Name: Luxor Florence
Address: Viale Fratelli Rosselli 71, Florencia, 50144, IT

10/10

Exceptional

20 Jun 2026

Olga

El personal 100 de 100, no pregunte el nombre de las otras chicas pero Sonia y el resto de verdad que dan una súper bienvenida. El desayuno delis ..

Family

8/10

Excellent

30 May 2026

Chaoli

Good locations and breakfast was good. The staff were all very nice and helpful. Room is clean and cosy. Would recommend.

Family

10/10

Exceptional

24 May 2026

Sushanta

Room was very clean.
All staff was very good and helpful. Particularly Sera and Sonia help us above average. They also guide us about different type of transportation from their experience, such that we can travelling Florence comfortably.
Breakfast quality was also very good. Three of us were very satisfied with quality of breakfast.
Air conditioning was working nice. But they have no heating system.

Family

10/10

Exceptional

21 May 2026

Denis

Chambre propre. Personnel avenant. Seul petit bémol, le petit déjeuner était toujours pareil.

Partner

10/10

Exceptional

19 May 2026

David

Breakfast was excellent, AC worked great keeping the room cool for sleeping, great location, walkable to everything, we had ground floor near the entrance rooms, which was very convenient. Don’t let the location near the train station and busy neighbourhood fool you, it was walkable from the train station and to all of the city.

Family

8/10

Excellent

18 May 2026

Michael

the only drawback was on the ground floor the window overlooking the street was not unlockable There was easily adjustable air-coditioning however this limitation may only refer to ground floor room Everything else was fine . The bed was comfortable
The breakfast gave a good choice and free tea or coffeee available anytime

Partner

10/10

Exceptional

07 May 2026

Dhriti

Excellent hotel and even better service! Awais, Sara and Sonia were very friendly and helpful! Thankyou for an excellent stay!

10/10

Exceptional

01 May 2026

Paul

Very close to the station and easy to walk to the centre of Florence. The room felt modern and newly furnished and was ideal for a few nights. The staff were very helpful and allowed me to leave luggage before checking in and took in up to my room before I returned. Would definitely return if visiting Florence again

Self

6/10

Pleasant

29 Apr 2026

Tsui Fong Cane

Room is dated and very inconvenient. Poor lighting. Old slow small elevator. Front desk lady is very helpful. Bkft is very basic

8/10

Excellent

20 Apr 2026

EVAN

Great location…close to transit, restaurants and tours

Partner

10/10

Exceptional

09 Apr 2026

Santiago

The staff was really helpful and nice with my family!! Also they offer us an early breakfast because we had to left the property earlier than the breakfast time and personally i feel so grateful for them doing that for us!!!!

10/10

Exceptional

01 Apr 2026

Dermot

The facilities, location and staff were excellent. The staff were very accommodating and always available to help.

10/10

Exceptional

21 Mar 2026

PIOTR

Breakfast was pretty good. Staff was extremely helpful. Hotel is in good location.

10/10

Exceptional

24 Nov 2025

Amanda

Great stay! The hotel is only about a 10 minute walk from the train station. It was pretty easy to locate. The hotel was clean and the workers friendly. We only stayed for 1 night but it was great. Beautiful modern shower and amenities. The free breakfast buffet was amazing and we loved it, it was an added touch. Would stay here again.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Jobelle

Clean room and spacious!

Friends_and_family Friends

6/10

Pleasant

08 Oct 2025

Tina

Room was small, no elevator, front desk was helpful. Surrounding area very rundown. Poor quality windows, nonstop train and auto noise.

Leisure Family

8/10

Excellent

28 Aug 2025

Sima

Great location. Walk away from train station and tram is across the street. Elevator kept breaking.

6/10

Pleasant

27 Aug 2025

Charles

Electronic ctical outlet next to bed not working

Leisure Family

10/10

Exceptional

09 Jul 2025

Craig

Great stay!

Stay was great, close to rail station and walk to the tourist attractions. Sarah was great, very helpful. Drew us a map and super restaurant recommendations.

Partner

10/10

Exceptional

08 Jul 2025

Debra

Comfort of beds and pillows. Front desk staff were amazing.

Leisure

10/10

Exceptional

07 Jul 2025

Marianella

Fantastic hotel in Florence!

Leisure Family

8/10

Excellent

05 Jul 2025

Sonia

The staff were very friendly and knowledgeable. Helped us with tour. Breakfast is very good. Air conditioning works great!

Leisure Family

6/10

Pleasant

20 Jun 2025

Aliriza

Good value - you get what you pay for.

It’s on the southern side of the train station, abit of a walk but overall fine

6/10

Pleasant

12 Jun 2025

Deepu

Plumbing leaks in wash basin.

10/10

Exceptional

04 Jun 2025

Maria

We had everything we needed, great location, good breakfast and the staff was very kind.

Leisure

10/10

Exceptional

15 May 2025

Heather

Florence Hotel with Lovely Staff

Stayed in two rooms with toddler twins, mother and nanny in another room. Comfortable beds, decent breakfast (eggs, coffee, fruit, cereal, juice, yogurt, breads). Andreana and Sarah were very nice, professional, and Andreana went the extra mike helping with train tickets, and taxis. Sarah helped with ordering food. Great location, and would stay there again.

Friends_and_family Family

8/10

Excellent

05 May 2025

Kristen

Super convenient. Clean.

10/10

Exceptional

04 May 2025

Erin

Great and economical breakfast! Anastasia (I
think that was her name) was fantastic!

Leisure Family

4/10

Poor

12 Apr 2025

Aaron

Everyone at the hotel was very kind but the room was 80 degrees and I was told they couldn’t turn on the AC until a date after we were staying there. It was almost impossible to sleep it was so hot in such a small room for 3 people. We would certainly not have stayed there if we knew it would’ve been that hot and while we did get open the window for some fresh air, the train station was right next door and understandably loud.

Leisure Family

8/10

Excellent

11 Feb 2025

Misty

Decent backup room for Florence near-ish train st.

Nice, helpful desk staff. Next to railroad tracks. Not too easy to walk to. Decent breakfast. The most problematic door locking system ever dealt with in my 30 years of international and domestic travel. US travelers may wish to use as backup option.

Friends_and_family Family

10/10

Exceptional

01 Jan 2025

Vivian

We had a fantastic stay at the Luxor Hotel, and I want to especially highlight the excellent service we received. Sarah was incredibly kind and went above and beyond to assist us, making our stay so much smoother. Additionally, the gentleman at the front desk (whose name I unfortunately can’t recall) was also very helpful and welcoming. Their professionalism and friendliness truly made a difference for us, and we are so grateful for their assistance.

The breakfast was another highlight—absolutely delicious! My daughter especially loved it, and it was the perfect way to start our mornings.

Overall, the service, comfort, and quality at the Luxor Hotel exceeded our expectations. We highly recommend it and look forward to returning in the future!

Leisure Family_with_children

10/10

Exceptional

14 Oct 2024

JATINDER

Nice cozy place. Nothing too fancy, but everything was clean and comfortable. Friendly staff. Sara at front desk was very helpful. Made us feel welcomed and gave lots of good tips to navigate through the city.
Would recommend this place !

Leisure Family

10/10

Exceptional

07 Oct 2024

Wendy

Convenient to train and tram, clean and quiet.

Leisure Friends

2/10

Poor

22 Sep 2024

Verified traveler

Poor stay

Room they put us in was in an adjacent building next door to the actual hotel which was shared with other businesses and apartments. Incredibly loud and paper thin walls meant we could hear everything going on around us at all hours of the night. Room was underwhelming even in the scope of just needing a place to sleep. Overall, you can find much better budget options.

Partner

4/10

Poor

13 Sep 2024

Ericka

The hallway smelled like rotten eggs.

Leisure Family

10/10

Exceptional

22 Aug 2024

Kseniia

Very clean, updated, modern room. Staff was excellent, very professional and friendly, even went out of their way to give us packed breakfast since we were checking out early. It worked perfectly for our visit where we needed to be close to train station and tour pick up. Not too long of a walk to the center of Florence either. Great hotel!

Leisure Family

10/10

Exceptional

08 Aug 2024

Victoria

Absolutely loved our stay!! Our only complaints are that there is no elevator to the second floor so you'll have to carry your luggage manually upstairs, and that it's directly next to train tracks so you can occasionally hear a train go by. Staff are incredibly friendly and helpful and were the highlight of our stay. We will definitely be back in the future!!

Leisure Family

8/10

Excellent

04 Aug 2024

Arnaldo

Good

Leisure Family

10/10

Exceptional

02 Aug 2024

Rodrigo

Great place to stay!

Great location at walking distance of main attraction. Very good room with AC and a very friendly staff! We were able to leave our luggage for the day and enjoy Florence and at the end of the dat get some rest in the restaurant area while waiting to go to the train station (we even got some free cappuccinos while in there).

Friends_and_family Family

6/10

Pleasant

23 Jul 2024

Heather

Very kind staff, clean, but insufficient for needs

First of all... staff was always very kind, and the entire hotel very clean, plus breakfast was very tasty with a variety of yummy foods. Rooms are basic which was fine. Staff held our luggage upon arrival until check in which was great along with giving us silverware for our take out dinner we had gotten locally. But, AC was restricted by law to 23C/73.4F and no bathroom fan meant it became VERY humid in our room after showers and the AC could not keep up and the hallways were no airconditioned so we could not open our door for relief from the heat and humidity building in our room (outside it was 98F); the shower was quite tight, and there wasn't ANY cold water from the sink or the shower so it became VERY humid after 4 showers; the sink fixture was half broken so we had to be very gentle with it as well as getting no cold water from it; the WiFi was pretty weak; no peep hole for security and no deadbolt to the door- just closed and that's all- we placed luggage in front of the door for security purposes. I hate rating this hotel lower because they did have some nice things like staff, breakfast, holding our luggage, clean place... but sleeping in a stuffy room is a big pet peeve for quality sleep along with no cold water. Maybe a different room would have been better for our needs. Including the 24 Euros in cash the total for one night was about $320- a very pricey room for what we encountered which is why I rated it lower.

Friends_and_family Family

10/10

Exceptional

22 Jul 2024

Daniel

The best location

Great location, close to the train station and a walking distance to downtown and museums.

Friends_and_family Family

6/10

Pleasant

11 Jul 2024

Carm

Very noisy plumbing

10/10

Exceptional

11 Jul 2024

Ashish

Staff has been very helpful with an emergency situation we experienced. Would definitely recommend this when you are in Florence.

Leisure Family

6/10

Pleasant

30 Jun 2024

Jaime

Staff was very friendly but hot water was not working

Leisure Family

2/10

Poor

19 Jun 2024

Youssef

I recently stayed at the Luxor Hotel in Florence and was thoroughly disappointed with my experience. First and foremost, the location is far from the city center, making it inconvenient for exploring the beautiful sights of Florence. Despite its high rating of 8.8, I found the hotel to be grossly overrated.

The lack of complementary supplies in the room was frustrating—there were no toothpaste, toothbrush, tissue box, or even bottled water. To make matters worse, there were ants in both the room and the toilet, which was absolutely unacceptable.

When I approached Expedia to change the hotel, the receptionist became visibly upset, even though they were my booking source. This made an already unpleasant situation even more uncomfortable. Additionally, I felt that I paid double the value for what the hotel was actually worth.

The breakfast options were extremely limited, and the bar attendant was rude to my wife, serving her a dirty glass. Overall, if you want to enjoy Florence, please do not choose this hotel. It was a terrible experience, and I wouldn't recommend it to anyone.

Leisure Family

10/10

Exceptional

07 Jun 2024

Nena

The hotel is really nice ans the stuff is amazing.

Leisure Family_with_children

8/10

Excellent

28 May 2024

Allison

It was an easy 20 minute walk from the train station. Pay attention when they show you how to enter their living space. The staff was friendly and kind. They also held on to our luggage while we traveled the first day

Leisure Family

8/10

Excellent

21 May 2024

Jonelle

This place doesn’t look much from the front but we had a fantastic room. Fairly new with a good size shower. The male at reception when we checked in was excellent. So helpful with great local tips. The only downside was the walls are fairly thin so if you’re a light sleeper, you may hear the snorer next door otherwise everything was great.

Leisure Partner

10/10

Exceptional

12 May 2024

Kimberly

The girls checking us in and out were so friendly and helpful! They made the stay so enjoyable!

Leisure Family

4/10

Poor

04 May 2024

JOHN

The property was fine, but barely. Wouldn’t stay there again.

8/10

Excellent

28 Apr 2024

Naim

Then hotel is very close to main attraction and there is a tram service available about 100 meters from the hotel. The hotel staff are very nice offering every possible help. The breakfast was average with very little selection. The carpet in the lobby and staircase needs to be replaced.

Leisure Family

10/10

Exceptional

28 Apr 2024

Steven

The staff at this hotel provided excellent customer service and they work very hard. The only issue is that the hotel is right next to the rail tracks that enter the Florence train station making noise a problem at certain times.

Leisure Family

4/10

Poor

13 Apr 2024

MARIA

The lady is helpful and nice but not the guys. Breakfast is too late for tourist who have guides early in the morning. No elevator and no help with the luggage’s. The hotel is not in good aspect.

Leisure Friends

6/10

Pleasant

01 Apr 2024

jennifer

Room was too warm.

Leisure Family

8/10

Excellent

28 Feb 2024

Tayo

The property itself is located close to train tracks, so it was noisy. The staff was great, and the rooms were spacious.

Leisure Family_with_children

2/10

Poor

28 Jan 2024

Shweta

Staff was not friendly. Many things were not working and not in proper condition like toilet, lights, etc. There were bed bugs we found and they didn't take any actions to fix it.

Leisure Family

10/10

Exceptional

08 Nov 2023

Verified traveler

Stayed for a night. The room appears to have gone through renovations and was clean andcomfortable.

Partner

10/10

Exceptional

28 Oct 2023

Sherif

The stuff are friendly and the hotel owner is a very nice person

10/10

Exceptional

20 Oct 2023

Ivonne

Lady at Front Desk

The lady at the front desk was very friendly and helpful. Walking distance to train station

Partner

2/10

Poor

14 Oct 2023

Verified traveler

Worst hotel room in the entire Italy trip

The hotel was located on a back street next to the car tunnel/train tracks, the window was painted, the room was extremely noisy and shaken when cars and trains passed. The room was so hot when we got in because AC not allowed running by law? That was the only hotel had this law in all of 11 hotels we were stayed in Italy trip. The bathroom was horrible: narrow and small, it was hard to use toilet without touch the wall or bidet even for average size people. Towels looked gray color, the roll of bathroom tissue was wet during housekeeping.

Partner

8/10

Excellent

13 Oct 2023

Jennifer

This is a nice place to stay. High ceilings give a open feel. Small kitchenette and dining place. Very secure so felt safe. Unfortunately property backs up to railroad tracks and the walls are thin. You could hear trains and other occupants. Beds are hard as cement so if you enjoy a firm bed you’ll love these. Good breakfast offerings and staff was very friendly and helpful. .

Leisure Family

2/10

Poor

05 Oct 2023

Karen

Why a hotel like this one remains doing business? The building is old, dirty and unsafe. The room are terrible and not maintained. Shower has mold oll over,room has dust everywhere and the most sad part of this, is that they do not care. Although I would say that two employees from reception have the right attitude. Knowing that many hotel managers either argue or try to justify the feedback provided, I have pictures available.

Leisure

10/10

Exceptional

29 Sep 2023

Pik Chi

They have a lifting machine for heavy luggage , free buffet breakfast is nice, staff all nice

8/10

Excellent

29 Sep 2023

Heman

It’s close to the train terminal, dining options, bus stop, and tour bus stop.

Leisure Partner

10/10

Exceptional

23 Sep 2023

Scott

The highlight was the incredible staff from the minute we checked in they were so helpful. betty at the breakfast room got the day started on an upbeat moment. Would stay here again

Leisure Friends

10/10

Exceptional

13 Sep 2023

Josephine

Welcoming staff, location was very convenient, walling distance to the train station & center!!

Leisure Family

10/10

Exceptional

12 Sep 2023

Griselda

Our stay at the Hotel Luxor was excellent. The location was 5 min walk from the train station and 10-15 mins walk to the Duomo plaza. The lady who helped us check in was absolutely kind and even suggested what we go see in our brief stay in Florence. I appreciated the fact that this hotel had an elevator. It was small but it beats taking our luggage up the stairs. The breakfast was also delicious. Lots of pastries, eggs, bread, water, juice, and coffee. What really left an impression was after we checked out, they let us leave our luggage there so we can explore. When we came back 5 hours later, my husband and I were exhausted and the host offered us cold water. I really appreciated that. If we ever go back to Florence, I would definitely stay here!

Leisure Partner

10/10

Exceptional

28 Aug 2023

Bradley

Staff were super friendly and helpful. Would stay again.

Leisure Self

6/10

Pleasant

25 Aug 2023

Shujuan

It was near a train station . It also does not look like the photos they show u

Leisure Family

10/10

Exceptional

25 Aug 2023

Rosie

Excellent service by the owner Betta!
She was very friendly, courteous and informative! I would definitely recommend this hotel and would return on our next trip to Florence. Great if you are travelling by train as it is minutes away from SMN station.

8/10

Excellent

23 Aug 2023

Martin

Wonderful staff

Leisure Family

2/10

Poor

21 Aug 2023

Massimo

Bad Hotel Staff makes all the Difference

The hostess was a cold, inhospitable person who’s unwillingness to be human ruined our whole stay in Firenze. A/c was completely inadequate and we spent the whole night sweating. Hotel policy says the a/c must stay off when not inside the room. Never again and I would not recommend to my least favourite person

Friends_and_family Family

2/10

Poor

20 Aug 2023

ariana

This hotel feels like a hostile. It’s not in a nice area, it’s advertised as a clean spacious hotel however it is not at all. There is clearly mold growing in the shower. Base boards are taped and falling off the wall. You’re right next to a train station and they seem to be doing construction at all times and it sounds like the walls are crumbling. Never booking again.

Leisure Partner

6/10

Pleasant

24 Jul 2023

Verified traveler

We and the kids struggle to sleep at night due to AirCon not keeping the temperature below 25c though it was set at 21c. I think it was due to its capacity being too low for the studio. It was in summer - very hot day. Elizabth was very helpful.

Friends_and_family Family

10/10

Exceptional

22 Jul 2023

Pamela

I am very picky about hotels and was so happy we chose this one. The staff are incredibly friendly and helpful and speak several languages. The rooms were very clean and the breakfast was great! We walked all around the city from the hotel. Great location! I highly recommend staying here.

Leisure Family

8/10

Excellent

14 Jul 2023

Armando

Property is a little outside the center of Florence, close to train station which is convenient if you used it as a base to visit other Tuscany towns. The rooms are a little small. Staff is super helpful and friendly, they have a decent breakfast included. If you are on a budget it is a good choice.

Leisure Family

6/10

Pleasant

05 Jul 2023

GERALD

So so stay in Florence

It was so so. Sink stopper didn't work. Owner said he would fix it , didn't. Bad vibes

Friends_and_family Family

8/10

Excellent

24 Jun 2023

Aimee

Pro- family room was clean w mini fridge stocked w cold water, soda and beer, close to train station n tour meetup, outstanding staff, good breakfast
Con- shady at night due to hotel being in corner next to trains, ac was limited
Hotel was conveniently located but was in dark corner so I probably wouldn’t like it as a solo female traveler. Room served me well for sleeping since I went on an all day Tuscany tour with 2 other travelers. Local walk to restaurants and to the market that has so many food options. Staff was awesome- thank you!

Leisure Family

8/10

Excellent

01 Jun 2023

Corinne

Hosts were very friendly and helpful and welcoming. The place was clean, comfortable, and the room was adequate. Breakfast was great! And hosts were helpful with directions to various highlights in the area. Only downside was that the area was kind of sketchy - and it was a pretty long walk to many of the things we wanted to see.

Business_and_leisure Friends

4/10

Poor

27 Apr 2023

Verified traveler

Everything is limited, like no control for the air conditioning and very hot inside the room. Not recommended!

Leisure Friends

10/10

Exceptional

24 Apr 2023

david

Elizabeth , the owner, was fantastic . She helped book wine tastings and knew us by name

Leisure Partner

10/10

Exceptional

23 Apr 2023

Ruth

Delightful Place to Stay

The service, especially by Elizabeth, the owner, was amazing! The room was very comfortable; breakfast delicious; and location very walkable. Luggage storage was huge plus.

Friends_and_family Family

8/10

Excellent

28 Mar 2023

Kevin

A clean and tidy Hotel.Close tram stop and Train Station for links to the Airport and most destinations across Italy. A decent range of food availablie for Breakfast if staying B&B.

Leisure Family

8/10

Excellent

24 Mar 2023

connie

Great visit , staff are awesome, good location, easy to walk to sites. Elizabeth was welcoming

Leisure Partner

4/10

Poor

18 Mar 2023

Connie

not recommend

10/10

Exceptional

18 Mar 2023

Beth

Clean as a whistle. Very close to train station. Quiet enough.

Leisure Self

10/10

Exceptional

09 Mar 2023

David

All good.

Leisure Self

8/10

Excellent

06 Mar 2023

Kirsty Leanne

Overall, very happy, family of 5!

Stayed as a family of 5, three adults, one child and one infant. We had a Junior Suite, one king bed, two singles and one cot. We were very happy with the room, while it was basic, it had everything that we needed. It was large and clean and functional, very happy!
Breakfast was a little on the basic side, but very adequate. The staff were wonderful, really friendly and helpful.
Location was perfect for coming from the station. With 2 cases and a pram, plus a toddler, we didn't want to have to go to far away from the station, but still be close enough to walk in to the centre.
Overall, we had a very lovely stay at this 3* hotel and would happily return!

Friends_and_family Family

2/10

Poor

28 Feb 2023

Verified traveler

Not a great experience. Hotel wasn't in great shape, and the service was very unprofessional. Would be wary staying at this hotel

Friends_and_family Family

4/10

Poor

18 Oct 2022

Marius

Nothing unique about the hotel. Room very small. No face cloths, no tissues, no clock in room. Expensive for what we got. Would not recommend this hotel!

Leisure Partner

8/10

Excellent

15 Oct 2022

kim

The staff was extremely kind and helpful. The location was convenient to buses and trains but the actual neighborhood was rundown, the hotel itself could use updating. A positive was the size of the room-huge and comfortable, breakfast was fine

Leisure Partner

6/10

Pleasant

14 Oct 2022

Noli

Small bathroom, window is like a wall panel which is a street level so you can’t open it to get fresh air. Place is dark and gives you that “you are in the basement” of a house. Other than that, good place to stay for couple of days.. close to train and trolley. Very accommodating team.

Leisure Partner

10/10

Exceptional

04 Oct 2022

Linda

This is a small, family-owned business, and the lovely proprietors, Elizabetta and her son Constanino, put a great deal of effort into making their guests feel welcome and special. Our room was absolutely immaculate, and the breakfast each morning was a treat - especially the coffees they would make to order - either American or Italian style. I found our stay to be a very good value, as the location is only a ten minute walk from the train station. The money we saved by staying at their very reasonably priced hotel allowed us to splurge on some nice meals at a few excellent restaurants Constantino recommended. Our family felt that they truly cared about our comfort and happiness while we were there. Highly recommended p.

Leisure Family

10/10

Exceptional

28 Sep 2022

Ryan

We always feel so welcome at Hotel Luxor Florence. The staff is some of the nicest we have ever met, and the rooms are always nice and comfortable. This is our go-to place to stay when we visit Florence and I will plan to stay if I ever visit again.

Leisure Family

10/10

Exceptional

26 Sep 2022

Rakesh

Family stay.

Good hotel and in a central location. The service was very helpful and nice.

Friends_and_family Family

10/10

Exceptional

21 Sep 2022

Emma

The staff here truly treat you as family. They are honest with you, and go above and beyond to make sure you have the best stay and trip possible! Absolutely would stay again.

Leisure Self

6/10

Pleasant

19 Sep 2022

Jinu

Last day of checkout there were some construction above and in morning when chairs are being dragged and moved it is very loud. I was awake already but for those who arrived late and wanted to sleep in on a Saturday 9am morning, it would have been awful.

Leisure Partner

10/10

Exceptional

18 Sep 2022

Timothy

Excellent. Super friendly staff. Will stay again

Leisure Partner

10/10

Exceptional

12 Aug 2022

Eric

Staff was very friendly and helpful with info around the area. Walking distance to train station and metro. Walking distance from attraction, restorant etc.

Leisure Partner

6/10

Pleasant

08 Aug 2022

Sharleen

The room was hot. The lower you could set the thermostat was 24 Celsius (75.2 Fahrenheit) We were 3 adults in the room and could not sleep the night we stayed there.

Leisure Family