Prestigia Rooms B B Firenze

2/10

Poor

09 Nov 2025

Marc

Staff were very rude and if I’m honest, the quality of what I got for the price was terrible!

Partner

10/10

Exceptional

19 Oct 2025

Christina

The room was clean, and wonderfully located. Even though it was close to the Duomo, the room was quiet.

Self

2/10

Poor

08 Oct 2025

Yew

Nothing is good about the property.

10/10

Exceptional

04 Oct 2025

Erasmo

Location, safety, walkable, shops

Leisure Partner

10/10

Exceptional

03 Oct 2025

Rachael

This hotel was perfect for what we needed. It was prime location fo everything we needed and so spacious!

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

claire

We had a late arrival and the staff was still amazing and made sure we were able to get in with no issues. Highly recommend!

Partner

8/10

Excellent

11 Sep 2025

anthony

Perfect location.

Leisure Self

10/10

Exceptional

06 Sep 2025

Jeremy

This was a great place to stay near the Duomo and several places to dine or shop. Rooms were nice, was safe and location was perfect. I’d recommend!

Leisure Family

10/10

Exceptional

25 Jul 2025

Julio

Great location near the cathedral and very nice

Leisure Family

2/10

Poor

19 Jul 2025

denis

There is no permanent reception, no toilet or shower in the room, no way to leave luggage after checkout. This is not a hotel. This is a hostel.

Leisure Self

6/10

Pleasant

07 Jul 2025

Joshua

Was fine for one night but would not stay again.

We had two rooms. Rooms were very clean and big. AC units were old though and did not cool the rooms below 25. Door codes were provided but did not work half the time so we had to keep room keys with us at all times. WiFi does not work well in rooms luckily the retail stores below have WiFi that reaches. One room had a very firm mattress and the other room smelled of cat urine. Property is very centrally located which was very nice.

Friends_and_family Friends

8/10

Excellent

26 Jun 2025

Elisa

This property is located in a mixed use building. The hotel itself was quiet and clean but located on a busy and loud road.

Leisure Family

8/10

Excellent

02 Jun 2025

George

Great hotel

Leisure Partner

10/10

Exceptional

30 May 2025

Michael

Less than 100m from the Duomo this room is in a fantastic location. The only issues to be aware of are that there are floor boards that are buckled that could be a hazard for some but it is only in one small area. Room is small but location makes up for it. The shower has good pressure and the free drinking water was appreciated. The bathroom is very small but adequate and be aware the lights come on whenever you open the door which is not ideal at night. Also note some rooms (not ours) have shared bathrooms.

Partner

10/10

Exceptional

14 May 2025

Michael

Very comfortable and great facilities.

Close to rail station and convenient for all interesting places to see.

Leisure Partner

8/10

Excellent

12 Apr 2025

Rosa

Experience the Old and Cute

There’s no concierge, it’s al old hotel, however, it’s close to the Duomo plaza and high-end stores.

Friends_and_family Friends

10/10

Exceptional

09 Apr 2025

Stephen

This is a great option for someone visiting Florence and who doesn't need a lot of amenities. The location is great (a block from the Duomo); check-in/out and communication were all very smooth.

Leisure Self

8/10

Excellent

03 Apr 2025

Keila

Great location.
Is not a hotel with a concierge. The check in was rough and disorganized. Orher than that , a strategic place to stay since its close to santa matia de fiorence, train terminal, and palazzio the veccio. Also, shopping its all around.

8/10

Excellent

27 Oct 2024

cindy

Everything was great and the location was perfect. My only feedback is that there aren’t any mirrors other than the one in the bathroom. Really need a full size mirror and/or an alternate mirror. It was hard when my husband was in the shower to use the mirror.

Leisure Family

4/10

Poor

13 Oct 2024

Sasha

The location is central and it is convenient to access the city center. The room was incredibly small and right above a busy street with zero sound cancellation or ability to block out light. People were yelling and partying until 4 am and it was impossible to sleep. After a 22 hour travel day, this was NOT the place to be. Also, breakfast was a piece of packaged toast and Nutella, not truly a B and B. No staff on site to ask questions or share concerns.

10/10

Exceptional

03 Oct 2024

Patricia

We had a great stay. The location is central and walking distance to all the main tourist attractions. Check in was very straightforward and the host made sure we had all the directions ahead of time. I would definitely recommend to annoying looking to be in a walkable area.

Leisure Partner

10/10

Exceptional

26 Sep 2024

Paul

Great location a block or two from the Duomo and museums.

Leisure Self

6/10

Pleasant

30 Aug 2024

Jonathan

This place looks and seems a bit better on paper than it does in person. Overall our stay was fine, but it did not stand up to what was expected, however, it was not terrible.

Pros:
- Great location, everything is walkable with the Duomo being literally a 30sec walk away.
- Good enough size for a shorter stay (5-days)
- Amenities listed were included

Cons:
- Cleanliness needs to be much improved, while it was not outright terrible (main areas had been cleaned), it certainly was not good by a hotel standard. (don't drop anything under the bed)
- Finishings are sub-par, the toilet felt extremely cheap, the seat and lid fell off constantly.
- Hair dryer, while one is included and it *works, it is definitely not usable. For the first 2-3min it runs, it then proceeds to overheat and shut off after 10-30 seconds with a required cooldown interval of several minutes. It also doesn't even work well.
- Upon arrival, the A/C did not work, and it was VERY hot in the unit. Luckily it was fixed by the evening but I feel this should have been caught and dealt with prior.
- Check-in and entry process needs to be improved exponentially, when we arrived the entry door was made clear. There was no operational doorbell button and the provided instructions did not let us know what to do. It took me well over 10 minutes to figure out how to contact someone (email did not work), I then found a random WhatsApp number that was not originally provided and luckily got a response.

Overall: 3.25 / 5

Leisure Partner

6/10

Pleasant

24 Jun 2024

Christopher

Average European tiny room. Detached bathroom pretty inconvenient. Loud slamming of doors nearby very disruptive.

Leisure Self

10/10

Exceptional

03 Jun 2024

Gregory

Good Enough

Fantastic location. Old building with old working elevator. Bare bone room, external bath, room code didn’t always work so needed a physical key, good AC, TV didn’t work, good internet. Notified staff that the shower didn’t drain well, but was never fixed. Overall good enough for a solo traveler.

Self

10/10

Exceptional

02 Jun 2024

Billy

Very nice building that felt living on 5th Ave.

4/10

Poor

31 May 2024

Verified traveler

Would not recommend

The bathroom was not connected to the room and this was never mentioned. We had to use a key to enter the bathroom every time and several codes/keys to access the building. Also never mentioned in the ad. I would have preferred the hotel be upfront about these types of accommodations because it was not ideal. The bed was also uncomfortable. The cleaning ladies were very nice and helpful though
Overall we were not satisfied with this hotel, we will not stay again

Partner

6/10

Pleasant

29 May 2024

Kendall

Overall, clean and centrally located. The building is very old and loud. The first door to all the apartments slams and rattles the apartment door. The water heater and bathroom appliances are also quite loud. The overhead lighting was uncomfortably fluorescent.

Leisure Partner

8/10

Excellent

21 May 2024

Daniel

Staying here put us right in the heart of Florence, on the Main Street connected to the major tourist attractions and high end shopping outlets, so it was quite loud, but it was an extremely nice room.

Leisure Partner

10/10

Exceptional

10 May 2024

Dayluz

Beautiful rooms, excellent location.

We were very skeptical at first, since it is an old building and the entrance/elevator remains as if time had stopped in 1936. BUT once you open the first door to where the rooms are, we come back to our time again.
Rooms are comfortable, beautifully decorated, and perfect location, baring in mind that you are close to a very transitted area, and thus, noises (not unbearable) are possible, as well as the church bells.
The administrators answer messages promptly and professionally.
We will deffinetly come back!

Friends_and_family Family

10/10

Exceptional

12 Apr 2024

Tao

Amazing!

6/10

Pleasant

27 Feb 2024

Angee

Area is good

10/10

Exceptional

07 Nov 2023

Raju

Nice hotel near Duomo. Good location. Duomo sqaure is just outside the hotel within 2 minute walk. Florence is so compact and walkable, you would probably be close to some attraction with any hotel in the area. This one is close to the most famous attaction. Room and bathroom were nice and clean. The hotel is inside what looks like a nice historical building. Check-in needs to be arranged on the phone since there's no staff on site. A good place to stay for a visit to beautiful Florence which is probably the most beautiful town we visited in Italy. Everything including all attractions are walkable if you are OK with walking a few km a day. The hotel doesn't have breakfast although it is a B&B. It would be nice if it is included.

Leisure Partner

10/10

Exceptional

02 Nov 2023

Kelly

Amazing location! Everything we wanted to see was in walking distance...shopping and restaurants everywhere, two minutes from Piazza della Repubblica, two minutes from the Duomo. Location could not be any better! We were travelling with our adult children so had three rooms, all rooms were comfortable and had all the amenites we needed. Check in and check out was super easy.

Leisure Family

10/10

Exceptional

24 Oct 2023

Anush

Excellent Location.

Excellent Location, that's around the block from the cathedral. Many cafes, restaurants, and shopping all around. Short walk to major museums and train station. Room had high ceiling, comfortable bed, and view of Via Roma.

Partner

8/10

Excellent

09 Oct 2023

Paul

Great Stay

Amazing location and amazing price! The only thing I could fault were the pillows and some very minor maintenance.

Friends_and_family Friends

10/10

Exceptional

21 Sep 2023

Timothy

Excellent property and great value for money. Very conveniently located

Leisure Partner

10/10

Exceptional

04 Aug 2023

Liudmila

Location is the best, between railway station and Cathedral. There is no front desk in hotel but do not worry about it. Samuel & Paolo, hosts of the hotel, are helpful & reachable. They provided us with their WhatsApp phones & met us for check in. Thank you.

Leisure Friends

8/10

Excellent

30 Jul 2023

Jordan

Perfect location right next to the Duomo.
I wish the people would've explained the check in process better, we didn't understand that the guy would be meeting up in the front of the building since you need a code to get in. But they did let us check in a couple hours early which was really nice especially since it was so hot. It was nice to have to lug our bag around in the heat.
I wish the guy would've explained that the reason they had taken some hardwood floor pieces off was because the shower was leaking. Which was kind of annoying, but overall not that big of a deal. I just wished they would've provided additional towels so it we didn't have to keep stepping on a soaking wet towel. He did explain they were going to fix it soon once they had time. I guess I would rather deal with a leak then have my reservation be cancelled.

Overall, pleased with our stay and would recommend to friends. Very very ideal location.

Leisure Family

10/10

Exceptional

20 Jul 2023

Nicklaus

We had AC, a private bathroom, and nice spacious room, and within walking distance to EVERYTHING, especially right by the Duomo… can’t ask for much more. 9.5/10

Leisure Family

10/10

Exceptional

17 Jul 2023

Yishen

Wonderful location, wonderful services, room is spacey and clean. The staff introduced this city in details when we check in, and responses to us very quickly over text messages. Would love to be back next time!

Leisure Friends

8/10

Excellent

07 Jul 2023

Sandra

Older elevator

Leisure Family

10/10

Exceptional

26 Jun 2023

Verified traveler

Incredible!
Great location!
Beautiful room!

Friends_and_family Family

4/10

Poor

19 Jun 2023

Verified traveler

Recommend for the location for a short stay

Location was great, but the lack of hotel desk was more of a hassle and would not recommend for multi night stay. The external bathroom was private, but still not convenient with all the keys and passcodes required to use.

Partner

8/10

Excellent

22 May 2023

Alexandra

This place was very clean and located basically next to the Duomo, a bit noisy at night but thats expected if you want to stay in the city center. They do need to specify more clearly some rooms have the bathroom outside even though it only for your use still outside the room. But overall good experience!

Leisure Family

10/10

Exceptional

07 May 2023

Julie

It was very comfortable for a single person
Toilet/bathroom was my own but was across the hall which wasn’t ideal…
A great place to stay, very central and in a very good area 😊

Self

10/10

Exceptional

06 May 2023

Gerardo

Good

8/10

Excellent

27 Apr 2023

Yanetsy

Food!

Leisure Family

8/10

Excellent

04 Jan 2023

Cameron

Location!

We had a great stay in this room. The location is incredible and could not have been better. Overall the condition of the room was a little run down and the water pressure was pretty bad until you figured out how to use the shower, sink and toilet to produce your desired water pressure.

Partner

10/10

Exceptional

17 Jun 2022

Maya

Great location

Leisure Partner

2/10

Poor

29 Sep 2021

Richard

Hotel that ruined our trip

Staying at this hotel ruined our trip to Florence. We booked 2 rooms for 4 people and planned to arrive at 9pm. We waited outside the hotel for almost an hour before we finally got hold of someone who told us one of the rooms had a toilet problem after a previous guest and we'd have to split up between hotels which was very inconvenient to drive between and that the parking was actually a 20 min drive away and an extra cost and already closed for the night. As two of us have leg injuries, this was not great and wed booked on the basis of location and parking. Our night out was completely ruined due to this fuss. The room wasn't as shown in pictures, there was a coffee maker but no coffee or cups. Some of the floor boards were missing and the rest coming up. The hotel was very noisy and we didn't sleep due to this. Our trip would have been completely different had we stayed elsewhere. We stayed in 6 hotels in Italy and travel regularly and this is the first time a hotel has soured our trip.

Friends_and_family Friends

8/10

Excellent

10 Aug 2021

Christos

Mixed feelings

We had a mixed experience with our stay. The two best things about this accommodation was the Bed and the Location. The bed is probably one of the best I have ever slept in, amazing. The location is fantastic since you are right at the town center with the Duomo just round the corner. And this were all the fun stops....

For starters we never received an email with instructions. Instead I called the day before only to get the reply that \"we will send you the instructions on whatsapp\". So we waited until check-in day and we were checking in late. No email or whatsapp. The most worrying part was that we were driving into the city with no instructions how and where to park our car. After a few calls we got the message with the instructions, only to find out that the parking is just some third-party garage about 5-10min walk away.

The guy there gave us a \"special\" rate of €30 per night since he had low availability. The advertised rate of €25 per night here in the listing or in the in-room booklet is completely deceiving. They have no control over the parking and also not even breakfast since they also just recommend you something nearby.

It was hot those days so we turned on the a/c which was really noisy, even though is a modern unit. The shower was a bit clogged too.

Anyway, as I said, our feelings were quite mixed from our stay. If we didn't have a car our experience would have been so much better.

Partner

10/10

Exceptional

22 Feb 2020

Senna

I enjoy staying Prestigia Rooms. My room was enough big and clean, and shower room and toilet were clean as well. Especially, the hotel’s location is very nice where can go everywhere easily.

Leisure Self

8/10

Excellent

23 Sep 2019

RobV

Loved the central location in Firenze. Room was clean and spacious.

Friends_and_family Partner

8/10

Excellent

31 Jul 2019

Verified traveler

Great Value

Steps away from the Duomo. Loved being in the heart of the city with quick access to restaurants and culture. It was noisy but ear plugs would have probably solved this. Only complaint was the flat as pancakes pillows. The elevator was a little scary looking at first but provides relief from the sixty plus stair. The room was very cute and had a good working air conditioner. I am glad we finished our stay here in the center of the action.

Family

8/10

Excellent

31 May 2019

Verified traveler

Very good b&b

Family

8/10

Excellent

19 May 2019

Leah

Excellent location!

Excellent location, about 30 seconds walk from Duomo. Room was good size and clean however, the bed wasn’t supportive enough for my husbands back and pillows were quite flat.
Good amenities in room and building was quiet.
Good value for money

Partner

6/10

Pleasant

12 May 2019

Verified traveler

The property was clean, well appointed and lovely. The location was also great. I did not like the fact that there was no real human being to interact with upon check in and check out. There was also terrible street noise that lasted until 3 AM. I got no sleep until almost 4 and had to get up at 5:30.

Leisure Self

10/10

Exceptional

29 Jan 2019

Verified traveler

Beyond all expectations!! DO NOT HESITATE TO BOOK THIS PROPERTY!!! Great location to almost all tourist sites but nice quiet area. Reasonable restaurants and convenient little market steps away. ALEX IS AWESOME!!!! Great advice on attractions and restaurants. (Go to MILK!!!) Best burgers around!!! Cannot say enough great things about this place. Spacious and modern and super clean. Literally. Book. This. Place. Now!!!

Leisure Family

10/10

Exceptional

29 Jan 2019

Verified traveler

We were more than impressed with this place. DO NOT HESITATE TO BOOK THIS PLACE!!!! Centrally located, super clean, spacious. great value! ALEX WAS AWESOME! HIGHLY RECOMMEND!! Better than the pictures. Book now!!!

Leisure Family

10/10

Exceptional

17 Aug 2018

Katzee

Central, Clean and Comfortable! Very nice!

This location is fantastic!! Literally in the middle of everything.
This facility is air conditioned, the beds were comfortable, the detached private bathroom was cleaned daily and the initial check in process was very easy. Something to note is that the setup is not like a normal American hotel where the desk is staffed regularly. The management is only there during a few hours of the day, but this didn't negatively affect us. The management setup is more like what Americans would find at an airbnb, but the management were accessible and eager to offer assistance and guidance if needed. We loved our stay here and would absolutely recommend this to our friends and family!

Friends

10/10

Exceptional

19 Jul 2018

Irene

Obviously, the location is great! 15 minutes walk from the train station, Cathedral of Santa Maria del Fiore is literally around the corner, you are just in the middle of everything.

Just have to warn people that if you are booking through Expedia, make sure you check your email (spam too) before arrival. Make sure you get the email with the check in instructions. I missed the email, so when we get there we had a hard time finding the place (it's not a hotel, so there is no marking outside the building), everything was locked, and we didn't know how to get in. Finally I called the owner, and she gave us the codes to get it. Later I found the emails with all the information. Everything turned out okay, but it was stressful. So, make sure you get the email.

The rest of the stay was great. The room was clean, good size bad, nice bathroom. A\C didn't work the first night, then they fixed it, but it was still a bit hot in the room.
There is no breakfast included. If it's a B&B (bed and breakfast), it should include breakfast. I guess you can purchase a voucher from them or something, but we just chose to find a place to eat on our own.
Nevertheless, the room was great and the location is amazing, so would definitely stay again!

10/10

Exceptional

04 Jul 2018

Verified traveler

Beautiful historic and comfortable room

This room is just minutes to all sites of flourence. This was one of the lifetime experience.

8/10

Excellent

03 Jul 2018

Verified traveler

Excellent location, nice clean room, but...

Excellent location, nice clean room. Good in room nicities: coffee maker, mini fridge, ac. The watch outs are: staff is only on call until noon (no one there after that), the lights in the bathroom is automatic/really bright white light - can be annoying when you visit the toilet during the night...

8/10

Excellent

21 Jun 2018

Kaitlyn

Wonderful location and friendly staff

This was the perfect hotel in the perfect location for the perfect price. I got really lucky staying here and recommend to others.

8/10

Excellent

05 Jun 2018

Verified traveler

Nice hotel and room. The room temperature was hard to control, so it was hot a lot. And we never got breakfast tickets

10/10

Exceptional

17 May 2018

Robin

Great room in heart of Florence

Location was excellent. Very modern & clean room. Great communication from Owner/Manager. Highly recommend.

Family

8/10

Excellent

03 May 2018

Alexandra

Superb location.

Great location. Beautiful room. Didn’t like exterior bathroom at all.

10/10

Exceptional

05 Jan 2018

Guan

Bellissima

In the middle of all the action of activity and shopping, a room sits on the 2nd floor, you can observe the festivities. Having the Duomo just a block away, you are also treated to the early chimes of loud church bells that tolls at 6am!!! Just be warned.(foot traffic doesn't cease till 1am) I really felt like a local using the vintage elevator, walking through the enormous heavy arched door, high ceiling with giant antiquated windows panels.

It's not manicured like the The St.Regis, but simply charming! It was a rare experience which I cherished.

8/10

Excellent

28 Dec 2017

Verified traveler

The room was clean and the location was great: right next to Piazza del Duomo. The street can get loud at times so if you want absolute silence this is not what you're signing up for, but to be honest, after an entire day of walking and sightseeing, you're tired enough to pass out despite the hustle and bustle outside. The only downside is that I got an external bathroom, but it was always clean and I never had to wait even when it was shared. Overall a great place to stay.

10/10

Exceptional

27 Dec 2017

Daniel

Enjoyed our Christmas Stay.

Excellent location!!! Clean rooms and bathroom. Seemed like a great value for Florence. We stayed in the Medici room. Would recommend to a friend and would not hesitate staying again. Note: Bathroom was a few feet from our hotel room. Did not bother me and my son but good to know.

Family

6/10

Pleasant

13 Nov 2017

Hanna

Cheap and clean rooms in the centre of the sights

I stayed for a week in one of the smaller rooms, and overall found it to be great value for money. The room and separate bathroom were comfortable and clean, a minor problem I had with a too small sheet was rectified, and the manager was friendly and helpful. For the price I don't have many complaints, especially considering its location, with the Duomo and Piazza della Republica half a block a way. The only cautions would be the noise (again, the piazza is very close, and there is a lot of street noise especially on the weekend) which earplugs solved, and the location of the tiny bathroom, which opened into the lobby. This didn't feel very private (as was advertised) since I had to walk through the common spaces in my pyjamas. The other guests were also quite noisy, especially late at night and first thing in the morning, but the management can't really help that, except ensuring the doors receive oiling/ adjusting of the latches for quieter movement.

10/10

Exceptional

05 Nov 2017

Vivi

Very well located . Great price, great B&B.

The hotel is very well located which allows you to reach the main tourist points in few minutes walking without wasting time.
The communication with the hotel was great, before our arrival Francesca made sure we have received the codes to access the hotel and all information we need. She gave us a warm welcome once there and was very friendly, polite and professional.
I was very surprised to receive a free welcome gift (water, juice and coffee) in our room and I think and was a really nice gesture from Prestigia Rooms, showing they care about their guests.
The room is clean, spacious and have everything you need.
The only downside is that at night you can hear all the noise from the street so if you a lighter sleeper you might consider this, but I would not take a star because of that. You can notice the effort of the staff to make sure you have a great stay which we had. Definitely recommend and would stay again if we go back to Firenze.

2/10

Poor

13 Oct 2017

Rick

Awful stranding in the dark.

No elevator service. Dark insecure stairway. Have to carry luggage up three floors. Manager absent will not come to help with problems only provide email response to be patient. Too expensive for lack of services. Hotels.com will not help even though they make reservation and collect funds. Sad they forget customer after getting money

Partner

8/10

Excellent

04 Oct 2017

Christine

Nice hotel very close to Duomo, Ponte Vecchio, etc

Nice room in a fabulous location. Each room has its own theme & decor. Very clever. Steps away from the Duomo. Comfortable beds with en suite bathroom and shower (no bidet, however). We arrived after check-in ended but Francesca made sure we had the codes to enter the building and rooms. She was very responsive to all the emails we sent! Great service.

Partner