the breakfast room. Noisy early in the morning. The real problem was on my last night. At 1am (for an hour), 3am and 330am, their staff screwed around in the area. Slammed doors too. Even after I yelled out. Maybe it was multiple people? So i never really got a good nights sleep the entite stay. Maid was good. Though i didnt want it. Hot water ok. Heat didnt work for a bit. Curtains were to thin. Pillows too. Dont accept that basement room if you stay here.
10/10
Exceptional
07 May 2023
Dacota
Located in a great part of Florence. Close walk to the train station with plenty of restaurants around.
Leisure Friends
6/10
Pleasant
04 Apr 2023
Robin
Overall this ended up being a nice place to stay. We certainly appreciated the location. It was conveniently located near both the airport tram and many attractions. We walked everywhere from the hotel without any issues. We had some language difficulty with some of the desk staff. We were put into the wrong room the first night (I had prepaid for a triple room and they put me in a double). Luckily our 3rd person didn’t arrive until the next day and they were able to move us to the triple room. The desk staff is available 24 hours, but sometimes that means the desk clerk is sleeping on the couch in the lobby or you need to wake someone from the room upstairs. We had some minor issues with the shower – one of the showers backed up and the doors around the shower where a bit easy to knock off the track, but the water was hot. Overall, the beds were comfortable and the room was clean and we enjoyed the location.
Leisure Family
8/10
Excellent
25 Oct 2020
Mariusz
Pros:

- Nice looking room and staff is very helpful
- Bathroom was cleaned very often
- Great location close to main station

Cons:

- Very small and old-looking bathroom
- It's rather cold so we were using AC heater the whole
time
Leisure Partner
10/10
Exceptional
04 Jul 2020
Matthew
Nice place, good stay.
Self
10/10
Exceptional
04 Mar 2020
Ricky
Was exactly what we expected and wanted! Loved the 24 hour desk! Would stay again!
Friends_and_family Family
2/10
Poor
18 Nov 2019
Andrei

if anyone wants to risk it

the receptionist informed us immediately that our reservation is no longer valid (we paid for it in advance) and that instead he sends us to sleep in an apartment near the hotel. We do not know why he did not let us sleep in the room booked by us in advance.
to arrive at the hotel after a rainy day and to have announced that the room is no longer valid for you, it is not really what a tourist wants.
Friends_and_family Friends
6/10
Pleasant
31 Oct 2019
Andrew
Fair cost/benefit, close to the Bus/ Train station and supermarkets. the only down for me on this property was the thin walls, you can listen and can be listen for all Florence!
Leisure Self
6/10
Pleasant
25 Oct 2019
Verified traveler
The property has a decent location. It has lots of steps up so those who have difficulty navigating steps will find it hard. The bathroom and the room was small but that was what we expected. A reasonable price for the room.
Business_and_leisure Family
6/10
Pleasant
18 Jul 2019
Maxine
Bathroom was very clean. Shower was large and seemed to be newly renovated. The walls in this hotel are paper thin so you hear the rooms above and next to you and people walking through the halls. There is more noise coming from the inside than the outside. Made it annoying sometimes. The night concierge smoked all night and the hallways smelled of smoke which was gross. But everyone smokes in Italy I guess. Room was clean and a decent size but the mattress aggravated my back injury. I’ve slept on better camping sleeping bags. Beware of this hotel if you have a sensitive back! Location was great. Made walking and travelling through the city very easy.
Friends_and_family Partner
8/10
Excellent
15 Nov 2018
Wai Ngan

Recommended to stay

Good service. No lift. Owner helped to move luggages to room at back garden. Hotel reception is 1 floor above ground.Very close to Florence S.M. train station. 5 min walk. Easy to find. Got a super good & affordable Italian restaurant at corner of street, went for 3 dinners when I was in Florence for 3 days. Had best Italian spaghetti, risotto & steak in Italy, compared to Naples, Rome & Venice.
Friends
10/10
Exceptional
18 Oct 2018
Kieron

No frills close to station

Great hotel - everything needed, very close to train and bus stations and easy to get to sights. Room and bed were comfortable and never had issue with shared bathroom (think I might have even been only one using it).
10/10
Exceptional
03 Sep 2018
Verified traveler

The best and economic hotels we have ever stayed

We have been to many countries including the US, Canada, Australia, the UK, France, Italy, and Spain. So we have lots of experiences with different hotels. I cannot help but say that this hotel is the best one we have ever stayed. We came in very late (after 9:30 pm), but the hotel had someone (in fact, Mr. Bl Gaby, a wonderful and very nice guy to receive us) to check us in. The room was clean and the hotel was very quiet. The breakfast was also good. The hotel is within a walking distance to most of the attractions. However, it is highly affordable. Therefore, I highly recommended to anyone with no reservation.
Partner
6/10
Pleasant
27 Jun 2018
Heather

Great location, but poor security

The hotel is in a great location and well kept, the staff are very friendly and helpful..... But.....Housekeeping left my room unlocked MULTIPLE. This was not just while cleaning, but I would return to my room to find it unlocked and on one occasion the keys still left in the door.
8/10
Excellent
17 Jun 2018
tonio

Over priced

Ample space, shower good, bed comfortable. road to room level stairs only, no elevator. WiFi available and functioned. Over priced.
Partner
6/10
Pleasant
01 May 2018
Verified traveler

Location is good, bed is not comfortable

Location is good, bed is not comfortable, bathroom is outside. No elevator
Partner
8/10
Excellent
20 Mar 2018
Jordano

Great hotel

Great Location, Just steps away from the train station, Really really nice stuff
10/10
Exceptional
17 Mar 2018
Jesus

Basic hotel close to train station.

Overall we're pleased with hotel, basic, clean, nice staff, inexpensive and just a few blocks from train station. We would definitely stay here again. Be prepared to climb stairs though.
6/10
Pleasant
02 Jan 2018
Verified traveler

walking distance from train and major sites.

The hotel was clean. Staff was helpful and pleasant. Room was clean and adiquate for sleeping. No frills. Quiet and warm. Had a cute patio. Breakfast was available for only 3euro ea, but we did not purchase it.
8/10
Excellent
08 Oct 2017
Sooyoung

Old hotel at wonderful location

엘베없는 2층(이탈리아 기준1층)이지만 이탈리아는 다 그런가보다 했고, 아아아주 낡았습니다.
방안에 화장실이 있는 방이 대부분인데, 3층 올라가는 계단 때문에 화장실이 복도로 한번 나가서 가야하는 유일한 방에 묶었는데, 1박만 해서 아주불편하지는 않았어요. 방에 별도로 테라스가 딸려있어서 잠시 밖에 앉아있으니 기분은 좋았지만 모기땜에 금방 들어옴... 낮시간에 앉아있을 기회가 있으면 좋을법도 했고요.
방 안에 그나마 세면대가 있는건 플러스, tv는 정말 콩알만해서 있는척만 하는정도에요. TMN역에서 아르노 강을 건너지 않고 묶을 수 있는게 좋았고, 거리대비 정말 가격이 싸요. 물론, 쳌아웃할때 세금 5유로를 내라그래서 체크인할때 받았으면 더 좋았을텐데 싶었습니다. It has wonderful location. You don't cross Arno river. Wifi has not bad speed. Bathroom is big enough and additional sink in the room was handy. (I was in the only room which doesn't have bathroom inside)
10/10
Exceptional
05 Oct 2017
Cuong

Great service

My triple room wasn't ready when I arrived before check in time and the man upgraded us to the quadruple room with a terrace. Can't ask for better courtesy!
Family
8/10
Excellent
05 Jun 2017
traveler

Great location, thin walls, small room

The staff was great. Very friendly. The breakfast was sufficient: cereal, various kinds of coffee, peaches and packaged pastries. The room was small, as noted by the 100sf in the room description, but having the A/C was fantastic. We had loud neighbors the first night but after that it was fine. Close to the train station and 15 minutes to most major attractions, the location was great for me!
6/10
Pleasant
19 Apr 2017
Gennaro

Nice quiet stay

Very good
Family
10/10
Exceptional
27 Nov 2016
Angela

Great location

It was a very nice hotel, the people were very friendly, I would definitely recommend it to others
Partner
8/10
Excellent
13 Sep 2016
Jessica

Got our money's worth! Great service. Clean Rm.

We read all of the reviews and got what we expected. Hotel staff provided us with a map and there was always someone there to assist! We had to share a small hallway bathroom but it was very clean and didn't seem to have to share with anyone. We felt safe and had easy access to metro station Novella S.L. and bus station. Room had AC, Internet connection, was quiet with a little patio and did not have to deal with street noises. Towels, blanket, sheets provided. Sink in room which was nice. I would definitely recommend for a budget hotel stay!
Family
4/10
Poor
19 May 2016
Verified traveler
The room was okay. The location was close to the train station but I did not feel safe. The room was so crazy loud. The girl that would clean the room in the morning would not put new soups and shampoo, she would only put new towels. There are other hotels near the train station that was cheap. Don't stay here!
8/10
Excellent
08 May 2016
norhene

Ok stay in Florence

Value for money. Near the duomo.
Walking distance from SMN station making it very accessible. Free and fast wifi. Large bathroom
Family
8/10
Excellent
23 Apr 2016
Leonard

Nice hotel great staff

Good Hotel, Staff very accommodating, easy walk to most ponts of interest and museums. Lot of nice coffee shops and resturants in area.
Partner
10/10
Exceptional
02 Jan 2016
Adam

Disabled access

I travelled with my aged and partially blind mother. Hotel staff was very responsive to the specific needs which we had and offered a ground floor room with an easy access direct from the street, wide doors, large toilet / shower room, etc, etc. It was very convenient. Highly recommended.
Family
6/10
Pleasant
21 Aug 2015
louise
In a great location. We had to share a bathroom with others which was a little bit of a nuisance. Breakfast was ok for 3 euros a day! Overall a good value hotel, would stay here again.
6/10
Pleasant
08 Jul 2015
Jonas

Just the basics

Good location for inexpensive restaurants and mini marts. Diverse and bubbling. Walking distance to town center and close to train station. Got a free room upgrade upon check in.
Partner
6/10
Pleasant
29 Sep 2014
pw

Near Train station but doggy area

The location is good because near train station and eaisly find. But there are a bit doggy, some peopple sitting on the street. Need to becare if returning hotel late. The hotel service was not good, we find that there are saints in our bed sheet in the morning after our first day stay, the hotel receptionist said they cant do anything because the hygiene staff will not be on duty till next morning. That means we need to use the dirty bed sheet for another night! There are no kettle and we need to go down the canteen in basement to get hot water. And there is a long stair before u arriving the reception, and another long stair before reaching your room. Though the staff is helpful for moving the luggages.
Partner
8/10
Excellent
12 Aug 2014
Verified traveler

Close to the station

The hotel was fine, though I was bitten throughout the night and I would have preferred to pay in cash on arrival but they already charged my card so I incurred a fee.
Family
6/10
Pleasant
17 Jul 2014
mabel

Lots of mosquitoes...

We stayed in a room downstairs by the garden, the room is quite old but the thing I minded the most are the mosquitoes in my room! I think I killed at least 10 of them in my 2 night stay...
Family
8/10
Excellent
13 Jul 2014
Emily

Nice place by train

This was a nice hotel to stay. The biggest in convince was the fact that there was not an elevator, so we had to drag our luggage up a lot of stairs. The rooms were nice, and had modern air conditioning.
6/10
Pleasant
09 Jun 2014
Julie
The office staff was very helpful and made reservations for us for the art museums so that we didnt have to wait in line. The downsides were the inconveniences of using a shared bathroom (however there is a sink in your room and the shared bathroom was kept very clean). It is about a 5-10 minute walk to the main Firenze train station so if you do a lot of day trips to other nearby cities, this is a good location! Overall, pleasant and comfortable stay.
Family
8/10
Excellent
10 May 2014
Bridget
Room number 18 at the end of the hall was perfect! Even had a small terrace to sit down and enjoy.
8/10
Excellent
14 Apr 2014
lucia

Nice hotel, close to city center

Very good hotel, great for the price. Walking distance to all major attractions. The staff was very kind and let us leave our luggage all day before check in time and after we checked out. Was very clean. Shared bathroom, but never felt like we were sharing it with anyone! Only complaint is the pillows- they were very flat. Other than that, great experience. Definitely would recommend.
4/10
Poor
13 Apr 2014
roger

Bare bones offering- Re-define \"Non-Smoking\"

I wouldnt stay here again. First impression: walk up a flight of stairs into a lobby with cigarette smoke so thick you can cut it with a knife. Note that there's a no-smoking sign in the lobby and its actually the hotel manager that's ignoring the policy. When you communicate your concern, he gives you the quiet sign because other guests are entering the hotel and they might not notice how bad it stinks... Go to your room; theres two towels. No bath mat, no towels at the sink, the deadbolt only works from the inside, the balcony door wont lock and when you leave during the day they want your room key. its a nice location but that doesnt offset all the other negatives. find somewhere else if you can
8/10
Excellent
17 Nov 2013
basel

Great location

Great location in center Florence.. near the train station and domo..
10/10
Exceptional
27 Jul 2013
Verified traveler
The stay was perfect, thank you Palazzuolo!
4/10
Poor
28 May 2013
Verified traveler

Prison Cell

This room felt more like a prison than a hotel but the location is great. The room was LOUD, you could hear every movement through out the hotel. The desk clerk smoked out in the hallway all night so even though our room was no smoking the second you opened the door the room filled with smoke. The mattress was hard, and old, and the room small. But the location was right near the train station and close to all the sights.
8/10
Excellent
28 May 2013
Siladitya

Good location, friendly staff

The hotel was located quite close to the Firenze Santa Maria Novella railway station and that made our stay very convinient. The staff were very friendly and helped us to guide our way through the city. Even though we reached late in the night, we were quickly taken to the room for the much needed rest. The room & toilets were clean. Overall, satisfied with the stay & will recommend to anyone visiting Florence.
Family
10/10
Exceptional
01 Mar 2013
Verified traveler

It was very near to the city center

It was very near to city center, you can even take a walk to all the tourist destinations in the city, Very close to railway station, and the staff was very supportive.
Partner
4/10
Poor
19 Oct 2012
Anne

Avoid this hotel

No mention of the 2 flights of stairs to access the hotel - not helpful when carrying luggage.

No bath mat or hand towel in the bathroom.

The shower was set at around 7 foot and did not have a proper nozzle which meant the water fell on you in a stream.

Shower base was slippery and no hand rail for safety.

Toilet cistern was set at 10 feet and sounded like the sluice gates to the city when flushed.

Wafer thin pillows and only one per person.
10/10
Exceptional
15 Oct 2012
Verified traveler

close to railway station and all must-see sights

The room was clean, quite and the location of this nice hotel is convenient VERY-VERY much
Family
8/10
Excellent
02 Jan 2012
Verified traveler

good hotel

I was traveling with parents and we all liked the room and location (very close to the city sights and center). However, it was rather cold (central heating worked from 5 PM until midnight I believe). There was a conditioner which helped a lot, although at night it can cold, be ready. Overall it didn't ruin our impression, the hotel was clean and room was comfortable, although small for 3. One more thing, you could tell that the walls are thin and if you get a noizy group of people next door than it can get noizy.
We were happy with the hotel and would recommend to a friend.
8/10
Excellent
25 Sep 2011
Jöran

Hotel Palazzuuolo

Good value for the money.
The beds a little bit hard.
Our room - nr 13 - had a little nice terrace.
The bathroom was next to our room.
Nice staff.
2/10
Poor
02 Jun 2011
Meggie

Putting the Evil in Midieval

Florence is a medieval city and staying at the Palazzuolo is a bit like stepping back in time. Instead of a shower, you get a horse tap that floods the bathroom floor. Rather than a normal, comfortable bed, you get to sleep on what feels like a cement block with wires sticking out of it. The bed is really no problem however, because the noise from the biker bar underneath the hotel will keep you awake all night anyway. So, when you get up the next morning excited for that free \"breakfast buffet\" you were promised, you can go downstairs and enjoy munching your dry cereal and if you are lucky a piece of pre-packaged croissant or toast. But, that's ok, because as you eat your breakfast, if you happen to have a computer with you, you can plug it into the single ethernet cable that provides the only form of internet access for the entire hotel (yes, no wifi, like is promised in their description) and search for a new place to stay.

I would like to end this review by adding, the 4 nights i spent in the jungle of South America sleeping in a hammock was more enjoyable than the Palazzuolo.
8/10
Excellent
25 Apr 2011
Vicki

Palazzuolo hotel - good value, central location

Great location, close to station, hop on hop off bus etc. Very helpful staff. Facilities were clean and secure. Well priced. We had limited time, so location was important. Thank you for a good stay
6/10
Pleasant
01 Apr 2011
Pui

Hotel Palazzulo - in city centre

10 minutes walk to see the cathedral, good location and easy to find even on city map. I had booked a double room with shared bathroom however they gave me a family room with bathroom facilities too. The room was neat but we were surprised to find an used razor on the bathroom floor.
8/10
Excellent
30 Jun 2010
Nigel

Good location and well priced

Good location and well priced
8/10
Excellent
23 Jun 2010
Anonymous

The location was great, near the

The location was great, near the train station and the workers were very nice. Breakfast was included, and the room was decent but the bathroom had mildew in the tiles. Shower was literally on the wall, with no divider from the rest of the bathroom. After pulling two shower curtains on each side, the entire bathroom floor is wet. Knew this before booking due to reviews. Fine for a few nights, wouldn't stay for a week.
6/10
Pleasant
07 May 2010
Anonymous

We had a room right beside the

We had a room right beside the reception on the first floor. The gentleman at the reception doesn't speak English at all. However he seems friendly. Very basic breakfast. The room is clean but badly sound-proofed. We can hear the receptionists talking and watching TV clearly.
In general, it is a worth trying budget hotel which close to the train station and 20 minutes walk to the main attractions.
8/10
Excellent
15 Nov 2009
Anonymous

Good to excellent value for money,

Good to excellent value for money, Clean, well appointed room, we had shared bathroom which was suitable for a short stay only as the bathroom tended to flood when showering, but was otherwise clean and functional. Some reception staff were not friendly at all, but it depended who you got, others were friendly and accommodating. A good base for exploring Florence as is within walking distance of main centre and a good local restaurant is just down the road.
10/10
Exceptional
05 Oct 2009
Liang

The room I got has bathroom inside.

The room I got has bathroom inside. Room is quite big in Europe standard. Cleanliness is very good. Staff is friendly. I will stay there again.
8/10
Excellent
30 Jul 2009
Anne

Enjoyable overnight stay, handy

Enjoyable overnight stay, handy to Ponte Vecchio and to SMN railway station. Good value for money.
8/10
Excellent
25 Jun 2009
Carol

A very good budget hotel. The

A very good budget hotel. The room and bathroom were a good size and the beds very comfortable. There could have been more shelves and hooks in the bathroom.
8/10
Excellent
21 Jun 2009
Anonymous

Central hotel, near train station.

Central hotel, near train station. Room I had was large and very clean. People with walking difficulties may find difficulty as you have to access the reception by a number of stairs. Other rooms have also to be accessed by stairs and there is no lift. Overall for a short stay of two nights it was fine.
6/10
Pleasant
15 Jun 2009
Anonymous

Certain members of staff unhelpful,

Certain members of staff unhelpful, very poor breakfast. No fridge, safety deposit or facilities. No key board for computer to use internet services etc. Would not return to this hotel in a hurry.
10/10
Exceptional
05 Jun 2026
Alan Bruno
We had an excellent stay at Hotel Palazzuolo and would gladly stay here again.

The room was perfect for three people, with comfortable beds and efficient air conditioning, which made a big difference after long days exploring Florence. The beds were especially comfortable and provided a great night’s sleep.

The location is one of the hotel’s biggest strengths. It is right inside the historic center, yet on a quieter street that avoids the noise and crowds found in some of the busier areas. This balance was absolutely perfect for us.

The hotel is very close to Santa Maria Novella train station, making arrivals, departures, and day trips extremely convenient. It is also surrounded by excellent restaurants, cafés, and bakeries, so finding great food was never a problem.

Most importantly, many of Florence’s main attractions are just a short walk away. We were able to easily visit the Duomo, Ponte Vecchio, Basilica di Santa Maria Novella, and many other highlights without needing transportation.

The combination of comfort, location, convenience, and value made this a fantastic choice for our stay in Florence. Highly recommended for anyone looking to explore the city on foot while staying in a comfortable and well-positioned hotel.
Friends_and_family Friends
10/10
Exceptional
20 May 2026
Juliana maria
O hotel por fora e simples, nosso quarto era uma delícia, tira uma varanda. A equipe muito atenciosa, so faltou ter cafe da manhã
Friends_and_family Friends
10/10
Exceptional
11 May 2026
Givanildo Azevedo
Quarto limpos e ótima localização, perto de tudo!
Partner
2/10
Poor
29 Apr 2026
Caroline Sousa
Achei pessimo o hotel. Descrição não bate com o que ofertam.
10/10
Exceptional
11 Apr 2026
Kathe Willkan
Rigtig god beliggenhed og fint værelse, selvfølgelig i forhold til at det er et tostjernet hotel. Rengøring var god og personalet venligt og hjælpsomt. Der er ikke så stille, men det kan man heller ikke forvente midt i en storby.
Det ville være rart hvis man inden ankomst fik oplyst at turistskat skal betales med kontanter.
Partner
8/10
Excellent
09 Dec 2025
Mauro
Una soluzione perfetta per stare vicino la stazione ma anche dai punti di interesse principale. Tutto raggiungibile a piedi. L'hotel da fuori sembra vecchiotto ma in realtà le camere sono confortevoli, essenziali senza dubbio ma d'altronde va contestualizzato al fatto che è un due stelle. Camera e struttura pulite, personale gentile. Consigliato.
Leisure Family
4/10
Poor
01 Jan 2025
Antonio
Prezzo valore di Expidia non si paragona con l'arbergho
Leisure Family
8/10
Excellent
15 Oct 2024
Orlando

Amables

Personal muy amable, hablan español lo cual fue bueno, lo unico que faltaría, para nosotros, sería un buen colchón, lo demas corresponde al tipo de hotel según la tarifa
Partner
10/10
Exceptional
27 May 2024
lammert
Nice hotel
Leisure Friends
8/10
Excellent
16 May 2024
Johann
Empfehlung
Leisure Partner
8/10
Excellent
08 May 2024
Miriam Noemi
Está a unas cuadras de la terminal de autobuses, por lo que la ubicación está perfecta, pero no especifica que para entrar al hotel debes subir muchísimos Escalones, y no hay quién te ayude, así que sí vas con muchas maletas, o pesadas, o con alguien con dificultad para subir escaleras este hotel no es la opción más viable. El personal fue amable, no pudimos llegar el día del check in, llegamos a la mañana siguiente, marcamos para avisar y nos recibieron
Leisure Family
10/10
Exceptional
10 Mar 2024
Nino
Struttura ok.
Leisure Family
10/10
Exceptional
06 Feb 2022
Markus

Excellent valued hotel

I would recommend this establishment for anyone visiting Florence, however; be aware this is an old building and if you have a lot of luggage there are no elevators and you climb the equivalent of two flights of stairs. But once you gain access to the reception, you’ll find yourself in a very pleasant area and the patron is a very cheerful helpful guy. The rooms are very nicely decorated with plenty of storage, with en-suite bathrooms and toiletries supplied. It’s worth mentioning that pets are welcome and I took my cat Amélie to this property. Another point I’d like to make, when I checked out the patron very kindly carried my luggage down to street level, perhaps her heard me cussing when I initially had to climb the two flights of stairs 😂. All in all this hotel is excellent value for money, and it is spotlessly clean in the public areas and rooms. It’s also a relatively short walk from the train station, advise don’t use Apple maps and GPS you’ll be sent on a wild goose chase.
Self
10/10
Exceptional
01 Feb 2022
Markus

Exceptionnel

L’hôtel est dans un ancien bâtiment florentin et j’imagine qu’il a vu de nombreuses vies, il est exceptionnellement propre et le propriétaire était sympathique et serviable, il a même porté ma valise et chat pour moi.
Self
8/10
Excellent
17 Aug 2021
Jaime
Muy bien!
Friends_and_family Friends
2/10
Poor
16 Aug 2021
Eder

LAMENTABLE

Llegue al hotel y me dijeron que mi habitacion no estaba disponible por un problema de cañerias y me desviaron a otro hotel, el cual no tengo claro que ni fuera un hotel legal ya que no aparece en ningun portal ( Booking,hoteles.com) Encontre opiniones muy negativas en Trip advisor y cuando llegue me dijeron que no funcionaba el aire acondicionado ( Dijo que lo arreglaria a las 17 que no me preocupase, pude ver por otras opinions que siempre decia lo mismo). Todo estaba sucisimo ( Toallero, Papel higienico ya utilizado) EL nombre era Residenzza Millenium donde ademas nos trataron bastante mal, asi que decidimos dejarlo todo como estaba e irnos a buscar un hotel alternativo.
Partner
6/10
Pleasant
10 Sep 2020
Verified traveler
Posizione ottima stanza spaziosa e pulita ma infestata dalle zanzare... Per brevi soggiorno è in buona struttura. Sarebbe l’ideale fornire piastrine per le zanzare in stanza.
Business Self
6/10
Pleasant
09 Jul 2020
Marco
Dato il prezzo pagato va benissimo.
Friends_and_family Friends
10/10
Exceptional
12 Feb 2020
Paulo Cesar

La Mejor zona para hospedar

Bien, barrio tranquilo, con menos transito que el barrio histórico, a una calle de la estación de trenes, con las mismas comodidades que hay si te quedas en Duomo, al lado de restaurantes, cafés, bares, de muy buena calidad y más económico, serca de todas las atracciones turisticas y sin el ruido del centro
Partner
10/10
Exceptional
10 Nov 2019
Verified traveler
Ho trovato una situazione molto ordinata ed organizzata, anche per le disposizione delle varie stanze all’interno del presso, molto gradita la pulizia, colazione ottima e gradito l’uso di marmellate e cioccolata di marca, poco gradita la posizione delle tende che lascia troppo vedere all’interno delle camere, meglio mettere un perno dove fissare la tenda per coprire meglio
Leisure Partner
8/10
Excellent
03 Nov 2019
Ana
Ubicación perfecta a dos cuadras de la estación de trenes y a unos minutos caminando de todo lo turístico. Muy limpio y lindo!
Leisure Self
6/10
Pleasant
04 Aug 2019
Verified traveler
グーグルでフィレンツェSMN駅から検索すると寿司屋さんにあたりますが、通りの逆方向に50m程行った所にあります。
ホテルの看板はありますが、ホテル名は表札しかないので分かりにくいです。
フロントが2階にあるので、いきなり階段になり持ち上げるのが大変です。
従業員は少々無愛想ですが、価格重視で寝るだけなら充分です。
Leisure Family_with_children
6/10
Pleasant
03 Aug 2019
kaychi

离火车站不算太远,但要走上一段

不错的一间酒店,门口要上一节楼梯,老式,经典,价格还实惠。
Friends
10/10
Exceptional
31 May 2019
Karina

Personal amable, espacioso dormitorio, tranquilo

Nos recibieron muy bien, llovia y nos prestaron paraguas, había dulces en el counter de recepción, el dormitorio era amplio, limpio, el hotel estaba bien ubicado, facil de llegar...
Family
6/10
Pleasant
25 May 2019
Verified traveler
Hôtel minimaliste, vieux mais propre et bien situé.
Leisure Self
10/10
Exceptional
19 Nov 2018
GF
Hotel a due passi dalla stazione e dal centro
Personale cordiale
Pulizia accurata
8/10
Excellent
17 Nov 2018
alfonso

esta bien para 2 noches

personal atento colaboran indican bien los requerimientos solicitados
Family
8/10
Excellent
14 Nov 2018
Verified traveler

Good location

This Hotel is clean and pleasant, but snower is not handy. Near Sant Maria Novella Stazione.
8/10
Excellent
22 Oct 2018
Carme

Hotel práctico, muy bien ubicado cerca de la esta

Hotel sencillo pero con todo lo necesario para descansar. Muy buena limpieza y excelente ubicación. Habitación tranquila y espaciosa. Cama muy cómoda
Partner

Location & surroundings

Hotel Palazzuolo
Via Palazzuolo 71, Florenz, Italy

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Hotel Palazzuolo

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