Residence Porta Al Prato

Italy , Florence
FIRENZE, Via Ponte Alle Mosse, 16
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75 reviews shown

8/10

Excellent

13 Feb 2026

Toby

Amazing servicing of the rooms, staff were very friendly, highly recommend.

10/10

Exceptional

25 Oct 2025

Allyson

Spacious 2 bedroom room with common area kitchen and balcony - very clean with all the essentials including parking!

Friends_and_family Friends

8/10

Excellent

23 Oct 2025

Janet

Easy to access and onsite parking for a fee was great and available for the day, even after check out. We had a two bedroom unit that was nicely appointed and had coffee, tea and goodies for snacking on. We ate at a great little pizza spot just around the corner.

Leisure Family

10/10

Exceptional

21 Oct 2025

Jesse

Not a lot of dining options. Allowed to check in early.

Leisure Family

8/10

Excellent

08 Oct 2025

Daniel

My stay at Residence Porta Al Prato was a really enjoyable one. I was there for a four night stay and had the option of having my room cleaned once during my stay as I was staying for over 3 nights (I didn’t take up the option during my stay for the sake of an extra night).

The team were very welcoming and able to help answer questions I had about the area and the hotel as I was travelling solo.

The room itself was very comfy and well suited to people travelling solo or with other people. It was nice to have a kitchen area if anyone would prefer to cook rather than dine out. The room was nicely decorated and was clean on arrival. The only things I would flag would be the lock seemed a little loose on the main door - it worked and was secure but just a little loose. The curtains were also non-blackout so when the sun came through it would wake you up. Not ideal if you did want to have a lay in but also a nice way to start your day.

The hotel itself is located just outside of the main centre of Florence and is in walking distance to the main train station with bus and tram stops also nearby. The traffic around the hotel could be quite busy around the peak hours of travel but not a problem as I was walking everywhere.

Overall I had a very enjoyable stay here and would recommend to anyone wanting to go to Florence and need somewhere safe, clean and comfortable to stay during your time in this beautiful city.

Leisure Self

6/10

Pleasant

28 Sep 2025

Kathleen

Friendly, helpful staff, good location, a bit dated but clean. Furniture sparse.

10/10

Exceptional

06 Sep 2025

Elizabeth

Staff was very friendly and accommodating. Grazie!

Leisure Family

8/10

Excellent

30 Aug 2025

Jeet

We stayed there with family, an old but good property.

Leisure Family

10/10

Exceptional

13 Jun 2025

Daniela

Clean rooms and property
Staff very friendly and helpful

Leisure

10/10

Exceptional

21 May 2025

Sonia

Super limpio lo recomendaria a todos mia amigos

Business_and_leisure

8/10

Excellent

19 Apr 2025

Edgar

The room was spacious and clean. The place near to main points of interest.

Friends_and_family Family

10/10

Exceptional

27 Dec 2024

Alpay Ulas

Nice place!

It was a very nice stay. The staff was very kind and helpful... Rooms were clean and big enough for 3 people to stay.

Friends_and_family Friends

10/10

Exceptional

26 Sep 2024

Mike

Spacious, clean, good staff, 10 minute walk from center of Florence.

Leisure Partner

10/10

Exceptional

07 Sep 2024

Ali

The staff was kind and professional and the room was super clean.

Friends_and_family Friends

2/10

Poor

21 May 2024

Verified traveler

The property doesn’t had AC and with my kids we suffered whole night with mosquito bite. There is an ants everywhere , attacking foods. I wouldn’t recommend this to anyone, not sure how this hotel got 8.8 star rating.

Family

4/10

Poor

28 Apr 2024

David

The reception staff was great but :
1 hotel didn’t clean our room (even we put the sign at the door)
2 too much noise
3 they don’t have dark curtains so a lot of light from outside

Leisure Partner

2/10

Poor

08 Nov 2023

Laith

There was no toilet paper, no capet, no shampoo and no one to talk to!

Leisure Family

6/10

Pleasant

14 Oct 2023

Joseph

The concierge is not 24 hrs. This forced me to change my travel plans traveling from Switzerland. That cost me an extra $262.00. We also had a strange knock on our door 30 minutes after we arrived at the hotel. That made my wife very nervous, because the concierge was not 24 hrs. The hotel was clean and the apt. was nice. I'm not sure if I would recommend this hotel to a friend.

Partner

10/10

Exceptional

10 Oct 2023

Jorge

Good hotel clean

Excellent hotel, clean property in good conditions, problem to schedule taxis customer service on morning not so good

Friends_and_family Family

6/10

Pleasant

10 Oct 2023

Feiyu

Toilet floor has a pool of water when we’re in. We thought it was Leaking . I cleaned the water and the floor is dry ever after! This room was obviously not cleaned properly! They should be charged for cleaning fees

Leisure Partner

6/10

Pleasant

08 Oct 2023

Christine

The front desk staff member Renalde was very helpful and provided excellent customer service and we appreciated his friendly attitude and assistance. However, Hotel Management refused to fix our kitchen sink and had no hot water causing us to boil water. Not very professional or appreciated.

Leisure Family

10/10

Exceptional

06 Oct 2023

Elfriede

Staff was very helpful, friendly and accommodating.

Leisure Family

4/10

Poor

02 Oct 2023

Rod

This is a ONE star motel/rooming house at the VERY MOST!!!! 4 star is very disrespectful to other hotels… it is horrible on so many levels… is fairly clean but thats it…. Wow what a surprise its even on Expedias website but as a 4 star it is a downright lie.

Leisure Partner

10/10

Exceptional

26 Sep 2023

Fran

Enjoyed our stay and the parking was definitely a bonus. Would stay here again

Leisure Partner

10/10

Exceptional

26 Sep 2023

Erminio

The staff at the front desk are amazing, helpful and friendly

Enjoyed the property!

Leisure Partner

6/10

Pleasant

18 Sep 2023

James

Very noise area, specifically during night, always hear the noise from cars, not recommend for older people

Business_and_leisure Partner

10/10

Exceptional

15 Aug 2023

Raka

Great property and great staff. We had a 2 bedroom apartment with a kitchen and it was cheaper than the tiny hotel room (Marriot) across the street. Highly recommended for families.

10/10

Exceptional

16 Jul 2023

Stuart

Very spacious and the staff are very accommodating

Leisure Family

4/10

Poor

17 May 2023

Sharon

Would not recommend

Check in staff was friendly and helpful with many questions. Room ( apartment) was good size and clean but beds were very uncomfortable. Noise at night sounded like someone vacuuming and dropping things kept us awake until long after midnight.

Friends_and_family Family

10/10

Exceptional

10 May 2023

Dinesh

It's an excellent property and we had a very comfortable stay. Only that it's on one side of the station and major attractions are on the other side so be prepared to walk a bit.

2/10

Poor

09 May 2023

SHEILAH

Not worth booking a stay here. The facilities are old and their air condition isn’t working. When I asked the manager he said it will be fixed by next week. We stayed for 2 nights at this property and were bitten by mosquitoes as we had to open the windows as it’s so humid on Florence during our stay. It’s a stressful experience to say the least. There are more decent places to stay and unfortunately this property doesn’t cut the list. Not recommend at all!

Leisure Family

10/10

Exceptional

30 Apr 2023

Janie

The people working there were very helpful

Leisure Friends

8/10

Excellent

04 Oct 2022

Edward J.

Bathroom door would not totally close. Had some older furniture.

Friends_and_family Friends

10/10

Exceptional

03 Oct 2022

maria

When traveling to Venice, this is a great option instead of a high priced hotel in the island, so convenient to the train station then just a 10 min ride and you’re in the middle of everything. The hotel is very clean and comfortable and a great value

Leisure Partner

4/10

Poor

07 Aug 2022

Yahaira

Terrible a/c

Air conditioner in the apartment was terrible.
The sofa was suppose to be a sofa cama but it was not.

10/10

Exceptional

13 Jun 2022

William

The hotel clerks are very friendly and helpful, hotel is classic with vintage doorknobs, doors, etc. but all well kept. The Metro stop is a block away so easy access to the city. We stayed in room for 4 and it was very spacious with small kitchen that allowed us to buy and cook some meals but it is close to restaurants and has auto laundry across the street.

Leisure Family_with_children

10/10

Exceptional

02 May 2022

TONYA

Front desk clerk was nice and welcoming. Great location to catch the train to get around. The kitchen was a plus for me with separate living area and bedroom. Not crowded for a party of three.

Leisure Friends

10/10

Exceptional

15 Apr 2022

Alexis

The staff here is amazing. Extremely accomidating and gave wonderful recommendations for my trip. The place was nice and spacious with everything you need. I would absolutly stay here again.

Leisure Self

10/10

Exceptional

26 Jul 2021

Verified traveler

Amazing experience!!!! Staff went above and beyond

Leisure Partner

10/10

Exceptional

24 Feb 2020

Marius

Huge rooms

We got a huge room with separate living and sleeping areas. And the biggest balcony i have seen on a hotel room, must be almost 30 sqm. Wifi worked great and staff was friendly.

Very easy to go downtown by foot, bus or tram.

Partner

6/10

Pleasant

21 Feb 2020

John

Okay value

The hotel is an okay value. The staff is nice and helpful. It’s an older hotel that is kept clean. There is a bedroom separate from the entry area with bathroom on the opposite side of the bedroom. The bed is comfortable. The Electric plugs are not in convenient areas and only a few of them. I was on the first floor and had lots of traffic noise. I’ve learned to bring ear plugs on trips. The hotel is kinda close to the train station and only okay in a convenient area for site seeing. I have nothing bad to say about this location, but I probably will not stay here again.

Self

10/10

Exceptional

06 Feb 2020

Verified traveler

I liked the Layout of the room- we had a sitting area with TV, small kitchen, and bedroom. Also had balcony off bedroom and sitting room. The room was very clean. The people at the desk were personable and helpful The location was 10” walk from Santa Maria Novella We were able to take a tram from airport and only 5” walk to hotel.

Friends_and_family Family

10/10

Exceptional

01 Feb 2020

Verified traveler

Very supportive concierge to help in everything, also very neat and clean property.

10/10

Exceptional

31 Dec 2019

Deana

Amazing service and location.

Partner

10/10

Exceptional

28 Dec 2019

Ada

Friendly, helpful and professional staff.
Property is close to tramvia and walking distance to downtown historical center

Friends_and_family Family

8/10

Excellent

17 Oct 2019

Verified traveler

The hotel restaurant is a hidden gem

Overall, it served our needs. The bed was super comfy, and it had an old world vibe which made us feel like we are in Europe. Loved the windows but we kept it closed bc our view were our neighbors. We learned from this hotel experience and a few more that followed on this trip, that in general, elevators are tiny (max 3 persons with one carryon bag each) as well as tiny shower stalls (hard to turn around). That said, it was all part of the European experience, I suppose. However, the staff were super friendly and helpful. But the hidden gem of this hotel is the restaurant. Excellent food (everything we tried) and the best tiramisu we had in Italy.

Friends_and_family Family

10/10

Exceptional

06 Oct 2019

Verified traveler

Beautiful room

Large nice clean room with a decent view

Partner

10/10

Exceptional

28 Sep 2019

Patricia

Property was very clean and staff was super friendly. We had some issues with our room, and staff kindly helped us feel comfortable and fixed the issues. They also helped us reading the map and getting around the area. This place is 5 mins walk from T1 tram line from SMN station, which is very convenient. There is a laundry facility across the street, and several places to eat around the block. Will definitely stay here again.

Leisure

10/10

Exceptional

23 Sep 2019

Verified traveler

Very helpful setting up for dinner at local restaurant and calling the transportation and holding the laggages in the hotel

10/10

Exceptional

17 Sep 2019

Heba

I liked the fact that there is a kitchenette, and there is a separation between the bedroom & living area. You can take the bus to city center from in front of the hotel, tram way to train station is about 5-10 minutes walk.
It isn't in the city center & not sure how long it takes to walk to center.

Leisure Partner

10/10

Exceptional

16 Sep 2019

Verified traveler

good. We might consider this again if we are back in Florence.

Leisure Family

6/10

Pleasant

31 Aug 2019

Siu Yee mandy

Provide a saga as a bed

Just provide a sofa and treat as a single bed to guest is not so fair.

Family

10/10

Exceptional

16 Aug 2019

Verified traveler

Great stay. Very friendly and helpful staff. Rooms were clean and well kept. Short walk to many attractions. Would stay there again.

Family

10/10

Exceptional

07 Aug 2019

Verified traveler

Great place. Very very clean. Staff very nice & helpfull

Family

10/10

Exceptional

22 Jul 2019

Ken

Very clean, spacious and comfortable. Highlight was the excellent staff who went out of their way to be helpful and generous.

Leisure Partner

8/10

Excellent

19 Jul 2019

Verified traveler

Not bad

Hotel needs renovation. Very noise at night due to the traffic outside. Very easy to hear my neighbors' talking.
Only one dustbin, toilet paper can only been used for two days. The cleaning lady didn't bring more.

Partner

10/10

Exceptional

13 Jul 2019

Verified traveler

Very good quality hotel!

Great service from nice staff
Clean and comfortable room
Walking from the train station with luggages is a little bit tiring but there is bus station nearby

Partner

8/10

Excellent

12 May 2025

Jørgen

Dejlige Firenze

Fint lejlighedskompleks, lille køkken, stue, badeværelse og dejlig balkon. Eneste minus, vi var der 5 nætter uden rengøring.

Partner

10/10

Exceptional

08 Dec 2024

Rafael

La atención fue muy buena y nos explicaron todo lo que nos incluia el hopedaje ademas que nos recomedaron lugares para comer y vistar.

Leisure Family

10/10

Exceptional

24 Jul 2024

YOUNGDEOK

좋은위치에있고 주차가 편리합니다. 무엇보다도 스텝들이 너무친잘합니다.
무엇을 물어봐도 친절하게 대응해 주십니다.
나는 ztl에 대해서 궁금한점에 대해 번역기까지 이용하여 자세하게 들었습니다.
이 호텔 스텝들 모두 칭찬하고 싶습니다.
다음에 꼭 이호텔에 오겠습니다.
스텝들 모두에게 감사합니다.

8/10

Excellent

15 May 2024

Verified traveler

The room was spacey, and parking is provided. However might need to prepare mosquito repellent.

Friends_and_family Family

10/10

Exceptional

29 Aug 2023

HANSOL

넓고 쾌적한 숙소

너무 좋았어요! 깔끔하게 정돈되어 있고 인테리어도 예쁩니다. 직원들은 친절했고, 피렌체 지도와 함께 설명해준 것들이 도움이 많이 되었어요. 도보로 10분 거리에 맛있는 음식점들이 있습니다. 이틀동안 편안히 묵었고 또 오고 싶어요.

Partner

8/10

Excellent

25 Aug 2023

FRANCISCO DANIEL

Ggg

8/10

Excellent

19 Jul 2023

Laura

Cerca al Vaticano, cerca market 24 horas abierto, variado y rico desayuno. Cómoda habitación .

Leisure Family_with_children

10/10

Exceptional

10 Jun 2023

Julio

Excelente lugar

Todo muy lindo

Friends_and_family Family

10/10

Exceptional

09 Jun 2023

Mauricio

De lo mejor

Realmente Florencia es
Una ciudad mágica y quedarnos hospedados en esta residencia fue de lo mejor con el plus de tener supers cafeterías y lavandería cruzando la calle fue de lo mejor de lo mejor

Friends_and_family Family

8/10

Excellent

27 May 2023

Verified traveler

Peut mieux faire

Bonne adresse pas trop loin du centre

Partner

10/10

Exceptional

11 Apr 2023

Moira

A pochi passi dai monumenti

Ho viaggiato in famiglia, ci siamo trovati molto bene, consiglio per chi viaggia in auto parcheggio privato . Pulizia e confort e tanta gentilezza del personale. Consigliatissimo

Friends_and_family Family

10/10

Exceptional

11 Oct 2022

Pierre

Service très agréable. Près du tramway.

Leisure Partner

10/10

Exceptional

23 Sep 2022

Rathaphone

Excellent séjour

Bon accueil!
Appartement de standing des années 70-80.
Très spacieux, cuisines équipée…
Proche du centre ville, des trames, bus, supérette.
Nous avons passé un excellent séjour.

Friends_and_family Family

10/10

Exceptional

14 Aug 2022

Mara

apartamento bem localizado

excelente hospedagem. apartamento amplo com cozinha separada, sala de estar com sofa cama e mesa. varanda com vista para area comum. sentir como moradora. fizemos várias refeições no apartamento. tem um Carrefour próximo. panelas, talheres, praros, copos, taças. ar condicionado muito bom para o verão.

Friends_and_family Family

8/10

Excellent

03 Aug 2022

Morgan

Bra boende nära Florens centrum

Bra boende med sovrum och vardagsrum. Litet kök för självhushåll. Parkering inne på gården, utomhus.

Friends_and_family Family

10/10

Exceptional

21 Jul 2022

Patrice

Nous avons adoré la grandeur du condo. Nous avons aussi aimé son emplacement. Pas trop loin de la cathédrale centrale. La proximité de la buanderie, de l'épicerie et du tramway. La cuisine aurait pu être un peu plus équipée.

Leisure Partner

8/10

Excellent

25 Jun 2022

Katariina

Huone oli siisti ja hyvin ilmastoitu. Aamiaista ei tarjolla mutta lähellä mukava kahvila, jossa nautimme aamiaisen.

Leisure Family

8/10

Excellent

11 Sep 2021

Verified traveler

Okay neighberhood, great service