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Cerretani Palace Luxury B&B

Florence · Italy

Via Dei Cerretani 2View location

9.6/10Excellent51 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood10.0/1010.0
Amenities9.0/109.0
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cerretani Palace Luxury B&B

Make use of convenient amenities, which include complimentary wireless internet access and concierge services. Take advantage of the guesthouse's room service. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee. Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage.

Self parking (subject to charges) is available onsite. Make yourself at home in one of the 3 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Distances are displayed to the nearest 0. 1 mile and kilometer. Historic Centre of Florence - 0. 1 km / 0. 1 mi- Florence Baptistery - 0. 1 km / 0. 1 mi- Via de' Calzaiuoli - 0.

1 km / 0. 1 mi- Piazza di San Giovanni - 0. 1 km / 0. 1 mi- Cathedral of Santa Maria del Fiore - 0. 2 km / 0. 1 mi- San Lorenzo Church - 0. 2 km / 0. 1 mi- Giotto's Campanile - 0.

Read more about this hotelShow less

2 km / 0. 1 mi- Piazza della Repubblica - 0. 2 km / 0. 1 mi- Medici Chapels - 0. 2 km / 0. 1 mi- Duomo Museum - 0. 2 km / 0. 1 mi- Via de' Tornabuoni - 0. 2 km / 0.

2 mi- Palazzo Medici Riccardi - 0. 3 km / 0. 2 mi- Piazza del Duomo - 0. 3 km / 0. 2 mi- Via Faenza - 0. 3 km / 0. 2 mi- Piazza di Santa Maria Novella - 0. 4 km / 0. 3 mi.

The nearest major airport is Florence Airport, Peretola (FLR) - 7 km / 4. 3 mi A stay at Cerretani Palace Luxury B&B places you in the heart of Florence, steps from Historic Centre of Florence and Cathedral of Santa Maria del Fiore. This guesthouse is 0. 3 mi (0.

4 km) from Piazza di Santa Maria Novella and 0. 4 mi (0. 7 km) from Uffizi Gallery.

With a stay at Cerretani Palace Luxury B&B, you'll be centrally located in Florence, steps from Cathedral of Santa Maria del Fiore and 4 minutes by foot from Piazza del Duomo.

This luxury guesthouse is 0.2 mi (0.4 km) from Piazza di Santa Maria Novella and 0.4 mi (0.6 km) from Ponte Vecchio. Make yourself at home in one of the 3 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:30 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed No front desk Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Children 18 years old and younger are not permitted at this property.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. Guests are recommended to download the property's whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number IT048017B4ZIVFA475
  • Minimal age
    18
  • Optional fees
    • Self parking fee: EUR 30 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

Nearby attractions

Florence Baptistery 0.1 km / 0.1 mi
Via de' Calzaiuoli 0.1 km / 0.1 mi
Piazza di San Giovanni 0.1 km / 0.1 mi
Church of Santa Maria Maggiore 0.1 km / 0.1 mi
Cathedral of Santa Maria del Fiore 0.2 km / 0.1 mi
San Lorenzo Church 0.2 km / 0.1 mi
Giotto's Campanile 0.2 km / 0.1 mi
Piazza della Repubblica 0.2 km / 0.1 mi
Medici Chapels 0.2 km / 0.1 mi
Duomo Museum 0.2 km / 0.1 mi
Via de' Tornabuoni 0.2 km / 0.2 mi
Piazza del Duomo 0.3 km / 0.2 mi
Via Faenza 0.3 km / 0.2 mi
Piazza di Santa Maria Novella 0.4 km / 0.2 mi
Basilica of Santa Maria Novella 0.4 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 3
  • guest house
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Concierge
  • Luggage room
  • Clothes dryer
  • Breakfast
Show 2 more facilities & services
  • Only Adults
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CITY VIEW TWO BEDSDouble or Twin • CITY VIEW TWO BEDSDBT.2B-CV

    Photos are not available for this room type.

    Cerretani Palace Luxury B&B

    Double or Twin CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Cerretani Palace Luxury B&B

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH BALCONYDOUBLE • DELUXE WITH BALCONY • 35 m²DBL.BL-DX
    DOUBLE DELUXE WITH BALCONYPhoto unavailable21 photos

    Cerretani Palace Luxury B&B

    DOUBLE DELUXE WITH BALCONY

    Room photos

    21 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Double bed 131-150 width, 2 × Single bed 80-130 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-DX

    Room amenities

    • Satellite TV
    • Hairdryer
    • TV
    • Soundproof room
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Desk
    • Slippers
    • Minibar
    • Housekeeping
    • Balcony
    • Toiletries

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEW QUEEN BEDJUNIOR SUITE • CITY VIEW QUEEN BEDJSU.CV-QN

    Photos are not available for this room type.

    Cerretani Palace Luxury B&B

    JUNIOR SUITE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Cerretani Palace Luxury B&B

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEW • 20 m²DBL.CV-SU
    DOUBLE SUPERIOR CITY VIEWPhoto unavailable23 photos

    Cerretani Palace Luxury B&B

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    23 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Room amenities

    • Slippers
    • Hairdryer
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Satellite TV
    • Housekeeping
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 35 m²DBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable20 photos

    Cerretani Palace Luxury B&B

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    20 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Double bed 131-150 width, 2 × Single bed 80-130 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Room amenities

    • Minibar
    • Soundproof room
    • Housekeeping
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Safe
    • Toiletries
    • Desk
    • Slippers
    • Satellite TV
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cerretani Palace Luxury B&B

9.6
Excellent
51 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
10.0 /10
Amenities
9.0 /10
43 reviews shown
10/10
Exceptional
23 Jun 2026
Suzanne
I can’t imagine staying in a better place in Florence! It is so centrally located and in the middle of all the “action.” Our hosts were wonderful, the communication before and during our stay was very helpful and gracious. The room was comfortable and spacious and although I didn’t get to use the balcony much because of the heat, it was nice to step out occasionally for some great views. Highly recommended!!
Self
10/10
Exceptional
25 May 2026
James
The staff was incredibly kind, welcoming, and accommodating throughout our trip. Breakfast every morning was delicious with plenty of options, and the view was absolutely beautiful. The hotel was clean, comfortable, and in a perfect location for exploring the city.
Partner
10/10
Exceptional
30 Jun 2025
Joseph
Amazing room with high ceiling, authentic feeling, nice view of the Doumo from the balcony, luxury and large shower and bathroom, nice breakfast, nice staff, bottle water refill availability is wonderful in the hot weather, we enjoyed our breakfast and Stay
Leisure
10/10
Exceptional
01 Jun 2025
Rima
Delightful place to stay in Florence. Edouardo is so accommodating and attentive. Fantastic bed, shower and decor. It was a nice retreat from the crowds at all museums. A sanctuary within the hub. 10 minute walk from the train station. I would stay there again.
Leisure Friends
10/10
Exceptional
19 May 2025
JOSEPH
Wonderful location, absolutly beautiful.
10/10
Exceptional
24 Feb 2025
I Y J

Room with a terrific View!

Amazing location, in the heart of Florence and terrific view from our balcony. Very warm welcome and first rate local knowledge and recommendations. Breakfast was delicious and very punctual Decor luxurious and spotless Highly recommend
Partner
10/10
Exceptional
28 Nov 2024
Karen
Beautiful room with wonderful staff! Very central location and right in the hustle and bustle of the city. The balcony was great for relaxing and watching the world go by. The clock tower was a very nice wakeup call every morning. The breakfast brought to the room was a good way to start the day. Would highly recommend this hotel.
Leisure Partner
10/10
Exceptional
31 Oct 2024
Alma
I had an amazing time on this hotel . It was the perfect spot to stay . I have to say thank you very much Edoardo for everything you did . If I ever come back to Florence, I am sure I will stay again at Cerretani Palace Luxury B&B.
Leisure Friends
10/10
Exceptional
19 Sep 2024
Emma
We had a fantastic stay a Cterretani Palace. The green room we got had a balcony with a view of the Cathedral of Santa Maria del Fiore. Needless to say it's THE central location. The room was lovely and clean too. The staff are very helpful, attentive and friendly. The only caveat is the street has unavoidable noise, but it quiets down after 11pm. We are so glad to choose to stay here, will definitely come back.
Leisure
6/10
Pleasant
12 Sep 2024
Verified traveler

Is location enough

Overall great for location. However, breakfast is in your room and there is no elevator so our room was one and a half fight of stairs. Room needs an interior decorator.
Partner
10/10
Exceptional
24 Jun 2024
John
Best place yo stay in Florence hands down. Service is great. Facilities are great and fantastic location.
Leisure
10/10
Exceptional
17 Jun 2024
Krishna
Edourdo and Federico are great hosts!
Everything was perfect and just as we expected. There’s 2 flights of stairs to climb (elevator not in service) but both hosts helped us with our luggage … Grazie!
Leisure
8/10
Excellent
30 Oct 2023
arnaud
This is not an hotel but a guesthouse on the second floor without elevator of a large and nice apartment with different rooms for guests, the building is not well maintained but the guesthouse is well maintained, the staff are only there mostly in the morning and you will need codes to get into the building.
however, rooms are big, clean and well equipped
staff is very attentive and helpful, overall a good stay if you don’t mind the idea of not being in a real hotel, being such in prime location expect noisy streets sounds and music during the evening
10/10
Exceptional
04 Oct 2023
Laurie
We loved the location and the room was very spacious and clean . Breakfast was very good. Balcony overlooked the Duomo and square. Staff was attentive. Easy to get to from train station.
Leisure Partner
8/10
Excellent
01 Oct 2023
Katelyn
Very cool place in the heart of the action - wonderful view of the Duomo. Since this place is in the Duomo square, it does get very noisy at night which is the only con. Otherwise definitely recommend.
Leisure Partner
8/10
Excellent
26 Sep 2023
Maria
The property is in a perfect location to view the sites. Within walking distance to everything you need. The room is spacious and clean. Noisy at night so if you have difficulties with sleep best to bring ear plugs. My only complaint about room is that the bed only had a sheet, no duvet. Blanket in cupboard was dusty.
Breakfast was very good and delivered to your room at your requested time. Eduardo at check in was excellent and very helpful. I would stay again.
Leisure Partner
10/10
Exceptional
17 Sep 2023
Jared
The most wonderful hotel we stayed at during our Europe trip hands down. The location is perfect, the room was beautiful and the host was amazing. 5 stars. Would highly recommend.
Leisure Partner
10/10
Exceptional
05 Sep 2023
Sergio
The location was perfect! Edoardo was friendly and very helpful. There are so many good things to say about this place. We loved the view from our room.
Leisure Family
10/10
Exceptional
18 Jul 2023
Angelica
We had a wonderful time! I’d stay there again! Can’t beat the location, great service, spectacular views, and delicious breakfast & treats.
10/10
Exceptional
18 May 2023
Boo Ching

5-star stay in the middle of Florence

Location was perfect, right in front of the Duomo. Room very spacious, clean and well fitted. Edoardo was very helpful. Carried both our suitcases up and then down at end of trip. Very highly recommended for anyone wanting an incredible experience right in the middle of this fabulous city.
Partner
10/10
Exceptional
09 Dec 2022
Lance
Great location, the staff is wonderful. Room balcony/view second to none.
8/10
Excellent
20 Nov 2022
Verified traveler

Location, location, location!

Location, location, location. Most of the main attractions are 7 minute walk. The staff is friendly, the breakfast is delivered to your room, and the fabrics are nice.
The only con that I see is that is not necessarily a ¨Luxury\" B&B as it is advertised. For instance, you need to move your luggage several stairs up/down.
Partner
10/10
Exceptional
13 Jul 2022
Florentina
Great host and amazing location. The room needs some updates and the air conditioning needs to be fixed, it gets really hot in there
Leisure Partner
10/10
Exceptional
24 Dec 2019
Karlo Joan

Perfect Location!

Stayed here in September 2019 for 2 nights and it was fantastic! Location was across the Duomo. The room is clean, spacious and the balcony view was perfect, thanks to Federico. Try this B&B and you will love it!
Partner
10/10
Exceptional
08 Oct 2019
Verified traveler
Fernando and Eduardo are superb hosts. They are ready with recommendations, maps and to make reservations as well. The breakfast pastries and coffee are fresh and delicious.finally, the hotel is located perfectly to access all of central Florence.
Leisure Family
10/10
Exceptional
25 Sep 2019
Kim

Loved our visit in Florence!

This was our third time in Florence and we loved this place. We had the room with the balcony and had breakfast out there every morning. Federico was very friendly and made a great breakfast. I highly recommend staying here.
Partner
10/10
Exceptional
17 Sep 2019
Verified traveler
So glad we chose this place!

INTIMATE - This was such an intimate and unique place to stay, as it is only a hand full of rooms. You'll receive very particular care as one of the lucky few guests.

STAFF - The staff were great communicators in preparing for our arrival and were very friendly. They even gave us a room upgrade (maybe because I was 33 weeks pregnant), and a very delicious local pastry waited for us in the room.

ROOMS - Very clean accommodations. Our room was huge - very high ceilings and beautiful drapes to give a luxurious vibe. The bathroom was also huge and had a sleek, modern open shower. Only down side there was that the drain didn't drain very fast, so we would pretty much flood 1/4 of the bathroom when we showered.

FOOD - Breakfast was great! The staff will give you a huge menu to select anything and everything you want - just write how many of each that you'd like and what time you'd like it delivered the next morning. It will come right on time and you can enjoy a literal breakfast in bed while Florence wakes up. We had an early tour in the morning and the staff agreed to deliver breakfast to our room 30 minutes before their usual start time (again, very accommodating).

LOCATION - You. Cannot. Beat. This. Location. It's at the heart of Florence and walking distance to everything. Even so, it's still very accessible by car. If your taxi driver knows the area well, they'll drop you off the closest they can get you - about 10-15 yards from the door.
Leisure Partner
10/10
Exceptional
06 Aug 2019
Verified traveler
We liked the location as it was close to the sites of Florence. We enjoyed the size of the room and the balcony. The service was excellent and our room was spotless.
Leisure Partner
10/10
Exceptional
21 Jul 2019
Verified traveler

An absolute gem!

Starting with the location (just a block off the Piazza del Duomo) and only a few minutes walk from Stazione Firenze SNM, this is a wonderful place to start your exploration of central Firenze.

Check-in was simple, with great explanations on breakfast, nearby attractions, and hotel amenities. Room was beyond clean & neat, and prepared with a welcome snack on arrival.

The street below is a pedestrian mall; great opportunities for people-watching, and expect one of Firenze’s street string ensembles to entertain you!
Partner
10/10
Exceptional
16 Apr 2019
Verified traveler
Incredible location and facility. View of Baptistry from our window! Only warning is that you need to coordinate on arrival as no one is onsite except at specific times. While we were emailing them from airport, the Expedia email was delivered after we arrived at the door. Fortunately they came shortly thereafter, but we were worried.
Leisure Family
10/10
Exceptional
25 Sep 2018
Verified traveler
The Ceratanni B&B was very comforrable, high quality bedding and interior - loved the shower! 2 of the rooms have excellent views of the Duomo which is literally steps away - loved being in the very heart of Florence! Federico offered excellent customer service. only challenge was that the lift was not working and that was not shared ahead of time.(stairs are difficult for me so I specifically looked for a place with a lift.) anyhow, I would still highly recommend this place.
10/10
Exceptional
12 Sep 2018
mary

YOU HAVE TO STAY HERE!!!!!

This is an absolutely beautiful apartment so close to the duomo I felt like I could reach out the window and touch it. Gorgeously decorated room, large marble bathroom complete with huge rainhead shower and towel warmer. Refrigerator with complimentary drinks, fruit, yogurt as well as a basket of tarts, crackers, Nutella, etc. Only three rooms, this place feels extremely private. Eduardo and his brother couldn’t have been more kind or helpful. This is the nicest room I’ve had in my 7 trips to Europe.
Partner
10/10
Exceptional
28 Aug 2018
Verified traveler
Room was very big and clean. The room is in the center of Florence. You can't be in a better location. Very friendly stuff and fast check-in.
Partner
8/10
Excellent
10 Jun 2018
Verified traveler
Most convenient close to all attractions in Florence
10/10
Exceptional
03 Jun 2018
Verified traveler

5 star

Really amazing place 50 yards from the Duomo. Room was very comfy, almost brand new and modern. Breakfast was nice too. Will be back one day
Partner
10/10
Exceptional
20 May 2018
Verified traveler

Highly Recommended

Excellent hotel with great service.
10/10
Exceptional
06 May 2018
Elisavet

Superb experience

We just stayed at Cerretani Palace for two nights, but I wish we could have stayed more! Spacious room next to the Duomo in the center of Florence, fantastic bathroom with great supplies, welcome tray with snacks and juice, super friendly and courteous management and staff, perfect communication, it is excellent value for money! I recommend it with no hesitation and we will be staying there again when we go back to Florence!
Family
8/10
Excellent
11 Jan 2023
Sergio
The people are super efficient and very polite

The location is the best in Florence with a view over the magnificdnt Duomo

However the conditions of the Room are \"normal\", not luxurious at all.

The Room need a full renovation



Leisure Partner
10/10
Exceptional
28 Sep 2022
Frank-Sebastian
Excelente ubicación. Personal muy amable.
Recámara y baño amplio.
Todo de 10!
Leisure Partner
10/10
Exceptional
30 Aug 2019
Verified traveler
Perfect location with lovely balcony and direct view of the dome
Leisure Partner
6/10
Pleasant
15 Jun 2019
James
ロケーションは最高にいい。広場のど真ん前。しかし逆に人が集まる場所なので夜遅くまで酔っ払って騒いでいる若者が多くて、夜中までうるさくて眠れなかった。

フロントデスクの男性がいつも不在でなにか用事があるときにとても困った。夜も7時には帰宅してしまう。用事があるときはWhatsAppで連絡して欲しいという事だったが、接客対応でそれはないだろうと感じた。

天井付近にあるシャワーヘッドからお湯を出すとシャワー室の外まで水浸しになってしまう!設備設計自体の問題である。クレーム入れたがあなたの水圧調整が強すぎるとのことで責任逃れしようとする。とりあえずバスタオルを追加でもらってシャワー室の外に敷いて対応した。

結論から言うと、やっぱりちゃんとした接客ができるホテルに泊まったほうがいい。ある意味いい教訓になった。
Business_and_leisure Family
10/10
Exceptional
26 Apr 2019
Verified traveler
Lo mejor la ubicación, lo peor que el ascensor no funcionara
Leisure Family
10/10
Exceptional
10 Jun 2018
Carlos

Absolutamente recomendable

Excelente, habitación muy amplia, muy limpio, baño espectacular, conserjes con muy buena disposición, la foto no representa totalmente lo excelente de la habitación. Además, a una cuadra del Duomo, mejor ubicación imposible. Absolutamente recomendable.
Partner

Location & surroundings

Cerretani Palace Luxury B&B
Via Dei Cerretani 2, Florence, Italy

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Cerretani Palace Luxury B&B

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