B B Santa Maria Novella

Italy , Florence
FLORENCIA, Viale Belfiore 43
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75 reviews shown

6/10

Pleasant

20 Dec 2025

Norah

Courteous, helpful staff. We stayed here one night before our flight home-it did what we needed it to do- a place to sleep that was okay. The air conditioning didn't work for us so that was a slight issue-luckily, it was in October, not August.

6/10

Pleasant

23 Jul 2025

Rachel

Nice but room flooded when we used the shower. The floor was uneven so the water ran into the bedroom.

10/10

Exceptional

09 May 2025

benjamin

Very nice and quiet property, good service

Leisure Family

10/10

Exceptional

26 Jun 2024

scott

Great value for your money

10/10

Exceptional

11 Jun 2024

giovanni

Great thanks 👍👍👍👍👍

Leisure Family

10/10

Exceptional

05 Jul 2023

Florence

Excellent Service

Ms. Daria was so warm and welcoming. We received excellent servie and very pleased with our stay!

Friends_and_family Family

10/10

Exceptional

07 May 2023

Gil

Good location, nice people, good service

Business_and_leisure

10/10

Exceptional

26 Sep 2022

Ricardo

This is a well located hotel and close to the main attractions in Florence. It is comfortable and clean

Leisure Family

8/10

Excellent

18 Oct 2019

Verified traveler

Nicely designed and modern. Friendly, helpful staff. In my initial review I wrote that there were no restaurants nearby but in the end we did find a very nice Japanese restaurant on the corner and another snack bar. It was an easy tram ride to the center or it was walkable.

Leisure Family_with_children

8/10

Excellent

25 Sep 2019

Verified traveler

Friendly owners, walking distance to city centre. The place was clean and quiet. Bed was good, thanj you

Leisure Self

4/10

Poor

23 Sep 2019

Joel

Not as advertised

We stayed here for 2 nights and very disappointed, when we 1st booked in, they tried to give us a room upstairs with no space or balcony, when we showed what we paid for the owner huffed and puffed saying he was full. But there was a vacant room with balcony just downstairs. The room we had was not well maintained, and is a converted apartment into 4 rooms, there was mould in the bathroom. The queen bed was a pull out bed and a lot of bugs.

Partner

8/10

Excellent

02 Aug 2019

Katia P

Family vocation

Excelente location, very clean, excellent service.

Family

8/10

Excellent

21 Jul 2019

Verified traveler

The rooms are very clean and the service is excellent. The only thing I don’t like is the kitchen is too small, is a super mini one.

Leisure Family

8/10

Excellent

15 Jul 2019

Verified traveler

The place was beautiful and clean, very thoughtfully allocated interconnecting rooms for three of us.
Slightly misleading as a first time traveler, it’s a bit away from the city centre and heart of Florence.
Overall absolutely worth the stay.

Leisure Family

8/10

Excellent

12 Jun 2019

Verified traveler

The location is pretty central and awesome! The apartment was nice, comfortable, and had everything we needed. The AC stopped working in the middle of the night so it was hard to sleep but the hosts were very accommodating with a late check out. When everything is in tip top shape, this is a great place to stay.

Leisure Partner

6/10

Pleasant

15 May 2019

Verified traveler

Safe box didnt work. Properly and manager tokd us not to use it
Fair wifi reception
Shower with no curtain or door and each time water was all over the floor
Manager not very welcoming but OK
He didnt provide much of information that you usually get as a tourist from desk
Propwrty is new and clean
Breakfast area vwry small and with very basic breakfast

Leisure Family

10/10

Exceptional

10 May 2019

Verified traveler

Wonderful ! Highly recommend this hotel! Very clean and nice atmosphere!

Leisure Friends

10/10

Exceptional

18 Apr 2019

Verified traveler

Very new. Little tight but functions well the keeper is very accompanying and courteous and I would recommend for anyone that don’t ask a clea and neat place .

10/10

Exceptional

02 Apr 2019

Mayra

I loved everything about the hotel. The receptionist was very helpful. Great location, great place.

Family

8/10

Excellent

27 Dec 2018

Verified traveler

We stayed for three nights. Everything was tidy and nice :) thank you

Friends_and_family Family_with_children

8/10

Excellent

22 Sep 2018

Dirk

Great

Friends

8/10

Excellent

23 Aug 2018

Karen

Clean, comfortable and convenient

Very pleased with our stay. Andrea was a very helpful and friendly host, our rooms were clean and comfortable, breakfast was good, and the location was good too. I liked that it was very quiet but an easy walk into the centre of town and all the attractions.

10/10

Exceptional

28 Jun 2018

Verified traveler

Great location, very secure and easy to get to! B&B Management great help and accessible!

10/10

Exceptional

26 Jun 2018

Verified traveler

Modern and comfortable hotel. It's in a quiet area of Florence and about a 10 minute walk from the station. The air con worked very well. Friendly staff who had good English. Would definitely stay again.

Partner

8/10

Excellent

18 Jun 2018

Cynthia

Bueno!

El administrador nos recibió muy amable y dispuesto a resolver dudas. En la habitación había muchos zancudos y tuvimos que matarlos en la noche que llegamos. La caja fuerte estaba descompuesta. El desayuno muy completo. La ubicación del B&B es buena ya que está céntrica.

Partner

8/10

Excellent

31 May 2018

Verified traveler

Overall good stay, might not work for everyone

Overall, our stay was fine. Be advised it is difficult to find the actual place because it is not a large hotel so get very specific instructions on how to enter. It is essentially an apartment which was converted into a B&B with 6 rooms total. We chose it for its close distance to the main train station, price and included breakfast, which was breads, cheese, ham, cereal, yogurt, juices and coffee. It is very clean, owner was helpful, but be advised there is no 24 hr. reception.

Partner

8/10

Excellent

17 May 2018

Verified traveler

Hotel personnel was very nice and accommodating, breakfast was very simple, no hot foods, could hear everything from surrounding rooms, other guests loved heels and late nights. Located in area that was a little intimidating at first ( dirty looking/lots of construction) but hotel and room were very secure. Not to far to walk to train station Santa Maria novella.

10/10

Exceptional

27 Nov 2017

Chuck

Nice Hotel Close to Transportation Hub

The staff was helpful, even printed out our airline boarding passes for us. The rooms were modern and very clean. The breakfast was from 7:30 to 10am but the staff accommodated us by extending breakfast upon our 10:15am arrival.

10/10

Exceptional

26 Nov 2017

Felisha

Just Like Home

This B&B is very nice and clean; also quiet and cozy. Breakfast was so convenient and served daily around 7 a.m. We wanted to stay close to the train station and it was only a 12-14 minute walk. After eating so much, the walk was exactly what we needed. If you stay here, you will not regret it.
P.S. The free Wi-Fi was awesome, as well as having your own keys to access the property (outside gate, hotel door and room door) after hours.

10/10

Exceptional

05 Nov 2017

Verified traveler

Wonderful experience

This was my first time visiting Florence, I had a great time staying there. The receptionist is a nice guy. He is very helpful. The room was clean, the bathroom was small but clean also. Water was hot with good pressure. The hotel is walking distance from a train station. The apartment building itself is very secure and quiet. I would definitely recommend this place to anyone based on my experience.

8/10

Excellent

11 Oct 2017

Larry

If you like quiet....

newish b and b within walking distance of the train station. Quiet comfortable rooms, excellent helpful host make it a good choice to stay while exploring Florence.

6/10

Pleasant

07 Oct 2017

John

2 B&B's had the same address very confusing.Lots of construction in the area.

Partner

10/10

Exceptional

03 Oct 2017

Norberto

Great stay, Florence within walking distance!

Fantastic experience! Andrea was a great host, kind and very helpful. He took the time to “guide” us trough Florence and recommended great places to visit. The facilities were great, clean and spacious for an European B&B! Great breakfast and best of all, everything is within walking distance. Only con is the internet does not work properly but we found that problem throughout Europe.overall a great stat, highly recommended! Grazie Andrea!!!!!

Partner

10/10

Exceptional

01 Oct 2017

Amanda

Our stay was made great due to the great host. He was very welcoming and allowed us to keep our luggage in the room before it was ready. The room was very modern and had a great balcony. Very cosy bed!

Partner

6/10

Pleasant

29 Sep 2017

Peter

Good sleeping facilities but off the beaten track

This was slightly strange experience as these rooms are about 10 mixtures from Florence Station in a commercial area, a little off the beaten track. It's quite difficult to find as it is hidden behind an office building. There was no-one there when we arrived on Sunday evening and we were a little concerned. Having said that it proved to be more than adequate for our needs. Good clean room and a good breakfast. We could walk to most sights in Florence in 10-15 minutes.

10/10

Exceptional

23 Sep 2017

Venessa

A very clean and modern B&B

We thoroughly enjoyed our stay at this B&B. It was presented nicely and had a couple of extra 'finishing touches' that made it stand out. The room was spacious, modern and clean. The staff member, Andrea, was extremely friendly and helpful.

8/10

Excellent

13 Sep 2017

Stefanie

Nice but far.

The building was new not what the pictures showed more condo style had to walk from room to outside to get to the cafe. Had to walk from B&B to Florence. The staff was great and breakfast and service was great.

Family

8/10

Excellent

05 Sep 2017

Verified traveler

The B&B is very clean and modern. Andrea is helpful and accommodating. The only challenge we encountered was the electronic door lock. For some reason we could not open our room on our first night and when we finally opened it, there was no power inside the room. It took some time to figure it out that it needed reset. It was frustrating after a long day. However the price, cleanliness, spaciousness, proximity to the train station made up for that one glitch.

Family

10/10

Exceptional

02 Sep 2017

New Zealanders

Very Nice B&B. good location

Andrea was very helpful & friendly. Handy to station and centre of Florence. Breakfast was delicious and plenty of choice. Room was comfortable and very quiet despite being close to a main and busy road.

4/10

Poor

27 Aug 2017

Hongyan

Small room

The staff was very friendly and helpful. However, the room was so small with no space to move around or sit on other than the bed. The breakfast had very limited choices. Considering the price I paid ( $ 680 for 3-nights), it is not worth it. If you are looking for only a bed and simple breakfast, this maybe the option but make sure you get the right price for it.

Family

10/10

Exceptional

12 Aug 2017

Myles

B&B Santa Maria Novella

We had an amazing stay here. The place had plenty of room, it was comfortable and also very clean. Gaetano the host was very kind and friendly. Everything was easily accessible by walking (20mins or less) or by bus. We felt safe walking home at night. Definitely recommend this place!

Partner

10/10

Exceptional

05 Aug 2017

Eileen

worth the stay

Friendly staff, clean, modern amenities, good breakfast. 10 minute walk to historic area. Wifi wasn't always reliable. Rooms were not well soundproofed but usually was very quiet. Overall, we would stay here again.

Family

10/10

Exceptional

05 Aug 2017

Jojo

personalize service

near central train station.personalize service.Gaetano is very helpful starting check in to check out.Breakfast is excellent.We were able to leave our luggage to the front desk till 8pm, while strolling the city.Gaetano will call taxi for u if u need one.

8/10

Excellent

03 Aug 2017

Mary

We had a wonderful stay here. It was about a half hour walk to places we wanted to go but the walk was enjoyable. There's a lot of construction around the neighbourhood of the hotel and finding the place was difficult because we were constantly re-routed. The room was wonderful. There was confusion surrounding checkout but all in all it was a good place.

Partner

10/10

Exceptional

29 Jul 2017

Tsunglin James

Very comfortable stay.

It's a very nice stay. The room is quite comfortable, new and clean. Definitely worthy of the price!

Family

8/10

Excellent

29 Jul 2017

Daniel

the staff were friendly and the hotel was in new condition

Partner

10/10

Exceptional

26 Jul 2017

Brittney

Great place to stay. Small but comfortable and easy to walk to all areas of florence. The service and breakfast was amazing and very friendly.

Family

6/10

Pleasant

25 Jul 2017

Elisa

Very very small room.
Bathroom very tiny.
Room is located on second floor and far from the entrance. Lot of renovation in the block.
Pictures on site does not reflect reality.
Would not recommand it.
Not worth the price paid.

Family

10/10

Exceptional

12 Jul 2017

Glenn

Great experience!

Amazing experience! Great staff and wonderful stay! Would definitely go back if visiting Florence again.

Partner

6/10

Pleasant

10 Jul 2017

Dennis

There is no self service laundry as advertised. Room is tiny and everything is tight. Bedsheets has blood stain on it. The only bright spot in 2 night stay is Andrea who is very nice to us.

Family

8/10

Excellent

15 Jun 2017

Ana

Affordable and great service

Personable service but no shampoo available, delicious breakfast

Family

10/10

Exceptional

18 May 2017

Raquel

Excellent. Clean, modern,comfortable.good breakfsr

Excellent bed and breakfast. Very clean. Very modern, comfortable.

Family

6/10

Pleasant

18 May 2017

SAMIR

I will give it a skip ,as very poor breakfast , away from the main square ,

Family

10/10

Exceptional

11 May 2017

Apichai

Weekend Getaway

Made a reservation for this property solely based on the special rate offered and was pleasantly surprised at how it turned out. Very conveniently located near Firenze SMN train station, about 10 minutes walk. The property looked brand new and the bathroom is very modern with ample space to move around. The breakfast included is enough to get the day started. Highly recommend this place and will definitely return should my travel takes me to Firenze.

10/10

Exceptional

29 Apr 2017

Verified traveler

Nice hotel

We stay 3 night at this hotel and everything was calm, clean and we had a good breakfast.

10/10

Exceptional

19 Apr 2017

Verified traveler

Short stay in a central location

Great stay in a modern and new suite. The surrounding area was quiet and the breakfast was really good. Check in was easy and staff were really pleasant. Overall, a great b&b experience.

Family

10/10

Exceptional

03 Apr 2017

John

Good, clean, budget property.

This B&B is in a new building, outside the historical city center of Florence. You can walk to the city center in about 20-25 minutes, or take a taxi for around 9 euros. The money you save by staying at this property, vs. the hotels in the historical area, far outweighs the small inconvenience of the short commute. The property is basic, but clean and the people who run it are very nice. They have nice pastries in the morning, and coffee & juices. Surrounding neighborhood looked safe. A mix of residential, and commercial. Ten minute walk to the main train station. Eating, and drinking establishments were 5-10 minute walk. A good value for someone looking to save some money!

8/10

Excellent

24 Mar 2017

murdock

Nice free breakfast and \nclose to main toursights

They just started their business so
the building is still in renovation but
room was clean and their free breakfast
was very nice.
Location was not too far from the center
of Florence and the price was very reasonable.

10/10

Exceptional

16 Jun 2024

Giulia

Ottima sistemazione, silenziosa e tranquilla, siamo stati accolti con gentilezza e disponibilità. Consigliata

Leisure Friends

10/10

Exceptional

17 Jan 2024

BRUNO

Piacevole soggiorno

Siamo stati in questo bellissimo B&B a 15 minuti a piedi dalla stazione SMN oppure tre fermate a piedi con il tram. Ambiente pulito e nuovo, sembra ristrutturato da poco. Unica pecca il letto a castello non bellissimo ma sicuramente si è rivelato funzionale. Colazione molto buona con cornetti freschi. Consiglio vivamente.

Friends_and_family Family

6/10

Pleasant

03 Oct 2023

Diane

Décevant

Le déjeuner très ordinaire. L’accueil ordinaire. Aucune possibilité de laisser des bagages en consigne. L’air climatisé fonctionnait.

Friends_and_family Friends

8/10

Excellent

22 Sep 2023

Mirjam

It was oké, a little bit far of the centre

Leisure

10/10

Exceptional

26 May 2023

Hongyu

房東人很好，住宿環境很棒

這是段很棒的住宿體驗，雖然有點難找到入口。但是房東很貼心也很有耐心解釋並適時的幫助，還有精緻的早餐可以享用，讓你在一天的開始有活力，真的是太棒了，下次回來會再住的

Self

2/10

Poor

10 Apr 2023

Verified traveler

Não recomendo Florença

Existência de muito mofo no wc tomada de electricidade quebrada no wc.
Mau cheiro vindo do exterior por ter esgotos ao lado.
Taxas municipais das mais altas de Itália.
Não recomendo Florença

Friends_and_family Friends

6/10

Pleasant

11 Mar 2023

rosana ap

Médio

Nos deixou esperando por meia hora para nos atender e dar acesso ao quarto, sendo que o checkin era apartir das 14:00 hrs e chegamos às 16:30 hrs. Quarto pequeno, próprio para um casal e nós estávamos em 3 adultos, então ficou um pouco apertado, mas tudo bem.
A localização muito boa, com transporte público próximo, boas camas e bom chuveiro.
Mas o rapaz que nos atendeu na saída era extremamente mal educado e indiferente, difícil entender como uma pessoa que claramente não gosta de turistas trabalhar nessa área. Não optem pelo café da manhã, péssimo, suco em pó e pães duros.

Friends_and_family Family

10/10

Exceptional

21 Dec 2022

Ornella

Très bien accueilli, très propre. Parking payant. Bouteilles d’eau offerte. Nous avons pu laisser la voiture sur le parking malgré qu’on avait rendu les clés de la chambre.

Friends_and_family Family

10/10

Exceptional

05 Oct 2022

Valeria

Excelente lugar cerca del metro y del centro

Leisure Partner

6/10

Pleasant

18 Aug 2022

Rita

La signora che ci ha accolto è molto gentile e sorridente, la stanza purtroppo era senza finestre ma solo un lucernario , per arrivarci bisognava fare una scala a chiocciola non proprio comodissima. Non siamo riusciti a regolare L aria condizionata che era ad una temperatura polare e la ventilazione al massimo. Il prezzo è adeguato e una buona prima colazione.

Leisure Partner

10/10

Exceptional

13 Jan 2022

Mattia

Mi piaceva il fatto che fosse un po’ isolata ma non troppo lontana dal centro

Leisure Partner

8/10

Excellent

08 Nov 2021

Alessandra

Posizione comoda dietro la stazione, camera pulita , personale disponibile

Leisure Friends

10/10

Exceptional

13 Sep 2021

Antonella

Pulizia, location strategica e affabilità

Tutto positivo, posizione comodissima, camere moderne e pulite, condizionatore silenzioso e televisione grande, bagno spazioso, proprietario disponibile e cortese...assolutamente consigliabile!

Friends_and_family Family

10/10

Exceptional

26 Aug 2021

ghislaine

It’s was a great hotel, beautiful clean with a tasteful

Friends_and_family Friends

8/10

Excellent

11 Sep 2020

T.E.

Perfekt für eine Städtereise. U-Bahn vor der Türe, 2 Stationen zur Innenstadt.

Leisure Family_with_children

10/10

Exceptional

29 Dec 2019

Verified traveler

Siamo stati a Firenze molte volte e finalmente abbiamo trovato un punto di riferimento per i nostri futuri soggiorni. Posizione strategica per muoversi in città. Gaetano persona molto gentile e disponibile, Nadia altrettanto cortese e professionale in un ambiente familiare ma ricercato.
Camera confortevole e pulita, letto comodo, colazione di qualità.
Ve lo consiglio +++++

Friends_and_family Partner

8/10

Excellent

08 Nov 2019

Eugenia

buena ubicación

Hotel ideal para un grupo de amigos . 6 habitaciones. Moderno, desayuno buen precio y completo, habitaciones amplias y cómodas. Ubicación a 20 min andando al centro.Recomendable

Friends_and_family Friends