Novella Italy

10/10

Exceptional

14 Jun 2026

Melina

About 10 minutes walk to metro line. Met my needs for short 2 night stay. Clear check in instructions. No front desk as this seems to be small private unit. Room was clean and tidy. Shared bathroom with another person on same floor but it was ok. I left early in morning and spent most of my day sightseeing.

Self

4/10

Poor

22 Jan 2026

Osman

There wasn’t a bathroom inside of the room and you will have homemate who are living another rooms if I go again to Florence, I will not book from this hotel

Leisure Family

8/10

Excellent

10 Jan 2026

AJESHWAR

Hallway around the room smelled of strong smoke. City tax payment was requested in cash only and was very inconvenient to arrange/coordinate. Was not a hotel, it more of an apartment. But the room was great with balcony.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Nazrawi

Really good hotel i will definitely recomend

Self

10/10

Exceptional

12 Oct 2025

Ekta

Clean room

2/10

Poor

10 Oct 2025

sara

The room sucked. Bed is uncomfortable, the Wi-Fi doesn’t work. The bathroom situation is horrible. They just give you one towel and not even towel to dry your hands.. I would not recommend staying here. It is such a rip off.

Leisure Self

4/10

Poor

13 Sep 2025

Grace

Limited toilet , shower & lavatory for many guests including toiletries , unsafe in case of fire due to poor , very old locks of doors , no complimentary coffee/tea or snack , overall poor condition for the amount of money being paid .

Leisure Friends

10/10

Exceptional

07 Sep 2025

Neville

This was a wonderful place to stay. Easy check in with good instructions and the facilities were great. Close to the train station and the city and a tram right out side and buses a block away. Would recommend this to anyone.

Leisure Partner

8/10

Excellent

06 Sep 2025

Alex

Good location, quite noisy, owner was rlly helpful and friendly.

Leisure Partner

10/10

Exceptional

16 May 2025

Emil

Very good.

Easy check in, good location. Everyting is good and clean. Easy to go city center by walking - 15 minutes. And public transports are very close.

Friends_and_family Family

4/10

Poor

16 Apr 2025

Astrid

Even though the hostess send an email with the instructions, when checking in it was not so obvious how to get in. In fact, some people working there on the building opened the door for us. When I called the hostess, she was kind of rood, instead of explaining kindly again, she kept saying what didnt I understand and if I have read the email with the indications and in a tone like I was bothering her.
Then the rest was correct, except there wasnt anything to dry the floor when taking a shower.

10/10

Exceptional

14 Apr 2025

DANA

Our unit was clean and comfortable. The bathroom is shared but was kept clean and stocked. There is a tram outside the window but the noise did not bother us. We could walk to anywhere we wanted to go but the tram was there for anyone that would need it.

Leisure Partner

4/10

Poor

08 Feb 2025

Alessandro

Mi sono fermato 2 notti in questa struttura... La stanza è molto ampia, minimale ma ha tutto ciò che serve.
La posizione è molto comoda sia per arrivare in stazione che in centro.
Ahimè ci sono due cose che purtroppo è bene sapere. La prima cosa che non dipende dalla struttura è che essendo vicini alla stazione edessendo Firenze una città molto trafficata di tram, i rumori sono continui e anche la porta che da nel corridoio è molto poco isolata. Quindi attrezzatevi di tappi.
La seconda cosa è che mi è stato dato solo un asciugamano grande per due notti.

8/10

Excellent

23 Nov 2024

katie

Fairly close to Tram to the airport and train station out of Florence.

Leisure Self

8/10

Excellent

25 Oct 2024

Joseph

Lovely clean and spacious room. Super clean bathroom, possibly even over cleaned because there was always a cleaner there! Only two complaints really; it’s quite a long walk to the centre (which we don’t mind because we like to walk) and it’s very noisy from very early in the morning and late at night due to tram station next door.

Leisure Partner

6/10

Pleasant

17 Oct 2024

Fengchun

Sharing small bathroom is not much fun

4/10

Poor

25 Aug 2024

Ligia

I didn't like it does not have AC and share bathroom

Leisure Family

2/10

Poor

09 Jun 2024

Bruno

The room is big, the towers were clean, pillows are low, the room was clean, however is really hot, the fan is not enough, for some reason there is too much noise at night. The shower was flooding, leaving the bathroom wet and smelly, and it is extremely small. Sharing the bathroom was a really bad experience as the check out is 10am, you will need to wake really early if you want to shower before leaving, I feel we shared the same bathroom as the owners. I asked the owner if we could check out a few minutes later than 10am, but the answer was No, even after explaining my situation I got no answer to my text message. I had to drop off the rented motorcycle before checking out and I got late because of the queue to use the bathroom and had to run back to do the check out at 10am, I just wanted a few minutes to organise myself instead of rushing back to get the luggage.

Leisure Partner

6/10

Pleasant

02 Jun 2024

Javkhara

For some reason you can’t use kitchen, it should be booked separately. Room seems empty no proper table.

Leisure Family

8/10

Excellent

29 May 2024

Jackson

As two young friends travelling we found it perfect for everything we needed. Self check in was convenient and everything was easy to access

Leisure Friends

8/10

Excellent

05 Apr 2024

Verified traveler

Beautiful, spacious room.

By the station so good location but was a little difficult to find. The room was huge and beautiful cannot fault the room apart from it could of had coffee/milk (only had a kettle in the corridor with flavoured tea) only a small negative though. This property is shared bathroom, shared between 3 rooms in total. The bathroom was a good size etc but pleaae be aware that you could have inconsiderate neighbours like we did who where very noisy at 2am coming in and were sprawled out very intoxicated in the bathroom for 45 mins approx even after being told we needed to use the bathroom. However this wasn't the hosts fault.

Friends_and_family Family

6/10

Pleasant

29 Aug 2023

Laura

The property is easily accessible from the train station and the self check in was very convenient. The shared bathroom was always clean and well maintained. The heat in Florence was about 40C and the fan was not strong enough to create some air circulation so the room would become extremely hot. About a 20 minute walk to Santa Maria di Fiore and right in front of public transit.

Leisure Partner

8/10

Excellent

21 Aug 2023

Sachin

Balcony is common with adjacent room

2/10

Poor

18 Aug 2023

Catherine

If you are traveling during summer time DO NOT stay here. It is so uncomfortably hot. We assumed this facility would have AC - it definitely doesn’t. Putting this is the description would go a long way. The owner was nice and provided another fan but that honestly did nothing. The only window we could open was south facing (the hottest window), because we left it open we could hear the noisy trolly all night, we couldn’t use the blackout drapes otherwise we would suffocate from the heat. It was pretty miserable. Simple things could be better: like the coffee being really poor processed quality and not having a hand towel in the bathroom. There was no desk or laptop working area as advertised.

Leisure Partner

10/10

Exceptional

01 Jul 2020

Verified traveler

B&B Cassia upgrade

We booked a room at Novella, but when we arrived we were informed that due to illness, we were going to have a room in a different place. That was fine with us, as we actually ended up being upgraded for no extra cost!

We walked to the other location with the member of staff, who was very chatty and friendly. We had booked a room with a shared bathroom, but received a room with a private bathroom.

Everything was clean and as it should be, and we even had a little balcony, which was lovely.

We only stayed for one night, and everything was fine for us (and great considering the bargain price!), but the actual stay was in 'B&B Cassia'.

Partner

10/10

Exceptional

22 Feb 2020

Becca

Budget Friendly and Super Enjoyable 😁

I really enjoyed this hotel. It was in a great location and had an adorable balcony. They even called us on our way to double check when we would check in 😃 We checked in late around 11 pm and it was fast and easy. It seemed as if there were no other guests so we had lots of privacy with the bathroom and very quiet surroundings.

On a budget and for young people, this place was absolutely perfect. Sure, the buffet breakfast is just little snacks and a coffee pod- but it is better than nothing 😃 The mattress of the bed was the only con- it was very springy and thin.

The receptionist (maybe even owner) was super sweet and allowed us to pay the tax through card on the last day after all because she didn’t want us to waste our travel time finding an atm. She let us check out as slowly as we wanted and told us there was no rush. She was informative and super sweet. She let us leave our luggage for the day as long as we wanted and even gave us a key to come back in. She was amazing 😊

Friends_and_family Friends

6/10

Pleasant

14 Sep 2019

R.

The staff was very friendly and helpful. The breakfast was a big disappointment (it is actually not a breakfast but two \"plastic snacs\").

Leisure Family

4/10

Poor

05 Jun 2019

Gary

We booked 2 Single beds and were provided with a Double. The Continental breakfast consisted of a sweet croissant in a plastic wrapper .. and a coffee pod for a machine in the hallway.

Leisure Friends

2/10

Poor

23 May 2019

Verified traveler

Unfriendly owner, very disorganized. No TV in bedrooms and Buffet breakfast as advertised. Same towels for 3 nights.Outer window pane missing, inner window cannot close properly and freezing in the room. Continuous train noise, could only sleep for two hours. Filthy bath and clogged up shower head, which dribbles lukewarm water. Unreliable bathroom door lock, got locked in for 5 min until rescued. Terrible experience. Would not Recommend it. Should be one star rating, not three. Photos don't tally the experience. TOTAL DISASTER!

Leisure Partner

8/10

Excellent

28 Apr 2019

Jorge

Good Place

Good place near of the tourist sites.... and close to Santa Maria Novella station.

Family

2/10

Poor

24 Apr 2019

renyou

1. Owner charged us with cash since she said that the bank did not accept my Citi bank or Well Fargo bank credit cards.
2. Owen forbidden us to use tape water in chicken, only can use toilet room water to cook hot water.
3. Owner’s big family members shared the toilet and bath shower with three room guests. Very inconvenient.
4. All of windows could not be close, interfere sleep.
5. Seems not knowing how to speak politely. Owner’s attitudes are needed to improve.

Friends

2/10

Poor

05 Apr 2019

Thilagavathy

The most terrible place I had stayed in my life 😡

We only stayed 2days but it was terrible experience. Didn’t have hot water the whole day on day 2. The bathroom and room don’t have proper lock and it’s was very difficult for us to lock. The coffee machine didn’t hv milk. And the worst part is we saw few bedbugs on the bed when we wakeup in each morning. (See pic) my advice please don’t go this place unless you are ok with all this.

Partner

10/10

Exceptional

19 Nov 2018

Lenny

very clean and friendly staff

Family

6/10

Pleasant

04 Nov 2018

Shaun

Like some other reviews have mentioned, we were sent to another B&B 5 minutes down the road as there was obviously no space at Novella Italy. We managed to catch a glimpse of the rooms at Novella Italy when checking out and they looked really good in comparison to what we got which was rundown and dim. Just be aware of this when booking as you might not actually get to stay at Novella Italy. We were only there to sleep but we did feel abit misled. Will probably fork out more money on a hotel if we visit Florence again.

Partner

2/10

Poor

07 Oct 2018

Red

The room has broken light fixtures, door has key that goes through, bathroom stinks, and there was construction outside. Bathroom door was hard to open from the inside, just plain terrible.

8/10

Excellent

04 Oct 2018

Verified traveler

A simple, clean room with HONEST, CARING, People

The hotel owner was a gem. She saved the day. My reservation had
gotten mixed up and it looked like I would be out on the street! She
worked and worked and, with patience, got it all to work out. She was HONEST and KIND and Caring. The place is simple and clean and they are completing new tram lines which will drop you across the street soon.
I would stay there again.

10/10

Exceptional

30 Aug 2018

Gheorghii

wonderfully

perfect, very good service, the room is clean. it is situated 5 minutes walk from the central station

Partner

8/10

Excellent

19 Aug 2018

Gozde nur

A moderate budget hotel. It says \"Free buffet breakfast\" but it is just a fixed breakfast. They offer you one coffee capsule, tea and some packaged products (croissant, jam). (Although I was able to get one more coffee capsule by asking). You shouldn't expect much from breakfast. The other things were adequate considering the price.

Partner

10/10

Exceptional

31 Jul 2018

Alex

Everything was good: arrival was smooth, breakfast was provided, even tea and cake was available any time.

Room is good and clean.

8/10

Excellent

25 Jul 2018

Verified traveler

Nice stay.

Just a few short blocks from central train station and heart of the old city, so can walk to many attractions. Suitable bedroom, with bathroom shared by two other rooms.

4/10

Poor

06 Jul 2018

Jessica

Alright as close to city centre

The hotel was more like a hostel, Shared bathroom, no ac unit so it was disgustingly got every night. We were provided with a fan in the room but this did nothing.

6/10

Pleasant

05 Jul 2018

Verified traveler

needs good plumbing; the wardrobe is useless lacking the rod for hangers and hangers. Other than that is ok.

8/10

Excellent

24 Jun 2018

Verified traveler

Nice clean room, not far from the train station, really good WiFi, lovely lady running the place. Breakfast wasn’t amazing but it didn’t bother us.

8/10

Excellent

03 Jun 2018

Roger Simon Moore

Good service

Good service
Good location

Family

10/10

Exceptional

21 May 2018

Verified traveler

Clise from train station. Very comfortable and Giovanna, she is the owner of this place, helps many things.

8/10

Excellent

09 Apr 2018

Verified traveler

Good value

Great location - close to train station and walking distance to main attractions. Friendly host.

Partner

4/10

Poor

22 Oct 2017

Verified traveler

Room could benefit from brighter lighting and more up to date locks.

8/10

Excellent

20 Oct 2017

Verified traveler

It was a bit tired feeling but the location is great, an easy walk to the train station and the other sites.

Family

6/10

Pleasant

21 Sep 2017

lydia

Room was adequate for what we paid, would only recommend staying 1 or 2 nights and if you just need somewhere to sleep. Was quite noisy you could hear everything through the walls, we had a leaking radiator which was rather annoying also and one of our keys didn't work for the middle door so had to hope someone was in to let us in. But it was overall clean and good location within walking distance to train station and centre of Florence.

8/10

Excellent

01 Aug 2017

Travelingjoe

Ok for layover in Florence

You pay for what you get. The place was nice and just a short walk from the SMN train station. The host of the guesthouse is pretty accommodating. I appreciated the detail of pastries and coffee/tea in her hall. The breakfast isn't really a breakfast per se since its just a packed pastry and she just gives it to you when you check-in and tells you that you can have it whenever. But overall I felt pretty safe and confortable there. It is a pretty modest room and place through.

8/10

Excellent

25 Jun 2017

Verified traveler

Nice budget hotel close to Rome

The check in guy was helpful when we arrived although we never saw him again. Place was very clean and safe.

10/10

Exceptional

28 May 2017

Maria Helene

It is a B&B in an apartment with 3 rooms for guests. All rooms are spacious, mine was in particular. The bathroom was shared. Both rom and bathroom were clean, the bed comfortable. Outside there working on the street which causes loud noise in daytime, but it was quiet in the evening and at night
The accommodation is close to the station and to the city centre, every tourist attraction is easily reachable by foot.
The landlady is very helpful and very nice

8/10

Excellent

30 Apr 2017

Arun

Value for money

Room was as described but the bed was too hard and one very thin & soft pillow each. No wifi .. had to open the window & put my smart phone out to get the wifi signal. Breakfast was superb

Partner

8/10

Excellent

20 Jul 2026

Camille

Hébergement bien, la salle de bain et toilettes se situent à l extérieur de la chambre.
On n’a pas rencontré les hôtes mais la communication par message s’est bien passé.
L’emplacement de l hébergement est pratique pour visiter Florence, possibilité d aller au centre ville à pied pour ou en transports

Partner

6/10

Pleasant

04 May 2026

Allison Andrea

El lugar es tranquilo; sin embargo, está al lado de las vías del metro, por lo que resulta bastante ruidoso. El baño es compartido y, en mi caso, otros huéspedes dejaron su ropa interior colgada, lo cual no fue agradable. En cuanto a amenidades, solo había jabón para manos y papel. La atención por parte del anfitrión fue normal pero falta de buena atención al cliente.

Partner

8/10

Excellent

06 Mar 2026

Esther

La propiedad está muy bien, no es hotel es un departamento, muy bien ubicado y limpio. la única deficiencia es la comunicación con la anfitriona que si no le preguntas, no te dice nada o te lo dice demasiado tarde para los que tomamos vuelos de muchísimas horas. Y la otra cosa mala es que si llegas después de las 10 te quitan las llaves del auto check in (según esto x motivos de seguridad) pero están en una mini caja fuerte, y si ya es autocheck in, no veo el punto de que te quite la llave.

Partner

10/10

Exceptional

13 Feb 2026

Matteo

Tutto ok, per quello che abbiamo pagato non abbiamo avuto problemi

Business Partner

8/10

Excellent

08 Jan 2026

Maria Gabriela

Buena relación costo-beneficio. Fácil de llegar desde la estación de trenes. Acceso a la habitación sencillo.
La habitación es amplia y cuenta con buenas vistas a la ciudad.
El inconveniente es que solo cuenta con un baño para varias habitaciones por lo que tienes que estar al pendiente de cuando se desocupe. Eso puede llegar a ser molesto.

Leisure Family

10/10

Exceptional

14 Nov 2025

Tania

Confieso que tenía miedo, ya que habíamos leído reseñas nada favorables, afortunadamente para nosotras estas no fueron reales.
El lugar estaba super limpio, la atención de lo mejor, si bien el baño llegó a estar con el piso mojado, creo que eso depende más de quienes nos hospedamos ahí, quizá poner un tapete absorbente podría ayudar, pero el lugar a nosotras nos tocó súper limpio.
La ubicación es una maravilla, a 10 minutos caminando del centro.

Leisure Family

10/10

Exceptional

08 Nov 2025

Abdelhalim

C'était bien passé...

Leisure Family

10/10

Exceptional

23 Oct 2025

Helen

Metroen udenfor larmer meget

Self

8/10

Excellent

22 Oct 2025

Sarai

Cerca a la estación tranvía
No me gustó que dieran las indicaciones 2 horas antes de llegar( por lo que pedían pagar el impuesto con efectivo )

Leisure Partner

10/10

Exceptional

18 Oct 2025

Corina Paola

Habitación y baño limpios. Excelente que haya hervidor para preparar mate o té.

10/10

Exceptional

29 Sep 2025

Alicia Beatriz

El lugar agradable, limpio, no tuvimos ningún inconveniente, además bien ubicado.

Partner

8/10

Excellent

03 Sep 2025

Ivan

Pulita un po' di rumore ferroviario ma dopo le 00.00 tutto tranquillo gentilezza cortesia pulita

6/10

Pleasant

27 Jul 2025

Dominique

Les informations ont été compliquées pour pouvoir récupérer la chambre

Partner

6/10

Pleasant

14 Jul 2025

Elisa

Das Zimmer war gut ausgestattet und die Lage war gut. Die Türen waren sehr laut und es kann zu unangenehmen Situationen kommen, da nur ein Bad zur Verfügung steht.

Leisure Partner

6/10

Pleasant

29 Jun 2025

josefina

Cumple con todo lo que necesitábamos, pero la atención creo que fue poco amable, le pregunté si podíamos dejar las maletas un tiempo extra y su respuesta no fue nada amigable, yo siempre pregunto con educación. Habían tazas de cafés en la pieza, una tenía una araña muerta y un poco sucias, las almohadas básicamente no eran almohadas, pero son detalles si buscas algo cómodo. La ubicación buena y de todas formas hacer el check in fue súper fácil, pero creo que el trato no fue el más gentil.

8/10

Excellent

16 Jun 2025

Martina

La posizione l’abbiamo trovata comoda per il fatto che siamo andati al Firenze rock, che è stato facile da raggiungere a piedi.
10 minuti a piedi dalla stazione dove si possono trovare poi i mezzi per muoversi a Firenze.
Personale sempre pronto a rispondere hai messaggi.
L’unica pecca è che non c’è il condizionatore ma solo un ventilatore.

Leisure Friends

10/10

Exceptional

13 Jun 2025

Fabio

Molto valido, soggiorno davvero piacevole.

Leisure Friends

10/10

Exceptional

28 May 2025

Juan

Todo bien !

Leisure Partner

2/10

Poor

23 Apr 2025

Nadine Anje

Accomodation was fine, but the loud sounds kept us awake. We tried to address this problem but got blamed by the host instead.

Leisure Family

6/10

Pleasant

20 Apr 2025

Adriana

La struttura è carina, la camera è spaziosa e il bagno abbastanza grande, solo che essendo in comune bisogna trovare persone civili. Il problema sono i dintorni della struttura non proprio dei migliori. Essendo una struttura self check-in non c’è stata molta comunicazione o grandi servizi offerti.

6/10

Pleasant

06 Apr 2025

Roberto

Struttura ottima per la pulizia servizio non c'è personale ma è accogliente e il personale gestisce dal telefono tramite whatsapp con indicazioni molto chiare e ci sono solo 2 oriblemi un po di rumore della tramvia e c'è solo un bagno in comune che purtroppo per andare in bagno ho dovuto aspettare 40 minuti perché c'era un'altro cliente che l'ha presa molto comoda a fare la doccia .. poi per il resto tutto bene e molto accogliente..

Business Self

10/10

Exceptional

22 Mar 2025

Giuseppe

Una struttura semplice adatta a chi non chiede molto ,la consiglio!

10/10

Exceptional

04 Mar 2025

Yeily

Les indications sont donnés en avance et si tu as questions ils vont répondre vraiment vite.

Leisure Self

10/10

Exceptional

07 Feb 2025

KARLEM

Excelente
Solo es que se comparte el wc y la regadera con otras habitaciones

Leisure Family

6/10

Pleasant

27 Dec 2024

Anthony Jhen

The room was great. It had heating, a comfortable bed, clean towels, and clean sheets. The room itself was quite spacious and comfortable. The only downside was the other guests. I never saw them, so that was fine, but at 6 a.m. on the days I stayed, they were up, opening and closing doors, and walking heavily. It's quite unpleasant when you're trying to rest.

Leisure Partner

2/10

Poor

18 Oct 2024

Adrian

Deja bastante que desear sobre todo en cuanto a la atención recibida y la manera de dirigirse a los clientes... es un sitio al que no recomiendo ir y por supuesto al que no volveremos cuando vayamos a Florencia. Complimenti Giovana non hai potito farlo peggio ;-)

Leisure Partner

6/10

Pleasant

29 Sep 2024

Estefanía Belén

El alojamiento está muy bien en relación al precio. Es muy bonita la habitación y se mantiene la limpieza muy bien. La ubicación está bien si te manejás en tren porque está cerca de la estación, aunque hay que caminar bastante para llegar a la zona céntrica de Florencia.
No está bueno que solo haya un baño compartido entre 4 habitaciones porque casi siempre está ocupado.
Sugeriría modificar el método de Check-in, ya que nadie nos recibió y las indicaciones para realizarlo no estuvieron claras. Cualquier problema que surja, nadie está para ayudarte.

Leisure Partner

8/10

Excellent

10 Sep 2024

LUIS ARTURO

Habitación muy oscura y no tiene aire acondicionado. Baño regadera muy pequeña.

Leisure Partner

6/10

Pleasant

07 Jul 2024

Luiz Antonio

Struttura va bene ok, però da parte interna del letto non aveva aerea condizionata oppure almeno uno ventilatore che faceva il vento proprio, appena uno solo che faceva più umore che vento.

Leisure Family

6/10

Pleasant

06 Apr 2024

mattia

Struttura comoda per la vicinanza dal centro della città,pulizia sufficiente,colazione praticamente mai fatta. Nel complesso ,consigliata a persone giovani e dinamiche,disposte a condividere il bagno con degli sconosciuti.

Leisure Friends

10/10

Exceptional

15 Mar 2024

Giovanni

Pulito e confortevole come le altre volte nelle quali vi ho soggiornato.

Business Self

8/10

Excellent

02 Jan 2024

Douglas

Bom custo benefício.

Atendeu as espectativas, acho que foi um bom custo beneficio.
Unico ponto que é um pouco chato é o banheiro compartilhado, mas faz parte, o custo vale este transtorno.

Partner

4/10

Poor

01 Jan 2024

Aurora

personale non presente fisicamente.
dovete prestare, sopratutto per il check in, attenzione all’orario prestabilito perché non essendoci nessuno ad accogliervi, risulta tutto molto complesso.
Risulta poco chiara anche la modalità di svolgimento della colazione. Nessuno è lì, quindi l’unico modo per chiedere informazioni è chiamare (se rispondono!!).
Non è un Hotel B&B, ma è un appartamento con tre camere, condiviso con altre persone e avente un unico bagno comune fra tutte.
Il prezzo speso non vale la qualità.
L’aspetto positivo è che, nonostante la non presenza del personale e non sempre disponibile, per messaggio sono stati gentili.

2/10

Poor

09 Nov 2023

Verified traveler

If you want to ruin your trip, just book this hostel.
Very rude and arrogant host will greet you with full of sarcastic and impolite attitudes. Maybe old lady wants to fight with her customer, and it is her only hobby.

She made my trip horrible, and i seriously never come back to florence due to her!!
Never recommend

6/10

Pleasant

01 Nov 2023

Ayako

お部屋は広くて綺麗でした。

Leisure Partner

8/10

Excellent

25 Oct 2023

Rosa

Nonostante il bagno fosse in comune devo dire che ho trovato persone che come me amavano la pulizia… sono soddisfatta

Business_and_leisure Family

8/10

Excellent

22 Oct 2023

Moreno

Struttura molto comoda, silenziosa , e pulita vicina al centro città e ai mezzi di trasporto.

Leisure Self

10/10

Exceptional

19 Oct 2023

Xinia

Excelente

8/10

Excellent

15 Oct 2023

Michael

I felt like when you go to Mack Donald's, you don't get what you see in the menu, you get an approximate... So, for the price we payed was OK and the location was also very good but you get another expectation from the pictures you see from the page reservation, that's why I compared with Macdonalds.

Leisure

8/10

Excellent

13 Oct 2023

Ignazio Luigi

Proper and functional nearby public transport

Leisure Self

10/10

Exceptional

06 Oct 2023

Bianca

Mi è piaciuta molto la struttura, soprattutto l’aspetto vintage dell’edificio e della camera. Molto silenziosa, minimal ed elegante, la stanza era molto sicura e la vista dal balcone molto bella. Ho apprezzato soprattutto la vicinanza alla fermata del tram che mi portava in centro in pochi minuti.

Leisure Self

10/10

Exceptional

25 Sep 2023

Sara

Struttura a 5-10 minuti dalla stazione di Santa Maria Novella.
La stanza era ampia e pulita. Il bagno in comune un po' piccolo ma pulito e fornito di tutti i servizi compreso il phon

8/10

Excellent

20 Sep 2023

Adan

Good

Leisure Partner

8/10

Excellent

07 Sep 2023

Karl

Food price and Food Location

Leisure Friends

8/10

Excellent

05 Aug 2023

Rosaura Patricia

👍

10/10

Exceptional

07 Jun 2020

Verified traveler

Ottimo B&B, personale gentilissimo e disponibile. Avevamo prenotato una camera con bagno in comune ma, avendo disponibilità, ci hanno ospitato in una camera con bagno senza costi aggiuntivi. Consigliato

Leisure Family

4/10

Poor

01 Feb 2020

Verified traveler

Un b&b agghiacciante, alle 4 di notte dalle altre camere degli ospiti o dei padroni stessi, cane che abbaia, bambino che piange, una coppia che parla ad alta voce. Ho dovuto battere sul muro più volte ma non accennava o a, smettere. Porte vecchissime che facevano un rumore assordante quando si aprivano e chiudevano. Di prima mattina comizi nel corridoio parlando con la vicina, anch'essa proprietaria di un b&b nel palazzo che si lamentavano delle recensioni. Ah, per la colazione i biscotti che erano in bustine monoporzione erano immangiabile, guardando nel retro scadevano dopo 2 giorni. Un incubo.

Leisure Self