Name: Hotel La Scala
Address: 21 Via Della Scala, Florence, 50123, IT

10/10

Exceptional

19 Jul 2026

Sarah

Convenient location just a short walk from train station. Turning right out of the hotel and you're quickly in the middle of everything you could wish to see in Florence. We were a family of four in room 8 which worked well, although the shower pressure could have been better. Excellent breakfast and helpful staff. Would highly recommend.

6/10

Pleasant

11 Jul 2026

Frank

The place was spotless clean, the staff very friendly and helpful. The breakfast was good but the breakfast room was small (one big table for all guests). The A/C was very noisy and I had to turn it off in the night. The entire technical installationg (door access, elevator, lights) is very poor which, in additon to the noisy A/C, was a major concern. At some point I was unable to turn off the light and head to sleep with a mask. If you operate a light switch its a lottery if the light (and which one) goes on or off. The room was small with little light, a plastic chair and no table. There was a fridge with free water, which was nice.

Self

10/10

Exceptional

24 Jun 2026

Jiyun Ha

We had a comfortable stay at this hotel very close to the train station. Staff was very helpful and kind. Breakfast felt homey and cozy. Thank you!

10/10

Exceptional

11 Jun 2026

Heike

Very nice and helpful staff, good breakfast buffet, great location with Santa Maria Novella and its piazza just around the corner. Spacious, luxurious bathroom and powerful air conditioning. With the old furniture and painted ceiling the ambiance in my room felt very much like an Italian place with history.

Self

10/10

Exceptional

19 May 2026

Lauren Claire

Excellent hotel. Would stay here again and will be recommending to friends! Excellent value, close to the train station and all the sights are walkable. The room was huge with an amazing bathroom and beautifully painted ceiling. Very clean and comfortable. Staff were so nice and the breakfast was 10/10.

Partner

10/10

Exceptional

16 May 2026

Maria

Friendly staff and great location

Self

10/10

Exceptional

08 Mar 2026

Vincent

Clean room, staff was very friendly.
Breakfast was homemade and was amazing.

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

Loren

The motel room was clean and very comfortable. The staff was courteous and helpful at all times. The breakfast was very good.
A suggestion from me to management, as to send a description of how to enter the motel and how the elevator works prior to arrival would’ve been helpful. Especially for foreign visitors.
Like the central location. I would stay there again.

Leisure Friends

10/10

Exceptional

25 Dec 2025

Baohua

As expected, clean room and friendly staff.

However, I want to emphasize its exceptional staff. The way the lady served breakfast was heart-warming; in addition, my son was severely sick so that he had to stay in hotel to recover while the rest of family continued to visit Florence.

The front desk lady provided extra water bottles and allowed him to stay extra hour in room after checkout. She also allowed my son to overstay in the comey lounge with luggages until we retuned from Pisa Tower in the afternoon.

The staff is of great help, really really appreciated!

The property is very nice except one minor thing to improve. The cushions on sofa bed are not firm.

In short, I am very pleased with the stay.

Friends_and_family Family

8/10

Excellent

09 Dec 2025

Antonio

The apartment is located very central. 5 minutes walking from the train station and 10 minutes from Santa maria del fiore Cathedral. All main tourist locations are within 20 minutes walk. Breakfast was very good. Cakes and croissants are homemade and they give you also a small selection of charcutery and cheese. On request they also make scrambled eggs. The only con was the noise. Rooms are not very well isolated so you can here people walking outside your room. Our room was in front of the kitchen so we could here the preparation of the breakfast at 7 am. For the rest it was a convinient place to stay. They really focus on costumer care. Worth the money for sure

Leisure Partner

10/10

Exceptional

28 Oct 2025

Ilise

We stayed in multiple hotels during our trip to Europe, and this was our favorite. The hotel was small, the room was spacious, and we enjoyed the free breakfast which included eggs made to order. The bathroom was also spacious and allowed both my husband and me to get ready at the some time in there. The staff was friendly. There are also a number of restaurants available within walking distance, and the location of the hotel was very convenient and close to tourist sites.

Leisure Partner

6/10

Pleasant

18 Oct 2025

Herbert

Room was adequate and clean. I would have wished a desk.

Staff were adequate.

Breakfast serves was fine. My main complaint is the start at 7:30am is too late. I was there as a tourist and stayed for 6 nights. We have day tours booked that required us to be at the meeting place by 8am or earlier which meant we had to leave at 7:30am. We had to miss 3 out of 6 breakfast which was why we booked at La Scala for Free Breakfast.

Location was excellent. It is a 5-10 min walk to the train station and tram to the airport. Everything else including the key Florence sites are 10-15 minutes away by foot. There's restaurants close by but there are so many restaurants within 10 min walk.

Leisure Partner

10/10

Exceptional

16 Oct 2025

bilin

Nice place, good staff, love the breakfast. Will definitely check back again!

10/10

Exceptional

13 Oct 2025

Ludwig

Nice place. 5 minute walk from S M Novella train station. Easy walk to many Florence sights. Convenient to bud and trams. We would stay here again.

Leisure Partner

8/10

Excellent

12 Oct 2025

Rosa

The breakfast was excellent and the people that worked in there were very pleasant!
You are within walking distance to all the important sites,restaurants and of course the train station.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Abigail

This place is a real gem in Florence. My family felt very safe with the setup. The location is conveniently located near the train station and great eateries. We never ran out of food options only a 5 min walk away.

Breakfast was also good and they had cappuccinos, freshly baked breads, fresh omelets, juice, deli meats and cheese.

Staff really works hard to make sure you are happy and that’s what we were looking for in a hotel. Will definitely stay here again when we go back to Florence.

Leisure Family

10/10

Exceptional

29 Sep 2025

Pauline

Staff were great, packed us a take out breakfast when we had to leave early for tours, location was great!

8/10

Excellent

21 Sep 2025

Steve

Good location to explore Florence from. Breakfast was intimate with everyone on one table, but recommend the scrambled eggs

Leisure Partner

6/10

Pleasant

17 Sep 2025

Higinio Antonio

Good location. Small rooms. Good staff.

Leisure Self

8/10

Excellent

15 Sep 2025

Tim

A great little hotel close to the train station and major attractions. Nice restaurants are close by and there is always the Mercato Centrale.

Leisure Partner

10/10

Exceptional

12 Sep 2025

Nikita

Loved it! Place was clean and well maintained

Leisure Self

10/10

Exceptional

26 Aug 2025

Yomar

Rome very wild and comfortable you feel like your home
I really love it

10/10

Exceptional

16 Aug 2025

Monica

We really enjoyed our stay in La Scala, the breakfast was delicious and Rochelle makes the best fried eggs. The beds are very comfortable and the rooms are spacious. Location is fantastic, very close to the train station

10/10

Exceptional

11 Aug 2025

BEILI

The hotel is close to the train station, major sightseeing places, restaurants, supermarket, and Laundromat. All in walkable distance. The room is spacious, clean, and cozy. Breakfast is included but need to order the day before. The elevator is small. If you have big luggages, you may need to take the elevator one person at a time. We love the room we stayed. Highly recommended this hotel.

Leisure Family

10/10

Exceptional

05 Aug 2025

Joao

Great Hotel

Leisure Family

10/10

Exceptional

24 Jul 2025

Alessia

Amazing hotel. Great staff. Amazing breakfast in the morning. Very close to the train station and center Florence. Highly recommend

10/10

Exceptional

20 Jul 2025

Rodica

I had a fantastic stay at this hotel! The location couldn’t be better, just a short walk from the train station and within easy reach of all the main tourist attractions, including the Duomo and Uffizi Gallery. The staff were incredibly friendly and helpful, always ready with a smile and great recommendations. The breakfast was also a highlight, with a wide variety of fresh and delicious options to start the day right.

Leisure Partner

10/10

Exceptional

16 Jul 2025

JOHN

The hotel is very nice inside and close to the train station and near all the major sights. Best of all friendly and helpful staff and good breakfast in the morning. We would highly recommend this hotel, it's the best one we have stayed in so far in our travels through Europe.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Jonathan

We LOVED this property. For US/CA tourists, please consider this location for your stay. It was very secure, the beds are firm, there is good water pressure, and the staff went out of their way to accommodate breakfast and luggage storage. Very good experience.

Leisure Family

8/10

Excellent

07 Jul 2025

George

Ff

10/10

Exceptional

02 Jul 2025

Hicham El

Very close to everything.

Leisure Partner

10/10

Exceptional

21 Jun 2025

Kirsten

The rooms were clean and charming, with spacious bathrooms. The staff was wonderful!

Leisure Family

8/10

Excellent

20 Jun 2025

Kelsey

Nice stay. Room was fine, nothing special. Some construction on the street so the views were great but it was very convenient to the train station.

Leisure Self

10/10

Exceptional

19 Jun 2025

Reza

So close to the Train station it is walking distance to any major attractions and shops are all very close for any snack purchase the Hotel provides you plenty of water . The beds are comfortable clean the hotel smells so heavenly the staff are amazing helpful and polite they go way beyond bto make you feel welcomed!

Leisure Family

10/10

Exceptional

15 Jun 2025

wayne

Very clean and in the perfect location

Leisure Partner

10/10

Exceptional

14 Jun 2025

James L

Great boutique hotel in the middle of Florence. Charming. Easy walks to David and Uffizi museum. Wonderful staff. Truly enjoyed our stay!

Partner

10/10

Exceptional

04 Jun 2025

Kristina

The staff were amazing, room was spacious and well decorated, breakfast was excellent.

Leisure Family

10/10

Exceptional

18 May 2025

Richard

This location in Florence made it easy to access trains, the main square and the River. All our amazing restaurant options were within 5 min. The staff cooked a full breakfast with a positive attitude. My college age son and I had an amazing time.

Leisure Family

10/10

Exceptional

09 May 2025

KHANH

Lovely place. Room is very clean. Staffs are so friendly, helpful and the service is top nottch. Definately will stay here again if visiting Florence next time.

Leisure

10/10

Exceptional

08 May 2025

Vi

Clean and spacious rooms. Friendly staff. Breakfast was fine. Convenient location to catch the train.

Leisure Family

10/10

Exceptional

05 May 2025

emperatriz

Great location can walk to everywhere.

10/10

Exceptional

22 Apr 2025

Mehdi

Very friendly and welcoming staff, it’s located about 6 min walk to the train station and 5- 15 walk to most attractions . Many dining options nearby . Pleasant stay !

Leisure Partner

8/10

Excellent

18 Apr 2025

Cristina

Excellent location near train and downtown center. Walkable to everything and easy access into the hotel, which is on the 2nd floor only. Rooms were giant. Limited breakfast options but not bad.

Leisure Partner

10/10

Exceptional

15 Apr 2025

Sally

!

10/10

Exceptional

02 Apr 2025

Karla

Friendly staff. Beauty room and near to the train station

Leisure

10/10

Exceptional

02 Apr 2025

Cory

Hotel La Scala was great. An older Italian building with a cool metal gate inside the main door really makes it feel like Italy. The walls are thin and during the day you can hear the chatter from the dining area but it’s honestly not bad cause you’ll be up and out in Florence.

The staff was amazing and friendly, you have a kettle and amenities in your room, the shower set up is a bit weird with the billable glass walls but it’s fine.

The breakfast every morning is included and is great. Cooked fresh and the staff who make it are very friendly.

The location is great, walkable anywhere you need to go and close to the train station.

I stayed here 3 nights and would highly recommend it.

Leisure Self

10/10

Exceptional

06 Mar 2025

Lyana

Close to train able to walk in a few minutes. Busy street quaint with many restaurants. Small hotel with 10 rooms on 3 rd floor of a building. Blends in with the facade of nearby stores and places to stay.

Leisure Partner

6/10

Pleasant

15 Feb 2025

Rafael

It just a hotel to sleep 1 night

Leisure Friends

8/10

Excellent

14 Feb 2025

Rebbecca

We chose Hotel la Scala based on its proximity to the train station. In that, it does not disappoint. Location is wonderful! It is a busy street and we found that it was a rather noisy stay, which came from the road outside our window. The accomodations were comfortable. The complimentary bottles of water and breakfast was much appreciated! Hotel staff were very friendly and helpful. I would recommend this hotel for those looking for a comfortable stay near the train station.

Leisure Partner

10/10

Exceptional

26 Jan 2025

Verified traveler

This was great for a family of 4. Breakfast was fresh, lots of choice and as much as you wanted.

The room was clean and spacious, nice view to Florence houses around.

Convenient to the train station and sights.

Friends_and_family Family

4/10

Poor

06 Jan 2025

Monica

Cons:
We stayed at the hotel for 2 nights. The first time we saw the room was immediately a disappointment, is nothing close to what the pictures show. The room was very small, no natural light, no opportunity to open the outside window. In terms of cleanliness was poor, the smell to detergent, cleaning products and deodorant spray was unbelievable. Our nose started hurting after 5 minutes of being in the room. We asked the manager to look after this and their answer was “I can’t do anything, sorry”. That is no the customer service we expect at a hotel.

Be careful about bringing tons of luggage, the property has an elevator but is tiny and very slow, probably you’ll need to take the stairs always.

I wouldn’t recommend this hotel for families. Just solo travelers and couples.

Pros:
Good area, close to restaurants, coffee shops, main attractions of the city and the train station.

Leisure Partner

10/10

Exceptional

19 Dec 2024

Chong Wei

Friendly and helpful staff. Good location, near to train station. Breakfast was a good spread, and a nice way to start the day.

Leisure Family

10/10

Exceptional

01 Dec 2024

Bimal

Great location and staff. Clean and comfortable rooms.

Leisure Family_with_children

10/10

Exceptional

16 Oct 2024

James Ryan

We loved our stay. Great neighborhood. Very friendly team to support us.

Leisure

8/10

Excellent

25 Sep 2024

Evangeline

Everything was great especially with Sherry and the other young lady at breakfast. But the elevator being broken didn’t help my 82-yr old father when going up to the 2nd floor.

Friends_and_family Family

10/10

Exceptional

19 Sep 2024

CECILIA

The room was beautiful, they can improve a little bit on breakfast set up. Overall it was a good experience. Thank you so much!

10/10

Exceptional

07 Sep 2024

Audrey

One of our favorite stays in Italy! Staff was incredibly welcoming and attentive. Location is very convenient: 7 minutes' walk from Firenze Santa Maria Novella train station, 3 minutes from Piazza di Santa Maria Novella, 10 minutes from Cathedral of Santa Maria del Fiore/Brunelleschi's Dome.

Included breakfast is promptly cooked to order with a wide range of options such as fried/scrambled eggs, Italian charcuterie, breads, cornetto, fruits, cappuccino, etc.

Room was clean, comfortable and charming, with fresco ceiling, mini fridge, water kettle, coffee maker. Bathroom was clean and modern.

We enjoyed our stay and plan to return!

Leisure Family

10/10

Exceptional

06 Sep 2024

Angela

Excellent location to the train station, clean and efficient rooms, exemplary staff, and healthy breakfast choices

8/10

Excellent

06 Sep 2024

Stephen

A beautiful historic building transferred into a small hotel, where the staff are personable and facilities, while a bit different are wonderful to be part of in this city. The hotel manager, Medi was exceptional, friendly and knowledgeable - a rare find in a bustling city

Partner

10/10

Exceptional

13 Aug 2024

Jane

Fabulous hotel in a stunning location a short walk from the Duomo. Lovely staff! Would highly recommend.

Leisure Family_with_children

10/10

Exceptional

28 Jul 2024

David

Ticks all the boxes

Really helpful and friendly staff, big bedroom and the bathroom was great

Partner

10/10

Exceptional

08 Jul 2024

Lana-May

Hotel La Scala was absolutely perfect!

The room was great - the fresco on the ceiling was stunning and such a beautiful reminder of the historic building in comparison to the modern facilities. It was so clean, the bed was comfortable and the air con was so great to have. We had a garden facing room and so there was no noise from the outside whatsoever, but being an old building the walls are fairly thin so something to bear in mind, but I couldn’t fault the room or facilites at all.

The staff were all SO NICE, really helpful, very welcoming and more than happy to give recommendations of places to see which was so great! Honestly the sweetest group of people and really make you feel at home.

Breakfast was a bit of a worry for me given that it is around a long communal table, but with the time slots in a three/four hour window, we hardly saw any other guests. We’re not massive eaters in the morning so we just went for fruit, croissants and coffee which was ideal for us and it was a really nice touch to have it all included! They have a really good selection of things to choose from though, which you can select using a form the night before.

The location is amazing also - only a five minute walk from the train station, and within walking distance to everything you’d want to see in the city.

Overall, value for money is excellent, the hotel was lovely and we had the best time. I wouldn’t hesitate to recommend Hotel La Scala to anyone travelling to Florence!

Leisure Partner

6/10

Pleasant

07 Jul 2024

Farrah

Liked: Walkable to main tourist areas. Friendly staff and good breakfast. Clean. Air conditioner worked well enough.
Didn't like: the windows in the room didn't close properly allowing all street noise to come through throughout the night... Even with earplugs it was loud and I couldn't sleep till 2am. Also the city tax was only payable by cash.. Not card.

Leisure Partner

8/10

Excellent

01 Jul 2024

Stephen

Noise at night from the outside, a bit like a lift motor or refrigerator which continued for 5 or 10 mins 2 or 3 times per night.

Leisure Family

10/10

Exceptional

23 Jun 2024

Michael

Great location. Friendly front desk staff. Clean rooms.

Leisure Family

10/10

Exceptional

23 Jun 2024

Sonya

Wonderful staff, comfortable room

The room was comfortable. A/C worked very well. The front desk woman was a delight and the gentleman serving breakfast provided great conversation during my meal. Very close to everything! Will stay here again if i come to Florence!

Self

8/10

Excellent

12 Jun 2024

Yasamin

The building was very old and its elevator was barely functioning. The staff were very friendly and helpful
.

Leisure Friends

10/10

Exceptional

06 Jun 2024

elika

Love the location which is 5 min walk from the train station and 20 min walk to touristy areas. I love the receptionist( Madina) she was supper nice and helpful we wanted to go to mall and she showed me where to book the tickets and she always had a smile on her face. the breakfast was ok even it was prepared to each individual it was too many missed communication, one time they forgot to give us the paper for us to fill and the guy who has mustache working in the kitchen was giving us attitude when I was asking him how the breakfast works here. The way he acted was definitely not nice. And the second day for breakfast the lady didn’t have our paper so we had to tell her what we want. The room was clean and spacious. I like that you can book reservations for the busy famous restaurant downstairs ( Osteria pastella)easily with help of the receptionist. We had 2 dinners there since the pasta was so fresh.

Leisure

10/10

Exceptional

15 May 2024

Debra

This was a wonderful hotel for a two night stay in Florence. It was convenient for the Train and tourist attractions in there area. It felt safe and was quiet. The staff when above and beyond to make our stay special including bringing flowers on my birthday. Highly recommend.

Leisure Family

4/10

Poor

09 May 2024

Monica

Not a good place

The Bed & Breakfast is in a busy street and in a 3rd floor. It has a very small and slow elevator. The entrance of the building has a very bad smell. Before our arrival , I received an email requesting to upload our passports and I did, At our arrival, we were asked for our passports to take pictures of them. When I told the woman at the reception that I already sent them, she answered in a non friendly way. The beds were uncomfortable and the pillows awful. The bathroom had mold in the shower. Breakfast was good with plenty of selections and we had Andrea preparing it for us. Btw, he along with breakfast is the best of this B&B. He was so polite and friendly and my family and I shared a nice conversation. I don’t recommend this place

Friends_and_family Family

10/10

Exceptional

29 Apr 2024

Nicole

Walkable. Close to everything. Good breakfast. Recommend using a white noise machine if light sleeper.

Leisure Self

10/10

Exceptional

28 Apr 2024

Larry

The Hotel was a different experience from a USA hotel, somewhat. It was in what appeared to be an old resident building. Two floors (3rd & 4th) were individual hotels. 2nd floor appeared to be a professional business office. A bit unique but nice. We enjoyed our stay and the staff were very helpful & friendly. The owner of the property also operated a very good restaurant named Osteria La Scala…make reservation if you want to go…

Leisure

10/10

Exceptional

18 Apr 2024

Verified traveler

A quIrky little hotel in an old building, nicely refurbished. Very friendly and helpful staff. It’s close to the train station and Santa Maria Novella, so easy to find…. After you get the instructions for getting in! Ice room and big bathroom!

Partner

4/10

Poor

11 Dec 2023

Ali

Very strange place to stay. A regular \"MOTEL\".

Leisure Partner

10/10

Exceptional

04 Dec 2023

Colleen

There are not enough superlatives to express how much we loved this hotel. The staff really made this place special. Each day they treated us like we had been there forever. The breakfast (included) is made to your order each morning; very good.

This hotel was very walkable to many attractions and is very close to the central station.

My only regret is that we did not spend more time in Florence. This hotel really was the cherry on top of Florence, thanks to the staff.

Leisure Partner

10/10

Exceptional

01 Dec 2023

Jennifer

A beautiful small hotel, very quiet, and has a staff who is available to help with any matter. The wifi is good enough for Zoom meetings, the location is perfect (2 2-block walk to the historic area), and the breakfast is delicious with lots of different options. The only place I will stay whenever I come to Florence!

Business Self

10/10

Exceptional

28 Nov 2023

Marilyn

Lovely hotel in nice area close to the train station. Very clean and comfortable. Breakfast was good.
The Hotel also has a restaurant affiliated to it. We ate there one evening and it was really good. Very popular, even in November. You would be advised to book as queues to eat there can be long.
Would definitely recommend this Hotel

Leisure Partner

10/10

Exceptional

25 Nov 2023

Jessica

The staff was very friendly and accommodating. We spent time in breakfast cafeteria meeting the staff and having fantastic conversations meeting new people and new perspectives. Close to Mercato Centrale we walked and found many delicious food choices and were lucky enough to experience live music that evening middle of lots of art and basilicas was a nice few days wandering around. I could do without the high end shopping in the middle of the old beauty

Leisure Friends

10/10

Exceptional

11 Oct 2023

Todd

We are so happy we stayed at Hotel La Scala for our four-night stay in Florence. We chose this hotel due to the location, but the real charm is how the staff make you feel so welcome. Prior to arrival we received a personalized with details of our stay (not a canned message) and the staff take the time to get to you know you during your stay. Before retiring for the first night, we were asked to share our breakfast preferences from a selection of options, and the breakfast was made to order. This is not only practical to avoid the hotel from wasting food, but the personalized service was a great way to start the day. The location of the hotel is close to the train station and within walking distance of most attractions. A BIG THANK YOU to the staff for contributing to a memorable vacation.

Leisure Family

10/10

Exceptional

04 Oct 2023

Derek

Place is perfect! Close to the train and city center, amazing staff and very clean.

Leisure Family

10/10

Exceptional

02 Oct 2023

Dianne

Secure entrance. Main floor area when you enter looks sketchy but upstairs where hotel is, very nicely done. Beautiful, clean modern bathrooms, nice breakfast and very friendly, helpful staff. Very handy to tramway and railway and all sites.

Leisure Partner

10/10

Exceptional

05 Sep 2023

Anusha

Walkable from train station. Staff is very flexible and reachable via Whstsup. Lift is tiny only one person can go and need to how to get in and how to get out

Leisure Family

10/10

Exceptional

07 Aug 2023

Ugo

Great place, it should be a 4 star, not 3.

Leisure

10/10

Exceptional

29 Jul 2023

jayashree

The stay was nice and comfortable. The staff was friendly and service was very good!

Leisure Family

10/10

Exceptional

25 Jul 2023

Behnam A

The staff were very helpful and pleasant to interact. Great location; a nice and clean hotel!

8/10

Excellent

08 Jul 2023

Shannon

Basic but nice. Room was clean. Bathroom was updated. Location was fantastic. Would recommend.

Friends_and_family Family

8/10

Excellent

13 Jun 2023

Jamie

This place is perfectly fine for what it is. The staff is VERY nice and it’s close to the train station and in a walkable area, although not the most scenic part. The rooms are big and the bathrooms are nice. It’s in a 15th century building so it just feels a bit old but it’s perfectly suitable and affordable.

Leisure Self

8/10

Excellent

10 Jun 2023

Rosanne

Very nice stay

Leisure Partner

10/10

Exceptional

31 May 2023

Michelle

Wonderful charming place with tons of history. Professional and friendly assistance. Had a lovely time. Thank you!

Leisure Friends

10/10

Exceptional

31 May 2023

Natasha

Great Hotel

Terrific location-friendly check-in and great room. Perfect for our one night stay!

Friends_and_family Friends

10/10

Exceptional

19 May 2023

santiago

Central, clean, no lobby as it is common in Italy. It is in an old building but inside is very good.

Leisure Family

10/10

Exceptional

29 Apr 2023

Miranda

Best hotel we’ve had in all of Italy so far! The staff was very friendly, again probably the nicest we’ve had since arriving a week ago. Good location to most things, great breakfast, room was nice. Perhaps some new pillows, but otherwise no issues.

Leisure

10/10

Exceptional

15 Apr 2023

Aixin Allison

Service was excellent, staff were friendly and helpful, went out of the way to introduce us to the lovely city of Florence! Excellent hotel overall.

Leisure Family

10/10

Exceptional

07 Apr 2023

Madhur

Great hotel for the price. Comfortable room for family of 4. Nice renovated bathroom. Nice breakfast included. Location is great, close to the train station, and walking distance from everything. Importantly, very nice people managing the hotel. Recommended!

Leisure Family

10/10

Exceptional

04 Apr 2023

Debbie

The staff were above and beyond helpful and kind to weary travellers. Elmadina and Sherry went out if their way to assist us in anything we required. They should be commended for their work. The breakfast was lovely and gave an opportunity to talk with other travellers. We were happy to have the two single beds. The location was perfect. 10 out of 10!!!

Leisure Family

10/10

Exceptional

09 Mar 2023

Sarah

The staff was so friendly and helpful

Leisure Self

10/10

Exceptional

09 Nov 2022

Dexter

HOME AWAY FROM HOME

LOCATION:

* Less than 5 minutes from Firenze train station.
* It is exclusive, safe and quiet.
* Walking distance to restaurants, shopping and tourist attractions.

HOTEL:

* It has exclusive and homey vibes. They occupy the entire second floor to limited guests.
* Amenities such as; the bathroom and lighting are very modern. But materials used are locally made, with high class.
* Delicious and fresh breakfast foods.
* Access to the building is hitech.

STAFF:

* They are the true GEM of the hotel. They are very hospitable.
* ELMEDINA, the front desk, is the most beautiful and nicest person you would ever meet. She goes out of her way to take care of you. She is usually off at 9pm. But she extended her working hours, just to personally check me in at around 10:30pm. She took the time to gladly welcome me and orient me to the city. She would check up on me from time to time, to ensure I was having a great time. She is the ASSET of the property.
* SHERRY, one of the hotel staff, compliments the warmth and positive atmosphere of the place. She would make sure everything is organized. She would treat guests like family members. I will treasure our morning chats, her delicious breakfast omelet and her sweet smile. Her son, Daniel, is equally friendly and courteous as her. I found a home in them.

CONCLUSION:

* La SCALA Hotel is more than just an accomodation. It offers home away from home. It renews your body and soul.

Leisure Self

10/10

Exceptional

21 Sep 2022

Leslie

Super nice staff. Good breakfast, convenient location.

Leisure Partner

10/10

Exceptional

13 Sep 2022

Pat

The staff was super amazing and very accommodating. LOVED IT. I highly recommend.
Scott