Name: Soggiorno La Cupola - Bed and Breakfast
Address: Via Panzani, 1, Florenz, 50123, IT

10/10

Exceptional

12 Jun 2026

james

Room wash great, staff were friendly & very helpful

10/10

Exceptional

09 Jun 2026

Bethany

Great location, clean and comfortable.

Just what we needed for a couple of nights in Florence

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Julie

Room was good with a gorgeous view of the Duomo. Note: this is on the second floor with no elevator, so prepare to hike up two flights with your luggage

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Jason

Centrally located for all those classic sights, affordable, and the best host we’ve had in a while

Partner

10/10

Exceptional

08 Mar 2026

Dan

Proximity to Duomo and Uffizzi and Academia was beyond expectations. This hotel is in the heart of bustling action, yet so quiet when windows were closed. Very clean and the staff was kind, friendly and knowledgeable.
SPECIAL MENTION TO THE LOVELY LADY RUNNING THE COFFEE AND SWEET DOLCEZZA IN THE ALLEY BEHIND THE HOTEL!

Partner

10/10

Exceptional

19 Oct 2025

Jenny

Host was very helpful. Rooftop area has wonderful views. We did have a private bathroom upgrade. No lift available.

Friends_and_family Friends

6/10

Pleasant

28 Sep 2025

Anthony

Clearly a budget option that is centrally located.

Leisure Self

8/10

Excellent

23 Sep 2025

Jun

Good location

Leisure Family

10/10

Exceptional

21 Sep 2025

Mike

Centrally located in the heart of Florence, it is a bargain. There is a roof top as an extra, and the staff are friendly.

Leisure

6/10

Pleasant

19 Aug 2025

Vanessa

Close to train station. Shower was in same space as the beds so privacy was only provided by the shower curtain.

Leisure Family

10/10

Exceptional

21 May 2025

Melissa

People were very helpful and kind! Would book again!

Leisure Partner

6/10

Pleasant

15 May 2025

Cybil

Hotel-ette

It is located on one floor of the brownstone type building. We passed it because the sign was the size of a piece of paper. There is no elevator. Keep this in mind if your bags are heavy. Throughout the night, you could hear other guests being buzzed into the common area. There was a shared bathroom available. The en-suite bathroom was new but very tight. Every time you send something down the drain, sink, toilet or shower, you hear loud noises. I’m a light sleeper, because of the tight, you could hear… EVERYTHING! I learned that traveling to Europe is an experience like no other. For the price, extremely close to all the shops, restaurants and attractions. Very close to the train. Less than 10 minute walk.

Friends_and_family Family

10/10

Exceptional

01 May 2025

consuelo

Location was great!

Leisure Family

4/10

Poor

10 Sep 2024

Franco

Room extremely small. The bed occupied the entire room. No AC, No refrigerator in the room, no closet. The bathroom, which is shared by 6 rooms, was awful with sharing bathroom mat, soap, and shower gel.

Leisure Partner

6/10

Pleasant

21 Jul 2024

Sanchez Galvez

In general the staff was very kind, the place very clean, in the other hand It is a nightmare to trip with baggage due the rooms are in the 3rd floor, no elevator available, also we had have the need to share bathroom.

Leisure Family

8/10

Excellent

27 Jun 2024

Joy

Great location. Great service. Amazing rooftop with incredible view. Comfy bed. Sharing the 1 restroom and shower with all the other guests was a little inconvenient. Luckily I showered early 😊

Leisure

10/10

Exceptional

23 May 2024

Nikki

This room is charming and in a great location. You can’t beat the view!

10/10

Exceptional

23 May 2024

Lilly

Very nice place! Great location! Receptionist was very kind!

Leisure

10/10

Exceptional

09 Apr 2024

Tatiana

Perfect location

This hotel was in the perfect location with an amazing view from our room. This hotel only has about six views. This hotel only has about six rooms and has just an odd set up for the room with the shower being located outside of the bathroom. It wasn’t a huge issue, but just thought I would mention it. Parking was available in parking lot for about €30. This was in a perfect location with everything you can walk nearby and and walking distance. It has a beautiful rooftop to watch the sunset. I would definitely recommend this hotel. The staff was very friendly and communicative.

Friends_and_family Family

10/10

Exceptional

05 Feb 2024

Gene

Great owner, great price, great location.

Leisure

10/10

Exceptional

30 Dec 2023

Yainie

perfect location

Leisure Family

2/10

Poor

24 Nov 2023

Brian

STAY AWAY FROM THIS PLACE!!!

This place confirmed and took my booking at 11:30pm but didn’t open the door. I found out in the confirmation email after being charged, that they close and lock the hotel at 6:30pm and don't accept check-ins later. Why would you accept a booking after you are closed? Charged me and refuse to refund me despite I didn’t stay there and had to book and pay for another hotel. Extremely shady... and they claimed I stayed the night before (which I did not) to justify to Hotels.com why they charged me. STAY AWAY!! Hotels.com is refusing to do anything too. Last trip I’ll use them either and will tell everyone what terrible service I received. BOOK ANYWHERE ELSE!!!

Self

2/10

Poor

01 Sep 2023

Mohammed

I went to this guest house. first there was no one at the front. so they told me for self check in. the property was located on 2nd floor. i had to open with the key pad combination 2 doors. the property call them brown and green door. there are only total 6 rooms. and 1 bath for this property. we shared thr bathroom.
after self checkout with in one hour we left and rented another hotel due to the unsafe.
there was a person knocking on the property door. as mentioned there were total 2 doors with the combination lock. so this syranger was knocking the green door (2nd door). and saying open it, open it. and he said, he sleep here. i said if you sleep here you should have your own combination number or a key to access the floor. he continuesely shouting. then he left. after 15 minutes, my wife says lets leave this place. it is very dangerous. so we left and went another hotel. receipt is attached. i would like to request for the refund. thanks

Leisure Family

10/10

Exceptional

22 Jun 2023

Tammy

Charming and perfect location.

Our stay at Soggiorno La Cupola was wonderful. It was an easy walk from the train station and super close to the amazing Duomo. It was in the perfect location to enjoy all that Florence had to offer. I had excellent communication with he Hotel owner and he was available to help with directions and times to meet. He provided codes and made sure we knew how to get to the location. So helpful. Everyone was friendly and kind and spoke english which helped immensely with communication. Great place and charming.

Partner

10/10

Exceptional

28 May 2023

MAJID

The hotel is very close to the main Florence tourist hotspots with very nice views of the main street.

Friends_and_family Family

6/10

Pleasant

14 Aug 2022

Nelson

Nice room, but Not AC ):

The customer service was excellent! The location is perfect, however I would unfortunately never stay here again, it was during the summer and they do not have AC ):

Self

8/10

Excellent

26 Jun 2022

Kim

If you don’t like shared bathroom, this facility will not work for you.

Leisure Partner

6/10

Pleasant

19 Jan 2020

Emily

Great location Horrible bathroom

The location was fabulous as was the service. Beds were comfortable. Bathroom situation was awful. It was an rv toilet that never flushed and shower so small I could not use as a normal sized person.

Friends_and_family Family

10/10

Exceptional

13 Oct 2019

Verified traveler

Very close to train station and centre of Florence. Roof terrace was spectacular. Love the quirkinesses of the building

Leisure Family

8/10

Excellent

09 Oct 2019

Verified traveler

The hotel is in a fantastic location - especially for the price. The terrace access is a nice touch. The bed was comfy and it wasn’t too noisy despite being on a Main Street. But the bathroom in the room was not great, it leaked, toilet didn’t flush properly, and the shower was tiny. Also there’s no elevator as stated, so you will need to carry your bag up a few flights of stairs. But all in all great stay.

Leisure Partner

8/10

Excellent

19 Sep 2019

Adam

Recommended centrally located budget hotel

The hotel was located right in the heart of Florence, the Cathedral was less than ten minutes walking, and it had a great roof top terrace where you could bring drinks and food and enjoy the view. The hotel was clean and tidy and our room had a shower but the toilet was shared with about 4 other rooms; we knew this in advance so it was not a problem - it was something we were willing to bear for a budget hotel that was central. Wifi was reliable.

One point worth noting: the hotel was located on the second floor and there was no lift so it would not be good for people with limited mobility.

Partner

8/10

Excellent

12 Jun 2019

Verified traveler

We were looking for somewhere reasonably placed but in the center of the city, and we found it here! The shared bathroom was a bit of an experience, but overall the room was exactly what we needed. The best added bonus was access to the rooftop terrace of the building, which had a lovely view of the Duomo. We brought desert back to the hotel our last night and sat up there for an hour just watching the city and enjoying the view.

Leisure Family

8/10

Excellent

09 Jun 2019

Mark

Good place to stay in central Florence.

Great little place to stay in central Florence, really close to the Cathedral and has all the shops and restaurants you might need nearby. The property itself is up a couple of flights of stairs so be mindful if you have a lot of bags, but pretty easy to find and near to the train station. I found my room was clean and comfortable but very simple, there was some wear to furnishings and features, one of the plug sockets wasn't well secured. There was some outside noise but but too much as to stop me sleeping. There wasn't a formal breakfast but they did leave some croissant and juices in the room along with some coffee machine capsules.

8/10

Excellent

08 Jun 2019

Verified traveler

In the heart of Florence

We loved the location, the room was comfortable and had plenty space. The bathroom was tiny and made it difficult to shower. Some mornings the water would never heat up. The service was good. You do have to carry your luggage up 3 flights of stairs. But that’s Europe :) The location was perfect! Great location from the train station.

Friends

4/10

Poor

04 Jun 2019

Verified traveler

Don’t be deceived by hotel name

Elevator did not work. Had to carry bags up 4 floors. Room floors dirty. Air conditioning did not work. Tv did not work. Shower water only very hot not cold water. Shower floor slippery. Shower handle broken. Not enough towels. Bathroom dirty. Bed sheets dirty. Fire alarm at 4 am. Noisy street at night. No breakfast. Bad customer service.

Family

8/10

Excellent

19 May 2019

roi shir

Great location - good value for money.

it was OK.
good value for money.
very nice crew. very nice snacks and hospitality.

WIFI kind of weak..

8/10

Excellent

29 Mar 2019

Verified traveler

The place was great! The only issue was lots of construction in the buidling and around the building. They would start at 7:30 in the morning and it was very loud. But the location and place was again, great! Roof top terrace to sit and enjoy wine with awesome views!

Friends

10/10

Exceptional

13 Oct 2018

Carlos A

Just loved it

Will come back, for sure. Great staff, great place, excellent experience.

Partner

8/10

Excellent

14 Sep 2018

Jacqui

Very close to the Railway and center of town.

Nice hotel but the bathroom was very small. The toilet seat was broken we ran out of toilet paper and the shower was the smallest shower I have every seen. Otherwise reasonable for the cost.

4/10

Poor

26 Jun 2018

Antonio

Great location but the hotel room was too small and had no AC. I would not stay here again.

Partner

10/10

Exceptional

11 Jun 2018

Jacqueline

Affordable and accommodating

Super accommodating host. Great location. Close to the station and also close to the Duomo

Friends

10/10

Exceptional

05 Jun 2018

Verified traveler

Great no thrill hotel!

It was our second stay in this hotel, and we were not disappointed. They had some minor improvements in the rooms and common bathroom. Very clean and quiet despite being in a busy area! Check in was smooth and easy, even outside of their office hours!
The location is as good as it gets, couple steps from the train station and the Duomo. We loved the rooftop with an incredible view!

Friends

6/10

Pleasant

02 Jun 2018

Verified traveler

good location

great locations to get around. Close to trains, cafes and shopping.
No AC in the room, bathroom and very tiny, room needs some upgrades and renovation.

4/10

Poor

26 May 2018

Mich

No terrace as advertised which is why I booked.

No one at the desk ever. I had to let guests in who were waiting in a small dark hallway for someone to let them in. The bathroom was gross. Floor wet and slippery - dangerous. The key to the room door was not straightforward and I had great difficulty getting in the first time and of course no one was there and no one answered my phone calls. All over TERRIBLE!!!

8/10

Excellent

19 Apr 2018

Verified traveler

Enchanting

The view from the balcony was spectacular!!! What else can I say?! Comfort was okay, service excellent.

6/10

Pleasant

15 Oct 2013

Claire

Right in the centre of town!

This place is 2 minutes walk to the Doumo and surrounded by shops, piazzas and things to see.

Note rooms are 2 floors up so tricky with heavy suitcases, though staff were very helpful in giving me a hand.

Building and rooms are basic but clean, fine place to stay on a budget to enjoy the city

8/10

Excellent

30 Sep 2013

Leah H

Great for a short stay..

My husband and I stayed only one night in Florence at Soggiorno La Cupola. I'm honestly not sure we could've done another. We had a shared bathroom which was hard to get into at times, and we only had one thin, hard pillow, not great for your neck. I woke up the next morning with some aches. The room was clean, though! The location, though, is pretty great. The hotel is situated really close to the train station and the main cathedral!

When we arrived no one was in, so we had to call an italian number from our UK phone, hello charges. They gave us the code to the door, and our keys for our room were in the lock, so we got in no problem. The person arrived around 8-830pm and we paid for our room then,

Family

6/10

Pleasant

21 Sep 2013

Laura

Old hotel, great location, & beautiful terrace

This old hotel is basic, but the location is GREAT! I RSVPed a double with a shared bathroom, but was luckily given a double with a private bath! The staff were nice, but not there the whole time. Definitely call ahead of time to tell them when you are arriving.

8/10

Excellent

20 Sep 2013

Sarah

Simple cheap accommodation

Great if your looking for budget accomodation, very close to the train station and a short walk to all the city sights, has access to an awesome rooftop terrace

2/10

Poor

08 Sep 2013

Eveish

Room with a view, but that was all.

Dirty, electricity kept cutting out, bathroom in room was out of service permanently, staff were careless. Tv didn't work, Location was amazing.

Partner

2/10

Poor

17 Jun 2013

jo Rogerson

Very Poor

It was loud all night long, no A/C so the window had to be open not even a ceiling fan. the toilet was taped to the wall...all around very unsatisfactory!!!!

6/10

Pleasant

29 Oct 2012

Gioia

Not what I thought it would be.

I reserved a double room at this \"Bed and Breakfast\". I thought I had reserved a room with a private bathroom. Upon arrival I found that first of all the B & B was on the second floor with no elevator. Secondly, there was not a breakfast in the building. I was given a voucher to go to a cafe/bar across the street where I got to choose 1 pastry and 1 coffee. Thirdly, my room did NOT have a bathroom, I had to use the shared bathroom across the hall. One of the nights I was there other people had showered and left the floor soaking wet, I slipped and fell. I was not injured but very angry. There was no phone, alarm clock, or TV in my room. The Signora was very friendly and accommodating even though communicating was difficult (I speak limited italian and she spoke almost no english). The cleaning lady was lovely. After the initial surprise of discovering the accommodations were not what I thought they would be I did have a good time in Florence. The one shining glory of this place is the rooftop terrace. You must climb several more flights of stairs but once you do you come out on to the roof that looks directly at the dome of the Duomo about 200 yards away with nothing blocking your view. During the daytime it is exciting, sunset and night time it is incredibly beautiful and romantic. The rooftop terrace and the inexpensive price made up for the disappointment of the room. I don't think I would stay there again.

8/10

Excellent

21 Oct 2011

mike

Great hotel, nice people, big room

We were given the triple with a very commanding view of the centro historico, and of the duomo. Big room, good beds. Ceiling fan looks like it has not been cleaned in a very long time. mossy with dust. double pane new windows make it prety quiet. tiny ensuite bathroom, but what we expected. shower curtain needed replacing. deferred maintenance should really be done, and this place would really be amazing. but we didnt have a great expectation, and my wife was happy ' so all good!

8/10

Excellent

18 Oct 2011

laura

great value/excellent location

This is for place is a fantastic value for those who are in the the know about Italy and how it functions. I would not reccommend this for first time travelers to Italy or those that liked to be pampered. It is not manned around the clock, so make sure you have confirmed your arrival time and have their phone number and have access or know how to use public phones to contact them in case they are not there to meet you. They will arrive in minutes. We stayed in the room with a private bath and a great view of the duomo out of a big beautiful circular old window. The room was simple, spacious and very clean. Unless you are used to staying in these types of pensiones, you will find the bathroom shockingly small, but it also was very clean.
The location can not be beat. Close enough from the train station to arrive by foot with luggage and not be exhausted (less than 10 mins), but far enough to be removed from the riff-raff found near trains stations. The duomo is a short walk away, and plenty of places to grab breakfast or snacks only feet away.
No elevator, but only 2 floors up. I stayed in October, so room temperature was quite comfortable. No amenities, but the price reflects that. I would definitely stay here again.

4/10

Poor

02 Jul 2011

Kimberly Garcia

The best view, the worst service ever!!

First of all this is not a hotel at all, the \"rooms\" are located on the second floor of a building, but there is not a lobby or even a signal that the hotel is there. When we arrive to the building the only we found was a phone number to contact them, we call after being waiting outside the building for about 30 minutes and they say they would be there in less than 10min, but we had to wait for at least another 45min for a lady who was not particularly rude but not nice to be there. That was the only time we saw her, because after paying in advance and being given the keys she disappeared, so nobody is there ever. The rooms are quite old, the bathroom is pretty small and smelly but the view of the Duomo is amazing, however I would never stay here again.

Partner

4/10

Poor

02 Jul 2011

Aaron

Soggiorno La Cupola - SMN - Florence, Italy

So the owner asked when I was going to arrive. I told her between noon and 300pm. I arrived at 310pm and she was gone, meaning that when I buzzed the door there was no one in the office so I sat on the street for about 30 minutes trying to get a hold of someone else in the building. Luckily some other Americans told me the lady across the street had keys for the building. She called some mysterious person who told her to let me in and what room I could stay in. Long story short, there was an attendant in the hotel about 1/12 hours, there was no A/C or internet like EXPEDIA said and my room was shaped like a pizza-shaped coffin with a porta-pottie in it that was really the whole bathroom. If you have to stay here, get very drunk before you go to sleep...so you can sleep in their WWII, military-style cots.

4/10

Poor

28 Apr 2011

Jenny

Not so great...

I'll start with the positive: The staff was friendly, the location was very close to the train station, the roof top terrace had an awesome view.
Now for the negative: the shower was really small (even for European standards), the water was either super burning hot, ice cold or no water pressure. Our second day there we got back to our room to rest after walking for 4 hours to find the door wide open with 2 construction men in there drilling holes in the walls. The front desk guy told us they would be done in 5 minutes. An hour or 2 later we finally got our room back. The bed was uncomfortable and the sheets made me itch like crazy. My boyfriend didn't have the itching problem so I'm hoping it wasn't bud bugs.
Wouldn't stay here again.

Partner

6/10

Pleasant

20 Oct 2010

Mary

Visit to Florence

The good part of the hotel is the location very close to the Doumo and all main attractions of Florence! And 5 minutes walking from train/bus station. Hotel is old, but clean. Rooms very small, no soap or shampoo (bring yours), towels are like a big napkin. Breakfast is in a near by cafeteria, and it is only a small coffee and very small sweet bread. Bring your reservation number and contact phone since the lady that works there does not open the door easy. There is a public phone in the corner of the street. You will have to call by phone to let them know you are there...(specifically if you arrive at night) and they will open. If you do not mind those incovenients , the location for the price is great!

4/10

Poor

20 Oct 2010

Genya

Won't go back

The room was very small and I could barely fit into the shower. We asked for a double bed, but instead we got two small single beds which was extremely uncomfortable. When we came back to Florence around 5pm after traveing in Tuscany there was nobody at the apartment and we had to wait on the street. Breakfast is at the cafe across the street and all you get is a tiny croissant and a cup of hot drink. They did give us wine but not until the night before we were leaving. So overall this was not a pleasant experience. The only positive thing I can mention is the rooftop and the location (the hotel is one block from the train statiton and one block from Duomo.

Partner

10/10

Exceptional

05 May 2010

Jack

A perfect introduction to Florence.

This little flat is a three or four minute walk from the SMN Stazione, and about the same to the Duomo area. Super convenient, clean, quiet and well appointed for the price. The innkeeper spoke about 3 words of English and we spoke about the same in Italian, which made for an entertaining check in- we quite appreciated this, actually. It was sort of a crash-course in Firenze!
We arrived in our room to find a bottle of chianti waiting for us which the innkeeper suggested that we drink on the rooftop deck which has an amazing view of the Duomo and Giotto's Tower. The room had a small private bathroom pod that had been installed- not fancy, but functional. Some others have complained about the breakfast component of this B&B being around the corner in a cafe, but we thought it was pretty awesome.
This B&B is not a high-end hotel, but it's comfortable, clean, safe and not too terribly modest. We'd definitely go back again.

10/10

Exceptional

15 Jul 2026

Leilane

Tudo conforme o combinado, funciona super prestativos

Friends_and_family Family

2/10

Poor

13 Jun 2026

Diego

A localização é boa. Já a acomodacão parece ter sido ajeitada de última hora, havia mau cheiro e sensação de sujeira. A cama não era queen, conforme anunciado. Não oferece ar-condicionado, elevador e o banheiro é improvisado dentro do quarto. As fotos enganam bastante e nos sentimos “enganados”. Não recomendo, definitivamente.

Friends_and_family Friends

6/10

Pleasant

28 May 2026

Sávio

Quatro limpo e com assistência para café da manhã e com excelente localização

Partner

10/10

Exceptional

05 Apr 2026

yakelin

Es un lugar cerca de la estación de los principales atractivos turísticos

8/10

Excellent

23 Mar 2026

Débora

O hotel é muito bem localizado, ficamos em um quarto grande com 2 comodos + banheiro, e foi ótimo. É perto de todas as atrações principais da cidade. Como chegamos tarde no hotel, fizemos self checkin, com os codigos que nos enviaram por mensagem e foi bem simples, visto que não ha recepção 24h neste hotel. Quarto espaçoso e bem limpo. Só não darei 5 estrelas pois no ultimo dia, entraram no quarto para fazer a limpeza e esqueceram de deixar as toalhas para tomarmos banho, chegamos no hotel a noite e percebemos que haviam retirado as toalhas e não haviam deixado outras novas. Não conseguimos tomar banho nesse dia. Eu mandei mensagem no whatsapp da hospedagem a noite, porém não me responderam até hoje. Fizemos checkout no dia seguinte.

2/10

Poor

02 May 2025

Eva

Die Unterkunft war eine Absteige! War im Fassadenbau, darum keine Klimaanlage. Klimaanlagen einfach hinter dem Bett verstaut, wie auch abgehängte Bilder.
Matratze des Doppelbettes (140cm) war wie eine Wanne. Das WC- und Duschsystem stank wie eine Kloake.

Leisure Partner

2/10

Poor

18 Sep 2024

Amairanni

Es un hostal. Las imágenes no se parecen al hospedaje

10/10

Exceptional

15 May 2024

Laurence

Un endroitnproche de tout!

Leisure Self

4/10

Poor

29 Apr 2024

violeta

PAGUE UN PRECIO EN LA APP Y LLEGANDO ME COBRARON UNA CUOTA EN EFECTIVO Y ENTREGAR DIRECTO AL QUE TE RECIBE DE 33 EUROS UN ABUSO LA PROPIEDAD PEQUEÑA MUY PEQUEÑA

Leisure Partner

10/10

Exceptional

27 Oct 2023

Enrique Fabian

Es un buen lugar para hospedarse si solo necesitas un lugar para dormir y dejar equipaje (andar todo el dia fuera), cuenta con muy buena ubicación , cuenta café , té, galletas , muy buena limpieza , el señor que atiende es muy buena persona , amable , confiable y está dispuesto a ayudarte y cuidar las maletas después de la Salida , lo recomiendo mucho.
Esta muy cerca de todo, sobre todo de la estación del tren y el duomo.

Leisure Partner

10/10

Exceptional

29 Sep 2023

Guy

Very welcoming. Plus there is a gorgeous rooftop that’s desert most of the time with an amazing view over the city! I would come back just for that rooftop!

Leisure Self

2/10

Poor

23 Sep 2023

SHANTAL ANAHI RODRIGUEZ

Creo que podría ser mejor el servio y al estar en la avenida es demasiado ruidoso y lo que menos hicimos es subir a ver la vista puff, si es por la vista que uno va neta no vale la pena

Leisure Partner

10/10

Exceptional

25 Jun 2023

Lilian

Férias em família

Viagem curta em família, onde atendeu as nossas necessidades. Custo benefício perfeito, sem contar com a localização que foi perfeita, muito bem localizado, perto de tudo. Super recomendo.

Friends_and_family Family

8/10

Excellent

18 Mar 2023

alberto

Xxx

Business Self

8/10

Excellent

13 Oct 2022

Hasan

n/a