Arnobio Florence Suites

10/10

Exceptional

22 Sep 2024

Angel

La habitación espaciosa y decorada con buen gusto. No tiene elevador y es en piso 2, no mucho pero bastante para nosotros con maletas de 20 kilos o más. Comunicación constante aunque el internet no llega bien en los ultimos cuartos. Buena opción para hospedarse

Leisure Partner

2/10

Poor

17 Sep 2024

Michael

This is not the place to stay. Period.
It was hard to check in. No one works there and we had no comunication from the hotel on how to get in. The place is worn out. We were appalled by the huge holes in the chairs and large chip out of the glass table..unsafe. the lighting was bad and some wiring was unsafe. The windows, even when closed, let in all the noise from outside. Heat didn't work. Please take my advice, do not stay here

Leisure

8/10

Excellent

06 Jul 2023

Cheryl

The location and property were wonderful. Our check in was smooth and easy. We just had a problem when the cleaning staff cleaned the bathroom they took and threw out our shampoo, soap, toothpaste, and one of my retainers for my teeth. I had them laid out on a flat towel with my toothbrush. Non of the containers were empty so I am not sure why they took them. The 2 toothpaste tubes were brand new. I told management and they apologized but I was not reimbursed for the retainer I had to buy when I returned to the US. I had to go to the orthodontist to have 2 new ones made.

Leisure Family

8/10

Excellent

26 Apr 2023

Valerie Marie

The place was super easy, sexy shower, basic accomodations while being funky in design. The one thing I didn't like was that I told them I wouldn't have WhatsApp access and they told me they'd meet me but it was not at the front door and I could not get buzzed up... Thankfully Guess had free wifi that I could log into.

Leisure Self

10/10

Exceptional

13 Apr 2023

Scott

Mirror, mirror on the wall...

Stylish accomodation....in a superb location. Clean, tidy...and good host. I really liked the decor ...just was intrigued by the mirror In the bathroom..... anyone that stays ..well ..make sure you have the lights on In the main room.... otherwise you may have an eye full to the person showering due to the two way mirror!! 😅😅😁

Friends_and_family Family

2/10

Poor

17 Jan 2023

Verified traveler

Found out no hot water in the bath at 12 midnight. I had to get another hotel nearby, pack and move. No front office and no one answering calls after 6pm.
The worst hotel ever!

Leisure Family

10/10

Exceptional

03 Oct 2022

BELMA

Awesome location!!

Leisure Self

10/10

Exceptional

02 Oct 2019

Verified traveler

It was about a two minute walk form the Duomo. It was a great size and decorated with modern art. The rep was very helpful and on had when required.

Leisure Partner

2/10

Poor

25 Aug 2019

noask

I didn't stay here and the property charged my credit card the full amount of the stay.

Friends_and_family Partner

10/10

Exceptional

11 Jul 2019

Verified traveler

This place is very unique! You feel like you have your own apartment in Florence.

Leisure Self

8/10

Excellent

29 May 2019

Verified traveler

Location is great. Room is great size. There are lights in the hall staircase you just have to turn it on.

Leisure Family

10/10

Exceptional

15 Oct 2018

Verified traveler

The location is great. Within short distance to everything. The place is very clean and the staff who check us in was so very helpful and nice.

8/10

Excellent

07 Jul 2018

Scott

Nice rented appartement

Positive: Very spacious and comfortable, friendly staff, reasonable price, air conditioning, great location for what I wanted to do

Neutral: it’s not really a hotel but a rented appartement with a coffee machine and someone who cleans and changes the beds every two days. You have to contact them to arrange a time for someone to meet you there.

Negative: No food, only water, tea and coffee available.
No lift.
No parking included. They recommended a local car park which was convenient but €25 per day, so for a 4-day trip it was €100 on parking.

Overall: Good place, just be aware of what you are getting and not getting. I would recommend it and stay again.

8/10

Excellent

01 Jun 2018

Rammohan

Comfortable room ideal for couples. You get keys and entry code for the building and your room so you can enter and leave anytime. Great location in the historic city centre. Only wish they stocked tea and milk and replaced used towels. Enjoyed our 2 night stay here in Florence.

8/10

Excellent

25 May 2018

Martin

Very good but needs some tweaking.

The room itself was absolutely fantastic, however I would like to point out some nminor issues.

1 No lift to get to 2nd floor, might be a difficulty for some or for people with heavy luggage.
2 The common tea/coffee area is a nice idea nad comfortable for a breakfast/catering less establishment. However, some people like milk with their tea or coffee, and at least having sachets of dried milk powder besides the sugar would be appreciated.
3 The getting a receipt/invoice in good time proved to be slightly problematic but was fully resolved eventually thanks to the EXCELLENT customer satisfaction orientation that Kevin showed.

10/10

Exceptional

28 Mar 2018

Timothy

Good Place

Great place to stay! It was nicely furnished and the room was a great size. The bed wasn't the most comfortable for me but that's subjective. I wish there was a door in between the bedroom and the bathroom, that was a bit odd. Other than that I would highly recommend it!

Partner

10/10

Exceptional

17 Oct 2017

Rino

The location was amazing, you better have good driving skills, driving downtown Florence
with narrow streets and lots of tourists in the way..... can be lets say somewhat challenging. The apartment was modern and clean and central, would stay there again.

Partner

2/10

Poor

19 Sep 2017

Verified traveler

Horrible Service

I have traveled around the world and never had a hotel experience like this. From the minute we arrived on Saturday evening, the air conditioner unit made a loud ticking noise, typically once every one-two minutes. When we looked inside the unit, we saw that there were exposed wires, which were concerning to us. We brought this to the attention of Kevin, our only hotel contact, that evening but he said nothing could be done until the next day and rushed out of the room. The noise was very annoying and made it difficult to sleep at night or to enjoy the room during the day. We reached out to Kevin by text/email multiple times during our stay, and responses were usually delayed by several hours. Ultimately we were told, essentially, that \"that is just normal a/c noise. If you don't like it, turn off the a/c and sleep with the window open.\" Beyond the fact that that option meant listening to noise from the street below as well as mosquitos in the room, turning off the unit did not make the noise stop. Our last message to Kevin and a request to speak to his manager went unanswered.

This \"hotel\" is in a great location and the room was fine, except for the malfunctioning a/c unit. I cannot recommend this place, however, because I felt that we were treated incredibly poorly. The noise in the room disrupted our sleep every night, and our frustrating interactions with Kevin put a damper on our time in Florence. No one from the hotel has apologized to us.

Partner

2/10

Poor

23 Aug 2017

alan

RES

Nobody answered the phone there is no front desk it looks like a scam its in a hidden residential area

10/10

Exceptional

14 Aug 2017

Charmaine

Perfect Florence Accomodations

Loved everything about this place. Very central location. Just a couple blocks from the Duomo. Picturesque streets. Great restaurants and shopping. Spacious, clean rooms. Amazing decor. Kevin was just a phone call away for any questions. He was very patient and accommodating. Great coffee and tea in common areas. Would definitely recommend these suites to friends and family.

Family

10/10

Exceptional

19 Jul 2017

Maureen

Excellent choice

This place was awesome! We were overwhelmed when we walked from train station and walked into the view of The Duomo. When we first walked in and saw the large gorgeous room again again couldn't believe it- loved it

Partner

6/10

Pleasant

29 May 2017

Hanchul

Fabulous design, but not comfortable.

Pros: excellent location, walking distance to everywhere in Firenze. Nice restaurants nearby. The unit is very clean, and interior is fabulous.

Cons: there is no door between bedroom and bathroom so... it's VERY awkward even though it was just my wife and me. Never seen anything like that.. is that a Firenze thing? Also, there was no elevator so you have to carry your luggage up the stairs, 3 stories. Worst part was the noise from outside. There is a bar that plays beer pong everyday(they even have a sign post outside saying beer pong everyday), and you will hear drunk people screaming everyday. And the wall is zero soundproof, it is as if they are shouting at you. I was only able to sleep after purchasing earplugs.

Partner

2/10

Poor

25 May 2017

Reuben

No private bathroom?!

Don't stay here. Unless you like being locked out of the hotel for 30 minutes on the street after a long train ride because the owner \"forgot he changed the door code\".

Or if you like hauling your bags up three flights of narrow stairs. No elevator.

Why would I stay here instead of a normal hotel? Well, I was under the impression this was a \"suite\" and had multiple rooms - they advertised a couch bed that my traveling partner could sleep on. My mistake. This is one narrow room, with a king sized bed, and then one little contraption that could best be called a \"pullout chair\" - not a pullout couch.

Then - finally - you get up the stairs and into your room and want to handle your private business - like using the toilet or taking a shower - you realize that you have to send your partner out into the lobby because there is NO DOOR TO THE BATHROOM. There's not even a curtain. You can literally see the toilet from the bed.

But hey, if you're the kind of person who doesn't mind if your partner sees you taking a dump, feel free to book this place! Otherwise, stay far, far away...

Location is good though.

Family

6/10

Pleasant

30 Apr 2017

Peter

Perfect location

We were not met when we arrived inspire of having followed instructions. Expedia had given the hotel the wrong number for me, and the only number I had did not answer. Consequently we were in our room 3 hours after arrival. The guests need to be given alternative ways of getting in touch with the hotel \"staff\", e-mail address or mobile numbers.

The concept is good, but needs refining and improving. There were coffee machines which were very difficult to operate. I managed to make coffee twice in a week. If you expect guests from the UK provide a kettle!!!.

Rooms verse made up every other day which really is not good enough.

The shower room/ toilet was very nice with one serious drawback. NO DOOR BETWEEN BEDROOM AND BATHROOM!!! Can you imagine a young couple on Honeymoon???

6/10

Pleasant

23 Apr 2017

Verified traveler

Large room with limitations

This is an apartment/condo with large room and comfortable settings. We stayed on 3rd floor with narrow stairs. Close to Duomo and train station. No English channels. No breakfast, but offer free coffee.

8/10

Excellent

19 Apr 2017

faye

Great location

Arnobio suites are quirky and modern. It is basically a flat converted into 4 hotel rooms. There's no hotel reception but there's no real need for one. It's location is prime! 2 minute walk from the duomo and piazza del republika means you can walk to most places in a few minutes. It does mean though that it's not the quietest sleep you'll get but we didn't mind that tradeoff. Would highly recommend this place.

8/10

Excellent

15 Apr 2017

Verified traveler

Perfect location nearly excellent

Ideal location right in the centre of Florence. Nicely designed room and overall very comfortable, great shower and couldn't fault the price. Even though this isn't a Hotel and therefore shouldn't be judged as such, there are a couple of things to consider - there is no door to divide toilet/shower area so you better not mind that and whilst the communal area with coffee machines was a nice idea, over two days never had a chance to use it as never any coffee pods available, shame.

10/10

Exceptional

02 Apr 2017

Verified traveler

Comfortable suite

The apartment was very clean and comfortable. The only down side is the bathroom was sort of open concept with no privacy doors. Other than that, we really enjoyed our stay and the apartment is close to the Hard Rock restaurant.

Family

10/10

Exceptional

26 Mar 2017

Robert

Central location in Rome.

A great location and terrific hosts. New suites impeccably done. Can walk to every major feature in Rome.

Partner

10/10

Exceptional

27 Feb 2017

Dolores

Premises were great. Close to everything spacious and easy to get to from the train station.

Partner

8/10

Excellent

13 Jan 2017

Eric M

Lovely (if you are patient with the owners)

The apartment is very nice indeed. The location is superb, about a minute from the Duomo. The room is beautifully decorated and fitted with lovely furniture. The bed was superb, The air conditioning is excellent. The bathroom, including a huge and very efficient shower, was delightful.
My problem was communication with the owners after booking. I wanted to check in late (around midnight). Only after booking did I learn that check-in is between 12.00 and 19.00. It took a lot of chasing via mobile (the phone number on the Arnobia site was never answered) and via email to get a response. In the end, my son, who was in Florence earlier than me, went to the apartment to pick up the keys, but even he never met anyone. All communication was done via texts!
Two tiny things: there were two coffee machines in the entrance foyer. There were no instructions for using them. With another guest, I tried to get them to work but all we managed to receive was hot water. Also there was a very nice scented candle in my room, but no matches or lighter to light it. A disappointing oversight.

10/10

Exceptional

03 Sep 2024

Verified traveler

Parfait pour un couple

A 100m du Duomo, très grande chambre avec vue sur la rue. Idéalement placé. Quelques petits défauts mais non significatif, ça reste un super rapport qualité prix!

Partner

10/10

Exceptional

17 Oct 2023

Serge

Équipements haut de gamme
chambre confortable joliment décoré
Personnel accueillant
Je recommande !!!

Leisure Self

2/10

Poor

11 Aug 2023

Sofía Valiño

Llegamos y la habitación no estaba disponible, nos retrasaron el chek in más de dos horas con malas formas. Ese primer día el retrete estuvo estropeado y hacía constantemente ruído mientras que el lavabo no desaguaba. Al día siguiente, no pudimos hacer uso libre de nuestra habitación porque tuvieron que reparar el baño pero cuando al fin pudimos entrar en la habitación, el inodoro no funcionaba, no cargaba agua en la cisterna. Nos pusimos en contacto con el alojamiento que no contestó nunca, expedia tampoco nos solucionó la situación. Conclusión: pagamos por una habitación en la que solo pudimos dormir, teniendo que ir al baño a otros establecimientos y en la que entraron personas sin nuestro consentimiento privándonos de su uso y sin que nadie se disculpase ni nos ofreciese una compensación u opción satisfactoria. Trato verdaderamente deplorabe.

10/10

Exceptional

29 Jan 2023

ebru

Nice and kindly stay

Everything was nice and clean. The hotel is near to touristical places. It is recommended. The only disadvantage is they have no elevator however rooms are placed on 2nd floor so it is not really hard to carry in/out the luggages.

Friends_and_family Family

10/10

Exceptional

31 Aug 2022

Pascal

Très belle chambre
Très bien placé

Friends_and_family Family

2/10

Poor

12 Oct 2021

Francesco Brun del

Das Personal ist nicht zuvorkommend. Es wurde nicht mitgeteillt dass wir ca 800 bis 900 Meter ausserhalb der Hotelanlag ein Parkaus auffinden müssen und zwischen 35 bis 40 Euro bezahlen. Zudem wurde nichts erwähnt das es keinen Aufzug hat. Mit 2 kleinen Kinder und all dem Gepäck im 3 Stock alles hinauf zu tragen ist schon mühsam und nicht optimal. Also Familien freundlich ist die Unterkunft überhaupt nicht. Allgemein nicht zum Weiterempfehlen.

Leisure Family

6/10

Pleasant

08 Sep 2019

Verified traveler

연락 중요!

숙박시설 매니져와의 연락이 매우 중요함.
체크인시 연락이 안되면 들어갈수 없음
엘레베이터가 없는 3층 건물이라 꼭 참고해야함

Partner

10/10

Exceptional

15 Aug 2019

Cagla

Amazing Vocation

Otelin konumu mükemmel, isterseniz deniz aracını kullanarak Venedik’te bulunan diğer adaları kolaylıkla gezebilirsiniz. Otelde oturmalik alanlar bulunuyor ayrıca kanalı gören kafesi de var. Temizlik oldukça yeterli. Her anlamla isteklerimi karşıladı, bi daha gelmek isteyeceğim bi yer.

10/10

Exceptional

06 May 2019

semi

추천 숙소

인테리어도 너무 예쁘고 위치도 좋았어요
만족스러운 숙소 였습니다 !
추천!

Partner

8/10

Excellent

31 Dec 2018

Peli

La ubicación inmejorable
Por ello pierdes tranquilidad, es bastante ruidoso
La habitación amplia y cómoda , el baño grande y limpio, el personal muy muy agradable

8/10

Excellent

03 Nov 2018

Verified traveler

A really nice place to stay in Florence. The location is its main selling point but the room is also very nice. Everything is present and the room was clean. We had no hassles with check in even though there's no reception.

10/10

Exceptional

02 Nov 2018

Verified traveler

現地に住んでいるような感覚

ドゥオーモの近くでとてもいい立地。
部屋も広く綺麗です。口コミにあったガラス張りの洗面所はスモークガラスが貼ってあり、しっかりと対策されていた。Wi-Fiも快適で冷蔵庫もあり、また利用したいホテルでした。
シャワーのお湯が使いすぎると冷たくなるので、大勢の人数で泊まるときは注意が必要かも。

また、とても素晴らしいホテルですが、日本から予約するときは事前にホームページのメール宛にチェックイン時間を知らせる必要があります。
総合して、とても素晴らしいホテル。

Family

10/10

Exceptional

16 Aug 2018

Linda

Ottimo!

Ok, il bagno é un tutt' uno con la camera, ma per una coppia in vacanza non dovrebbe essere un problema. Ottima posizione, ottimo comfort, ottima disponibilità dei gestori!

Partner

8/10

Excellent

10 Aug 2018

Christoffer

Superb

Toppenboende mitt i hjärtat av Florence.

Partner

10/10

Exceptional

22 May 2018

Paola

Mto bom! Recomendo

O apartamento é mto bom, espaçoso e uma decoração impecável! O staff que nos recebeu é super solicito é simpático. A localização é perfeita. Próxima da estação e de todas as atrações turisticas em poucos minutos de caminhada.

Partner

10/10

Exceptional

23 Oct 2017

Jesper H

Tip top værelse

Flot moderne værelse centralt placeret, alt var tip top i orden. Eneste anke er, at der ikke er reception og morgenmad.

Partner

8/10

Excellent

03 Oct 2017

florence

영화같은 곳

영화주인공이 된 것 같은 아름다운 객실입니다.
객실이 다소 추웠으나 난방 방법을 몰라서 결국 감기에 걸렸어요.
공간과 시설, 무료로 이용할 수 있는 비알레띠 커피까지 모두 마음에 들었습니다.
다만 열쇠로 문을 여닫는 것은 조금 어려웠습니다.

8/10

Excellent

19 Sep 2017

Thamiris

Ótima Localização!

Ótima localização, quarto com ótimo custo-benefício. O banheiro era lindo pena que a água quente logo ficava fria.

Partner

10/10

Exceptional

10 Sep 2017

YANIS

Lovely stay

I had a great stay at your suit thank you. It was a spacious nice neat room and close to everything. Even smell was nice and the bed was comfortable. I was worried there's no door between bathroom and bed but it was very ok because we could go to the lounge where you can have a coffee for a short time when one needs to go to bathroom. Actually the room is better without bathroom door for interior. So... if I had one more chance to visit Florence I will be happy to stay at your suit again ! Hope this hotel stays clean and nice until my visit :-)
And.. he will send you email when your arrival gets close, then contact him with Whasapp not calling, its convenient and he answers fast

Partner