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Soggiorno Madrid

Florence · Italy

Viale Redi Francesco0, 1View location

8.2/10Excellent114 Reviews
Cleanliness8.6/108.6
Service8.2/108.2
Comfort8.6/108.6
Condition7.8/107.8
Location7.8/107.8
Neighborhood7.0/107.0
Amenities7.8/107.8
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  • Historical

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Soggiorno Madrid

This charming B&B in the heart of Florence is conveniently located near the Santa Maria Novella train station. Each room is equipped with a private bathroom, hairdryer, air conditioning, desk, safe, TV, telephone, alarm clock, and free Wi-Fi.

The family-run establishment offers assistance with arranging excursions to nearby towns like Pisa, Siena, Lucca, San Gimignano, and the Chianti region. Explore the city with ease from this strategic location, with convenient access to major historical monuments and bus routes.

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You'll be centrally located in Florence with a stay at Soggiorno Madrid, within a 15-minute walk of Fortezza da Basso and Palazzo dei Congressi. This luxury affittacamere is 1.2 mi (1.9 km) from Basilica of Santa Maria Novella and 1.6 mi (2.5 km) from Piazza della Signoria.

Make yourself at home in one of the 6 guestrooms featuring minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include express check-in, express check-out, and multilingual staff. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed No front desk Events/parties not allowed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. \nIf you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Tax ID - 06938690481
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Late check-in fee: 15-percent of room rate for check-in between 8:00 PM and midnight
    • Late check-out fee: 20 percent of room rate (subject to availability)
    • Crib (infant bed) fee: EUR 5.0 per night
    • Rollaway bed fee: EUR 25.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

The New Florence Opera House 0.8 km / 0.5 mi
Leopolda Station Exhibition Center 0.9 km / 0.5 mi
Fortezza da Basso 0.9 km / 0.5 mi
Palazzo dei Congressi 0.9 km / 0.6 mi
Teatro Comunale Florence 1.1 km / 0.7 mi
Via Faenza 1.1 km / 0.7 mi
Cascine Park 1.2 km / 0.7 mi
Basilica of Santa Maria Novella 1.2 km / 0.8 mi
Arno River 1.3 km / 0.8 mi
Piazza di Santa Maria Novella 1.3 km / 0.8 mi
Central Market 1.5 km / 0.9 mi
Chiesa di Ognissanti 1.5 km / 0.9 mi
Medici Chapels 1.5 km / 0.9 mi
Piazza Ognissanti 1.5 km / 0.9 mi
Church of Santa Maria Maggiore 1.5 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1900
  • Year of most recent renovation: 2010
  • Number of floors (main building): 1
  • Double rooms: 4
  • Triple rooms: 1
  • Quadruple rooms: 1
  • bed and breakfast
  • American Express
  • JCB
  • MasterCard
  • Visa
  • City centre
Show 25 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport Shuttle
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Garden
  • Concierge
  • Luggage room
  • Towels and bed linenExtra charge
  • Air conditioning in Restaurant
  • TV lounge
  • Hairdressing salonExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Soggiorno Madrid

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Soggiorno Madrid

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Soggiorno Madrid

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE COMFORTTRIPLE • COMFORTTPL.OM

    Photos are not available for this room type.

    Soggiorno Madrid

    TRIPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    Soggiorno Madrid

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Soggiorno Madrid

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE QUEEN SIZE BEDTRIPLE • QUEEN SIZE BEDTPL.QN

    Photos are not available for this room type.

    Soggiorno Madrid

    TRIPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Soggiorno Madrid

8.2
Excellent
114 Reviews
Cleanliness
8.6 /10
Service
8.2 /10
Comfort
8.6 /10
Condition
7.8 /10
Location
7.8 /10
Neighborhood
7.0 /10
Amenities
7.8 /10
50 reviews shown
10/10
Exceptional
20 May 2026
Gregory
Nice place to stay in Florence.
Family
8/10
Excellent
10 Oct 2025
Irfan
Air conditioning needs to be adjustable
Leisure Family
8/10
Excellent
30 Sep 2025
Manon

Chambre à Florence

L’appartement est bien situé, à proximité de petits restaurants, assez prêt de la gare et à environ 20 minutes de marche de la piazza de la républica. On a apprécié notre séjour.
Partner
10/10
Exceptional
22 Sep 2025
Miguel Angel
Great service!
Leisure Family
10/10
Exceptional
19 Sep 2025
PETER
The facility is beautiful with signs of being an old world inn. The brick, stucco and lovely flower beds have great visual appeal! The staff has fairly good English skills. We enjoyed a delicious meal in the bar. Nicely appointed room with a huge TV.
We arrived on foot, walking from the Metro station at 10 pm, passing several working girls. The property is gated so we felt very safe on site.
Leisure Family
8/10
Excellent
04 Sep 2025
Madayi
Easy to check in and clean
Leisure Partner
8/10
Excellent
09 Aug 2025
Jack
Lovely staff, nice place with good transport links. Self check in is a life saver when flights get delayed. Outstanding internet speeds.
Leisure Self
10/10
Exceptional
26 Jul 2025
Cesar
Excelente! Gracias
Friends_and_family Family
8/10
Excellent
27 Jun 2025
Nick Jerome
We appreciate the room's spaciousness and cleanliness, along with the presence of air-conditioning, which is great. It is unfortunate about the shower doors which is hard to slide and the moldy wall around the shower. Also, was only provided shampoo and no body wash, but that's ok. Overall, we enjoyed our stay, it was close to a tram stop, and felt safe.
Leisure Family_with_children
10/10
Exceptional
21 Jun 2025
Andres
The building where this B&B is located is absolutely stunning, the location is amazing, walkable distance to the train station, city center and many other places. The communication with Maria made the stay even better. The dining options near this place were great.
Leisure Family_with_children
10/10
Exceptional
10 Jun 2025
CLARA
Clean. Good location. Helpful staff
Leisure Partner
10/10
Exceptional
04 Jun 2025
Joseph
One night with my son
Friends_and_family Family
2/10
Poor
27 May 2025
Darya
I’m not sure how this place has such good ratings, because my experience was terrible. Our room was dirty and looked nothing like the pictures in the booking. Completely different room. Some of the pictures on Expedia are straight up taken from a different hotel. Most of the property info is misleading as well. Staff was not friendly and barely spoke english. I stay at motels in the US all the time but this was much worse. I unfortunately had to book a different hotel last minute because the conditions were unbearable. Basically just a bed and a toilet
Leisure Family
8/10
Excellent
21 May 2025
Guanghong
Good place to stay
8/10
Excellent
11 May 2025
Kim
Nice simple room in a great central location. the daily rates are great
Leisure Partner
8/10
Excellent
08 May 2025
Wendy
The managers were very kind and communicative. The only thing that would prevent me from booking again is the thin walls between rooms which makes it feel less private sound wise - I could hear the guy down the hall practicing and my neighbors’ conversations and didn’t want to turn on the TV because I didn’t want to disturb others.
Leisure Self
10/10
Exceptional
27 Apr 2025
Jill
Excelllent location, by a tram station, four stops from the city centre. Some breakfast provision (fruit, buns, jam, coffee), but no access to a kitchen.
Leisure Family
10/10
Exceptional
16 Apr 2025
Landon
Staff was friendly. Good location next to the train. Easy to get to the city hub
Leisure Friends
10/10
Exceptional
25 Mar 2025
Tony
Enjoyed my stay
10/10
Exceptional
25 Mar 2025
Robert
An excellent property/bed and breakfast. Very kind and accommodating staff.
Recommend for short stays in Florence
Leisure Friends
2/10
Poor
13 Sep 2024
Billy
There was no one at the check-in time. We waited one hour, no one answered to the different phone numbers.
Leisure Family
2/10
Poor
23 May 2024
Frantz
This place is awful and disgusting.
Bathroom look so gross, mold everywhere, the water won’t drain out while you in it. This property should remove from any hotel website
Business_and_leisure Self
8/10
Excellent
13 May 2024
Michael
Everything was very nice except for one morning we had to take cold showers, not fun!
Partner
4/10
Poor
02 Jan 2024
YH
Maybe it's because of new year, from Check-in till Check out, i didn't see any reception person.
I don't know where to park nor where to have my breakfast.
Partner
6/10
Pleasant
15 Sep 2023
Francisco
Nice building but the room that we got was dirty. Mold in between the tiles in the shower. Stained comforter and sheets. Dust over wardrobe and under the bed. Recommend to improve overall cleanliness.
Leisure Partner
10/10
Exceptional
21 Jun 2023
GIUSEPPE
It was very convenient for my needs
2/10
Poor
19 Jun 2023
Soumya
We had a terrible experience at the property, we were asked by the staff to be in two different rooms on two days so we had to waste time packing our suitcases each day. Our suitcases were moved to an open room which didn't have air-conditioning and despite our complaints and requests no resolution was provided. Worst experience and ruined our Florence vacation.
Leisure Partner
6/10
Pleasant
10 May 2023
Rachel
The centre of town is walkable in 15 mins and the bus and train stations are a 10 mins walk away. The decor and shower are slightly outdated, but the property is clean.

The BIG problem came when we were given the wrong information (incorrect entry code) to the front door. It was VERY late at night and we were standing outside the property for at least 45 mins trying to get in touch with someone to help us. In the end it wasn't even the person in charge of the hotel who helped, but the bookings manager. We never received an apology.
Leisure
8/10
Excellent
08 Nov 2022
Nolga
This property is nicely located, only two stops from the train terminal via tram. Sam was extremely helpful in giving us suggestions and details on how to get around. I did not realized this was a B&B until we arrived, but overall it was nice.
Leisure Partner
10/10
Exceptional
20 Oct 2022
Mukesh
Sam was a phenomenal host. We enjoyed our stay and would definitely come back. His advice made Florence a wonderful experience
Leisure Partner
10/10
Exceptional
04 Sep 2022
Derrick
Very pleasant stay! Sam is a great host and I was received well. He went above and beyond expectations by providing me tips/information on exploring Florence. I was given a map with many tips to complete my on self-guided tour. I highly recommend this property.
Leisure Self
6/10
Pleasant
29 Jun 2022
Susan
Needs signage inside. I had the worst room, near elevator, air conditioning and right off lobby. Beautiful shuttered windows opened to mini patio with brooms, ladders, hose, etc. Mid night mini fridge began making loud noise and had to find and unplug. Room itself nice. Wish had better room to review.
Leisure Self
10/10
Exceptional
26 May 2022
Teodora
The property is conveniently located close to the city center and public transportation. It's very clean and staff are very accommodating.
Business_and_leisure Family
10/10
Exceptional
19 Apr 2022
Emily
A great, clean and comfortable place to stay, thank you so much for your kind hospitality!
Leisure Partner
10/10
Exceptional
28 Oct 2020
N

Excellent value!

Very pleased with the fantastic services! The location is very close to the centre centre - about 10/15 minutes walking distance. We had a large, clean & very comfortable room. The hotel is just a bit outside of the ZTL zone, so it was also quite easy to find a parking space. Highly recommend and would book it again in the future. Thanks again to the great host.
Friends_and_family Family
10/10
Exceptional
05 Aug 2020
Hannah
The hotel was very clean and the staff was super helpful in showing us the best places for activities, museums, and places to eat. The location was 15 minutes walk to the center of Florence and the train station to town was right across the street. Would highly recommend!
Leisure Partner
10/10
Exceptional
18 Nov 2019
Andrey

Excellent service

Everything was excellent.. Samir and Greta was very nice and helpful. We would recommend this place..
Friends_and_family Family
10/10
Exceptional
02 Nov 2019
Christopher
We had a great stay at Soggiorno Madrid. Very comfortable room and great service.
Friends_and_family Family
10/10
Exceptional
08 Sep 2019
Verified traveler
Front desk was very helpful. The only thing they can add is having irons available.
10/10
Exceptional
15 Jul 2019
Pedro Javier

Awesome place to stay!

This is a Great place to stay in Florence! Great hostess!!! Close to the city center (Walking Distance) plus, there is a tram stop right out their door!
Partner
8/10
Excellent
15 Oct 2018
Verified traveler
Close proximity to a bus station and some shops around
8/10
Excellent
07 Sep 2018
KING LUN A
Quality of service
Partner
10/10
Exceptional
23 Sep 2017
Grigoriy

Very good home style hotel

Very nice hotel. Extremely good host. Very clean.Lokated in the old Florence building on the first floor. Home style place. No far from the city center, however, the street repairing close to the hotel makes it inconvenient to reach hotel when you are there first time. After that it is no problems.
Partner
10/10
Exceptional
18 Oct 2016
Verified traveler
Had a great time here. staff is super accomodating
8/10
Excellent
26 Jun 2016
Verified traveler

Value. and easy to city.

Reasonable hotel price, was the reason we stayed, friendly and helpful staff and owners, easy to get to sights in centre of Firenze.
Only one issue was the night road works.......But the hotel cannot be responsible for that. overall good value for money hotel.
Partner
8/10
Excellent
18 Jun 2014
Frank

Nice hotel... Not bad location.

Nice hotel, safe feeling area, clean room. The staff was friendly, the hotel is a short walk to the train station and a short walk to the city center. If you are not active you may want to think a bit more before you walk. It's about 20 minutes with luggage and a 10 yr old child. The hotel was nice. Get food in the first three blocks from the station, as you get closer to the hotel the food narrows (we liked a small pizza place next to the pufumery one block parallel to the station enough to eat there twice). We would not hesitate to stay at this hotel again if staying in Milan. The hotel written directions were helpful, you just need to apply a little translation logic. The street is very busy all night, if road noise bothers you, the corner room probably won't work for you.
8/10
Excellent
18 Aug 2013
Millyt

Lovely

This hotel is and the people that work there are super nice. The hotel is a bit far from the train station but the people are so nice it makes up for it.
10/10
Exceptional
08 Nov 2012
H. Troost

Good for the Price

A bit hard to find at first as it is right on the corner. Room a bit small but good ensuite. Breakfast food provided with tea and coffee. Very helpful Management, within walking distance to town, so once the car was parked, we walked both days. Enjoyed our stay.
4/10
Poor
19 Sep 2012
Lance B

Ok place, but be warned:

This property is located 4 blocks behind the train station which isn't too bad other than it is located right on the busiest street in Florence. It's the loop around the city and it is really loud. The hotel rooms are on the ground floor and you hear motorcycles and sirens all night long. I brought my own fan to drown out the noise. The maid was insistent on opening our windows every day which allowed mosiquitos in and fumes from the traffic. The AC ONLY works during the day. They turn the AC off at night which I cannot sleep hot or in a room with mosquitos. I complained to the staff, he barely spoke English and acted like I was unreasonable that I wanted AC at night, even though I had previously emailed them to make sure there was a private bath, AC, and internet. Speaking of internet. No wi-fi and there is a communal computer with the slowest dial-up connection on earth. I couldn't even check my google email. Hard beds too. If you can sleep through scooters racing by at 60 MPH all night and sirens, then you may like it. I expected more. Side note: there is a GREAT pastry shop in the block behind the hotel. Nice owners and very friendly each morning.
2/10
Poor
23 Jul 2012
Paul

Clean basic Hotel but very poor location

The Hotel in itself was fine with the rooms being very basic but clean. The Uncle and Nephew who seem to run the Hotel are extremely pleasant and helpful. That's where the good point's end I'm afraid.... The Hotel is a good 15 minute walk to the centre and is located on an exremely busy main road. The area behind the Hotel is very quiet with only a bar and restaurant to visit. I would avoid at all costs visiting this area as I was nearly mugged when going for a walk during the day, honestly ! Extremely dodgy which is why I would not stay here again..
Partner

Location & surroundings

Soggiorno Madrid
Viale Redi Francesco0, 1, Firenze, Italy

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Soggiorno Madrid

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