Name: Palazzo Montebello
Address: Via Giuseppe Garibaldi, 14, Florence, 50123, IT

Palazzo Montebello

Florence · Italy

Via Giuseppe Garibaldi, 14View location

100 reviews shown

10/10

Exceptional

03 Aug 2026

Pallavi

Very convenient location Quiet inside and outside. Comfortable and helpful staff..

10/10

Exceptional

30 Jul 2026

Colby

We spent a week in Rome and were exhausted but this place refreshed us. The hotel and room were super nice and clean. Felt like a 5 star hotel

10/10

Exceptional

27 Jul 2026

Ricardo

Best hotel y Florence!

10/10

Exceptional

17 Jul 2026

Elisa

The property is very elegant and situated in a quiet area walking distance to everything. The staff was lovely as well. Would definitely go back to the Palazzo Montebello!

Family

10/10

Exceptional

17 Jul 2026

Raul

Great hotel in Florence, will definitely come back again.

Family_with_children

10/10

Exceptional

03 Jul 2026

Juan

We had an amazing stay! Recommended!

Partner

10/10

Exceptional

01 Jul 2026

John

Just out of the craziness of the core, great location. Loved the hotel and renovation since I last stayed there. Will gladly refer this hotel to anyone.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Tarannom

Amazing hotel with great and accommodating staff and amazing location

Family_with_children

10/10

Exceptional

07 Jun 2026

Monika S.

Lovely hotel with a magnificent courtyard

Family

10/10

Exceptional

07 Jun 2026

Bethanne

Super clean, nice amenities and just enough out of the main location that gave us a tranquility inside Florence but also within a short walking distance to all the major attractions.

Partner

10/10

Exceptional

03 Jun 2026

ALFREDO

Everything was perfect

Family_with_children

10/10

Exceptional

01 Jun 2026

Jeffrey

Always great! Quiet, yet still walkable to all the major sites.

10/10

Exceptional

30 May 2026

Anthony

Immaculately maintained. Helpful staff. A beautiful hotel.

Friends

8/10

Excellent

30 May 2026

Henrique

Bom custo benefício mas o ar condicionado não dá conta do hotel cheio no verão. A noite fica quente. Comida do restaurante no café da manhã é boa mas a lá carta ruim, coma fora

Partner

10/10

Exceptional

28 May 2026

Lydia

The hotel was absolutely beautiful. The checking in process was wonderful. The receptionist was very thorough and helpful in making us a map of the area and getting us a dinner reservation last minute. The rooms were big and spacious. I do wish though that the air conditioning was cooler. Also more replacements for the coffee machine. The porter though was incredibly helpful with all our luggage. Overall it was a good experience and I would definitely recommend it.

Family_with_children

10/10

Exceptional

23 May 2026

Mark

Great place to stay

Family

10/10

Exceptional

22 May 2026

Tracey

Amazing! We absolutely loved this hotel and the staff was very friendly.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Parwana

We had a wonderful stay at Palazzo Montibello in Florence. The hotel is elegant, peaceful, and beautifully designed, with very attentive staff who made us feel welcome from the moment we arrived. The rooms were comfortable and spotless, and the location was perfect for exploring the city, everything was walking distance while still feeling quiet and relaxing. Highly recommended for anyone visiting Florence!

Partner

8/10

Excellent

08 May 2026

Yandy

Hotel is very pretty. The suite rooms have plenty of space. Front desk staff very polite and helpful in anyway possible. Location is good with about a ten minute walk to the city center. Self parking is 35 per day just is pricey and the breakfast is subpar in my opinion for the price. I paid for the breakfast during my stay and when I sat I ordered an omelet which wasn’t “included” so I had to pay an additional $7 for. Not many options for breakfast, not even orange juice just other juices that weren’t very good. If I stayed here again, I wouldn’t pay for the breakfast option and just find something outside by the city center. The bar is small which is a little let down since I usually like a good hotel bar before dinner so we didn’t try this bar and just went outside. Overall nice property , big rooms

Partner

6/10

Pleasant

04 May 2026

James

First the positive...beautiful boutique hotel with a combination of antique and modern with the touches of an top interior designer. Beautiful courtyard and close to the train station. Exceptional service from Dario at the front desk who made great recommendations, reservations and enthusiastically greeted us each day. Now the not so positive...Breakfast was not up to par with other boutique hotels we've stayed at in Italy and France. The continental breakfast is weak and your only hot choice is scrambled eggs. Yes you can order an omelet or French toast for an upcharge, but it is not included when you purchase breakfast. 70% of the time we didn't even get asked if wanted anything besides coffee. Internet is great in the lobby but weak in the rooms. We choose hotels with good accomidations, good location and a great breakfast to start the day. This hotel did 2 out of three and is fixable if management wants address. Would not stay here again

Partner

10/10

Exceptional

26 Apr 2026

Lynn

Clean room, staff went above and beyond, big selection of breakfast items. We had snacks and drinks out in the court yard, very relaxing.

Partner

10/10

Exceptional

25 Apr 2026

Rodrigo

Perfect location, excellent breakfast, everything was great

Partner

8/10

Excellent

12 Apr 2026

Camila

The hotel is very nice, spacious, and the breakfast is delicious. They also have a small but efficient gym. On the first day, we found out that the air conditioning was not available, so the room was extremely hot, and they did not have portable fans. From our understanding, this was due to government regulations. The next day, they transferred us to a larger room where the sun did not hit directly, which made a big difference. The staff was very helpful throughout our stay, and the location was excellent.

Family_with_children

10/10

Exceptional

12 Apr 2026

Christina

This hotel is beautifully appointed and perfectly clean. We had a brief stay coming back into Florence before flying out. The proximity to the airport was great.

Friends_and_family Friends

10/10

Exceptional

10 Apr 2026

Shivani

The rooms were clean and adequately stacked. The breakfast was lovely. Lot of choices and fresh coffees made to order. Lovely staff and the servers were pleasant.

Family_with_children

10/10

Exceptional

05 Apr 2026

Florentino

Did have a car

Family_with_children

10/10

Exceptional

25 Mar 2026

Michael

Excellent breakfast. Includes scrambled eggs with bacon, ham, vegetables and sausage. Also lot of other things to select yourself.

Partner

10/10

Exceptional

20 Mar 2026

Andrew

This property is a gem. The staff, service, food, bar, were all quality. I would stay here again without question. Splurge for a balcony room, you won't regret it!

Friends

10/10

Exceptional

24 Jan 2026

Debbie

The hotel exceeded expectations. The rooms were clean, beautiful and aromatic. Upon arrival, we were upgraded to a suite, and the staff were exceptionally attentive and helpful. Thank you for a wonderful stay.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Louis

Everything was fantastic

Business

10/10

Exceptional

07 Jan 2026

Enrique

Staff was awesome. The location was perfect. The room phenomenal.

Partner

8/10

Excellent

14 Dec 2025

Gabriella

So I will say I was very impressed with this hotel for the price. And we were given a room upgrade which was nice. However I do not entirely love the staff. I thought they were dull and not very welcoming. Not an entirely big deal however I shouldn’t feel uncomfortable walking in and out of the hotel bc I don’t want to be met with nasty looks. They had absolutely no personality and looked pretty miserable if I’m being honest. As someone who travels multiple times a year I don’t think I’ve encountered such miserable hotel staff. Idk if it’s bc they’re from the north of Italy so this is why they were like this. As an American who speaks pretty fluent Italian they still insisted on speaking to me in english. But besides that it was great. Property was super nice.

Leisure Partner

8/10

Excellent

16 Nov 2025

Sameer

Clean room.

10/10

Exceptional

12 Nov 2025

Jill

Hotel is beautiful, staff was kind, room was so lovely!

Leisure Friends

10/10

Exceptional

11 Nov 2025

Vincent

Wonderful stay, conveniently located outside the hustle of the city but close enough to get to wherever you need to go in under 20 min walk

Leisure Partner

10/10

Exceptional

08 Nov 2025

Suyog

Very nice property. Had and issues with a room but they were able to give us a new room which was even better than the previous. Very friendly and helpful staff. Breakfast was standard but very good.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Jada

Wonderful hotel. Fantastic breakfast. Staff were extremely helpful.

10/10

Exceptional

30 Oct 2025

Kathleen

We loved the small and charming hotel and cannot wait to go back!! Our lovely host and hostess were so helpful giving us local recommendations for restaurants and activities. The hotel is adorable. Breakfast is good. Ample parking. Would absolutely stay here again.

Business

6/10

Pleasant

29 Oct 2025

rob

Limited buffet breakfast menu + scrambled eggs and extras at no extra cost - euro 28 each. However ask for an omelette and its an extra euro 12 = 40 euro which is way over priced. No cooked food after 11am and the breakfast area closed - bar snacks thereafter, using pre prepared food - more like a 3 star hotel.
Room was small and next to a lift. Stayed a week and you would have thought a better room would have been allocated. No issue with staff who were helpful and friendly. Mosquitos an issue in the room.

Partner

6/10

Pleasant

28 Oct 2025

Koichi

Hotel looks quite new but some facilities need repair or renovation.
The receptionist are quite aggressive and they insisted they didn’t receive my personal request through Hotrls.com system. Maybe your systems have not been connected well?
Anyway, it looks nice hotel but some service are quite poor and not efficient but they wanted to insist they were right not customers.

Partner

10/10

Exceptional

25 Oct 2025

Jessica

We had the most amazing stay at this hotel.
Beautiful, comfortable, large rooms and lovely staff! Thank you so much.

10/10

Exceptional

25 Oct 2025

David

Excellent in room coffee options. Clean room. Pillow menu. Staff was helpful.

Leisure Partner

10/10

Exceptional

23 Oct 2025

Philip

First time in Florence. Totally enjoyed the hotel staff. Exceptional front desk staff.

Friends_and_family Family

8/10

Excellent

23 Oct 2025

Jess

The staff are very friendly and warm, we are travelling with kids, the hotel has rooms which suit family. Services are very good. The hotel is in a quiet location, 20mins’ walk to the centre, 15mins’ walk to the main train station, very convenient.

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Marcela

it was a nice property and I love the bed.

Leisure Friends

10/10

Exceptional

09 Oct 2025

Linda

Our room was referred to as \"boutique\" which must have been code for tiny. That was a disappointment. Otherwise, everything was just great, and the property is lovely.

2/10

Poor

06 Oct 2025

John

When we checked in, the refrigerator was leaking with water. Our bell hop stepped in and tracked muddy water in the room, which I cleaned up. They said they would move rooms but they never did. Unplugged that fridge, so I had to give the front desk staff my leftover carbonara and tiramisu to chill.

We requested ice after 11pm, they said this was not possible. Ice is only available at the bar, really? First hotel i've stayed in with no ice maker. I requested an extra blanket because my gf gets cold. They only have 1 person working at night and could not leave the desk, so I had to walk down to get it. Same went for an extra bottle of water then next night. The hairdryer did not work well- turned off and on. Gf said it was the worst hairdryer she's ever used. New property, paint was peeling in the bathroom. For the price I was paying, all of this was unfortunate.

When I spoke to the front desk about all these issues during check out, he offered me a free cup of coffee. What a joke. Nice aesthetics in the lobby but don't stay here.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Charlotte

Great hotel in a really good location, in walking distance to the centre of Florence. The hotel is modern and has new interiors, the staff were friendly and the breakfast was a great selection! Would definintely recommend staying here

Business Partner

10/10

Exceptional

22 Sep 2025

Ivan

First rate room first rate service great time. Enrico in particular really took care of us with info taxis etc. Highly recommend this property

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Paul

Friendly and accommodating staff. The room was spacious and very clean.

10/10

Exceptional

19 Sep 2025

Frank

The hotel was very nice. The only thing I would recommend is the air conditioning to be little better.

Leisure

10/10

Exceptional

13 Sep 2025

andrea

This was a beautiful property on a quiet street. Very helpful staff and taxis that showed up immediately. Very good Indian food is walkable for when you are tired of pasta.

Leisure Partner

10/10

Exceptional

12 Sep 2025

Janice

Lovely stylish hotel that sits just outside the hustle and bustle, but is still easily walkable to all the sights and attractions. Had a junior suite which was clean ,modern and spacious. Enjoyed a nice continental breakfast and liked relaxing with an evening drink in the pretty outside courtyard. All the staff were exceptional.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Adrianne

We loved this property and would definitely stay here again. The staff is very professional and friendly. The rooms are very comfortable and quiet. This is a hidden gem in Florence. The only thing is that it is an extra 10 min walk from the city center.

Family

10/10

Exceptional

02 Sep 2025

Grady

Bar was so nice

Leisure Partner

10/10

Exceptional

30 Aug 2025

Richard

The Palazzo Montebello is a very nice and a very comfortable hotel. The hotel personal are extremely helpful and patient. The hotel is centrally located to all of the restaurants, stores, museums and sites. When I return to Florence, I will be staying at Palazzo Montebello.

Leisure

6/10

Pleasant

24 Aug 2025

Luydmila

Was

10/10

Exceptional

23 Aug 2025

Sevan

Loved it!

Wonderful stay here at Palazzo Montebello!
Walking distance for a lot of great places!
Wonderful staff!

Partner

10/10

Exceptional

22 Aug 2025

SVETLANA

Excellent service rooms and staff

Leisure Family

10/10

Exceptional

15 Aug 2025

Daniyel

Great place

10/10

Exceptional

10 Aug 2025

SONAL

Staff were very helpful. We had an early exit and they accommodated us perfectly.

Leisure Family

10/10

Exceptional

08 Aug 2025

Cindy

Beautiful property (recently renovated) 2 blocks from the Arno and very safe & quiet area of Florence. My room was large by European standards and the bathroom was very nice and large as well. Breakfast was ok but if it were not included in my package, I would not pay €28 for it. There is a fabulous restaurant close by, il Volo. The restaurant at the hotel is not open for lunch or dinner, unless private party. This was my 2nd time staying here. Would definitely stay here again.

Leisure Friends

10/10

Exceptional

04 Aug 2025

Edeline

Euro summer 2025

Staff was very helpful and super attentive; Rooms was very clean, very cozy and quite hotel…walking distance to all historic sites.

Partner

10/10

Exceptional

04 Aug 2025

Tina

Beautiful hotel. Staff was very helpful and gave us sight seeing tips.

Leisure Friends

10/10

Exceptional

02 Aug 2025

caren

I love this hotel!

Leisure Self

10/10

Exceptional

01 Aug 2025

Verified traveler

Very clean and beautiful! Beds were extremely comfortable. Wonderful location! Would highly recommend dinner at Olio restaurant 5min walk from hotel

Leisure Family

10/10

Exceptional

31 Jul 2025

Brad

Loved the beautiful room and hotel

10/10

Exceptional

29 Jul 2025

Andrea

OUTSTANDING

Everything was excellent. The staff was kind and accommodating. The hotel is gorgeous and well kept. BEAUTIFUL time in Florence.

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Cindy

Beautiful property close enough to walk to many attractions but far enough away from the crowds. There are several great restaurants within a few blocks. Located in a nice, quiet area 2-3 blocks from the Arno.

Leisure Friends

6/10

Pleasant

25 Jul 2025

maria

The storage in the bathroom is non existent. The room looked larger online. The ac is behind the drapes so we had to stuff the drapes up on the top of ac. There is a neon led light at the window, the ac area with window and drapes was not a great design.

The service was amazing and hotel very clean and beautiful. I felt a little judged by the morning breakfast staff, I showed up in my exercise clothes and was treated like someone trying to come in and get free breakfast.

Leisure Family

10/10

Exceptional

25 Jul 2025

Shami

A lovely hotel which is a calm oasis, well situated to explore the whole of Florence

10/10

Exceptional

20 Jul 2025

Jay

The staff, location, and cleanliness of this hotel really made it a memorable visit.

10/10

Exceptional

19 Jul 2025

Darius

Had a wonderful stay at Palazzo Monticello - the service and hospitality were great. The hotel is very new, and all the major sights and restaurants are all within walking distance.

Leisure Self

10/10

Exceptional

18 Jul 2025

Vladimir

Great hotel. Would definitely go back.

Leisure Family

10/10

Exceptional

16 Jul 2025

Andrew

Overall delightful stay with a couple minor misses

Overall a wonderfully quiet and relaxing oasis very close to central attractions. Lovely property that is an easy 10-20 minute walk to main train station and most of the main attractions in Florence.
We did encounter a few minor challenges: A/C air flow is BEHIND the curtains, meaning you can cool the room OR you can close the curtains, just not both. We also had a few ants inside the bathroom and there were mosquitos in the courtyard area.

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Ivan

Amazing hotel. So beautiful and such nice staff. Everything was perfect

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

Sara

Loved everything!

Business

10/10

Exceptional

06 Jul 2025

Kenneth

Nice hotel

10/10

Exceptional

03 Jul 2025

Graeme

Stunning hotel. Great location. Staff were excellent. Breakfast superb! A real treat

Leisure Family

10/10

Exceptional

02 Jul 2025

Nicole

The location is great, the service is great, and the food is great. Thank you!

Leisure Family_with_children

10/10

Exceptional

01 Jul 2025

Cameron

Great property! Nice staff, clean and modern room, super spacious!

Leisure Partner

10/10

Exceptional

29 Jun 2025

Raghunath

Friendly staff and great hotel.

Leisure Family

8/10

Excellent

27 Jun 2025

IMAD

The hotel was in good renovated condition but unfortunately both rooms had very poor air conditioning system that was blowing warm air like a fan !

Leisure Family

10/10

Exceptional

20 Jun 2025

Alexi

We just checked out this morning. This hotel met and exceeded our expectations. Excellent service from staff and top notch facilities. The junior suite was perfect for a family of three. The daily breakfast was delicious with many options to choose from and special order options and the breakfast dining areas were both inside and outside. We would definitely repeat our stay and recommend this hotel.

Leisure Family_with_children

10/10

Exceptional

13 Jun 2025

Lefkothea

I had a fantastic experience at this hotel. The location is ideal — everything is within walking distance, which made exploring the area super convenient. The entire property was spotless, from the lobby to the rooms. Cleanliness is clearly a top priority here.

Leisure Family

8/10

Excellent

12 Jun 2025

Jacklin

Clean friendly staff great location not the perfecta room layout

Leisure Family

10/10

Exceptional

11 Jun 2025

Jamie

Staff was friendly and helpful. Conveniently located to sites

Leisure Family

10/10

Exceptional

10 Jun 2025

Lorraine

Lovely modern boutique style hotel. A quiet, serene stay here. Service was excellent, breakfast was excellent. Staff was tremendously accommodating and helpful. My shower leaked a little and we were next to elevator bank (although we got our room upon arrival instead of waiting till normal check-in - we were happy about) - only minor complaints tho. The hotel is conveniently located from airport, train station and town center. Love the decor, very classy, clean and wonderful!

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Laura

The property was well located and the rooms were spacious.

Leisure Family

10/10

Exceptional

07 Jun 2025

Danielle

Bartender Simone and front desk, Francesca and Enrico were outstanding.

Business Partner

10/10

Exceptional

05 Jun 2025

Matt

A really lovely hotel. Takes approx 15 minutes to walk to the centre.

Leisure Partner

8/10

Excellent

29 May 2025

jim

We loved our stay only thing to improve was the rooms were hot an we unable to control the temperature. Staff was excellent.

10/10

Exceptional

21 May 2025

Diana

Had a great stay. Staff is attentive and welcoming. Walkable to many places.

Leisure Family

10/10

Exceptional

14 May 2025

Luis Carlos

Good

10/10

Exceptional

03 May 2025

Robert

Clean

Leisure Family

10/10

Exceptional

02 May 2025

Alexander

Bravo Palazzo Montebello

Stunning hotel . Brilliant location . 2 mins walk from the main river . Staff were superb . Assisted in booking really good evening restaurants within the city . Nothing was too much trouble .

Partner

10/10

Exceptional

29 Apr 2025

Leigh

Beautiful room, beautiful property, close for walking but far enough from noise. Highly recommend!

10/10

Exceptional

28 Apr 2025

Victoria

Beautiful hotel with walking distance to all the major attractions. The room was very clean and spacious.

10/10