Name: Popartment
Address: via Alfredo Catalani, 13, 13, Florence, 50144, IT

10/10

Exceptional

03 Jul 2026

Oscar

Amazing location! The room was very clean, comfortable, and well maintained. The staff was incredibly kind and friendly, and they gave us great recommendations on where to eat and places to visit. They were always happy to help and made our stay even more enjoyable. We will definitely stay at this hotel again on our next visit to Florence!

Family_with_children

10/10

Exceptional

25 Jun 2026

Renee

Great staff, very helpful and polite.
The room size exceeded our expectations especially compared to most other stays in Europe which can be quite small. It was clean and comfortable and even came with a small welcome token which they are not obliged to do but a lovely gesture!

Partner

10/10

Exceptional

09 Jun 2026

Lizbeth

Great location and very spacious! Wonderful staff.

Friends

8/10

Excellent

07 Jun 2026

John Raymond

So the apartment was outstanding for the money, spacious, clean, comfy, great layout and facilities.

HOWEVER breakfast was a total farce! You get a voucher to take to a local bakery that doesn’t speak a word of English and you have an awful selection of pastry options. Bakery is a block away. Worst thing was the final two days they refused to give us our breakfast via our vouchers and ruined the experience. Point blank refused for no reason we could understand. Really odd.

Would definitely use Popartment again but never pay for the breakfast option

Partner

10/10

Exceptional

18 May 2026

Niral

We took a 1 bedroom apartment got a terrace apartment, which was very spacious clean and just amazing. Our kid had his own seperate room we had 1 to ourselves which was completely unexpected. Very safe and absolutely clean. Will definitely stay again. Spent 2 nights.

Family_with_children

10/10

Exceptional

09 Jan 2026

Sylvia

Great location near a tram stop.
The room was spacious, kitchen was nice perk.
Staff were friendly.

Friends_and_family Family

6/10

Pleasant

01 Jan 2026

Haekyu

So so

Business_and_leisure Family

10/10

Exceptional

09 Oct 2025

Cristina

Nice place to stay

I love the place. I booked an apartment with 2 rooms. It was very clean and has a lot of space for 3. One bathroom. The property is really close to a tram station, and it was easy to move around. Very easy to arrive from the airport. Just have to cross a steet from the tram. There is no reception 24h, mind that. The only difficulty I had was to find a nice restaurant near that was open on monday night. But I took the tram and found a nice place. The tram costs 1,70 euros/trip. There is no garage to park a car and the street is full.

Friends_and_family Friends

10/10

Exceptional

06 Oct 2025

Trisha

We loved this place! It is in a perfect location, outside of the city center but very close to the tram/subway. The staff were super friendly and helpful. They stored our luggage for us as our train out was later in the day, a lot later than check out. The rooms were clean and roomy. They helped us take our luggage to our room. It was nice having two bedrooms and we had a small patio. They had coffee and water in the room and told us that we were welcome to all of it at no additional charge. I have absolutely no complaints about the facilities and would definitely stay here again if I am ever back in Florence. My only suggestion would be a later check-out time, at least 11:00. The check-out time was at 10:00 and several guests were all in the lobby at the same time trying to check-out right at 10:00.

Friends_and_family Family

6/10

Pleasant

03 Oct 2025

Manoel

Front desk employee not friendly,

Family

10/10

Exceptional

18 Jul 2025

MA ARLENE

Excellent location, very close to tram. Nice spacious room with mini kitchen.

Leisure Family

10/10

Exceptional

11 Jul 2025

Jane

Affordable, Clean and Great Location

This little apartment was just the right amount of space for our 3 night adventure in Florence. It was nice to relax in the living area at the end of a long day of touring, although it would have been nice to use the TV but no instructions were left to know how to operate it. The kitchen was simply but adequately supplied but we only used it for snacking and wine. The beds seemed too firm but were surprisingly comfortable. Our only complaint was the skylight directly over the beds that had no covering so it was bright. The price is very affordable and the location was perfect; less than a 5 minute walk to the Tram. We would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Melissa

Great location. Helpful, friendly staff. Clean and comfortable.

Leisure Family

10/10

Exceptional

05 Jul 2025

Adam

I loved the room and service, the emergency telephone is also very helpful if you happen to forget a passcode or your card.
It would be best if you could also get an email or message with what the code

10/10

Exceptional

29 Jun 2025

Robert

Great experience with staff. Very responsive and helpful. Excellent accommodation.

6/10

Pleasant

22 Jun 2025

joanne

The hotels.com overview suggests contemporary and instead it was basic and industrial with inadequate toiletries and TP. Currently we are paying the same amount for an equivalent stay in Rome. The difference in properties is stark - the PopArtment in Florence did not meet our expectations. Their spacious rooms/apartment for Italy might be too much to keep clean - there were dirty spots in the kitchen, greasy finger prints around door openings and the tile floors were sticky and dusty. A syrupy spill by bedside table could have been there for a while. The hotel management had lots of rules and seemed to operate the hotel more like a hostel.

Partner

10/10

Exceptional

05 Jun 2025

veer

Great service though out.

Partner

10/10

Exceptional

23 May 2025

Alice

Great place! Allowed us early check in and gave us a pack of snacks since we had an early train the next morning

Leisure Friends

10/10

Exceptional

10 Apr 2025

Randall

Family trip

Spacious, clean and comfortable room. Staff was friendly and knowledgeable about the area. The courtyard was a comfortable place to relax outdoors. Nice and quiet neighborhood, but walking distance to cafes. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

04 Apr 2025

May Aloha

Very nice place to stay. Jojo at the front desk was so helpful and welcoming! Location is not in the busy area of the city.

Leisure Friends

8/10

Excellent

03 Apr 2025

Lusine

Good

8/10

Excellent

02 Apr 2025

Karen

Nice Apart Hotel just 15-16 min walk to the train station. Very quiet place near the tram station.

10/10

Exceptional

31 Mar 2025

Justina

Love our stay

8/10

Excellent

27 Mar 2025

Novenia

Friendly staff

Leisure

10/10

Exceptional

26 Mar 2025

Alariyah

It was very nice and the front desk was super helpful and friendly. I really loved this hotel and I will be back. The rooms were clean and inviting.

Leisure Friends

6/10

Pleasant

26 Mar 2025

Carlos

The property lacked Iron an Ironing boards in room. Inconvenient to go to laudry room to Iron clothing. Appreciated having laundry facility but cost to dry was to expensive. A/C didn’t work and everywhere was hot.

Leisure Family

8/10

Excellent

25 Mar 2025

Terrance

Convenient location and very roomy. Everyone was helpful and accommodating.

Leisure Family

6/10

Pleasant

16 Mar 2025

Jeremy

The decor is a cool retro chic. A throwback to the 1960s or 70s. However, the mattresses feel like a throwback to the Stone age. Not surprisingly in Florence, off street parking here is nearly non-existent.

Leisure Family

10/10

Exceptional

11 Mar 2025

Meagan

A nice clean spacious option very close to transit and a 10 minute ride from the city centre. Staff were very helpful and accommodating. Rooms are spacious and clean. Everything we could need.

6/10

Pleasant

25 Feb 2025

Claudia

A practical option for a quick stay. Staff was friendly and helpful, parking was available and the hotel is close to the tram station that takes you into town, which made it very convenient. The property needs some freshening up but overall, good value for the stay.

Leisure Family

10/10

Exceptional

25 Jan 2025

Naael

Good location clean and big rooms

The location is very good, 15 mns walk to city center, they have parking spots, the room is very big and clean
Highly recommended

Friends_and_family Friends

10/10

Exceptional

14 Jan 2025

Halyna

Great weekend

Great location, walking distance to historic city center of Florence, helpful staff and amazing apartments. I would consider to stay here one more time and for sure for longer time.

Partner

8/10

Excellent

03 Dec 2024

rehanna

Nice place to stay
Walking distance to the tram station
Enjoy Florence

10/10

Exceptional

01 Dec 2024

Beverly

Very nice place, not too far from train station but a further walk to most places. Not many places to eat around but we walked about 20 -30 mins and found something.

Leisure Family

10/10

Exceptional

29 Nov 2024

Janice McGee

The apartment was very clean and spacious. If we had stayed 3 weeks in a hotel, we would have been piled up and miserable. But here, we had room to store our clothes and plenty of room to move around. We found everyone that worked there to be helpful and kind.

Leisure Partner

2/10

Poor

06 Nov 2024

Boping

I stayed 2 days there. The unit of the property is big, and with the kitchen. The location is good (close to the central train station). But the breakfast is just a cup of coffee and a piece of croissant, call a snack, not a real of breakfast. My experience with the staff was disappointing. I booked a three-day for three families. When we arrived and we were told that one unit was leaking and arranged one family to another hotel far from city (close to airport) without any compensation (we paid high price in order to aviod traffic and close to the center of the city and group together). The reception staff was incredibly rude and made us feel very unwelcome and sounded racist. when ohter client check-in late, the unit is still avariable, just because of us looks like oriental people. Very dicriminatory and it's not based on first coming first serve...

Leisure Family

10/10

Exceptional

26 Oct 2024

Jianjian

Great place for families.

Leisure

10/10

Exceptional

08 Oct 2024

Juhn

Spacious and kind

8/10

Excellent

16 Sep 2024

Karen

Great location with huge rooms and super close to the train station!

Leisure Family

10/10

Exceptional

22 Aug 2024

Angela

Great property. Spotlessly clean, quiet and very comfortable beds. Great for families.

Leisure Family

10/10

Exceptional

21 Aug 2024

Mohamed Manesh

Nice rooms , very clean and nice staff. Only caveat checkout time is 10 AM

Leisure Family_with_children

8/10

Excellent

14 Aug 2024

Warren

An good spot. Big rooms. Good common area. Close by to train to airport and city center.

4/10

Poor

10 Aug 2024

Pranav

I recently stayed at this hotel, and while the rooms were perfectly fine—clean, comfortable, and well-maintained—my experience with the staff was disappointing. I requested something as simple as an extra towel or a tiny shower gel, I was met with disapproving looks, as if I had committed some sort of crime.

In particular, Andrea was incredibly rude and made me feel very unwelcome and sounded racist . A little bit of friendliness and understanding from the staff, especially Andrea, would have made a huge difference in my stay. Unfortunately, this kind of attitude overshadowed what could have been a much more pleasant experience.

6/10

Pleasant

10 Aug 2024

Pranav

I recently stayed at this hotel, and while the rooms were perfectly fine—clean, comfortable, my experience with the staff was disappointing. I requested something as simple as an extra towel or a bottle of shower gel as they keep super tiny ones for entire 2 day stay with 2 people , I was met with disapproving looks, as if I had committed some sort of crime.

In particular, Andrea was incredibly rude and made me feel very unwelcome and racist. A little bit of friendliness and understanding from the staff, especially Andrea, would have made a huge difference in my stay. Unfortunately, this kind of attitude overshadowed what could have been a much more pleasant experience. So if u r of a different skin color then white think twice before booking .

Leisure Family

10/10

Exceptional

09 Aug 2024

Ka Leung

The room is big, clean and with high ceiling. The staff are nice and helpful. Breakfast is good.

Leisure Family_with_children

6/10

Pleasant

05 Aug 2024

Deborah

Building itself was clean but very bare and sterile. Was tricky to find and parking
was very limited. Staff were nice!

Leisure Family

10/10

Exceptional

04 Aug 2024

William

The room was very spacious and overall a great place to stay during our time in Florence. Very close to the tram which either takes you to the airport or the city centre in under 30mins.

The staff were extremely helpful throughout our stay, which we appreciated.

Leisure Partner

8/10

Excellent

29 Jul 2024

stephane

Very nice hotel.

Very nice and clean hotel. Room is very big and spacious. Staff was very friendly. The only thing that we didn’t appreciate was the fact that we booked a room with a kitchenette and after we booked we got an email saying that if we used the kitchenette, we would be charged 28€. Seems a bit weird. Also, check out at 10 am. A bit early.

Partner

10/10

Exceptional

24 Jul 2024

Lusine

The room was very clean and large,and also has a kitchen, enough for four people. Area was 10 to 15 min away from train station, bus stop, and center. I recommend this place.

10/10

Exceptional

20 Jul 2024

Melissa

There is a grocery store that is a 3 minute walk and a kitchen with a fridge and microwave which was nice to have. There were also bottles of water in the fridge when we arrived which was a nice surprise. We arrived after 8pm due to train delays and the staff was in communication with us to ensure everything was ready when we arrived and it was fast and easy to check in.
It was a quick and easy 15 minute walk from the main train station but we also utilized the tram which is 1.75€ for 75 minutes and right around the corner (3 minute walk, from the hotel.
The staff were kind and even gave us a bike to use one day when we needed to get across town for something.
I would definitely stay here again.
The only down side was laundry was 8€ to use the washer and 5€ for the dryer which only went 15 minutes at a time.

Leisure Family_with_children

10/10

Exceptional

19 Jul 2024

Rosanna

Property very clean & friendly. Very helpful when we ask about site seeing. Overall a great experience!! Totally recommend this place!! Ciao for now 🇮🇹

Leisure Family

8/10

Excellent

09 Jul 2024

Verified traveler

Decent stay

We only stayed for the night. The apartment was spacious and clean. It was further to the train station than we had gauged and there wasn’t much real close as far as food, etc. we walked about a mile to eat dinner and it is a high traffic area. If you are staying in Florence for awhile, this is probably a good choice because of the apartment size. The bed was very firm, but most the places we stayed in Italy tended to have firm beds.

Friends_and_family Family

10/10

Exceptional

06 Jul 2024

Alexis

Amazing

10/10

Exceptional

25 Jun 2024

sunkyoung

트램정류장 코앞이고 공항 기차역 다 한번에가서 무거운 짐 들고 너무 편하게 이동했어요. 룸컨디션도 너무 깨끗하고 좋고 주방이 딸려있어서 매일 저녁은 숙소에서 먹으면서 쉴 수 있어서 너무 좋았습니다. 이번 유럽여행중에 가장 만족했던 숙소에요!

Friends_and_family Family

6/10

Pleasant

21 Jun 2024

Anita

Great size apartment rooms. Good size living area and king size beds. Great for family. Basic room, hotel has no.facilities.

Breakfast included and they delivered to your room daily.
Wish they has more variety though.. miffins or toast or even a hot breakfast
croissants daily can get a bit tiring.
Plus they were not very fresh. However, it was included so you get what you pay for.

Nothing much around the area but a great little restaurant recommended by staff and that did not disappoint. A poplular.pizza place and a few sandwich places. All delicious.

Leisure Family

10/10

Exceptional

20 Jun 2024

Luis

Staff very friendly and helpful

Partner

10/10

Exceptional

13 Jun 2024

Susan

The rooms are basic, very clean, with good linens and towels and plenty of hot water. It is a short walk to the tram stop into Central Florence or to the airport, and there are some nice restaurants and shops a few blocks away. The staff was pleasant and helpful.

Leisure

10/10

Exceptional

04 Jun 2024

John

Great but a hob would have made it greater

Great from start to finish, though I would have expected a hob. Only a microwave combo to cook in is rather limiting

Partner

8/10

Excellent

01 Jun 2024

Brian

Good access to old town

Leisure Family

10/10

Exceptional

31 May 2024

robert

Top spot near town.

An excellent location, less than 10 minutes from Snata Maria Novella by tram, the stop is 2 minutes away. Also, a lovely little area about 2 or 3 hundredeeters away with shops, bakery, bar/restaurants if you don't fancy going into town.
Everyone we met was lovely and helpful from check-in to check-out. The apartment we had was on the top. Floor and had a tiny little terrace which was lovely for having coffee in the morning. The apartment was spacious, nicely laid out, plenty of wardrobe space, and the bed was big and comfy. Our son slept on the sofa bed which was also comfortable.
The only slight issue was that although there is a kitchen in the apartment, it is just a microwave, and if you want to cook at all (we made breakfast every day) it costs extra to get an induction hop plate and a couple of saucepans, but it costs very little really.

Friends_and_family Family

10/10

Exceptional

04 May 2024

Cheri

This was a nice place to stay just a simple bus ride to historic town center. We had a very spacious apartment. There were wonderful dining options just around the corner. We would stay again

Leisure Partner

10/10

Exceptional

29 Apr 2024

MaryAnn

We loved how convenient it was to the Tram. Just walk across the street! Also loved the local places to eat just around the corner.

Leisure Family

10/10

Exceptional

14 Apr 2024

Rubinder

Very nice and spacious apartments. We had a unit with a shared patio. Beautiful, quiet neighborhood with a quick 10 min tram to city centre. Cafe’s and restaurant is just a 2 min walk.

10/10

Exceptional

05 Apr 2024

leila

Very convenient and clean place
The breakfast was very simple but good
We recommend this place to stay
It was close to transit station

Friends_and_family Family

2/10

Poor

29 Mar 2024

Alaiki

I was not able to stay at this property. The unit I was assigned was not as pictured. The sofa bed was not a sofa bed it was a chair bed and the mattress was thin as cardboard. I was place in a unit on the ground floor, my preference would have been a room on a higher floor but I was told all rooms were taken. Upon entering the room, I checked the doors leading out to the terrace. The doors did not lock! When I presented my concerns to Simona at the front desk, she was rude and did not offer any solution. She wanted me and my family to stay in the room until another potentially became available. My family and I were in a foreign country and we were not willing to risk our safety. We had to leave this property immediately for one that was safe and suitable.

Leisure Family

4/10

Poor

16 Mar 2024

George

The staff is very rude and the rooms are pretty small. Not a pleasant stay.

Leisure Family

2/10

Poor

13 Mar 2024

Jaesun

I spent two nights at this hotel, which was a very special experience for me. I had paid the full amount in advance, but upon check-in, the staff informed me that I needed to pay extra for my child. Despite having already paid an additional charge for my son as indicated on my receipt, they issued a separate invoice for 80 euros.

On the second day, I requested additional towels from the front desk. The staff member rudely informed me that there would be an extra charge for the towels, stating, 'We do not provide housekeeping services like other hotels!'

These two incidents made me feel uncomfortable and dissatisfied. As a result, I hurriedly checked out on the morning of my last day.

Leisure Family

10/10

Exceptional

07 Jan 2024

Franklyn

Excelente el servicio del gerente, nos ayudó mucho que tienen lavadora y secadora, el tranvia esta bien cerca

Leisure Family

10/10

Exceptional

03 Jan 2024

gilberto

Very Satisfied with the service

Leisure Family_with_children

8/10

Excellent

10 Dec 2023

Michael

Spacious nice apt decent beds add on fees

Spent 4 nights in Florence so preferred an apt with the option of making some meals, washing some clothes, stretching out.
Nice apartment, full of light, spacious, pleasant,, good shower, kitchen had all needed, bed comfortable, WC good & language setting on the TV switches shows to original lang. Bakery, restaurants, market within 5 min.
Excellent communal areas: really nice interior courtyard & very nice lounge (good for big groups!)
Staff were friendly, welcoming.
However, some things that should be noted:
(1) 5-10 min farther out from the historic center than we would have liked. If you're a walker, not bad. Coming from airport or train or bus easy to reach via the tram system: 2 blocks from the building. But it's a 20 min walk to he heart of the historic area, not easy to go back for a quick rest between activities. The walk at night isn't great (not very bad, just not great) Check Google Maps for where you'll want to spend time.
(2) We got a unit with a kitchen: be aware (unique in our experience!) they charge 28 Euros for using the kitchen! Does not appear in the description, only in the fine print in the fees list (along with the parking fees) They waived the fee after discussion, because 4 nights? But if you're only staying for 2-3 nights, be aware of the extra euros you'll pay.
(3) Laundry facilities are available - we didn't use them as the fees for the washer & dryer were higher than other places we've stayed and didn't need it as we'd just had that elsewhere.

Partner

6/10

Pleasant

17 Oct 2023

Kerolous

Our apartment didn’t have a stove top that was promised in the Expedia description or a full sized fridge. Lots of mosquitos in the hallway and elevators that made their way to the room.

Leisure Family_with_children

8/10

Excellent

29 Sep 2023

elias

Love the hotel and location

Leisure Family

10/10

Exceptional

26 Sep 2023

KRISTINE

Nice apartment. Very spacious with King size bed, kitchen, and a little balcony. Very close to REDI tram stop. Easy to get to/from Santa Maria Novella train station/downtown. Don't wait in line for a taxi for 12 euros take the T2 tram to REDI stop for 1.7 euros! Then a 4 minute walk to Popartment. Easy to drag your luggage along those sidewalks too. Trams stop is to the right when you exit the train station. Girl at the desk was informative as well. Highly recommend!

Leisure Family

8/10

Excellent

14 Sep 2023

Wendy

Spacious out of town pad

Huge rooms which is nice when travelling with friends
Although out of the main centre the tram makes it convenient
Nice outdoor area if you choose a downstairs room

Friends_and_family Friends

10/10

Exceptional

21 Aug 2023

Verified traveler

Enjoyable stay

We truly enjoyed our stay. The apartment is impecable, very comfortable and rhe staff is friendly and welcoming. The lady at reception speaks Italian in such an animated way that even if you don't speak a word of it you can understand everything she says. The location is outside the tourist area but 3 stops by tram will take you there in no time.

Friends_and_family Family

8/10

Excellent

17 Aug 2023

Deep

It’s clean place, there’s tram station across the place so you can take that to go to main Florence train station or city Center (10 mins) some bathroom lights weren’t working but we didn’t bother complaining as it’s not big issue for us. It’s a good alternative for anyone who doesn’t want to splurge on high end hotels. One tip to future customers: call the hotel directly and confirm your reservation as we had a hiccup there, Expedia didn’t notify them or some miscommunication that we almost didn’t get the room however Popartment had one room available so gave it to us. Other than that it’s a good place to stay . Also, confirm whether kitchen is allowed to be used for free or if there’s extra charge .

Leisure Partner

10/10

Exceptional

18 Jul 2023

Sara

Super spacious, close to the tram, air conditioning was amazing especially with the heat wave!

Leisure Friends

10/10

Exceptional

14 Jul 2023

Lonnie

Great hotel, huge rooms, perfect for 2 couples with 2 separate bedroom spaces. One in the main area, one upstairs.
Easy access to tram to go to the city centre, train station or airport.
Super friendly and helpful staff.
Great value - highly recommended!

Leisure Friends

10/10

Exceptional

05 Jul 2023

Yisell

The room was in great conditions, super clean and confortable. The staff was very kind and the communication was very good, I’m really happy to have chosen this place to enjoy Florence.

Leisure Family_with_children

8/10

Excellent

01 Jul 2023

Donata

Convenient location, close to old part of Florence

This is a small family (guessing) hotel. Not luxurious, but has all you need and location is only few stops from the old Florence and the SMN train stationand close to the tram stop. It was clean.

Friends_and_family Family

10/10

Exceptional

28 Jun 2023

Ricardo

I recently had the pleasure of staying at Popartment during my visit to Florence, and I must say that it exceeded all my expectations. From the moment I arrived until the time of my departure, every aspect of my stay was exceptional. I am delighted to share my positive experience and highly recommend Popartment to fellow travelers.

One of the standout features of Popartment was the excellent rooms. They were not only spacious but also incredibly comfortable. The size of the rooms was generous, providing ample space to relax and unwind after a day of exploring the city. The beds were of superior quality, offering a blissful night's sleep. I truly appreciated the attention to detail in ensuring the comfort of guests.

Leisure Family

10/10

Exceptional

20 Jun 2023

Danika

Absolutely Recommend

After paying closer attention to the GPS, we drove right up to the building. There was parking available for our personal vehicle.
We had a lovely 2 bedroom apartment with a pull-out sofa to accommodate the people in my family. The room was clean with 2 air conditioning units. We felt very safe in the building and the room. We chose to have the breakfast, delicious croissants with your choice of drink. They were delivered to our room!
As far as getting to the big highlights of Florence, you are about 200 meters from the tram to take you into the city center. It could not be easier.
Honestly, if we get back to Florence, PopArtment would be my first choice in hotel. Quiet neighborhood and fabulous front desk staff in the evening and the morning.

Friends_and_family Family

10/10

Exceptional

18 Jun 2023

Greg

Large Studio, small refrigerator and kitchen. Newer construction.

10/10

Exceptional

09 Jun 2023

Eduardo

Super comfortable and clean. Excellent attention at check in/out. Breakfast was also fresh. I will stay again there.

Leisure Family

8/10

Excellent

30 Dec 2022

kurt

Fun stay in Florence

Great place to stay. Breakfast was lacking.

Friends_and_family Family

4/10

Poor

07 Oct 2022

Verified traveler

Second time staying here and it was disappointing due to the cleanliness. Large blood stain on the sheets was kind of a shock. Bed sheets were nicly made so the housekeeping made the bed knowing that there was a 4\" diameter blood mark. They did change the sheets quickly, but still not good. I will not be returning.

Leisure Friends

10/10

Exceptional

04 Oct 2022

richard

Friendliness of the staff, cleanliness of the property, and proximity to the popular spots.

Leisure Family_with_children

8/10

Excellent

22 Sep 2022

Michael

Nice airy room with really high ceilings

Self

10/10

Exceptional

16 Sep 2022

Louise

Staff very friendly. Great location

Leisure Partner

10/10

Exceptional

04 Sep 2022

Lisa

GREAT STAY

BRILLIANT, THE CHECK-IN WAS FAB AND GAVE SUPER ADVICE ON HOW TO USE THE PUBLIC TRANSPORT. CAR PARKING OFF-ROAD IS TIGHT BUT AGAIN WAS GIVEN GREAT HELP IN PARKING.

Friends_and_family Family

8/10

Excellent

20 Aug 2022

Emmanuel

Very clean property, very spacious and comfortable apartment and very friendly and helpful staff. We enjoyed our stay there. There is only one washer for the entire property and it is only opened from 830am to 1030pm, so if others want to use it as well, it might be difficult to do your washing (although we did not run into this problem). The property is a bit far from the city center (20min by foot) but the tram is really close. Overall, it is a good place to stay as it has a lot to offer.

Leisure Family

10/10

Exceptional

11 Aug 2022

Verified traveler

Very pleasant stay

Travelled with our 3 kids and stayed for 3 nights. Very pleasant and comfortable stay. Our appartment had a very large room with a huge bed, a second room with a single bed and a couch that converts into a bed in the living room. We had a kitchen and a table to eat breakfast in the appartment. We also used the washing machine and dryer in the building. Staff was pleasant and helpful. There is a tram stop just a few minutes away. Would stay there again for sure

Friends_and_family Family

10/10

Exceptional

04 Aug 2022

Ajit

Excellent property. Parking was a bit of a challenge but found local nearby paid parking. Great location, clean and very roomy.

Leisure Family

10/10

Exceptional

03 Jul 2022

Young

Able to use kitchen utensil

Leisure Family

6/10

Pleasant

17 Jun 2022

Jozef

Average property. I expected much better accommodation for the price I paid. If I compared this with the other properties I stayed at it was lacking some services. My stay in Italy was fantastic, I travelled and visited a couple of medieval towns. However, this property did not fulfill my expectations . Neighbouring property staff wakes you up around 3 a.m. in the morning with trolleys banging outside as they are bringing clean bed linen for nearby hostel.Reception Staff should speak better English as this is a crucial aspect to communicate clearly and effectively. I would advise everyone to find something more cheaper and closer to the Center as this will be more beneficial for the tourist . I was originally planning to book a different property nearby city Center . However, it was sold out. Please book your trip earlier as you will have better options to choose the right accommodation matching your requirements .

Leisure Self

10/10

Exceptional

09 Aug 2020

Verified traveler

Perfectly happy

Very good place, host were great and hand taken extra measure to be clean and germ free. Nice walking distance to Florence . Great hotel

Partner

6/10

Pleasant

20 Dec 2019

Verified traveler

It is conveniently located near a tram station. Not too far from main attraction.

Leisure Family

10/10

Exceptional

16 Dec 2019

Stacey

What a gem of a property located just outside of the city core. So close to transit and you have all the amenities of your home placed within a very spacious apartment. The staff were super friendly and attentive towards our needs assisting us also with our tour arrangements. The room had a very nice balcony, high ceilings, walk in closets and so much more. It was just a great place to start and unwind your day outside of the bustle of the busy streets of Florence. They also presented us with a very lovely parting gift after our fantastic two week visit. Why would you stay anywhere else.

Leisure Partner

10/10

Exceptional

21 Nov 2019

John

Clean and comfortable

Pleasantly surprised at how nice the apartment was. Staff were very friendly and helpful. Transportation is close by and easy to get to. Would definitely recommend this place to stay.

Partner

10/10

Exceptional

19 Nov 2019

Robertina

Great place

The location was near public transportation which made it quite easy to get around. The Hotel was bright and nicely designed, the room was large and comfortable. The gentleman during the day was very pleasant and helpful.

Friends_and_family Family